Chrysler Minivans Reviews

In three weeks we noticed the leakage of transmission fluid. The same dealership revealed the front pump in the transmission was leaking. The problem was fixed very quickly. But in a week, we started hearing clicking sound coming from under the hood. So, we took car back and learned that fly was cracked. Now, in the middle of summer we don't have a chance to enjoy going places with family. I don't trust Chrysler anymore. I am afraid to drive this vehicle. I don't know what to expect next.

We have been to private mechanics. We have been to two different Chrysler dealers and they have checked the erg valve and the key fob, the ignition switch, they have check the battery, ran down all the electrical stuff, they had it for 2 days last week and couldn't figure it out. It's died on me 4 times this week. I have four kids and I'm always in the van and now I'm scared to drive it! We checked the vin and there is no recall as we already did the vent window. But the recalls that are listed describe exactly what is happening. So Chrysler knows and doesn't care! You cannot just recall certain batches when there are clearly other vehicles doing the same problem.

What is Chrysler prepared to do for a family when they are seriously injured in an accident because of their van! Can't trade it in. Don't have the money to take the loss, what are consumers supposed to do with these vans. We are the original owners of the 2010 t&C, I love this van but it scares me to death! I just want it fixed! I mean I love roller coasters too but if one kept going off the tracks I'm not damn sure I wouldn't ride it or put my family on it. Please Chrysler fix these cars!

America bailed out a failing company with hard working citizens money because they couldn't make a good product and compete in the marketplace to have them continue to make unreliable cars. Shameful. I bought an American made car in support of American manufacturing. I learned a lesson the hard way. My wife doesn't even want to drive it. I don't blame her. I have been driving over 45 years and owned so many cars and this is the worse. Do yourself a favor do not buy that Chrysler. Thank you.

What is interesting to note is that during the laborious exercise of buying a car, the Finance manager made one of the most provoking statements about buying an extended warranty. He actually stated that the difference between our 2009 and 2011 product was over eleven hundred new circuit designs and that the failure modes of these products were not fully known. So, we bought the extended plan based on the convincing nature of his concern, for us. WE had never done that before.

The first incident started when my son and I went to a park (in July 2011), and when I went to push-start the vehicle (where a key is not inserted in the column but a fob that needs to be near the vehicle), the vehicle does not start. So you're supposed to push down on the brake pedal and push the Start button, the vehicle is supposed to start. But no. This is first of several incidences of the vehicle not starting. Later, we came back to try an start the van, there was never any indication of a power issue. Full electronic activity was obvious, just no cranking at the starter, nothing.

This incident, at the dealer, as we were told was a battery event. This was a car was less than 4 years old. I told the dealer that our #0093 SRT8 Super Bee was twice that age and had the original battery. I told them that, as an engineer, I had measured the battery voltage, knew all power accessories were working and that their disposition seemed wrong. Their comment was that the 'computer' was showing 'low voltage alarms'. I, then, given the battery is not a warrant service paid $279 for a $100 battery.

In the coming months, given no change, my family went through: 1) Software Upgrade - They could not explain the connection. I queried them hard on this... 2) Illegal Key - New key fob and coding. 3) WIN - Wireless Ignition Module. 4) Delivered the van to the dealership for an extended test drive simulation for them to live as we live with this van. Rental car included. No longer paying our $100 deductible was established two repairs ago because nothing was being fixed... They were fine with this, then. They were supposed to 'install' a co-pilot computer to further advance their ability to diagnosis any code errors.

Through this period we were insulted as to whether we knew to push the brake pedal. Really? And, through this period the van was towed to the dealership, DOA , via AAA each time. And, when there, absolutely when they tested in front of me and my wife, was DOA. NO doubt here that there is a problem. I got to a point where I told my adviser and, with two meetings with the Service Director, that I understood intermittent problems are hard to address because as a technology professional who has been troubleshooting complex problems for years that it is problematic.

Recently, June 2016, for 10 days we left the car again. The agreement was that they would install a 'co-pilot' drive the car like we did and continue their troubleshooting. Five days into this I found out they were just leaving the van parked and doing a fly-by during the day and that it was starting. I explained the 8D troubleshooting technique to them. In that, if you change the sample event while testing for a specific problem, it may skew the integrity of your evaluation. I was told that they needed permission to do this? I told them that was granted when I left the car last week...

At this time I requested the access to a Chrysler case worker and seek an objective, common sense approach to eleven months of chaos. My wife has missed time at work. Our son has been late to school. We have been stranded many times. We got a call from AAA complaining to us to fix our car... We have been with AAA CA for just less than 40 years. Imagine that, scolded by AAA for a bad car?

I was sent a text, to come get my car on Friday, June 10th. It said can't "find a problem and come get your car". When I went to get it on the morning of the 11th, over the 10 day period, they drove it 38 miles. They knew that my wife drove 45 miles a day, in Silicon Valley gridlock, but did not honor our agreement to 'treat' the van as it is driven as a family car.

