The Chevy Volt is a plug-in hybrid that runs off a battery. It was introduced in 2010. Read more Chevrolet reviews to learn about other models.
A link has directed you to this review. Its location on this page may change next time you visit.
2012 Chevy Volt won't honor warranty 2012 Simi Valley Chevy. I brought the car in to Chevy's Simi Valley at 101,000 miles with the service manager Matt **. They could not figure out why there was a power reduction in the car. Was stalling on the freeway and on the canyon when switching from electric to gas then they told me it was a drive rotor be that needed to be replaced which is $5200 but they would give it to me for 1500 if I decided right away. Still they have not found why there is loss of power. They just say no codes. Been speaking to GM for 6 1/2 months and no one will help. They say if it doesn't have codes they can't figure out why, I told them that every research I did points to the large battery and that the car has special warranties as it was a special edition. I proved that the warranties were there with the original sticker and then but they would not honor them.
6.5 months later "your car does have the warranty". "Aren't we so generous?" But still will not recognize the first issue. Now I have 113k miles, cannot have my children in the car because it's not safe. I even provided video. This is criminal. Do I have to die and my wife have to sue? How can I even fight them. They just say, "Sorry you are talking to the supervisor," "do you you have a boss" to customer relations, "No. I'm the supervisor". "Everyone has a boss". "Nope". I guess they just don't care. It's so upsetting. They don't call back the hours you say you are available. I begged dealer to at least try to find out what is wrong and advocate - "Nope. Sorry we cannot find it." "May I speak to your TAC team?" "No". Awful awful awful. I can't afford to get another car. I bought this one to save money and take my kids to school. The little guy gets beat every time with no recourse. Please help.
My vehicle began demonstrating symptoms of problems with the high voltage battery while the vehicle was within the Voltec warranty period of 8 years or 100,000 miles. The symptoms were reduction to the battery range and a Propulsion Power Reduced warning message. In August of 2018, I brought the vehicle in to Chevrolet dealer for diagnosis of reduced battery range at which time the Volt had approximately 91k miles. The dealer programed the vehicle to address a voltage balance issue for which a recall had been issued. I only observed minimal improvement to battery range. In December 2018 the Volt displayed a Propulsion Power Reduced warning message after the High Voltage battery was discharged and the gas engine turned on. We brought to Chevrolet dealer at which time the Volt had 98k miles. The dealer could not find the cause of the warning message.
In January, 2019 the Volt again displayed the Propulsion Power Reduced warning message, the gas engine turned on briefly then shut off, leaving me stranded on the side of the road. I towed the vehicle to Chevrolet dealer. At that time the Volt had 100,156 miles. The dealer found there was a check engine light with low voltage codes and the 12-volt battery failed a test. The dealer refused to further diagnose or to provide me with the vehicle’s low voltage error codes unless I paid them to replace the 12-volt battery. I had the 12-volt battery replaced independently. On February 12, 2019 the Volt again displayed the Propulsion Power Reduced warning message. The gas engine turned on briefly then shut off, leaving me stranded on the side of the road.
I had the Volt towed again to Chevrolet dealer at that time the Volt had approximately 101,500 miles. The dealer was able to diagnose the cause of the warning message as a failure to section 3 of the high voltage battery. According to the dealer, GM has agreed to pay $1,812.66 of a $4,600 repair cost. Given the battery range reduction and warning message while under the Voltec warranty, I believe the failure began to manifest while under full warranty coverage and should be fully covered. Additionally, the vehicle displayed low voltage codes when at 100,146 miles, which was nominally out of the warranty period and was clear indicator of high voltage battery issue.
My Chevy Volt came with a GM advertised in Black and White in the owners manual and on the GM Owner's website, Volt 8 year warranty. That 8 yr warranty states it covers every part specific to Chevy Volt and the propulsion system. My car has 20,000 on it and is only 5 yrs old. When it came time to use the Warranty GM denied the coverage. NO reason, Just stated the repairs were not covered. That two parts needing replaced, were, Volt only parts, specific to the proper and even operation of the propulsion system. One of these parts even though it was still working was required replaced by a GM Bulletin that stated it needed replacing if Manufactured before Sept 2013. This repair was at owner's expense because GM Denied the Warranty covered these parts.
The simple fact is that GM even after being confronted about this just stated the repairs were not covered under the 8 year warranty and that was it. Everything printed from GM states otherwise. They just are the Big company against the little consumer so basically it is as always, the consumer gets ripped off. I filed a complaint with BBB against them and that simply amounted to BBB sending my complaint to GM, GM responding the repair was not covered by warranty and that the car was out of warranty, and BBB closed the claim. The Volt is still under the 8 year Voltec Warranty both by mileage and years. I've included the information on the GM owners web page showing the printed coverage provide with the sell of the vehicle.
