Chevrolet Equinox Reviews

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About Chevrolet Equinox

The Chevrolet Equinox is a roomy compact SUV that was first introduced in 2005. Read more Chevrolet reviews to learn about other models.


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Chevrolet Equinox Reviews

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed July 31, 2026

    I am beyond disappointed with my experience with General Motors. I purchased a brand-new 2026 Chevrolet Equinox EV expecting reliability, quality, and peace of mind. Instead, within less than two months of ownership, my vehicle developed major mechanical issues that left it at the dealership for weeks undergoing extensive repairs. A brand-new vehicle should never require this level of repair almost immediately after purchase.

    Even more concerning, the vehicle exhibited a burning smell and smoke, creating serious safety concerns for me. No one should have to question whether a brand-new vehicle is safe to drive. That experience completely destroyed my confidence in this vehicle and raised concerns about the potential danger it could pose if similar issues occur while driving.

    The entire experience has been exhausting. I was without my vehicle for weeks, incurred transportation expenses, disrupted my work schedule, and spent countless hours following up with the dealership and GM. Rather than standing behind their product, GM repeatedly requested additional documentation while looking for reasons to deny or minimize reimbursement. Instead of offering a meaningful resolution, I was offered GM Rewards points. That is not how you treat someone who spent tens of thousands of dollars on a brand-new vehicle. Although I appreciate the dealership staff for doing their best to help, GM Corporate has failed to demonstrate the level of accountability and customer care I expected. A company should stand behind its products, especially when a vehicle experiences major defects almost immediately after purchase.

    Based on my experience, I cannot recommend the 2026 Chevrolet Equinox EV. Mine has been a lemon, and the entire ownership experience has been unacceptable. Before purchasing one, I strongly encourage prospective buyers to thoroughly research the vehicle’s reliability and understand how GM handles serious warranty concerns and buyback requests. I also intend to continue sharing my ownership experience across review sites and social media to raise awareness so other consumers can make informed decisions before purchasing this vehicle. No customer should have to go through what I have experienced.

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    Refunds & PayoutsMaintenanceResolution

    Reviewed July 2, 2026

    I bought a 2019 Chevy Equinox from Mike Anderson Chevy of Merrillville Indiana. 3 weeks after I bought it brand new from the dealership it shut off on me in a drive through. Chevy said faulty part. In the next couple months it happened again. Always says service ESC. It has continuously happened to me. I’ve taken into the dealership and was told a few times that nothing was wrong after having the vehicle in the shop for days. This was my first new car. All other cars I purchased used. This car has been the most unreliable vehicle I ever owned and has caused me so much stress. The car needed to be recalled. They sold me an absolute lemon. After having constant issues I’m forced to sell it right after paying the car off.

    Worst decision I ever made was buying that equinox. Went into low power mode while I was driving in a roundabout and nearly killed me. They should discontinue this vehicle altogether. I wish I could sue Chevy and get my money back but unfortunately I’m passed lemon law time frame now because I trusted the dealership to diagnose and fix the issue countless times. Recently they told me they think I should change the spark plugs so two months ago I had them replaced by Chevy. Only for my car to not even last two months and I returned to another Chevy to have it fixed. Now the other Chevy dealership said I need spark plugs again when I just had them replaced two months ago. Either the mechanics are not qualified or this vehicle can’t be diagnosed and fixed right. I’ll never buy another Chevy for as long as I live.

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      Reviewed May 24, 2026

      So I've owned an 2024 EV Equinox for 2 months now and it is a mess primarily because of it electronics. First off no Apple Play. I will never buy a GM car again just because of this. To make matters worse its Bluetooth and USB interface is terrible. Vehicle doesn't even recognize the synced iPhone with Bluetooth half the time and when it doesn't the USB port won't recognize the iPhone either. So basically you have an EV with the capabilities of a car from 1980. In addition no garage door opener so you need the fob for your garage to work. I could go on with at least 5 other things that make the vehicle just terrible. On a positive note it does drive well. Definitely would not recommend this car or for that fact any GM car without Android or Apple Play.

