Protective Asset Protection Reviews

We purchased a used Cadillac from a Honda dealership and we needed an extended warranty. We talked to an AUL Corp rep and he gave us a very good PowerPoint presentation. He pointed out the value of having the AUL contract. He was very helpful to us and I was very impressed so we purchased a service contract from them. So far, I'm very satisfied. Once, I took the car to get a tune-up and the people at the Honda dealership told us that something was wrong with the timing belt. They told us that they don't do that kind of work there and that I needed to bring it to a Cadillac place. They also told me that AUL will take care of it. We then bought the car to a Cadillac dealer and the people there told us that they had to contact AUL. AUL then contacted us and told us that they were getting the work done. AUL's service contract is really worth the money. If people can get it, they should go ahead.

I purchased a vehicle and AUL Corp offered me an extended warranty contract. It was great interacting with the manager and he was very personable. He seemed very knowledgeable and gave me a lot of information. He also pointed out any number that I would have to call if I needed to. This is the first warranty that I’ve used and it was a great experience. I was having issues with the drive shaft in my car and the U-joint. My car was vibrating, so I needed that repaired. I called AUL and asked what the process was. They said I needed to find a place to get my car fixed and that once I got an estimate, the company would reach out to them. I had to call back the first time I called because the guy gave me the address for a place to get my car fixed that wasn’t open anymore. When I called back, I didn’t have any other issues. Plus, the cost was very reasonable. I don’t have any complaints with AUL and I’d recommend them.

I’ve had many used vehicles and had extended warranties on all of them but I never had to use them. Then I purchased a used vehicle that didn't have a warranty. I purchased a service contract so just in case it broke, we’d be secure. The car dealership recommended AUL Corp so we went with them. AUL has done wonders because my truck broke down numerous times. Within the first nine days that I had the truck, it started giving me trouble. It gave me trouble the entire time I had it up until the last claim that I made, and I got another engine put in. At those multiple times, they paid to get my truck fixed. AUL was the first one I had to use and I was really worried about how it was gonna go and what I was gonna have to do. But the whole process for the claim was smooth as butter. It was simple as making a phone call and saying, “Hey, my truck broke.” And they were like, “We got you.”

I have AUL for my 2011 Kia Optima. I experienced a problem with the engine. I took the car to the closest repair shop. They determined I needed an engine. The shop contacted AUL for someone to come out and look at the car. The adjuster determined it was the engine. The adjuster didn't look into if there were recalls for the engine which Kia covers. They just paid the shop. The shop has had the car forever. I could never get the car because the shop was either closed or the car wasn't finished. I've gone back and forth with the shop. I became obvious the guy doesn't know what to do because of the length of time it had taken. The shop ended up dropping my car off at the Kia dealership. Kia thought he owned the car. They inspected the car and found it needs a lot of work. The shop messed up.

I purchased a 2011 Dodge Journey in June 2017. I had issues 2 weeks later. Took it back to the dealer. They filed a claim with AUL. It was denied. They refused to fix it. Here it is January 2019 I have an issue with my Dodge. Dealer once again filled a claim. They are refusing to pay my claim. They found a loophole with my oil change schedule to not pay my claim. Do not purchase from this company. You will greatly regret it. My vehicle is broken and I'm out of $1800 for a warranty that I obviously can never use.

I purchased my vehicle in 2013. I told the accountant that I didn’t want any scam like warranty. Little did I know he called me about a mile after I left the dealership and asked me to come back in and discuss this powertrain warranty. They have been nothing but amazing for every issue I have had with my vehicle. It has saved me literally a couple thousand out of my pocket and they are always easy to work with. My shops that I have gone to have always said, "I’m glad you are with this company due to the simplicity of the claim process". I just would like to say I highly recommend this warranty company to anyone looking around. It may seem like a lot at first but it is so nice knowing the bigger issues with my vehicle are covered.

I was sold a lemon and the car started giving me problems after three weeks. The lights started coming on as well as the check engine light and I was told that it did that because of the sensor. The car was acting funny. When I was driving the vehicle up a hill with my family in the car, instead of the car going forward, it went backwards down the hill. I pressed on the brakes fast and everybody was scared in the car. I got the car down to the bottom of the corner and left the car right there with my family in it to call road assistance. They came and I gave it eight minutes to start the car again. Once I did, it started to go forward when I put it into drive, I wasn’t go up the same hill twice so I drove down a little bit further and it made it up the hill.

I've been paying monthly on a three-year warranty for a used Tiguan Volkswagen 2009 with AUL Corp. I'm satisfied with the service I've been provided during the troubles I've been having. Everyone I've talked to on the phone has been on top of things and helped me out. I've gotten locked out on my car. I needed a jump and I've been blessed to have the warranty. It's a good thing that I took advantage of getting it when I had the opportunity.

I got an AUL Corp for an older Jeep we got. There were some issues that we were going back and forth between AUL and the dealership. But for the most part I’m happy. The warranty is good and I'm very satisfied at this point. If you’re buying an older vehicle, make sure you get a good warranty.

There wasn't a warranty on the vehicle when we were gonna buy it so we put a service contract on it in case we had issues with it after purchase. The AUL Corp rep who sold us the contract walked us through and told us what the price would be and the terms. He said that we had a deductible of $100 and said that as long as it was anything done by a certified technician, that it would be covered. We walked out with that knowledge and that makes sense.

As a general rule, I don't purchase warranties because of my firm belief that if a company can make money by selling a warranty, I can save money by not buying one. I've been burned by an extended warranty before and vowed never to buy another one, but the selling dealer assured me that AUL was different. It was 9:00pm, I was exhausted and I wavered and purchased the policy. The next day, I looked into cancellation and saw that I had to go through the selling dealer and I was not in the mood for a high pressure situation, so I just let it ride.

I was in the military and looking to get a warranty and AUL Corp had good deals at that time. I filed what I needed to file in the service station and it worked out pretty well. Most recently, I filed a claim for my side mirrors and one of the sun shades which was not working. The work that was performed was excellent. AUL Corp keeps their word as far as any electrical or mechanical failures are concerned.

I got a used vehicle. The dealer recommended AUL Corp for an extended coverage and I trusted them. Thereafter, I had a claim which was a big project and it was handled in a timely manner. My vehicle needed to get wheels and a new transmission and the dealership took good care of us as far as getting us in a loaner. I wasn’t in a rush and I would rather have them take their time and do it right. Also, I didn’t mind remanufactured or rebuilt parts being used. I've given the AUL Corp guys a big pat on the back and nothing but kudos to the people that I’ve talked to about it.

Please review the list of details this insurance provides. It is a sketchy organization whose best intersect is not in the customer. My mechanic told me that my engine was shot. My mechanic provided all the oil change and service records to AUL. AUL asked for the two oil changes I had completed prior to using this mechanic. I quickly got them that info. Before receiving my full oil change record they denied my mechanic’s request, claiming the engine failure was due to carbon build up.

Bought extended warranty because vehicle was higher in mileage. Discovered water in oil and immediately stopped driving and took it to the shop where it was determined that the head gasket was failing causing damage to one of the heads. AUL denied the claim because it wasn’t an internal engine part. Should have known better. Canceling the policy.

