BMW Reviews

Poor workmanhsip and damage done upon the removal and installation of window tint on 2002 BMW 330si.The specified items are as follows: Vehicle back window scratched with razor blade when measuring tint, use of a metallic type or similiar base tint that interfers with radio reception ( wrong tint used for this type of vehicle) and/ or antenna cut (antenna part of back window, can not determine until tint taken off), dirt pits between film and glass (windows not cleaned properly prior to tint installation), tint placement on back window inferior, unfinished edges, tint not adhering to glass properly.

I have been a satisfied BMW owner since 2004. Unfortunately due to unexplainable and unjustifiably horrendous service by BMW of Arlington service I had to change my opinion 100% this year. I am writing this letter hoping that somebody still cares about customers and their opinions at BMW at to give the corporation a chance to correct the wrongs that they have caused to a customer. Let me explain how I have been mistreated by BMW service, customer service in every step in the way.

Our company Triple J Smash Repairs requested a body repair manual, measurements and a statement confirming there are no restrictions against us doing the repair on an M3 Roadster from Andrew T. We needed this information so we could correctly repair the vehicle within BMW guidelines. The initial request was made via phone direct to Andrew T. (Service development manager) to which he refused to co-operate and did not want to take further part in the phone conversation. He advised that all request must be made in writing and provided his direct email address. Immediately I followed his instructions and emailed him what I required on the 06/05/08. Upon receiving no answer my assistant then sent a follow up email on the 25/06/08 to which I still have not received a response.

The problem is in the bearings on the shafts. The bearing shreds then the bits get jammed into the gears which causes them to break apart. BMW knows the problem, knew of it when they put the Midlands boxes in the car but figured they would last past the warranty long enough to sell the cars and it worked. we all got suckered into them.

I paid off my loan on a 2004 BMW (bought new in 05) motorcycle in March 08. They sent me a lien release, but no title. I asked for them to get the title - they screwed up and I dont need to waste my time. A brief summary; There have been claims from them that they did not get it 3 years ago, found it after I asked them to get one (early April), supposedly sent it(I never got it),

2007 328i coupe in severe frontal collision, doing over 15,000 in damage (only 7,000 miles on the car), all airbags failed to deploy

I bought my 2004 525i Certified Pre Owned BMW in Nov. 2007 with 47,000 miles on it. I ended up spending the extra $1900 for the extended warranty. Thank God I purchased the extended warranty, because the car has been nothing but problems. The day the car was purchased I noticed minor dings and dents. The dealership assured me that the car would look brand new after it went through the body shop. I I went home with the car that same day and returned a week later to drop the car off so they could repair the body and detail the filth on the inside. They gave me a (cheap) enterprise rental car for a week and a half until they finally finished. I excitedly returned to pick up my car after service hours and realized it wasn't detailed and the inside was filthy. I had to return the car a week later because they said they simply forgot. Many of the scuffs and dings were never removed as promised as well as a lingering odor that remains until this day. Since November I have returned it more than 10 times 5 of which were for the new brakes they supposedly put on at the time of purchase. Every time I brought it back for the brakes it was a different story. First it was the new metallic brake pads that BMW now uses, which I can understand. I went home thinking it would go away but after 2 weeks of the squealing getting worse, I took it back. The service adviser Nick was extremely patient and confident that he would fix the problem as well as a new problem with the window motor. I returned the next day in my cheap rental car to find everything fixed and working great. But things couldn't be that easy... I was then told my tires are chopping (giving the car a high pitch hum when driving over 40mph). I needed new tires on this certified pre-owned ultimate driving machine. How can I prove that the tires were like this when I purchased the car. after a month and a half i heard the squealing come back. I scheduled an appointment 2 weeks in advance so I could get a BMW loaner. When I arrived they made me do a test drive with the service tech. He told me it was the new metallic brakes. I told him that the last tech had to shave the sensor down and that fixed the problem. I was ignored. I went home and dealt with the problem for 2 more weeks because I can't keep taking days off from work. I scheduled another appointment this time only a week and a half in advance. This time they said the brakes were so worn down that the brakes were cutting into the rotors so they replaced both. 1 month later I noticed a crack on the passenger side of the windshield about half a centimeter wide where the black rain sensors are. I Called immediately and couldn't get an appointment for 2 weeks. I consulted with an auto glass person the same day. He explained it as being a pressure crack and that I couldn't have caused it. After a week passed the small pressure crack spread across my windshield. I immediately took it to De Simone BMW to see If I could get it approved through my warranty. I was thrown every possible dull excuse from somebody might have punched the windshield to We'll there are minor chips all over your windshield from pebbles. Meanwhile the Service director comes out and runs his pen in the crack and agrees that a pebble couldn't have cause this because the crack is flawless. Then they whipped out the 12 month warranty from 2004, stating that the windshield is only covered during this period of time and BMW probably wouldn't warranty it anyway if it were within' the first year. If this is what BMW classifies a Certified Pre-Owned BMW car then I will never buy another car from them again.

I purchased an extended service and warranty package for my BMW 6-2-08 when I was under 50,000miles and Bill never called to tell me that the warranty potion never went through. I find out 7-7-08 when I have car problems and am sitting in BMW Morovia service dept that i dont have a warranty. I paid 4,870.00 in June and never recieved my warranty.

In May 2008 I purchased a 1996 328i drove the car four maybe five days and.. yes, you guessed it. It has been an ABSOLUTE NIGHTMARE getting this car fixed. They are so arrogant as they hand you an estimate for $6000, yeah I'm ******. The Ultimate Driving Machine give me a break, it should be called The Ultimate Overpriced Piece Of CRAP. Well, they got me once but they will not get me twice (and yes I am telling everyone). My wife and I have owned three Acuras and loved everyone of them, I would put anyone of these Acuras up against a bmw in cost of ownership and reliabilty (all three of these cars cost me less to own in the time I owned them then the bmw did in less than one month. I will be selling this car as soon as it is fixed even though I will lose money on the deal, I will not pay for another over priced transmission or deal with the grief. As for Bmw, carma has a way of catching up to you

Just like everybody on this site I have the same situation about my BMW 2001 740I just suddenly won't go on reverse....I paid big bucks for this nice car but it did not perform the way it was promised the ultimate driving machine so now i have to pay $7,000.00 to get it fixed. with all this similar complaint there should be some kind of resolution from BMW people. Please include me in your class action demand. thanks.

BMW did not warn me or any customers that a liquid spill in trunk could cause the car to shut down or burn wires, which I feel could cause a serious accident or death. On 7-5 my vehicle had a low tire warning light go on. My husband checked the tire pressure and it was fine. I called the dealer and they told me to take the car in as it might have a nail in the tire or they might just need to re set something. I took the car in, and they had someone look at it. I was told to bring the car back on Monday as it was not a nail and they could not get the light to go off. On the way home, another light which read Tranmission.... went on.On Monday, July 7th my husband took the car in for servicing. I received a call from Aaron in the service department later that morning. He asked me if I had spilled anything in the trunk. I told him yes I noticed after getting home on Friday (7-4) a water bottle spilled. He informed me at that time that due to the water spillage, the repair would not be covered under warranty. He said they water tested the car to see if the vent flaps were staying open and also tested the back trunk seal, and the trunk was not leaking. He said the ULF (not sure of initials) and RDC wires were burnt 3 to 4?. He said that there is a chance when you put water bottles in your trunk and they are not sealed tightly the heat can cause them to expand, and open up and spill. He said he even warned his wife of this. I responded that no one ever warned me that the wires are down there and not to carry liquid in the trunk. I asked him if I could drive the car and he said no as there is a possibility of the car shutting down. As of now (7-9), my insurance is in the process of handling the situation as I filed a claim in order to get the vehicle repaired. Even so, I do not feel that getting it repaired will solve the problem. I cannot use the trunk for everyday grocery shopping for fear that something will leak? and cause the wires to burn? again, thereby creating the chance of a possible fire hazard. Even if there is not a fire due to the burnt wires, there is the possibility of the car shutting down?, creating an accident which could cause injury to myself or another party. I feel that the general public should be warned (I have notified family and friends) that the BMW trunk cannot handle transporting liquid stored in containers. Every person who owns a BMW more than likely carries water, coolers, milk, juices, etc., in their trunk. I feel that the wires should have been protected from potential water damage due to their location and possible damage by liquid. These wires are somewhere under the spare tire in the trunk area, which is, in my opinion, a flaw in the design. I know of no other person. who has ever had this situation with any liquid spill in a trunk. Nowhere in the trunk or manual does it state not to carry liquid because of a potential shut down or burn to wires. THANKS YOU AND HOPEFULLY SOMEONE CAN HELP ME RESOLVE THIS - I NO LONGER FEEL SAFE IN THIS CAR, OR I AM FORCED TO CARRY LIQUID ITEMS INSIDE THE PASSENGER AREA, WHICH LIMITS THE CAPACITY AND REASON FOR HAVING A 52,000 CAR.

6-7-05 purchased 2000 323i bmw 43k miles a few months later i notice rusting on the passengerside rocker paunch and door notified the dealer they sent vehicle out to correct the rusting problem I thought, now the vehicle is rusting again or the the paint is wearing off and revealing the rust that was already there, months later vehicle would not start, jumped and took into the dealer, the battery terminal corroded, had to replaced 2 window regulators add freon purchase 2 tires and now my check engine light is on took into mechanic the codes indicate that there is something going on with either the fuel pump or fuel sensor the power window button or the hazard button isn't working, losing power, car isn't shifting properly notified the dealer of all the above problems the person in charge informed me I don't have a leg to stand on to legally go after them ,he said the car was bought as is my papers doesn't have this box checked also they charged me 60.00 over the selling price on the window sticker while my vehicle was at shop, rec'd 2 parking violations which they only paid for one I'm hoping I have a legal stand. I'm afraid to travel anywhere. I was inform by the body shop if the $1600.00 job isn't performed my car payments will outlast my vehicle. HELP!

I financed a 2002 BMW 330i from Brecht BMW in 2005. Three weeks ago, I started my car (that had only 68k miles on it), and it started smoking from the tailpipe. I took it to the closest dealership(BMW of Encinitas), and without even performing diagnostics on it, I was told I had blown my head gasket and that it was time to get a new car. How can a car, barely 5 years old with under 70k miles, blow a head gasket if it is well maintained? And, I question whether or not I really had a blown head gasket. I called the dealer and asked for a fax of the diagnostic reports, and they said they faxed it twice, yet I never received the report. A BMW mechanic that I have known for years, said that there was no way I blew the head gasket if the car never overheated. It never overheated, I never had smoke coming from the hood, or any temperature lights on. It felt more like a hole in the exhaust or something like that to me. So, after being stranded at the dealership for hours, they convinced me that getting a new car would be the best idea since the repairs would be close to $8000. So, I got another car, and they gave me only 4k for a BMW with less than 70k miles, and about five years old. Isn't there something called goodwill that they should have offered me, knowing that cars just do not crack headgaskets at 68k miles for no reason?!!!!! Yes, I was dumb to get another car from them, but I was caught in a bind and was pressured to make a move since I drive 99% of teh time for my job. And, BMW corporate did nothing for me except have some kid call me to apologize for the situation. I am infuriated!

I write to you concerning a serious warranty issue with my BMW Motorcycle - 2006 K1200LT. I am getting the runaround and basically nowhere from BMW customer service of North America, and with 441 Cycle Shop, Inc. Peters Road, Plantation, Florida 33317, whereby both are pointing the fingers at each other, at the previous owner, and at myself, with regard to my warranty problems. I recently purchased this motorcycle from the original owner. During his ownership he had the right mirror housing replaced and the radio partition flap replaced by 441 Cycle Shop. Both parts still do not fit properly (verified by two local dealers, Browns BMW in Pomona and Malcolm Smith BMW of Riverside) and also have been replaced by parts of the wrong paint color.

I bought a 2000 323I about two years ago, I have replaced the rear window regulator, the expansion water tank, the radiator, the water pump, and now the latest problem is that the right blinker just keeps on blinking. I took it to the dealer and it's going to cost me another 300 dollars to fix this. This is ridiculous, i have pontiac fiero with 250K miles and neve had this types of problems...Never again BMW..

MY BMW E36 3 SERIES got damaged while in motion and my mechanic said it was as a result of oil pump failure. I changed the top and the oil pump but the oil cannot get to the top. who can help me solve this problem i have spend alot of month buy oil pumps

i have replace 8 windows regulator on my 2001 325i. and now the ac fan is not working, I have to get a blower motor, and the gas cap need to replace due to the senser problem, check engine lights up. signal light head light bulb need replace 2 times every year maybe more. windshield wiper you can only get it from bmw part store, or order online. my 97 toyota never has those problems. I hate my bmw.

