Frigidaire Refrigerators Reviews

Will never ever buy another Frigidaire refrigerator, problems with the ice maker, condensation on the seals, it is rusting on the border of the door, crisper drawer broke. Plastic pieces cost a fortune for a new one, worst refrigerator ever. I would not recommend buying a frigidaire refrigerator to anyone.

I Valerie ** bought a Frigidaire Gallery for my mother in 2021, paid 3200 dollars for it...Mmy mom passed away in 2021...The refrigerator sits in my kitchen...It seems hard for me to let go....It's still broken...I have had several people come out to try to fix it but with no success...I look at it and my heart breaks with sadness....Please help me fix it...as well as my heart

I spent 1000$ on a Frigidaire refrigerator 3-4 years ago. Now the compressor is out. Notified the company and they do not have service men in my area. So now what?! Spend another 1000$ for a different brand!

Purchased from Best Buy. Delivery and installation went smoothly. After that... Alarm beep, but no indication why. Temperature control off by 4°, correcting temperature in main compartment froze everything in the produce drawer. Called customer service. The first contractor would not answer his phone or return voicemail. It took 3 weeks and a call to customer service for him to replace the UI and a circuit board. After he left, the icemaker didn't work. Call to customer service for the icemaker. Insisted on a different contractor. They were more responsive, but a month and six visits later (six days wasted) the icemaker still does not work.

My new Frigidaire refrigerator sucks! I bought the 22 cubic foot model. Model #Model Number: FRSS2323AS. I have had trouble with this refrigerator almost from the day I bought it. The problem is it cannot control the temperature to be below 40F and above 32F. This is the temperature range that the FDA sets as safe for food storage. I have had the technicians out to fix it 3 times now and they are telling me that it cannot be fixed. The problem is a design flaw.

Wish I had seen these reviews before I purchased. I purchased a Frigidaire refrigerator for my rental home in DEC 2025. Called Lowe's and Frigidaire the day the renter called me with leaking issues and warming. Took 4 days to get a technician there, who said, "Simple fix, but need to order a part, which will take 3-5 days." It has now been 10 days of a refrigerator not working, and $200 of food spoiled, and a family with 3 kids not having a working refrigerator. I have called daily to Frigidaire or the contracted repair service.

I purchased a Frigidaire Gallery refrigerator in Oct 2025. Today is Thursday May 21 2026 and the fan on it broke. Because it is a holiday weekend, I may be without a refrigerator until next Tuesday for a total of 5-6 days if the part comes in on Tuesday. I lost quite a bit of food as I had just done a large shopping. Very disappointed in the quality of the appliance and will be sure to tell friends and family to avoid Frigidaire.

I bought a Frigidaire refrigerator from Lowe’s in July 2025 with the factory warranty, and by April it already broke down and stopped working out of nowhere. I called the company, and they sent a technician three days later. We are talking about a refrigerator here — my food was going to waste while they took their time. The technician said the motherboard was bad, and then it took them three weeks to get the part. They fixed it, and it started working again right away, but only three weeks later I came home from a long weekend and found the same problem again. The refrigerator was not cooling. I called again, and now I have to wait another week for a technician, while my food spoils again. This is the second time in one month.

Within the first yr our new Frigidaire 36” French door refrigerator w/ bottom freezer started making beeping noises and flashed numbers on the digital display. It wasn’t cooling properly. Called and tech showed up. Said low on Freon so he added some, argued about warranty, charged $250 service call and said he had a spare compressor at home if that’s the problem and left. Within a week, the same thing. Tech replaces it. Happens again. Tech comes out and says it must be the condenser or a faulty tube.

I rarely post negative reviews, but after months of dealing with this situation, I feel compelled to share our experience with Electrolux warranty service. We purchased a Frigidaire refrigerator in August 2025 for our office. By January 2026, the refrigerator stopped cooling properly and has remained unresolved ever since. Since then:

I bought the top Freezer Fridge bottom appliance 4.5 years ago. Within a year I had issues. I've had 2 different visits from repair technicians. The problem persists, the fridges does not stay cold and has spoiled my food multiple times. DO NOT BUY this product. I'm giving up and buying a new fridge NOT this brand ever again.

