Sunrise Senior Living

My father was a resident there for 15 months. Staff were friendly and mostly met his needs. He had his favorites and was called "Mr Coffee" due to love of coffee. My dad was in hospice for his last 2 months. After he passed, there was no contact from facility administration, or other staff. It was like he had never been there. No condolences, no notes, no letters, no nothing. I understand that this is not a requirement, but wouldn't it be an appreciated courtesy to recognize a resident's family at this time?

The staff in East Meadow is fabulous. Yes it's definitely a revolving door in all departments but no complaints as the problem employees never last more than a week or two. My father has lived there many years, from the kindness of everyone to the Chef, no complaints worthwhile typing. But... CORPORATE. Don't be fooled this is a profit bearing Corporation who will bankrupt the family, seems ok when you first get there but as soon as your loved one is settled and happy, BAM all the charges change and out the door your loved one goes with or without your permission.

My mom started out in the Independent Living of the Quadrangle location. The grounds are lovely, the buildings lovely; the Clinic was great, many individuals were great, and the food was great. But everything changed when she went to Assisted Living. Since she moved in a few years back, there have been 5 directors. One didn’t last even a week. There have been 4 head nurses (or what they call “Wellness”) and the most recent one lasted just one month. (The actual nurses are just great and the physical therapists whom they contract with are also wonderful.) There is such staff turnover but you’ll never get any revised contact lists, not even by email, when the whole world communicates important and timely notices by email. They have had my address wrong for over a year and don’t correct it, and I’m the primary person of responsibility.

The initial experience was okay but the overall was unbelievably brutal to say the least. The lack of care, the neglect - unbelievable. I would not advise or recommend that facility to anyone. My father was in this facility. It was brutally harassed and bullied. There was nothing done to protect him or others from harm. It's all about money and that is basically the bottom line. The owners and or administrators will not dare put their loved ones.

I have just left Sunrise of Decatur GA and I am so happy to leave. It is not the place for someone who has their wits about them. The staff, from the executive director on down are condescending and rude. They put on a great show for visiting families but show their true colors when alone with the residents. Major areas of concern: Religions. Sunrise purports to be open to all, but I am not Christian and was harassed by the staff. One of whom told my girlfriend that I was in league with Satan, and by the Activity Coordinator who insisted on leading a prayer before she would drive the bus to take us on a luncheon. This woman also assaulted me the very same trip. Another issue is medication, I often saw meds dispensed four to five hours late and often just left in the rooms, which is illegal. There is a major issue with the staff. It is a terrible job and they are paid minimum wage with almost no training. Don’t want your loved one at their mercy!

My two family members are in the process of being kicked out of Sunrise after being misled for 2 years about how the relationship would go in the future. One is 85 years old and dying of Parkinson's disease, the other is 77 years old with a heart condition. He (77) drove a truck and she was a house cleaner. They had no financial knowledge or business knowledge. They spent their entire life barely above poverty levels but managed to be disciplined and pay off their house a few years ago. Their income level would qualify them for Medicaid, as it would have 2 years ago. The 85 year old that's dying of Parkinson's has the medical qualification and would have also been eligible 2 years ago. The problem was that these two people had no understanding of the industry or of contract law and have been shafted along the way.

I have been repairing the TV sets for Sunrise Senior Living Annapolis for several years. However the last repair went without compensation. I contact them several times to rectify the situation but never heard back... EVER... I don't know, I guess they just don't pay their bills anymore?? As a small business owner every job counts.

My aunt has been a resident of Sunrise Senior Care Plainview, NY for almost 2 years. The Sunday that we initially toured the property the main room was alive with music and activity. One resident was in the corner enjoying the music on his radio. Another resident was sitting behind an open folding table showing off and selling pieces of costume jewelry that she made herself. Our Sunrise tour guide salesperson boasted how happy their residents are. She said that they have an activities director who keeps the residents occupied and engaged all week long. She showed us the big beautiful Sunrise bus parked right in front of the entrance and said that they use it to go on trips daily.

Sunrise Senior Living at Crestwood used to be an excellent, warm, well run location. The current director and some staff are not welcoming, honest or caring. The onsite activities are non-existent aside from Bingo. The director and supervisors do not follow through. The actual caregivers who work with residents are very hard working, the RNS and most LPNs are good and all the concierges who work the desk are kind and helpful - those would get 4 to 5 stars but overall the place is poorly run, left hand doesn't know what the right is doing and amenities that used to be great are now poor.

The Sunrise of Mt Vernon in Alexandria is the absolute worse. They treat the care managers unfairly. They literally do everything, they overwork them to the point it's impossible for them to give the proper care the residents need. Housekeeping doesn't clean the showers. Have the same hair and bowel movements in the shower that was there for weeks. Management is the worse. No communication and they abuse the staff. The director sits in the office. All his concern is about money. I would never send my love one to this Sunrise facility.

They offer the family the ability to create a schedule that the family can work with which is good if the family works. This allows us to work and have time too for others. The music that they play is great and having time to have art time is good too because it helps to reduce stress and allow the mind to be creative. The insurance gives us the ability to make sure all our needs are being taken care of so that life becomes less stressful which is always a good thing. The service is good and allows me time for others without having the feeling that something might happen which allows me to live a life that is peaceful.