We have a 2013 Volt. Last August had problems with electrical system. Local dealer lied about having properly trained technician, did not have a certified technician. Caused more problems, they had to be shipped to a dealership that had proper certifications, trying, and equipment 60 miles away. Total disaster and GM/Chevrolet did not handle properly, was extremely stressful. Now the engine has failed and needs replacement in Oct/2018. Again a disaster getting help from them no, return calls or followup. I am fed up. This car has 90,000 miles at least half electric mode. Other gas engine. How can an engine fail with so few miles on it. You would think we could get proper care from their Elite Team. We are now past warranty and getting no help from them.
I have a Chevy Volt that wouldn’t turn off. I needed immediate assistance, so I called Chevrolet Customer Service. They couldn’t help me and told me I’d need to get it to a dealer ASAP. Let me start by saying that only a Volt tech at a dealer can service the car. This was the first challenge. I called all dealers in my area and they either didn’t have a tech available for a couple weeks or kept putting me into voicemail. I finally found a dealer an hour and a half away that could get my car in to look at. My car only had 40,000 miles, so the issue was still under warranty. But the part needed was on backorder. The dealer didn’t have any loaner cars available. Because I live so far away, I needed a car. The dealer said that maybe if I call Chevrolet, they would cover a car rental. I called Chevrolet again and they said that they’d have to have a service advisor call me back.
Meanwhile, I needed a car, so I rented one at Enterprise. When Chevrolet called me back, they first told me that the dealer would be responsible for the car rental. When I told them the dealer referred me to them, she put me on hold and came back on and said they could cover a 3 day rental. Now keep in mind the part is on backorder, but ok. About 15 minutes later, the Chevrolet person calls me back and says that the car rental had to be a Chevrolet or they wouldn’t reimburse. Now, the Enterprise by the car dealer is small and only had 2 cars available, a Nissan and a Dodge Charger. So I ask what happens when they don’t even have one available? They said they were sorry that it wouldn’t be covered. Now come on...what kind of customer service is this??
#1 No dealers close to me can work on my car. #2 it took them 2 days to call me back in the first place, in which I had already rented a car. #3 The dealer was an hour and a half away and had no loaners. #4 Part is on backorder. #5 Chevy will not cover a rental car on a warranty issue for more than 3 days, even though it took 5 days to get the part. #6 Chevy would not cover the car rental at all, because the rental car company didn’t have a Chevy to give me. Now how is any of this my fault? What a nightmare of an experience and I really wish I had a different brand. I used to be a loyal Chevy buyer, but never again after this experience!
- 1,544,435 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
Purchased new Volt. Dealer experience was great. The car is great, EXCEPT Issue  - Chevy keeps using driver side window stickers with glue that cannot be removed. These stickers inhibit driver vision and must be removed. When the sticker is removed, a large area of sticky glue remains that catches the rubber window seal and attempts to tear it loose, while making a terrible sound as the window goes up and down.
To remove the glue residual, the buyer must use something like gasoline or GOO-BE-GONE to soften the glue so a rag can remove it. After the glue is removed, there is an oily residue remaining, that must be removed with a window cleaner. This 30-minute exercise is not appreciated. As I recall, I had the same problem on the last Chevy I purchased 20 years ago. Issue  - Seatbelt dinger is adjustable from very loud to painfully loud. Wife does not like driving the new car with such a loud seatbelt dinger. It hurts her ears. I cannot resolve and believe dealer will not consider an actual fault, requiring repair.
My husband and I have had our Chevy Volt for almost 2 years. The car was perfect but now we have a daughter on the way I can't put the car seat in the car because this car is too small and I have to sit with my seat straight up. Now we're having problems with the electrical. I will never buy this car again.
4 times, as power switches from battery power to the gas motor, power is lost. Dashboard shows loss of power and must shift to park. Upon pulling over, with no power, shifted to park but am not able to turn the vehicle off. Pushing the start button with foot on brake, it is not possible to shut off and restart. Had to be towed to closest Chevy dealership. Electrical codes do not indicate any problems, but I am tired of losing power on a heavy traffic highway, towing. This is a lemon. The first time it happened, I had only driven 4 miles - completely new. Car had to be towed back to dealership where I just bought the car. General Motors could not get the car to work - complete transmission replaced. I was excited about this car when I bought it, but it is not reliable. I have only driven 7500 miles and can't depend on it working for trips beyond 40 miles.