BMW Owner's BEWARE! I drive a 2004 BMW 330CIcM and LOVE my car.... until this past Monday night. I was leaving work at 3:30 (on a hot afternoon)... unlocked my trunk and put in my laptop... unlocked the driver's door... got in... closed the door... put my key in the ignition turned the key to start my car the doors locked. NOTHING HAPPENED! I pushed the clutch all the way to the floor (althoughcome on!!! - I know how to start my car!) tried in neutral tried in 1st gear STILL NOTHING. So now I'm getting really hot so I go to open my door so I can get out. ABSOLUTELY NOTHING! My key-fob won't unlock my doors my unlock button won't unlock my doors! I can't roll down my windows - now I'm really HOT and starting to panic. I crawled to the back seat thinking I can pull down the back seats and use the emergency release in my trunk to get out! That wasn't happening either! I called my BMW dealer thinking, certainly there's an over-ride on the locks that they know about. I spoke to someone in service who stepped me thru everything I had already done. He told me he had no clue and instructed me to call Roadside Assistance. They told me to call 911!!! I immediately called my husband (who is 28 miles away!) and told him I was in trouble asking him to hurry up and get to me with his key to my car (I'm thinking my key-fob went dead). I then called 911. As I was explaining to the man on the other end of the phone my situation and where I was my phone went dead!!!!! Okay I'm still trying to remain calm and in control. I calmly got my charger out of the glove box and plugged it in! NOTHING! Now I'm starting to panic. The police arrived in about 5 minutes (by now I'm in the car at least 20 minutes). He tried to use the jimmy to unlock my car. Each time he'd get the lock up the car would automatically lock itself again (sound like a Stephen King film!!!?). Now he's on the phone calling the fire department. Using a crowbar they had me pass them my valet key thinking they could unlock the door from the outside - WRONG! The fire department gets the lock up far enough so I can possibly try to pull it up. First off, at this point I am so hot and sweaty I can't grab anything! Using a napkin I grab a hold of the lock and pull with all my might - WOULD NOT BUDGE! Now the police and firemen are on the cell phone calling my husband to see how close he is - - of course it's now close to 4:15 and he's stuck in traffic! At this point I am beyond hot and starting to have trouble breathing! They called my husband again to let him know I'm getting distressed (that's putting it mildly!) and they might have to break a window while they continue to look through books they have trying to figure out how to get me out. My husband tells them to do whatever is necessary - just get me out. Before breaking the window they had me pop the hood. One of the guys pulled a cable from the positive side of my battery which did a quick reset and immediately one of the policemen yanked open my door right before it relocked itself! Once my husband got to me we found out that not even his key worked!!! My husband and I had the car towed in the next day to the dealer only to find out that my battery failed which put my car into some sort of valet mode - thinking someone was trying to steal it so there was no access to the car whatsoever. I asked the dealer shouldn't I get a warning indication that my battery is low - they're response was not necessarily - especially if a cell goes bad!!! I have done some research on the web and found others have experienced the same problem. This feature of BMW's is not even close to a safety feature! God forbid my car was on fire or I was sinking in water! I've watched all the What To Do In The Case Of shows and thought I knew how to get out of my car only to find I can't! BMW needs to own up to this problem and FIX IT before it causes someone's death unnecessarily! In the meantime I am going to order a Life Hammer so it's in my car. You can find them on-line.

When we purchased our preowned 2004 325i,it was still under the original factory warranty, and, were told that the previous owner had also put an extended warranty on the car that would cover everything except tires.When our car needed brake pads, we made an appointment to have them installed. When we went to pick up the car, we were shocked to recieve a bill. Because we were both told at the time we purchased the BMW that the extended warranty would cover all except tires. Had we known at the time we purchased the car that we did not have warranty plan that would cover repairs, we would have gladly purchased the correct one ourselves. We tried to talk with both the salesman and the service manager, Dewayne, but got nowhere. During a one year period, our family purchased 3 vehicles from Hixon's. Another BMW 325i and a Ford F150. Today, my mother took her BMW into have the oil changed. At the time she purchased her BMW, we were also told she had the warrany that would cover repairs. Today, she took her BMW into Hixson's for an oil change and was told she needed to buy the warranty that would cover repairs, because she would need brake pads soon and that without the extended warrantly, it would cost her $900,.00. She called us and said, the same thing has happened to me. What should I do? I'm sure that this will also probably get us no where but I can assure you that we had owned Mercedes,Cadillacs,and Toyotas in the past and we have NEVER been missinformed about warranties. Obviously those companies want return customers. We have sent many customers to Hixson's but if this is the way they do business and represent BMW, we will never do business there again, nor send other friends and family to them.

I purchased a BMW in the certified used BMW dept. I had multiple problems with this vehicle. The vehicle broke down a total of 13 times in one year and had to be towed. Five of those 13 times if was due to the same gas problem. For some reason the vehicle would register it had a half a tank but would suddenly run out of gas. This would leave me stranded in dangerous situations. Finally, one of their mechanics admitted he had broken the fuel pump and sent all the pieces up into my fuel line thus clogging the system. I found this out after Mortiz and BMW of North Texas both assured me they had already checked the fuel lines. The last time the vehicle broke down I was almost hit by a semi. The vehicle also had a fault battery, brak issues, smoking cigarette lighter, etc etc. I was so disgusted and felt so bad selling this rotten vehicle to someone else I ruined my credit and allowed it to go back. I have had an attorney talking to Mortiz/BMW but we have not filed suit yet. I do plan on contacting another attorney to actually file a suit. This is wrong and BMW should not promote these vehicles!!

My BMW transmission has failed to reverse after have only 168,000km(104,000 miles). Dealership cost to rebuid transmission is apporx $5,000Canadian plus rental car.Time line is two weeks. Received information that all Ontario BMW dealerships sends their transmisions out for repair to a well know transmision specialist in the city of Toronto. They are now repairing my transmission for less than half the price of the dealership and will be completed in only 3 days. I have not tried to claim warranty as my vehicle is 2001 but the amount of complaints read online about this issue is rather high. BMW should have a recal for defective parts prown to break prematurely. Unacceptable after 168,000km.

I purchased a 2000 323i in the fall of 2000. At 25,000 miles, and just over 5 years, I had to have the brakes repaired. Warranty had just expired. In January,2007, I had to have the window regulator replaced. I just read that this is also a recurring problem on this model. And, here's the BIG problem. My car now has 33,350 miles and suddenly the transmission blew the reverse gear. Like so many other people are claiming. The BMW dealer denies there is a problem with this model, even though there are many consumer complaints to the contrary. Neither the dealership in Seattle or North American office has been of any help. Essentially, because the warranty has expired, it is just too bad. So what is one to do, put in another transmission that is likely to do the same thing? 33,350 miles on a luxury car and no support from BMW.

I am suprised at how so many people complain about all the bad things about BMWs and about the dealership yet no one seems to take any action. I know that some European cars like Fiat and Renault are not sold here anymore because of how bad the products were why can't we do the same to BMW?

I own three (3) BMW's I have owned five (5) altogether. I have a 2000 BMW 740i with the M package. In August of 2007 I purchased a new battery for the car, you can only use a BMW battery because they are the only kind that fit in the battery compartment. I payed over $200 for the new battery, eight (8) months later the battery is dead, so I get it jumped, take it to Roseville BMW and they charge it up. I bring it home after spending over $2000 for the 100,000 mile maintenance. The battery went dead again, I called BMW Roseville and was told the reason it went dead was because I didn't drive the car enough and that I would need to put it on a trickle charger at night to keep it powered up, I thought that was a load of hogwash so I called BMW North America and the cheerful young man on the other end told me yes they were right I didn't drive it enough and would need a trickle charger, this made me laugh, I was not just born yesterday, so I took the battery down to my local Firestone dealer to have it charged,( the battery didn't have to be charged by BMW only), they put it on their charger for 18 hours and it still registered dead, they say it is a bad battery and won't hold a charge.I am trying to get BMW to cover their faulty battery and replace it but so far no luck. I have been a loyal BMW owner for many years now but I am considering going elswhere for my next car, Audi's are looking pretty good right now.

The door system on the passenger door has failed completely. There is no way to open the door. There isn't a manual key hole to unlock the door and none of the provided systems work. This is a safety issue. And there needs to be a national recall and investigation. BMW denies any known problems, however, there are internet postings relating to doors being jammed, etc..

i have a 2004 bmw x3 i leased new and have had considerable although non-harmful problems with the car since i've had it. six months into the lease i started having trouble with the sun roof and today 5-14-08 picked it up from the shop after 9 different attempts to fix it. Other problems have been broken cup holders to battery trouble. I expressed how unhappy i am to the service manager and was told legally theres nothing i can do and deal with it. although it may be an pain for me to bring it in to the shop i have no legal grounds to do anything and bmw has no obligation to do anything other than to try and fix whatever problems i may have.

I own a 2000 BMW 323i (bought new in July of 1999) and since the 3rd week of owning the car, have been living with the stupid red airbag light on. This gorgeous driving machine has been to the dealer at least 6-7 times to remedy the problem, and it seems like they have fixed it, the next day, light's back on. PLUS, the best part: in 2004, I was driving the car on a warm sunny day, went over a pothole (oops) and the ENTIRE side impact airbag system on the passenger side deployed, smoke, debris flying n' all! Lucky me. Then of course, the car wouldn't accelerate, so I had to slow down and pull over. I called the dealer, (you're gonna love this:) who had just the Friday prior serviced the car for a 'voluntary airbag blah blah blah recall'... Needless to say, with some strong words I had the car towed to them, got a BMW loaner (the ONLY loaner ever given to me by BMW for having my car serviced by them) and my 323 was out of service for an ENTIRE WEEK! woo hoo! Let's NOT even get into the 1.5 inch thick binder full of service documents for other faulty problems.... I called BMW of North America the following day and they were the most apathetic bunch of a-holes I have ever had the pleasure of dealing with. For financial reasons I still own the car and am anticipating the next disaster... to whom it may concern, if you are considering a luxury brand, PLEASE consider a Japanese bran.. the one with the L in the oval; you won't be disappointed! trust me!

I leased a 2007 530I BMW from savage BMW on 12/31/06. My car was totaled on 2/22/07 by a man who ran a red light. My insurance company paid BMW Financial the agreed upon pay-off for the car. I received a bill from BMW stating I owe them $1085.00 still. A $500 deductible some administrative fees and $559.00 for that months lease payment. When I had called BMW Financial I was received by extremely rude customer service. I explained to them that my insurance company waived my deductible because the accident was not my fault, they stated that was not their problem. I also explained to them that they already agreed to a pay-off amount to my car and did not understand how they could ask me for an additional lease payment after they agreed to a pay off amount, the answer I received was Because we can. What they explained to me was that they received the payoff check on the 21st from my insurance but needed to receive it by the 20th in order for me to not have to make that months lease payment. ONE DAY!!! I will NEVER purchase/Lease another BMW again. The customer service was beyond horrible. They were so extremely rude to me that I am still in shock that a company like BMW can treat customers this way and still have customers. The sad thing is... it was not just one person it was many, even management.

On August 9, 2007 lost my fulltime job also work as a realtor . A few months later I strated making my car payment late ; I had closing in Novemeber so i made a payment used part of rent check to pay in Jan , Feb , March -no payment I had to leave the country due to the death of my Grandfather on April 9th 2008 I made a paymeent indicated the situation to the rep .

bought my car 2000 BMW 323i, was enjoying it very much. i have to agree driving the car is a different experience i never had w/ any other car. but i had nothing but problems w/ it. first the window regulator went out, i could not roll the window up, i replaced it. another day all of a sudden the car stopped in the middle of the road, cam shaft sensor went out, i fixed it at the dealership, ofcourse at a high cost. then one radiator extension tank starts to leak, i never had any accident, dont know what happened, had to replace that too. by now i was kinds frustrated. never expected BMW to give me that much of trouble. final blow...it would not pull reverse, that damn transmission cost me $3500 to get that fixed, dealer asked for $5500. do hell w/ it...i sold it after getting it fixed. never again BMW.

I purchased a 2004 325i new in June 2004. I have had nothing but problems with it. At 50,000 miles, this car began to fall apart. The A/C did not work and had to be recharged with freon each summer. The amplifier broke and needed to be replaced. Various transmission components failed, requiring a $2000+ repair each time. I have been stranded in places like Newark Airport's terminal highways, the George Washington Bridge, the side of I-80. The radio no longer works. Now a gear positioning sensor is needed. This sensor cannot be replaced without removing the entire transmission. Since reaching 50,000 miles, I have been afraid to drive this car more than 50 miles away from home. What an expensive, overrated piece of junk this car is. I gave up on repairs and leased a Pontiac G6 to last me until I'm done paying for the BMW. Tires were junk. They needed to be replaced every 15,000 miles. I do not recommend this car to anybody. I have learned my lesson the hard way, and I am sharing my story with anybody who is in the market for a new car.

The descriptions of the problems others have had with their BMW 3-Series sound all too familiar. My car was not 'certified' when purchased, but I have had more problems with my 2000 323i than with my 11 year old Nissan. It's extremely frustrating, because it's almost as if certain things in the 3 series are so poorly designed that they break unusually quickly.

Imagin BMW touting there big warranty and server plans. Well for those of you who dive less then 15000 miles a year for get it. It's not a four year warranty on service. They won't work on your car until after 365 days. 364 is to soon. Meaning you get three oil changes on your plan. Now for me the dealship had no problem charging me 1100.00 for a 6/100,000 warranty. But did not mention I would only get one oil change because you can only schedul your service after each year.

on april 28 2008 around 6pm i was driving from raleigh to durham in north carolina on miami blv hway 70 @ 45mph when the airbag from the drive side blo up and heat my left arm i fell like my arm was in fire,the front left the roof airbag the back left airbag go off,i stop the car go off, i call 911 the do the report.the next day i call my insurance they tell me they have to hear from bmw what cause it before the get me a rental car,finally i have to rent a car my self .i sent the car to the closed bmw dealer who telling me the next day they can fixed it at $7000 what is not right

i took my bmw to the dealer to check out a noise that i kept hearing for months when i use my sunroof. i also c/o my sunroof leaking when ever i go thru the car wash. they told me that it was not under warranty anymore, however, they took the car back to the work shop, to tell me what the problem was. when i got my care back the inside retracting roof had fallen apart and was lodged in the roof of the car. they handed me back my keys and said that they are not responsible for that problem. i took my car to be checked, intact, its only 5 mnths since i bought this 2004 suv. now i have a broken sunroof and customer service dept for bmw said that the only solution is for me to pay the labor which is about $800. and they will pay for the part which might be as much as $1,500. do i have rights to take then to small claims court?(the dealer)

Brought my car to dealership to have repairs made, Paid $2500 to have fixed, drove it home, same problem was happening. When I brought it back to dealer they wanted another $2500.

Bought the vehicle used. Since purchase have had back power windows fail,power steering unit fail.expansion tank fail,idler pulleys shatter,water pump pulley shatter, roof leak,air conditioner blows hot and cold at same time. I have had vehicle fail to go into reverse 2 times, and one coil pack has failed.I have had this car 2 years.

I bought a certified 2004 325XI 12/15/07. Within 2 weeks 2 different front headlights went out and had to be replaced. Within a week of purchase I put brand new snow tires with rims on this car. The tire dealer told me the car was out of alignment even though the dealer had assured me it had been totally gone over and everything repaired before I bought it.

My daughter bought a 2000 323i BMW. The dealer she bought it from repaired the transsmission, because reverse went out of it. When we bought the car, the motor must have gotten hot about 5,000 miles later. Apparently there was a bulliten that went out in 2006, stating that BMW cars that overheat, head bolt threads come out of the block and a new motor is necessary.

