Chevrolet Equinox Reviews

Purchased 2017 Equinox. Religiously changed the oil. 70k. Engine leaks all oil out of rear main and engine is trash. I’ve owned 5 Equinox’s this one was defective from day one. I’m seriously rethinking ever buying another GM. I’ve read many other owners that have had exact same problem. I now know why they pulled back the 100k warranty. This is a known problem yet I’ve never received a recall to fix it.

I've owned my Chevy Equinox for four years and went through AC compressor, two alternators, the wipers stopped working, major oil consumption. Hands down worst vehicle I've ever owned. Absolute scrap metal.

I have been leasing an Equinox for the last 2 years, that has been in for repairs 20-25 times! Neither GM or GM Financial will stand by their faulty product! I have made payments faithfully, and have only received a LEMON car. The fact that they don't stand behind their product is ridiculous! My ex husband has worked for GM for 25 years & is completely embarrassed by the customer service. Will not buy GM product again! Very sad!!

Design, comfort and fuel economy are great. However, the 2.4L Ecotech Flex engine burns oil at an alarming rate. I had to spend $4500 on a motor replacement, not even 11 months after I bought the vehicle. I had a warranty and was denied my claim by a dishonest adjuster. Chevy knows that there are problems, but only issued a service bulletin that I, or YOU would never know about. Pretty horrible business practices when we know that GM received taxpayer dollars during the recession. Go for the V-6 if you desire an Equinox. The 2.4L are trash and will break your bank.

May, 2016 I* bought a brand new 2016 Chevy Equinox. In June, 2019 the OnStar died. GM failed to satisfactorily resolve. I wound up paying around $900.00 for a Body Control Module I didn't need before dealership finally determined I needed an OnStar module, and the part was unavailable until just recently. I sought assistance from GM Headquarters, customer service, where I filed a complaint. My complaint remains unresolved as I expected at least partial reimbursement being as this involved a rather inexplicably defective part.

This vehicle is the worst vehicle I have ever had. I have dumped over $5000 in a $15000 SUV. There is always a problem with this vehicle. Once I get one thing fixed, a week later, there is another problem. I’m not even going to discuss the oil consumption on this vehicle. This would be the first vehicle that I trade. I normally keep all my vehicles to give to a family member. This vehicle will be traded in. I will never purchase a Chevrolet. I HATE THIS VEHICLE!!!

I bought a 2010 Chevy Equinox in August of 2019. I have put on 6,000 miles. The timing chain went out and crippled the motor. Needless to say they are unwilling to fix the problem, even though lawsuits are there.

My husband and I each purchased a 2020 Equinox in December 2019. In the less than two months that we have had them, we have already had MAJOR issues with them. My husband was locked IN his car with our 6 year old inside. He had to put the window down and open the door from the outside. The fan stayed on after the car was shut off and the check engine light was on. Nothing was “able to be done” to fix this issue.

I love the safety features, gas economy, and the smooth drive of my Chevy Equinox. I would recommend Chevy for the service and the quality and looks of the car. I was always partial to Buicks until I test drove my Chevy. It is quite roomy and comfortable and lots of room to for carrying groceries and other large items.

I love my Equinox LTZ. It is my dream car and I have no complaints at all. It is a great vehicle. I have had Chevrolets for years. They are a great company and I recommend them highly. My Chevrolet Malibu lasted well past 300000 miles and finally the axle broke because of my brakes.

We have liked the Chevy Equinox. It is very comfortable with good back seat leg room. Decent gas mileage especially at longer distances. Handles well and has a good turning radius. With all electronics, we have had issues with check engine light coming on and needing service.

We bought a 2011 Chevrolet Equinox. Shortly after buying the vehicle it would stall. The last time it stalled was 70 miles from home, on the interstate doing 65, at night in a snow storm. Had to have it towed home and spent money to have the timing chain fixed. Now we have used 10 quarts of oil in 4000 miles. There is a class action lawsuit to get Chevrolet to fix a defect in the engine. The lawsuit covers a vehicle for 7 years 6 months. We bought it at 7 years 10 months and the Chevrolet Dealership owned by HomeRun Auto Group didn't fix it before we bought it and the Chevrolet Corp says they are not forced to fix it outside of the lawsuit and they pretty much don't care about the defects unless there is a recall. Research it. There are a lot of people with the oil usage consumption problem. It will cost $4000+ to fix on a vehicle only worth $5000. Buy a Ford from a reputable dealer.

