
Chevrolet Equinox Reviews
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About Chevrolet Equinox
The Chevrolet Equinox is a roomy compact SUV that was first introduced in 2005. Read more Chevrolet reviews to learn about other models.
Chevrolet Equinox Reviews
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Reviewed March 10, 2025
I have a 2025 Equinox. It is a piece of junk! Had it 3 weeks when the check engine light came on. It's been in the shop 3 times and still isn't fixed. Dealership says that Chevy is working on a fix but they don't know what or when they'll have a solution. BUT it's safe to drive. There is no way that can be a guarantee when they don't know what the problem is. Now my CarPlay won't work! NO one, from my dealership to GM are helping. I want them to take this piece of crap back! DO NOT buy Chevy!
Reviewed March 8, 2025
Chevy Equinox: DO NOT RECOMMEND!! I bought my Equinox NEW in 2020, it’s 5 years old. Since I’ve hit 100,000 miles (3-4 months ago) I’ve had nothing but problems. Yesterday we paid $1800 to fix the intercooler system (there was water and ice in it), got my car back last night. Was driving it home from Ames after taking my mother-in-law's car back to her when the damn check engine light comes on AGAIN with the same alert “engine power reduced” (this has been occurring for the last 3-4 months AND the reason we took it in to be fixed to begin with). To say we were pissed is an understatement. Take car back to Karl’s today and they found the turbo is cracked. Thankfully Karl’s is paying a portion of this but OUR portion is another $2100!! Karl’s Chevrolet also had several other Equinox’s in there with the SAME issues as mine. We should not have to be shelling out this kind of money for a car that’s not that old!!
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Reviewed March 6, 2025
I bought a brand new 2025 Chevy Equinox on 02/21/2025 from Davidson Chevy in Watertown, NY. On Sunday 02/23/2025 I go to the store and the vehicle wouldn't shift, then noticed all the transmission fluid was all over my driveway. I had to have the vehicle towed back to the dealership that's over an hour away. Well, now we are over a week and half later and it is still not fixed, and the company hasn't reached out to let me know what is going on! I did receive a call from GM because I had to have a brand-new car towed but nothing since. I do not want the vehicle back at this point!
Reviewed Oct. 28, 2024
I have had my Equinox for 4 years. First that horrible infotainment of a stereo went out, I had my whole system upgraded after that. Next is the front end suspension & steering.... What can I say other than it is beyond horrible, I've had 3 alignments in the past year, anytime I hit a bump in the road or any little thing, the steering is completely off. I don't hit curbs or anything, just everyday driving. This is my last Chevy, I have owned 5 total now, with the last 2 being the worst, my 2018 Malibu & this Equinox. I haven't had the engine trouble yet that others are talking about, I want to get rid of it before that happens. I regret purchasing this vehicle & do not recommend anyone else get one either.
Reviewed Feb. 12, 2024
I am a single mom struggling day by day. I bought a Chevy Equinox and I have had to change the motor 3 times, these last time is over 8k for a used motor. Everyone I speak to tells me they are known to for bad motors. I want to say it is the worst vehicle I have ever had, and saddest part is Chevy don’t give to finger about selling junk to anyone! Please stayed away from Chevy Equinox, is not with the stress. I would never again would do the same thing with Chevy!
Reviewed Feb. 3, 2024
I wasn't going to post a review, because I didn't want to ruin business. I've had NOTHING but problems since I bought my 2022 Chevy Equinox BRAND NEW with 8 miles - I was in love with it! Right away, I had to bring it in because of the infotainment package did want to perform the way it should - it took multiple times for them to fix it. It was glitching and wouldn't come on - I had no access to safety features, radio, blue tooth, etc! They "updated" it the first time. It still wouldn't come on every time.
I had to take it back, said it "should" be fixed - nope! same issue! I had to make ANOTHER appointment on the third time bringing it back, they replaced the entire infotainment package (after they said it was replaced the second time!) YAY! It FINALLY works and no issues since! Secondly, I've had 2 oil changes, they are supposed to check the fluids and top them off, however, every time I took it for oil changes my windshield fluid would state "add more fluid" - got home, popped the hood, canister was half empty - the first time I ignored it.
The second time it happened I brought it up to the technician. "I thought my fluids were supposed to be topped off when I got an oil change, on the paper it's marked "green" so that means you checked it and topped it off, so, why is it still stating add more?" Technician simply asks "would you like me to put some in there?" I said "the paperwork says you did put some in there, why mark that it was done when it wasn't?" If they didn't do this simple task, what else did they not do/check? BUT HERE'S WHERE IT CHEVY GETS REALLY JUICY! One day my husband and I were coming back from St. Augustine, I was driving with Adaptive Cruise Control on, well, nobody was around us on the open road and my vehicle decided to slam on its brakes while going about 70 MPH, we were terrified. My heart stopped!
Meanwhile, on the same trip, it was nice and cool so we had the sunroof open, but it started raining and it wouldn't close. We had to pull over and push the button while pulling on the shade to close it and I noticed a discoloration on the fabric when we successfully closed it (this is only the third time I opened it because it's so hot in sunny Florida.)
Needless to say, I made an appointment, which was scheduled for this morning (Saturday, 2/3/2024 at 8:20 a.m. EST). At the time I scheduled, the technician brought up the recall on the chip for side mirror warning, they were supposed to call me when it came in after I bought the vehicle, I'm still waiting after a year and a half. Anyway - When I arrived this morning, someone ONCE AGAIN messed up, I wasn't on the schedule at all! Luckily, the technician was nice enough to take the car anyway. I got a call a while later, they wanted to tell me they ordered the part for the recall (but I thought you ordered it when I bought the car /shrug).