Service Review. We purchased Frigidaire’s fixed‑fee service package to address the cooling failure, but the experience was a complete waste of time. Although an appointment was scheduled, we spent six weeks repeatedly contacting both the service provider and Frigidaire. Despite these efforts, the issue was never resolved.

Bought a Frigidaire top freezer refrigerator, only lasted two years, not worth buying, would definitely never buy another Frigidaire, and warranties are a joke, do not waste your money.

Our fridge door shelf clips all broke after just over a year and all the plastic shelves cracked as well on the door. I emailed them (Electrolux) several times and they kept asking me the same things over and over again... What happened and send pictures which I did over and over again and then they just ignored me hoping I'd give up. Never again... Worst experience ever!

Purchased gallery refrigerator in nov 2024. It froze everything from delivery day. Store service people came out 3 separate times could not resolve problem. Store got a Frigidaire certified repair company to come out, he found two parts that had not been installed at manufacture time. The freezing issue was solved. However shortly later it developed a fan noise and starting to make clinking noise. We were advised to remove ice maker and blow warm air towards the fan. That stopped the clinking noise however the fan noise got worse to the point it was audible throughout the house, now the refrigerator has completely quit. I knew we weren't getting a subzero but at 1800 shouldn't it last more than 2 yrs 6 months? I have dealt with frigidaire appliances in the past, this thing is junk. I would not recommend anything made by them, if you have to spend a little more go for something other than frigidaire. My replacement is whirlpool.

I bought a Frigidaire refrigerator in Fall of 2025. The gasket on freezer drawer was defective. The refrigerator was replaced on 10/17/25. Last night (a Friday night), the refrigerator stopped cooling. So it is about 6 months old and not working. I bought this refrigerator at Lowe’s. They are of no help. And Frigidaire and Lowe’s Protection Plan do not take calls on weekend. I may throw in the towel ($2,000) and go elsewhere and buy a different brand.

I have had 3 Frigidaire refrigerators in years gone by and consider the worst refrigerators that I’ve had to deal with and also know other people that had a bad experience with other Frigidaire products.

I bought this refrigerator 5 years ago. After two years the ice and water stopped working and now the freezer side has stopped working.

DO NOT BUY. This refrigerator has a constant, intrusive humming noise coming from the evaporator motor and fan, and it is genuinely unbearable. I contacted Frigidaire, and they replaced both the evaporator fan motor and the fan blade, yet the noise never changed. Despite that, they continue to tell me this is “normal operation.” I’m 63 years old, and this is not my first refrigerator — there is nothing normal about this level of noise. As a consumer, I have the right to receive a product that performs as advertised and meets basic standards of quality. When a manufacturer sells an appliance that fails to function properly and then dismisses the issue as “normal,” it undermines those rights. Save yourself the frustration, the noise, and the runaround. Look elsewhere.

Haven't really had time to have an experience, it not even that it broke down (it happens). It's the lack of support the company gives. The time it took for the person to argue with me, they could have fixed the problem. AND don't waste your time with extended warranty. I think that made it worse. The website says the warranty is good but the person I'm trying to set an appointment up w/ disagrees.

This product is a piece of garbage. Techs can't even repair it and it is 26 months old. Continue to get "HIGH TEMP WARNING"- seems as if other people have same problem. My freezer goes from -1 to 20 degrees several times a day making it impossible to keep food in it. Very disappointed in this $2600 freezer. Seems like it should be recalled since it is not an isolated issue. I had extended 3rd party warranty and they replaced condenser as well as another part but issue persists. They told me to call Frigidaire who said they can do nothing about it.

Disgusted. Bought side x side with freezer on bottom Nov of 2024. Pd +2,400. Issues started a few months in. Tech came out, said we had a compressor issue but not under warranty. Actually, it was under a yr so he came back, installed a compressor but charges me $150. Within 1 month digital panel in front kept beeping and food wasn’t lasting long. Freezer and fridge were changing temps. Same tech comes back and said it was a condenser issue and installs a condenser. Adds Freon. Said if it happens again we must have a leak somewhere. It happened again and now he won’t call us back. The only place in town to buy a fridge sells only Frigidaire so we bought one in January. Needed it for my meds and food. Now this one is making noises and acting weird. I’m hoping for a class action lawsuit to jump in with. Will provide prof of purchase for both of them if needed. Done getting ripped off.

