Philips Lifeline

I’m by myself and I feel more secure now that I have Philips Lifeline. Their team responded quickly and I’m solved with my experience with them.

I was falling down and I couldn't help myself up. So, I decided to get a medical alert device. Now that I have a Philips Lifeline, I feel more secure. I've had to press the button about four or five times and their team came right away.

One of my kids got a Philips Lifeline for me and I wear it around my neck. Their customer service is really nice. They call me once in a while to check and see how I’m doing. Overall, I’m satisfied with it.

I live alone and feel safer by having Philips Lifeline. I wear it all the time around my neck and it's fairly comfortable. However, I take it off when I leave the house. They're always very nice if I have to talk to them, but last night they called me at 1:30 in the morning and woke me up. They said that they had gotten a signal. I told them I was in bed out cold. They’ve done that before at that time which was very annoying. But they were apologetic about it. I would recommend Philips Lifeline and tell others they're very good and watchful.

I have heard stories about people who fell and were helped by the Philips Lifeline team right away, and my daughter was strongly for it so I went for it. I've had the Philips Lifeline now for about eight years and having it is reassuring. I wear the button around my neck, even at night. When I fell once, their team knew about it. I can’t remember pushing the button so there must have been some message that was sent to them and they sent help. So I would recommend it to my friends and tell them that it is silly not to have one.

I broke my back several years ago and I needed something that I could use to get help if I fall. I have Philips around my neck all the time and it has helped me. It's under my clothes and it hasn't bothered me.

The one time when I needed my Philips Lifeline medical alert device, it wasn't working, but that was my fault because I didn't charge it. But since then, everything has been okay. I charge the device once a week and I often make sure that it has been recharged. The team at Philips Lifeline have been fine. At this time, I forget that I've put the device on. But for what I get, the service is highly overcharged. It's costing me $44.95 a month and I haven’t made one call at all in the time that I’ve had it. I’m a senior citizen and that seems like a lot of money, so I’m considering letting it go.

My children decided I should have a medical alert device because I've had headaches for quite a while even before I had it. I feel safer with my Philips Lifeline quite a bit in case I fall I'm very satisfied with it. It's wonderful. It sure does its job. I'm really happy that I have it and I would tell others to get it.

My son thought I should have a medical alert device. I have Philips and I wear the device around my neck like most of the people do. I used the device once or twice, and the Lifeline team responded soon enough. I'm satisfied so far with Philips Lifeline. It works.

My kids thought that a medical alert device would be wonderful for me to have since I’m by myself. Also, because of my age, I decided to have one. I used the Philips Lifeline accidentally once or twice and I know that when I touch it off, the ambulance would come. Everyday, I take care of the house, cut the lawn, and go back to the farms and look around and I have no problem wearing the button. I got a new button last month and I sent the old one back. It's wonderful to have a Philips Lifeline if you fall. Otherwise, I'd be lying down in a house all day without somebody checking up on me.

My age made me feel like I needed Philips Lifeline. Their reps are very friendly and very polite. I've tested the button from time to time and their response has been really good every time. It’s all been good.

I got something in the mail from Philips and I looked at it. And one time, I had fallen and I turned the mail over to my son-in-law and daughter and they turned it in for me and sent me the bill. I felt pretty secure before, but not long after I had Philips Lifeline, I fell and it worked perfectly. I don’t get around very good, and I had hardly hit the floor until someone asked if I had fallen. I said yes and they said, “We’ll get you help.” And they asked if I could get up and I couldn’t. The device is around my neck, but the buttons irritate my skin and I don’t know whether it’s plastic or nylon.

The one thing that the hospital and the nurses were very concerned about was me falling. When I came out of the hospital, the care unit that I had offered a medical alert device for three months. When I got Philips Lifeline, we tested it and the response was very quick. Although my husband is with me and I've never had to use it since, it's a reassurance that I've got it in the house. However, I felt like I was misled on the rate. I was told it would be $25 a month which was exactly why I kept it because $25 didn't seem so bad. But by the time you put in all the extra little things, it was about $38. When I got my bill, it was that rate which was a far cry from 25.

I needed a medical alert device. I got Philips Lifeline and everything had been all right since I started using it.

I’ve been handicapped for a number of years and my health deteriorated. Also, I live alone so I thought it would be best if I have a medical alert device. Now, I have Philips Lifeline and it makes me feel more comfortable in case I wasn’t in proximity to a phone to make an emergency call myself. I have the ability to get help without trying to struggle to get to a phone. I test the button about once every six weeks just to make sure it’s still working. And there had been two occasions where I called for help. Lifeline’s team always responded very much within what would be expected.

When we first took out the Philips Lifeline, it was more for my husband who recently passed away. We got it for the both of us but he had Alzheimer’s disease and I thought it’d be a good idea if he had one. And then after he was placed in a facility, I kept it for myself. He set it off several times by mistake in the middle of the night and the response time was very good. One time, I set mine off and I didn’t realize that it was set off. I went to my car and when I got back, the fire department was just leaving my house and they had responded to it. I feel a little more confident with it, especially at night. However, at one point I was doing a little shopping around and I could have gotten another unit that's a bit cheaper. Philips Lifeline said they would meet those prices, and as far as I know, they never did.

My caregiver ordered me to have a medical alert device because I live by myself and I have had one for about five years. I wear my Philips Lifeline around my neck and I have no problems with it. I fell once or twice and they called in to my son in California and let him know I had fallen because he called me.

