Audi extended warranty: cost, coverage and plans

Pricey but possibly worth it

Car repairs can be expensive, but an extended warranty can help lower costs. Get matched today.

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    Car repairs can be expensive, but an extended warranty can help lower costs. Get matched today.

      Audi, Endurance Auto Warranty and Omega Auto Care
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      Audis offer German engineering in a lavish package, but all that luxury and performance comes at a cost: These are generally not cheap cars to keep on the road. With unplanned repairs coming twice as often as the industry average — and those repairs reportedly costing 60% more than average — Audis can really drain their owners’ wallets once their factory warranties expire.

      As a result, many Audi owners look for ways to avoid repair bills, and Audi even offers its own line of extended warranties to help. Keep reading to find out what its extended warranties cover, how much they cost and whether they’re worth it in the long run.


      Key insights

      • Audi’s official extended warranties are called Audi Pure Protection plans.
      • You can only purchase an Audi Pure Protection plan during the four years or 50,000 miles that your factory Audi warranty is active.
      • The price quotes we received ranged from roughly $2,500 to $7,000, and quotes from third-party warranty companies were roughly the same.
      • In most cases, an Audi extended warranty won't be worth those high costs, but Audis experience enough big-ticket breakdowns that your extended warranty could save you a lot of money.

      Audi extended warranty coverage

      Audi calls its official extended warranty program Audi Pure Protection. Like other extended warranties (also called vehicle service contracts), Audi Pure Protection plans cover the cost of repairing or replacing specific components in your vehicle that break down during the warranty period.

      An important distinction here: Extended warranties are different from auto insurance, so your warranty won’t protect you from repair bills needed due to an accident, theft or vandalism.

      » LEARN: What does a car warranty cover?

      Many automakers, including Audi, measure extended warranty terms from your vehicle’s in-service date (when it was purchased by its first owner).

      Audi Pure Protection plans are only available for purchase while your Audi is still within its factory warranty period (4 years/50,000 miles), and terms for Audi Pure Protection plans go up to 10 years/150,000 miles.

      Those terms may not work the way you think, though.

      Your factory Audi warranty covers you for four years or 50,000 miles, whichever comes first. But an Audi extended warranty term is measured from the same starting point. So, if you purchased a six-year/72,000-mile Audi Pure Protection plan, it would only cover you for an additional two years or 22,000 miles, whichever comes first.

      » MORE: What to know about manufacturers’ extended warranties

      Audi extended warranty plans

      Audi Pure Protection comes in three tiers: Powertrain, Gold and Platinum. Check the table below for a breakdown of what each tier covers.

      Basically, Platinum is an exclusionary, bumper-to-bumper plan, and Powertrain is, no surprise, a powertrain plan. Gold is a stated component plan offering something in between.

      Each tier also comes with your choice of a $0, $100 or $250 deductible.

      Audi extended warranty benefits

      In addition to paying for covered repairs, Audi Pure Protection plans come with the following benefits:

      • 24/7 roadside assistance, including battery service, flat tire assistance, fuel or fluid delivery, and lockout assistance of up to $100 per occurrence
      • Towing reimbursements of up to $100 per occurrence to help you get to your nearest Audi dealer or authorized service provider after a covered breakdown
      • Rental car reimbursements of $35 per day for up to 10 days while your Audi is in the shop for a covered repair
      • Trip interruption coverage of up to $200 per day for a maximum of five days ($1,000 total), which can help to cover the cost of meals, lodging and transportation if your Audi has a covered breakdown over 100 miles from home

      Overall, these are solid benefits for a factory extended warranty. The trip interruption limits are especially generous and may even cover all of your expenses. The rental car reimbursements, however, are behind the times. It’s very hard to rent an equivalent Audi (or any car) for $35 these days, so if you need a rental while your Audi is in the shop, be prepared to pay a fair amount out of pocket.