My 2002 5 series BMW heated front drivers seat appears to have shorted and burned through the leatherette, my wool coat and a blazer that I was wearing at the time. I contacted BMW Canada with the information. They took the mileage reading (approx 104000kms)and then suggested that I take the car to a BMW dealer for inspection. The dealer told me that heated car seats often burn through and gave me a quote for a new seat pad. He would not make a report of the damage unless I booked the car in for an inspection and paid for the inspection. I then wrote to BMW Canada detailing my concern. About a month later I emailed BMW Germany and they asked for a copy of the letter. A few weeks later I got a call from the BMW dealer where I had taken the car. I am not a customer of theirs as I use an independent to service the car. They basically indicated that they were not interested. (This is reasonable as the issue is with BMW Canada) Another week or so passed and BMW Canada got back to me to ask again about mileage. I provided this to them and then thy told me that the car is out of warranty and that the burnt seat is my problem. I have asked them to put this in writing. Subsequent to the burn appearing in the seat I have asked a number of car dealers if they have ever experienced this. Not one (apart from the BMW service person) have ever heard of it happening. My concern is the neglect by BMW of what I do not think is an expected fault in the heated seat. I would have thought that they would want to investigate the cause to rectify any underlying fault in design to prevent this happening again. The lack of concern from BMW and the lack of interest in investigating a potentially dangerous fault is staggering.

Why does BMW not recall regarding the window regulator problem. There are so many people who has this problem. I wish I can do something.

I purchased a Certified Pre Owned 2004 BMW in April of 2007. When I purchased the car I was super excited because BMW always sells the fact they pride themselves on service. I also opted for the extended warranty. Since my purchase of the car it's been in the shop for Keys not working, A/C spitting water out when running, alarm activating unexpectidly, tire sensor activating since date of purchase even with new tires, side rocker pannels falling off, sunroof rattle, SRS restraint system malfunction, blue tooth not operating, oil warning sensor going off. and these are just the begining of my probelms. I first had the vehicle serviced at BMW in Bakersfield, of course the service department was unable to duplicate any problems with the vehicle and returned it to me promptly and said bring it back when it's having a problem, which turned out to be the following day. Only to find out I would be without a vehicle for 3 days and NO LOANER because I had to make a reservation 3 weeks in advance for a loaner vehicle. Then I took the vehicle to Savage BMW in Ontario expecting better service. on the first visit I waited 3 after my scheduled appointment time to get my car in for service and when they were taking it in I was told they would not get to the car that day and I would be without a vehicle for 3-4 days. It was not until I started getting upset on the sales room floor that the found a loaner car for me to take while they worked on my car. 3 days later they called and my car was finally being looked at. Upon receiving my car back they damaged the side plastic pannels around the window which took 3 weeks for them to get replaced. now that my vehicle finally went over the original 50,000 miles my extended warranty is supposed to kick in only to find out no one told me the extended warranty does not cover the vehicle like promised and I have to pay $50 deductible per item I'm having a problem with. Now all the items I am having problems with have still not been resolved. I called the dealership where I purchased the car and their exact words what do you want me to do? is all they say. I love the style of the car and how it handles but I will never buy BMW and I will tell everyone I know not to buy BMW due to the lack of service and disreguard for customer satisfaction.

I am a US diplomat assigned to Spain. In 2005 I purchased a 2006 BMW 325i by ordering directly through BMW headquarters' Diplomatic Sales Division. The car was delivered from Bavaria to the local BMW dealership in Madrid, BMW Herranz. I took ownership in October 2005. In February 2008 I began to get a sensor light on the dashboard that indicated a problem with the steering wheel. Meanwhile, the car wouldn't start. I had to remove the fob, wait, and start again. I often repeated this procedure numerous times before the car would start. I took it into the Herranz dealership and had them look at it. Since it was time for a general tune up and oil change, I told them to do that too. I expected the steering column error to be fixed gratis. Boy was I in for a surprise. I was told the problem was a sensor that needed to be replaced and the software needed a reset. The total cost to me was about 850 euros or almost $1500. I argued that I bought the car through Diplomatic Sales with US specifications and that the US has a four-year warranty. But I was told rudely that in Spain the warranty expires in two years. In fact, that holds true throught the EU.

I bought a new BMW hard top convertible last May (2007). The car mat on the drivers seat came loose causing it to get caught on the accelerator pedal causing me an accident. BMW Australia have said that they have not had any other complaints. I want to put the word out there to other BMW owners and ask am I the only one? Toyota had this problem with their mats and recalled them.

2006 325i, rear pinior seal went at 34000 miles. My 1995 camery with 212000 has eld up better then this piece of junk.

within the first week of owning my 2007 brand new BMW m6 my clutch went out completely, it happened when shifting from first gear to second gear, the clutch got stuck in side and when it came back out it was super lose, i took it to niello on Fulton ave in Sacramento ca, a disrespectful person by the name hanz kept trying to get me to sign a work order for a new clutch in the amount of $2000, this car had under 1000mi on it at the time BTW, so asked to speak to the manager who is joe Detrick, he said its probubly my fault why the clutch went out but if i had bought the car from him then he would have fixed it no questions asked, anyways that night i had it towed to stevens creek bmw which is where i bought it from they fixed it, about 3 months later i start the car and the check engine light comes on and says low oil and to stop carefully and avoid driving the car all together, so i calll around and find out the oil for this car is $28 a quart so i call service in the new elk grove bmw which is also owned by niello, eric gomez is my service specialist i tell him the situation and he says hey just bring it in, so i tell him the what happened at the other niello and he assures me that he would never do that to me and that elk grove niello will take care of me, also the reverse lights dont work, about a week into it they fix the reverse lights and but cant get the reading of low oil pressure to go away, they put new switches and got new tools from the east coast to test it out, about 3 weeks in they find out a chain is broken in the engine and the finger pointing starts, eric asks me how far was the car towed because it could be the drives fault i assured him my car is manual and was in neutral as the car was pulled up the flat bed, not an automatic in park mode, so then it takes another week to get a specialist to fly in from LA to tell them how to fix the car, a week later from that time eric calls me and says that the engineer/specialist concluded that it was my fault the chain broke and that i over revved the engine first for nine minutes then he changed it to nine seconds which is equally absurd, because first of all theres a governor on the rev limiter and also i never drove that car hard ever since the clutch went out, i was infact scared to push that car past 4000 rpms and it has a redline of 8250, iranoutofspacetotype

I have a 330 bmw that comes with equiped with RUN FLAT TIRES for 31 months that i bought from RALLEYE BMW in NY. in this time i have had 24 flat tires at $450 per tire. They told me it must be my fault because there is no problem with the tires that I have. Anyway after spending almost $10,000 and going there 1 time per month to get a loaner and get my tire place i came across this! http://www.lemonlaws.com/2007/06/kabob_files_class_action_alleg_1.html

Last year when I took my car in for its 2nd service my husband was told on my model vehicle (325i)the tires do not need rotation. I went to BMW on 02-21-08 for another service and the service rep. He guaranteed they would do that. Upon picking up my vehicle I found out I need all new tires and alignment at $1,045. When I took my vehicle home my husband said they had not been rotated nor was it on the service form. I left a message for the manager.

I have 1995 BMW 3251 sedan that almost stop me at the middle of the road. This is a dangerous car luckily no other car behind me, I pull over right away, cause i my car is losing speed until there is no more power , so I stop immediately and try to figure it out whats wrong. Then I found out to my mechanic that my transmission need a replace. The mileage on this car was 104000. Paid $6000. Never will buy this kind of car.

Mini problems at 39000 miles. Radiator resevoir leaks, changed thermostate, engine gasket changed, belt tensioner replaced. All this at low miles. Not the type of quality I expected from Mini/BMW. High dealer repair prices too.

I have 1996 BMW Z3, I took it to service in late September 2007, windows not closing, check starter and repalce key, I had my car keys stole at a robbery at my house. I knew it would take time so by November 28 I was told the car is ready. I went thereto pick it up witha hefty bill of over US Dollars 3200.00 wrote the cheque and was ready to pick up my car, surpise it was very dirty but I said , well I can clean thism, then I opend the door and the seat was broken by the personell of Auto Germania, the gear shift was broken. I called every day to get the car fixedno luch, noeoen even bothered to return the call, so no car for all of December and Jnauary and February, I am the GM of a deluxe Hotel in Peurto Rico and need transportation every day to go to work and back and business trips. the service attitude and non response of Auto Germania in Puerto Rico is awful,no respeonse, I left many messages with the manager , the service manager, the service attendent.. no call back, nothing. Then I was promised thye will send my car two weeks ago, I called every da, no respone, no car, promised every day, tomorrow etc. As of Today February 22 , 2008 no car as yet.

I was due to turn in a 3 series bmw sedan on lease from cunningham bmw and decided to lease the new 2007 530xi sportswagon. Everything was great for a while, then problems started windows malfunctioning,switches not working for any of the windows, took in 3-4 times to have them replace switches that were on back order blah, blah, blah, everytime, and in the mean time someone scratched my drivers front window in the process. By the way they wouln't take responsibilty and did not replace! I have the automatic tailgate which I loved, until it started to malfunction and my arm got smashed in it! Not good, no safety stopper on it! It is a very heavy door when it comes back down on it's own w/o warning! I have taken car in and complained over 4 times now within 1 year and they have not been able to do anything because of course they are never able to duplicate the problem because it is spuradic! Tired of the lies, the B.S. the hassle, inconvienece, frustration.

My wife and I bought a certified pre-owned BMW for her to use as a daily driver. The car had 22,000 miles and the sales staff assured us that when these cars are certified....they are as good as new. Within 11,000 miles (and less than 1 year)of use, they now tell me the rear brakes are shot....$600.....the front suspension bushings need to be replaced......$500......they don't know why the service ngine soon light came on and we lost a cylinder firing for a while. Oh, but I am about due for a standard service.....an additional $1200.00!!!! None of these defects are covered under the certified warranty....in fact it doesn't appear to cover anything. BMW says that the car was certified ...not by my dealer....but by a Florida dealer over 14 months prior to our purchase. Of course no one can tell me what happened in that period. The certified program is nothing more than a markeeting gimmick to increase the price suckers like me are willing to pay for peace of mind.

i too was at the store went to leave, no reverse! i called bmw, sorry your car is no long in warranty. what to do now?!!!!

The night I purchased this vehicle, I noticed 3 damaged areas on this vehicle one being a scratch on the front bumper, 2nd yellow stained headlights and side lights, and 3rd stained/faded no shine at all chrome window trimming on all 4 windows, I brought these damaged items to the attention of my Salesman that night and he ask if I would bring the car back the following Tuesday which was 1-29-08 the detailed guy they use for these things would be able to take care of them, When I picked the car up Wednesday 1-30-08 the only thing that was repaired on the vehicle was the scratch on the front bumper, I asked the salesman why weren't the other items taken care of and he stated, Oh! He wasn't able to do anything about the headlights and the window trimming, Of course no other suggestions were offered. My husband called Thursday and Friday of that week to speak to Management to explain the problem we were having, and stated how someone could have at least gave us a referral to have these items repaired, since the Service Department was unable to do anything for us. No one as of yet has been able to give a referral or assist with getting these items replaced/repaired. I have been to 4 different detail/body shops in Fay. NC and no one is able to repair these items, They suggest I take the car back to Valley BMW and ask why would these items NOT be covered under warranty when the car isn't old enough to have these problems with these parts. They stated how they have had vehicle as old as 2000 and they don't have this problem. They told me this should not be happening to a car so soon. I understand when you purchase a used vehicle there will be some wear and tear, but this is ridiculous, I can't find anyone to repair these items, It is not fair to me as a customer who has purchased a vehicle that is new to me. If BMW use quality parts, why am I having these issues? This is my second time purchasing a vehicle from Valley BMW there will not be a 3rd.

I purchased a 2003 bmw 745i series on 8/18/06 on 8/28/06 i complained about the car slow take off and putters when starting up. I was told no problems by the dealer. on 10/30/06 brake lining light came on, They serviced the front brakes on 11/06. every 2-3 months something going wrong with this car. 8/07 engine light comes on I tell the dealer there's ticking under the hood sounds like a rod knock, I was told there's nothing wrong all the 7 series makes this noise. 10/07 I complain about winshield washer fluid leaking, @ first I was told there was a worn out washer ring, I took it in, left it for 2 days, went back to pick up my car and was told nothing was wrong. Called 3 days later to complain about the same problem, and that my brake light was stating I needed front brakes and lining in which was suposenly done less than a year ago, and now i need new brakes, does not sound like they were done. 11/07 engine light is on again, call dealer and they claim they serviced the engine and changed the oil, still complaing about the leakage in the winshield washer fluid no satisfaction, complaing about the front brakes being replaced less than a year no satisfaction, still hearing the ticking noise, paint on the inside has peeled, asked for a history on this car. states that paint was peeling and was repainted in the same areas that's peeling now, also I asked for the scratches to be buffed out when I purchased, I was told could be done has yet to do. This dealer charged me $46,000 dollars for a used piece of junk and I still owe $36,000 dollars left to pay for this car. Can someone assist me as to what to do about this situation.