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      Staff

      Reviewed April 8, 2026

      I have been disappointed in the 2026 Chevy Equinox I leased in August of 2025. In addition to the creaking/rattle that continues, even though I have taken it in to be checked out, the technician could not duplicate the noise. When starting the engine, there is a continual chime until the driver or driver and passenger get buckled in. Also, the turn indicator makes a continual noise, like a metronome until the turn is completed. These issues are more annoying than dangerous. I should have kept my 2022 Equinox because it did not have any of these issues and was very reliable. This is the first Chevy vehicle I have been disappointed in since I became a Chevy customer in 2008. I will most likely consider another brand of SUV, perhaps a Buick, rather than another Equinox when my current lease is up.

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      Punctuality & SpeedStaff

      Reviewed March 31, 2026

      My wife and I leased a 2026 Chevy Equinox LT in August of 2025. Not long after we had driven it, we started hearing a creaking and/or groaning sound coming from the front of the vehicle. It sounded like it was coming from the steering or suspension. The noise could be heard when turning the steering wheel in either direction at slow speeds. Also, the noise would occur when braking and coming to a complete stop. I have taken it to a Chevy dealer, but their technicians could not find the source of the noise. I have read similar complaints by 2026 Equinox owners and no dealer's technicians have been able to find to the source of the noise. Overall, we like the design and functionality of the Equinox, but it very disappointing to have to deal with this creaking/groaning. I doubt if we will lease/purchase another Equinox when our current lease expires.

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      CoverageTechMaintenance

      Reviewed Feb. 19, 2026

      I bought a brand new 2025 Equinox in 2024. 2 years in and the catalytic converter had to be changed. I was almost in a horrific accident because my vehicle went into limp mode in 70-75 mph traffic. When I picked my vehicle up after the repair, the engine light came back on so I made a turn and returned to the dealership on Feb. 4, 2026. Today is Feb 18, 2026 and the parts are backordered which consist of O2 sensors, fuel pump, fuel injectors, cam shaft cover and another part I can't remember. Absolutely ridiculous. My beautiful vehicle is a piece of crap and I am telling any and everybody to stay far away from Chevrolet vehicles.

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      CoverageMaintenance

      Reviewed Feb. 5, 2026

      I have a 2014 Equinox with 92,000 miles. I bought it new in January 2014 and could not ask for a better car. I have owned 37 vehicles since my first one in 1970 (1965 Impala Super Sport). Most of my cars have been domestic but 8 were either German or Japanese. Nothing compares to the Equinox I now own and if I could buy it new again, I would not hesitate. I have done so little to this car, short of regular oil changes, I replaced the pads and rotors at 75k, new Michelin tires at 50k. Twice in its 12 year history, check engine lights flashed on.

      A year ago I replaced the camshaft position sensor myself ($65), and about 6 months ago I replaced the Intake Solenoid and Exhaust Solenoid sensors ($29). After losing about a quart of oil between changes, I started putting Lucas Oil Stabilizer beginning two oil changes ago and it works well. I have read some bad reviews for the Equinox but I have also talked to others who own Equinoxes and they have only the best things to say about their cars. I think there are lemons out there, a bad day at the factory or a bad part was installed, but in my opinion if you maintain these little Chevys they will last.

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      Staff

      Reviewed Feb. 4, 2026

      We purchased a used 2022 Equinox in 2023, and it has been nothing but issues. There was an oil leak when we purchased it that they never really took care of. Now the turbo went! GMC refuses to do anything to help. The equinox needs to be recalled, as there are others with the same issue. A car that age should not need a new turbo, and technically shouldn't need a new one for the life of the car.

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      Customer ServiceTechPunctuality & SpeedMaintenanceBillingTimeliness

      Reviewed Oct. 29, 2025

      In Dec 2024 we bought a brand new 2025 Equinox. After 9 mths we were driving the expressway with cruise control on. It braked hard suddenly like something was in front of me. There was norhing. Engine light went off for a short time and came back on. A short time later, engine light came back on and it was like i was pressing on and off the gas pedal. Took it in to the dealer the next day and was going to wait for it to fix. Later they ended up giving me a loaner bexause 15 codes came up so it was going to take longer to fix. The most experienced mechanic couldn't fix it so then they had to call in GM engineers.

