BMW Reviews

I bought my 2004 525 in July of 2007. It had just over 50,000 miles. I commute to work and now have 105,000 and have been getting messages that I have limited drivability or something like that. And in one case it said that reverse may not work. I have been told that my transmission has had an internal failure and it would cost $7,500 to replace. This car always had a funny tranny response when you did a quick stop and start. I just can't believe it. This will be the last one.

I BOUGHT A 2002 BMW M5 FROM ACA CARS IN DUBLIN. I turned in a 2000 Mercedes S500 as well as a 2003 Ford Lighting. The BMW I bought was a lemon. They only gave me $14k for my Lightning with only 30,000 miles on it, and I GAVE them my S500 for $8,500. I was misled into believing that a lemon vehicle was a better vehicle than a used because it gets returned to the dealer and blessed with new parts and a clean bill of health, according to the dealer. Yeah right. I bought a Toyota and they told me I was misled and that they would only give me $5,000 for a 2002 BMW M5. This dealership knowingly sold me a car worth far less than what they financed, combined with the money I put down on it.

Last night I was driving home from San Jose to San Francisco when my 2005 330ci, meticulously maintained, had its driver's side side curtain airbags deploy for no reason! I was so scared I was able to pull over right away. I got out to assess my car for damage as I didn't know what happened. It was completely fine! I will be taking it in on Monday and BMW better be covering it or I will file a lawsuit!

I bought a 2003 BMW 325i in July of 2007. Almost right away, I had to replace the brakes and tires though I just assumed the dealer sold me the car with bad ones. In March of 2008, I replaced the expansion tank for the anti-freeze which was a $600 and then that same day, the car overheated again. And I had to replace the thermostat and the water pump that was another $600. After this, I started to hear a squeaking noise coming from my engine every time the car was idle. It sounded to me like a belt. Then in August 2008, the coolant light came on, and the car was running hot.

Nearly everyone posting here is an idiot. It looks like the same illiterate person typed these moronic complaints. You are all so dumb that I am sure someone slapped a BMW emblem on a Ford Fiesta and was able to sell it to you thinking it was a BMW. Did anyone on this website pass third grade spelling? I got a headache after reading about three complaints. By the way, I had a BMW and it was a pleasure to drive. I highly recommend them. The maintenance program is a bonus. I had NO problems with mine.

After two and a half years of my three-year lease, I am finally fed up on my 2006 BMW X3. It has been a lemon from the first day I picked it up from West German BMW in PA. On the way home from the dealership, the engine light came on and the car has never been the same. My car repeatedly doesn't start. The battery has been changed twice and my car has been jump-started at least 6 times. The bluetooth is a hit or miss if it is working, and my windshield wipers only have two speeds. My main concern is the engine. At this point, there should be no reason for a two and half year old car with 20,800 miles not to start.

Just read all the stories with BMW prematurely failed automatic transmissions, and I just decided to chime in. The most likely cause of all the premature failures is breakdown of fluid-contamination, heat, or additives no-long lubricate components. Maybe all or most of these transmissions could have been saved with 2 year/20-30k interval transmission fluid/filter change - it wouldn't prevent manufacturer's issues.

This is just a word to the wise about purchasing a high mileage 2001-2006, BMW M-3. A certain car enthusiast magazine just ran a story of Great used Sports Cars for $25,000. The used 2002 BMW M3 was listed as a bargain, except for replacement parts (please pay attention to that remark!). I purchased a 2002 M3 Coupe, six-speed manual transmission, in 2005 (lease turn-in with only 26,000 miles). Paid $36,000. It has been a love affair of pain and pleasure ever since. The bottom line is it's a pleasure to drive, but a total wallet-sucking pain to keep on the road. In the 4 years I have owned the car, I've spent $5,600 in repairs and regular maintenance. That price includes 3 sets of tires so far.

In 2007 I leased a brand new 2007 BMW 550i. To make a long story short, I am a little more than halfway into my lease and the car has now 18,000 miles. I have been to the service department about a dozen times. They replaced my engine at 12,000 miles and last week they replaced my transmission at 18,000 miles. I won't even bother mentioning all other repairs that were done to this car. After talking to BMW corporate, they offered to terminate my lease with the condition that I would lease another BMW.

I purchased a brand new 128ci 2009 BMW on Jan. 14, 2009. On Jan. 16, 2009 I was driving with my daughter and a small dog on the 405 South in Irvine, California. I was traveling in the Diamond Lane when suddenly, and without warning, I lost power and began rapidly slowing down. All the while the upcoming traffic behind us was swerving to get around us. We came to a stop and I tried to start the engine with no luck. I called BMW assist, something that I had purchased along with the vehicle. They told me that it would take an hour and a half to get a flatbed truck to help us.

In an accident that caused a concussion because the airbag failed to deploy. There must be some legal recourse on this matter. As per the forum, there are a lot of incidents similar to mine. Neck swollen and bruised, and head concussion per the doctor.

My reverse went out in my car for no reason. This seems to be a very common occurrence in this model and very expensive to get fixed - about $5,000.

I purchased a BMW 750i (VIN #**) from a dealer:

On 11/23/08, I bought a new KRV 409 BMW 325 Ci Coupe 2996cc from Charilaos Pilakoutas Company. And from the first months of driving the car it was problematic - please note I did not have any accident nor did I missed any garage service of the car. More specific on: 1. 5/5/08 engine misfire - while I was driving the car the engine started to tremble and the car stopped; 2. 2/12/08 emission warning, engine vibrating - while I was driving the car, the engine started to tremble and the car stopped; and 3. 5/1/09 electronics (DME) suddenly while driving, the engine died (while I was driving at the highway, the car stopped without any notice and I almost had a deadly accident).

I purchased a new 2008 335i in April of 2008. I have taken the vehicle back to the dealer on five occasions since I purchased the vehicle. There is a problem with the ignition and the vehicle will not start in the morning or when it is cold. They changed the fuel pump, have checked it several times and cleaned the injectors to no avail. The problem cannot be rectified. I have had to wait for a tow truck to pick up my vehicle. The dealer is out of my area. I am not sure what is wrong with the car and the long term effects it will have on the performance.

My husband and I lease a 2006 M3. It had under 1,000 miles on it. In June 2008, the car stopped running while my husband was in the fast lane on the freeway on his way to work. He managed to get to the right, car wouldn't restart. Towed to dealership and needed warranty repair for a camshaft bolts problem. New engine. The car had 26,000 miles on it. We were given a car to use during the two week repair. The tow truck driver said he picks up LOTS of BMWs.

In May 2006, I had the reverse gear transmission problem on a 2000 BMW 323Ci. I bought new from a dealership. I drive very little in it on a short work commute and have clocked only 30k miles in nearly 6 years. I was trying to reverse out of a parking space, there was a pop sound and the car reverse stopped working. The computer thinks it's reverse (R appears on the dash - the mirror lowers) then it is as if it's in neutral. I had to push it out the space with a friend and drive forwards back to the dealership nearby. The warranty ran out a couple years back. I called North America BMW while it was there and the first guy I spoke to said a manufacturing defect would be of course covered for the useful life or 100k miles.

I bought a 745LI in August of 2008. Ten days later, the service engine soon light came on and the gas gauge would read Fuel reserve even when the car had a full tank. The dealer changed the secondary battery and said it was because it sat on the lot for a length of time. Two days later, the doors would lock and not unlock. No matter what we did the doors would not unlock. This has been an ongoing problem now for 3 months. The car is at its second dealer and has had what BMW calls a PUMA case started. That is when the dealer does not know how to fix the car and asks the engineer what to do with it. The PUMA people have no clue. Now after driving a rental for three weeks we can come and pick the car up but it was not fixed. It was worked on though....They replaced a module in the dash that had nothing to do with the door lock problem. I am guessing this was so they would be paid for watching the car for the last 3 weeks.

My vehicle has only 69,000 miles. I was driving normally and arrived at my destination. When trying to park I put it in reverse and felt a kick. Little did I know that, that was the last time my vehicle would go reverse again. This sucks because I just payed $16000 for this car on 9/27/2008 and this happened today, which is 10/2/08.

On 9/27/08, we were on our way home from my son's soccer game in my 2007 BMW 525i (with about 34000 mi on it). About 8 miles from home chimes started going off and it was giving all kinds of warnings - major electronic malfunction, TPM malfunction, cruise control malfunction and passenger restraint malfunction. And the windshield wipers came on, by themselves. The display informed me that further driving was not possible and to pull over safely. The car was driving perfectly fine, but I pulled up and called BMW Roadside Assistance, who sent out a tow truck. The car was towed to BMW of Riverside after hours on Saturday and couldn't be seen until Monday.

I leased a new BMW X5 in March of 2007 with 75 miles on it. In the last 18 months, I have taken the car or have been towed in for service about a dozen times. Battery has died 3 times; back window shattered on its own; fuel gauge failed which caused the car to die due to having no fuel, which I did not notice since the needle was marking half a tank; computer program was faulty wich caused system malfunctions 3 times; trunk latch got lose and caused back door to rattle; break light went out.

We have a 2000 323I BMW and the reverse stopped working sporatically last week. Then it quit working all together, so we took it into a transmission shop and have to get it replaced at a significant cost. I contacted my local BMW service department and they said they had not heard of the problem. After reading the numerous other consumer reports of the same problem, I am curious if there is anything that can be done?

I own a 2004 BMW 325xi and the transmission and clutch needed to be replaced after 55,000 miles. The repairs will be over $3,000 and my maintainence package just ended at 50,000. Needless to say I will never be buying a BMW again.

Bought a 1999 328I in 1999 with 4000 miles on it. It now has 179,000 miles and needs a new transmission that will cost around $6500 to replace. I have been reading a lot of posts about the same problem from other owners and I think that BWM should assist the owners with the repairs since they do not perform any preventive maintenance on this component.

I have a '99 BMW 528it Wagon that I purchased with approximately 70,000 miles on it last September. While it may be used it was very well taken care of. I noticed about the last 10,000 miles that depending on how I run through the acceleration that it will throw a code. 0740...Which is the transmission. If I baby the acceleration as to try and save fuel....It will hesitate between 2nd and 3rd. If I push the pedal with force to get up to speed everything is fine.

BMW Transmission problem. 2000 328i Automatic with 80,000 miles. Reverse suddenly stop working. Quote so far $6,400 with tax and labor and core return. I understand that BMW knows this problem because they designed a stronger drum replacement.

My BMW 328i Reverse suddenly stop working and I am being quoted $6,400 dollars to fix it. I understand from many other BMW owners that this is a common problem popping up.