,I purchase a new Bmw x5 4.8i which was picked up at the dealership on the 2nd of Feb 2008 at about 12:30pm,after a 21mls drive home the electronic damping control malfunction I took it back to the dealership the 4th of feb.After the dealership did their diagnostics they kept the vehicle for repairs,I was given a loner,on friday the 8th feb I went to pick up the vehicle that was ready,before the vehicle could be delivered to me the malfunction EDC delevoped again.so I was told to leave the vehicle and was given another loaner.On the 11th feb the dealership called me stating that they cannot repair the vehicle at the moment because they have to order a part from Germany.I paid $69,800.00 for a SAV drove it for 20mls ,it is at the dealership.I will like to know what are my options with regards to this fustrating situation.

purchased the 2001 BMW X5 4.4I april 1, 2006. I guess I was the fool. every window regulator has been replaced. drivers window twice engine oil pan leak, electrical wiring issues with brake and fog lights, wiring issues triggering codes to fire off excessively, coolant leak leading to vehicle overheating and dealership never noticed the potential issue although i complained and bought to service department at least 4 times for this leak, etc etc. i would have to get the service records to tell you all the issues but no need to go on and on. you get the point. stay away from BMW. should stand for BE MORE WORRIED when attempting to purchase a BMW. I am very disappointed!

i bought a 2000 bmw m5. they advertise that they are a reputable independent bmw dealer affiliated with dinan. i flew to their facility and upon taking the test drive i found that the pixels are bad in the dash, they said contact bmw and they would fix it, why is this my job and why wasnt i told about it. then i took the car home thinking thats all that wrong with the vehicle. after getting it home i flew to europe and didnt have a chance to get to the car for a couple of months. when i got home i went through the car and og my god what a mess. the cd player cassette was missing, it has a engine oil leak, the rims do not match(paint wise), the zenon headlight system had been stripped from the car and worst of all the check engine light had been tampered with and the car will not pass inspection. they folded a piece of gauze up and stuffed it in the check engine light socket and put a new hampshire temp tag on it and sent me on my way with NO inspection! that is lower than low! also illegal as the new hampshire highway patrol has told me. i presently have a BBB claim in and it appears they have had complaints befor. also i have filed charges with the new hampshire highway patrol. my lawyer also is filing in federal court. i had hoped these guys loved bmw's as much as i do and would treat me fair and honest, boy was i the fool.

I have a 2007 BMW K1200GT motorcycle. Previous to that I had a 2006 BMW K1200GT. The 2006 model developed problems almost immediately after I purchased it new. There was a loss of power, hesitation, and loss of fuel economy. I complained to several of the local dealers about it and had a BMW dealership in Tucson AZ look at it. They recommended I update the on-board computer with the latest software. I assumed these people were the experts and agreed to let them do the update. The technician made a mistake when he loaded the software and my bike had a negative reaction to it. It changed to a totally different bike and was 10 times worse. I complained immediately and they told me to ride it for the weekend and see if it got better. Come to find out this is a common phrase the dealers use because they don't want to deal with you if you have problems. Of course it didn't get better, it got worse, much worse. After 6 months of arguing with BMW dealers and BMW of North America they finally agreed to get me a new bike because I threatened to go to the biggest BMW auto dealer in AZ and tell all their prospective customers how they treat people that already have their product. I was called the next day and offered a settlement on a new bike. BMW absolutely hates for anyone to say anything negative about their product. After I received my new GT the worst possible thing happened. I had an accident with it and hit a curb and laid it down. I was right back in to the hell hole of dealing with BMW, but this time it was 10 times worse. I took the bike to Victory BMW in Chandler,AZ. They first repaired the bike cosmetically and called me and said it was fixed. I took it for a test ride and the bike swayed left to right on the freeway and buckled in high speed corners. I immediately returned the bike and complained of the problem. The shop re-looked at my claim and decided to put a whole new front end on my bike and had not diagnosed the problem for certain or correctly, according to the claims adjuster with Progressive. After my bike spent another approximately 10 weeks in the shop I received a call again to pick up the bike. The dealership made sure that I signed the insurance check so they would get paid and then left me test ride the bike on the freeway. I took the bike out and to my horror it did the same exact thing that it had before they replaced the front end. I was so angry I went back immediately and complained that the bike was not repaired correctly and I wanted it repaired. Their reply was that as far as they were concerned it was fixed and they told me I was not welcome there any more and they did not want my business. I was in awe, and couldn't believe it. To make matters worse they had complained that the insurance company had shorted them and they didn't make any money on the repair which is bs and the insurance company knows better as well. Next I complained to BMW of North America about it and it is like talking to the wall. These people could care less and refuse to work with you. They had a representative come out and ride my bike and of course he said he noticed nothing. He and all the dealers told me that all the roads tilt to the left, can you believe that bs. I certainly don't. When I asked him how many times and how many miles he has spent on a GT he said twice and about 100 miles. I have had 2 GT's, have been riding one for about 2 yrs and have over 30,000 miles on them. Who is the expert me, or him? I had taken the bike to the Scottsdale dealership and they refused to work on it. I had also had it to Tucson for the BMW rep to ride it. Next I had another accident on it and I am convinced that part of the reason is because the bike is so unstable from the first accident and was not repaired correctly. When I turned in the 2nd claim to Progressive they called the dealership in Tucson and they refused the work. This left me with no place to take the bike in AZ. I again called BMW of North America and again they didn't want to help me. It took them nearly 2 weeks to call me back and they gave me the website of an independent shop. They didn't give me a location in Phoenix, a contact name or number. Little did they know that I have met the gentleman that runs the shop and he had already looked at my bike. I made a call to him and asked him if he would be willing to repair the collision damage on the bike and also repair the bike correctly from the first accident. I also asked him about BMW of NA and he told me they had called him the week before and asked him if he would be willing to work on a GT. They didn't tell him it was mine. In fact when he called them back after he talked with me they lied and told him that I didn't want the dealers in AZ to fix it, that I wanted an Independent shop to work on it, which is the exact opposite of the truth. I have had no help from anyone at BMW unless I press them extensively. In fact they have argued with me about everything. The dealer in Chandler damaged one of my saddlebags and didn't repair the other correctly. When I complained they told me to pound sand and after extensive complaining and letters to the Better Business Bureau and the Attorney General they called me and told me Mr. Franz we are getting you 2 new bags. I told them it was about time. As far as my GT right now it is at a different Independent shop that an attorney's firm recommended. They are in the process of repairing the bike. I just am at a loss with BMW. They pick and choose who they want as customers and I just find that difficult to believe. As far as the Insurance company, they have sent me a check and I guess I am on my own to get it repaired. The paralegal that recommended the shop told me that an attorney wouldn't want the case because I wasn't hurt in the second accident and just had some road rash from the first. I am not sure how to take this. What ever happened to helping the customer. It is all about money and profit. It is not about making sure the customer is satisfied. My answer to this is sooner or later the word will get out about what has happened to me and consumers won't put up with it, I know I won't and I plan to tell as many people as I have to, to get something done. I won't stop until my bike is repaired and repaired correctly. I have to admit it would be nice if I received some assistance because I sure would appreciate it after all of the complete hell BMW has put me through.

No complaints about BMW dealers or service departments. My complaint is strictly about the car itself. My car is experiencing significant electrical problems, with fault codes up the wazoo. I brought my car into the dealer for repair each year I've owned it.

I took the BMW to the BMW Fields beacause they replaced the alternator about 15 months ago, and it is having the same problem. Since the service warranty that i have will not cover the alternator, BMW service warranty wil have to pay for the replacement, because it has a warranty up to 2 years. Bmw Fields say that they will not cover the warranty because the part got damage by and oil leak which if you look at the engine it is clean, you do not see any oil. I have not washed the engine compartment in 3 years and it never showed any kind of extreme oil leak like they said it has. Before i left the car there i inspected the car, touched the alternator and belt and they were not dirty/oily. Since it is their responsability to pay for the alternator and labor they are giving all kind of excuses not to pay for it. I do know for a fact that the problem is the regulator in the alternator and it can not be damage by oil or water.

I bought a BMW 645 CSI. This was supposed to be a well engineered convertible automotive. I have the car for about 2 1/2 years. From the first week it had transmission problems. The car would jerk going uphill or in slow traffic. The jerking was unpredictable and I became scared of driving the car because I was not sure when it would jump and hit another car. I have taken the care back to BMW Beverly Hills multiple times. They claim it is a software problem. They claim to fix it but they never do. Every 3-6 months, when I get frustrated I take the car back. They admit that this is a problem that many owners of the BMW 6 series have complained of. This is the worst car I have had in about 30 years of driving. I am waiting for my lease to end so I can return this expensive lemon .

The Maintenance Warranty Bait and Switch. I bought a low-mileage BMW from a dealer. The car was a demo with 10,000 miles on it. The dealer told me he would extend my warranty to 55,000 miles or five years and that all of my maintenance would be covered. Now BMW says there are actually two warranties: one covers maintenance and one covers everything else. They say the maintenance warranty ran out four years after the first mile was put on the car (Nov 2007). The other warranty is in place until next year or 55,000 miles. Buyer beware. Don't trust the salesman. I love my BMW but will never buy another one. I feel so screwed.

ive taken my NEW car into peter pan bmw 3 times for my speakers that were cutting out. They said all 3 times that there was no prob and that their foreman can take it over night to see if the prob occures. well, he wants to drive it over night to his home in SONOMA!Thats rediculous!I also have a check oil on my comp screen and its fine when i checked it.i told peter pan to check it out and again, they said there was no prob. they attempted to fix and diagnose the speaker prob but said they couldnt just replace it and that their hands were tied.my bluetooth stopped working after picking up my car also. my adviser said my phone wasnt compattible w/my car. ive used my bluetooth the day i drove out of the lot!this has been a nightmare!ive had to miss work on those days, ive also been late!now that their hands are tied. what am i to do?i want them to just finish this issue and replace the system speakers. they keep saying it costs them too much money and that they dont hear the prob.the speakers cut out every now and then. im not going to accept spending over 50,000 on a new car and not have my warranty honored. please contact me. thanks.

My under warranty car (including maintance) had an oil change after 2 years. Even though in between I visited the dealship. According to BMW there is one change per 12 months.

Driver suffered burns on hands and fingers trying to extinguish the fire in a panic stricken state, loss of clothing from fire/burning, damage to the vehicle, loss of work time, psychological trauma from the experience.

i bought my dream car one year ago. a bmw x5. in the last year i have had to replace brakes, rotors, calipers. the battery and alternator just failed. both side mirrors have been replaced. sway bars both went. the hatch failed, brake light assembly replaced and speaker in drivers door. two door actuators since the car kept locking me out and then the alarm would go off. i have had the warranty to cover most of this but when you pay this much money for a vehicle, you should be getting superior service and in ll months my suv has had to have service on 10 different occasions. i just get one thing fixed and something else goes wrong. i have never had so many problems with any other vehicle that i have owned in my adult life. this is my first and last bmw. when you ask the dealership if this is normal, they tell you that some vehicles can be problematic and that you do have 65,000 k on it. thats nothing. ill go back to my jeep products thank you

I bought my 2000 BMW 323 Wagon new. It actually came off the boat, no miles. Within the first 50k miles the engine had to be replace. Thank goodness it was under warranty. I also had the water pump replaced several times under warranty. After warranty, I have had the transmission replaced because my car would not go in reverse. I have had the engine replaced again. I have had three of my window regulators replaced. I have had most parts related to the steering system replaced about 1600 dollars and now I have to take it back to the shop on Monday. I have had my thermostat replaced at least 2 times. I have had my speedometer sensor replace twice. I have had so many things replaced in this car that it is too hard to remember them all. Just in the last 2+ years, I have spent about 13,000 dollars in repairs. My ABS light started clicking on and off while my car was still under warranty. I was told it was nothing. For the last 2 or more years, it has been on consistently, now I am told it needs to be replaced. I love my car when it is driving. i must say it has kept its stylish look. But to my family and close friends, my car is a joke. I am afraid to drive it outside of 50 miles.

2006 BMW 325i is using low quality tires making high level noise in driving. It's a well known problem within BMW for a long time(according BMW technicians, and BMW even has a program to phase out the tires). But Fremont BMW shift burden to customers in fixing the problem. I bought a 325i from BMW Fremont in early 2006 and I noticed high level noise and sent it for maintenance at 5700 miles, I were told it's normal. In the first 12000 miles service, I high lighted the problem and were turned away for the same answer. When came to 17000 miles service I started to know from technician that low std tires were used which is the root cause and being recommended to replace all tires and pay the half of the cost. My car is under 4 years warranty and I thought BMW should bear all the cost. When the problem is getting worse, I came back with 20800 mileage and service manager told me that I have passed 20K miles limit and I have to pay 100% now. I really have problem that I pointed out the problem in early stage and were turned away with false statement. And being set up step by step to pay all the cost for the mistake BMW made to use low std tires.

I've had my BMW 323i since purchasing new in 2000. My complaint is limited to the defective window regulators. I've just had the fouth replaced to the tune of $406.31. We have three cars between two adults w/no children, I mention this because we don't have children playing window marathon. My company car is a base Dodge Charger and is driven everyday without these issues, why is BMW turning out defective junk like this? The dealerships attitude today was oh nthese happen all the time I've already scratched Ford & Lexus from my lists of cars I'll never buy again, suddenly my old hondas look pretty good.

My family purchased a made to order BMW 3 series sports wagon in March 2007. On Thanksgiving Day, 2007, the car got out of control - seems as if it self accerlerated - lurged forward on its own - and crashed into our house. Minutes before this happened, the car was perfectly normal as it was being slowed down by my husband, the driver, to drive onto our driveway. It took a few seconds for the crash to occur from start to finish but its impact was great. Soon after the garage lifted, everything went wrong. The car accelerated on its own, even though the driver's foot was on the brakes and crashed into the garage, breaking off a structural column of the house from its base. The car only stopped because it hit a 6'tall pile of sheetrock, which was delivered by our Contractor the day before. Our two young kids, who were asleep, woke up screaming at that point and we all were in shock. Neither my husband nor I have been in any accident that was caused by us. (In fact, it was the first car accident that I have ever been in in my entire life. I am 40 and my husband is 41.) We are convinced that human error was not involved. Something terribly went wrong with the car in those few seconds. I am terrified of ever being in the car again, let alone drive it.

Bought a pre-owned x5 with 40k miles. I was told this car was perfect by my salesman in Seaside California. We drove the car and a few days later as I pulled out of my driveway I got a heavy shock and noise as though I had been rear ended hard. Did my home work and went back to the dealership. Said they had a BMW computer program to remedy the problem. Went through that and it did not fix the problem. Here I am with a bum BMW that new costs 70K and what a great disappointment. Bring the car back for a 90% refund. Now I am out the sales tax and license plus out an extra couple of Ks. What happened to the great German engineering???

I purchased my car brand new in 2005 a bmw 525i. I have had nothing but problems with my car, Not getting stuff promised when i purchased my car. Was blackmaled from one of the service advisors.

