Lifeline

I don’t wear the device because I can't stand things hanging around my neck. I had one before that you wear on your wrist, and I wore it. I haven't had to use the Lifeline device. It's just been sitting here plugged in but I've called whoever makes this a couple of times. I just want to check to make sure it's working.

Once in a while, the Lifeline device would be hit by something, especially in my kitchen and the very nice man and I got to the point where he would ask if I was in the kitchen again. I'm over 90 so I don't drive a car anymore and I don't do too much by myself. I was 80 when I started with it. I like having it in the shower and I feel very safe. I always carry my cellphone but I could push a button too. The device is convenient but I hated having it around my neck. I quite often put it in my pocket. I would recommend Lifeline for anyone but I never had to use the device and I gave it up.

I ordered Lifeline service on 8/29/22 and was told it would ship in 4 weeks. It is now 7 weeks later and I am told it has still not shipped and they don't seem to be able to give me any info on when it may be shipped.

I like Lifeline. Sometimes I'm doing something and I hit the button, and they say, “Mary, you need help?” Usually, they contact my daughter because she's the one that they talk to after they talk to me. I wear my cord around the neck but when I go out somewhere, I don't take it with me because it doesn't do anything when I'm out there. Overall, this device is wonderful for me. It'd be good for anybody. I'm very satisfied with it.

I'm glad I have Lifeline. If I fall, I got something on me to call in. I'll push that button and I'll be safe. I'm so used to it now that I don't even think about it. However, I don't like the chain. I wish it had a prettier chain. The device doesn't go very far too. I can go to my mailbox and back or to my garden and back. But it doesn't do anything for me if I'm gonna go downtown.

With Lifeline, I got somewhere I can call if I need it. I feel more at ease.

Lifeline has been very good. I've had to speak with the reps on a couple of occasions and everything has been satisfactory. The response time is immediate. The device is easy to wear. I've recommended it to a lot of friends because it's important for people who live alone.

Every now and then, I give my device a test. They answer promptly. I'm very much in favor of people who live alone having a device like this. It's a reassuring thing to have in the house and wearing the little signal button is no problem. It can blend in your clothes.

I canceled my Lifeline device several months ago because I'm not satisfied with the way the reorganized company has been administering it. The device had a strange lanyard compared to before. The one that Philips was using was quite simple. You put it around your neck and there's no problem. The one that the new organization gave had to be adjusted every time you put it on and off. That was quite annoying. And the device was much too sensitive, originally. I was getting too many false alarms.

I have called but have not received the alert system. I am in need because my husband has passed away, 8 months later my son passed away, then 2 years later my only other son passed away. There is no one to help me so I thought this would help me if I fall because I am by myself. I called and was told it was ready for shipment.

Mother recently discharged from hospital. Suffered a major stroke - paralysis & aphasia. That same night she fell out of her hospital bed. NO CALL was made to Lifeline. Luckily I had installed a camera and when I checked in I could see she was on the floor. When I called Lifeline, they said that it only detects falls from a STANDING position and a minimum of 4 feet height. NO ONE told me this when I signed up and there is NO reference to this on their website. Not all falls happen in a standing position. Scenarios like trying to get out of bed for the toilet in the middle of the night, or getting some water or food or just rolling off. Even getting up from a chair reaching for a walker will NOT trigger a call. Calls will NOT be made in these scenarios.

I tried to get the device connected again, but it's not connected.

I have not used the Lifeline device but the quality and the comfort are good so far. Somebody recommended to me, which was why I got it. So, she was very pleased and I'm okay also.

Last month, I lost my bill so, I sent a check to Lifeline for the amount. I didn't have any receipt and I hope they got it. I applied twice for it to be automatically drawn out of my checking account but Lifeline has never done a thing about it. I've had it now for a year. Still, my experience with them has been good. I feel more reassured that if something would happen, I could get ahold of somebody. I haven’t fallen since I got it. But I got it and I’m happy with it.