      On day 29 in the shop, they called and said the car was ready. I took it for a test drive and didn't even get a block away and an engine light appeared. Went on the highway and the engine was winding really hard and very noisy. Not like a new car shoud be. After 30 days Iput in a case # and told them I wanted a buyback. Well we are going on 6 weeks with no car we are making payments on and whenever we call GM we just get a song and dance and never any straight answer. Frustrated as you know what. We are in our late 60's and this was going to be our last car.

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      PricePunctuality & SpeedRates

      Reviewed Sept. 25, 2025

      After years of exploring EVs, from Tesla and Lucid to Rivian and Genesis, I finally landed on the Chevy Equinox EV—and I couldn’t be happier. I’ve road-tested nearly everything: the Lucid Air wowed me with comfort but required too many charging stops, Tesla impressed with software but felt overpriced, and Rivian surprised me with capability. Yet none struck the right balance of range, charging, comfort, and affordability until the Equinox EV.

      My first major trip from Michigan to Oklahoma confirmed it: the Equinox’s 319-mile range and stable charging curve allowed me to complete the journey in one day, without the exhausting overnight layover I needed in the Lucid. Efficiency varied between 1.4–2.0 mi/kWh depending on terrain, but the stops were smooth and quick, never more than 200 miles apart. The Equinox EV proves you don’t need to compromise. It delivers the practicality of an SUV, solid efficiency, and GM’s growing charging support—all at a price point that makes sense. After years of waiting, this is the EV that finally clicked for me.

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      CoverageMaintenanceStaff

      Reviewed July 24, 2025

      When I bought this car I was super excited. It was a 2018 and was reliable and good until we reached the 70,000 mile mark then the panoramic sun roof stopped working. Took to Chevy, ran diagnostic, found nothing so we decided to not go down the rabbit hole. Then it started leaking and one of the service guys told me he'd never buy a car with a hole in the roof. That was the last day I went to the dealer. Next the car would randomly short out but if you wiggled the cables by the battery it would work. Then the driver's side power seat died. Just spent $500 replacing the motor and now the car stopped running. Don't waste your money on a Chevy. I never will again. What a disappointment and loss. Piece of junk.

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      CoverageRefunds & PayoutsMaintenanceRatesHonesty & Transparency

      Reviewed May 25, 2025

      GM Where are you? My first vehicle and love was a 1991 Chevy S10. Ultimately, I ended up spending the better part of the last 3 decades driving Nissan, Toyota, Ford and Hondas. However, last year, I got interested in EVs and ultimately settled on an Equinox EV. It was the best purchase. I have commented to anyone I can that this is the best product GM has made in a long time. Then, while my car was parked in the parking lot at work, a teenager does some minor damage to the front left of the vehicle. No big deal, their insurance is paying for the repair. Due to the limited places that can work on EVs, their insurance sent me to a GM dealership for the collision repair. It’s now been there 30 days, and I’m told they can’t get the part to finish the job. Part #86575557

      How is it remotely possible that it is ok to produce a vehicle that can’t be repaired. I have a brand new vehicle, a car I love driving, that is just stuck at a GM dealer because GM can’t produce a bumper undercarriage? I find this disgusting. I am fortunate that their insurance is covering the rental, but if not…How would anyone be able to afford this type of lack of production from your company? Why would I ever go down the road of buying a GM car again knowing they can’t support their own fleet of vehicles? I go online to find this is not uncommon for body valves, but honestly the part I need doesn’t even seem too complicated, but still…Here I sit without my car with no ETA. I don’t trust GM, this is beyond disappointing. Needless to say, the good word of mouth I was spreading for GM is gone.

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      Staff

      Reviewed May 21, 2025

      Just received a 2026 Chevy Equinox 10 days ago. The dealer experience was fine; the test drive was conducted on a cloudy day. Now that I am driving the vehicle, there are 2 safety issues I have experienced with the interior of the vehicle. The vents at the end of the dashboard closest to the door have chrome details/trim; when the sun is shining, it bounces off the chrome and just about blinds you as you are driving. I have had to resort to placing masking tape on the driver side chrome trim to keep the sun from blinding me.