I requested and opened my own case with Chrysler. My case worker was extremely helpful, initially. I gave her all information and the comment that we realized that this was not the dealership's problem, that it wasn't an issue with the BRAND, per SE... But, rather, maybe an anomaly event with this van. I felt good about our initial dialog. That has changed.

Today, June 23, 2016, I got a call from my caseworker and her disposition to me, from the dealership service director, was that unless we pay for the previous cost of their inability to fix our problem, plus rental car cost, they would not service the van any longer at that dealership. WOW! ~$3,000! To allow the privilege of them to try for the 6th time to fix this problem? Also, that if we paid, they would charge us for all 'diagnostic' time troubleshooting the problem, again, WOW! We all know that to interpret that would mean, essentially, that this dealer would like to never see us again... Any questions? I have been online on this site and found an extraordinary conviction to this plight of issues for all.

Of course, I have exemplified the aspect of culpable liability, and from that, negligence. This is an event similar to the VW smog software. Whether it is pre-known, after the after the fact known, or do we put it on ignore and play defense. This is Corporate Global Economy 101. It is us, but they can not prove it as they are sheepable, feeding at our trough. I am meeting, engaging and hoping the ownership of Normandin, who is completely a tool to force corporate will down the throats of 'real' people, to be human. It is my hope that this can be resolved, for many people, and no one will suffer an unfortunate event.

I received a Dodge mini van, not even close to what my van had for features. This is Sunday and I haven't heard anything from the dealer. I have owned 2 Dodge ram with Hemi and never had a problem. I guess I should have bought one again. Hate the thought that the van only has 7k miles on it and already having issues. They need to replace the vehicle and make this right. I am quite certain that Gladstone Dodge won't do anything and I am even more certain the Dahmer Chrysler or Fiat/Chrysler won't do anything either. Buyers beware!

We obviously did try to get home, as we all had things to do, but before then, we contacted a Chrysler dealer and they informed us that they could not fix the part as there was an 18 week waiting list for it. So, we drove home, almost running out of gas, before finally being able to turn the car off. We contacted our local dealer, and they said they would inform us when the recall part came in. It has been over 5 months now, and they have not contacted us. Keep in mind that for the last two recalls, they have charged us for the part even though it was a mandated recall. So clearly, this dealer is being dishonest with us and we are stuck with a death trap vehicle coupled with shoddy interior materials and malfunctioning electronics. Also, this car is already starting to rust at the front fenders! That is unacceptable for a car this new! We hope that we will never have to buy a Chrysler product, or deal with one of their representatives again.

I drove it around for a while until I got fed up with not knowing if I was gonna get stuck or not. Sometimes it starts and sometimes it doesn't. I had it towed in on 6/6/2015 and was called to pick it up on 9/25/2015. I picked it up and 3 hours later it was doing the same thing. They had the van for months and couldn't fix it. I am now dealing directly with Chrysler and they have been great assisting with a rental and communication with dealer. The service manager now wants me to bring it back to install a tipm but doesn't want to give me a rental. It's not my fault they sold me a car they can't fix. I bought a certified car for a reason.

The vehicle has been at a certified Chrysler Dealership for repairs for over six weeks (Greenville, MI.)! I have requested Chrysler Customer Service to contact them but they have not. It is obvious from the number of identical incidents across the country with 2008-2010 Town and Country that the ignition recall repair procedure is the source of the malfunction with the Throttle Control. As to date, my written and verbal communications with Auburn Hills has gone without any response or acknowledgement of responsibility. I have never been treated this way by Chrysler before.

I have gone through 6 customer service escalation people since last December 2014. They say "Oh well computer says nothing is wrong" yet nothing is fixed and all issues are still there. Now they want me to restart another complaint number with another customer service representative. Chrysler is not part of the BBB (and won't deal with them). They won't deal with ConsumerAffairs, they don't do lemon law problems, they also said if my rotors need replacing after owning the car 4 months that I had to pay for all repairs on them. They don't even guarantee new vehicle brake parts if they are defective. So far CHRYSLER IS A NIGHTMARE, SERVICE IS TERRIBLE, AND CUSTOMER SERVICE IS EVEN WORSE. My opinion, do not buy a Chrysler ever.

After a month of having the car, the car began to turn off in the middle of driving, a message would be appear on the dashboard of ** car to P and it would literally stop the vehicle. This happened several times in the middle of the road and also on the freeway with my three-year old daughter. Luckily, nothing happened to my daughter and I. I took the car into Chrysler for this problem and was told the car just needed an update. I was given my car back and the same thing happened two weeks later again on the freeway. Luckily I was able to pull onto the side shoulder to avoid an accident.

