7-Eleven

7-Eleven is the only place I know of that never seems to follow terms of promotions, they can’t grasp the concept of giving anything away for free...even if it was already paid for by someone else...even if in clear writing it says "all taxes paid by promoter" they just can’t get it. This is the third problem I've had at 7/11 and it was 3 different ones.

Yesterday (7/3/18) I stopped at the 7-Eleven convenience store on 34th Street and 53rd Avenue in Bradenton Florida. I got full tank of gas and purchased $8 express car wash. When I started washing I noticed that there was no water and soap available, and my car was given dry washing. That was real express wash with spinning brushes, spot free rinse and dry air blowing at the end.

To complaints department - your store in Research, Melbourne needs serious attention. The store has become a serious health threat. On a few occasions I have purchased food past its due date then I noticed the date had been rubbed off. The coffee machine has not been cleaned. I was using the coffee machine when it ran out of milk so the staff member of the store went to refill. As he opened the machine there was mold and a disgusting odor. Also I went into the other day one of the staff members was yelling at the top of his voice at a young woman who had accused him of giving her the wrong change verbally abusing her to leave the store. Several customers were trying to calm him down. This went on for 15 to 20 minutes. The woman left the store very upset leaving her change behind.

If I could give it a negative star rating, I would. It won't even let me log in. It's just 7-Eleven's way to get us to want to purchase things. We buy extra crap to beef up the points to get the free donuts or whatever, then they make it so we can never redeem what we've earned. Just a scam.

I visited the 7-11 store on 64th and Federal in Adams County, Colorado. My car was being worked on across the street and I walked over to get a Slurpee and something to snack on. I went to counter and as an employee rang up my items a rude arrogant woman comes from the back and tells me to empty my pockets. I was like what are you talking about. There's nothing in my pockets. She then said your bag. I set my bag on the counter and opened it and told her what did I take, nothing. Go ahead and look. She told me to dump it. I told her she was welcome to look and see. She threatened to call the police and I welcomed it but instead she took the items I bought plus my money and refused to give them back. I called the police to get what was rightfully mine back.

This review is of the 7-Eleven store #25299 at 700 W. I-20, Arlington, TX 76017 specifically. This location has turned into an AWFUL place to get my daily morning coffee/pastry, afternoon energy drink/snacks and gas for my vehicles. The new female manager, who has been there since March-April 2018, is a horrible excuse for a human being! She should be working in a coal mine - far, far underground and away from people. She is so rude to customers, including twice a day regulars, like myself. I have witnessed her treating ** customers even worse than myself (I am **). This woman, and the staff she has brought on with her, are total opposites of the kind, energetic former manager and her staff.

I went into 37213 and tried to order and eat pizza and because I was paying with ebt the guy denied me... I am a single mom of six kids and I just needed a break... he told me I have the choice of pepperoni or cheese and that's not the problem... my kids will eat anything so I got pepperoni. The problem is there was meat pizzas sitting out. He told me no because I was paying with ebt. It's same as cash so why not sell it? Thanks 711. I won't be back.

They can cook 30 plus hot dogs but none in their store last night. I find this a lot when driving at night. I guess it might kill them to put a few dogs on the rollers. And everything is overpriced. I am sure those people are not making 13 per hour in Florida. And they have one person working slaving away when a truck came in with no help. Really sad the people that own these places. All they care about is the money that goes into their pockets.

The late shift needs to apologize to people for wrongly accusing them of stealing when it is proven that they did not. I will review this store every opportunity I get about how people are treated at this store especially people who come in every morning and spend anywhere from $20-$40 a day. It was a bald guy that accused me of stealing DEODORANT of all things this morning. I was paying for my purchases when he said, "WHAT DID YOU TAKE?" I thought he was talking to someone else at first until he repeated it loudly. I said, “Who? Me?” He said, “Yes, you” in a real pretentious voice.

Their employee "Junior" at the Old Middlefield location in Mountain View, CA will refuse to honor discounts when they don't show up in his system. He could have easily honored it. I've seen them do it before, they can do a "grocery no tax" custom to fix mistakes like this and get people the discounts that aren't showing up. I'm not spending $3 on two candy bars when the Mars/M&M deal is 2 for $2. Never visiting this location again. Only one decent employee and he pretty much only works overnight shifts.