I have 540i with 136k miles on it. It is not a new car, but it is an ultimate driving machine right ? I had it for a year now. In this time I had so many problems with my car. First thing which broke on me was shifter, it broke on me three days after i bought the car, had to replace the shifter and shifters cable, because it broke, snapped and i couldn't shift, cost me around 1000 dollars. Later i had to replace 3 coolant radiators in 3 months, 2 connections for coolant (because they would just crack and start to leak in middle of my driving) as i google it it was a common problem with 540i. The next thing which started to acting up was cd changer, it started not to read cd-r cds and now it doesn't read any cds. Than i have noticed that my RPMs are very low, they would stay around 400 - 450 rpms on Neutral gear. Than I started to feel that i getting a little braking hit every time when i braking from voriuos speeds, it would bump on me around 5mph, i fugured that it doesn't do that if i would try to stop on Neutral gear, so i figure thats transmission issue. Than the next thing was A/C kompressor, it just kind of stuck while it was operating, the flywheel stuck and the belt started to skip, started to melt, made a lot of smoke... i thought my car is burning... it was not a good experiance. So I have no more A/C. Whats next, let me think, I had too much problems with this car, I don't want to skip any of them. OH... right, the next thing which started to act up was memory seats, they just wouldn't keep the set positions in memory, it would stay there for a day or two and then would just disappear and you need to set them again, so finally I event stopped doing that and forget that there is such an option. Recently I spotted that the REST option is not working at all. I hope at the moment that it is just fuse issue, havn't a chance to check it. The other thing is windshield washers liquid would not work, it would not spray any liquid on the windshield, even if the tanks for it are full. One for the headlights is working, it is spraying, but the windshields is not. Ok whats next, in that 1 year and 3 months period i had to replace like 8 bulbs. Than the other not funny thing is that the material kind of got unglued from the back part of roof from the inside, it is hard to explain for me because english is my second language, but anyways, the cloth started to kind of hang in the rear part of the roof from the inside. Looks really ugly. Had to glue them back. Next thing I spotted on my car was a rust bubble on the rear left side fender, right by the wheel, there is NO PAINT DEMAGE, but the rust bubble is there. It just shows that the car was not prepered well before painting. I would understand if it would start to rust if the paint would be demaged, but it is not, i checked it really really closely few times, couldnt see event a minor paint demage. Very poor quality of painting right there. Can send pictures of that to anyone. Ok I had all this written already, next and the last and the most bad experience with this BMW started a week ago, i was driving to work and when i went on a highway the transmission would not shift to 4th or 5th gear. Tryed to stop, restart the engine, nothing helped. Then decided to reset the computers (disattach the connections from the battery and keep tham for 10 min, then re-attach). Hard to believe, but after this it ran fine... but just for a few days, couple days ago I was trying to pull out from my parking spot, put it into reverse and guess what, it hardly hardly moved back. It would not take any RPMS it would just kind of go very slow backwards and no accelleration would help to speed it up, the RPMS would go up, but not the speed. It kind of skips. Very very very unacceptable to have that much problems with a car which was around 50 000 dollars brand new. The ultimate driving machine is not worth its name, i would rather buy A TATA NANO :) or any other cheap car instead of this misunderstood car. It's just crazy how bad my experience was with this BMW... I have a dodge neon with over 250k Miles !!! I do not have so many problems at all, it has twice that much miles than this super ultimate driving machine with 136k Miles, which is almost unusable right now. Dodge Neon has original engine, original transmission, very little few things which i had to replace on it, I would rather call this little dodge neon an ultimate driving machine than this BMW 540i. By the way both cars are manufactured in 1999, just the difference is that one was around 15 000 dollars and another 50 000... and gues what the three times cheaper car seems to be three times more relieble than the expensive one. I was a big fan of BMW, big big FAN, that's why I had V8 BMW and so on. But now I think that I will never buy any other BMW... Couple more things which are kind of stupid made on this BMW 540i... The battery is in the trunk, and the trunks lock is not mechanical its electrical... so if you dont have any power left in battery there is no way to get into the trunk and replace it :) You have to take the back seats out... and so on... Nice huh ? (german engineering)...

I owned a BMW 116i sports car and the number plate 2005. It just past 3 years and had a mechanical fault with Cam Shaft. I took it to the nearest dealer and they identified that the engine needs to replace the timing chain and re adjust the values etc. They charged me 1,124 for doing that. My question is if BMW is (when you advertise) the most relaible car in the world then why would it breakdown just in three years. And shouldn't it BMW's responsibilty to do the repairs without further charging your valuable customers. I am highly disappointed and pretty nervous about the whole issue here paying so much money and I bought a car which I thought trouble free for few more years and ended up paying more which is not my fault at all and 100% Mechanical fault. This is not quite acceptable and |will never ever recommend BMW to any of I know of.

vehicle unsaatisfactory !! BMW 745Li 2005 problems never end with this vehicle. very disapointed with 90,000 dollars spent on a steal on wheels junk crap car. bmw seems to have mnay unhappy people whom purchased a luxuary expensive car to end up with endless mlfunctions.

My 2001 330CI reverse failed. Totoronbto automatic transmission showed me the worn teeth of the reverse drum made from aluminum. Should be mde from steel or other material. Aluminum is to soft for it's intended application. Now that the transmission is rebuilt have other issues such as, car would not go forward after 4 weeks of rebuild. Forward valve required replacement. It was covered under warranty by the trany shop. But now I feelt a couple of slight bangs as I was driving.

2001 BMW 740il, bought it new, now with 62000 miles, the transmission has failed. 2 days ago it started having problems with reversing. No more BMWs for me.

Today I was contacted by Hank at BMW North America regarding my failed 2002 BMW X5 Transmission. I was given the company line of sorry Mr. Slaughter BMW NA won't be able to provide any assistance in resolving this matter, sometimes our products have problems from time to time. I asked if there was any written documentation that I could receive to confirm this decision by the Regional Marketing Team. I recently found out that that was was not the truth, as I have recently found email's on line, detailing my exact request. This is unacceptable and deceitful.

bmw wants hunderds of dollars to replace defective window regelators in a untold amount of there cars, why no action is taken is concerning at least.

I bought my current 2002, 325I with premium package back in November, 2004 with 44,000 miles on the odometer as a CPO. Since then, I've had it in the shop a few times for minor repairs such as a frozen caliper, and a shock mount. I've never bought the notion of allowing the computer to tell me that I need oil changes every 15,000 miles and I absolutely refuse to buy into the life-time transmission fluid. Since Nov. 2004, I have had regular oil changes at 7,500 miles since it is synthetic, and have had the transmission and differential fluids replaced twice at my local BMW dealer, Foreign Motors West, who happen to be a great dealership to deal with. I've also had the radiator flushed, twice, and I have had the brake fluid replaced with each brake job. I also replaced the spark plugs at 75K miles I am happy to report (or should I be sad?) that I have had absolutely no major component failure with this car as it just turned over the 100K mile mark and it still drives and feels like a new car. I guess I must be one of the lucky ones who happens to believe that spending a little extra for a little extra maintenance will pay for itself, in the long run. My automatic transmission still shifts smoothly and quickly and it works on all gears including reverse. I also owned a 1994, 325 CPO, bought in 1997 with 43K, and by the time I traded it in in 2004 with 138K on the odometer I had only replaced an alternator, a water pump, and a radiator in 9 years and nearly 100K miles of hard driving. Actually, on that one, I changed the oil every 3K as it was not synthetic and I changed the trasmission fluid every 40K, even though I was told there was no need for it, and the result was: no automatic transmission problems. What I am saying is, that if you are buying a BMW and can't afford the extra maintenance, perhaps it is time to look for a cheaper alternative. Will a Honda or Toyota experience oil sludge problems, if not changed frequently? Yes, they will (see corresponding sections on this site),but at least they won't cost as much to repair. Amother thing to keep in mind is that a BMW should only be serviced by a BMW trained technician with specialized tools and computers. If you want a car that can be serviced by the local shop with ordinary tols, then you really should buy a Toyota or Honda. An ounce of prevention is worth a pound of cure.

Well, overall I was very satified with my 2 door 2000, 323 CI, until August 08. On Sunday, August 31, 2008, at approximately 7:22 am, while driving to work on a nice sunny day, I drove over a small pothole on the passenger side of the vehicle. Suddenly, the driver side airbags both top and side door airbags deployed. The sudden impact of the airbags almost made me loose control and run off the road or into another vehicle. Also the impact of the airbags when they deploy burn. But, I do not have any marks or injuries (Luckly). But, after doing research of course after the fact, I came across recalls for this same defect that were released in oct. 2002 for the 4 door 323's vehicles. I will definitely report this issue with NHTSA. Stay posted..

I actually bought a 2004 BMW 3251 in Pennsylvania in May 2008 from a non-BMW dealership. I heard a noise (before, during and after purchased) that from my past vehicle experiences was able to identify as extension belt problem. I reported it to the dealership of purchase. I also took the vehicle into BMW to get a diagnostic which verified my suspicion and advised I also needed a 60,000 mile tune-up. I submitted my request to the dealer (with documents) and after some continued follow-up (I had some original concerns) the dealership of purchase - repaired all reported problems at their cost!!

Had BMW is shop all summer, would not go in reverse. Finally found all the complaints here. New mechanic has stumbled into valve kit hope to fix. BMW dealer immediately said rebuild transmission. $6,200. They probably know about outher successful fixes and should let custoemrs know. This will be my last BMW since the company can't stand behind their problems.

I bought a brand new BMW 2000 328i Sedan every since I have owned it the service engine light has been on. All I could ever get from BMW was how well trained their mechanics are. It is now 2008 and I just keep having prblem BMW does not stand behind the vehicles and I will never own another on and don't recommend BMW to any body.

I am the 3rd owner of my 2000 BMW 323Ci convertible. The thermostat housing and thermostat has been changed several times, the transmission failed at 48,000 miles and it was replaced, the vanos seal has failed and stalled my vehicle, all light bulbs require replacing onces a year, backup and break light wire harness are complete broken and need to be repaired, two front pillar interior covers constantly fall off, CD flakes sometimes, and now the engine is stalled, no sure due to what reason. After this fix, I plan to sell it. Is there a class action law suite against BMW for the faulty transmission or Vanos problem? I've been fixing all the issues myself, but it's a constant headache and it remains in the garage because it's one problem after another after another. Piece of crap BMW.

As has been reported by two others so far, I have the software-induced throttle lag in the 335i. The difference for me was that I drove the car for more than 15,000 miles in the pre-lag state, and LOVED it. I compared the car to others in its class, and made my purchasing decision based largely on the way it drove, and specifically the throttle response. After the software update, I noticed that the car drove differently, and even told my service adviser about it before checking online. When I went online, I discovered that several other people were having the same problem. I have had one BMW tech verify the lag, but he said they cannot do anything about it until the software gets updated, with no ETR. I have only heard of one BMW dealership that will allow a downgrade back to the old version, and that is in Germany, so that is not possible either. The one driver who had the downgrade done said that it fixed the problem. The software update also immediately reduced my fuel efficiency by about 4MPG, which I estimate directly costs me an extra $25-30/mo. But more importantly, I have now spent about 10% of my full lease term driving a car that is quite different than the one I originally had delivered, with no end in sight.

I bought a 2008 BMW 135i because i saw it in a Car & Driver issue and i really like it and they had the quote we have gotton rid of turbo lag all together So i said to myself OMG! no turbo lag i need that car so 2 months later i buy the car and i hear that a new ECU has been put in the car and Guess What? Theres Turbo Lag. I called and went to my local BMW and they say there is nothing wrong with the car, ive been there 2 times now, im getting very upset with the way they promote no turbo lag, then when you buy the car there is turbo lag. They need to solve this soon there is hundreds of people on the car forum complaining about the same issue. We need help to get this solved. Please Help Us!

I recently purchased a brand new 2008 335i coupe. After much researching and BMW's claim that this is the first turbo car with 0% turbo lag I pulled the trigger. The first week was great as BMW really produced a car that had no lag. After the second week the adaptive lights went out in the car. I took it into service and they stated they needed to keep the car overnight to reprogram the electronics. When I got the car back I pulled out of the dealership and almost caused an accident as the throttle response on the car had been changed and I had to put the pedal half way to the floor. After countless calls to BMWNA and trips to the dealership they refuse to take any action as their response is the car is responding as it should. I even had the service rep for NJ come out and have a look and they said the same thing. After researching my issue on the internet I came across a car forum and mostly all of the owners of the 335i are experiencing the same issue I have. So, BMW released a new program upgrade that drastically reduces the performance of the car and increases turbo lag while causing a major delay in throttle response. They still claim 0 turbo lag and that our cars are all fine. This is a complete bait and switch and needs to be resolved.