      Audi extended warranty cost

      Audi lets you price out and purchase Audi Pure Protection plans entirely online, which is a much nicer feature than you may realize. Many other automakers require you to purchase extended warranties from a dealership, which isn’t just inconvenient — it can mean paying extra fees that can be hard to spot.

      Here are some sample quotes we collected for various Audi vehicles. All quotes were based on a $100 deductible and do not include tax.

      These quotes showed us a few important things:

      • Audi Pure Protection is pricey but fair for a luxury import brand: The average price to extend your Audi factory warranty for another three years was around $4,000. That’s 33% higher than the average cost of an extended auto warranty, which is around $3,000.
      • Platinum is around 25% more expensive than Gold: This came as a surprise to us since most automakers’ Gold-equivalent options cost around the same as their Platinum-equivalent plans and only serve to make the latter look like a good deal. In Audi’s case, however, the large price gap between Gold and Platinum might actually make Gold the better value.
      • The price only rises about 10% if you wait: Our quotes for a 2020 and 2023 Q5 were pretty similar, indicating that it’s probably safe to wait until your factory Audi warranty nears expiration before deciding whether you want an Audi Pure Protection plan.

      Audi extended warranty terms and conditions

      The Audi Pure Protection terms and conditions contain some key exclusions and caveats that you’ll likely want to consider.

      Required maintenance

      To keep your Audi Pure Protection plan active, you must adhere to the maintenance schedule listed in your owners manual and keep detailed records as proof.

      If you have an engine failure, for example, Audi will ask you to provide proof that you performed oil changes on schedule. That’s why you should keep your receipts for all regular maintenance items (fluid changes, alignments, tire rotations, etc.).

      » MORE: Audi maintenance: cost, plans and service schedule

      Preexisting conditions

      Any breakdown that you can’t prove happened during your extended warranty period won’t be covered. That’s why we strongly recommend paying an Audi dealer to perform a full inspection of your car, which costs about $200, before purchasing a warranty.

      If there’s ever a dispute about when an issue originated, you’ll want an Audi-sourced record of what was (and wasn’t) a problem when your warranty period began.

      Exclusions

      As is typical for an extended auto warranty, Audi Pure Protection plans will not cover repairs needed due to damage (accidents, weather, etc.), aftermarket parts, neglect, misuse, missed maintenance intervals, competitive racing or commercial use (unless you pay extra for “light duty” coverage).

      Take note, RS 3 drivers — even though your car is designed for racing, your warranty won’t cover expensive repairs resulting from track use.

      » MORE: What voids a car warranty?

      Transferability

      If you sell your Audi, you can transfer your remaining Audi Protection Plan coverage to the new owner by mailing written paperwork and a $50 check to the address listed in your terms and conditions.

      Cancellations and refunds

      You can cancel your Audi Pure Protection plan within 30 days of purchase for a full refund, provided you haven’t submitted a claim. If you have submitted a claim or it’s been longer than 30 days, you will receive a prorated refund based on the remaining term of the warranty minus any claims paid and a $50 admin fee.


      Overall, there aren’t any atypical “gotchas” hiding in the Audi Pure Protection plan contract that we read. Still, an auto warranty is a big purchase, and you should read your warranty extremely carefully before signing.

      Is an Audi extended warranty worth it?

      For an extended auto warranty to be worth the cost, one of the following statements usually needs to be true:

      • You drive an unreliable car.
      • You can’t afford the cost of an unexpected repair bill.
      • The cost of the warranty is less than the cost of your expected repairs.
      • You don’t mind paying for additional peace of mind, even if you never submit a claim.

      Reports of Audi’s reliability aren’t great. J.D. Power ranked its vehicles 30th out of 32 carmakers for initial dependability in 2023, with 252 issues per 100 vehicles in the first three years of ownership. Consumer Reports ranked Audi as the 19th most reliable brand out of 30 brands in 2023.

