7-Eleven Reviews

Ladies bathroom had a sign that it had no toilet paper. It did have a roll. Slurpee station was a mess. Then when I went to order some food I was not acknowledged. Then when I asked if I could order she pointed to the kiosk and I told her what I wanted was not on it. The cashier also didn't have a friendly personality. The atmosphere was very poor. Cannot upload picture. Store at Santee SC 3467 address number.

Google Maps and Apple Maps and Google said open 24 hours, It matter of fact was not open 24 hours. The lights inside the building were all on and no one was to be seen. Don’t know why we have it saying open 24 hours if not open 24 hours. Also a previous time I was there the cashier literally called my adopted ** brother a racial slur as we were walking away under their breath. DON'T GO HERE. 0/10 don’t recommend and customer service is always terrible and sketchy people working.

This is the friendliest 7-Eleven I’ve been to. They are always helpful and nice. I go there every morning before going to work and I’ve never had an issue.

The person at the store #27693. At 7815 garland road is a young man who always says they don't have the 20 for 8 or any other chicken prep that I ask for because he is too lazy to make them. He refused to give me his name. I told him that he then needs to take the ad down if he never has wings. He refused that too but I've seen him give wings to other people.

Went to the 7-Eleven in Titusville FL. Very nice customer service. Under new management. It's located at 2 S Hopkins Ave. Very rare anywhere to find great customer service. Give them a visit and see. Thanks.

The best and least price the delicious coffee and pizza. All is perfect and really the quality of the food is very good. Nice staff. Dealing nice. The availability of finding that store anywhere and the application is easy and good rewards. I recommend it.

I had an extremely upsetting experience at this 7-Eleven. After attempting to withdraw money from the in-store ATM, $80 was debited from my account but never dispensed. When I went to the counter for help, instead of receiving even basic professionalism or concern, employees mocked and laughed at me. Losing money is stressful enough. Being ridiculed for it by staff is unacceptable. No one offered assistance, guidance, or even simple courtesy. The dismissive and disrespectful behavior turned what should have been a straightforward issue into a humiliating experience.

Convenience to me means an available public restroom. In Northern Va (Prince Wm County) most stores have signs on restrooms (out of order) so that they do not have to maintain them. I NO LONGER visit these stores. I spend my money at Wawa, Sheetz that have open restrooms and all other services.

7-11 in Toro park is the worst 7-11 I’ve ever been to. The Indian lady that works there is not very nice or smart her husband is not any better. Neither one of them let you get your discounts when you enter your phone number. They press the buttons too fast so you don’t have a chance to save 50 cents or a dollar. They also say that their debit card machines are broken so you have to pay with cash. I’ve walked in there before and they are in the back and won’t come to the register until a couple people come in. I’ve seen people steal from them and all I can do is laugh. If you don’t like your 7-11 job stay home and let someone else who is nice and respectful work there.

Pricing at 7-11 is deceptive. I selected one bottle of Smart Water because I did not want to pay $4.50 for 2 bottles. When I check out the one bottle cost me $3.50. Are you kidding!! That is deceptive pricing. Southland is showing greed to its customers by marking prices this way. I am going to shop down the block at another convenience store for this reason.

Absolute worst experience with 7/11 on corner of Gaston & Haskell. Was pumping gas when I noticed the pump was going very slow, kept stopping and I didn’t feel the flow of gases thru hose, but I bushed it off, got impatient and left with only pumping 5 or so dollars. My car gets 30 mpg. I noticed as I’m driving away, I only have 5 miles left till empty. So turned a couple corners, and go back to 7/11 where I tell the staff I don’t think any gas, or very little gas, came out of that pump. One of the workers turned to whoever the guy was in charge and stated “he’s having a problem with the pump, you know, like I told you what happened last time. It ain’t pumping gas right.” The guy in charge immediately brushes it off and says “you pumped 5 dollars,” and tried to give me the receipt so I’d leave. Do not get gas from those scammers. Apparently, judging by the staff worker, it’s happened before but Scammywammy did not care.

Currently at 711 1645 old easley hwy Pelzer, SC. THIS 711 IS NOTORIOUSLY lazy when it comes to keeping the filters in the pumps new. When they get dirty it take forever to pump your gas. They also will not reload paper in the pumps for receipts and cause customers to come Inside. Been pumping 10 mi eyes for 20 gallons. Unsatisfactory!!! The main reason for having an app on your phone is BECAUSE WE DON'T WANT TO COME INSIDE. GET YOUR HEADS OUT AND FIX IT.

Signs posted Large drink $1.00 with App. Denied saying program over with signs on every pump and on the soda machine in the store? 7-11 has been my go to store since I was a kid waiting for the first slurpee machine to be turned on? 1967 in Hayward CA was not offered receipt or straw? My purchase should be on App?

Downloaded app acquired points redeemed for free cookie then they didn't have any. Said come back another time. Was there this morning and I went to redeem my cookie and they said 67 cents. I said I used my rewards. They said only one cookie is free in the pack. What a scam.

I couldn't be more grateful for Carlos. The manager on Cal Oaks road Murrieta Ca. If ever Interaction with an employee was as good and professional as the one I had with him I feel your business would increase.

Well it was 1030 pm and the doors are locked, my husband and son waited outside for a bit and the cashier just stood there on her phone. A couple got there with Whataburger and she let them in and now they’re just sitting there eating. From my understanding 7-Eleven is supposed to be open 24/7. That’s terrible customer service and bad for business. On top of that, they are always out of drinks or the machines are always out of order.