A couple weeks ago me and my fiance went into the Springville store to get coffee and all we had was change and the cashier was nice enough to help. And my fiance said, "Thanks for helping. Let us know what we can do in return." And the cashier said, "Well is this your man?" and she said, "Yes." And he then said, "Never mind then. You can't do me any favors then." And he said that right in front of me which I am offended by 'cause he was asking for a sexual payback... I haven't been back to that store again except to see the next time he works so I could get his name. It's the store on Springville Main so now I go to the one by Springville Walmart.

Saturday December 3rd 3:36 p.m. I went into my local 7-Eleven that I've been a customer at for about 30 years now to purchase a prepaid Mastercard and load $200 on it. I wanted you to pay my vehicle registration online so I needed a car to do so. When I attempted to do so I was told I needed to go into the DMV to handle it. When I did and I went to pay for my registration on the tags on my vehicle that expired a few days previous it rejected my purchase. When I contacted customer service they said I only had $100 on my card and that I had only loaded $100 on my card.

7-11 Store at 2500 Liberty Heights Ave - I brought the Polish Sausage today, 11/6/17, at approximately 1:35 pm with 2 Fanta Orange sodas. I put condiments on it and left out the store. I did not open it to eat it until I arrived at work. I work around the corner on Towanda Ave. It was hard as rubber. It tasted as if it had been on the grill all night. I threw it away since I could not return it due to lunch hour being over.

Poorest service. I had always like this petrol station But a female worker changed my reviews completely. I went there today and mistakenly I entered through wrong way (there were no cars or people luckily). The girl there was explaining to me I said, "OK but I could not see the enter and exit written and yes it was MISTAKE." SHE SAID, "I HAVE NOT SEEN ANY PETROL PUMP SAYING ENTRANCE AND EXIT." Haha??? (now to head office they said there is a board). And she was not ready to leave the topic. I asked her to attend the other customers first and it's ok I have enough time to clarify and she said, "I am your bigger sister in this. I will not leave it here..." And I said to her she can't behave like that I asked for her name.

I buy my coffee from 7-11 located 1701 Union Blvd. Bay Shore, NY 11706. The fruits in the cup is not fresh! Several times when I buy the fruits in the cup I find it to have an acidity taste. One time I threw the whole cup away. It happened again today-with a sharp/acid taste in my mouth! I am going to contact corporation. These fruits should be fresh everyday. I buy them for snacks at work!

I signed up for the 7-11 App. When I opened it I could view the gas prices in my area, but I couldn't lock in to save the gas price. It wouldn't let me sign in and gave an error message. I looked for a customer service contact to get help with it but when I clicked on the email it provided, the link didn't work. The app is useless.

I purchased a Figo Vitrue III handset from 7-Eleven. It malfunctioned badly out of the box (it was a cheap handset, so not a disaster)... but the customer service refused to help return the product for either a replacement or refund - all they did was give me a few INCORRECT web addresses to contact the manufacturer. Utterly unprofessional and unhelpful. DON'T GET SCAMMED! This is a shell game.

7/11 on Pacheco in MTZ has a sign stating 52 oz of soda or less is a small refill good enough but then it says 52 oz or larger is 150. Ok then where is the problem with me bringing in my 75 oz container to get it refilled for the 150. These barely speaking English guys that work there charge me 300 when their own sign states different. So when I complain they kick me out the store permanently. How is a lame ** manager gonna give up about 6000 I spend there every year to cheat me out of a soda that cost them 10 to fill just because he don't like giving it to me for the price 7/11 came up with and then on top of that kick me out. I just don't see the logic. I guess it's time for small claims court.

7 11 located at 9502 Hamilton in Huntington Beach, CA. Purchased a hot dog and big gulp because the store had a sign stating the purchase is $2 plus applicable tax, so I expected roughly $2.16. The clerk rang up the purchase for $2.22 +.17 tax = $2.39. I complained, showed him the sign and requested the advertised price as listed on the sign... He read the sign and insisted the .39 was all charged to tax... Obviously the 7/11 cash register code the clerk used has not been updated with the correct sale price. I know it is just a few cents but if the store does that to everyone on everything, then they are not following proper protocol. Annoying experience especially when the clerk acts like he doesn't speak English. Date 9/15/17. Store 29003.

Me, my husband, and friends all went to the 711 on Ervay and St. Paul in Downtown Dallas and we paid for two drinks for each couple to split and we were going to order a 3meat pizza and they said they only had pepperoni and one of my friends made the comment that the staff members were too lazy to make the 3meat pizzas because he asked them if they could make more and the answer was no and after he made that comment paying customers and all they said we were all banned. They were very rude, disrespectful, and no sense of how to treat paying customers.