Updated on 12/11/2018: I just left the Mercedes dealership after picking up my car. I see the notes on my previous email say resolution in process. That is a scam by AUL. They never contacted me and their whole premise is to avoid paying for your repair. BUYER BEWARE! The service manager told me an employee bought the same AUL Estate contract as me and today was told by AUL their repair would not be covered for a transmission issue. AUL is now claiming the contract is part specific. This is not true. My dealership is standing firm on both service issues saying the contract should cover the repair. DON'T BUY AUL WARRANTIES. I am cashing out my policy. What I get back will pay for my repair!!!

AUL Corp is great. They were referred to me by the dealer to get my vehicle protected. The rep was okay. I felt great working with him. I have filed a claim for two transmissions that were gone and there was a lot of stuff too, and it worked out perfectly. It definitely saved me a lot of money.

Bought the most expensive warranty contract for my car known as the Estate. Dealer swore by this plan that it will cover almost everything. The plan costs me $4500 freaking dollars! So the issue started when I had a CV joint show signs of wear on my drive shaft. It lost its outer boot and grease was flinging everywhere. I was so glad this was found early before complete failure of my drive shaft. At the moment and time of my claim, the drive shaft is still very functional.

The dealer that I bought the vehicle from recommended AUL and I looked into it. A service contract is a good thing to have, so I purchased one. I got a a three-year plan with a full coverage as far as transmission and things of that nature. The dealer’s finance manager that sold me the service contract was super accessible, knowledgeable and helpful. But I have some mixed emotions about the plan.

The dealer was working with AUL Corp and when I got a service contract for protection, the advisor discussed it well. But I'm not a big fan of him. He sold me a bad car. It has had multiple issues. I needed a transmission first and I took the car to the BMW dealership. Once I knew what the issue was, I had them contact the warranty company with the information that I had. The dealership did a good job on the repair. But I didn’t get a rental because it’s so expensive. I would cap out the amount for what I was covered. I won’t recommend AUL.

I wanted warranty for our vehicle for protection if something went wrong ‘cause I was afraid that the parts for my car would be expensive and AUL was suggested by the dealership. I got the powertrain package which covers the engine, the moving parts inside, and other things with it. They also have other packages available where you could get more. I've filed a claim before and things took a while because it would depend on the person you'd talk to. It was hard because there were days l’d talk to them with other people too. But things got better towards the end. And I probably would not have gotten what I needed if I didn’t work with the dealer.

We went to the dealership to purchase a vehicle and we were looking for something that offered an extended warranty. They said AUL offered the greatest amount of mileage coverage for the price, and my husband thought it was the best for us. The lady who set us up with finances in the dealership was very nice and friendly. She put everything in simple terms, and my husband and I could understand and follow everything. I felt very comfortable.

When I bought the Acadia, I went to the dealer and in the showroom, they found somebody to do the loan for me. They shopped me around different loan companies. The guy who financed me overwhelmingly recommended AUL Corp and he wouldn’t okay my loan unless I got a warranty on the vehicle. Thus far, I've had to use the warranty two times. The car is in the shop right now. It had an engine problem and AUL took care of it.

I wanted to repair my vehicle anytime I've had any breakdown and the guy who I bought a car from wouldn't let me out of the place without a service contract. He helped drive me in AUL's direction and I'm satisfied. I took my car to BMW of Dallas a month ago and the service agent told me the damage was gonna cost $2,200 out of pocket. He submitted the claim and AUL was given two days to come out and look at it. There were some additional work that needed to be completed, and the cost came to $5,500. Everything that was submitted was valid and AUL paid for everything. I've told friends that if they're gonna get a warranty, they should definitely make sure they deal with AUL. If you're gonna get a used vehicle, definitely make sure you get that aftermarket warranty also because it's worth its weight in gold.

The exclusions are so broad that if the dealer can’t find the root cause of a failure then they don’t pay out. The exclusions focus on common symptoms like sludging and overheating which are symptoms of many problems as a reason not to pay. Then when you cancel the policy they return their share of the premium to the dealer and then the dealer won’t return their commission earned on the policy so you don’t get the full prorated refund. My experience with other companies was not this bad. I’m pretty sure a mechanic would never buy this policy once they saw the section 8 exclusions.

AUL Uses Shoddy Parts and Shoddy Parts supplier. Received a transmission from this company through AUL Warranty company. Transmission failed after 20000 miles, the transmission had never been off the highway, or towed anything. AUL told me not to call this company as they wouldn't talk to me, and that I was out of luck because the warranty on the transmission was only for 12000 miles. Will be taking to a transmission specialists to make sure the transmission was in fact rebuilt. Very concerned that it wasn't after reading the reviews here. A rebuilt shouldn't fail after 20000 miles, especially 20000 highway miles with no towing involved.

The AUL warranty was presented to me at the dealership when I purchased the car. But no one explained to me that there was a monetary limit, and I have apparently exhausted my limit because I've had so much trouble with the car. It’s a BMW and I’ve had the transmission replaced and all kinds of other things that apparently exceeded the limit. I'm within the time and mileage, but AUL has a limit to how much money they will put out.

Repairs on a BMW are very expensive. I got a full service warranty with AUL Corp and so far it’s been pretty good. I’ve had two services already that they’ve covered. I had a leak in my air conditioning hose. The hoses were placed in the middle of the engine so the engine had to be lifted out of the car in order to get to them, which cost a fortune. AUL fully covered it except for the deductible. A month later, I had to go back in because the fan on the air conditioner was broken and they had replaced that. That was fully covered as well.

I purchased a 2016 HR-V from a small dealership and added the AUL three-year warranty for the powertrain. After less than a month of driving the car, the transmission belt broke and now we need to change the entire transmission. I took it to the Honda dealership, they contacted AUL, and AUL said that "it was too soon after the purchase and that they won't cover it". They have been a huge pain, and now, after moving the car to a cheaper shop and accommodating to what they ask for, AUL suddenly said that they will pay for a USED TRANSMISSION, but won't cover the labor. Worst service contract ever.

I purchased a Cadillac Escalade and with it a warranty with AUL and now that my SUV is in the shop they denied the work, which is odd being that it is a object sensor which is a safety item involving lane assist system.

I wanted some security for my used car so I got a service contract from AUL Corp wherein all services are covered with the exception of ware items such as clutch, brakes, etc. However, I'm not too satisfied with them. They are slow and they take the no-position first. I recently had two motor seizures. At first, AUL said, "I'm not gonna cover due to technicality." And then, when that was sorted out, they said that they were going to but it has been a really long, drawn-out process. In fact, I'm still in the process. This saga began in May. It is now September and I still have not gotten my car back. Fortunately, I chose the BMW dealership and BMW has been nice enough to give me a loaner, and I'm on my fifth loaner now.

We regretted every month that we didn't have a warranty on our Mercedes when it cost about $2,000 or $3,000 to fix it. We had bought multiple vehicles from the same guy and he tried to help us as far as sending us to a discount mechanic. He knew the struggle we were dealing with so when we went to buy another vehicle, he suggested the warranty and it was a no-brainer to pass up. There were two options and we got the higher of the two. And buying the warranty was definitely a good call. It got me out of a pinch.

My original warranty ran out and I got a bumper-to-bumper warranty from AUL Corp. Their finance manager was with the loan company when I refinanced the car and he was very helpful, informative, and was able to get the cost from the AUL warranty rolled into my loan. Filing a claim with AUL also worked well. I would bring the car back to the dealership so the dealership would pretty much do all the legwork in filing the claim and talking with the warranty company. And so far, they have been holding up their end of the bargain. I would recommend AUL.