I had to buy a used car in a hurry after mine was destroyed by a drunk driver. I shopped over a several state area, and found Volt gave me the most bang for the buck. I contacted Volt owners who were happy with this model. It's a solid car, easy to drive, and I love the choice to use electric or gas. The driving is smooth and it is a good strong car. My former car was a hybrid, and I love hybrids. My 2002 Prius was a pioneer of the hybrids, and was fabulous on gas usage, but its hybrid battery was weak when I drove over mountains. The Volt is a stronger car, and I think it will be good when I travel across the Rockies.
I just wish it had more room or that I could install a rack on too. Mine is a 2012, and I missed out on heated seats. Later models have some of those extras. I would trade my 2012 for a 2013 or later if possible. Also, the instruction book is not clear enough. For those of us who are not technically savvy, we can use better instructions. And not every Chevrolet dealer works with Volts. Chevrolet never advertised them enough, nor exposed all dealerships to them.
You can google the many heater issues with the 2014 Volt HVAC system, but the upshot is this: Chevy will not stand behind its product, it's overly complex HVAC system which uses electrically produced heat in electric-only mode, and uses the engine heat in gas mode. Eventually the HVAC system fails - in my case in the late 35k miles, and was sold to me as a preowned car with the HVAC system not working properly by an authorized Chevy dealer. After failing, in electric mode, the first 36-41 miles of driving, you can turn the heat on, but instead of heat, the air conditioner will blow. It could be freezing outside, only the AC will blow in the car, the heater will not work. There is nothing you as a consumer can do except take it to the Chevy dealer to have the 3 way valve/pump fixed for $500-$1000 USD - AND, if you look online, it will simply break again, so why waste that money to patch their inferior HVAC system?
This should be a recall, it's not technically a safety issue, just a shoddy design issue. I spoke with Chevy customer service, but no matter how many times I spoke with them, they would only dock $500 dollars off the repair. I urged the Chevy "California Engagement Team" (Case **) advisor to simply google the problem to inform himself - its a known design issue. But unfortunately Andras, the corporate advisor, has to follow the company script and say it's out of warranty, and until the car is recalled, too bad! No more GM products for me. This is my second Chevy Volt so I know the car well - the HVAC system NEVER, EVER works properly right off the assembly line - it runs the AC for a while until the many switches decide what mode to be in. Eventually the car will turn the heater on, IF it is working.
Later in the life of the car, it will stick with the only the AC blowing on you in freezing cold weather, no matter what you set the HVAC system to. You can turn the heater to MAX (90 degrees F) but it will make no difference. Only AC will go on. Rather than pay Chevy to fix my car (I do not want to pay further for the mistakes of their R&D dept.), I paid the $250 to get my car back. When want heat, I'll have to wait for the battery to deplete (40 or so miles of driving) and wait for gas mode to kick in.
3 of my family own Volts. 2 of them are 2012. Both have had charger problems. Mine lasted 5 years and melted. I was pleased with it and purchased a new one for almost $600. Within 24 hours it stopped working. I went back to the dealer who said it was my house wiring problem, get an electrician. For 3 weeks I have asked Chevy support and the Chevy dealer 3 questions which Chevy refuses to answer. 1. Can Chevy fix the new charger? No answer. 2. Can Chevy tell me what to ask the electrician to do? No reasonable answer. Well, they did say to check that the plug is on a dedicated circuit and no extension cord. After 5 years owning the car, I know what an extension cord looks like and it is on a dedicated 20 amp circuit 2 feet from the meter.
3. If Chevy does not know what I should ask the electrician to do, can they help me by recommending an electrician who has the qualifications to check out my wiring? No answer. While waiting for Chevy customer service supervisor to answer, I went online and purchased a charger from evchargesolutions.com. It has been working fine for 3 weeks. The car is good, but Chevy doesn't know how to keep it charging. Before this, I would give the Volt a 4 or 5 star.
I was just thinking how much I loved this car (drives nicely, ergonomically designed, makes a cool noise when you turn it on)... and then today happened. I was driving on a nearly full charge and 207 miles worth of gas, and whilst turning onto a busy road, it decided that it was just going to stop working. The accelerator stopped working. I couldn't switch gears. I could not turn it off. I could not put it neutral to move it out of the middle of the road and get to a safer position. I could not switch it to gas only mode. Nothing. This car is dangerous and needs to be recalled. If this happened on a highway I could have been killed. You have been warned.
I bought a 2012 Chevy Volt in May of 2015 from a used car dealership. The car had about 38,000 miles on it when I purchased it and has been running fine up until yesterday. Keeping in mind that I financed this car for 19000$, and still owe 15000 on it, I only put about 10000 miles on it in the last 2 years and have changed the oil as it required me to.