We just took our 2003 530i in for the 55k mile service. All our maintenance has been done with BMW. After getting the car back we took a vacation where our battery died. It has since been replaced however the service engine light came on and we took it back in. To my complete suprise it was a lock up excessive slip comment from the technician. Further he mentioned it was caused by a turbine shaft seal inside the torque converter. He suggest replacing the torque converter at a cost of 2045.00 and and additional 459.99 for 9 liets of fluid.

Bought a 2003 325i with 50,000 miles on it, looks great runs great, until fuel pump when out. Mileage was approx. 54,000. Relace fuel pump,filter and fuel pump relay. $900.00. Will keep a close eye on my bank account

I bought a BMW 5 series 2007 WBANE71017CM08222 in 7 April 2008.after i took car ,I heard a noise in engine. I called my dealer(nouriani-Tehran-Iran).they came and took my car for repair.After two weeks they toold me:we have exchanged one piece from engine .(I dont know which piece?). I took the car.after one month the cooler was not working.I surprised.I have only drived about 3300 km carefully.I dident expect BMW had such a problem.Now i think they are lying to me.They(Nouriani company)tell me its your fault!I had no accident or any other problem. I think BMW Group should know about this problems of costumers in Iran.BMW is under question.I dont want this car .I dont want BMW.

I have a '99 BMW 323i. my car recently reached 100,000 miles and have started experiancing transmission problems. the car will shift to reverse but with no effect. i have spoke with other bmw owners and have found this is a recurring problem and cost 5000 dollars to fix. im in the united states marine corps and cant afford to fix a problem like this. i dploy and am worried that trasmission failure while im gone will be dangerous for my wife. i feel like BMW should pay for the transmission repair because its thier bad choice for choosing faulty engines. they vehicle is extremly unsafe and should be recalled

I own a 2002 325i. Hendrick has always serviced the vehicle. June 22, 2008 my car service engine light engaged. Called and took car in for service. They called stating the Engine had sludged up and it would have to be replaced. Original quote $9800.00. After negotiation and much communication, they accepted responsibility that they should have noticed sludge buildup on previous oil changes and certainly when it was in just 5000 miles prior for oil change. New Engine was installed. Being scared of the oil issue, I contacted BMW Service to have an oil change, new wiper blades and a right side Drip molding replaced. They phoned to inform me the Engine Drive Belt is dry cracked and needs to be replaced. Having just had the new Engine installed, I questioned how that was possible.. 3000 miles and the belts are with visible wear. I asked for further explanation. I told them I would contact my husband and he may contact them for further discussion. Slick way around the warranty if you ask me. They told me that they have informed me of the need for the Drive Belt and if I decline and something happens, that would void my warranty on the new Engine. That is WRONG! There is no way the belts became bad in 3000 miles. They said they had a budget to stay within and they didn't replace the belts as a cost savings. Funny... now they want to charge me Labor and Material to do it.. and they could have done it while it was on the engine stand or chain fall. What happened to Customer Service? It is now How much money can I get out of my customer

I purchase a CERTIFIED PREOWNED 530i BMW on March 7, 2008. Afer the purchase of the car we had to relocate due to the military to Columbia, SC. When I purchased this car it had 15199 miles on it, took it to the BMW dealer here in SC on 7-8-2008 with due to noise from the brakes. At this time the car had 22007 miles on it. Well come to find out not only the brakes had to be replaced on both the front and rear of the car. But the car needed an alignement, and two new rear tires because the metal was showing in both of the tires. The metal should not be showing in these tires after driving for 6808 miles. There is not telling how long the metal was showing prior to my taking it in. I have call the sales person that sold me this car Ida Renteria since I was unable to reach her by phone, I emailed her about the repairs and how dissappointed I was. She emailed me back and said let her know what they can do to help. So I emailed her back and told her I wanted them to refund me my money because they know just as well as I do that these tires was not any good on this car when they sold it to me. Still yet haven't heard anything back from her. So I proceeded ahead by contacting the financial manager Mauricio Quevedo who did my paperwork on the car when I purchased it. He said he would check with the person who performed the inspection and get back with me but still yet I haven't heard anything back from him. After another attempt to try and contact Mauricio and failed to contact him, I contacted Albert Flores( he is the manager/foreman over service if I am not mistaken) who told me to send in copy of invoice showing the repairs that was done to the car. He asked me what did I want them to do, I told him I wanted them to refund me my money that I paid out on this car bcause all of this should have been taken care of prior to my purchaseing this car. And that I just got this car from them and the metal should not have been showing in these tires already. I sent in a copy of the invoices on July 17, 2008. Did not hear anything from him the following day so I phoned him on July 21, 2008 to find out the status. Albert told me he submitted everything to his higher up and was waiting on a response but did not know if anything would be done about my repair(s) that I had already paid for. But he would call me as soon as he hears something. Well I waited until July 30, 2008 still yet haven't recieved a call so therefore I phone Albert and left him a message in reference to my tires and that if I didn't hear anything from him by COB I was not going to continue to wait on them before I proceeded with my next steps in the this matter. Which is to file a complaint. This car passed inspection but how when on my 4th month after purchaseing it I had to replace tires and pay for an Alignment which cost me 1065.15. These items should have been taken care of before this car should have passed inspection in order to make this car a Certified vehicle. The brakes was still covered under warranty so therefore I didn't have to pay for it. I just want to be refunded for these tires that should have been replace on this car. I tried to resolve this issue with BMW of EL PASO but no one wants to take the time to return my calls and let me know whats going on. I am very dissappointed and dissatisfied with BMW OF EL PASO.

I purchased my 2003 325Xi new and took immaculate care of it. The reverse gear on my automatic trasnmission just stopped working without warning at 51,000 miles. It was like being in neutral. All forward gears worked fine. Transmission was repaired at a local transmission shop for $3500.

Poor workmanhsip and damage done upon the removal and installation of window tint on 2002 BMW 330si.The specified items are as follows: Vehicle back window scratched with razor blade when measuring tint, use of a metallic type or similiar base tint that interfers with radio reception ( wrong tint used for this type of vehicle) and/ or antenna cut (antenna part of back window, can not determine until tint taken off), dirt pits between film and glass (windows not cleaned properly prior to tint installation), tint placement on back window inferior, unfinished edges, tint not adhering to glass properly.

I have been a satisfied BMW owner since 2004. Unfortunately due to unexplainable and unjustifiably horrendous service by BMW of Arlington service I had to change my opinion 100% this year. I am writing this letter hoping that somebody still cares about customers and their opinions at BMW at to give the corporation a chance to correct the wrongs that they have caused to a customer. Let me explain how I have been mistreated by BMW service, customer service in every step in the way.

Our company Triple J Smash Repairs requested a body repair manual, measurements and a statement confirming there are no restrictions against us doing the repair on an M3 Roadster from Andrew T. We needed this information so we could correctly repair the vehicle within BMW guidelines. The initial request was made via phone direct to Andrew T. (Service development manager) to which he refused to co-operate and did not want to take further part in the phone conversation. He advised that all request must be made in writing and provided his direct email address. Immediately I followed his instructions and emailed him what I required on the 06/05/08. Upon receiving no answer my assistant then sent a follow up email on the 25/06/08 to which I still have not received a response.

The problem is in the bearings on the shafts. The bearing shreds then the bits get jammed into the gears which causes them to break apart. BMW knows the problem, knew of it when they put the Midlands boxes in the car but figured they would last past the warranty long enough to sell the cars and it worked. we all got suckered into them.

I paid off my loan on a 2004 BMW (bought new in 05) motorcycle in March 08. They sent me a lien release, but no title. I asked for them to get the title - they screwed up and I dont need to waste my time. A brief summary; There have been claims from them that they did not get it 3 years ago, found it after I asked them to get one (early April), supposedly sent it(I never got it),

2007 328i coupe in severe frontal collision, doing over 15,000 in damage (only 7,000 miles on the car), all airbags failed to deploy

I bought my 2004 525i Certified Pre Owned BMW in Nov. 2007 with 47,000 miles on it. I ended up spending the extra $1900 for the extended warranty. Thank God I purchased the extended warranty, because the car has been nothing but problems. The day the car was purchased I noticed minor dings and dents. The dealership assured me that the car would look brand new after it went through the body shop. I I went home with the car that same day and returned a week later to drop the car off so they could repair the body and detail the filth on the inside. They gave me a (cheap) enterprise rental car for a week and a half until they finally finished. I excitedly returned to pick up my car after service hours and realized it wasn't detailed and the inside was filthy. I had to return the car a week later because they said they simply forgot. Many of the scuffs and dings were never removed as promised as well as a lingering odor that remains until this day. Since November I have returned it more than 10 times 5 of which were for the new brakes they supposedly put on at the time of purchase. Every time I brought it back for the brakes it was a different story. First it was the new metallic brake pads that BMW now uses, which I can understand. I went home thinking it would go away but after 2 weeks of the squealing getting worse, I took it back. The service adviser Nick was extremely patient and confident that he would fix the problem as well as a new problem with the window motor. I returned the next day in my cheap rental car to find everything fixed and working great. But things couldn't be that easy... I was then told my tires are chopping (giving the car a high pitch hum when driving over 40mph). I needed new tires on this certified pre-owned ultimate driving machine. How can I prove that the tires were like this when I purchased the car. after a month and a half i heard the squealing come back. I scheduled an appointment 2 weeks in advance so I could get a BMW loaner. When I arrived they made me do a test drive with the service tech. He told me it was the new metallic brakes. I told him that the last tech had to shave the sensor down and that fixed the problem. I was ignored. I went home and dealt with the problem for 2 more weeks because I can't keep taking days off from work. I scheduled another appointment this time only a week and a half in advance. This time they said the brakes were so worn down that the brakes were cutting into the rotors so they replaced both. 1 month later I noticed a crack on the passenger side of the windshield about half a centimeter wide where the black rain sensors are. I Called immediately and couldn't get an appointment for 2 weeks. I consulted with an auto glass person the same day. He explained it as being a pressure crack and that I couldn't have caused it. After a week passed the small pressure crack spread across my windshield. I immediately took it to De Simone BMW to see If I could get it approved through my warranty. I was thrown every possible dull excuse from somebody might have punched the windshield to We'll there are minor chips all over your windshield from pebbles. Meanwhile the Service director comes out and runs his pen in the crack and agrees that a pebble couldn't have cause this because the crack is flawless. Then they whipped out the 12 month warranty from 2004, stating that the windshield is only covered during this period of time and BMW probably wouldn't warranty it anyway if it were within' the first year. If this is what BMW classifies a Certified Pre-Owned BMW car then I will never buy another car from them again.

I purchased an extended service and warranty package for my BMW 6-2-08 when I was under 50,000miles and Bill never called to tell me that the warranty potion never went through. I find out 7-7-08 when I have car problems and am sitting in BMW Morovia service dept that i dont have a warranty. I paid 4,870.00 in June and never recieved my warranty.

In May 2008 I purchased a 1996 328i drove the car four maybe five days and.. yes, you guessed it. It has been an ABSOLUTE NIGHTMARE getting this car fixed. They are so arrogant as they hand you an estimate for $6000, yeah I'm ******. The Ultimate Driving Machine give me a break, it should be called The Ultimate Overpriced Piece Of CRAP. Well, they got me once but they will not get me twice (and yes I am telling everyone). My wife and I have owned three Acuras and loved everyone of them, I would put anyone of these Acuras up against a bmw in cost of ownership and reliabilty (all three of these cars cost me less to own in the time I owned them then the bmw did in less than one month. I will be selling this car as soon as it is fixed even though I will lose money on the deal, I will not pay for another over priced transmission or deal with the grief. As for Bmw, carma has a way of catching up to you

Just like everybody on this site I have the same situation about my BMW 2001 740I just suddenly won't go on reverse....I paid big bucks for this nice car but it did not perform the way it was promised the ultimate driving machine so now i have to pay $7,000.00 to get it fixed. with all this similar complaint there should be some kind of resolution from BMW people. Please include me in your class action demand. thanks.

