Cabela's

I bought Cabela's Big Game Hunter 2010 combo pack for the WiFi game system. And was truly disappointed with the product, when I tried to return the game to Wal-Mart, receipt and all, I was told no refunds for opened merchandise, so I contacted the company myself. All I received was a ** poor excuse about being sorry for my trouble and that's it, no if's and's or but's about, despite myself, returning an email with their customer service.

Since I didn't want to keep it, I turned it in to another company and received a dismal price for it. I believe in free enterprise, but it's companies like these, that make me angry that they can rip off consumers, with dismal and poor products. I served 7 years in the US Army, and for what? For companies to rip off vets and consumers. This is downright poor. In this case, I paid $47 plus 8.75% tax, and got $12 for it from Game Stop.

On December 22, I went to the Richmond Cabelas to buy a new Nikon Buckmaster 3x9 Scope with BDC for $219.99 with tax was $138.99 because I had a coupon and club points. I had to drive over 50 miles to get to the store and made the purchase in good faith. When I returned home to mount the new scope on my rifle, I discovered that the scope in the box was a used and damaged scope, not even of the type that I had purchased. I called Cabela's right away, and they told me that they would take care of it when I got there to exchange the scope.

I drove all the way back to the Richmond store and then was told that I could not get an exchange or my money back. That their employees check all merchandise before selling it and the correct scope must have been in the box. I know for certain that the employees did not check the box before putting it in the bag because my son, Gary was present at the sale. The customer service representative said that they had the purchase on surveillance tapes. They told me that they could make a copy for me. They let me sit there and then came back and told me that they could not make the copy for me or see the surveillance tapes or let me talk to the employee that made the purchase. They said that the employee was clearly checking the box out and that the packing around the scope that should have been there if it was new was removed by the clerk, which never happened and this happened in the presence of myself and my son.

I have been a loyal Cabela's customer for years, but no longer. My son and my extended family will all know what happened during this shopping experience.

I purchased Cabela's Tur-Duc-Hen for Christmas dinner and it was a nightmare.... Bottom line is that whoever Cabela's has producing this product must put it through a brining process prior to shipment. After cooking the bird(s) and bringing up to temperature, I let it rest and started serving for a dinner party of 20. When served, I noticed that people were taking one bite and sheepishly removing said bite to the provided diner's napkins. As I continued to carve, I cut a bite to taste for myself and was not able to swallow. It tasted like it sat in a brine tub for three days. Maybe this was a Friday bird that never made it out until Monday p.m. Twenty really disappointed people rummaged around the house trying to get full on the appetizers and ancillary food that was brought to the house in support of the main meal.

Anyway, I asked for my money back, and Cabela's countered with a refund for shipping and a $15.00 gift certificate. NOT GOOD ENOUGH FOR ME! I saved some of the bird and offered to send it back frozen for a taste test, and Cabela's refused to take me up on the offer. The entire Tur-Duc-Hen went into the trash. This will be the last product that I will purchase through Cabela's in view of the lack of responsiveness.... Consider yourself duly warned!

I was billed $183.93. They offered shipping refund and a $15.00 gift certificate in recompense.