Just yesterday I was on my way to my new job, after moving halfway across the country to work. All of a sudden, after never having a single problem in the past, my car starts notifying me, saying "low oil pressure, turn engine off." I'm about 1 mile out of town and the sensors sometimes say things that aren't true, (like low tire pressure when it's fine) so I drive maybe another 30 seconds before I start to see smoke billowing out my exhaust pipe. I immediately pull over and turn my car off. A few seconds later I turn it back on to see if it's ok and the notification for low oil pressure had disappeared. A few moments pass and a new notification appears. "Engine not available." My car stopped accelerating. It was on, but it would no longer go. And I was stuck on the side of the road, (thankfully in town) where I had to have my car towed to the nearest chevy dealership.
After running a 120$ diagnostic on my vehicle, and charging me 68$ to tow my car 1 mile, they tell me that my power train warranty had expired and that I would have to pay it out of my pocket. Then they proceed to explain that my car is out of the power train warranty by 3 months. They said my car needed a new engine and the total would cost 7700$. I asked if they would take payments. They said no.
So then I called the GM Customer support specialist and they told me that even though I've only put 10000 miles on it since my purchase, and have never had a single problem, and have only had it for 2 years, and it has less than half of 100000 miles on it, they wouldn't waive the charges for the 90 days out of warranty. Leaving me with no car to go to work at my brand new job, no car to see my daughter who is staying with her dad 1300 miles away, which leaves me with no money to pay my bills, and a 14000$ piece of junk I now have to pay on with the job I now don't have because they couldn't be decent Human beings. If you are reading this, DON'T EVER BUY A CAR FROM GM!!! They don't give a crap about anyone and they just want money. Their employees forget that they are humans too and I guarantee that if it was their family in this position they would've covered it.
Wonderful price for a small car that we used to get around the city with. We would of kept it if we didn't outgrow it with all the kids. Always great on the pick up speed, was always running smooth and nice never had many issues with anything breaking on the car, very good quality. Very nice look car, very clean lines and very nice details, had a good selection of colors that it was offered in. The interior was nice and stylish and clean. Held up great with lots of city driving, had great gas mileage driving around the city. Worked great in both the cold and heat, would go through the grass and over and rocky area.
This car is amazing. The price is well worth it. It is amazing on miles per gallon and very roomy even though it is a smaller vehicle. I would buy this car all over again if I could. I really had a great dealer who helped me out a lot. I love the technology in the car also. Very great handling and speed for a car of its size. I can weave through traffic easily without worrying about disturbing or annoying other drivers. It's sleek, sexy and beautiful. It comes in the best colors and the make is hotter than any other car of its stature. It's actually a little intimidating. This car is undoubtedly one of the best in its class. It's more luxurious and better made than other cars of the same size. It will last for a very long time I hope and I can tell it will because of the materials.
It was an average car so I gave it an average rating. It could have been designed to be a lot more reliable. In the future I will not probably purchase another american made car because in general they do not last as long as foreign made cars do. Performance was average. There were some times when I would have mechanical errors but they were fixed easily enough. It feels like there could have been easy fixes to make the performance of the car a lot smoother. Average appearance. I do not really care too much about a cars appearance as long as it is reliable and will perform when it matters. Appearance is what I care about the least when considering the car that I am choosing to drive. Average durability. Broke down sooner than I would have liked even though I kept up with scheduled maintenance and took good care of the car.
Very good mileage, no problems at all to speak of, very satisfied with the Chevrolet brand. Easy to use and intuitive controls and very useful instruction manual. I always buy Chevrolet products. This Chevrolet model gives a smooth ride, not bumpy. I am very comfortable driving it. It drives well in both highway settings and suburban and country roads. I am always satisfied with a Chevrolet model auto. The car is very sporty looking, but not at all flimsy or juvenile looking. It looks very sophisticated and modern. Its looks are very innovative and state of the art looking. For the time I have had it, (2 years) I have not had any problems with the automobile, to speak of.
I would highly recommend because the car is amazing. I had never had one hiccup or problem with this vehicle. It is wonderful and safe. I love it so much I recommended to all friends and family. The performance is amazing. It runs so smoothly, has a great engine. Great miles per gallon. It is a great and amazing car that has never given me any problem. I love it. It's a very clean well put together car. I love the look of it that's why I bought it. It's small and compact and very pretty and it fits me personally very well. The car is very durable. It can stand up to any weather. I keep it very maintenance and tuned up.