My grandmother was 96 and not only did they not have any stimulating activities, none of the staff actually cared or took time to talk to her which really saddens me. I have to at least give them the credit of their features. They have good features. The only problem is that they are underused because some require help. While I didn't like this place at all for my grandmother I at least liked the fact it accepted her insurance. She was always frugal with money so that was good. The value of this place overall is crap. They could be doing a better job but they aren't. Unfortunately most assisted living or rest homes suck though.

There were plenty of options to choose from as far as the variety of residential options go, and they were helpful and informed so it was easy for us to make our decision. The extra features were a pleasant surprise. We were excited to see all of these available and easy to use. The features were comforting and exciting. The insurance offerings were top notch! Really, congrats! I've never had an easier time getting my insurance together. It was a really great experience; I was surprised at how smoothly things flowed. The whole experience was simply wonderful and worth more than I can put into words. I really wouldn't have chosen any other assisted living service.

They offer a family oriented surrounding for those who are in need of help. They are like family and friends. There for us always and day to day. They are always there for everyone and make sure they are there to make sure we are and always in safe surrounding to help us all feel safe at all times in their home. They are like family for those who need help. Always and always treats everyone with the most respect at all times. And they will always go the extra mile to help each person always.

It's sometimes hard to find the right thing for your loved ones because you don't want them to get treated bad or get trashed talked while they're spending half of their life on earth. They can skate, they can have lunch in the park, they have a bowling night and they can dance with each other. They can go to the movies and do much much more. It's a lot. It's probably about 2,00 for both of them because they are old just trying to have fun while they can with friends and family and do special things. At least 200,000 because of the way how they are. They want to do a lot so I had to pay that much out of my pockets but it'd not matter cause they always have fun.

There were lots of different people. It was very nice to be surrounded by all those people in a place so you don't feel alone like you're still walking around the streets downtown. Everything was proofed for people of older age. Everything was safe. Lots of handicap accessible ramps, etc. Lots of wheelchair lifters. A lot of intelligent nurses and cnas. They accepted a variety of insurance. It means a lot leaving home going to an unknown place but still feeling at home there - that feeling is priceless. Home is everything so it's great you can go there and get that feeling.

They took great care of me while I was recovering from surgery and put me through a get exercise and rehabilitation therapy. It was a friendly and homelike atmosphere. They put me into therapy and exercise program with my rehabilitation program while my stay there recovering from surgery. They take great care of their patients. My insurance paid for my stay there. And all my rehabilitation and therapy programs. I was very surprised what all was covered by my insurance. Their services provided there has improved my life greatly. I walk and stand better after all my exercising and therapy with my rehabilitation program.

The options were amazing. There were options for the people who were more independent and then there were rooms that were compatible for those who require more in depth care. I felt that they were prepared for any situation that would come up. They have different activity rooms. There are in suite kitchenettes as well as a cafeteria. There is such a wide variety of activities of all kind. The staff is there day and night which is great and very comforting. They have housekeeping services, laundry services, basically anything to keep the process easier.

They have a variety of providers and services for the elderly. They were very professional and helpful. My grandparents need help in their home. They are home bound due to several illnesses. This service is very valuable and helpful for what they needed.

Sunrise Senior Living has allowed my grandmother to remain independent. It's safe. She very much values her independence and Sunrise Senior Living allows her to do just that. Sunrise Senior Living offers a lot of features that other nursing homes do not. They make sure to fit the needs of the person that they are caring for which is the best thing. At Sunrise Senior Living we have never had an issue with insurance. They have always worked with the insurance company to make sure that my grandmother maintains the best care possible. The value is great and the insurance company pays for everything. Even if the insurance company didn't pay the price of admission isn't bad at all compared to other nursing homes.

When they helped my grandmother, they offered her so much. She got to participate in so many activities as well of having her independence. Round the clock care, always there for any needs, or reasons. Various things for people to do and enjoy. My grandmother was always so happy. Accepted our insurances with ease. Even things we had trouble with, they took the time to try and make sure that they stayed in touch with the insurance company to get it approved. Always gave us the best rates and discounts that they could find :). We never had a moments trouble getting them to our financial needs. They were wonderful.

Nice, friendly individuals and they provide a great deal for the elderly and even the visitors and also for the ones volunteering to help, so it was overall a great place. Free food for the volunteered, and they treat you as their own, like a family. They help you find the place and they assist you in everything you do. Insurance offered at the place and they include a good place to stay, so no need to worry about any incidents occurring during your stay. Served you like a family member would. They do as you ask, and in fact they go beyond that. If you ask for something they might bring you something with it to make it better.

A variety of options as far as level of care needed. Daily care, overnight care, 24 hour rotations. Assist in personal and medical needs. Features and services vary to your personal needs, 24 hour rotations, daily care, help with personal needs, bathing, dressing, feeding. Variety of services including medical attention. Good customer service will explain insurance. Good value for the very reliable service, caring and reliable workers, the various options to choose from to meet individual needs. Value for the quality of care, medical, help needs.