I bought AUL warranty with the car and used them two times but both times were a joke. I submitted a claim through the dealer and they diagnosed the problem. I told them to call AUL 'cause that's who my warranty is with. The dealer called them the first time and it took them a week to approve the work and forever to get the work done. So now, the second time they're supposed to be doing work to it but they didn't approve it. I had to wait 72 hours for the reps to come look at my car to see if there was really a problem with it. It's been three weeks and the problem still hasn't been fixed. So whatever I paid for was the worst money I've ever spent and I would rather pay for the junk out of pocket. If someone asked, I'd tell them to take someone else.

every 4,000. With that said Mercedes recommends every 10,0000 as most European cars do. I found out the hard way when my check engine light came on and I was to provide my documents. I did as recommended by Mercedes and they denied my claim. Then when I decide to cancel contract because it is useless to me and the car I drive they tell me they can not refund my money in full because it's beyond the 90 days! Furthermore after speaking to several agents via phone and them trying to make me feel like I am the idiot and tell me they are very sorry it's the policy they inform me I will be refunded 37% of what I paid.

Our Toyota Highlander 2008 broke down and we took it to the dealership for repair. We got a four-year contract with AUL Corp and the process of the repair was very slow. The first time the dealer fixed the car, they said they fixed it but they didn't. We got the car and drove 10 miles to our home, same sound, same lights coming on again, and same noise so we brought it back to the dealership. The second time they fixed it but now we still have the issue. They haven't properly done the bodywork. They showed the paper that said they changed several things and it costed about $7,000 but they didn't fix anything. I said, "It looks like you guys are robbing from the warranty company. They pay you a lot of money and the car has not been fixed. The same problem is still there." They said no and that they fixed it. But I had no problem with AUL at all.

The engine was leaking oil and my buddy and I were trying to figure out what was wrong with the car. We were going through paperwork when I found the contract for the warranty. I called AUL and the lady told me to let her know where I was taking the car. But it took a super long time for each step of the service. I think it was the dealership putting it off. The rep would call me and say I had to call AUL then when I would call AUL, they would say that they were waiting on something for him. Every time I talked to him, it was right at the end of his workday. So I think he was of pushing it back until he had to do it.

One of my cars was at 36,000 miles and I got bumper-to-bumper coverage from AUL. The rep was straightforward. They explained the warranty and I said, "Yup, let's do it." I'm glad I did. They just paid $5,000 for a new transmission and all kinds of stuff. The claims process was lengthy because of the cost of it. The company had to send out an adjuster. It took an extra week and a half more, longer than it should have but I got a rental car that they paid for. So overall AUL has been good. I paid a couple of thousands for it and I definitely got my money's worth. I've had other warranty companies and they're definitely not as good as AUL.

The guy at the dealership asked me if I wanted to get coverage on the car and I said yes. Then we talked about how much it would be and the warranty was not that expensive. I worry about these coverages because when something happens then you’d been paying all these money for a couple years and you’re not very happy. But AUL came through and did their job. I had to have a standard disc put in my STI and AUL covered it. I took the vehicle to the dealership and they checked it out. Then the dealership called AUL and went from there. So far, I’m happy with the warranty. I have a three-year contract with AUL and I’ll keep them as long as they do their job.

Every warranty company is always very difficult to work with. It seems like they always wanna not to have to pay out on a claim. You have to fight them a lot and I had to do that with AUL Corp. The claim started because the car started consuming a lot of oil. So I called AUL and they told me to take it to a company that they would refer me to. But I wanted to take it to the dealer because the car's an Audi and those parts are very particular. I asked them but they said no. They told me to take it to the mechanic they would refer me to, which was called European Auto.

If someone can afford the warranty, they should go for it. I've had the car for two and a half years and I've had the warranty with AUL Corp for two and a half years as well. When the engine of my car failed, the claim went smoothly. It was all done through the dealership and parts of the engine were replaced.

I wanted to protect myself, the car, and my investment. I used to sell cars for six years and I heard that AUL had the best warranty. My contract covered a lot of components, and the dealer finance manager was professional. I recommend this company. It's the best investment I ever made.

When I bought the vehicle, the dealers were the one who sold me the plans of the warranty from AUL and stuff that they carry. When you go to a dealership and you’re gonna purchase something, it would be good to leave there with information like what it covers instead of it just being like a desktop where you’re sitting there in front of the finance manager. Then, it’s like, “Okay, well, this is this plan, this is this plan.” So you’re just looking at it on their desk like as a date or big calendar. If I had a handout or a PDF, I could scroll through there and make a better judgement. But it was nothing against them.

We bought a vehicle with higher miles and I thought it’d be a decent idea to toss a warranty from AUL Corp on it. I went through the service department and they went through the guy that did all the contracting. There’s a lot of back and forth between us. But everybody we dealt with was awesome. It was basically an extended warranty with coverage for a drivetrain and a few other things, and purchasing it paid off for me. We ended up having a catastrophic engine failure, 200 miles before the warranty was out and it was an $8,000 fix.

My wife and I purchased a full coverage plan from AUL for a Ford Explorer. A couple months after when the weather improved, we found that our A/C was not cold. The dealership told us that the Auxiliary Discharge Line for the A/C needed repaired. While EVERY other part involving this is covered, this is the ONE part that has absolutely no coverage. Ridiculous. We paid almost 3K for this coverage to have it be worthless the very first time we needed it. I will be canceling my coverage and using that insane amount of money to cover my repairs. I am disappointed and will tell everyone I ever meet to avoid this coverage at all costs.

When I bought a car from the dealer, they recommended AUL Corp as they worked with AUL directly. I had problems with my headlights and I submitted the claim through BMW. I took my car in for repairs and other things were found that should be covered under warranty. There were delays here and there, but overall AUL covered what was supposed to be covered. The service contract is worth the money and it covered more than what I was gonna pay for.

When I bought my other car, a Honda, the man said he would never sell anybody a used car without buying AUL, so I bought it. Then after about six weeks, the transmission went out on my car and AUL made the car lot put a brand-new one in there. I really liked that so when I went to buy my second vehicle, I knew that I must get that warranty.

There was no warranty with my vehicle and it had a higher mileage. So I got a service contract but the person who sold it to me could have explained it a little more. I had to have a new engine put in and I thought there wasn't anything that should’ve been paid. It would’ve been $500 for a rebuilt engine but I paid $1600 for a new engine. But it should’ve been zero. I don’t know how they worked it and they should have been a little clearer.

When buying used vehicles, I'm very precarious so I wanna make sure I'm protected. AUL Corp is the dealership's standard warranty provider and I was advised to get it. Dealing with the finance manager was easygoing but it went to a whole lot of persuasion. I got their most extensive service contract and it covers everything, but there were a lot of headaches initially with AUL. I understand that they’re not in the business to pay off and protect people but to make money. They tried their best not to pay for the losses on my truck which was very expensive because of a pinion nut. A pinion nut is not covered under their warranty but the pinion, the drive shaft and the rear end are. And they're all connected to that little nut so I thought that was very convenient for them.