BMW, like any other vehicle is still Just A Car, nothing more nothing less These were the words of the Manufacturers Rep w/whom I spoke about my vehicle. On 11/30/2007, I had my 2001 330CI in the shop for some maintainence. I was advised that the vehicle needed a new thermostat for which I paid. My total repair bill was approximately $800. Ok, no biggie (so I thought). Exactly one week later the car is toast. On 12/7/07, the car started blowing cold air from the vents. As I investigated this anomally, I looked and discovered that the temperature gauge was in the red. I got out of the car to see if I could smell anything sort of burning. I found nothing. I got back in the vehicle and it ran fine, but the gauge was no longer lit. My first thought was maybe they sold me a faulty thremostat. However, as I headed home, car begin to drive funny. After about 10 minutes, I pull off the road, and the car went dead. That evening, I had the car towed to the dealership. On 12/8/07, I spoke w/the dealer. They advised that the cooling system had failed, $2800. However, I would soon learn the meaning of BMW. On 12/10/2007, I got a second call from the guy in the service department who begin by interviewing me. He asked several questions which I had previously discussed w/the Technician on 12/8/07. After a few moments, I asked whether there was any additional problems w/my vehicle. He replied that the car now needed a new engine. BMW of Westmont advised me that there must have been a crack in the cooling reservoir which exploded causing the car to cooling system to melt. As a result, this affected numerous parts in the engine; therefore, I would need to purchase an engine ($10-12K) installed. To date, I continue to wonder whether this was an issue which could have been averted. I paid thousands of dollars over several years to maintain the vehicle at BMW of Westmont, only to have a maintainence/service related issues virtually total the car. These vehicles offer very little in terms of overall value to the consumer. I would suggest using caution, or selling as soon as the warranty expires. My advice would be to hed the words of the manufacturer Rep noted above....BMW, it's still Just A Car, nothing more, nothing less!

1st, thanks to the website available posting these common problems on the transmission of BMW. It is unbelievable and a shame that BMW of North America has been ignoring this existing problems because of costly recall that they have to deal with; however, it is the advantage for them to shine on customer service otherwise, the sales will be declined involving millions of dollars in the next few years. I will not buy another one again. I just experienced the same problem couple days ago with my well taken care of 2000 323CI WITH UNDER 50K MILES WOULDN'T REVERSE. I AGREE WITH CLASS ACTION LAW SUIT.

I have owned a 2000 BMW 323i since it was new. I have experienced the typical window regulator issues (all of them broke -two under warranty), camshaft sensor failures and even the failed lower control arm bushings that requires the replacement of the entire lower control arm and associated ball joints to be replaced. While all of this was a sign of poor design, I have put up with it due to the love of the ride. The fact that I am capable of doing all my diagnostics and replacing these components myself, has also helped keep the costs down so that I can afford it. However, now I have experienced the infamous car will not go into reverse syndrome (automatic ZF tranny with lifetime fluid). I have a lot of miles on this vehicle - 140K- but I have 200K on my 91 Chevy Pickup and put over 200K on a Datzun 240Z and never had a transmission problem with them or any other vehicle I have ever owned (except my BMW 330CI). I also own a 2001 BMW 330CI with a 5 speed manual transmission and it has an issue whereas the stick shift attemts to force you into 5th gear - from second- whenever the transmission is cold. I have read about this issue on the internet too. The stick shift rests under 5th gear, when it is cold and in neutral, and under 3rd gear after it is warmed up for 5 or miles of driving...this is Florida so cold means 60 or less. This makes it difficult to find 3rd gear during this cold running stage. It is apparent that while BMW makes a fine riding car, they have numerous issues with major component breakdown, making owning these cars very expensive. They had me hooked ( I also own a BMW R1200C cruiser motorcycle) but now I am seeing the true cost of the ride and starting to question whether or not I will ever purchase another BMW again.

I have spent more time, energy, and out of my pocket expenses getting my brand new Mini fixed than that of my old trusty, 1997 Chrysler Intrepid which, incidentally, has over 300 kms on it and only cost me $200 in a one time tune-up in addition to regular maintenance (ie, changing oil regularly, getting new tires and replacing a cracked windshield). Here's what happening with my Mini. In July 2007, I was travelling to Vancouver, BC for business. In the middle of the Rocky Mountains my check engine light started flashing.

I purchased a used '06 BMW 325I April, 2006. I had a warranty on the vehicle upto 50,000 miles. I had to take this car back every 3 weeks due to things such as door handles peeling(several times for this), lights inside of vehicle not going off, doors not locking/unlocking, retractable mirrors would not adjust properly, cupholder came detached, etc. I was ok the first few visits because I know things happen. However, after the third or visit for things that were supposed to have been fixed properly the first time, I have gotten furious! This company has the worst customer service I have ever witnessed! I am a customer service professional and there is no way I would treat a customer the way I have been treated. I think I have been treated so badly because I a female and I don't confrontations so I try to stay understanding, but this company has taken my understanding and mistreated me. I was told the I would be called back once a part that one of Autobahn's mechanic damaged in my car was ready. Guess what? It has been 2 weeks and I still have not gotten a call back. Today I had to call back once I noticed that for the third time the door handle inside my car is coming a loose again! This is ridiculous. I have called and tried to get answers and guess what? No call back yet. I am seriously thinking about trading this vehicle and not ever buy another BMW!!!!!

I bought a 1994 Used BMW with 75 thousand miles on it. After several repairs and hose replacements my car would not go into reverse after 115,000 miles. I paid over $4500 for a new transmission.. I immediately had a light come on that my coolant was low and took it right back and they added coolant saying they didn't touch the coolant level during the replacement of the transmission. Within 2 months again my car would not go into reverse. We have a 1 year warranty on the new transmission. After I take it back I will let you know.

Great cars until you reach that 50K miles.Own both a 323i and a 330i and both turned into pieces of crap after 50,000 miles. Windows keep on failing to go up or down and have had them repaired twice on both vehicles. Check engine light keeps on coming on on both vehicles and dealer always says something has to be replaced on the sensors. Power steering pump and all hoses had to be replaced on the 323i.

I bought a new 2006 325ISA (South Africa)from Flow BMW in June 2006. I have recently turned 25,000 miles. In that time both front seats have been replaced for excessive squeaking (3 separate trips to repair),run flats replaced at 15,000 (dealer comp at their choice for excessive road noise), inside drivers door pull replaced for coating peeling off (known problem, also happens on steering wheel)and most recently my left real axle and wheel bearing replaced. The best one is the fact that the car was delivered with the 3 of the 325 emblem on the back cocked to a 45 degree angle. The dealer has been great about this and I've been able to test drive most the loaner fleet. I have have tried to contact BMW NA about the poor quality issues and all I have received are canned email responses that do not address the problem. The car is a blast to drive, I'm just disappointed in the quality and the corporate response.

I leased a 2006 BMW 750 LI in November of 2006 (new). This car has had major issues and the dealer has been extremely unhelpful in resolving my problem. The car has left me stranded 3 times; and has a tire blow out on the Miami Turnpike. This latest incident whereby the car left me stranded and has been in the shop for the last seven days; the dealer has not been able to succesfuly diagnose the problem and since their diagnostic system tells them nothing they cannot repair the car. This is absurd. I have two small children and this is a safety issue. I am also pursuing Lemon Law due to the fact that my car has now been out of service for 15 cumulative days and my car is unrepairable.

I bought brand new z4 coupe roadster. Clutch broke after 166 miles the dealership sold it with 103 miles as new. They repaired free of charge but blamed me at 366 it broke again the following day after I received it. They blamed me again but charged me $2,800 but dealership that sold to me wanted $4,000.

In early October, my 2000 323ci convertible,like all the others, suddenly lost reverse. I received an initial estimate of $5,000 for the repair from my local German Motors mechanic and had the car towed back to my home. I found this website and www.noreverse.org by chance when I googled BMW reverse problems. I immediately began my conversations and documentation of the problem with BMW NA. I, too, was stuck with only a customer service contact (no other BMW representative is customer facing). After a week of discussions, I had my car towed to BMW of San Diego. They worked with me and in the end BMW NA covered the cost of parts under warranty leaving me with only the $880 labor bill. My car is well-maintained and has 58,000 miles on it. Although, in my case, BMW handled the situation well, I am still disappointed that this is not the standard by which they handle this entire situation.

I bought a 2008 BMW X5. Within 1 week I started having all sorts of problems, mostly electrical. The first with the power seats- while I was driving the seat would move into the wheel and squeeze me until I hit the 3 memory button as the others did nothing. I took it to the dealer and they reprogrammed it. Two days later the same exact problem. This time I had them tow it because I refused to drive such a dangerous vehicle. The next day they said the computer was replaced. A few days later the car would not start. Towed again, they said it was a relay switch. When I got it back, it started but clouds of blue black smoke poured out of the muffler while the car shuttered to life just barely making it. Towed again, I refused to drive it. Got it back the next day. Was fine for about a month. All this time the sunroof didn't open but being that I don't use it much and didn't have the time to deal with it just ignored it. The Nav system one day just refused to turn on. Had it towed. Back 2 days later- system replaced. A few days later, the car refused to turn easy- was very difficult and made a loud squeeling noise. It seems to be differernt things each time so it does not qualify as a lemon but what else can I do. I need this to go back and forth to work.

In 2001 I purchased a Certified Pre-Owned 2000 BMW 323i. Long story short, I later found out after being assured the car had never been wrecked, etc that the vehicle possibly had frame damage. Next the transmission went out and had to be replaced, all four window motors have been replaced twice, the interior molding has been replaced, the computer system has an unknown failure, that I was told now requires replacing the computer (all brake lights are on even when not braking and without problems), the sunroof motor went out, the catalytic convertors were replaced, and water pump literally exploded off of my engine, the power steering has now gone out twice, the air conditioner and heater have both failed, my airbag's are suddenly faulty, and every light bulb on the car has to be replaced approximately 3 times a year. I'm appalled by the service at ANY BMW dealership, and the quality of the vehicle purchased, especially given that it was Certified.

I reported a consumer safety and FIRE hazard in which BMW has known for sometime, according to one of their employees. The original safety hazard involved a 3Rd break light which burned its way of its housing into the trunk of my car, resting on flammable material and next to my gas can, posing a serious fire and or a very potential explosion condition.

I am presently leasing my 4th 3 series BMW; a 335I 2007. Love the car; HATE the Run FLat tires that BMW has chosen to put on these cars. These tires cannot be repaired and damage easily. They are $500 each to replace. The car is just one year old and I have already had to replace 3 of the tires one of them twice. These car models were designed without room for a spare or a jack so as an owner your only option is to continue to replace the tires every time the tire warning light comes on. Those associated with BMW are all aware of the problems with these tires but do not want to deal with the issue. But BMW is too reputable of a company not to take action. It is disappointing that one item on a car could sour my impression of this company. If my 4th lease was up today I would not choose to get another BMW just for this reason.

I leased a BMW in 2002 and purchased the car 4 years later with a full warranty. Recently I had a problem with the vehicle and took it to the dealer for them to check it. They told me that the engine needed to be replaced because of overheating and it was my fault. Thus, it was going to cost 14K to replace the engine which was according to them not covered by the warranty because of customer negligence.

I purchased my first BMW, a 530i, one year ago. My wife spilled less than one quart of drinking water in the trunk (from a cooler) due to placing a small sandwich cooler in the trunk. As it turned out, the water later seeped into the bottom of the spare tire well, where of all places, BMW puts the ECU, a main logic box controlling all the electronics for the whole car, totally unprotected from any trunk moisture.

On September 15, 2007, I returned my leased 2004 BMW 325i to Pacific BMW in Glendale, CA. After my car was inspected, I was told there was $300 (excluding tax) in wear charges. At that time, I told both representatives that I disagreed and wanted to dispute the charges, at which point I was told the following: 1) Both representatives told me that it was not up to them and that if I want to dispute the charges I should contact BMW Financial Services to resolve the matter. 2) Since I was under the miles I was allotted for my lease term, I should speak with BMW Financial, who would grant me credit for the wear damages that they (Pacific BMW) had estimated. 3) By disputing and the not signing the end of lease statement, I would be incurring additional charges for not releasing the vehicle at the requested due date. 4) By signing the end of lease agreement I was not agreeing to the cost, I was simply releasing the car to Pacific BMW. The representative (Sebastian/ Ben Dela Vina) than gave me a contact number for BMW Financial Services and assured me that they would rectify the issue. I contacted BMW Financial Services who in turn told me that the representatives gave me inaccurate information? and that there was nothing I could do. I again contacted Pacific BMW, both the GM and representative who I dealt with were extremely rude and unprofessional. Basically, the representatives at Pacific BMW lied. I have been referred back and forth from the BMW Financial to the dealership and been told each time that the other party is responsible for the charge. The rate of customer service at Pacific BMW is appalling, based on online customer reviews on Google Maps for Pacific BMW, I am one of may customers that have lied to and treated extremely poorly. It evident they continue to get away with it and simply to not care.

I have a 2003 BMW 352i. Yesterday, a guy ran a red light and hit me on the passenger side. The estimated speed was 45mph and the side air bags did not deploy!

Purchased a new 2000 BMW 323i in May 2001. Meticulously cared for and only serviced by the dealer. At 90,014 miles the reverse gear failed with no warning. Dealer estimates $4600 to replace the transmission. This is outrageous considering the number of no reverse gear complaints there seem to be. I'm not the kind of customer BMW should want to lose, but I refuse to pay a premium price for a substandard product. By the way, the power windows are problematic as well and don't work as well as my daughter's 1998 chevy cavalier. Although this is a beautiful car that drives great, I can't justify buying another BMW after this experience.

I previously made a complaint , I now see 2 others with the same complaint on your site with the same problem Amber from corona 4/30/07 and another 7/28/06, in reference to molding problems I too was told that the heat caused it to happen. Have had them replaced numerous times. Was told BMW was aware of the defect, and are still trying to fix the DEFECT in the body. They have had engineers look at it also. I am now being told it is out of warranty and that I will be responsible for costs...at 400 to 500 $ a door. I was told that this was a Defect, how can they stop covering it, when they have been unable to correct the factory DEFECT. I have gone all the way to Corp. Office...very rude. I'm done.