BMW did not warn me or any customers that a liquid spill in trunk could cause the car to shut down or burn wires, which I feel could cause a serious accident or death. On 7-5 my vehicle had a low tire warning light go on. My husband checked the tire pressure and it was fine. I called the dealer and they told me to take the car in as it might have a nail in the tire or they might just need to re set something. I took the car in, and they had someone look at it. I was told to bring the car back on Monday as it was not a nail and they could not get the light to go off. On the way home, another light which read Tranmission.... went on.On Monday, July 7th my husband took the car in for servicing. I received a call from Aaron in the service department later that morning. He asked me if I had spilled anything in the trunk. I told him yes I noticed after getting home on Friday (7-4) a water bottle spilled. He informed me at that time that due to the water spillage, the repair would not be covered under warranty. He said they water tested the car to see if the vent flaps were staying open and also tested the back trunk seal, and the trunk was not leaking. He said the ULF (not sure of initials) and RDC wires were burnt 3 to 4?. He said that there is a chance when you put water bottles in your trunk and they are not sealed tightly the heat can cause them to expand, and open up and spill. He said he even warned his wife of this. I responded that no one ever warned me that the wires are down there and not to carry liquid in the trunk. I asked him if I could drive the car and he said no as there is a possibility of the car shutting down. As of now (7-9), my insurance is in the process of handling the situation as I filed a claim in order to get the vehicle repaired. Even so, I do not feel that getting it repaired will solve the problem. I cannot use the trunk for everyday grocery shopping for fear that something will leak? and cause the wires to burn? again, thereby creating the chance of a possible fire hazard. Even if there is not a fire due to the burnt wires, there is the possibility of the car shutting down?, creating an accident which could cause injury to myself or another party. I feel that the general public should be warned (I have notified family and friends) that the BMW trunk cannot handle transporting liquid stored in containers. Every person who owns a BMW more than likely carries water, coolers, milk, juices, etc., in their trunk. I feel that the wires should have been protected from potential water damage due to their location and possible damage by liquid. These wires are somewhere under the spare tire in the trunk area, which is, in my opinion, a flaw in the design. I know of no other person. who has ever had this situation with any liquid spill in a trunk. Nowhere in the trunk or manual does it state not to carry liquid because of a potential shut down or burn to wires. THANKS YOU AND HOPEFULLY SOMEONE CAN HELP ME RESOLVE THIS - I NO LONGER FEEL SAFE IN THIS CAR, OR I AM FORCED TO CARRY LIQUID ITEMS INSIDE THE PASSENGER AREA, WHICH LIMITS THE CAPACITY AND REASON FOR HAVING A 52,000 CAR.

6-7-05 purchased 2000 323i bmw 43k miles a few months later i notice rusting on the passengerside rocker paunch and door notified the dealer they sent vehicle out to correct the rusting problem I thought, now the vehicle is rusting again or the the paint is wearing off and revealing the rust that was already there, months later vehicle would not start, jumped and took into the dealer, the battery terminal corroded, had to replaced 2 window regulators add freon purchase 2 tires and now my check engine light is on took into mechanic the codes indicate that there is something going on with either the fuel pump or fuel sensor the power window button or the hazard button isn't working, losing power, car isn't shifting properly notified the dealer of all the above problems the person in charge informed me I don't have a leg to stand on to legally go after them ,he said the car was bought as is my papers doesn't have this box checked also they charged me 60.00 over the selling price on the window sticker while my vehicle was at shop, rec'd 2 parking violations which they only paid for one I'm hoping I have a legal stand. I'm afraid to travel anywhere. I was inform by the body shop if the $1600.00 job isn't performed my car payments will outlast my vehicle. HELP!

I financed a 2002 BMW 330i from Brecht BMW in 2005. Three weeks ago, I started my car (that had only 68k miles on it), and it started smoking from the tailpipe. I took it to the closest dealership(BMW of Encinitas), and without even performing diagnostics on it, I was told I had blown my head gasket and that it was time to get a new car. How can a car, barely 5 years old with under 70k miles, blow a head gasket if it is well maintained? And, I question whether or not I really had a blown head gasket. I called the dealer and asked for a fax of the diagnostic reports, and they said they faxed it twice, yet I never received the report. A BMW mechanic that I have known for years, said that there was no way I blew the head gasket if the car never overheated. It never overheated, I never had smoke coming from the hood, or any temperature lights on. It felt more like a hole in the exhaust or something like that to me. So, after being stranded at the dealership for hours, they convinced me that getting a new car would be the best idea since the repairs would be close to $8000. So, I got another car, and they gave me only 4k for a BMW with less than 70k miles, and about five years old. Isn't there something called goodwill that they should have offered me, knowing that cars just do not crack headgaskets at 68k miles for no reason?!!!!! Yes, I was dumb to get another car from them, but I was caught in a bind and was pressured to make a move since I drive 99% of teh time for my job. And, BMW corporate did nothing for me except have some kid call me to apologize for the situation. I am infuriated!

I write to you concerning a serious warranty issue with my BMW Motorcycle - 2006 K1200LT. I am getting the runaround and basically nowhere from BMW customer service of North America, and with 441 Cycle Shop, Inc. Peters Road, Plantation, Florida 33317, whereby both are pointing the fingers at each other, at the previous owner, and at myself, with regard to my warranty problems. I recently purchased this motorcycle from the original owner. During his ownership he had the right mirror housing replaced and the radio partition flap replaced by 441 Cycle Shop. Both parts still do not fit properly (verified by two local dealers, Browns BMW in Pomona and Malcolm Smith BMW of Riverside) and also have been replaced by parts of the wrong paint color.

I bought a 2000 323I about two years ago, I have replaced the rear window regulator, the expansion water tank, the radiator, the water pump, and now the latest problem is that the right blinker just keeps on blinking. I took it to the dealer and it's going to cost me another 300 dollars to fix this. This is ridiculous, i have pontiac fiero with 250K miles and neve had this types of problems...Never again BMW..

MY BMW E36 3 SERIES got damaged while in motion and my mechanic said it was as a result of oil pump failure. I changed the top and the oil pump but the oil cannot get to the top. who can help me solve this problem i have spend alot of month buy oil pumps

i have replace 8 windows regulator on my 2001 325i. and now the ac fan is not working, I have to get a blower motor, and the gas cap need to replace due to the senser problem, check engine lights up. signal light head light bulb need replace 2 times every year maybe more. windshield wiper you can only get it from bmw part store, or order online. my 97 toyota never has those problems. I hate my bmw.

BMW Owner's BEWARE! I drive a 2004 BMW 330CIcM and LOVE my car.... until this past Monday night. I was leaving work at 3:30 (on a hot afternoon)... unlocked my trunk and put in my laptop... unlocked the driver's door... got in... closed the door... put my key in the ignition turned the key to start my car the doors locked. NOTHING HAPPENED! I pushed the clutch all the way to the floor (althoughcome on!!! - I know how to start my car!) tried in neutral tried in 1st gear STILL NOTHING. So now I'm getting really hot so I go to open my door so I can get out. ABSOLUTELY NOTHING! My key-fob won't unlock my doors my unlock button won't unlock my doors! I can't roll down my windows - now I'm really HOT and starting to panic. I crawled to the back seat thinking I can pull down the back seats and use the emergency release in my trunk to get out! That wasn't happening either! I called my BMW dealer thinking, certainly there's an over-ride on the locks that they know about. I spoke to someone in service who stepped me thru everything I had already done. He told me he had no clue and instructed me to call Roadside Assistance. They told me to call 911!!! I immediately called my husband (who is 28 miles away!) and told him I was in trouble asking him to hurry up and get to me with his key to my car (I'm thinking my key-fob went dead). I then called 911. As I was explaining to the man on the other end of the phone my situation and where I was my phone went dead!!!!! Okay I'm still trying to remain calm and in control. I calmly got my charger out of the glove box and plugged it in! NOTHING! Now I'm starting to panic. The police arrived in about 5 minutes (by now I'm in the car at least 20 minutes). He tried to use the jimmy to unlock my car. Each time he'd get the lock up the car would automatically lock itself again (sound like a Stephen King film!!!?). Now he's on the phone calling the fire department. Using a crowbar they had me pass them my valet key thinking they could unlock the door from the outside - WRONG! The fire department gets the lock up far enough so I can possibly try to pull it up. First off, at this point I am so hot and sweaty I can't grab anything! Using a napkin I grab a hold of the lock and pull with all my might - WOULD NOT BUDGE! Now the police and firemen are on the cell phone calling my husband to see how close he is - - of course it's now close to 4:15 and he's stuck in traffic! At this point I am beyond hot and starting to have trouble breathing! They called my husband again to let him know I'm getting distressed (that's putting it mildly!) and they might have to break a window while they continue to look through books they have trying to figure out how to get me out. My husband tells them to do whatever is necessary - just get me out. Before breaking the window they had me pop the hood. One of the guys pulled a cable from the positive side of my battery which did a quick reset and immediately one of the policemen yanked open my door right before it relocked itself! Once my husband got to me we found out that not even his key worked!!! My husband and I had the car towed in the next day to the dealer only to find out that my battery failed which put my car into some sort of valet mode - thinking someone was trying to steal it so there was no access to the car whatsoever. I asked the dealer shouldn't I get a warning indication that my battery is low - they're response was not necessarily - especially if a cell goes bad!!! I have done some research on the web and found others have experienced the same problem. This feature of BMW's is not even close to a safety feature! God forbid my car was on fire or I was sinking in water! I've watched all the What To Do In The Case Of shows and thought I knew how to get out of my car only to find I can't! BMW needs to own up to this problem and FIX IT before it causes someone's death unnecessarily! In the meantime I am going to order a Life Hammer so it's in my car. You can find them on-line.

When we purchased our preowned 2004 325i,it was still under the original factory warranty, and, were told that the previous owner had also put an extended warranty on the car that would cover everything except tires.When our car needed brake pads, we made an appointment to have them installed. When we went to pick up the car, we were shocked to recieve a bill. Because we were both told at the time we purchased the BMW that the extended warranty would cover all except tires. Had we known at the time we purchased the car that we did not have warranty plan that would cover repairs, we would have gladly purchased the correct one ourselves. We tried to talk with both the salesman and the service manager, Dewayne, but got nowhere. During a one year period, our family purchased 3 vehicles from Hixon's. Another BMW 325i and a Ford F150. Today, my mother took her BMW into have the oil changed. At the time she purchased her BMW, we were also told she had the warrany that would cover repairs. Today, she took her BMW into Hixson's for an oil change and was told she needed to buy the warranty that would cover repairs, because she would need brake pads soon and that without the extended warrantly, it would cost her $900,.00. She called us and said, the same thing has happened to me. What should I do? I'm sure that this will also probably get us no where but I can assure you that we had owned Mercedes,Cadillacs,and Toyotas in the past and we have NEVER been missinformed about warranties. Obviously those companies want return customers. We have sent many customers to Hixson's but if this is the way they do business and represent BMW, we will never do business there again, nor send other friends and family to them.