I’ve been very satisfied with Philips Lifeline. I have never had to use it since I’ve had it but it makes me feel safer.

My daughter ordered a Philips Lifeline for me, being 98 years old who lives alone in my own apartment. I have it on when I take the shower, but then I have to take it off and hang it to let it dry and then I put it back on. But I have it on most of the time and I feel safe with it. However, when I go outdoors or if I go shopping, I don’t have it on because it won't do me any good. Nonetheless, it's very comfortable that I don’t even know I have it on sometimes. I would recommend Philips Lifeline.

I'm not young anymore. If I fall and am by myself, I should have a device around my neck that I could push and somebody would come. I wanted to get a device from the hospital but they didn't have any left anymore so I got a Philips lifeline. I'm all by myself so having the device makes me a little bit more independent. But I'm not confident how it would really work if I would have to use it. They call friends first and they call you too. I question if they would really hear me from the speaker if I'm in another room. The thing is if I'm not in the room that has the speaker in it then it's a long roundabout fair to get to having anybody here respond to it. I would have had a much better feeling if I could have had something like a cellphone where I could talk to somebody right away.

I ordered a Philips Lifeline and they told me it was on back order. They said that the one they had wasn’t any good and they had to redo them, and I went without it for over month. But I feel great with it on and I never take it off. I push it only when they tell me to push it and they respond right away. It even covered me when I fell in the ditch in front of my house. It automatically went off and my son was here so we cancelled it. It works fine and I have no complaints about it, except for trying to get the buttons replaced.

My sister and I have been taking turns staying with my mom because she’s got a little bit more issues going on. After my sister and I discussed about getting a medical alert device and tried unsuccessfully a year or two before we got the Philips Lifeline, my sister ultimately got it but it was based on our small committee deciding that we needed to move in that direction.

I've got Parkinson's disease and I live by myself. But with my Philips device, I feel like I have somebody watching over me. I have it around my neck and keep it on all the time. I can move around and I know that if I fall, somebody will pick me up. Everything has been good with their guys too. They know what they're doing and I've had no problem with the people that get back to me. When I accidentally turned it on, they were right there. It's just that with the way that my house is built, it's hard to call back the operator-in-charge. I have the receiver area in a den and the bedrooms are all the way at the end of the house. Otherwise, my Philips is working good for me.

I have had a very good experience using the Philips Lifeline. I had a stroke and with the device, at least I feel I could walk without the concern of falling. If I fall, either I press the button or the Philips Lifeline would recognize the fall and I'd have someone who's gonna come. I wear the device on my neck and I'm very happy with it.

I am writing this review out of total frustration. Hopefully this will provoke the proper response from Lifeline. My family and I have had a Lifeline monitor for my 90 year old father for several years. The system seems to work very well. Not my issue. In March of this year I received notice from Lifeline that my father's account was delinquent. I handle my father's finances and have never missed a payment. Upon review it appears that Philips changed the account number when we changed the mailing address for billing purposes. Not knowing of the new account I continued to pay to the old account via my bank's bill paying services. Once the changed account came to light, future payments went to the new account.

I live alone and before I was back in the suburbs of Florida so my son got me a Philips Lifeline. And now I’m back at my home in Indiana and I can transfer and continue it here. I wear the device all the time. I fell two times and once I rolled over it in my sleep and they called me. My son talks to them all the time. He’s the one that takes care of it and see if it needs anything. And my son and I have both been satisfied with Philips Lifeline. They just replaced the device with a new one a little while back.

I passed out from low potassium last year and broke my hip. I also had other times when I had to go to ER with Atrial Fibrillation. And so Philips Lifeline has always been there for me and it has probably saved me a few times. I’m 91 now and I sure don’t need to be without one. I feel good about it, though I had a hard time at the beginning of keeping from setting it off all the time. I would be out in the yard without realizing that I had accidentally turned it on and next thing I knew, an ambulance would be driving up or the people here in the community be driving up. So I made a necklace and I would pin it to the left side of my shoulder. And I have never set it off since and it’s there if something happens to me. I also sleep in it and it works fine. I call them once a month to make sure my alert is working and they’re always very helpful and stay to help me and take care of me. It’s been great and I recommend Philips Lifeline.

We needed something here and I felt that since Philips Lifeline had been around for a long time, it would be worthwhile giving them a chance. We wear the buttons around our necks and we feel a little bit more secure that if something happens, we can get immediate aid. We’ve even been thinking about upgrading this button so that it’ll be activated outside of our home. The only thing that makes me hesitate is the bad experience we had with the button with regard to it activating if we fall.

I've had my Philips Lifeline medical alert device for at least five years. I had an episode where it went off automatically when I was in the bathtub and the emergency vehicle was here within seconds. I got a call from my son asking me what was wrong and I also got a call from Philips Lifeline. They asked me if I was all right and I said I was just taking a shower but when I leaned down to wash my feet, the alert button dropped down and it thought I had fallen. I was in the shower when they all tried to call me and they didn’t get an answer, so they called the emergency and the life squad was here very promptly. I was pretty impressed. I was in my towel and stark naked when the guys came to the front door. I thought to myself, "At least we now know the system works." But the incident scared my son.

I had a stroke to my optic nerve and a hemorrhage in one eye. I got the Philips device and it has changed my normal day-to-day life. I wear it all the time and if I fall or need help, I push the little button and it talks to me. It also has GPS so I can wear it out of the house. All in all, Philips Lifeline is a wonderful company to deal with.