Wow! I had no idea that this problem was so widespread. My 2000 BMW 323i has 82K miles on it. I just paid over $3,000 three months ago for brakes and maintenance. On October 1 (2 days ago) I went to the car wash and then proceeded to go to a shopping center. When I left the store, I was unable to back out of the parking space. I was shocked because I had driven the car the day before and was able to use reverse with no problem. No warnings were ever displayed and the car, I thought, was in great shape. I am scheduled to take the car in on October 11 but based on the comments on this site, I am terrified at what it will cost! Yes, a recall is definitely in order. BMW should be ashamed. I will never purchase another one and will warn all friends & relatives. This goes to show that BMW cares very little about their customers - it's all about their bottom line. The ultimate driving machine.

I brought in my 2002 525iT (30000 miles)to Westchester BMW, to exchange the left-front indicator light. Dealer told me I had to leave the car; that the entire light assembly needed to be removed to get to the indicator light because of a design error. I thought they were joking - this could not be true to the ultimate driving machine? They were not joking.

I have a perfectly maintained late 2002 BMW 325i. It was garage kept in NY. But, I recently moved to TN and this summer had record highs over 100. Within a 2 month period, THREE window regulators broke when I put the windows down to cool the car. Then, after picking up the car after a repair for 2 of the regulators (two broke on the same day), I went to put down the most used (and only NOT broken) driver's window and I heard a loud crack and then something falling within the door. I have been afraid to touch that window since, because the inevitable $300 window regulator repair is surely waiting. This seems ridiculous to have AlL window regulators fail within 2 months when having to operate in very hot conditions.

Twice since I purchased my 525 series BMW I have had water problems. The first water problem consisted of water flooding the car.On inspection all wiring was found to be totally corroded and had to be replaced. All electronics could have failed on the highway causing serious injuries or death. The second water damage problem I was informed that the vapour barrier was defective and would have to be replaced. That was done. The vehicle was purchased on October 2003 and I have just taken it in for its last check prior to the four year warranty period. The vehicle has 51,000. km. I have been informed that the cost to carry out the final inspection is over $600.00 and that would be the only way to determine if there were any other problems. Unfortunately it would appear that I was sold a lemon. Never once have I ever received a call from the dealer about anything. Once the car is sold thats the end of their responsibility. I feel that I have been extremely reasonable throughout all the problems that I experienced. Others woul most likely have sued or at least demanded another vehicle. I feel that I am at their mercy now that the 4 year warranty is soon to expire. Isn't there anything they should be checking at their cost within the 4 year/80,000. km period?

when driving either my bmw 525 or 325 at speeds over 40 mph if you lower the back windows the car shakes violently.

I took my BMW 325XI model, with 30812 miles on it, for repair. The technician found that the right front brake caliper locked-up which I understand should not happen at this low mileage, and could have caused a serious accident had I been on a highway, particularly one with a steep grade. Also, the right axle boot was split, which I also believe is unusual for such a new, low-mileage BMW. The car is no longer under warranty, but I believe that BMW (should they wish to retain their good name) should have provided a substantial price break on this repair. They provided none. The Service Manager claimed there were no safety implications.

The air bags did NOT deploy after a RH front collision at 25-30MPH. The 2001 BMW 325Ci rollover protection deployed but the air bags did not

My 2007 BMWX3 has had what I would call lurching problens with the transmission since day one. I took it back to the dealership and they claim it is just the way the car is made - that it is a High Performance Engine and has to run this way. I have again requested it be looked at by the service dept. and they have ignored my calls. Nice! A very expensive vehicle and I hate to drive it!!

I purchased a 2002 BMW 325Ci convertible, certified pre-owned, from Sterling BMW in Newport Beach, CA on Feb 26th 2006. ISSUE #1 When purchased, I was told that the car was still available for the Extended Maintenance Program thru BMW where I would not have to pay for regularly scheduled maintenance (ie. oil changes, 15k maintenance, breaks etc.). A week after my purchase, I received a call from the lady in the finance department that handled my deal and was told that she had made a mistake and the car was not elligible for the extended maintence program. After a month of debates and being brushed off by the Finance Director, they agreed to accept the maintence program at their dealership and that if I had to take the car to a different BMW dealership for services that they would reinburse me accordingly. I received a letter from the dealership regarding this agreement by them and all has been well except now I feel locked into taking the car to their facility. ISSUE #2 A week after I purchased the vehicle, I drove thru an automated car wash and experienced a large amount of water spraying in from the driver side window. I set an appointment and brought the car back into Sterling for diagnosis. I was told that all seals on the convertible top needed to be replaced and that it would cost ME $2,500.00 to repair. After explainin that I had recently purchased the vehicle from THEIR lot, I declined the repair and took the car home. I called the Better Business Bureau and was told to take the car back once they had spoken with the service manager. The dealership said they had adjusted the door and the window and that the car should be fine. To this day, I have taken the car back 7 times regarding the same issue. They have changed ONE seal between the driver side front and rear windows and the car continues to leak when taken thru a carwash. I was recently told by the technician/service manager that ALL convertibles leak as they were not meant to be sprayed with water of a certain pressure directly. My ultimate wish would be that this dealership buy back my car so that I can find a vehicle with less problems. The car is currently in the service department at Sterling BMW for the same issue. I plan to video record my future conversations with the service manager and of the vehicle passing through an automatic carwash and posting the recording on YouTube and other sites so that people do not purchase vehicles from this dealership.

Well just an update, BMW says I need a REBUILT transmission.. The cost $ 6883.00.. I called a local tranmission rebuilder for an Estimate, I said I have a BMW, but before I could continue, he stopped me and said LET ME GUESS NO REVERSE I said yeah, he said and its a 2000 3 series..... Amazing,,, all I said was I have a BMW... His repair is $ 2200.00

While driving my 2001 BMW 330 coupe around Columbus, a belt tensioner failed along with the water pump in my engine. Consequently, the engine suffered damage to overheating. I was glad to have made it out of the situation safely because once the belt went, my power steering also failed. It was quite frightening trying to steer this vehicle safely off the highway. I was also glad because my car was under warranty and even though I didn't know how much the damage was, I thought it would be covered. However, after I had the vehicle towed to Kelly BMW, they said that BMW would cover the faulty water pump, but the engine damage would have to be paid by me because it was my fault the engine overheated. BMW failed to acknowledge that while I have had regular service on this car in their dealership, they failed to spot a faulty belt and water pump. These defective parts caused the engine damage. All I did was navigate me and my family safely off the highway. However, BMW came back with a gesture of goodwill where they would pay half of the parts costs and I would pay the other half along with labor. Since I needed the vehicle, I had to do something and I eventually relented. The total cost of the fix came to over $6000 for me.

Purchased my 2000 BMW 323i new, had it serviced only at the dealer. The day after having it serviced the car would not go into reverse. I was told I needed a new transmission. The car had 50,844 miles on it. My dealer offered to pay for half. My husband did a lot of research and found out a lot of people were having the same problem.

My 2000 BMW 323i (45K miles) suddenly stopped going into reverse. I took it to the dealer, who said it was a transmission problem. The only option to repair it is with a rebuilt trans from BMW, at a cost of $4800. I took my car to a difrent transmission shop, who told me that there's a known defect with BMW's (3 series?), with a valve part within the transmission. They said that if this is the problem, they could fix for under $1000. If this is occuring frequently, there should be a recall to replace these transmissions at no charge. If there is a class action i'll be glad to participate.

I have a 2001 BMW X5 and am experiencing several strange problems with my automatic transmission. From not being able to shift into reverse to a sudden TRANS FAILSAFE PROG error message on the Information display. I have had the vehicle in several times for repair but the problem keeps reoccurring. Manual has some basic problem solving then the standard consult your nearest BMW center

1997 z3 the paint is peeling and fading on the entire car.

I am the owner of a 1994 740i BMW with automatic transmission. The vehicle has always been serviced by a local BMW service center. Currently vehicle has 102,000 miles. Most recently I left home using the reverse to back out my driveway. Upon reaching my destination and returning home I placed the car in reverse and nothing happened. I was able to drive forward with no problems; however, I am not able to go into reverse.

Today was the last day of my lease. I called Chase Financial several months prior to find out exactly what I needed to do with the car to prepare it for lease-end. I was informed that any BMW dealership could handle the lease return, so rather than choose the dealership I bought the car (~160 miles roundtrip), I chose the closest one, which was Escondido BMW, which was still 84 miles roundtrip. My two small children were with me, and when I arrived on the lot, I pleasantly stated I was here to return the car--that the lease was up today, and that Chase Financial instructed me to bring the car into the dealership, fill out some paperwork, and that they (Chase Financial) would then pick the car up from BMW. The sales managers I spoke with immediately became defensive in tone and said that I couldn't bring the car to their dealership, and that I had to go to the one in Irvine, where I bought the car.

I own a 330CI. The door moldings keeping falling. After applying interior glue for auto moldings, and a few months later...they fall. After the third time of this happening I went to a BMW dealership and asked the person in parts if they had a special glue to hold down the molding. He said no. You cannot glue them. They have to be entirely replaced. I went to the service department and without telling him what type of beamer I owned this gentleman said this happens in 3 series and only thing I can do is have it replaced entirely. It would cost about $500.00 Doesn't seem right that they cannot correct this obvious flaw with the 3 series car!

My wife owns a 2000 BMW 323i that intermittantly will not go into reverse

I have a 2001 X5 4.4 and the transmission started going out at 60k miles. The reverse does not work, even though going forward works fine. I have had no help from the local dealership or BMW. Too many people are having this problem. It would not be hard to get hundreds involved in a class action suit for this.

I bought a brand new BMW 325 Xi 2005 in Colombus OH from the BMS showroom. Its in 2007 when I reached 15000 miles, I hear a weird noise every time I drive the car and I took it to the showroom guyz and asked for the reason, Its a known problem, the sound is from the tyres, cannot be resolved , we all know it at the BMW This was the reply I got from the people and they balme bridgestone tyres. Well, if they know its a known issue, why the heck cant they fix it and then sell the no-problelm product to the consumers, rather than selling these problametic products and put us into problem??

My 2001 330ci has decided not to go into reverse just out of the blue. I have read other horror stories and am not looking forward to seeing my mechanic. HELP !!!!

This dealer had our BMW for 2 weeks apparently ordering a part from Germany. When they called us to pick up the car they said it was fixed and driveable but it needed a 1350.00 computer to run perfectly. We picked up the car and drove about 100 ft and it did the exact same thing that we originally brought it in for. They charged us $591.00 to do absolutely nothing. We took the car to a different mechanic they repaired the car in one day for $122.00. We told them that we had taken the car through a car wash and it died. The only problem with the car was that water got into the computer and needed to be dried out and corrosion cleaned off the bottom of the board. The car runs fine now with a whole 30 minutes worth of labor. I will get our money back from BMW and rest assure this car will never see the light of their service dept. again. The better business bureau will also get a letter. Also when we walked back into the dealer to let them know the car was not repaired, the service manager said and I quote What do you want me to do about it? I have somewhere that I need to be.

My 2000 BMW 323i with about 88K miles will no longer drive in reverse. It appears to be the same transmission problem everyone is describing here. I had no idea that problem was so widespread.

My 2 year old BMW 545i has been in for service several times for uncontrolled reving of the engine and also for failure of the transmission to engage after depressing the accelerator for a few seconds. When it does engage, the car bolts forward. This happens about once every few hundred miles, but has now become so severe that I am affraid to drive it, and certainly have any passengers that could potentially get their neck hurt from the sudden jolt. The car has been in several times for the transmission problem, and each time the response is that it is a software problem, but they were sorry but it could not be fixed. The last time, a week ago, the jerk was so severe that I had them come get the car and keep it till they identify the problem and get it fixed, for it is unsafe to drive. I note that there are a couple other complaints on this site with similar or related problems, Douglas and Anderew.

Save for the variables of mileage - 90K - and geographic location - Overland Park, KS - my story is exactly the same as 90% of the entries preceeding it. My 2000 BMW 323i was running perfectly well, probably in some part due to the religiously consistent maintenance and upkeep I've invested over the years, until a couple of weeks ago when, low and behold, my car wouldn't go into Reverse; it just revved like it was in Neutral.

i have a 1997 bmw 540i and crashed into a concrete base that holds up a light pole i was goin app 25 mph the accident did almost 10,000 in damge to my car i had to be lifeflighted to a trauma center airbags never deployed.i contacted bmw derek anton and they sent out an investigator the first code that came up was airbag fault as the technician scrambled and made 2 or 3 calls i was told anton would get back to me.when he did he tried to tell me the techs said the parameters werent right for deployment and there was nothing they could do for me.lets see head on crash 10,000 in damage no airbag deployment airbag fault code on screen but the parameters werent right?bmw takes no responsability for their vehicles defects very very sad.

Car bought so called certified august 2004,more like a lemon instead since I it owned less than 3 yrs, been in BMW dealerships 20 times or more. Engine coils,misfires (recall), defaulted starters,vacuum hose, cracked gearshifter,driverside window seals, default fuel pump.Engine service lights(numerous occasions-told many false reasons even right after service for another job was done on why service light came on.

My 2000 BMW 323ci has transmission failure at 52,000 miles.

Have a BMW 323i and drove to friends home about 2 miles from my home. When I parked the car and hit the alarm, the car started a fire under the hood. I am being told that the cause was the auxiliary fan and that this is not common but a freak thing. Has anyone else experienced this?

I brought my 1997 318IS to Bert Smith BMW for servicing. This dealership has been servicing my car since 2001. On Saturday 3/10 the car overheated and the service department at BMW was closed for the weekend. A mechanic stopped to help and said it looked like a leak in the radiator. He refilled the radiator and said it would most likely cost about $400.00 to replace the radiator and I should do it immediately. On Monday, March 12 I brought it to Natalie. I do not dealing with Natalie because I find her very rude however, about an hour after she took my car she told me that the radiator needed to be replaced and it would be almost $900.00. There was also a problem with the radiator not being in stock. Something sounded wrong so I told her I wanted my car back. She told me that oit would cost $98.00 to get my car back. The charges was for the tests to determine the problem with the car. She refused to give me the document with the estimate on it. I paid this charge on my credit card and immediately brought the vehicle to BIll Gramley's auto repair. It took them about 10 minutes The cost for the replacement radiator was just under $300.00. The mechanic showed me spark plugs and filters that were supposed to have been replace at a recent servicing and was never complete. I am upset that I wasted my time at the dealership that should have been taking care of my car. The cost was obviousely excessive and they refuse to release the car till I am forced to pay a bill for $104.86. I e-mailed Bert Smith through their website over 14 days ago and have not been contact. I would like to report Bert Smith for incompatence in mechanical responsibility and excessive service charge. Thank you so much for your consideration.