At this point, the car would not even turn on for hours. I took my car back to Chrysler and was told the only reason the check engine light had come on was because I did not tighten my gas cap all the way which caused the light to pop up. They then sent me on way with my car. I am a single mother and am fortunate to live close to my job and daughters school so I do not need to drive very far, so for a few weeks the car was fine. I then drove 40 miles away and the same thing started happening.

I took my car back two more times before they decided to actually give me a rental car and actually look at the car. At this point I contacted Chrysler corporate and waited a week until I received a call from ** in the resolution team who would only give me very scripted answers and tell me she was reviewing my case. I explained to her that I did not feel comfortable in this car with the fact that it would shut off in the middle of the freeway, street, bridge does not matter and that I would expect nothing less than a replacement car. She then said she may be able to compensate me a car payment for my troubles. There is no amount of money in the world that could compensate me for a car that shut off on a freeway with my child in the car.

The service department then found an oil problem and needed to replace the long block engine. It has been five weeks and I was told today they feel they fixed the car and that they will not be replacing the car. For four weeks, ** with the resolution team with Chrysler's corporate said the same scripted words: "We are currently reviewing your case for all possible outcomes and at this time we have nothing to offer you." Their policy is they need to contact me every 48 hours that the case is going on, so every 2 days I was called with the same exact automated response. After trying to explain to her my situation, she said they may be able to compensate me, which I had explained several times that I was not looking to be paid.

Both sliding doors won't open anymore. Yes, you heard right... A van which is supposed to have working sliding doors, both doors don't work anymore. One door won't even unlock by hand, the other is a pain, too. Don't have the funds to pay for that. The brakes wear out quickly. My brakes got so bad that they were close to going out on me. I took my van in the shop and they told me that the drums were really bad, that it was unsafe to be driving my van.

The windshield cracked all the way to the top. After about two years ago, before my grandpa passed away he got the windshield fixed. I went outside one day to find my windshield cracked all the way to the top. This will be a $212 repair. The check engine light comes on all the time. Every two weeks my check engine light comes on. I check all my fluids, my gas cap. Anything you can think of, yet it still happens. Sometimes my airbag light comes on too!

The headlights go out and then come back on. Every few days when driving at night I'll turn my lights on, and in a few seconds, they go out. And then come back on. Don't know why. But they just do. The hatchback (trunk) won't stay open all the way. I constantly need to tighten the poles on my hatchback to keep it open and from closing on people. The gas cap. I've needed to replace the gas cap four times now! Don't know why.

Gas mileage. This van gets horrible gas mileage. I park my van and it seems I lose gas from not driving it! That's about it... I don't recommend this van. Get a Kia Sedona which what my mom drives and it is an amazing van with a lot of power! My parents have had Chryslers in the past that have had similar issues to mine. Don't buy dodge or Chryslers!!

I have read review after review about this SAME PROBLEM with these vans ranging from older than 1997 to newer ones in the 2000's. No one seems to be able to "diagnose" this problem. I've replaced ALL sensors.. and the damn "check engine light" just keeps on coming back on. This van stalls after it is started, stalls while driving slowly, stalls at slow downs, stalls at stops, stalls when the ** ever it wants to.. and the best answer my parents and myself have gotten is it is something in the "brain" or computer of the van. WHY IS THERE NO RECALL OR CLASS ACTION LAWSUIT over this??? Someone is going to be killed or seriously injured because of this. I've read enough to know Chrysler MUST KNOW ABOUT THIS and yet they DO NOTHING!!! I WILL NEVER OWN ANOTHER CHRYSLER OR DODGE!! WORST VEHICLE EVER!!! PIECE OF **!

My husband was able to duplicate the problem: whenever the car is cold and on a steep hill with the front of the car facing upward, the brakes stiffen up as if the engine is off and you pump the brake and it is hard. I have notified Chrysler who is opening an investigation. I so far haven't heard back from them.

This problem got more and more frequent. It got to the point it happened about 2-3 times a week. So I brought the car in to the dealer where they told me nothing is wrong with it. I had to start recording the times my car failed to prove that it was doing it at all. The second time same thing - nothing wrong with it. I started having it towed when it would fail to charge. The third time it was towed in, I demanded it was taken to a differently dealership that would actually try and diagnose the car and not remove the paint off my bumpers. The next dealer had it for a month making it around 45 days out of my possession in the shop.

All the time I am having to drive a truck to work spend $100's a week on gas and have my commute time double and triple because I could no longer use the carpool lane. With all this said and brought to their attention, there was no expediency taken on offering any resolutions to the problem or anything substantial. The same mantra was used all the time, "let's keep diagnosing it". Getting absolutely nowhere I asked that it be escalated to the "resolution team". That was over a month ago. After them dodging my phone calls and getting back to me a week and a half after you called, it got old. At this point I have a car that's problems are getting worse and a company that doesn't want to fix or stand behind their products.