      RepairPal data from 2019 claims that Audi vehicles cost their owners $987 per year to repair and maintain. Adjusted for inflation, that would be roughly $1,297 in 2023. That’s well above the adjusted average cost of $857 per year across all vehicles.

      RepairPal’s estimates include both maintenance and repair costs, but Audi Pure Protection only helps with repairs.

      According to that same RepairPal data, Audi vehicles also visit the shop for unscheduled repairs 0.8 times per year (double the industry average of 0.4), and 13% of those repairs are “severe,” costing owners about $2,000 or more to get back on the road.

      “My 2018 Audi Q5 has three service recalls and now a $2,500 repair for a leaking water pump,” wrote Michael, a ConsumerAffairs reviewer from Illinois. “The car has only 13,000 miles but Audi will not help with the cost since the car is seven months out of warranty.”

      (If you have significant savings, getting stuck with a massive repair bill might not be a huge worry, but if you don’t, it could be ruinous. A ConsumerAffairs investigation found that most drivers surveyed couldn’t afford to pay cash for a $1,000 repair bill, and 13% of respondents simply had no way to handle a bill that large — even with credit.)

      If the plan is to keep your Audi for years, an extended warranty could be a wise investment. ”
      — Brian Medford, automotive expert

      Most of these signs point to a simple conclusion: Owning an Audi out of warranty can be very expensive, and having extended warranty protection can potentially save you a lot of money.

      “Modern Audis are a tour de force of technology,” wrote automotive expert Brian Medford in an email to ConsumerAffairs. “While the factory warranty is well within industry standards, any buyers who are looking at long-term Audi ownership should consider the likely high cost of out-of-warranty repairs. If the plan is to keep your Audi for years, an extended warranty could be a wise investment."

      Your choice of plan could make or break your outcome, though.

      If you’re stuck on buying your extended warranty from Audi, you only have three options to choose from. Powertrain plans have pretty limited coverage, so they may be better if you have a specific reason to worry about your engine or drivetrain. Gold coverage is more comprehensive and cheaper than Platinum, but Platinum adds coverage for component groups that can have extremely expensive repairs. (We’ve heard reports of dealers quoting more than $4,400 to repair the Audi MMI infotainment center alone.)

      As a reminder, the average price for three years of added Audi Pure Protection was around $4,000 — or about $1,333 per year. That’s close to our adjusted RepairPal figures but still high enough that it’s probably not worth the risk unless you really want protection from a massive repair bill.

      If you’re open to getting a warranty from a company other than Audi, you have even more options at your disposal, though. Let’s see how they compare.

      » MORE: Pros and cons of extended auto warranties

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      Audi extended warranty alternatives

      Audi Pure Protection plans are comprehensive and offer nice benefits, but they’re certainly not cheap. That’s why we checked with some other extended warranty companies to see if they offer better rates.

      The quotes below are based on Platinum-equivalent coverage with a $100 deductible unless otherwise stated.

      Based on these results, it looks like Audis are just expensive to get warranty coverage for, which isn’t much of a surprise, given the high cost of maintaining these vehicles. However, significant savings are possible if you shop around, as we saw with the quote from Omega Auto Care for our sample S3 above.

      While third parties won’t always offer this kind of savings, we’d still strongly recommend getting quotes from Audi and a few more warranty companies to find the best possible deal.

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      Article sources
      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
      1. J.D. Power, “ Vehicle Dependability Improves Despite Continued Problems with Technology, J.D. Power Finds.” Accessed March 8, 2023.
      2. Consumer Reports, “ Who Makes the Most Reliable New Cars?” Accessed Dec. 5, 2023.
      3. RepairPal, “ Audi Reliability Rating.” Accessed Nov. 15, 2023.
      4. Federal Reserve Bank of St. Louis, “ Consumer Price Index for All Urban Consumers: Motor Vehicle Maintenance and Repair in U.S. City Average.” Accessed Nov. 8, 2023.
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