My father who used to be an engineer knows how important it is to have a service contract on a vehicle. He makes sure that we always take that opportunity if we’re purchasing a vehicle from a dealership. This is my first time to purchase a vehicle from a dealership and I got a service contract from AUL Corp for engine transmission and something else. The contract covered everything, but the way that they went about it was very stressful.

I wanted to have a service contract for my car because it’s a 2005 BMW and it isn’t known for having a great track record with engine problems and suspension. AUL Corp was pushed to me by the dealership. However, my experience was not great. When I got my car to the repair shop, AUL gave all of my repair guys a really hard time about getting stuff fixed and I ended up having to pay $5000 out-of-pocket on an $8000 charge. My repair guys had to contact me three or four times because AUL wouldn’t just come out there and check the car out. They kept calling the repair shop and telling them something about how they needed to send somebody out to go check it, and when they asked about that, they didn’t get much of an answer.

AUL offered several different levels of service contracts and I got the one right beneath the highest one. I'm more than satisfied with my contract and the dealership was great. They walked me through what the warranty company had to offer. For the type of car I got and what could possibly go wrong with it, the cost of service is reasonable. Overall, the experience I've had with AUL was great and I couldn’t ask for a better service contract.

Past experiences made me buy a 100,000 mile, 48-month extended warranty for my vehicle from AUL which is comparable to my previous service contract. So far, I'm really satisfied with it. When I had issues and I had to have the car towed, one of the managers called me back-to-back to keep me updated. I also had two claims with them. The first one was for my transmission fluid line and the process was really quick. The second one was for my engine and it was a little bit more challenging. But it was good for the most part and there was communication. The shop that I had it in worked a little bit better with AUL. AUL also got me a rental car that was really nice since the motor was coming from the AUL warehouse. AUL is a good warranty company to go with and I had an easy experience with them. It's definitely worth it.

I purchased 36/36 powertrain from my dealership about less than 2 years ago. I did all the maintenance that was required with my 2008 BMW 528i. Soon as I noticed something was wrong with my transmission I took it to a certified mechanic. They told me the transmission needs to be replaced and it is going to 8500 dollars to replace it. I had them file a claim with AUL and without batting an eye they said they will only cover $4,000 dollars towards the cost and I have to cover the rest of the $4,500 dollars plus the $100 dollar deductible. I was more than furious because apparently there’s a cap on our warranties. My dealership when purchasing this warranty told me if it is covered part then only thing I have to pay is the $100 dollar deductible. I purchased the warranty for $2500 dollars.

We bought an older vehicle and it was suggested to us to purchase a service contract. We got AUL's second highest contract that covered 99% of the vehicle and the person who sold it to us was great. And so far, it's been good too. The cost was reasonable and it has been definitely worth it. We just had the transmission done on our vehicle. Our experience with AUL Corp has been very nice and easy going.

I had a high-mileage vehicle and decided that we should go ahead and buy AUL Corp service contract, and we did. My interaction with their rep was good. We had the opportunity to use it a couple of times recently. It took over a week to get the approval for the first repair on the car, which was a little frustrating, but they did deliver and they did cover all that was needed to be done for the car. And the second repair was immediate. So, I was fairly pleased with AUL Corp.

I was shown a couple of different options for the service contract and AUL was the cheaper one. I’m very satisfied with it and I would also recommend getting it. There has been a couple of repairs done on my vehicle, where one was an engine issue, and we've gotten more than what we paid into the contract.

I bought a used vehicle and getting a service contract was the smart thing to do. My interaction with the person who sold me the AUL service contract was good and what I feel could have been improved are just marginals, like an introduction to the warranty. I would have found more information. But I got a good deal and I'm satisfied with the AUL service contract so far. I had an issue with the engine and they covered most of it. The service contract has pretty much paid for itself already with the repair.

I purchased a service contract from AUL for my truck. I'm paying $48 a month and I have that for five years. The finance manager told me that in case something happens with my transmission or if any panel of the truck gets damaged for any reason, I can take it back and they will replace it for me. A while ago, they put another motor in my truck because the one that they have, they have a problem with it. The claim was done at the dealership, but it took them really long to switch my motor.

I hate the warranty company for my truck. I had bought a used vehicle and when the service contract was sold to me, I bought the most expensive one offered. AUL told me it was so that I wouldn't have to worry about anything. If anything happened to my vehicle, no matter what it was, it would be covered. I just had to bring it to the dealership and it would get fixed. All I had to pay was my deductible and they would cover the rest. But that was not the case. They tried every different loophole they could to get out of fixing my truck every time it had to go through the shop.

The dealership talked me into purchasing a service contract for my vehicle. I knew a sports car would've been running hard with the previous owner so having the service contract was more of something that I'm glad I did and I knew I should do. When I talked with the finance manager, he explained that it's a good thing to have and I agreed with him. The fact that he wasn't pushy about it was the thing that impressed me.

We normally get warranties on everything. We bought a used car and obtained a warranty from AUL for the first time. Their finance managers did good and everything went well with the process. Though we had to go back and forth a few times when we filed a claim, it ended up well. We’re satisfied with them, so far.

I got a service from AUL Corp to be covered when any problems occur with my car. The service contract is a four-year policy and it's very thorough. I sent a copy of the warranty to my trusted mechanic and he seemed to think it was better than most. On the other hand, the person that sold it to me could be a little bit more educated and transparent on what the process entails.

I don't usually write reviews but I have to in this case to at least do my part in letting the public know how poorly I serviced by this organization. Their main issue is that they are misleading, which when it comes to car repairs can be expensive. I have an '07 GMC Envoy that randomly overheated one day. I immediately took it to a shop recommended by the warranty company. I was then told that my radiator cap was faulty and I needed a new radiator. So I went through the process to have that fixed. Within a day of receiving the car back the car overheated again. Out of concern for any possible future damage to the car I asked the warranty place for another shop to take the car to. They told me that I should return the car to the same shop, even after I expressed my concerns about the shop not correctly identifying the issue the first time. I conceded and returned the car to the same shop.

I have called often for repairs and I have never received any hesitation to repair my vehicle. This is a very good vehicle coverage company. And when it comes time to reimburse for out of pocket cost... I have always received funds in a timely manner.

I buy a service contract in any used vehicle I buy but with the service contract I had before, I’ve never used the plan at all. This AUL Corp was the second service contract for a used vehicle that I’ve purchased which I’m glad I did because they had to replace the motor. However, they had a lot of arguments with the mechanic where I purchased the plan from. The mechanic where I purchased my car from has a shop as well. So, there was a lot of argument between those two. Nevertheless, they were able to handle it on their own. Although I did have to pay over $600 out of pocket expense for them to replace the motor because the plan would not cover some of the parts they had to replace when they reinstalled it. I wasn’t very happy about because I had paid $2500 for this plan which was supposed to cover everything.

AUL is the worst. Why buy warranty to get damaged used parts put on my truck. AUL told shop to use a used transmission with a crack in a part. My truck has been in shop over 3 weeks now. And AUL has truly been hard to communicate with. AUL is not good and sells a good lie to get you to buy. I will not recommended them to anyone.

Getting a service contract with AUL Corp was well worth it and I would definitely recommend them. I’ve read reviews online and there’s a lot of people saying not to buy a warranty because it's a rip-off. And I’m saying, thank God I have that warranty. I've already filed a claim for a couple of repairs. First, there was a faulty fuel pump shortly after I purchased a vehicle and I took it back to the place where I bought the truck. They took care of it really quick. Then, everything was replaced on my 2006 Dodge Ram Mega Cab 4 x 4, from the radiator to the engine transmission.