      The other issue is the control panel for the heating/AC systems. The icons are very difficult to see and just disappear as they are a grayish color and do not stand out making it impossible to see and adjust when operating the vehicle. Did not have this problem on my 2022 Equinox. The icons should have back lighting so they are easily visible. For the life of me cannot understand how Chevrolet cheapened this feature to save a few bucks? On the annoying side, the seat belt receptacle next to the middle console on the passenger side just rattles like crazy when no one is using it. It sounds like a box of marbles! I have had to stuff a towel between it and the console to keep it from rattling - again, very poor design.

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      Reviewed April 28, 2025

      I want GM to buy back what they passed off as a trustworthy product. My air intake has broke down TWICE and my Equinox only has 17,??? Miles on it. The first time it only had 3,500 miles on it and I was on my way home from my grandfather's funeral! This was my DREAM SUV. Now it’s an untrustworthy NIGHTMARE. I do NOT want a turbo engine, they fail on long road trips, at least this LEMON does!

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      Staff

      Reviewed March 10, 2025

      I have a 2025 Equinox. It is a piece of junk! Had it 3 weeks when the check engine light came on. It's been in the shop 3 times and still isn't fixed. Dealership says that Chevy is working on a fix but they don't know what or when they'll have a solution. BUT it's safe to drive. There is no way that can be a guarantee when they don't know what the problem is. Now my CarPlay won't work! NO one, from my dealership to GM are helping. I want them to take this piece of crap back! DO NOT buy Chevy!

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      MaintenanceStaff

      Reviewed March 8, 2025

      Chevy Equinox: DO NOT RECOMMEND!! I bought my Equinox NEW in 2020, it’s 5 years old. Since I’ve hit 100,000 miles (3-4 months ago) I’ve had nothing but problems. Yesterday we paid $1800 to fix the intercooler system (there was water and ice in it), got my car back last night. Was driving it home from Ames after taking my mother-in-law's car back to her when the damn check engine light comes on AGAIN with the same alert “engine power reduced” (this has been occurring for the last 3-4 months AND the reason we took it in to be fixed to begin with). To say we were pissed is an understatement. Take car back to Karl’s today and they found the turbo is cracked. Thankfully Karl’s is paying a portion of this but OUR portion is another $2100!! Karl’s Chevrolet also had several other Equinox’s in there with the SAME issues as mine. We should not have to be shelling out this kind of money for a car that’s not that old!!

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      Customer ServicePunctuality & Speed

      Reviewed March 6, 2025

      I bought a brand new 2025 Chevy Equinox on 02/21/2025 from Davidson Chevy in Watertown, NY. On Sunday 02/23/2025 I go to the store and the vehicle wouldn't shift, then noticed all the transmission fluid was all over my driveway. I had to have the vehicle towed back to the dealership that's over an hour away. Well, now we are over a week and half later and it is still not fixed, and the company hasn't reached out to let me know what is going on! I did receive a call from GM because I had to have a brand-new car towed but nothing since. I do not want the vehicle back at this point!

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      Verified purchase

      Reviewed Oct. 28, 2024

      I have had my Equinox for 4 years. First that horrible infotainment of a stereo went out, I had my whole system upgraded after that. Next is the front end suspension & steering.... What can I say other than it is beyond horrible, I've had 3 alignments in the past year, anytime I hit a bump in the road or any little thing, the steering is completely off. I don't hit curbs or anything, just everyday driving. This is my last Chevy, I have owned 5 total now, with the last 2 being the worst, my 2018 Malibu & this Equinox. I haven't had the engine trouble yet that others are talking about, I want to get rid of it before that happens. I regret purchasing this vehicle & do not recommend anyone else get one either.

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      Reviewed Feb. 12, 2024

      I am a single mom struggling day by day. I bought a Chevy Equinox and I have had to change the motor 3 times, these last time is over 8k for a used motor. Everyone I speak to tells me they are known to for bad motors. I want to say it is the worst vehicle I have ever had, and saddest part is Chevy don’t give to finger about selling junk to anyone! Please stayed away from Chevy Equinox, is not with the stress. I would never again would do the same thing with Chevy!