I purchased a BMW in the certified used BMW dept. I had multiple problems with this vehicle. The vehicle broke down a total of 13 times in one year and had to be towed. Five of those 13 times if was due to the same gas problem. For some reason the vehicle would register it had a half a tank but would suddenly run out of gas. This would leave me stranded in dangerous situations. Finally, one of their mechanics admitted he had broken the fuel pump and sent all the pieces up into my fuel line thus clogging the system. I found this out after Mortiz and BMW of North Texas both assured me they had already checked the fuel lines. The last time the vehicle broke down I was almost hit by a semi. The vehicle also had a fault battery, brak issues, smoking cigarette lighter, etc etc. I was so disgusted and felt so bad selling this rotten vehicle to someone else I ruined my credit and allowed it to go back. I have had an attorney talking to Mortiz/BMW but we have not filed suit yet. I do plan on contacting another attorney to actually file a suit. This is wrong and BMW should not promote these vehicles!!

My BMW transmission has failed to reverse after have only 168,000km(104,000 miles). Dealership cost to rebuid transmission is apporx $5,000Canadian plus rental car.Time line is two weeks. Received information that all Ontario BMW dealerships sends their transmisions out for repair to a well know transmision specialist in the city of Toronto. They are now repairing my transmission for less than half the price of the dealership and will be completed in only 3 days. I have not tried to claim warranty as my vehicle is 2001 but the amount of complaints read online about this issue is rather high. BMW should have a recal for defective parts prown to break prematurely. Unacceptable after 168,000km.

I purchased a 2000 323i in the fall of 2000. At 25,000 miles, and just over 5 years, I had to have the brakes repaired. Warranty had just expired. In January,2007, I had to have the window regulator replaced. I just read that this is also a recurring problem on this model. And, here's the BIG problem. My car now has 33,350 miles and suddenly the transmission blew the reverse gear. Like so many other people are claiming. The BMW dealer denies there is a problem with this model, even though there are many consumer complaints to the contrary. Neither the dealership in Seattle or North American office has been of any help. Essentially, because the warranty has expired, it is just too bad. So what is one to do, put in another transmission that is likely to do the same thing? 33,350 miles on a luxury car and no support from BMW.

I am suprised at how so many people complain about all the bad things about BMWs and about the dealership yet no one seems to take any action. I know that some European cars like Fiat and Renault are not sold here anymore because of how bad the products were why can't we do the same to BMW?

I own three (3) BMW's I have owned five (5) altogether. I have a 2000 BMW 740i with the M package. In August of 2007 I purchased a new battery for the car, you can only use a BMW battery because they are the only kind that fit in the battery compartment. I payed over $200 for the new battery, eight (8) months later the battery is dead, so I get it jumped, take it to Roseville BMW and they charge it up. I bring it home after spending over $2000 for the 100,000 mile maintenance. The battery went dead again, I called BMW Roseville and was told the reason it went dead was because I didn't drive the car enough and that I would need to put it on a trickle charger at night to keep it powered up, I thought that was a load of hogwash so I called BMW North America and the cheerful young man on the other end told me yes they were right I didn't drive it enough and would need a trickle charger, this made me laugh, I was not just born yesterday, so I took the battery down to my local Firestone dealer to have it charged,( the battery didn't have to be charged by BMW only), they put it on their charger for 18 hours and it still registered dead, they say it is a bad battery and won't hold a charge.I am trying to get BMW to cover their faulty battery and replace it but so far no luck. I have been a loyal BMW owner for many years now but I am considering going elswhere for my next car, Audi's are looking pretty good right now.

The door system on the passenger door has failed completely. There is no way to open the door. There isn't a manual key hole to unlock the door and none of the provided systems work. This is a safety issue. And there needs to be a national recall and investigation. BMW denies any known problems, however, there are internet postings relating to doors being jammed, etc..

i have a 2004 bmw x3 i leased new and have had considerable although non-harmful problems with the car since i've had it. six months into the lease i started having trouble with the sun roof and today 5-14-08 picked it up from the shop after 9 different attempts to fix it. Other problems have been broken cup holders to battery trouble. I expressed how unhappy i am to the service manager and was told legally theres nothing i can do and deal with it. although it may be an pain for me to bring it in to the shop i have no legal grounds to do anything and bmw has no obligation to do anything other than to try and fix whatever problems i may have.

I own a 2000 BMW 323i (bought new in July of 1999) and since the 3rd week of owning the car, have been living with the stupid red airbag light on. This gorgeous driving machine has been to the dealer at least 6-7 times to remedy the problem, and it seems like they have fixed it, the next day, light's back on. PLUS, the best part: in 2004, I was driving the car on a warm sunny day, went over a pothole (oops) and the ENTIRE side impact airbag system on the passenger side deployed, smoke, debris flying n' all! Lucky me. Then of course, the car wouldn't accelerate, so I had to slow down and pull over. I called the dealer, (you're gonna love this:) who had just the Friday prior serviced the car for a 'voluntary airbag blah blah blah recall'... Needless to say, with some strong words I had the car towed to them, got a BMW loaner (the ONLY loaner ever given to me by BMW for having my car serviced by them) and my 323 was out of service for an ENTIRE WEEK! woo hoo! Let's NOT even get into the 1.5 inch thick binder full of service documents for other faulty problems.... I called BMW of North America the following day and they were the most apathetic bunch of a-holes I have ever had the pleasure of dealing with. For financial reasons I still own the car and am anticipating the next disaster... to whom it may concern, if you are considering a luxury brand, PLEASE consider a Japanese bran.. the one with the L in the oval; you won't be disappointed! trust me!

I leased a 2007 530I BMW from savage BMW on 12/31/06. My car was totaled on 2/22/07 by a man who ran a red light. My insurance company paid BMW Financial the agreed upon pay-off for the car. I received a bill from BMW stating I owe them $1085.00 still. A $500 deductible some administrative fees and $559.00 for that months lease payment. When I had called BMW Financial I was received by extremely rude customer service. I explained to them that my insurance company waived my deductible because the accident was not my fault, they stated that was not their problem. I also explained to them that they already agreed to a pay-off amount to my car and did not understand how they could ask me for an additional lease payment after they agreed to a pay off amount, the answer I received was Because we can. What they explained to me was that they received the payoff check on the 21st from my insurance but needed to receive it by the 20th in order for me to not have to make that months lease payment. ONE DAY!!! I will NEVER purchase/Lease another BMW again. The customer service was beyond horrible. They were so extremely rude to me that I am still in shock that a company like BMW can treat customers this way and still have customers. The sad thing is... it was not just one person it was many, even management.

On August 9, 2007 lost my fulltime job also work as a realtor . A few months later I strated making my car payment late ; I had closing in Novemeber so i made a payment used part of rent check to pay in Jan , Feb , March -no payment I had to leave the country due to the death of my Grandfather on April 9th 2008 I made a paymeent indicated the situation to the rep .

bought my car 2000 BMW 323i, was enjoying it very much. i have to agree driving the car is a different experience i never had w/ any other car. but i had nothing but problems w/ it. first the window regulator went out, i could not roll the window up, i replaced it. another day all of a sudden the car stopped in the middle of the road, cam shaft sensor went out, i fixed it at the dealership, ofcourse at a high cost. then one radiator extension tank starts to leak, i never had any accident, dont know what happened, had to replace that too. by now i was kinds frustrated. never expected BMW to give me that much of trouble. final blow...it would not pull reverse, that damn transmission cost me $3500 to get that fixed, dealer asked for $5500. do hell w/ it...i sold it after getting it fixed. never again BMW.

I purchased a 2004 325i new in June 2004. I have had nothing but problems with it. At 50,000 miles, this car began to fall apart. The A/C did not work and had to be recharged with freon each summer. The amplifier broke and needed to be replaced. Various transmission components failed, requiring a $2000+ repair each time. I have been stranded in places like Newark Airport's terminal highways, the George Washington Bridge, the side of I-80. The radio no longer works. Now a gear positioning sensor is needed. This sensor cannot be replaced without removing the entire transmission. Since reaching 50,000 miles, I have been afraid to drive this car more than 50 miles away from home. What an expensive, overrated piece of junk this car is. I gave up on repairs and leased a Pontiac G6 to last me until I'm done paying for the BMW. Tires were junk. They needed to be replaced every 15,000 miles. I do not recommend this car to anybody. I have learned my lesson the hard way, and I am sharing my story with anybody who is in the market for a new car.

The descriptions of the problems others have had with their BMW 3-Series sound all too familiar. My car was not 'certified' when purchased, but I have had more problems with my 2000 323i than with my 11 year old Nissan. It's extremely frustrating, because it's almost as if certain things in the 3 series are so poorly designed that they break unusually quickly.

Imagin BMW touting there big warranty and server plans. Well for those of you who dive less then 15000 miles a year for get it. It's not a four year warranty on service. They won't work on your car until after 365 days. 364 is to soon. Meaning you get three oil changes on your plan. Now for me the dealship had no problem charging me 1100.00 for a 6/100,000 warranty. But did not mention I would only get one oil change because you can only schedul your service after each year.

on april 28 2008 around 6pm i was driving from raleigh to durham in north carolina on miami blv hway 70 @ 45mph when the airbag from the drive side blo up and heat my left arm i fell like my arm was in fire,the front left the roof airbag the back left airbag go off,i stop the car go off, i call 911 the do the report.the next day i call my insurance they tell me they have to hear from bmw what cause it before the get me a rental car,finally i have to rent a car my self .i sent the car to the closed bmw dealer who telling me the next day they can fixed it at $7000 what is not right

i took my bmw to the dealer to check out a noise that i kept hearing for months when i use my sunroof. i also c/o my sunroof leaking when ever i go thru the car wash. they told me that it was not under warranty anymore, however, they took the car back to the work shop, to tell me what the problem was. when i got my care back the inside retracting roof had fallen apart and was lodged in the roof of the car. they handed me back my keys and said that they are not responsible for that problem. i took my car to be checked, intact, its only 5 mnths since i bought this 2004 suv. now i have a broken sunroof and customer service dept for bmw said that the only solution is for me to pay the labor which is about $800. and they will pay for the part which might be as much as $1,500. do i have rights to take then to small claims court?(the dealer)

Brought my car to dealership to have repairs made, Paid $2500 to have fixed, drove it home, same problem was happening. When I brought it back to dealer they wanted another $2500.

Bought the vehicle used. Since purchase have had back power windows fail,power steering unit fail.expansion tank fail,idler pulleys shatter,water pump pulley shatter, roof leak,air conditioner blows hot and cold at same time. I have had vehicle fail to go into reverse 2 times, and one coil pack has failed.I have had this car 2 years.

I bought a certified 2004 325XI 12/15/07. Within 2 weeks 2 different front headlights went out and had to be replaced. Within a week of purchase I put brand new snow tires with rims on this car. The tire dealer told me the car was out of alignment even though the dealer had assured me it had been totally gone over and everything repaired before I bought it.

My daughter bought a 2000 323i BMW. The dealer she bought it from repaired the transsmission, because reverse went out of it. When we bought the car, the motor must have gotten hot about 5,000 miles later. Apparently there was a bulliten that went out in 2006, stating that BMW cars that overheat, head bolt threads come out of the block and a new motor is necessary.