We have an AUL Corp service contract on my lease. In addition, we bought a new used and we have gotten a service contract for it. The rep who sold me the contract said I was qualified and asked me if I wanted it. I did, so I signed the paper. The process took 10 minutes. He was upfront and honest with me. We had to file a claim on my husband’s truck that we had gotten in October. The claim process was fine. However, the dealership had it for over a month and they were trying to get answers on whether we could get a loaner. Three days before the truck was fixed, they finally said that AUL Corp said we could have a loaner. I wasn’t really happy with that portion of it. We needed a second car because we’re a two-car family and my husband works midnights, so he would have my car at night. If something were to happen to me or the kids, we'd have a car. All in all, we are satisfied with the contract.

My vehicle was a diesel and it was an older one. The dealership wasn’t willing to warranty the vehicle at all and I didn’t want to walk out of there with no warranty at all. I got the engine, transmission, front differential, rear differential and transfer case warranty from AUL. It was a good thing I bought AUL’s warranty because two days after I bought the truck, it blew up. If it wasn’t for AUL covering the truck, I would’ve been stuck with a $20,000 truck with a blown up engine. The dealership took care of the claim for me and AUL dealt with them. After five months, it finally worked out. So far, I’m satisfied with my contract with AUL. AUL’s cost is great for the quality of service I got and I'd recommend them.

When I was at the car lot, the people suggested that I buy a service contract for my vehicle from AUL Corp. So far, I am satisfied with my contract. They really paid through the snoot on this one. They paid for my engine replacement and it was a lot of money.

I have AUL so that if something goes wrong, I will be covered. This is the third time I’ve obtained a service contract from them and I always go with the estate service contract. I have used them on every car we have. Recently we did the straps on my wife's car. The shop called AUL up, AUL okayed it and the work was done. I'm satisfied and I'd recommend them.

I'd never owned a diesel truck before and I knew there are expenses that could add up so we made a smart decision to buy a contract with AUL. The last time I bought a vehicle from the same dealership, it was a MasterTech warranty and not AUL. I got a similar warranty but it was just for gas pickup trucks. MasterTech doesn’t offer a warranty for diesel vehicles and AUL is one of the better ones to get. The dealer's finance manager showed me my options and then laid out the prices. The process was pretty standard.

I have been calling since Monday regarding car issues and yes, I have a contract. Please refer to the 6 digit VIN number in lieu of the contract one. I cannot begin to express how disappointed I am with the ride and unprofessional agents. Namely an Erica in claims and an Eva in Roadside Assistance. Where to begin... I called on 2/27/18 and was warmly greeted by Erica (note sarcasm). Right off the bat, she had a snotty attitude and could hear the condescension in her voice when I asked her what my next step would be behemoth my car was ready for retrieval. I asked her. I called them with the estimate, to which she yells, "Oh no! The shop NEEDS TO CALL US!" I then told her that this was my first time using the warranty. She was very rude and said, "That's why we are here!" I received no apology nor any sort of compassion regarding having a broken down vehicle. So I hang and thought, "Oh maybe it's just a bad day."

The regular warranty ran out on my car and I wanted to keep it. The dealer that I have been dealing with for years recommended AUL Corp. I went ahead and extended the warranty with AUL Corp. The finance manager gave me the pricing on it and I did it because I trusted him. I have had one claim and it went great. It was strictly through the garage and I didn't have any personal communication with AUL but the garage took care of it. I would recommend AUL Corp to anybody.

When we had to use our service, it was a little odd that AUL wouldn’t talk to the shop that we took our vehicle to and they wouldn’t approve anything. It was a little sketchy. We purchased a vehicle and took it home. It was smoking when we drove it. The dealership told us that it was just the cleaning of the underneath of something. I said, "Okay." The next day, there was a clear oil leak, so we called the dealership.

I paid $2300+ for an extended warranty and when my power steering failed. While they paid to have that fixed, they refused to pay for the wheel alignment that was required as part of the rack and pinion replacement. This resulted in the steering wheel tilted noticeably to one side while driving. Their justification was that the car is driving straight and that's all they care about. Will not recommend these douchebags!

I was looking for one of the top of the line warranties and AUL Corp was recommended. There were some issues with a vehicle right after I bought it and AUL Corp took good care of it. That car got the best extended warranty that this company offered. I filed the claim by going to my service department which then contacted AUL Corp to see if they covered certain things under my warranty. AUL took care of the things that they were supposed to on my vehicle and I was very satisfied with everything that they were there for because they worked with me. The only thing was that my contract was not very long as it only covers about 40,000 miles. The quality was good though. I would recommend them if they have a longer option. Also, I have not heard from them since my warranty was up so I never got to renew it. But they were great.

Although AUL has paid out most of my claims I am unhappy that there was a listed item (throttle body) that was excluded from comprehensive coverage that is not considered a "wear item". The original salesman never mentioned the exclusions and the repair shop said that it was unusual for a throttle body to be excluded on a comprehensive warranty. At the end of the day the warranty has paid for itself so I am still somewhat satisfied.

Phone agent was fine. Your product is subpar. I purchased what was said to be the best and I can’t use it for any of my issues. Electrical problems, A/C problems, problems that really matter are not covered at all. I was told I have the electrical package but I wasn’t told the electrical package refers to things like GPS; not things like my automatic running boards that cost $2500 to repair. You can rest assured I will not stop telling people how horrible your products actually are and to NOT purchase them.

We bought a service contract from AUL Corp for all our cars and it seemed to be the thing to do. We have always had good experience with AUL Corp. and we are happy with it. Our contract has been fine. We bought several cars from the dealer and we are happy with the policy, the serviceman, and everything that has been done with all our cars. We have used AUL Corp. for several things. I give the claim to the dealer and let them process it. The cost is wonderful. It would cost me way out of pocket if I had not bought the policy.

AUL Corp is horrible. I purchased a vehicle from Unique Motors which had 67,000 miles, and I also purchased the best coverage that they deal with AUL because I don't like messing with anything if I purchased stuff. People say it's a waste of money but I had really good success with it with my wife's Honda Odyssey. With no questions asked, they repaired stuff and there was no deductible with them. With mine, there's a hundred-dollar deductible which was fine, but I expected superb coverage.

I bought a car with approximately 75,000 miles and the service contract from AUL Corp came with the car after the dealership. The person who sold me the contract explained it pretty thoroughly and I had a really good understanding of it. It was a warranty that lasted up to 100,000 miles and covered drive axle, powertrain, and other things. It had a good coverage of everything. I was very pleased with it because it turned out that the car had a bad rear differential and I ended up having to use my warranty just about a few months ago.

I bought a truck back in July and bought a three-year 36,000-mile warranty service contract for it from AUL Corp. Their finance manager was very nice about it and he told me that it can be cancelled at any point. He was very helpful, and he explained everything very well to me. When my power steering rack was out, I called AUL Corp and they told me to call the dealership that they go to. I talked to them and it was all figured out fairly quickly. I saved the $100 deductible and had my truck back within a week so I’m happy with it and I would recommend it.