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      Customer ServiceContract & TermsCoverageTechPricePunctuality & SpeedMaintenanceStaffTransparency

      Reviewed Feb. 3, 2024

      I wasn't going to post a review, because I didn't want to ruin business. I've had NOTHING but problems since I bought my 2022 Chevy Equinox BRAND NEW with 8 miles - I was in love with it! Right away, I had to bring it in because of the infotainment package did want to perform the way it should - it took multiple times for them to fix it. It was glitching and wouldn't come on - I had no access to safety features, radio, blue tooth, etc! They "updated" it the first time. It still wouldn't come on every time.

      I had to take it back, said it "should" be fixed - nope! same issue! I had to make ANOTHER appointment on the third time bringing it back, they replaced the entire infotainment package (after they said it was replaced the second time!) YAY! It FINALLY works and no issues since! Secondly, I've had 2 oil changes, they are supposed to check the fluids and top them off, however, every time I took it for oil changes my windshield fluid would state "add more fluid" - got home, popped the hood, canister was half empty - the first time I ignored it.

      The second time it happened I brought it up to the technician. "I thought my fluids were supposed to be topped off when I got an oil change, on the paper it's marked "green" so that means you checked it and topped it off, so, why is it still stating add more?" Technician simply asks "would you like me to put some in there?" I said "the paperwork says you did put some in there, why mark that it was done when it wasn't?" If they didn't do this simple task, what else did they not do/check? BUT HERE'S WHERE IT CHEVY GETS REALLY JUICY! One day my husband and I were coming back from St. Augustine, I was driving with Adaptive Cruise Control on, well, nobody was around us on the open road and my vehicle decided to slam on its brakes while going about 70 MPH, we were terrified. My heart stopped!

      Meanwhile, on the same trip, it was nice and cool so we had the sunroof open, but it started raining and it wouldn't close. We had to pull over and push the button while pulling on the shade to close it and I noticed a discoloration on the fabric when we successfully closed it (this is only the third time I opened it because it's so hot in sunny Florida.)

      Needless to say, I made an appointment, which was scheduled for this morning (Saturday, 2/3/2024 at 8:20 a.m. EST). At the time I scheduled, the technician brought up the recall on the chip for side mirror warning, they were supposed to call me when it came in after I bought the vehicle, I'm still waiting after a year and a half. Anyway - When I arrived this morning, someone ONCE AGAIN messed up, I wasn't on the schedule at all! Luckily, the technician was nice enough to take the car anyway. I got a call a while later, they wanted to tell me they ordered the part for the recall (but I thought you ordered it when I bought the car /shrug).

      They also informed me that my "sunroof wouldn't be covered under my warranty! I was told that debris is building up in between the glass and shade which is why it is leaking and discolored." I said "how is this possible it isn't even really used?" He bluntly told me "well, it's a weatherstrip there, it doesn't prevent debris from getting in, so, this is what happens when it does"... Me: "I'm sorry, you're charging me for a design flaw?" (I know it isn't the person informing me on the phone's fault, so, I'm trying to remain calm and kind toward him). I did state that this is not normal wear and tear and I shouldn't be held responsible for a manufacture defect.

      If a barrier fails to barricade unwanted situations, then maybe you should put something a little more reliable there. A dealership should not be able to conduct business with such unfair practices. I was sold a defected vehicle and they don't won't take responsibility for it. If you go here, I hope your luck is better than mine. I will be contacting an attorney about Chevy.

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      Reviewed Jan. 17, 2024

      Chevy is aware that the 2.4 eco engines have extreme oil consumption and timing chain issues. They have multiple lawsuits and class action lawsuits for this engine blowing. They continue to put this engine in newer vehicles. I had a 2016 Chevy Equinox and had it checked multiple times because I researched the issue. Of course, 5,000 miles after the warranty ran out the engine blew. I still owe thousands and had to roll it into a new car. So I bought a Ford. I will never own another Chevy with their clear lack of morals.

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      PriceTransparency

      Reviewed Sept. 19, 2023

      I recently bought a used 2021 Chevrolet Equinox and BOY did I make a mistake. I have only owned my equinox for 2 months and I really really regret my purchase. I HATE this car. The interior is cheap. The car has zero features and feels very cheap and basic inside. On the outside my clear coat is already starting to peel away. The tires are like tiny thin donuts. The trunk is a joke. If you put anything over 5 lbs on the trunk deck it falls in on itself because it's made for cheap garbage material. The area underneath the trunk lid is even worse. There is nothing but a spare tire and what looks to be the metal frame of the vehicle. Why would Chevy leave it looking cheap and unfinished?