My 2002 5 series BMW heated front drivers seat appears to have shorted and burned through the leatherette, my wool coat and a blazer that I was wearing at the time. I contacted BMW Canada with the information. They took the mileage reading (approx 104000kms)and then suggested that I take the car to a BMW dealer for inspection. The dealer told me that heated car seats often burn through and gave me a quote for a new seat pad. He would not make a report of the damage unless I booked the car in for an inspection and paid for the inspection. I then wrote to BMW Canada detailing my concern. About a month later I emailed BMW Germany and they asked for a copy of the letter. A few weeks later I got a call from the BMW dealer where I had taken the car. I am not a customer of theirs as I use an independent to service the car. They basically indicated that they were not interested. (This is reasonable as the issue is with BMW Canada) Another week or so passed and BMW Canada got back to me to ask again about mileage. I provided this to them and then thy told me that the car is out of warranty and that the burnt seat is my problem. I have asked them to put this in writing. Subsequent to the burn appearing in the seat I have asked a number of car dealers if they have ever experienced this. Not one (apart from the BMW service person) have ever heard of it happening. My concern is the neglect by BMW of what I do not think is an expected fault in the heated seat. I would have thought that they would want to investigate the cause to rectify any underlying fault in design to prevent this happening again. The lack of concern from BMW and the lack of interest in investigating a potentially dangerous fault is staggering.

Why does BMW not recall regarding the window regulator problem. There are so many people who has this problem. I wish I can do something.

I purchased a Certified Pre Owned 2004 BMW in April of 2007. When I purchased the car I was super excited because BMW always sells the fact they pride themselves on service. I also opted for the extended warranty. Since my purchase of the car it's been in the shop for Keys not working, A/C spitting water out when running, alarm activating unexpectidly, tire sensor activating since date of purchase even with new tires, side rocker pannels falling off, sunroof rattle, SRS restraint system malfunction, blue tooth not operating, oil warning sensor going off. and these are just the begining of my probelms. I first had the vehicle serviced at BMW in Bakersfield, of course the service department was unable to duplicate any problems with the vehicle and returned it to me promptly and said bring it back when it's having a problem, which turned out to be the following day. Only to find out I would be without a vehicle for 3 days and NO LOANER because I had to make a reservation 3 weeks in advance for a loaner vehicle. Then I took the vehicle to Savage BMW in Ontario expecting better service. on the first visit I waited 3 after my scheduled appointment time to get my car in for service and when they were taking it in I was told they would not get to the car that day and I would be without a vehicle for 3-4 days. It was not until I started getting upset on the sales room floor that the found a loaner car for me to take while they worked on my car. 3 days later they called and my car was finally being looked at. Upon receiving my car back they damaged the side plastic pannels around the window which took 3 weeks for them to get replaced. now that my vehicle finally went over the original 50,000 miles my extended warranty is supposed to kick in only to find out no one told me the extended warranty does not cover the vehicle like promised and I have to pay $50 deductible per item I'm having a problem with. Now all the items I am having problems with have still not been resolved. I called the dealership where I purchased the car and their exact words what do you want me to do? is all they say. I love the style of the car and how it handles but I will never buy BMW and I will tell everyone I know not to buy BMW due to the lack of service and disreguard for customer satisfaction.

I am a US diplomat assigned to Spain. In 2005 I purchased a 2006 BMW 325i by ordering directly through BMW headquarters' Diplomatic Sales Division. The car was delivered from Bavaria to the local BMW dealership in Madrid, BMW Herranz. I took ownership in October 2005. In February 2008 I began to get a sensor light on the dashboard that indicated a problem with the steering wheel. Meanwhile, the car wouldn't start. I had to remove the fob, wait, and start again. I often repeated this procedure numerous times before the car would start. I took it into the Herranz dealership and had them look at it. Since it was time for a general tune up and oil change, I told them to do that too. I expected the steering column error to be fixed gratis. Boy was I in for a surprise. I was told the problem was a sensor that needed to be replaced and the software needed a reset. The total cost to me was about 850 euros or almost $1500. I argued that I bought the car through Diplomatic Sales with US specifications and that the US has a four-year warranty. But I was told rudely that in Spain the warranty expires in two years. In fact, that holds true throught the EU.

I bought a new BMW hard top convertible last May (2007). The car mat on the drivers seat came loose causing it to get caught on the accelerator pedal causing me an accident. BMW Australia have said that they have not had any other complaints. I want to put the word out there to other BMW owners and ask am I the only one? Toyota had this problem with their mats and recalled them.

2006 325i, rear pinior seal went at 34000 miles. My 1995 camery with 212000 has eld up better then this piece of junk.

within the first week of owning my 2007 brand new BMW m6 my clutch went out completely, it happened when shifting from first gear to second gear, the clutch got stuck in side and when it came back out it was super lose, i took it to niello on Fulton ave in Sacramento ca, a disrespectful person by the name hanz kept trying to get me to sign a work order for a new clutch in the amount of $2000, this car had under 1000mi on it at the time BTW, so asked to speak to the manager who is joe Detrick, he said its probubly my fault why the clutch went out but if i had bought the car from him then he would have fixed it no questions asked, anyways that night i had it towed to stevens creek bmw which is where i bought it from they fixed it, about 3 months later i start the car and the check engine light comes on and says low oil and to stop carefully and avoid driving the car all together, so i calll around and find out the oil for this car is $28 a quart so i call service in the new elk grove bmw which is also owned by niello, eric gomez is my service specialist i tell him the situation and he says hey just bring it in, so i tell him the what happened at the other niello and he assures me that he would never do that to me and that elk grove niello will take care of me, also the reverse lights dont work, about a week into it they fix the reverse lights and but cant get the reading of low oil pressure to go away, they put new switches and got new tools from the east coast to test it out, about 3 weeks in they find out a chain is broken in the engine and the finger pointing starts, eric asks me how far was the car towed because it could be the drives fault i assured him my car is manual and was in neutral as the car was pulled up the flat bed, not an automatic in park mode, so then it takes another week to get a specialist to fly in from LA to tell them how to fix the car, a week later from that time eric calls me and says that the engineer/specialist concluded that it was my fault the chain broke and that i over revved the engine first for nine minutes then he changed it to nine seconds which is equally absurd, because first of all theres a governor on the rev limiter and also i never drove that car hard ever since the clutch went out, i was infact scared to push that car past 4000 rpms and it has a redline of 8250, iranoutofspacetotype

I have a 330 bmw that comes with equiped with RUN FLAT TIRES for 31 months that i bought from RALLEYE BMW in NY. in this time i have had 24 flat tires at $450 per tire. They told me it must be my fault because there is no problem with the tires that I have. Anyway after spending almost $10,000 and going there 1 time per month to get a loaner and get my tire place i came across this! http://www.lemonlaws.com/2007/06/kabob_files_class_action_alleg_1.html

Last year when I took my car in for its 2nd service my husband was told on my model vehicle (325i)the tires do not need rotation. I went to BMW on 02-21-08 for another service and the service rep. He guaranteed they would do that. Upon picking up my vehicle I found out I need all new tires and alignment at $1,045. When I took my vehicle home my husband said they had not been rotated nor was it on the service form. I left a message for the manager.

I have 1995 BMW 3251 sedan that almost stop me at the middle of the road. This is a dangerous car luckily no other car behind me, I pull over right away, cause i my car is losing speed until there is no more power , so I stop immediately and try to figure it out whats wrong. Then I found out to my mechanic that my transmission need a replace. The mileage on this car was 104000. Paid $6000. Never will buy this kind of car.

Mini problems at 39000 miles. Radiator resevoir leaks, changed thermostate, engine gasket changed, belt tensioner replaced. All this at low miles. Not the type of quality I expected from Mini/BMW. High dealer repair prices too.

I have 1996 BMW Z3, I took it to service in late September 2007, windows not closing, check starter and repalce key, I had my car keys stole at a robbery at my house. I knew it would take time so by November 28 I was told the car is ready. I went thereto pick it up witha hefty bill of over US Dollars 3200.00 wrote the cheque and was ready to pick up my car, surpise it was very dirty but I said , well I can clean thism, then I opend the door and the seat was broken by the personell of Auto Germania, the gear shift was broken. I called every day to get the car fixedno luch, noeoen even bothered to return the call, so no car for all of December and Jnauary and February, I am the GM of a deluxe Hotel in Peurto Rico and need transportation every day to go to work and back and business trips. the service attitude and non response of Auto Germania in Puerto Rico is awful,no respeonse, I left many messages with the manager , the service manager, the service attendent.. no call back, nothing. Then I was promised thye will send my car two weeks ago, I called every da, no respone, no car, promised every day, tomorrow etc. As of Today February 22 , 2008 no car as yet.

I was due to turn in a 3 series bmw sedan on lease from cunningham bmw and decided to lease the new 2007 530xi sportswagon. Everything was great for a while, then problems started windows malfunctioning,switches not working for any of the windows, took in 3-4 times to have them replace switches that were on back order blah, blah, blah, everytime, and in the mean time someone scratched my drivers front window in the process. By the way they wouln't take responsibilty and did not replace! I have the automatic tailgate which I loved, until it started to malfunction and my arm got smashed in it! Not good, no safety stopper on it! It is a very heavy door when it comes back down on it's own w/o warning! I have taken car in and complained over 4 times now within 1 year and they have not been able to do anything because of course they are never able to duplicate the problem because it is spuradic! Tired of the lies, the B.S. the hassle, inconvienece, frustration.

My wife and I bought a certified pre-owned BMW for her to use as a daily driver. The car had 22,000 miles and the sales staff assured us that when these cars are certified....they are as good as new. Within 11,000 miles (and less than 1 year)of use, they now tell me the rear brakes are shot....$600.....the front suspension bushings need to be replaced......$500......they don't know why the service ngine soon light came on and we lost a cylinder firing for a while. Oh, but I am about due for a standard service.....an additional $1200.00!!!! None of these defects are covered under the certified warranty....in fact it doesn't appear to cover anything. BMW says that the car was certified ...not by my dealer....but by a Florida dealer over 14 months prior to our purchase. Of course no one can tell me what happened in that period. The certified program is nothing more than a markeeting gimmick to increase the price suckers like me are willing to pay for peace of mind.

i too was at the store went to leave, no reverse! i called bmw, sorry your car is no long in warranty. what to do now?!!!!

The night I purchased this vehicle, I noticed 3 damaged areas on this vehicle one being a scratch on the front bumper, 2nd yellow stained headlights and side lights, and 3rd stained/faded no shine at all chrome window trimming on all 4 windows, I brought these damaged items to the attention of my Salesman that night and he ask if I would bring the car back the following Tuesday which was 1-29-08 the detailed guy they use for these things would be able to take care of them, When I picked the car up Wednesday 1-30-08 the only thing that was repaired on the vehicle was the scratch on the front bumper, I asked the salesman why weren't the other items taken care of and he stated, Oh! He wasn't able to do anything about the headlights and the window trimming, Of course no other suggestions were offered. My husband called Thursday and Friday of that week to speak to Management to explain the problem we were having, and stated how someone could have at least gave us a referral to have these items repaired, since the Service Department was unable to do anything for us. No one as of yet has been able to give a referral or assist with getting these items replaced/repaired. I have been to 4 different detail/body shops in Fay. NC and no one is able to repair these items, They suggest I take the car back to Valley BMW and ask why would these items NOT be covered under warranty when the car isn't old enough to have these problems with these parts. They stated how they have had vehicle as old as 2000 and they don't have this problem. They told me this should not be happening to a car so soon. I understand when you purchase a used vehicle there will be some wear and tear, but this is ridiculous, I can't find anyone to repair these items, It is not fair to me as a customer who has purchased a vehicle that is new to me. If BMW use quality parts, why am I having these issues? This is my second time purchasing a vehicle from Valley BMW there will not be a 3rd.