The AUL rep was able to explain the different tiers of what the actual vehicle qualified for and what we were able to do. He was very educated on helping us choose the proper contract and he did a great job. We were very satisfied with our service contract and it is very good compared to previous ones we had. We have already filed claims and we got a new transmission, a new power-steering thing, and a new radiator. I've also got one outstanding claim that I sent in that I need to check the status on. Everything else was paid directly to the dealership but this one we paid and then we had to submit for reimbursement. It was a great experience, so far, with AUL Corp and I would definitely recommend them.

If you're purchasing a used vehicle, AUL Corp is worth having since you never know when something's going to go wrong. I purchased a used vehicle and I was impressed that there was a warranty offered for it when I asked the dealer's finance manager, especially because some places don't have. The finance manager was knowledgeable and able to answer my questions, and there was only one warranty company that he worked with. He showed me the different product lines that AUL Corp offered then I made my selection from there. I went with the service contract that matched my needs which has more than major items on the vehicle covered.

Bought a used truck with 120,000 miles on it. I thought it would be a wise decision to purchase the 36,000 mile drivetrain warranty. Noticed the truck started using coolant, with no visible external leaks, approximately 3 months after I purchased the truck. To make a long story short, they denied my claim even though the dealer removed the heads and found a 5mm breach in the head gasket. DO NOT BUY ANY TYPE OF WARRANTY AUL HAS TO OFFER! THEY WILL FIND A WAY TO MAKE YOU PAY FOR REPAIRS!

Having an AUL Corp warranty is awesome. It was my first time buying a vehicle so I wanted to make sure that if anything happens to it then the service contract would cover it. Within the first month of getting the vehicle, the motor completely went out on me. The claim process was easy. I was given paperwork in advance which I had on-hand and ready to go and then just turned that in. The dealer’s finance manager who sold me the contract tried to put $300 on top of the original price tag, but he fell through with his warranty and his word. AUL Corp covered it for me and I won't have to pay $100 for a brand-new motor. And it's been running great ever since. Although the contract is black and white as it says what it's covering and what it’s not, I still had a couple of questions. But so far, it’s been a good experience with AUL Corp.

It pays to have a service contract for my vehicle with all the computers and everything in it. I told the AUL dealer that I wanted an extended warranty and that was what they set me up with. I got the full warranty for 100,000 miles on the car and I have it for about a year now. The service looks expensive and it could be cheaper. But I got to have it and so far, I’m satisfied with AUL Corp. Last month, I used the warranty and AUL paid for the tune up. The dealer processed my claim and it was easy.

I have a three-year, 36,000 bumper-to-bumper service contract with AUL. It was for a higher mileage van and I wanted to make sure that I'd be covered if anything happened during the first little bit of ownership. When I had to have the transmission work done, they gave me this weird option of either they’d send a transmission ahead with 40,000 miles on it and put that in or I’d have to pay an additional $300 on top of the deductible to be able to get a brand new transmission put in. I chose the latter.

I bought a truck and I got an extended warranty to cover everything just in case anything went wrong with it. The AUL Corp finance manager told me he had a contract and if I wanted an extended warranty, they can put it on so they added it in my truck payment. The AUL Corp extended warranty is a good thing to have. They helped me on my truck a lot and did a fantastic job with it. Everything I’ve asked about my truck that needed to be fixed, they jumped both feet. They did what they said they’ll do and they did what I want done. I’ve had a great experience with the AUL Corp. It was smooth. I’m very pleased and I think highly of them.

Everything was covered on the service contract that I got from AUL Corp. The rep told me that the warranty was the best they’ve offered at the time. He was very friendly. The two issues that I have had has been covered. One time, my vehicle had a loud squeaky noise, something was wrong with the fan under the truck which they fixed. The other claim was a sensor that went out on the truck that they replaced. It was handled in a timely manner. One thing I don’t like about it is when I take my vehicle to the shop, they have to call them before they can actually start working on it. Still, I would recommend them. I know when I take my car to the dealership, I will never have any problem. I haven’t ran into any issue that is not covered.

I wanted to make sure I had coverage for my 2011 Dodge Durango since it was an older vehicle so, I got a service contract with AUL Corp. The price was fair but on the other hand, the head gasket that blew wasn't covered. There are limitations on the insurance and what will be covered, but the person that sold me the insurance put it like it was going to cover anything that’s currently wrong with the vehicle and didn’t say too much about having to make sure that it was on their end like the regular maintenance instead of just sitting there on their lot. So I couldn’t prove to them or the insurance company that I could get my head gasket repaired. They won’t pay for it because it’s over how much the vehicle’s worth. I just let the truck sit right now and I haven’t utilized it. Other than that, they’ve been able to help me with the tow services which is an advantage and they also covered the transmission.

I bought a used vehicle so I got a service contract for it from AUL Corp. The finance manager at the dealership who sold me the contract was a nice guy and he said that the warranty would be for three years and cost an extra $4,000. So far, I've only had to use the contract once. Shortly after I got the truck, the screen on the main stereo, the dock station, and the DVD went blank on me and I filed a claim with AUL. I took my truck to the Ford dealership and they quoted a price for the repair service. However, my service contract wouldn’t allow me to take my truck to a Ford dealership and AUL wanted the repair work done at their shop. I contacted their shop, but the people there had no clue as to the intricacy of a computer on a truck and they even said that they would rather have Ford do it. So, we had to go through a big hassle to try and get authorized by AUL so that Ford can work on the truck.

I have a three-year term with AUL Corp to cover any major repairs to be done on our car. When the alternator went out, I was looking for a mechanic to fix it but my wife reminded me that we have an extended warranty so I called the dealership and they verified all of it. They told me to bring the vehicle in and they took care of it. AUL saved me over $1,000 and I was really satisfied.

My daughter's Volkswagen was bought used and we started having some minor issues about four weeks later so we took it into the dealership. The mechanical data told AUL Corp that it was owner neglect and it had no oil in it so the warranty company refused to pay for it. Somebody said that because we didn’t buy the car from them, they didn’t want to work on it. The warranty company finally agreed to a second opinion. They took the car to another place where they said that it had oil in it and it was not owner neglect. They tore the whole thing down and the warranty company sent people in to look at it themselves and they also agreed that there was no owner neglect. There was a valve chain that had messed up.

I was told a service contract would cover my problems and I believe in having one, which was supposed to cover bumper-to-bumper, but I wasn't sold the right one. When I bought my vehicle, Unique Motors told me that the sunroof was acting up, but I might as well wait a couple months, so they didn't look bad and that it was covered under my warranty. And I went in and found out the sunroof is not covered under my warranty and I'm not happy about that. They need a complaint filed on them about that. I wish I had the contract when I bought it, so I’d have known what I was buying, instead I was only given a flyer. I was never sent a contract till I asked for one six months later. I think it's a good contract once you realize what you have, and AUL has been nice, but I'm not happy with the Unique Motors.

I needed to have some reassurance when I bought a used car so I obtained a three-year service contract from AUL Corp. Though the finance manager was okay, I wasn't told that I could only bring my car back to them to have to get it serviced. And they are 40 miles away from my home. Despite being quite far away, I had already filed a claim for two different things, which were handled by the dealership. They worked well. Overall, I had a good experience with AUL Corp.