On 07/25/17 I forgot my Driving license with fuel card after I fill a Diesel Gas for my Semi Truck. Fortunately, Mr. Ameet ** send it to me and pay 43.89$. This guy he is very Cooperative. And has the capacity, how to handle customer. I ask him to send this money. But he say "no." I was in Dallas and if he were not send me I suppose to go to Columbus, Oh and Pay 500$ for flying to Columbus. Anyway he is very cooperative guy in the whole gas station that I saw. Thank you Ameet **.

On two separate occasions, 7-eleven overcharged me. It seems like a common trend. The first time, two bags of chips were listed as 2 for $7, but on the receipt they charge 2 for $8. Their excuse is that it doesn't come up in their system. On the second occasion, I was refused a receipt then charged $14.43 for 2 bags of chips listed 2 for $6, and two 2L Pepsi listed 2 for $5. This comes out to 11 plus tax = 12.43. I was overcharged exactly $2. If they are doing this to everyone, then this is illegal. Last two visits, ripped off twice. I will file a complaint to the consumer protection board.

You cannot enter the correct date of birth on app. Their download app for the coffee does not work and no one will respond to calls. You cannot implement the app without the year of your birth but there is no place to enter it unless you scroll back 25 or more years page by page and I do not want to give my home address just to get a free cup of coffee.

I worked as an employee for 7/11 and while I was there as an employee before I was fired I had to deal with a lot of things which didn't make any since I worked overnight in a bad neighborhood where people are killed down here almost every day and robbers are always looking for a opportunity to rob a business and my manager was a real ** towards me.

I always go to the 7-11 that is right around the corner because of the location 10207 Lake Creek Pkwy Austin Texas. Today 6/27/2017 I visited the store for the things I needed. I noticed their sale decal on the window for the cigarettes that I always buy had been changed. It read buy two packs and save $5.88. When I checked out I noticed the price did not match what they were advertising. I had to literally walk the employee to the front door and show her the sign. She told me, "There must be some kind of mistake. I need to call my manager." Meanwhile the other employee was taking same brand cigarettes and scanning them to see if the difference was on another style. When the first employee got a call back from the manager, I assume he was in disbelief as well and asked the employee to send him a photo of the sign, which she did.

I called 7-11 customer support to complain about the Pepsi syrup running out every week. That's when the problem started. The help person did not have a clue what I was talking about. They had never heard of fountain syrup. Also I think the outsourcing of customer support jobs to another country is treason. American dollars should stay in America.

So the store on Broadway and Powers Blvd in Littleton Colorado always have the cigarette e-pin vape pens in you sign up for coupons. Problem most coupons give discounts. I took a coupon in yesterday. You got a pack of American Spirit for $ 3.00. The cashier couldn't get coupon to scan so manually rang it. Here is the problem she only discounted me $ 1.29 when she was supposed to take off $ 3.99. If you can't train the customer service to ring coupons then why put them out. Let the vendors in. Also with all the stores I have visited when you have products that buy one get one or buy one get one less expensive they will not honor this. It is discouraging to even shop at these stores then they talk about customers in their native tongue and yes although not fluent I do understand several languages and one gentleman called me a very gender and racial name that I understood I shot back. My bad but it's ridiculous to have this happen.

Went to 7-11 6/3/2017 at 10 pm. Cashier tried to charge more than the posted price on several items purchased - when confronted he said it was for tax - but the "tax" was over $1 for an approx $5.48 item. There was a $1.49 candy bar and we were charged $1.98. Then at the end of the transaction, he took "his" prices, totaled them, and tax was added on again. We tried to buy ice cream - shouldn't this be non-taxable? Basically the guy was a crook inflating the already high prices - not sure if this is 7-11 business practice or if this employee was skimming the till. This is the second time this has happened to us - people at 7-11 are on vacation and in a hurry so I think they must do this a lot to rip off tourists. We refused to pay and walked out without buying anything.

I purchased Google Play card for $100 only to find that the receipt showing the $100 went into a Green Dot Universal account and I showed the cashier that the item on the receipt wasn't what I paid for and he said "sorry no refunds" and said it's not his problem. What should I do?

Store 36090 at 290 N Capitol in San Jose CA often rings a higher price for items than shown on signage. Clerk now refuses to adjust price at register (often a buy two item special for discounted price). Filled out complaint form on corporate site and no one contacted me. Called corporate customer service number and no response so far.