Complaints about ...

ConsumerAffairs.com

Sandra of Los Angeles, CA October 14, 2009

I have a complaint about whoever you are... I contacted you this morning and due to distractions was unable to complete my complaint about AT&T. Believe me, my complaint has very little to do with the whiney problem of talking to someone there - it's the overcharging and entrapment of customers into plans they don't want and making it hellish to get out of.. oops - I should never have called in the first place.

In any case, I do not wish you to publish that letter unless someone contacts vis a vis the entire situation. I don't care about "other sharing my pain." Are you kidding!? I want my situation adjusted equitably. I will go to the Atty. Gen. of the State because I've had to do it before. Please yank someone else's cord. My complaint with your organization whomever you are is - do you think I'm impressed that you send me two flippin' emails that do not allow my response. You have mastered the traits, eh? Whose investigating you?

Mike of Seaside , CA October 7, 2009

This site is a site created by lawyers just to create business for themselves. You dont get a companies side of any of your complaints.

Grace of Rosamond, CA September 24, 2009

I submitted a Consumer Affairs complaint form 9/14/09. I wanted to let you know that I used the sample letter How To Resolve a complaint, sent certified return receipt copy to the Daily News, since they claimed they had no record of my request to stop delivery. Today I received a call back from Susan Mullands, a manager who informed me that they are going to clear my account, and I don't have to worry about my credit be ruined. Thank you for your assistance.

Dicky of Beaumont, TX September 22, 2009

Consumeraffairs.com has posted a complaint about my business. The complaint was false and there is no way to defend the false statement made aganist my company. Consumeraffairs.com has a company response form and encourges those responses but I do not see a place on their website that company responses are available for viewing. It also states not to make responses directly to the false complaint.

It is unfortunate that people can make accusations that are untrue and Consumeraffairs.com will publish them without validation. I am sure that the attorneys that review these complaints are only looking for remarks that would make consumeraffairs.com liable in a court of law.

Judith of Meeker, OK September 20, 2009

I sincerely HATE the Vibrant In-Text Advertising that Consumer Affairs uses in their stories. Vibrant In-Text Advertising says they are not a POP-UP but that is a lie. I didn't click on the word in the story, yet an annoying pop-up comes up and I have to stop reading the story and close their STUPID POP-UP BOX. I LOVE consumeraffairs.com - but my friends and I all agree the "Vibrant In-Text Advertising" make it the MOST ANNOYING WEBSITE EVER!! PLEASE reconsider the use of this type of advertising. I am making it my personal mission in life to STOP "Vibrant In-Text Advertising" That's how bad/much I hate it.

Bill of Mississauga, ON September 12, 2009

On your website page reports the scam concerning U.S. government grants. On the same page is an advertisment for the scam promoting how to get Canadian government grants. I thought this was kind of funny.

tom of austin, TX August 25, 2009

I recently read a post of a complaint about the service at Ingram Park Nissan. The review ended by saying Reynaldo should get an attorney to help with the problem. The post had been done by a man NOT named Reynaldo. Reynaldo was the salesman who was trying to ripoff the customer.

Clearly, the reviewer had not read the article he was commenting on thereby lessening the integrity of consumeraffairs.com. Anyone who reads the article will think consumeraffairs.com is run by brain dead retards who try to sound as if they know what they're talking about when in fact, THEY ARE CLEARLY NOT.

roxanne of Buffalo, NY August 17, 2009

Dear Consumer Affairs, I just want to thank you for your service. I've found your site invaluable in supplementing my internet search for a car. I read your site regularly, and I found the below this morning. I LOVED your response--Brilliant. Thank you so much for your work and help!

Frank of Leominster, MA June 7, 2009 We own two Toyota Priuses, an '06 and '08. We commute 1 1/2 - 2 hours a day and we love them. The list of complaints here is an absolutely horrible sampling of Prius experiences due to selection bias. Complaints, not praises, are actively solicited on this website. Not saying the complaints are invalid. I'm saying that the sampling of experiences is completely invalid and, therefore, completely misleading.

Editor's Note: Thank you, professor. We get really tired of reading things like this. This is a complaint site. It does not claim to be a scientific sampling, but it does serve to alert consumers to problems that others have experienced and that they too might want to be prepared for. Not all of life is a sociology experiment. An armed robbery is also an "anecdotal" experience but it is still harmful to its victim and the offender is, if caught, prosecuted. Would you rather consumers had no clue what types of problems have befallen others? Should we just rely on advertising and public relations for guidance in making purchases? Should consumers simply shut up and take what's given to them?

Blaise of Wallingford, CT August 16, 2009

Whatever editors you have writing the "we Respond" comments are rude and arrogant. The first responses I read each had sarcastic, personal attacks on posters. I won't be coming back to your website.

Rusty of Beverly Hill, CA August 10, 2009

I recently attempted to look for new cars for my mother until suddenly I was stopped in my tracks. I came upon www.consumeraffairs.com. Accoring to them ever single car from every single company available in the USA has massive engine failure. Even the brands that seemed to do very well in every other review that I read: governmental, non-governmental, profit or non! None were as harsh and told as much truthiness as consumeraffairs.com Thank you for being a true American. I bought my mom a bike!

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If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

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