Lifeline

I haven't used my Lifeline. Just for emergency. But right now, it's fine. It is beautiful. I enjoy it.

I tried testing the device out for this month and their customer service comes right back on. Everything is going alright, so far.

Ever since I’ve got my Lifeline, I’ve been happy. If ever I fall, I push the button. It’s around my neck all the time. It will work if I need it. It makes my family feel much more concerned about me, that I won’t fall. And if I do, I can get help. My family is happy that I have it.

I feel more safe with Lifeline. They called me once while I was in bed and I told them everything was okay. They have good customer service.

Have not received product. It has been over a month since ordering. Cannot get more specific than that. I am not happy about the time it is taking to receive product. Thank you very much for wanting my opinion.

With my first Philips, they walked me through the setup and it was simple. But with the second device, it has not been well explained. They told me that I had received a paper with instructions, but I did not. I tried to do what I had done with the first one but that did not work. The cord also on the device is uncomfortable. Comparing the two, by far, the first one was better.

Ordered Lifeline, was told would get in 7 to 10 days. Waited couple weeks, called, was told glitch in mailing out. Wait 7 to 10 more days. Waited couple more weeks. Still nothing. But have received emails about 'my service' and how they're there for me.???

My experience with Lifeline is beautiful. I'd recommend it.

They didn't ship my device for 3 months. Lied to my insurance company about it. The website has never worked. The pendant is ok, a little big tho. Who knows if there is anyone at the other end? If it were my money I'd sue them.

My wife's got the most advanced Lifeline system while my system was given to me about three years ago. My wife had a fairly good experience because every time she tested, it worked well. If there is an emergency, it will be very useful especially for my wife. She's got it on the neck and she just has to press the button and Lifeline gets some emergency assistance, which is an excellent service. They have a very good response system. But in my case, I got a device that only works inside the house.

When we received the packet, I could not set it up. We had someone come out and it was something that they needed to tweak in order for the line to be accessible. As soon as they did that, we've been fine. During the process of trying to get everything set up, whenever we would hit the response button just to be checking to make sure everything was okay, we always had the nicest response from the people that were receiving our notice of help. We feel protected with Lifeline. With just my husband and myself living at home, I feel that it would be a great help to me. If I needed to leave home for a few minutes and leave him here, then that would be one way that he could be able to get help right away.

I get quick response from Philips Lifeline whenever I think something has happened. The reps are always pleasant. Sometimes it feels a little bit inconvenient and I was thinking at one point that maybe we needed the wristband.

Philips is a good company. I like the fact that if my husband can't talk, I will get an alert. It prompts it, whether he pushes the button or not if he falls. That's very important to us. We wish it was less expensive monthly, but it's worth the price.

Our daughter tested the device for us, and it works. If a situation arises, it would be good to have it. It's a little overkill, but that's fine.

I'm not happy. To me, any Lifeline that is only good in my condo is worthless. I just am not up to it. I wear it all the time, because I thought, at first, that it was good all over. But then I realized that it wasn't. But I still wear it all the time. It's no good once it's out of my condo. Now, I'm gonna exchange it for one that is good all over.

I have heart problems, AFib. When I go into AFib, there are a lot of times where I either need help to sit down right away or if I fall down. I have the necklace. My son purchased it for me. He felt I really needed it. I would recommend it to a friend.

The Philips Lifeline is fine. If I need it, I've got it here. My daughters got it for me.

Lifeline would be good insurance to have because I live alone. It's easy to wear. I don't even know it's there. I haven't needed it, but it's there if I need it.

I placed a order for a medical alert device on 01/28/2022, on 03/02/2022 I called the company about not receiving the device yet. The service rep I spoke with verified that the device hadn't been shipped yet and couldn't tell me when to expect it. As of 03/08/2022, the device still has not arrived. Very poor practice for a business.

I'm comfortable with my Lifeline.

She's fallen a few times. She wears the Lifeline. One time, it went off and her caretaker was with her. The thing came in and she said there was nothing wrong. She didn't know what might have set it off. But luckily, somebody was nearby enough to be in hearing range. Other than that one time, it's been fine. I was trying to change the direction about where the key would be and I thought that that was an administrative thing so I had to call Lifeline. But I couldn't find the booklet with their number on it.

I ordered it back in January 2022. Have called several times asking when it's going to arrive. Received the rudest customer service and now it's March 7th 2022 and I still haven't received the package. Bad.

The Lifeline has been fine. It's nice, a good sense of security on it. My sister bumped it once and it was all taken care of. It's been a good experience.

I've set my Lifeline off three times by mistake. Once was just this morning. If I had any concern, it's so sensitive, but that's actually a good thing. The response has been very good. It's comforting to know that if something happens, I have some way of getting help.

Since I ordered my Lifeline over 4 months ago and have never received it I can honestly say my review will not be positive. I have spoken to the company on numerous occasions through email and on the phone. They have promised me this will be resolved asap but 4 months is ridiculous. I will be contacting my insurance company to provide me with another alert company.

Lifeline is a way of helping me if I fall. I live alone and I'm 94 years old.

The reps responded quickly when I had to push the button a few times and they helped me.

It was ordered on January 12 2022. Has never shown up. We get all these emails from Philips Lifeline wanting to hear from us about how we like their product...so where is it? How about a response? We've spent hours on the phone and it's still a no-show!

No customer service and company concern that item is being paid for but they have never called or acknowledged their responsibility. How quick will they be to help in needed. Scammers or just do not care.

With the device, there's a security that if I fall, I can have help. The safeness of having the service stands out. I'm satisfied with Philips.