The latest thing it has done was fail and completely shut off in the middle of a busy intersection where I was nearly killed on Easter Sunday. I have resorted to calling anywhere from 1 to 12 times a day to all three of the reps that have called and left odd unhelpful messages and still no resolve. I have owned or used for many vehicles from Nissan, Infinity, Acura, Ford, Chevy, GMC, Mercedes, Mini, Toyota, Lexus, Porsche, and BMW and have never had a vehicle give me more problems or leave me stranded more than this Fiat. All-in-all with the most unreliable products I've ever purchased and worst customer service I have ever dealt with, I would be more apt to walk or ride a horse than buy a Chrysler brand vehicle. If you want something that makes sense and works, buy a Prius or a Volt!

Went to eat dinner with my family, came out and the sliding door was open. Did that twice. We were afraid to leave it parked overnight since we wouldn't know if it would open up again, and that's not the only problem, our radio was going crazy and changing the radio stations on its own. We called the dealership and said there was no recall for our car but it would be $800 to fix the key portion of the problem and with a family of 6 we don't have that kind of money to replace. We love our car but we the clients shouldn't be accountable for paying on a car that has so many problems.

Now that we are close to 36k I figure out there was a recall for the ignition. Well my wife tells me she is having trouble getting the key out so I slough it off. But when I get in the car I see you can't get the key out or even do anything start it or nothing. So off to the dealership and 2 hours of holding with Chrysler customer care and I was told the win mod was bad...852$ to replace it, get it done. And now it won't shift from park key...is still locked in ignition and you have to drive if you can with the key in the acc position. So now I have the dealer that raped me to did this, telling me it is my prob and I have to live with it.

As a side note, when I picked up the service writer tells me, "Oh yeah, the tech that worked on your van said your shifter springs are weak." To my reply, "There was nothing wrong with it shifting before I brought it in here. Why is there now?" to just a dumb stare on his face. So be warned. Complain to the NHTSA and don't buy a Chrysler product. Chrysler just wants you to buy it. After that, it's your problem.

I took my car to the dealership to replace the cam sensor and the crank shaft sensor. 500.++ for this repair after about 1,000 in the last year. It still shut off while driving after this repair. Now they want 1,100.00 to replace the timing belt and water pump. They claim the sensors are not coming up bad when scoped. I had another shop, scan it and it was coming up same sensor problem. I can't put anymore money into this car. Its... Does anyone know of a recall on this model year for this problem? Also, repair costs for this car far outweigh its worth. I love my cute little car but she's a money pit and the turning radius don't even get me started on that.

The man at the dealership said it could be the win module, a $800 PART.... Oh then first to figure out if that what it was, he wanted to charge me $110 to me diagnose it. Wtf again... for a vehicle that barely 5 yrs old seems like they should be paying for this. Fyi, to all those this is happening to, first complain, complain and complain! Second a li’l advice, when this happens, just put car in Neutral and restart key, and car will restart. Save yourself from trying to pull over @ a possible accident that Chrysler won't admit fault.

We took the vehicle to Greenway Auto in Morris, IL. At first they said the problem was our FOB went bad... but when our vehicle would not start we took it back to them and were told it was the WIN module - and it would be costly to fix and the part is not readily available. I then called Chrysler and explained that both of my parents were ill and I needed a reliable vehicle and we needed to have this part sent ASAP. The agent agreed and said she would do what she could to get the part sent to us - at that time CHRYSLER KNEW ABOUT THE PROBLEM AND SHE DIDN'T TELL ME!!!!

The part finally came in and my husband and I scraped up the money to pay for the repair.... And guess what....we receive a recall 6 months later for the SAME PART AND PROBLEM we had and asked Chrysler about!!!!!!!! And to think this could have caused an accident during my several trips to visit my sick parents really upsets me. Or the fact I was without a vehicle when I needed to get to my parents really really upsets me. And also - that the part I had to purchase and shouldn't have had to IS NOT WORKING PROPERLY AGAIN!!!!!!! I really don't know who to talk to that can help me but I feel I have really been ripped off!!!! I spoke with them today and now I am being told IF I am reimbursed, it won't be for another 60 days (for processing). Chrysler has had my money already for 6 months and now they want 2 more!!! This is terrible - Can you help?????? ?

They tell me Chrysler is the hardest to deal with. I even spoke to Chrysler Corp about the dealership, they will not do anything. If I go to a different dealership I will have to pay loaner vehicle fee's etc... Why? Because Chrysler can get away with it. I even had this dealership give me an extended warranty I did not want, then the paperwork states I have 60 days to cancel so we did we canceled in 2 days and then revived a demand letter from the dealership - once again Why? We were scammed by This dealership and Chrysler. Who is to help us? The question remains. Not even to mention all the recalls for the vehicle so far the front rotors ball bearings. Please someone help.