I purchased a 2013 Chevrolet Equinox LTZ 6yrs ago, and still love it! The dealership was absolutely wonderful and helped me out with the 1 and only recall I've ever had on this vehicle. The Chevrolet service department keeps my Equinox in top shape so it runs perfectly and I have never had any major mechanical issues. Despite what some people may think of Chevrolet, this company builds great dependable cars. It was a more expensive model than I had planned for, but in the long run with all the extra safety features I'm extremely happy I purchased it!

I purchased a 2019 Chev Equinox. A few months ago my wife & I began hearing a ticking sound coming from the engine. Took it to GM dealership & advised by mechanic that it was the high performance fuel pump. Stated this was normal operation for pump. We didn't buy the car to listen to a ticking sound. GM will not replace fuel pump. The engine is the high performance 4 cylinder model.

2017 Equinox Engine Main Seal Failure. November 2019 cold snap in MN: After starting the car to warm it up I noticed oil leaking very bad from engine. I checked the oil level and drove to the dealership 2 miles away. I was informed that due to condensation buildup in the PCV unit, ice had formed and pushed the rear main crank seal out. Over $2400. later I got the car back. The Tech said it was caused because we don't drive long distances, too many short trips. I believe GM should take care of this. I own a 2018 Silverado 1500 and we had just bought another 2019 Equinox. If GM does not take care of this, These will be the last GM vehicles for this family.

My Chevrolet Equinox car battery went dead. No big deal. We jump started it and then discovered that the radio said "Locked". We were puzzled as to why but did our research online and found that it is a Chevrolet factory installed "Anti-Theft" feature. OK so we tried what the instructions said to do online to unlock the radio but it did not work. My husband had to call the dealer because nothing worked. The radio continued to display "LOCKED". We were told by the dealer that it would cost $150.00 for the service department to restart the radio. It is pretty amazing that your battery goes dead and your radio, GPS and Bluetooth is unusable to begin with... But to have to pay for it to be restarted is insulting to my pocketbook.

After being in the automotive business for over 28 years I have never seen a worse handling of a service situation in all my life!! Had a 2018 Premier Equinox that broke down about 3 hours from my home in June, was towed to a dealer in Barrie and had to arrange a way to get home. First 3 weeks they couldn't determine what was wrong with it, finally after a month they think they figured it out and had to order a part. Heard nothing back as part was on backorder. After about 5 or 6 weeks they received the part, tried to repair it then said the part was defective! Waited for another part, in this time spent hours of conversations with GM Canada as to how we would resolve this issue as we were now over 3 months in to this vehicle being broken down.

August 23, 2019 we purchased a 2019 Equinox Premier in Cincinnati. On Thursday, September 19, traveling at 70 mph on our way to Pittsburgh, there was a loud noise, the car shook, the Equinox suddenly lost power and the motor went into reduced power mode. We crept to a Cracker Barrel parking lot and called OnStar. 2.5 hours later we were towed to dealer near Columbus, OH. There we were told there was a recall notice regarding the charge air cooler tube. We had not been notified.

We purchased a used 2013 Equinox and had it for about a year before we started having issues. The first issue happened while riding home on the Interstate and the car showed the “check engine” light and within 5 minutes of driving it shut down and I coasted to the side of the highway. Had it towed to dealership and was told the timing chain went out. Luckily we had a warranty on the vehicle and they covered most of everything to have it repaired costing several thousand dollars.

My 2011 Chevrolet Equinox with 115,000 miles had catastrophic engine failure in August of 2019 due to oil consumption issues that GM and Chevrolet knew about as early as 2017 due to a class action lawsuit. Had Chevrolet told its customers about this issue I could have prevented the engine malfunction and still had a car that should have lasted at least another year or two. I reported this to Chevrolet Corporate to discuss options for them to remediate the situation. As I am a repeat and loyal customer, owning several Chevy vehicles, I asked that they offer me some sort of money towards the purchase of a vehicle to continue my relationship with Chevy as prior to the engine issue, the trade-in value would've been $4000-$5000.

By far without a doubt the absolute worst customer service I have ever encountered in 50 years!!!! If you’re thinking about buying a General Motors vehicle, I would think long and hard before you purchase. I learned the hard way. Customer service is everything on a purchase. General Motors does not have any. Mind blowing that a company as large as this just doesn’t care about the consumer. Vehicle is not safe!!! 2019 Equinox 3000 miles. General motors doesn’t care and won’t acknowledge problem. They are blaming road commission for roads being built wrong. Don’t have any problems with any other vehicles I take down these roads. Watch and see. This will become a recall as soon as a few people lose their lives. OWN UP GM!!!