      Now to the mechanics of the car. It runs ok but in my opinion it lacks much power. My model has the 1.4 liter 4cylinder. It does ok on gas but really has no get up and go. My transmission makes a bump bump feeling when sitting at a stop light. It feels like someone ran into the back of you. I had it in the shop for 2 months. They said it needed a software update. I just got my car back today and it is doing the same thing it was before I took it into the shop. I hate my car. I don't even want to drive it but unfortunately I am stuck with it for the time being. DO BETTER CHEVROLET AND PUT OUT QUALITY VEHICLES.

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      Customer ServiceContract & TermsTechSales & MarketingPriceStaff

      Reviewed July 29, 2023

      Stay away from this dealership at all costs! They have a new system called docupad and it's impossible to follow the slick salesman (Peter **) & his much worse finance manager, Matt ** when running through the deal numbers. They refused to print out the sales contract on paper & did it only begrudgingly when I said I wouldn't sign. They tried to add on $5,000 in extras and when I caught them they gave me attitude! The worst is they tried to add on a $1,300 fee for paying cash! But far and away the worst employee is the sales manager, Adam **, who takes the honor of being the worst car salesperson I have ever come across in my 40 + years of buying cars. His rudeness, unprofessionalism, and attitude are a fine example of the culture at Lou Bachrodt Pompano Beach. This dealership is a great place to recommend to your enemies!

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      Customer ServicePricePunctuality & SpeedMaintenanceStaffHonesty & Transparency

      Reviewed June 30, 2023

      My 2017 Equinox's transfer case went. I had it diagnosed and knew what was wrong with it and how much was to fix this. I have less than 100,000K on the engine but all warranties are gone. The car has been very well cared for, including tires, oil changes and so on. I reached out to Chevrolet Customer Service just to see if there were any options for me. I can't afford the $3000 it is going to cost. Customer Service Rep, Jordyn assured me that there were options but first I must take it to Pye Chevrolet to have them diagnose the issue. I explained that I had it in writing from a reputable transmission shop and that the car was not drivable, I would need a tow. He told me the only way to move forward was to have this diagnosis done at Pye's. Being assured that there were some options, I followed his instruction. (I was clear that I had to tow the vehicle at my expense, and it had already been towed 2 times and really couldn't afford it).

      I towed the car in, had the diagnosis. Shocked to find out it was exactly what I had stated. Another $100.00 later. I immediately informed Jordyn from Customer Service. A week later, after many excuses I heard back - $3700.00 and they would absorb the diagnostic fee if I paid the money and had the work done at Pye's. After everything, and that wasn't all (many excuses and lies told to me) I informed him I would not spend $3700 at Pye's when it's $3000 everywhere else and that he had literally put me in a financial pinch b/c I had to get 2 tows and pay the diagnostic fee. He was unapologetic about the fact that I had to put out so much money to be told there was no help other than to go to Pye's. I was also assured during the process that the Service Manager of Pye's was going to deal with me directly and follow this right through to the end...never heard from him.

      The car will be towed home. I understand that I will have to fix the car - the fact that it broke is just crappy but it's a car - the customer service I received was horrid and took me for a few hundred dollars. This may not be a lot for some but hurts us. If he hadn't been telling me that there was hope, I would not have been so stupid to have followed his direction and would be just stuck with a crap car, but now I have a crap car, out a few hundred dollars and a month of my time dealing with Pye's and Chevrolet customer service, all with false hope. I am naive - yes....but had no reason to disbelieve him. I wish he had been truthful and forth coming about it all.

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      Coverage

      Reviewed June 29, 2023

      First off, the oil consumption issue is insane. This issue has caused bigger issues. Two Chevy dealer service stations said nothing to me about the issue. Just fixed random things. Thousands spent. The recall for this problem happened a couple months before I bought this and Chevy won't fix it. This has destroyed the catalytic converter. Bye Chevy.

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      Customer ServicePunctuality & SpeedMaintenanceStaffBillingHonesty & Transparency

      Reviewed Jan. 27, 2023

      2017 Chevrolet Equinox
      VIN: **
      80,000 miles always serviced; I have proof.

      Purchased 10/26/2016 New.