I purchased a 2003 bmw 745i series on 8/18/06 on 8/28/06 i complained about the car slow take off and putters when starting up. I was told no problems by the dealer. on 10/30/06 brake lining light came on, They serviced the front brakes on 11/06. every 2-3 months something going wrong with this car. 8/07 engine light comes on I tell the dealer there's ticking under the hood sounds like a rod knock, I was told there's nothing wrong all the 7 series makes this noise. 10/07 I complain about winshield washer fluid leaking, @ first I was told there was a worn out washer ring, I took it in, left it for 2 days, went back to pick up my car and was told nothing was wrong. Called 3 days later to complain about the same problem, and that my brake light was stating I needed front brakes and lining in which was suposenly done less than a year ago, and now i need new brakes, does not sound like they were done. 11/07 engine light is on again, call dealer and they claim they serviced the engine and changed the oil, still complaing about the leakage in the winshield washer fluid no satisfaction, complaing about the front brakes being replaced less than a year no satisfaction, still hearing the ticking noise, paint on the inside has peeled, asked for a history on this car. states that paint was peeling and was repainted in the same areas that's peeling now, also I asked for the scratches to be buffed out when I purchased, I was told could be done has yet to do. This dealer charged me $46,000 dollars for a used piece of junk and I still owe $36,000 dollars left to pay for this car. Can someone assist me as to what to do about this situation.

,I purchase a new Bmw x5 4.8i which was picked up at the dealership on the 2nd of Feb 2008 at about 12:30pm,after a 21mls drive home the electronic damping control malfunction I took it back to the dealership the 4th of feb.After the dealership did their diagnostics they kept the vehicle for repairs,I was given a loner,on friday the 8th feb I went to pick up the vehicle that was ready,before the vehicle could be delivered to me the malfunction EDC delevoped again.so I was told to leave the vehicle and was given another loaner.On the 11th feb the dealership called me stating that they cannot repair the vehicle at the moment because they have to order a part from Germany.I paid $69,800.00 for a SAV drove it for 20mls ,it is at the dealership.I will like to know what are my options with regards to this fustrating situation.

purchased the 2001 BMW X5 4.4I april 1, 2006. I guess I was the fool. every window regulator has been replaced. drivers window twice engine oil pan leak, electrical wiring issues with brake and fog lights, wiring issues triggering codes to fire off excessively, coolant leak leading to vehicle overheating and dealership never noticed the potential issue although i complained and bought to service department at least 4 times for this leak, etc etc. i would have to get the service records to tell you all the issues but no need to go on and on. you get the point. stay away from BMW. should stand for BE MORE WORRIED when attempting to purchase a BMW. I am very disappointed!

i bought a 2000 bmw m5. they advertise that they are a reputable independent bmw dealer affiliated with dinan. i flew to their facility and upon taking the test drive i found that the pixels are bad in the dash, they said contact bmw and they would fix it, why is this my job and why wasnt i told about it. then i took the car home thinking thats all that wrong with the vehicle. after getting it home i flew to europe and didnt have a chance to get to the car for a couple of months. when i got home i went through the car and og my god what a mess. the cd player cassette was missing, it has a engine oil leak, the rims do not match(paint wise), the zenon headlight system had been stripped from the car and worst of all the check engine light had been tampered with and the car will not pass inspection. they folded a piece of gauze up and stuffed it in the check engine light socket and put a new hampshire temp tag on it and sent me on my way with NO inspection! that is lower than low! also illegal as the new hampshire highway patrol has told me. i presently have a BBB claim in and it appears they have had complaints befor. also i have filed charges with the new hampshire highway patrol. my lawyer also is filing in federal court. i had hoped these guys loved bmw's as much as i do and would treat me fair and honest, boy was i the fool.

I have a 2007 BMW K1200GT motorcycle. Previous to that I had a 2006 BMW K1200GT. The 2006 model developed problems almost immediately after I purchased it new. There was a loss of power, hesitation, and loss of fuel economy. I complained to several of the local dealers about it and had a BMW dealership in Tucson AZ look at it. They recommended I update the on-board computer with the latest software. I assumed these people were the experts and agreed to let them do the update. The technician made a mistake when he loaded the software and my bike had a negative reaction to it. It changed to a totally different bike and was 10 times worse. I complained immediately and they told me to ride it for the weekend and see if it got better. Come to find out this is a common phrase the dealers use because they don't want to deal with you if you have problems. Of course it didn't get better, it got worse, much worse. After 6 months of arguing with BMW dealers and BMW of North America they finally agreed to get me a new bike because I threatened to go to the biggest BMW auto dealer in AZ and tell all their prospective customers how they treat people that already have their product. I was called the next day and offered a settlement on a new bike. BMW absolutely hates for anyone to say anything negative about their product. After I received my new GT the worst possible thing happened. I had an accident with it and hit a curb and laid it down. I was right back in to the hell hole of dealing with BMW, but this time it was 10 times worse. I took the bike to Victory BMW in Chandler,AZ. They first repaired the bike cosmetically and called me and said it was fixed. I took it for a test ride and the bike swayed left to right on the freeway and buckled in high speed corners. I immediately returned the bike and complained of the problem. The shop re-looked at my claim and decided to put a whole new front end on my bike and had not diagnosed the problem for certain or correctly, according to the claims adjuster with Progressive. After my bike spent another approximately 10 weeks in the shop I received a call again to pick up the bike. The dealership made sure that I signed the insurance check so they would get paid and then left me test ride the bike on the freeway. I took the bike out and to my horror it did the same exact thing that it had before they replaced the front end. I was so angry I went back immediately and complained that the bike was not repaired correctly and I wanted it repaired. Their reply was that as far as they were concerned it was fixed and they told me I was not welcome there any more and they did not want my business. I was in awe, and couldn't believe it. To make matters worse they had complained that the insurance company had shorted them and they didn't make any money on the repair which is bs and the insurance company knows better as well. Next I complained to BMW of North America about it and it is like talking to the wall. These people could care less and refuse to work with you. They had a representative come out and ride my bike and of course he said he noticed nothing. He and all the dealers told me that all the roads tilt to the left, can you believe that bs. I certainly don't. When I asked him how many times and how many miles he has spent on a GT he said twice and about 100 miles. I have had 2 GT's, have been riding one for about 2 yrs and have over 30,000 miles on them. Who is the expert me, or him? I had taken the bike to the Scottsdale dealership and they refused to work on it. I had also had it to Tucson for the BMW rep to ride it. Next I had another accident on it and I am convinced that part of the reason is because the bike is so unstable from the first accident and was not repaired correctly. When I turned in the 2nd claim to Progressive they called the dealership in Tucson and they refused the work. This left me with no place to take the bike in AZ. I again called BMW of North America and again they didn't want to help me. It took them nearly 2 weeks to call me back and they gave me the website of an independent shop. They didn't give me a location in Phoenix, a contact name or number. Little did they know that I have met the gentleman that runs the shop and he had already looked at my bike. I made a call to him and asked him if he would be willing to repair the collision damage on the bike and also repair the bike correctly from the first accident. I also asked him about BMW of NA and he told me they had called him the week before and asked him if he would be willing to work on a GT. They didn't tell him it was mine. In fact when he called them back after he talked with me they lied and told him that I didn't want the dealers in AZ to fix it, that I wanted an Independent shop to work on it, which is the exact opposite of the truth. I have had no help from anyone at BMW unless I press them extensively. In fact they have argued with me about everything. The dealer in Chandler damaged one of my saddlebags and didn't repair the other correctly. When I complained they told me to pound sand and after extensive complaining and letters to the Better Business Bureau and the Attorney General they called me and told me Mr. Franz we are getting you 2 new bags. I told them it was about time. As far as my GT right now it is at a different Independent shop that an attorney's firm recommended. They are in the process of repairing the bike. I just am at a loss with BMW. They pick and choose who they want as customers and I just find that difficult to believe. As far as the Insurance company, they have sent me a check and I guess I am on my own to get it repaired. The paralegal that recommended the shop told me that an attorney wouldn't want the case because I wasn't hurt in the second accident and just had some road rash from the first. I am not sure how to take this. What ever happened to helping the customer. It is all about money and profit. It is not about making sure the customer is satisfied. My answer to this is sooner or later the word will get out about what has happened to me and consumers won't put up with it, I know I won't and I plan to tell as many people as I have to, to get something done. I won't stop until my bike is repaired and repaired correctly. I have to admit it would be nice if I received some assistance because I sure would appreciate it after all of the complete hell BMW has put me through.

No complaints about BMW dealers or service departments. My complaint is strictly about the car itself. My car is experiencing significant electrical problems, with fault codes up the wazoo. I brought my car into the dealer for repair each year I've owned it.

I took the BMW to the BMW Fields beacause they replaced the alternator about 15 months ago, and it is having the same problem. Since the service warranty that i have will not cover the alternator, BMW service warranty wil have to pay for the replacement, because it has a warranty up to 2 years. Bmw Fields say that they will not cover the warranty because the part got damage by and oil leak which if you look at the engine it is clean, you do not see any oil. I have not washed the engine compartment in 3 years and it never showed any kind of extreme oil leak like they said it has. Before i left the car there i inspected the car, touched the alternator and belt and they were not dirty/oily. Since it is their responsability to pay for the alternator and labor they are giving all kind of excuses not to pay for it. I do know for a fact that the problem is the regulator in the alternator and it can not be damage by oil or water.

I bought a BMW 645 CSI. This was supposed to be a well engineered convertible automotive. I have the car for about 2 1/2 years. From the first week it had transmission problems. The car would jerk going uphill or in slow traffic. The jerking was unpredictable and I became scared of driving the car because I was not sure when it would jump and hit another car. I have taken the care back to BMW Beverly Hills multiple times. They claim it is a software problem. They claim to fix it but they never do. Every 3-6 months, when I get frustrated I take the car back. They admit that this is a problem that many owners of the BMW 6 series have complained of. This is the worst car I have had in about 30 years of driving. I am waiting for my lease to end so I can return this expensive lemon .

The Maintenance Warranty Bait and Switch. I bought a low-mileage BMW from a dealer. The car was a demo with 10,000 miles on it. The dealer told me he would extend my warranty to 55,000 miles or five years and that all of my maintenance would be covered. Now BMW says there are actually two warranties: one covers maintenance and one covers everything else. They say the maintenance warranty ran out four years after the first mile was put on the car (Nov 2007). The other warranty is in place until next year or 55,000 miles. Buyer beware. Don't trust the salesman. I love my BMW but will never buy another one. I feel so screwed.

ive taken my NEW car into peter pan bmw 3 times for my speakers that were cutting out. They said all 3 times that there was no prob and that their foreman can take it over night to see if the prob occures. well, he wants to drive it over night to his home in SONOMA!Thats rediculous!I also have a check oil on my comp screen and its fine when i checked it.i told peter pan to check it out and again, they said there was no prob. they attempted to fix and diagnose the speaker prob but said they couldnt just replace it and that their hands were tied.my bluetooth stopped working after picking up my car also. my adviser said my phone wasnt compattible w/my car. ive used my bluetooth the day i drove out of the lot!this has been a nightmare!ive had to miss work on those days, ive also been late!now that their hands are tied. what am i to do?i want them to just finish this issue and replace the system speakers. they keep saying it costs them too much money and that they dont hear the prob.the speakers cut out every now and then. im not going to accept spending over 50,000 on a new car and not have my warranty honored. please contact me. thanks.

My under warranty car (including maintance) had an oil change after 2 years. Even though in between I visited the dealship. According to BMW there is one change per 12 months.