Good value for the price. Excellent gas mileage which was a necessity for me since I have a long commute to work. It is really easy to take care of as well. It performs well. I like how quiet the engine is when it initially starts and most people are surprised by it. It runs well and I love the radio screen which is very modern. It's a nice sized car but I don't like the trunk area. It would be better if it were not as wide. I love the silver color I got though which is a plus. I've never been in an accident in this car but it feels sturdy and would survive a crash well. I always feel safe in it. It can feel "heavy" to drive sometimes but is easy to steer most of the time.
It is very valuable to me because it allows me to move anywhere fast and efficiently and most importantly very comidad for me and my family besides being very safe for everyone. The product has an excellent performance in all entidos either in the field of comfort or safety. It's a very good product. I recommend it 100 percent. It is very fast but at the same time provides a sense of control that helps the driver when driving. In terms of durability is a car that can last long if given the necessary care so that is always in the best possible conditions hardly fault, great endurance in tires and excellent brakes.
My purchase was a great investment. Owning this car improved my confidence. The maintenance and upkeep were affordable. The vehicle got good gas mileage and required only routine maintenance. The ride was smooth and there was little road noise. I enjoyed the stereo system. The car had ample leg room and storage space. The vehicle had an appealing modern look. Both the exterior and the interior had great details and were as fun to look at as to operate. I always felt confident driving in that car because of its appearance. The interior held up very well especially considering I have two children. It handled dirt and mud well. I rarely had to have it worked on for more than routine maintenance.
I love everything about this car. The sound system is very awesome. Overall it is very great car. It performs very well. It gets great gas mileage. This car never lets me down. Best car I ever owned. I change the oil regularly and rotate the tires. Everybody love the car and the women really love how it performs very well. I love the car and plan on getting the same type of car in the future. It is very durable. It rides very well and rides very smoothly. I can hardly tell that is any bumps in the road. One of my most favorite cars.
Nice, above and beyond value, everything you wanted in a volt car - respected, trusted, honest. Proven technology you can trust. Number one electric car. Fast, reliable, trusted performance you can rely on. Above the rest electricity cars. Shapes corners sexy rear end knobs of volts. Clean, nice car to have. Trust looks while driving down the street. A car you love how sexy looking the shapes are. Durability you can trust. Bendable not breakable- a car you trust driving a long time. Gas mileage galore. Nice styling kicking tires volt volts you back. Beyond trusted relaxation.
This car has provided lots of comfort and safety for me, my husband and my three kids. Perfect for travel, daily commute, and good mileage. This car runs well, the brakes are a bit touchy however. But I am not complaining. It is of good value and safety. I would recommend this brand. Appearance is sleek and decent for a family car. If you are looking for a high tech, cool car then this probably is not your style. Inside is comfortable. This car is highly durable, my family has had the brand for ten plus years with minimal repairs needed. Normal repairs were expected but no intense repairs.
Great product. Can't get better than it. Brought me such joy in my life day in and day out. Always love driving it anywhere. One of the best when it comes to performance and can't ask for any better. Great appearance all around. It's by far the best looking on the market today. Great looking ride for the money. Has great durability and always on the right track. Never any problems with it. Can always count on it to start all day anytime.
Great value car, totally worth it. Even though it was a little bit pricey. Energy efficient and was very fun to drive. Saved a lot of gas too. Performance of the car was great. Got great mileage. Cool car and very stylish. Would definitely buy again. Fun to drive on the freeways. Very stylish and futuristic looking car. Received a lot of compliments while on the road from other drivers. The interior of the car was beautiful as well. Very durable car. Can handle dings very well. Does not show wear and tear too much. Has great buy back power. Had the car for five years and had a great experience.
I enjoyed riding around in this car. It was a comfortable smooth ride. I also felt pretty safe in it. I felt like it was good for driving around with my family and they also felt it was comfortable. I had this car for a year and I did not have any problems with it. It performed well and I didn't have to do extra maintenance or anything on it. I liked the way it looked on both the exterior and on the interior. It has a nice design and I got a couple compliments on it from friends and family. It is pretty durable I'd say. I have some harsh winters where I live and I did not have any problems in the cold snow storms. It withstood the seasonal changes pretty well. I also didn't have any issues going around some bumpy back roads near my house.
Did not care for it at all. Pint size. No power. Like faster cars. Good for younger kids. Easy on the eye. Nice colors. Very small. It runs smoothly, cheap on gas, economical, easy maintenance, easy shift, brakes well, nice performance, red, blue, white and black - my favorite colors. Nice car design, roomy interior, good radio, very roomy in trunk, power windows and doors, security, very nice look overall. The car handles on wet and dry roads well, nice interior design, holds 4 people nicely.
Chevy Volt Company Information
- Company Name:
- Chevy Volt