They also informed me that my "sunroof wouldn't be covered under my warranty! I was told that debris is building up in between the glass and shade which is why it is leaking and discolored." I said "how is this possible it isn't even really used?" He bluntly told me "well, it's a weatherstrip there, it doesn't prevent debris from getting in, so, this is what happens when it does"... Me: "I'm sorry, you're charging me for a design flaw?" (I know it isn't the person informing me on the phone's fault, so, I'm trying to remain calm and kind toward him). I did state that this is not normal wear and tear and I shouldn't be held responsible for a manufacture defect.
If a barrier fails to barricade unwanted situations, then maybe you should put something a little more reliable there. A dealership should not be able to conduct business with such unfair practices. I was sold a defected vehicle and they don't won't take responsibility for it. If you go here, I hope your luck is better than mine. I will be contacting an attorney about Chevy.
Reviewed Jan. 17, 2024
Chevy is aware that the 2.4 eco engines have extreme oil consumption and timing chain issues. They have multiple lawsuits and class action lawsuits for this engine blowing. They continue to put this engine in newer vehicles. I had a 2016 Chevy Equinox and had it checked multiple times because I researched the issue. Of course, 5,000 miles after the warranty ran out the engine blew. I still owe thousands and had to roll it into a new car. So I bought a Ford. I will never own another Chevy with their clear lack of morals.
Reviewed Sept. 19, 2023
I recently bought a used 2021 Chevrolet Equinox and BOY did I make a mistake. I have only owned my equinox for 2 months and I really really regret my purchase. I HATE this car. The interior is cheap. The car has zero features and feels very cheap and basic inside. On the outside my clear coat is already starting to peel away. The tires are like tiny thin donuts. The trunk is a joke. If you put anything over 5 lbs on the trunk deck it falls in on itself because it's made for cheap garbage material. The area underneath the trunk lid is even worse. There is nothing but a spare tire and what looks to be the metal frame of the vehicle. Why would Chevy leave it looking cheap and unfinished?
Now to the mechanics of the car. It runs ok but in my opinion it lacks much power. My model has the 1.4 liter 4cylinder. It does ok on gas but really has no get up and go. My transmission makes a bump bump feeling when sitting at a stop light. It feels like someone ran into the back of you. I had it in the shop for 2 months. They said it needed a software update. I just got my car back today and it is doing the same thing it was before I took it into the shop. I hate my car. I don't even want to drive it but unfortunately I am stuck with it for the time being. DO BETTER CHEVROLET AND PUT OUT QUALITY VEHICLES.
Reviewed July 29, 2023
Stay away from this dealership at all costs! They have a new system called docupad and it's impossible to follow the slick salesman (Peter **) & his much worse finance manager, Matt ** when running through the deal numbers. They refused to print out the sales contract on paper & did it only begrudgingly when I said I wouldn't sign. They tried to add on $5,000 in extras and when I caught them they gave me attitude! The worst is they tried to add on a $1,300 fee for paying cash! But far and away the worst employee is the sales manager, Adam **, who takes the honor of being the worst car salesperson I have ever come across in my 40 + years of buying cars. His rudeness, unprofessionalism, and attitude are a fine example of the culture at Lou Bachrodt Pompano Beach. This dealership is a great place to recommend to your enemies!
Reviewed June 30, 2023
My 2017 Equinox's transfer case went. I had it diagnosed and knew what was wrong with it and how much was to fix this. I have less than 100,000K on the engine but all warranties are gone. The car has been very well cared for, including tires, oil changes and so on. I reached out to Chevrolet Customer Service just to see if there were any options for me. I can't afford the $3000 it is going to cost. Customer Service Rep, Jordyn assured me that there were options but first I must take it to Pye Chevrolet to have them diagnose the issue. I explained that I had it in writing from a reputable transmission shop and that the car was not drivable, I would need a tow. He told me the only way to move forward was to have this diagnosis done at Pye's. Being assured that there were some options, I followed his instruction. (I was clear that I had to tow the vehicle at my expense, and it had already been towed 2 times and really couldn't afford it).
I towed the car in, had the diagnosis. Shocked to find out it was exactly what I had stated. Another $100.00 later. I immediately informed Jordyn from Customer Service. A week later, after many excuses I heard back - $3700.00 and they would absorb the diagnostic fee if I paid the money and had the work done at Pye's. After everything, and that wasn't all (many excuses and lies told to me) I informed him I would not spend $3700 at Pye's when it's $3000 everywhere else and that he had literally put me in a financial pinch b/c I had to get 2 tows and pay the diagnostic fee. He was unapologetic about the fact that I had to put out so much money to be told there was no help other than to go to Pye's. I was also assured during the process that the Service Manager of Pye's was going to deal with me directly and follow this right through to the end...never heard from him.
The car will be towed home. I understand that I will have to fix the car - the fact that it broke is just crappy but it's a car - the customer service I received was horrid and took me for a few hundred dollars. This may not be a lot for some but hurts us. If he hadn't been telling me that there was hope, I would not have been so stupid to have followed his direction and would be just stuck with a crap car, but now I have a crap car, out a few hundred dollars and a month of my time dealing with Pye's and Chevrolet customer service, all with false hope. I am naive - yes....but had no reason to disbelieve him. I wish he had been truthful and forth coming about it all.
Chevrolet Equinox Company Information
- Company Name:
- Chevrolet Equinox
- Website:
- www.chevrolet.com