Driver suffered burns on hands and fingers trying to extinguish the fire in a panic stricken state, loss of clothing from fire/burning, damage to the vehicle, loss of work time, psychological trauma from the experience.

i bought my dream car one year ago. a bmw x5. in the last year i have had to replace brakes, rotors, calipers. the battery and alternator just failed. both side mirrors have been replaced. sway bars both went. the hatch failed, brake light assembly replaced and speaker in drivers door. two door actuators since the car kept locking me out and then the alarm would go off. i have had the warranty to cover most of this but when you pay this much money for a vehicle, you should be getting superior service and in ll months my suv has had to have service on 10 different occasions. i just get one thing fixed and something else goes wrong. i have never had so many problems with any other vehicle that i have owned in my adult life. this is my first and last bmw. when you ask the dealership if this is normal, they tell you that some vehicles can be problematic and that you do have 65,000 k on it. thats nothing. ill go back to my jeep products thank you

I bought my 2000 BMW 323 Wagon new. It actually came off the boat, no miles. Within the first 50k miles the engine had to be replace. Thank goodness it was under warranty. I also had the water pump replaced several times under warranty. After warranty, I have had the transmission replaced because my car would not go in reverse. I have had the engine replaced again. I have had three of my window regulators replaced. I have had most parts related to the steering system replaced about 1600 dollars and now I have to take it back to the shop on Monday. I have had my thermostat replaced at least 2 times. I have had my speedometer sensor replace twice. I have had so many things replaced in this car that it is too hard to remember them all. Just in the last 2+ years, I have spent about 13,000 dollars in repairs. My ABS light started clicking on and off while my car was still under warranty. I was told it was nothing. For the last 2 or more years, it has been on consistently, now I am told it needs to be replaced. I love my car when it is driving. i must say it has kept its stylish look. But to my family and close friends, my car is a joke. I am afraid to drive it outside of 50 miles.

2006 BMW 325i is using low quality tires making high level noise in driving. It's a well known problem within BMW for a long time(according BMW technicians, and BMW even has a program to phase out the tires). But Fremont BMW shift burden to customers in fixing the problem. I bought a 325i from BMW Fremont in early 2006 and I noticed high level noise and sent it for maintenance at 5700 miles, I were told it's normal. In the first 12000 miles service, I high lighted the problem and were turned away for the same answer. When came to 17000 miles service I started to know from technician that low std tires were used which is the root cause and being recommended to replace all tires and pay the half of the cost. My car is under 4 years warranty and I thought BMW should bear all the cost. When the problem is getting worse, I came back with 20800 mileage and service manager told me that I have passed 20K miles limit and I have to pay 100% now. I really have problem that I pointed out the problem in early stage and were turned away with false statement. And being set up step by step to pay all the cost for the mistake BMW made to use low std tires.

I've had my BMW 323i since purchasing new in 2000. My complaint is limited to the defective window regulators. I've just had the fouth replaced to the tune of $406.31. We have three cars between two adults w/no children, I mention this because we don't have children playing window marathon. My company car is a base Dodge Charger and is driven everyday without these issues, why is BMW turning out defective junk like this? The dealerships attitude today was oh nthese happen all the time I've already scratched Ford & Lexus from my lists of cars I'll never buy again, suddenly my old hondas look pretty good.

My family purchased a made to order BMW 3 series sports wagon in March 2007. On Thanksgiving Day, 2007, the car got out of control - seems as if it self accerlerated - lurged forward on its own - and crashed into our house. Minutes before this happened, the car was perfectly normal as it was being slowed down by my husband, the driver, to drive onto our driveway. It took a few seconds for the crash to occur from start to finish but its impact was great. Soon after the garage lifted, everything went wrong. The car accelerated on its own, even though the driver's foot was on the brakes and crashed into the garage, breaking off a structural column of the house from its base. The car only stopped because it hit a 6'tall pile of sheetrock, which was delivered by our Contractor the day before. Our two young kids, who were asleep, woke up screaming at that point and we all were in shock. Neither my husband nor I have been in any accident that was caused by us. (In fact, it was the first car accident that I have ever been in in my entire life. I am 40 and my husband is 41.) We are convinced that human error was not involved. Something terribly went wrong with the car in those few seconds. I am terrified of ever being in the car again, let alone drive it.

Bought a pre-owned x5 with 40k miles. I was told this car was perfect by my salesman in Seaside California. We drove the car and a few days later as I pulled out of my driveway I got a heavy shock and noise as though I had been rear ended hard. Did my home work and went back to the dealership. Said they had a BMW computer program to remedy the problem. Went through that and it did not fix the problem. Here I am with a bum BMW that new costs 70K and what a great disappointment. Bring the car back for a 90% refund. Now I am out the sales tax and license plus out an extra couple of Ks. What happened to the great German engineering???

I purchased my car brand new in 2005 a bmw 525i. I have had nothing but problems with my car, Not getting stuff promised when i purchased my car. Was blackmaled from one of the service advisors.

BMW, like any other vehicle is still Just A Car, nothing more nothing less These were the words of the Manufacturers Rep w/whom I spoke about my vehicle. On 11/30/2007, I had my 2001 330CI in the shop for some maintainence. I was advised that the vehicle needed a new thermostat for which I paid. My total repair bill was approximately $800. Ok, no biggie (so I thought). Exactly one week later the car is toast. On 12/7/07, the car started blowing cold air from the vents. As I investigated this anomally, I looked and discovered that the temperature gauge was in the red. I got out of the car to see if I could smell anything sort of burning. I found nothing. I got back in the vehicle and it ran fine, but the gauge was no longer lit. My first thought was maybe they sold me a faulty thremostat. However, as I headed home, car begin to drive funny. After about 10 minutes, I pull off the road, and the car went dead. That evening, I had the car towed to the dealership. On 12/8/07, I spoke w/the dealer. They advised that the cooling system had failed, $2800. However, I would soon learn the meaning of BMW. On 12/10/2007, I got a second call from the guy in the service department who begin by interviewing me. He asked several questions which I had previously discussed w/the Technician on 12/8/07. After a few moments, I asked whether there was any additional problems w/my vehicle. He replied that the car now needed a new engine. BMW of Westmont advised me that there must have been a crack in the cooling reservoir which exploded causing the car to cooling system to melt. As a result, this affected numerous parts in the engine; therefore, I would need to purchase an engine ($10-12K) installed. To date, I continue to wonder whether this was an issue which could have been averted. I paid thousands of dollars over several years to maintain the vehicle at BMW of Westmont, only to have a maintainence/service related issues virtually total the car. These vehicles offer very little in terms of overall value to the consumer. I would suggest using caution, or selling as soon as the warranty expires. My advice would be to hed the words of the manufacturer Rep noted above....BMW, it's still Just A Car, nothing more, nothing less!

1st, thanks to the website available posting these common problems on the transmission of BMW. It is unbelievable and a shame that BMW of North America has been ignoring this existing problems because of costly recall that they have to deal with; however, it is the advantage for them to shine on customer service otherwise, the sales will be declined involving millions of dollars in the next few years. I will not buy another one again. I just experienced the same problem couple days ago with my well taken care of 2000 323CI WITH UNDER 50K MILES WOULDN'T REVERSE. I AGREE WITH CLASS ACTION LAW SUIT.

I have owned a 2000 BMW 323i since it was new. I have experienced the typical window regulator issues (all of them broke -two under warranty), camshaft sensor failures and even the failed lower control arm bushings that requires the replacement of the entire lower control arm and associated ball joints to be replaced. While all of this was a sign of poor design, I have put up with it due to the love of the ride. The fact that I am capable of doing all my diagnostics and replacing these components myself, has also helped keep the costs down so that I can afford it. However, now I have experienced the infamous car will not go into reverse syndrome (automatic ZF tranny with lifetime fluid). I have a lot of miles on this vehicle - 140K- but I have 200K on my 91 Chevy Pickup and put over 200K on a Datzun 240Z and never had a transmission problem with them or any other vehicle I have ever owned (except my BMW 330CI). I also own a 2001 BMW 330CI with a 5 speed manual transmission and it has an issue whereas the stick shift attemts to force you into 5th gear - from second- whenever the transmission is cold. I have read about this issue on the internet too. The stick shift rests under 5th gear, when it is cold and in neutral, and under 3rd gear after it is warmed up for 5 or miles of driving...this is Florida so cold means 60 or less. This makes it difficult to find 3rd gear during this cold running stage. It is apparent that while BMW makes a fine riding car, they have numerous issues with major component breakdown, making owning these cars very expensive. They had me hooked ( I also own a BMW R1200C cruiser motorcycle) but now I am seeing the true cost of the ride and starting to question whether or not I will ever purchase another BMW again.

I have spent more time, energy, and out of my pocket expenses getting my brand new Mini fixed than that of my old trusty, 1997 Chrysler Intrepid which, incidentally, has over 300 kms on it and only cost me $200 in a one time tune-up in addition to regular maintenance (ie, changing oil regularly, getting new tires and replacing a cracked windshield). Here's what happening with my Mini. In July 2007, I was travelling to Vancouver, BC for business. In the middle of the Rocky Mountains my check engine light started flashing.

I purchased a used '06 BMW 325I April, 2006. I had a warranty on the vehicle upto 50,000 miles. I had to take this car back every 3 weeks due to things such as door handles peeling(several times for this), lights inside of vehicle not going off, doors not locking/unlocking, retractable mirrors would not adjust properly, cupholder came detached, etc. I was ok the first few visits because I know things happen. However, after the third or visit for things that were supposed to have been fixed properly the first time, I have gotten furious! This company has the worst customer service I have ever witnessed! I am a customer service professional and there is no way I would treat a customer the way I have been treated. I think I have been treated so badly because I a female and I don't confrontations so I try to stay understanding, but this company has taken my understanding and mistreated me. I was told the I would be called back once a part that one of Autobahn's mechanic damaged in my car was ready. Guess what? It has been 2 weeks and I still have not gotten a call back. Today I had to call back once I noticed that for the third time the door handle inside my car is coming a loose again! This is ridiculous. I have called and tried to get answers and guess what? No call back yet. I am seriously thinking about trading this vehicle and not ever buy another BMW!!!!!

I bought a 1994 Used BMW with 75 thousand miles on it. After several repairs and hose replacements my car would not go into reverse after 115,000 miles. I paid over $4500 for a new transmission.. I immediately had a light come on that my coolant was low and took it right back and they added coolant saying they didn't touch the coolant level during the replacement of the transmission. Within 2 months again my car would not go into reverse. We have a 1 year warranty on the new transmission. After I take it back I will let you know.

Great cars until you reach that 50K miles.Own both a 323i and a 330i and both turned into pieces of crap after 50,000 miles. Windows keep on failing to go up or down and have had them repaired twice on both vehicles. Check engine light keeps on coming on on both vehicles and dealer always says something has to be replaced on the sensors. Power steering pump and all hoses had to be replaced on the 323i.

I bought a new 2006 325ISA (South Africa)from Flow BMW in June 2006. I have recently turned 25,000 miles. In that time both front seats have been replaced for excessive squeaking (3 separate trips to repair),run flats replaced at 15,000 (dealer comp at their choice for excessive road noise), inside drivers door pull replaced for coating peeling off (known problem, also happens on steering wheel)and most recently my left real axle and wheel bearing replaced. The best one is the fact that the car was delivered with the 3 of the 325 emblem on the back cocked to a 45 degree angle. The dealer has been great about this and I've been able to test drive most the loaner fleet. I have have tried to contact BMW NA about the poor quality issues and all I have received are canned email responses that do not address the problem. The car is a blast to drive, I'm just disappointed in the quality and the corporate response.

I leased a 2006 BMW 750 LI in November of 2006 (new). This car has had major issues and the dealer has been extremely unhelpful in resolving my problem. The car has left me stranded 3 times; and has a tire blow out on the Miami Turnpike. This latest incident whereby the car left me stranded and has been in the shop for the last seven days; the dealer has not been able to succesfuly diagnose the problem and since their diagnostic system tells them nothing they cannot repair the car. This is absurd. I have two small children and this is a safety issue. I am also pursuing Lemon Law due to the fact that my car has now been out of service for 15 cumulative days and my car is unrepairable.