I bought a CERTIFIED PRE-OWNED 2002 325i in July 2004 from BMW of Murray in Salt Lake City, Utah. I was assured that this car was LIKE NEW with only 11,000 miles on it. Over the course of two and a half years there have been numerous little things that have went wrong. All 4 window regulators have been replaced, parts have literally fallen off (for which I was told, that is a cosmetic problem, not a DEFECT so I was expected to pay), one part that fell off , I had fixed only to discover that it was not repaired correctly and it fell off again!(They expect me to foot the bill for a neww repair!)several dash warning light repeatedly come on ( tail lights that I was charged as much as 7 dollars because it was supposedly the bulb only to discover later that the whole assembly was faulty. This is one of my issues now. The other has shorted out!) But the worst by far is the passenger side airbags. Within the last year, the dash warning light indicating a problem with the airbag system came on. I took it to Advantage BMW in League City Texas.

2001 BMW 330CI, 60k miles I don’t recall a time when it didn’t squeal when in reverse. Every time it was serviced at Irvine BMW I told them and after service it would not squeal for one day and then it would start again. To this day it squeals in reverse.

2001 BMW 330CI, 60k miles Door seal around passenger side failed. Got quote to have it replaced at Irvine BMW,CA Just the part is almost $300.00 laobr would add another 280.00 or 300.00 they said. Less than 5 days later door seal around driver side door failed. Was told its the weather in california, andhad tolaugh. The car is miticulous cared for and kept in th gargage my work even has underground parking so its never exposed to weather as if southern california has severe enough weather to cause the faultly door seals both nearly at the same time. Also the myrtle wood trim is lifing on driver side,wow california weather can sure ruin a BMW ha ha. Dont know anyone with a care with 60k here in CA that isnt a BMW that has faulty door seals. And funny thing is its happening to alot of 330CI owners at about 60k. Costly repair for a part failing on most 330 ci's BMW should recall this part.

I have a BMW 528i which I bought in May 2000. On May 02, 2005, I took the car to complain about some noise was being generated when I turned the steering wheel, the dealer did not even diagnose the problem thoroughly and instead charged me over $675.72 after changing the Stabilizer Link and Ball Joint.

Wow! After having purchased my 2000 bmw Z3, I took it to Milwaukee onpersonal business. On the return trip on I 43 heading north I smelled something burning. Something electrical. I pulled the car over, got out, as the cockpit was filling up with smoke. I opened the passenger side and saw smoke coming out of the seatbelt housing. That was weird. Dont know why or how but I'm trying to find out

I have a 2003 525i I bought with 36k it ran fine until about 40k then the engine light came on and the car made alot of noise and started shaking! I took it to Bmw they said they fixed it and it was because I moved the car 10 feet in the cold and then turned off the car. They fixed that then about 2k later my brakes started sticking so but went away the next day! So i never took it in.

I have a 2000 323i BMW that out of the blue would not go into reverse. There was no indication that any thing was wrong with my transmission twenty minutes prior when I backed out of my parking space at work. When I stopped at the post office and tried to back out, my car would go in reverse. I contacted the BMW store of Cincinnati Ohio and was told that I probably burned reverse out of the transmission. I told them that was impossible and that I had never even spun the tires on the car. They told me that I was the first person to complain about the transmission in this make and model of this particular BMW. I noticed that several other people are having the same problem. Is it possible to file a class action law suite against BMW? They are asking almost $5,000 to replace the transmission. Bill Fields Bethel, Ohio

We purchased a 2000 BMW 323 series when our lease was up. It has about 80,000 miles. After making our first payment of a 3-year loan last month, we put the car into reverse to back out of the driveway and it would not go into reverse. No prior warning, no symptoms, it just failed to go into reverse gear. We are going to attempt to make BMW liable for this obvious mechanical defect in the 2000 323 series cars. From what we hear, they are not saying that there is a defect or recall. They are selling a high-end car with a high-end price tag but apparently are producing a substandard quality car. If there is no defect, then is this the quality they are knowingly producing? We are seeing people on this web site with as little as 36,000 miles with a shot transmission. If so, you can buy a Kia or a Hyundai for less than half the price instead of buying a BMW that is supposed to be a well-made car.

i purchased my new bmw x5 last year. i haven't had it 7 months and the locks, brakes and gas gasket have failed. the other day i picked it up from having all this repaired and my cd player doesn't work. i'm told that i need a new amp and that will be $1300. apparently my warranty will not cover it. (so what the heck did i pay thousands extra for it?) i am so disgusted and will never do business w/carmax again much less purchase another bmw

I leased a 2003 BMW X5. Warranty was good for 50,000 miles and included brakes. While on a family vacation in Orlando, Florida the check brake linings warning indicator came on. 4/9/2007 - Mileage was at 49,925. On 4/10/2007 I took the truck to Fields BMW (407)345-1118 to have the brakes serviced under warranty. I was without a vehicle for the day and was stuck at the hotel.

I have a 2000 BMW 323i with just over 100K on the clock. The other day I got in the car, started it and there was no reverse. There were no bad sounds, clunk or warning and the car drives fine in all forward gears. I have been told that the tranny is gone and I'm looking at a $5 - 6 K replacement. Apparently this is a common issue with these cars and they (the transmissions) typically fail right at 100,000 miles. This has happened too much to be anything other than a product defect - probably some German engineering to get some cash out of there customers at a known interval.

i just thought i'd add mine to the mountain of other complaints about owning a 2000 BMW 323i which suddenly has no reverse. not surprisingly, the local dealer's service manager toed the party line, saying he was unfamiliar with that being a common problem. the guy who actually replaced my transmission said he did at least 10 last year. i found a story online, run by a san francisco television station which detailed the exact problem there. BMW denies there is a problem...why is there no class action on this?

I am very upset and wish I could sue BMW because they do not have any recall on the faulty transmission they have equiped their cars with! I just bought my BMW 2000 323i 7 months ago and already I have had $3000 in maintenance! Today...my transmission went out when I put it in reverse, I am happy it happened in my Apartments rather on the commute to work!!!

I am writing to you directly with the hope that you can assist me with the following problem I am having with the Miami Brahman BMW Dealership. I leased my car in the beginning of November 2005. I never felt truly comfortable with the way the car was handling the road, always pulling towards one side. It turned into a nightmare one clear sunny day in May 2006 when I was driving on a straight residential road in Miami. While hitting a bump at a speed of about 30 mph, the car suddently swirved right and I collided with a parked car.

I have 2000 323i with Steptronic , similar to all these complaints about the reverse failure. I was told by the BMW dealer as others that the tranny needs to be replaced....NOT

Kevin of Everett, WA (04/12/07) On 01/12/07, I purchased a 2001 330i BMW, est. miles 80K, equipped with sports package and steptronic, from a local used car dealer. On 02/20/07, I put the car in reverse with no response.

Vehicle is a lease and has been in the shop 15 times in 30 months. We asked for some sort of reprieve or to be released from the lease early. They said no and there was nothing they could do and that was that. They do not return calls or e-mails.

I Witnessed this person instruct his repair division to install two brand new tires on a vehicle, despite a request from the customer NOT to do the work. Mr. Collura instructed the service agent to inform the customer that it was too late, the tires were already installed, despite being informed by the agent that the tires had not been installed.

I have a black 2000 BMW 323i with just over 100,000 miles sitting in the driveway with a bad transmission. I bought this car used 2 years ago and loved it so much that we bought 2 more. A 1999 328i with the E46 chassis and another red 2000 323i.

Bought a bmw 323i and only has 70,000 miles on it and the reverse went out last night and now I have to replace the transmission. Seems like this is happening alot and BMW should address the problem!

Auto accident BMW 330ci - Side airbag failed to deploy in an accident with a direct hit on the driver side door @ approximatly 45 miles per hour.

BMW 330Ci which was running OK at 120000 miles suddenly stopped on Hwy and all lights came on.The dealer Rick Hendrick, Charleston said it was the 2nd cylinder which was damaged and the engine was hopelessly damaged as it failed compression test. The mechanic who replaced the Engine thought is was due to a defective coolant reservoir with a crack that let out the coolant when it was hot!

I have 2001 330i and I always took very good care of my car. My transmission failed at 97,000 miles without any warning. The car doesn't drive on reverse. Rediculous! I called BMW dealership and they said they have never heard of similar problem, but they can look into it if I bring the car in and pay for diagnostics, then may be they can offer me some kind of deal depending on circumstances, for example a few free hours of labor, etc.

2000 BMW 323i with 92K miles failed to move when the automatic transmission was engaged in Reverse; BMW claims problem is rare.

i own a 2001 330ci and it only has 55k miles. It has been well taken care of but just yesterday i put my car into reverse and it wouldnt work. Something is obviously wrong with the transmission, i did nothing wrong. There are hundreds of cases all over the internet with many of these people experiencing the same exact thing. Bmw needs to recall these faulty transmissions... I dont believe that i would ever buy a bmw product ever again if i have to spend thousands of dollars to fix this problem.

My 2000, 323I BMW has 86690 KM and the transmission fail to reverse. Going forward is not an problem but in reverse ther is no oil pressure reaching the system to drive it. The vehicle is well maintained with no damage and all maintainace were carried as per the BMW spec. Now the dealer told me the transmission need to be replaced which costs cnd$6985.24. This happened 6 months after the manufacturer warranty expired. I fell ripped off by BMW who knows the issue with the transmission but never did a recall and shows they are profitabl.

I sent the letter below. A customer relations rep. called me back offering to give me a $1,500.00 credit toward a $12,000 repair. I got the work done for $8,000.00 at a local Motorworks shop.

My 2000 BMW 323CI all of a sudden lost the ability to shift into reverse and instead acts like it is in neutral. The car only has 67k miles and is well maintain. I was told this is a problem that the cars have and BMW refusses to fix it. The bill is going to cost me over $3,000. Is this fair?

Bought a used 2003 Z4 from the Bob Lewis Automotive Group last year had about 12k miles on it. The car was driving good until November of last year. While driving home from work, the car suddenly shutdown and I couldn't control the steering wheel. Lucky it was during traffic hours so I wasn't going too fast, was able to restart the car andregain control.

We just purchased a 323I BMW sedan (pre-owned, well keep)after two weeks the revers gear faild. We contact the local BMW deal in Greensboro, NC , but the only solution that they offer me is to install a new transmition. However, I just read all these people complained for the same issue, that I thinking in suit BMW of america for negligence. They should recall all 3 series cars and have the problem fix.

I am having the same problem as Christy of Edgewater in NJ I purchased a brand new BMW X5 3.ox in 2001. On about early Feb 2007, the engine ceased while it was sitting outside for 2days in extreme cold whether. All the warning lights never came on, and large amount of smoke and burnt smell came from the back of the car. It only has 76,000 miles on it and has been maintained on schedule.

While driving my BMW X5 (after being parked over night) aprox. 5 blocks from my home, I smelled something burning. I parked the car and got out. By the time I walked to the back of my car it was filled with smoke and flames.

I purchased a brand new BMW X5 3.oxi in 2001. On Feb.5th, 2007, the engine ceased while I was driving to work. At first, the truck slowed down and came to a complete stop.

I bought a 1999 323i that just recently will intermittently not go in reverse. I have place my vehicle in many repair shops hoping for a diagnosis, but no one can seem to find out the problem because it is intermittent and there is no code to tell them the issue. I'm frustrated and angry that I have a car I paid cash for, cannot drive and cannot have repaired. I would like some responsibility to fall on BMW since this is a wide spread issue that they are failing to own.

Transmission problems, after i slowed down to exit the freeway

I drove down to colorado to go skiing during winter break. I had done a transmission flush not too long before, so i was driving up there with new transmission fluid. It drove fine in the cold weather, up until the morning after we arrived. When i started up the car, an exclamation mark came on exclaiming the transmission had failed. I wasn't sure what the problem was, but i figured we were in cold weather so the only plausible answer would be that it had frozen solid so i waited for the car to warm up.

i brought in my 2005 525i in sept 2006 to have my brakes repaired. i was experiencing a loud and nasty grinding when i came to a complete stop. i had 49,921 miles on the vehicle @ the time and wanted this fixed while i was still under their 50k mile warranty. i was told that my rear pads and rotors were the cause of the grinding,but unfortunately they were after market and were not covered under 50k mile warranty. i found this a bit suspicious at the time and asked if they were sure. they offered to re-check and would call me back. a short time later they called back and said, yep it's definitly your rear pads and rotors. i was given a complete parts list and break down of cost,(which i still have), and all in all it would have cost me $513.00 .

I own a 1998 BMW Z3. I was very excited when I bought it, as BMWs have the reputation of being fine, long lasting automobiles. 1) Shortly after I purchased the car the convertible top failed at a seam, allowing water to leak into the rear portion of the car.

I was drving my 2006 BMW X5, pulling into a parking spot, had my foot on the brake when the vehicle, from a complete stop, jolted forward 6-8 feet and crashed into a wall. I believe this was a case of sudden acceleration, but BMW's inspector could find nothing wrong with the vehicle and claims that this incident was not caused by a malfunction.

Brought vehicle from shop on date of 1/26/05. Purchased 2002 BMW 530i sport from Pace BMW certified pre-owned. Dealer ship never sent me a copy of a diognostic report and car fax requested. Never was informed by dealer ship that vehicle was in a collision ran a car fax on 1/16/07 and found out that the vehicle was in an accident. I wrote a car fax today on 1/16/07 stating that my 530I keeps turning off on me, brakes keep locking on me, and also electrical problems. Please feel free to contact me for any additional information.

I have a 2000 323ci convertible bmw and I was also told the same thing about the phone. My car is also equipped with the hands free. I was told by the service guy that bmw is working on developing a new phone or a way for customer to use there existing phones with the cars hands free. This was due to the many problems he said that bmw was having with there phones. It sounds like bmw just doesnt want to deal with the phone and/or any problems associated with it.