I bought my 2012 Equinox used. (2.4L engine.) I was not made aware and did not know that there was a problem with the oil consumption on this vehicle. I guess that’s my fault for not researching the car before purchasing it. However, Chevy made promises they will not keep even though all calls are on a recorded line and they can go back and see what was promised to me. My Equinox has been at the garage for a month now because they are going back on their word.

Hi All, I bought Chevy Equinox 1.5 LT 2019 4 weeks ago and I had an issue with the noise when you start the car and during the driving, the weird sound is coming from the shift area and I was shown to service care and they said this is the sound for all chevy 2019, it comes from this area and it is normal. I am writing this review just because I am not satisfied with this 2019 car, I love this car but I am not happy. I had travel 3000 KM with this car and in all the times I have to put my hand on top of the gear to hide the noise. This is not faring answer for my issue and I will check all chevy 2019 1.5 LT in all branches in near me and if I found this is not just for me then this means the noise is so weird as I told on top. The technician said, "Yes I can hear this noise." and it is so weird for him too.

I bought a 2019 Equinox new and my brother bought one at the same time. Two new cars with the same issue chemical smell coming out of vents with a/c on. I called my dealer no problems that they know of. Today I took the car to the dealer, they called and surprisingly, there is a bulletin on the issue. So there must be a hell of a lot of other people having the same issue. I need to hear about your concerns. They said there is a problem with afterflow enabling whatever that is. 4410315 must be the service bulletin. How do you see it. Also they did olh odor correction. The smell is still there when the car goes to auto shutoff, when the car comes back on the chemical smell comes back. What do you think. Thank you.

I purchased a 2019 Equinox LT in October 2018. I had the car a few months and the dashboard started rattling. At first, once in a while, then, all the time. The rattling drives me crazy. The car is loud inside like an old truck. There is hissing coming from the radio and vent area, hissing on the driver's side floor, hissing sound like it is under the console, wind sound as if a window is open, knocking sound on the left side of dashboard, hard dragging when I brake, a motor like running sound in the door across from the steering wheel. The radio blacked out while I was driving and came back on after a while. Mechanic said I need a new gear shift and ordered the part. He said the rattle was coming from under the hood and called himself fixing it.

I drove my brand new Chevrolet Equinox off the lot 5/30/19. The car is a company vehicle ordered to my specifications. I drove it somewhere between 20-25 miles and while I was at a stop, I went to pull from it and the accelerator wouldn’t work... the street the engine light came on. I floored it and it barely accelerated, and finally got up to speed. This proceeded to happen and I tried to contact the dealer to see what I should do, and he recommended bringing it in for service.

2013 Equinox (2.4L, 71780 miles) rear main seal blew out last January during cold snap. Mechanic said PVC system was clogged and that caused the rear main seal to fail. GM had extended warranty for this but not for my VIN. Cost me $2300. GM refuses to help. GM dealer and GM customer service told me that although warranty was extended to 100,000 mi. for 2013 Equinox, it did not apply to my VIN even though it is the identical problem/issue. Does not make sense.

Purchased a Equinox in February 2019. It has 1,144 miles on it. Died in the middle of traffic nearly causing a major accident over Memorial Day Holiday. Engine/Transmission malfunction. Engine Power Low alert/Service engine soon alert. Reeked of gasoline. It was towed to Dan Tobin Chevrolet. The replacement part on back order, indefinitely. Their repair entailed reattaching the broken part. They ordered the replacement part and will notify me once in. The assistance manager, Gregg, refused to provide a loaner and declared the car repaired. This individual verbally assaulted me and physically came at me multiple times because I talk back and refuse to settle for lies and bully behavior.

I like the Auto. It was always a reliable vehicle for me. I owned a 2009. Only thing I had repaired was a plastic vacuum canister location on bottom of vehicle under passenger seat. I figure a rock took it out and cracked it. Complaint would be at 50,000 miles. I had a tragic accident where vehicle flew thru air and rolled 3 times end over end and rolled 6 times sideways. My wife was killed and I was hurt bad and none of the Airbags went off.

I feature was not explained by the salesman nor did the vehicle I test drove shut off during the rural test drive. The Auto Stop feature on my new 2019 Equinox is a poorly thought out way to save a minuscule amount of fuel. Our new Equinox did not come with an override button for this feature therefore there's no way to shut it off. The vehicle shuts down every time the brake is applied and held for a few seconds. This is outrageously annoying at every traffic light. The engine shuts down when the AC is engaged making start ups very hard on the starter not to mention a strain on the electrical system....and the AC is blowing warm air when the compressor stops turning. The manual says it comes with a heavy duty starter to make up for all the extra starts. I find that very hard to believe. GM builds obsolescence into their vehicles or they would go out of business.