The clerk on October 3rd is rude at the downtown store in Bremerton. It's a waste of time going in to add money to your cash app. They are too lazy to help you. The service at almost all 7 11s has really gone downhill in the last few years.

I got a slush at 7-Eleven on September 20th at Pitt Meadows on Harris Road. The lid came undone, and spilled the slush everywhere!! I’m not happy with 7-eleven at all!! They blew it!!! I am not going back there again!!! Next time when I go back to 7-eleven, I will be getting a free slush!

I pull in to get out of my car & the entire area splotched with trash/food droppings. Go in & ordered one item got directions to another Retd & no one at register, 3-4 people waiting. I was in a hurry so I called out - she retd saying other employee ckg a truck. This is a great location & not my 1st time, each time Same — I won’t return

I do not like 711. Their customer service is horrible. Never ask to go to bathroom. They won't let you! They do not greet you. There always only one person working so you are standing in line forever! Their food is expired!

I was treated poorly meaning very short and rushed. It crossed my mind to allow myself a moment of belligerent retaliation. I know allowing myself to do so what have just made me gain more confidence to ensure my visit to your location is best!!

The 7-11 on Robinson and 12 Avenue North East in Norman Oklahoma typically only has one employee working the register and consistently has a line of five or more people. I’ll go out of my way to avoid this gas station. Not that this review is going to change anything but it makes me feel better.

The company has went downhill. They only care about money and that is very sad!! In the 70s and 80s this company was very awesome! I have reach out to the corporate office about how the stores are. The employees that run the stores of 7-Eleven and the owners don't care anything about the customers!!! The store's restroom are so nasty. It's so unpresidential!!! The hotdogs are 80% overcooked and the hot wings are dry!!! I have brought cookies and they taste very old. I have found food out off dates many of times. If OSHA ever went into the stores they would be in big trouble. I have been to different stores and water is on the floor with no wet floor signs.

It's definitely a location thing, if you find that right 711 I recommend you frequently go to that one and that one ONLY also don't visit any spots in New York city, they ALL suck..most of them have employees who are lazy and won't restock on rollers or choose to not honor the $5 (2 pizza slices and a soda) deal but you'll see the advertisement in the store and I work overnight so you can't tell me your that busy, next time I'll take a photo as I'm upset that I didn't, and they suck so much that I can't even get a decent receipt that says 711 who pays 4 dollars and 43 cents for gas.

It's definitely a location thing, if you find that right 711. I recommend you frequently go to that one and that one ONLY. Also don't visit any spots in New York city, they ALL suck.. Most of them have employees who are lazy and won't restock on rollers or choose to not honor the $5 (2 pizza slices and a soda) deal but you'll see the advertisement in the store and I work overnight so you can't tell me you're that busy, next time I'll take a photo as I'm upset that I didn't, and they suck so much that I can't even get a decent receipt that says 711. Who pays 4 dollars and 43 cents for gas.

I went to purchase an Uber gift card. This 7-Eleven was out, so I asked the store manager to help me with a pre-paid card that I could use to purchase rides on Uber with. So he gave me a 7 eleven gift card and said I could use that card anywhere. So I put money on the card. I tried to add money to my Uber account with this card and it declined me. I went back to the store and explained to the manager and he refused to refunded my money. Now I have a $60.00 7 eleven card I can't use anywhere but there. Never again will I step foot into a 7-Eleven store.

On 7 now site they have a promotion buy one pizza, get one free. I went ahead ordered online, paid $13 to include tax. On reaching the store they stated they have no knowledge of the promotion and I need to call customer service or purchase one more. This was for my child party so I went ahead and purchased another one as the two cashier was going back and forth not acknowledging my request or even try to help. This is at the store at Sheriff Rd in Landover. I end up paying $25 dollars for the two pizza.When I called customer service they never help. I’d never visit that store again. Poor customer service.

The app malfunctions. The driver did not deliver. When I try to reorder my account is minus the amount that was not delivered. The customer service number refers me back to the app where I am expected to provide a picture of the items that were not delivered. Who is the genius who designed the Website?

I'm voicing My complaint again from 1 year ago about the 7-11 in Tamarac Florida on Commercial Blvd. The night shift has been terrible for the last couple of years AND the Indian owner doesn't care if they can barely even speak English or not 🚫. SO I voiced My opinion to a rude employee last year who was being rude to a customer just trying to buy something. AND I told him that he shouldn't treat customers like that to which he replied pretty much mind your own business. Then I go back a few days later AND he told me that I'm banned from the store which I laughed at and said why.

We’ve been loyal 7-Eleven customers for over 20 years, but my experience at this location (7285 Crestway Dr, San Antonio, TX 78239) was beyond disappointing. Unfortunately, this wasn’t the first time my family or I encountered rude & unprofessional behavior from the staff here, but this incident was unacceptable! On Wednesday, January 2, 2025, I visited the store around 5 PM to pay for a car wash. When I inquired about the car wash, one clerk (**) rudely stated it wasn’t working without any greeting or explanation, while another clerk (**- I guess) contradicted him and said it was functional. Both clerks didn’t know what’s happening in their location, displayed nasty and unfriendly facial expressions throughout the interaction, making it clear they were not welcoming or approachable to customers. Trusting **’s word, I paid and proceeded to use the car wash.