7-Eleven

The 7-Eleven on 2 East Main St. in Marlton, NJ is in desperate need of leadership. Their employees do not know how to process PayNearMe payments and instead of asking coworkers and learning, they are quick to dismiss customers. This happened to me twice in the same week by two different employees. Tonight (4/7/23), the employee raised his voice at me, cursed at me, and told me to leave the store.

I paid for the items. 2 orders of drink. 2 wings and gas, the receipt says they charge for the purchase of 2 Slurpee cup 1.79 each, then charge me for 2 orders of iced coffee cups. 2.19 each, as well as the fountain drink. The door states the cups with beverage that's advertised on the door is 89 cents. Why is there 2 cup fees and beverage fee if the door is advertising the drink for .89 cents? My bill was 32.00 dollars. If it had not been for a discount card used. That's 5.00 for each drink. I'm confused. I still have my receipt. Store #38688. TERM# **. TERM SEQ# **. REF# **. AID: **.

Anytime I go in there place is a mess. Sometimes you get fruit flys. No garbage pails outside to throw food away. Coffee station always a mess. And until recently employees had bad attitudes. You would expect fresh coffee. If you wanted pizza you'd expect fresh right? No. They give you old pizza and old wings and whatever else is in the warmer. Even hot dogs and taquitos old.

Of all the places of service I went to this is the worst. The cashier never lets put the points for my application, they did not give me my bill justifying that I did not want, when I said I was going to make a claim from me he said to do what I wanted and I yelled at me without measures, this kind of customer support shouldn't exist, lousy 7-Eleven Riviera Beach service -- Military Trail, when I said I needed my bill they didn't want to give it to me. Abysmal... lousy service.

It's unbelievable and frankly ridiculous that just to put ice in your own tumbler or water bottle is 57 to 75 cents!! Why? QT and Shell and Valero all let you do it with NO CHARGE. You'd think with everything going on, that wouldn't be a big deal. What. A. Joke.

The same 7-11, I purchased this soft drink, I had to make a state deposit on the can. When I had lots of cans, I purchased at this specific 7-11, they refused to refund me the deposit! This specific 7-11 accepted cans before! When I write to complain this event to 7-11 main office, online, they received my complaint, but never resolved the complaint!

I have had a horrible exp at 2 different 7-Elevens. First one at Moon Lake Rd & Ridge Rd, they had there Vuse labeled $4.99 a 2 pack. Paid 6.99. Said, "You may want to fix that." She screamed!! "Whatever" at me.

I had a craving For ice cream late at night and the ice cream refrigerator was not working properly. When I brought my ice cream to the counter Mr. Jason the cashier gave me some advice not to make that purchase because it has been reported previously and the management did nothing about it. So yeah Jason you did a great job.

Yesterday I had the worst experience at 7-11 in Hollywood FL. Went to go get a coffee and my wife wanted milk in a separate cup. The Spanish lady at the desk went nuts on me in front of all the customers that I had to pay for an extra coffee plus that she said I spilled a bit of coffee. Then she proceeded to say something in Spanish to her co worker about me in front of everyone. She probably was having a bad morning but why take it in on the customer. Won’t be going back there. Can’t believe what’s going on with customer service.

I have been charged a small basket fee since 2019 even though my subtotal was over $15. I notice this on my 10/15 /21 order. I only received a small portion of my money back. I will not be using the app again.