      12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blow out. GM has known about this problem for years and has done nothing to rectify it.

      I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death.

      12/24/2022 at 6:45 am on Christmas eve. I had no warning whatsoever, there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blow out, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out. AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 other vehicles that weekend on their lot with the same issue, I was told this by management.

      I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 that’s all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fair market value $12,5000 to$15,000.00. People are being taken advantage of and misled, they are not disclosing this issue to the vehicle owners, this is unethical and dishonest on the part of the dealerships and General Motors. If I had known there was an issue with this Year, Make and Model I would have sold it immediately. I ended up with $1,955.00 for a vehicle I could have traded for up to $10,000 or sold it for $12,500 to $15,000.00.

      1/23/2023, come to find out my old 2017 Equinox is selling at Walser Polar Chevrolet for $14,998. No disclosure on the CARFAX report that the engine was destroyed due to the PCV valve freezing and the rear main engine seal blowing out causing the engine to be destroyed. All other detailed history including damage report when hit is listed.

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      Loan Process

      Reviewed Feb. 23, 2022

      I have seriously dangerous electrical issues since I purchased this 2018 Equinox. GM claim they don't have a fix for the electrical issues. When I lift my foot off brake several sensors come on as well as door locks unlock and relock. The vehicle jerk forward or rolls backwards when foot is removed from brake. I have no choice but drive it as it is my only source of transportation. Lemon law attorneys are only concerned about getting their fee and GM offer to buy back with drastic deductions for depreciation for a few thousand dollars when my car loan was 25,000 plus thousands still owed. I would review with half star or less.

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      CoverageMaintenance

      Reviewed Feb. 15, 2022

      Purchased 2017 Equinox. Religiously changed the oil. 70k. Engine leaks all oil out of rear main and engine is trash. I’ve owned 5 Equinox’s this one was defective from day one. I’m seriously rethinking ever buying another GM. I’ve read many other owners that have had exact same problem. I now know why they pulled back the 100k warranty. This is a known problem yet I’ve never received a recall to fix it.

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      Maintenance

      Reviewed May 7, 2021

      I've owned my Chevy Equinox for four years and went through AC compressor, two alternators, the wipers stopped working, major oil consumption. Hands down worst vehicle I've ever owned. Absolute scrap metal.

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      Customer ServiceBilling

      Reviewed May 7, 2021

      I have been leasing an Equinox for the last 2 years, that has been in for repairs 20-25 times! Neither GM or GM Financial will stand by their faulty product! I have made payments faithfully, and have only received a LEMON car. The fact that they don't stand behind their product is ridiculous! My ex husband has worked for GM for 25 years & is completely embarrassed by the customer service. Will not buy GM product again! Very sad!!

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      MaintenanceRatesHonesty & Transparency

      Reviewed Oct. 23, 2020

      Design, comfort and fuel economy are great. However, the 2.4L Ecotech Flex engine burns oil at an alarming rate. I had to spend $4500 on a motor replacement, not even 11 months after I bought the vehicle. I had a warranty and was denied my claim by a dishonest adjuster. Chevy knows that there are problems, but only issued a service bulletin that I, or YOU would never know about. Pretty horrible business practices when we know that GM received taxpayer dollars during the recession. Go for the V-6 if you desire an Equinox. The 2.4L are trash and will break your bank.

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      Customer ServiceSales & MarketingRefunds & PayoutsMaintenance

      Reviewed May 12, 2020

      May, 2016 I* bought a brand new 2016 Chevy Equinox. In June, 2019 the OnStar died. GM failed to satisfactorily resolve. I wound up paying around $900.00 for a Body Control Module I didn't need before dealership finally determined I needed an OnStar module, and the part was unavailable until just recently. I sought assistance from GM Headquarters, customer service, where I filed a complaint. My complaint remains unresolved as I expected at least partial reimbursement being as this involved a rather inexplicably defective part.

      GM doesn't stand behind their advertised commitment of "Customer Satisfaction". Since it occurred (1 month) out of warranty I had to pay for repair/replacement, estimated at around $900.00. I can see having to pay for parts going bad through "normal wear & tear" but wasn't expecting to held financially liable for a defective Onstar module that, in my opinion, should not have failed. I expected GM to stand behind their commitment of customer satisfaction and their products and at least offered a goodwill repair. They didn't. Buyer beware! This company is circling the drain and isn't likely to get my business again!