We had bought two separate 2012 BMWs, and they were both out of warranty. We bought service contracts, which were about $2,000 per vehicle, from AUL Corp at the dealership when we bought the cars. We had a few claims for our BMW 323i. And for the 2012 BMW X5, it has been an absolute nightmare, some of it is just the car itself and a bit of it is the way that AUL decides how they were going to pay for something. Six months after we owned the car, it sat at BMW for three months straight. And BMW had a hard time figuring out what was wrong with it, but the only way AUL would decide if they were going to pay for something is for BMW to completely take it apart. We had to agree to pay upfront if AUL didn’t pay, but they had to completely take whatever the issue was apart and then give AUL 48 hours to come out and look at it.

The extended warranty I purchased from AUL Corp covers anything from front to rear, the motor, transmission, and everything exterior. Blaise at Joe Ricci was awesome, and he sold me the one that he’d seen with the best price. It covers everything that we needed it to cover. I purchased the contract in case anything happens to my vehicle, and so far, I'm very satisfied with it.

I bought a service contract from AUL Corp for my vehicle, and their representative was straightforward as far as what is covered and what I have to do if something happens to my car. I filed a claim for my engine, and I had it rebuilt. They took a lot of steps and the process took a while, but everything got resolved.

We got a bumper-to-bumper warranty from AUL Corp for the first 36,000 miles for our vehicle to have it secured if anything happens to it. The warranty was priced a bit high but it wasn't overpriced since it covered what we needed. We've already used it when the turbo of my husband's pickup truck blew up. AUL replaced the turbo since it was covered. There was a bit of a hassle when we submitted the claim to the dealership, but that wasn't horrible and our interactions with the finance manager was fine. Our experience with AUL has altogether been satisfactory.

I purchased a used vehicle and I thought a service contract from AUL was a good idea. I got it back in May of this year and there were three tiers and I got the best one. The dealership started the claim process because my vehicle needed new cam phasers and the rear defrost wasn’t working so I needed to replace that window as well because the defrost grid is in there. I thought there was going to be a lot of back and forth and arguing but I was pleasantly surprised about the entire process. The response was good and they paid out $4,000. It was really smooth and easy. I just got the vehicle back and it’s working well now.

I bought the car used at a dealership and I wanted a service contract for extra security. I got the highest level of coverage from AUL and it was cheaper for pretty much the same thing. I have submitted a claim and it was awesome. They paid for everything. I had to get a full engine rebuild. AUL wanted my oil change history, but I didn’t have it. Still, they ended up doing the work. The cost of the service contract definitely paid off.

Very good, but I was informed that I used up the coverage amount and the policy was voided prior to time and miles expiring. I still had a few thousand miles left. I will consider another AUL policy next time also.

Since my vehicle's a 2010 and did not meet McCluskey Chevrolet for a lifetime warranty, I bought a service contract from AUL Corp. My vehicle was a few thousand miles over. I got the middle contract and I'm very happy with it. I had a lot of work done on my truck three weeks after getting the plan and it only cost me $252 when it would have cost me $3500.

I got AUL for my son's car that had 30,000 miles and the warranty was already going to expire because the car is past the mileage. We took the best coverage available from them. The rep was very easy to work with and very friendly. Submitting a claim was easy and the whole process went well. AUL had to send someone out to do an investigation. Then, after they determined that the engine needed to be replaced, they had to look for another engine. That took a week or two. It took almost a month in the shop but that’s understandable because the whole engine needed to be replaced, so I was patient.

As far as I know, everything went well with AUL Corp. Our Wrangler was used and we weren't sure of the history on it so we got an extended warranty for it. I've always felt that an extended warranty is well worth the money when you're dealing with a car of unknown history. The salesman offered us several different levels and we got the basic package.

AUL Corp was excellent. I got a contract that covers pretty much everything. The dealer's finance manager was pretty good and recommended AUL. He was honest and I was comfortable working with him. It was an older vehicle and I recently needed to have repairs done on the transfer case. Filing a claim was relatively easy. The dealership called AUL and explained what had to be done. Then the dealership called me to give the approval. I'm happy and I can't complain.

Our Ultima had a lot of miles on it and the original warranty was running out. So, through the dealership, we bought the vehicle protection that was one of the top ones from AUL and it was a good experience. We're very satisfied with the contract so far. The policy did what it was supposed to do and the service was worth it.

In the event that the regular maintenance and parts of our used vehicle fails, we have a comprehensive service contract from AUL to cover the expenses. It covers everything except the onboard electrical. We wanted a comprehensive contract when we were looking at the coverage, but there were certain things that couldn’t be covered like Bluetooth functionality. When I was purchasing the contract, I talked with the representative from the dealership and felt comfortable. He outlined the packages for us, was informative and helped us make a decision. We also had a few vehicles before so we have made all the stupid mistakes we needed to make to know what we needed to get this time.

The extended warranty I purchased from AUL Corp. was a full coverage that was meant to cover all the major parts in my '05 Ford Power Stroke pickup truck, a work truck I rely on and use everyday. The dealer's finance manager who had sold the service contract to me said that when I bought the truck, I got it qualified for the warranty that would cover all the major components, including the turbo, but except for stuff that wear out like belts and brakes, and I was willing to pay a little more to have stuff like that covered.

I purchased a new vehicle and the AUL service contract was one of the offered things at the dealership. I got AUL's 48,000-mile warranty and I’m happy with it. I had engine troubles and the dealership dealt with the claims process. I didn’t have any service record on the car before I bought it so originally it wasn’t going to get covered but then they switched to covering it. And they covered most of it. The engine blew and it got replaced. I was satisfied with the repairs and the maintenance.

AUL Corp is awesome and I’m very happy with them. My finance manager who sold it to me gave me a little pamphlet including all the good stuff and told me what’s covered and what’s not. My ABS comp had run out so I checked the service contract into John Sullivan and they took care of it. They said that the car’s $1,800 so they were shocked to hear that I had zero deductible and I got it done for free. I would refer AUL Corp to anybody.

I bought a bumper-to-bumper extended warranty a year ago for a 2011 model and it only had 36,000 miles on it. Sometimes when you’re getting a used vehicle, you don’t know exactly why someone gave it up and what’s going to go wrong with it, so I made sure that I bought one. However, the AUL reps went really fast, like they wanted to get me out the door. It was a good thing I got the warranty because the power transfer unit wouldn’t hold six months after I got the vehicle and it would’ve almost been a $3,000 job. But the guy was very hard to deal with when the unit went back. They kept asking for my copy of certain things and I bought it but I thought they would have it. They didn't tell me that AUL was outside of Ford when I got it.

My experience with AUL Corp has been good and I'm satisfied. Their service contract was offered when I bought the car and it's my first time purchasing from them. I got the platinum contract to have some extra protection since my daughter is taking the car to college and she's going to be away from where I'm at. I filed a claim for an air conditioner issue and I worked directly with the dealer and did not have to do anything. Their service is fair and I have already told a friend about them.

The vehicle I own is expensive to work on so I wanted to make sure I protected it. My dealer presented AUL Corp.'s warranty as a solution to high-cost repairs and said really good things about them so I signed up for their policy. When I filed a claim, the service manager at the dealership was the one that handled it and I didn’t deal with AUL Corp. directly. But they took care of what needed to be taken care of so things went fine. I know a lot of other people who owned other products through different companies and haven't had good dealings. But my experience with AUL Corp. has been excellent and they're a great company. They gave me fast and fantastic service.

