Chevrolet Equinox

Chevrolet Equinox

 4.0/5 (161 reviews)

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About Chevrolet Equinox

The Chevrolet Equinox is a roomy compact SUV that was first introduced in 2005. Read more Chevrolet reviews to learn about other models.

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: Jan. 27, 2023

2017 Chevrolet Equinox

VIN: **
80,000 miles always serviced; I have proof.

Purchased 10/26/2016 New.

12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blow out. GM has known about this problem for years and has done nothing to rectify it.

I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death.

12/24/2022 at 6:45 am on Christmas eve. I had no warning whatsoever, there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blow out, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out. AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 other vehicles that weekend on their lot with the same issue, I was told this by management.

I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 that’s all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fair market value $12,5000 to$15,000.00. People are being taken advantage of and misled, they are not disclosing this issue to the vehicle owners, this is unethical and dishonest on the part of the dealerships and General Motors. If I had known there was an issue with this Year, Make and Model I would have sold it immediately. I ended up with $1,955.00 for a vehicle I could have traded for up to $10,000 or sold it for $12,500 to $15,000.00.

1/23/2023, come to find out my old 2017 Equinox is selling at Walser Polar Chevrolet for $14,998. No disclosure on the CARFAX report that the engine was destroyed due to the PCV valve freezing and the rear main engine seal blowing out causing the engine to be destroyed. All other detailed history including damage report when hit is listed.

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Verified Reviewer
Original review: Feb. 23, 2022

I have seriously dangerous electrical issues since I purchased this 2018 Equinox. GM claim they don't have a fix for the electrical issues. When I lift my foot off brake several sensors come on as well as door locks unlock and relock. The vehicle jerk forward or rolls backwards when foot is removed from brake. I have no choice but drive it as it is my only source of transportation. Lemon law attorneys are only concerned about getting their fee and GM offer to buy back with drastic deductions for depreciation for a few thousand dollars when my car loan was 25,000 plus thousands still owed. I would review with half star or less.

4 people found this review helpful

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    Verified Reviewer
    Original review: Feb. 15, 2022

    Purchased 2017 Equinox. Religiously changed the oil. 70k. Engine leaks all oil out of rear main and engine is trash. I’ve owned 5 Equinox’s this one was defective from day one. I’m seriously rethinking ever buying another GM. I’ve read many other owners that have had exact same problem. I now know why they pulled back the 100k warranty. This is a known problem yet I’ve never received a recall to fix it.

    2 people found this review helpful
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    Verified Reviewer
    Original review: May 7, 2021

    I've owned my Chevy Equinox for four years and went through AC compressor, two alternators, the wipers stopped working, major oil consumption. Hands down worst vehicle I've ever owned. Absolute scrap metal.

    7 people found this review helpful
    Verified Reviewer
    Original review: May 7, 2021

    I have been leasing an Equinox for the last 2 years, that has been in for repairs 20-25 times! Neither GM or GM Financial will stand by their faulty product! I have made payments faithfully, and have only received a LEMON car. The fact that they don't stand behind their product is ridiculous! My ex husband has worked for GM for 25 years & is completely embarrassed by the customer service. Will not buy GM product again! Very sad!!

    6 people found this review helpful
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    Verified Reviewer
    Original review: Oct. 23, 2020

    Design, comfort and fuel economy are great. However, the 2.4L Ecotech Flex engine burns oil at an alarming rate. I had to spend $4500 on a motor replacement, not even 11 months after I bought the vehicle. I had a warranty and was denied my claim by a dishonest adjuster. Chevy knows that there are problems, but only issued a service bulletin that I, or YOU would never know about. Pretty horrible business practices when we know that GM received taxpayer dollars during the recession. Go for the V-6 if you desire an Equinox. The 2.4L are trash and will break your bank.

    9 people found this review helpful
    Verified Reviewer
    Original review: May 12, 2020

    May, 2016 I* bought a brand new 2016 Chevy Equinox. In June, 2019 the OnStar died. GM failed to satisfactorily resolve. I wound up paying around $900.00 for a Body Control Module I didn't need before dealership finally determined I needed an OnStar module, and the part was unavailable until just recently. I sought assistance from GM Headquarters, customer service, where I filed a complaint. My complaint remains unresolved as I expected at least partial reimbursement being as this involved a rather inexplicably defective part.

    GM doesn't stand behind their advertised commitment of "Customer Satisfaction". Since it occurred (1 month) out of warranty I had to pay for repair/replacement, estimated at around $900.00. I can see having to pay for parts going bad through "normal wear & tear" but wasn't expecting to held financially liable for a defective Onstar module that, in my opinion, should not have failed. I expected GM to stand behind their commitment of customer satisfaction and their products and at least offered a goodwill repair. They didn't. Buyer beware! This company is circling the drain and isn't likely to get my business again!

    11 people found this review helpful
    Verified Reviewer
    Original review: April 23, 2020

    This vehicle is the worst vehicle I have ever had. I have dumped over $5000 in a $15000 SUV. There is always a problem with this vehicle. Once I get one thing fixed, a week later, there is another problem. I’m not even going to discuss the oil consumption on this vehicle. This would be the first vehicle that I trade. I normally keep all my vehicles to give to a family member. This vehicle will be traded in. I will never purchase a Chevrolet. I HATE THIS VEHICLE!!!

    19 people found this review helpful
    Verified Reviewer
    Original review: April 20, 2020

    I bought a 2010 Chevy Equinox in August of 2019. I have put on 6,000 miles. The timing chain went out and crippled the motor. Needless to say they are unwilling to fix the problem, even though lawsuits are there.

    15 people found this review helpful
    Verified Reviewer
    Original review: Feb. 25, 2020

    My husband and I each purchased a 2020 Equinox in December 2019. In the less than two months that we have had them, we have already had MAJOR issues with them. My husband was locked IN his car with our 6 year old inside. He had to put the window down and open the door from the outside. The fan stayed on after the car was shut off and the check engine light was on. Nothing was “able to be done” to fix this issue.

    I am currently sitting home unable to get to work because mine will not run. It turns over multiple times, starts, and then immediately turns off. Onstar says it is a transmission problem and needs to be serviced within a day. I am currently 5 months pregnant and stranded because of this. What happens if there is an emergency and I need to go get my 6 year old or something with myself that requires immediate attention? Both of these cars are BRAND NEW. Less than 2,000 miles on each. This is completely and totally unacceptable.

    26 people found this review helpful
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    Chevrolet Equinox Company Information

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    Chevrolet Equinox