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      Punctuality & Speed

      Reviewed April 23, 2020

      This vehicle is the worst vehicle I have ever had. I have dumped over $5000 in a $15000 SUV. There is always a problem with this vehicle. Once I get one thing fixed, a week later, there is another problem. I’m not even going to discuss the oil consumption on this vehicle. This would be the first vehicle that I trade. I normally keep all my vehicles to give to a family member. This vehicle will be traded in. I will never purchase a Chevrolet. I HATE THIS VEHICLE!!!

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      Maintenance

      Reviewed April 20, 2020

      I bought a 2010 Chevy Equinox in August of 2019. I have put on 6,000 miles. The timing chain went out and crippled the motor. Needless to say they are unwilling to fix the problem, even though lawsuits are there.

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      Maintenance

      Reviewed Feb. 25, 2020

      My husband and I each purchased a 2020 Equinox in December 2019. In the less than two months that we have had them, we have already had MAJOR issues with them. My husband was locked IN his car with our 6 year old inside. He had to put the window down and open the door from the outside. The fan stayed on after the car was shut off and the check engine light was on. Nothing was “able to be done” to fix this issue.

      I am currently sitting home unable to get to work because mine will not run. It turns over multiple times, starts, and then immediately turns off. Onstar says it is a transmission problem and needs to be serviced within a day. I am currently 5 months pregnant and stranded because of this. What happens if there is an emergency and I need to go get my 6 year old or something with myself that requires immediate attention? Both of these cars are BRAND NEW. Less than 2,000 miles on each. This is completely and totally unacceptable.

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      Reviewed Dec. 24, 2019

      I love the safety features, gas economy, and the smooth drive of my Chevy Equinox. I would recommend Chevy for the service and the quality and looks of the car. I was always partial to Buicks until I test drove my Chevy. It is quite roomy and comfortable and lots of room to for carrying groceries and other large items.

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      Reviewed Dec. 18, 2019

      I love my Equinox LTZ. It is my dream car and I have no complaints at all. It is a great vehicle. I have had Chevrolets for years. They are a great company and I recommend them highly. My Chevrolet Malibu lasted well past 300000 miles and finally the axle broke because of my brakes.

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      Reviewed Dec. 16, 2019

      We have liked the Chevy Equinox. It is very comfortable with good back seat leg room. Decent gas mileage especially at longer distances. Handles well and has a good turning radius. With all electronics, we have had issues with check engine light coming on and needing service.

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      Price

      Reviewed Dec. 5, 2019

      We bought a 2011 Chevrolet Equinox. Shortly after buying the vehicle it would stall. The last time it stalled was 70 miles from home, on the interstate doing 65, at night in a snow storm. Had to have it towed home and spent money to have the timing chain fixed. Now we have used 10 quarts of oil in 4000 miles. There is a class action lawsuit to get Chevrolet to fix a defect in the engine. The lawsuit covers a vehicle for 7 years 6 months. We bought it at 7 years 10 months and the Chevrolet Dealership owned by HomeRun Auto Group didn't fix it before we bought it and the Chevrolet Corp says they are not forced to fix it outside of the lawsuit and they pretty much don't care about the defects unless there is a recall. Research it. There are a lot of people with the oil usage consumption problem. It will cost $4000+ to fix on a vehicle only worth $5000. Buy a Ford from a reputable dealer.

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      Price

      Reviewed Dec. 1, 2019

      I purchased a 2013 Chevrolet Equinox LTZ 6yrs ago, and still love it! The dealership was absolutely wonderful and helped me out with the 1 and only recall I've ever had on this vehicle. The Chevrolet service department keeps my Equinox in top shape so it runs perfectly and I have never had any major mechanical issues. Despite what some people may think of Chevrolet, this company builds great dependable cars. It was a more expensive model than I had planned for, but in the long run with all the extra safety features I'm extremely happy I purchased it!

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      Chevrolet Equinox Company Information

      Company Name:
      Chevrolet Equinox
      Website:
      www.chevrolet.com