I have the neck chain and if I happen to hit that right and it calls it, then it will respond to me. It's always answered whenever I happened to hit it. I used to try to call in every month and make sure it was working, and it would always connect me. The device is right here in the house. It would be heard in here if I was outside. It doesn't go that far though. My lot is 175 feet x 275 feet. If I was at the end of my property, it wouldn't hear me. The other side of the coin is, if I was that far away, I don't know if I would even hear it because I'm 86 years old and my hearing is not what it used to be. Also, I thought we were supposed to check once a month, but I haven't done that and they haven't called and told me it was time to check my Lifeline either.

Philips Lifeline made a change to their device and every time I moved on the bed, it would go off. I would not wear it because of that. It went off many times for no reason and I had to call the neighbors and stop them from coming. I had to stop the ambulance too. Now, Philips put a different one in and this one hardly ever goes off. I could fall or almost fall and it doesn't make any difference. It doesn't always go off when it should. That aside, the device doesn't bother me when I wear it. When I pushed the button, it worked. But I'm not really satisfied with the way it works. My experience has not been very good on the whole.

There was a time when the phone would be off the hook and Lifeline said a line was removed. It was alerting us that something was wrong with that. So, it's pretty good. Adele has it around her neck 24/7. The only time she takes it off is when she's going into the shower and I come with her. I'm with her 24/7. During the outage, Lifeline works too. I'm happy about that. The device on the chain works good for her. I'm happy. I love it.

My cleaning lady accidentally set the button off and they responded very quickly. Lifeline makes me so comfortable.

I've only tried to use it one time, and I didn't get results. I had a fall last Tuesday night and when my neighbor called, she didn’t get a satisfactory report. One time, the device fell on the floor, and they called and asked for the information. But this time, they only asked my neighbor if I was okay.

Answered the call and had no idea that my Medicare Advantage Plan would be responsible for the fees. Was very happy to hear that. The customer service man was very kind, and patient, and answered my questions. The entire sign up was quick, fast, and the device was here in about 3 days. Love that I can use it in all the 50 states and works well.

I wear Lifeline everywhere I go. I feel very secure with it. I like it fine.

I like it. I wear it all the time. I accidentally set it off and it works.

I'm really satisfied with it. I accidentally pushed it by accident one night and right then, I had people there.

I don't want to have to use my Lifeline, but it’s something I have. I was glad my son made arrangements to get this for me. And I've been using it. I wear it around my neck ever since. I pressed it one time. It responded right away. And we have a little box right here in the dining room. So, when I'm on the first floor, I could hear it right away.

The only problem I have is the thing that goes around my neck. It kept falling off so I had to use a regular jewelry chain that I already had. Two or three times, the Lifeline thing fell to the floor because that thing that went around my neck didn't work right. The device works but I feel a little uneasy that it might break. I would like a better type of necklace if Lifeline has it.

Updated on 10/13/2022: I have not received the life alert that I ordered in July, so my experience is not very good with them. I would still like to receive it but when I send a email it returns my email. I talked to them on phone and they said they would send one. Never sent it.

I fell in my kitchen and I woke up because I was out for not very long. I was sitting in the rocking chair in a room adjacent to my kitchen and then all of a sudden, there were four firemen who said they had picked me up off the floor. Lifeline notified them that I had fallen. They contacted my son who lives across town from me and I reassured them that I was going to be okay because they would have taken me over to the hospital if they felt it was the thing to do. Lifeline was a very good thing to have that day. I'm very satisfied.

Apparently Lifeline has either gone out of business or fired the employee who took my order before they were able to submit my request. Perhaps this review will inspire someone at Lifeline to send me their product and allow me to subscribe to their service. I eagerly await their reply!

I'm fine with Lifeline. My results with it were good. I used it three times and they came right away. I ended up in the hospital right away in all three times. That would be an indication that everything was working.

The whole family feels safer when I have Lifeline. The device doesn't bother me at all. I've rolled over it at night for a couple of times and then I get asked if I was okay and I said yes.