They are awesome and really took care of my car. Put in so much more in work than I paid for my warranty and bailed me out of some very expensive repairs including a new engine, fuel pump, etc in less than one year. They are highly recommended to anyone needing an extended warranty.

I highly recommend AUL Service Contracts. Fixed the transmission in my truck. I had no issues with getting the claim approved and paid. A very pleasant experience. The service advisor informed me AUL was much easier to deal with than other warranty companies.

I got an insurance from AUL Corp. for my used car. My dealer's finance manager told me that the insurance will guarantee that if anything happens to my car within 6 months, it will be fixed. I filed a claim recently and it was a repair for one of the spark plugs. I told AUL Corp. where I was taking my car and they handled everything. They worked very quickly and saved me thousands of dollars. All in all, my experience with AUL Corp. was short and sweet, and I would tell a friend about it.

I really glad I purchased the extended warranty. Read the fine print to see what items aren't covered. Warranty paid for itself on first trip to dealership. Verify the coverage with what components are installed on your vehicle. I feel very comfortable purchasing a used vehicle.

It was a good idea to buy a service contract because it was for my used car. We’ve been happy with all our warranties and AUL Corp has done a good job. However, there was something on the car that I thought should have been covered - the glove box. It started to warp over time and it would not close. We had to replace the whole thing but it wasn’t covered. But everything else is fine and there was also a drive shaft issue that they covered and we were grateful that they did. The process in filing a claim was also easy. Everything went through the dealership that did the work.

I got an extended warranty as I knew the repairs for my vehicle would be expensive. The rep from AUL Corp went into the details about the warranty and asked if I wanted one to which I said yes. I have filed a claim for a sensor repair and it went without any issues. AUL Corp paid my claims. I haven’t had any problems at all and I’m very satisfied.

I was refinancing through Blue Harbor and because they recommended AUL Corp., I decided to take it up. My first warranty came with the purchase of the vehicle and I had it until it expired. It had everything included in it and this one from AUL just covers the mechanical warranty. But I’m impressed with them. I filed claims for my fuel pump and the timing belt. I dropped my car off at the dealer and the repairs done were superior. The last repair took time because they said that they had to get signed-off by the manager and the manager was on leave. But everything worked well in the end. AUL was pretty good to work with and paying them is worth it. The warranty has helped a lot and I’ll recommend anybody to them. They were very helpful, understanding and they do what they have to do to satisfy their customers.

Never had any issues at all with AUL taking care of issues with my Cadillac. It has been in the shop 3 times since I purchased it and every time they approved repairs quick with no hassle. So I will purchase warranty coverage with AUL with all my vehicles as long as I need to. Ive tried other companies just to be hassled and told, "Thats not covered."

I had several things that went wrong at one time & when I took the car to be fixed we had to wait for used parts to be sent in. I had to pay several days for my own rental car even though I was waiting on your parts to be sent. I had to pay for your slowness. I could go on for days about this experience & when I called in to Customer Service oh my goodness the way the girl talked to me - SO SAD!!!

AUL has been difficult to work with. I have a BMW 535 and my transfer case went out. AUL will only authorize used parts for replacement. Up to now, 2 transfer cases have been put in and I'm getting ready to bring my car back to the dealer to address this issue again. There are other options in the market and I will not use, or recommend AUL to anyone. In fact several friends have purchased other warranties based on my experience.

I've always had service contracts on cars just in case I have any issues that arise on it that were more costly than the service contract. The AUL rep who sold me the contract did a good job explaining it. They've been fair and I liked that I can pick my own shop if I have claims. But I had a problem when I recently filed a claim for my BMW. I took it to the BMW dealership and they had to replace some kind of bushings in the front side of that car suspension-wise. But when they did that, they had to realign the car and AUL didn't cover the realignment so I had to pay for it. That cost a couple hundred bucks and that's was not fair. It's the same as changing oil on the car but not changing the filter. Other than that, everything else went pretty smooth. They provide good service and it's worth the price. But they need to work on finishing the job and not just warranty a part of a problem, but warranty the whole problem.

My recent experience with AUL Corp was at the BMW dealer. I have a deductible of $100 and just to fix the part, they had to take other things apart to get to it. AUL didn’t pay for getting to the part to be fixed and they made me pay $850 for them to get to the part. There’s a whole list of things that weren't covered. I called them and I talked to them and they said that they don’t cover that. I talked to some girl who didn’t know any more about anything that I know. And she said, “Well, that’s what the manual says here.” I told her it's not much help. And she said she doesn’t know. They should have some type of procedure to help somebody who paid $5500 for a policy. So, I got screwed and I don’t have any choice but to pay $850. I’ll never buy a policy from them again. AUL should call me and I’ll give them a mailing address to send me a check for $750.

I walked in at AUL Corp and did the paperwork. They had two different packages. The dealer's finance manager gave me the basic one that covered everything and I went over what the benefits of each one were. It was good as far as the warranty went. But he wasn't that great about other packages he was offering. He sold us gas coverage and then it ended up getting denied and we had to change that entire deal and it was resolved. I got a three-year 36000-mile service contract from them and I'm pretty pleased with it. In case anything would happen, my vehicle's covered and didn't have to come out of pocket.

We bought the three-year extended warranty contract from AUL Corp for our vehicle because we wanted to have some extended warranty there. This was advised by our dealer. Our dealership was not that responsive. It took a while before the contract was in place and there were some misunderstandings there. It seemed that they didn’t know exactly what to do. Our vehicle was registered on the trust of us and it seemed not to be possible in a trust. The dealership didn’t know that and that it had to be on a personal name. It took a little while before we figured that out but in the end, it was all resolved. The dealership could have been a little bit better and knowledgeable about the product their selling.

AUL's service contract was offered at the time when I was purchasing the vehicle and I thought it'd be a good idea since the vehicle I had would probably have some maintenance issues. The finance manager was very kind and explained every detail to me. I felt comfortable and I'm pretty satisfied with my contract. There have been so many repairs on that particular vehicle fuel injection and AUL worked with my mechanic. They covered some things but wouldn't cover other things that my mechanic felt was a little bit peculiar. They could be a little bit more clear on what they're covering and what they're excluding from the bumper-to-bumper thing. For instance, they'll cover the fuel pump but they don't want to cover any of the bolts and different things that would be used to hook the pump up. And some of the processes was a little difficult.

I got a service contract for my vehicle for peace of mind and I’m 99% satisfied with it. The automobile dealer salesman was the person that sold me the contract and he knew more about it than I did, so he explained it to me. He gave me the pamphlet for the what the plan covered and recommended it. I’m 100% comfortable working with him. He was a straight shooter and he gave me a good deal. Considering the type of vehicle and the cost it was to keep, by far it was a good idea.

I have always bought service contracts if I have any type of vehicle I have to have a loan on. Also, my vehicle is a diesel, they're expensive, and it was a used vehicle when I bought it. The guy at the dealership recommended AUL Corp and I got a three-year service contract. They were very accommodating and did what they needed to do. There was never a question about what was on the contract. They didn't argue about anything about the first time I've had any kind of insurance claim. It took a while to get stuff done. But a lot of that was the dealer dragging his feet. I was without my truck for four weeks. But the dealer dragged his feet a little bit on getting the adjusters there and doing stuff. But I was very happy with what AUL did for me.