I had leased a 2003 BMW 745i from Open Road BMW. In the three years that I operated this vehicle, I have encountered endless problems. I have brought the car to the dealership on numerous occasions, always with the similar computer related problems, which were never truly addressed by Open Road BMW. Specifically, on few occasions when the computer had shut down the mileage on the screen jumped and when the screen came back on the mileage failed to match the actual mileage.

Purchased a certified pre-owned 1999 323i. in 2001. After owning it one month the right rear bearing went; dealer replaced it. After 6mos. the left rear bearing went; dealer reluctantly replaced it. A yr. later two windows broke; the heating and cooling system went; two automatic window opener broke; CD player broke; gear panel doesn't work. A few incidences of no reverse. Starter went. Thermostat broke. Leather drivers seat cracked. The sealant and insulation deteriorated in two door panels causing major water damage under the back seat. All repairs were out of pocket. Will never buy another BMW.

My fiancee was driving my 2001 325i when I was overseas. When when she tried to park the car, it would not reverse anymore. A few days later, she had it towed to a mechanic who concluded that the transmission had died. When I returned from my business trip, I contacted the dealership where I bought the car and where I have had it serviced for the past 5 years -- including all of the required maintenance. I was quoted $5,700 to fix the transmission.

I am having lots of issues with my leased 2005 BMW 330 ci convertible. Lag in engine power at random times to the point of stalling nearly causing accidents, Numerous electrical problems...I.E. power top gets stuck, opens and closes on its own, radio flashes to cd on own navigation clears address randomly, windows freeze wont go up or down., cigarette lighter works one day not the next. key remotes nor inside button or by hand trunk opening at times. Have taken the car for service numerous times unable to duplicate the problems...so Ive gotten no where except that Corporate BMW of North America informed the dealership not to service my car which is under full warranty until 4/50,000 and i have only 19,000 miles on it .. Ive been dealing with these issues for about 12,000 miles now and have arbitration on Tuesday November 28th 2006.

The silver lining around the windows is fading badly and the car is just 6 months old. There appears to be a defect in the window lining from BMW and they are refusing to fix it . Thay claim it is the car wash I take it to...

I purchased a 2006 BMW 325i, it now has 14,000 miles on it and I was just told that the run-flat tires need to be replaced. Cost? $1200. Now, had I known that the life of these tires were only 14,000 miles I would not have purchased it. They neglect to tell you this. I am very upset over this. I cannot spend $1200 for run-flat tires every year. I do not even speed nor drive my car in town, it is mostly all highway miles, this should not have happened. I am very disappointed in BMW for not thinking this out. At this point I do not know what to do. Quite frankly I feel that BMW should replace the tires at their expense if they need to be replaced before 25,000 miles. What a joke. To pay all of that money for a vehicle and end up having to replace tires after 14,000 miles is ridiculous.

The automatic transmission on my 2000 BMW 323ci fails to operate in reverse. The car has only 75,000 miles on it and replacement is expected to cost $4000-$5000. Based on the numerous similar complaints here and on other websites, I'm amazed that BMW has not recalled this transmission. I am very disappointed in BMW.

I have a 2002 BMW CI. The first problem with my car was that the Thermostat was out of place. After getting that fixed by the dealership in colorado springs my water pump blew while I was on the pass to the san luis valley (in the middle of no where). Where the car over heated and started smoking after paying $800 to have it towed back to the springs they had to replace my entire engine costing over 7,000. Once I got that fixed the damn themostat went out again and had to be completely replaced. After that the damn starter went out on my car. Reminder this is all within maybe a month or so between problems getting fixed.

My BMW 2000 323i/auto transmission has 107K on it and 90% of the time, it can't reverse. The first time I had the problem is in May 2005, one or two weeks after I bought it and had 96K on it. In the beginning, the problem showed up once in a few months, now several times in a month. I was told my transmission is dying. My mechanic quoted $4000-5000 for replacing the transmission. I searched the web and found many similiar cases with the same model. I also have to replace the AC compressor of the same car, and it cost me around $1300. The mechanic told me this is a common problem with BMW. BMW should recall these faulty parts.

I purchased my new 2005 BMW X3 30 June 2005. I now have 3,198 miles on it. The dye is wearing off the two front seats. I called BMWUSA and was told that the seats were not covered under the warranty and they were NOT responsible for them under any circumstances.

I have a 2003 BMW X5 4.6. Just under 75,000, and have just been informed that I need a new transmission!! $5,000+ in parts and $1,200 in labor. After just a little research on this problem, I have found many other people with the same problem. It doesn't seem to be with one model in particular. BMW should look into this problem. They are losing customers quickly and that includes me!

I bought my 2000 BMW 323i in February of 2002. It was used by the dealership as a rental, so it had very low mileage. I was extremely happy with my ultimate driving machine until the spring of 2006 when the right, back window wouldn't go up. Luckily it doesn't rain much in LA so it wasn't a big problem. That was fixed in july. Soon, the car started to stall on a very eratic basis. It would run fine for a few days, then it would stall several times in a row. That was fixed in early September. One week later my reverse went MIA. The reverse setting might as well be neutral. The mechanic I go to, now that the warranty is up, said the company that makes the part needed to fix the problem doesn't make it anymore. He suggested I take my car to a transmission shop. They may be able to fix it without having to replace the whole transmission. I've been looking at several websites. This seems to be a very wide-spread problem. Why doesn't BMW do something to prevent alienating customers? I've always had great experiences with them until now.

I own a 2003 BMW 330ci with 49,000 miles. The car spontaniously caught fire at 11:35am sep 13th. I hadnt driven the car in two days. I was getting ready to leave my house when I heard my car alarm going off. I looked out the window and noticed nothing, no cars, people, etc. I didnt think much of it. A few moments later the alarm sounded again. At this point I went down to the car to investigate. I noticed the lights were blinking in an odd patern. As I approached the vehicle I could see smoke inside the car. I quickly tried to unlock the doors with my keyless entry which didnt work at this point. I opended the door manually and noticed flames inside the ventalation ducts on the dashboard. Within a few minutes the entire car was engulfed in flames. After an extensive investigation by fire marshalls and detectives it was concluded that the fire started under the dashboard. Basically the car caught itself on fire!!! There were no aftermarket accesories, or any kind of devices that could cause this to happen. I've contacted BMW corporate and have heard nothing as to whats going to happen next.

My 2001 BMW 325i transmission is out. $3600 to rebuild and 12 month warranty. $4,600 to put in new one with 3-year warranty. The car has 60,000 miles, no other problems, yet now joins the growing list of BMW owners with useless cars. I'll not buy BMW again.

I own a 2000 BMW 323i. This car has been meticulously maintained through the dealership, with low miles (65,000) and accident free. Last week with no prior hint of trouble, the reverse gear vanished. A complete transmission replacement is needed. It will be a week at least to have transportation again and that is after I find $5,000 to pay the mechanic's costs and a replacement transmission. I am devestated and put into significant financial jeopardy. The number of people who have had the same trouble with BMWs similiar to mine is astounding. This is obviously a defect on a large scale. BMW advertizes its excellent German engineering, customer satisfaction, blah, blah, blah. I purchased this automoble in good faith and as of yet, it appears BMW cares nothing about their customers or producing a quality car. This is not right.

In 6/2006, I purchased a new BMW 2006 325i sedan. The driver seat is uncomfortable to very low back of 3 drivers of my new car. I reported the complaint to BMW of Chattanooga and it was agreed the seat needed new padding in seat bottom. A PUMA complaint was made with BMW of North America and new padding in bottom seat was installed. However, this did not solve the problem. The driver seat continues to have a gap between back of seat and bottom of seat and the padding in bottom seat is very soft, which causes very low back pain to drivers of the vehicle. I was told by BMW of Chattanooga service manager that a Regional BMW of North America Rep, Neil Ashton, looked at the car seat and said it was not defective but that seat design and structure was changed in 2006. I was shown a car like mine that was supposedly the car driven by BMW of North America rep who had same complaints and he had to use a low cushion support to correct the problem. BMW of Chattanooga service manager agreed to purchase me the same support cushion that BMW of North America regional rep, Neil Ashton, found necessary to use because of seat structure and discomfort. I requested a new seat but the service manager said I would continue to have a problem because the seat would conform to my body and cause the padding to change in contour.

Multiple failures on 1999 528i: 1. Three different windows failed ($500 each). 2. Water pump failure left me stranded ($1,000). 3. Cooling system failure left me stranded ($1,000). 4. Front windshield cover is completely deteriorated ($??). 5. Transmission failure (under warranty -- but, it hasn't worked right since).

2003 BMW 330CI, 59k miles Door seal around passenger side failed. Had to have it replaced at Irvine BMW (CALIF)--- cost $550.00. Less than 45 days later door seal around driver side door failed --- replaced at Irvine BMW for approx $500.00.

I just wanted to agree with some of the many that have written complaints on this siite. Ibelieve BMW's are just sink holes for money . I have a BMW and since having this money pit I have put over 8 grand into it .

After having my 1997 BMW 540i (E39) serviced for a persistent and recurring airbag indicator light at least twice, the front driver's side, door-mounted airbag detonated while the car was at rest in a parking lot. No accident or impact caused the airbag to deploy. I only turned on the car and closed the door. My 3-year-old son who was in his booster seat in the left rear side of the vehicle was hit by flying pieces of hard material from inside the door, causing several slight cuts to his face and hand.

Window regulators constantly breaking on a 2001 BMW 325i. Car purchased new. Window regulators started going, told have to pay since warranty is expired. Fixed, then 2 years later they break again, told would have to pay. Fixed, now one is broken again, and the other is going. This will be the 3rd time, and since it is over 2 years, no longer under warranty. Hardly use windows, but they break anyway.

I bought 2003 BMW325i with 17K miles with 1.5 years full warranty or 50k miles from a Chrysler dealer in Fairfax. Within weeks Service Engine Soon light was on and intermittent whining from right rear of the car while running. Took it to the dealer for at least five times just to have Service engine soon light fix, still not yet fixed. For engine whining noise problem I was told there was no fix available then, and will be fixed when BMW car manufacturer finds how to fix. I have been waiting for fix since two months.

i have recently had a road traffic accident in my BMW and accrued serious injury due to the fact my air bag never went off?? I am looking for some answers or infomation to explain this. Injuries included broken and dislocated collarbone, ribs and front teeth with other head and body injuries.

Bought a new BMW from Savage BMW in 2004. Complained twice that the air bag warning lights were on. They fixed everything but the air bags. The second time they said they would order parts and call me, but again they never did. So from the time the car was new, I always had air bag warning lights. On December 13th, I was hit in the rear from a car doing about 55 miles per hour. That hit launched me into another car who hit yet another car. It totaled the car in front of me and yet the air bags never deployed.

I have been a BMW owner since 1972, starting with a 2000tiiLux (350,000 miles), followed by a 2004 2002 (450,000 miles before I sold it), custom 2004tii (sold at 55,000 miles), 745IL, and now my 1996 328-IS. At about 20,000 miles, my ignition key did not always engage. I addressed this to my local (Casey, Newport News, Virginia) BMW Dealer and was told not to worry.

In a period of 18 months I've had to take my vehicle to BMW dealership for numerous problems. There have been two major ones which are the brakes and front end. Brakes have been worked on several times and it seems they are never repaired correctly they squeak and make noises as well as the brake warning light always coming on. The Front end of the vehicle has been making a thumping noise and bottoming out which has been checked at different times. The first time they found defective suspension components, on a second inspection for the same issue at a later date they were not able to find anything wrong. On a third occasion they brought to my attention that something was wrong with the front end again which indicates to me that they really do not know what is wrong with the suspension of my vehicle.

I purchased a new 2005 BMW330i in September. I was very happy with the purchase and had saved for years to do so. On December 1, 05 while driving to work I turned on the heater and noticed a strange smell. Within one minute smoke began to roll from under the hood. I was in the middle lane and put the car in park. I was in the midst of fast moving traffic and couldn't get out of the car. Within two minutes flames were visible from under the hood. I am certain that if a police officer, who was two cars behind me, hadn't been there to stop traffic I may not be here to tell my story. The car was towed to my local BMW shop where I was assured this was very rare and that BMW would do everything they could to make the situation right.

I was driving my boyfriends 2006 bmw 325i, I was struck from behind by a 2004 ford f250. My care was thrown 250ft forward. My seat belt did not work, causing me to hit my head on the stearing wheel breaking my nose and busting my lip. The accident was reported to bmw, they are investigating the car.

To all the M5 owners listen up. Maybe this will shed light on the future of your precious M5. I was once a proud owner of the Fastest Luxury Sedan in the world. The veil has been taken off and the truth has been revealed. This rare car we all relish in is nothing more then a ticking time bomb. Why does he say this do you ask? My friend is a Certified BMW tech that has trained and worked on these M5’s extensively for 30 years. He agrees there is a major flaw in the reliability of this engine. He has won several awards from BMW before leaving the company to pursue other endeavors.

Purchased Brand New 2004 Bmw 330Ci for $48,000. Car has been in the repair center 6 times. They have changed all 6 Coils in car (Misfiring). Changed Radio (Navigaion) 2 times. They found head gasket leaking oil and changed it. Car misfires all the time(will be in shop again to change o2 sensors and others). They changed fuel filter/Fuel Pump and had to clean out fuel system they said it was causing check engine light and misfiring. Door molding fell, they are replacing it.

I have a 2001 325i I just bought. I had it about 1 week. I was driving on the I-95 highway when I hit a pothole in the road. At that time the driver side door airbag and the top airbag deployed, the car then shut off and did not want to turn on. I was almost hit by passing cars. It was the most frightening thing i have ever been involved in.

My 2000 740iL has been nothing but a sink hole for my money. The largest was a new transmission, costing over $7000. Blown power steering pump, over $1100. Broken water pump, over $1400. Two batteries replaced in less then 4 years. After owning a 1991 535i with only replacing my water pump @ 135,000 miles, this piece of crap has kept me from going forward to my destination on seven occasions. Ultimate driving machine. NOT.