Fridge failed after 7 months. High Temperature warning came on, would come on even if the fridge was emptied of food. Cleaned the fridge and coils thoroughly, did not make a difference. The casters destroyed my floor, even though I had no issue with the casters from my old fridge (different brand). So now I have a broken fridge and a destroyed floor. Do not buy this brand under any circumstances. Trying to work with customer service was like dealing with a circus. I supposedly have a tech coming out to my house tomorrow but I will believe it when I see it. My suspicion is that they will try to charge me more money to ultimately fail to fix my fridge.

After one year I was offered a Warranty. I did not bother with the offer. Sure enough soon later I noticed the milk getting bad after 4 days. Then I noticed the fridge was hardly cold and that the freezer was cold but not freezing as it should be. It will teach me a good lesson to stick with GE which lasted 30 years.

Model No. FFTR 1835VW 30 in. 18.3 cu ft. Top Freezer Refrigerator. So disappointed. This refrigerator was always noisy when running. Now 2 years after purchase, doesn't cool or freeze. Purchased 10/23. Started making loud humming noise on 4/9/26. Short cycling. Compressor coming on every 5 minutes, running for 1-2 minutes. Shuts off. It cycled on and off. It did that for 4 hours, then compressor stopped coming on at all. I could still hear faint sound of fan - kind of. Everything in freezer thawed, other items just above room temp in fridge section. All food spoiled. Had to buy another refrigerator, not Frigidaire!!

This FRIGIDAIRE-LFTR2045VF- SERIAL -BA60204980-2/28/2026 BOUGHT From Lowe's. This is a piece of trash. Do not waste your money. IT STOP WORKING. 30-DAYS.APRIL.8.2026.TRASH!!! All The Food Pictures. They All SPOILED. ALL THAT FOOD NO GOOD. APRIL 8 2026.

13 months ago I got a gallery fridge as the 25 year old fridge (NOT Frigidaire...) gave out - this is the worst fridge I've ever encountered. Within weeks the fake "stainless steel" skin was permanently discolored with water spots. All manufacturer's instructions for cleaning & care were & are closely followed. Temp control is terrible - after 5 trips from service techs there's still always a block of ice in the bin and stuff in the fridge still freezes. It makes clicking/tapping noises sometimes (not the ice maker), I have to unplug it for a few minutes & hope I remember to plug it back in. There's more, but that's enough for now.

Horrible freezer, the water fills the bottom of the freezer and you can to hammer out. The ice gets caught the then many pieces of ice fall out. Always cleaning the floor with ice and water.

I really like this fridge, I got the gallery, two ice makers, I think they gave a lot of thought about the design and functionality. However their quality control, customer service and fridge reliability is out the window. I'm on my third fridge in 7 months due to quality control issues. I had this one 7 months and were already having temperature issues with the freezer. I'm under manufacturing warranty, which was all over the place getting an appointment, everything is AI now, everything is chat now. When I told Frigidaire I was disappointed with the fridge and customer service, they told me, "Is there anything else I can help you with." I took that as, "Don't care, you’re on your own." My freezer is not freezing, I have to wait, just hoping the whole fridge doesn’t go down by the time they get here on Wednesday. All of these fridges are just garbage anymore, nothing lasts. Hoping my extended warranty is better than the manufacturer.

The Frigidaire LFTR1835VF I bought 18 months ago is already not working. This is a 18.3 cu ft top freezer refrigerator. The freezer will not keep things frozen only 6 months beyond the 1 year warranty.

We bought a brand new gallery refrigerator. We had to have a repairman come to supposedly fix it. The seals were not good, so he said he repaired it. It was worse when he left. We went back to the store. Ordered another one. It was brought in the next day. The freezer went out, then the refrigerator up top went out. We lost our food. We decided to get a new brand. Called Frigidaire to covered the food. We lost, and they refused. Said it wasn't covered under warranty. Don't buy one !!! is all I have to say to say!!!

I join the 1 star reviews.... If it's not one problem, it's another. In the 3 years I've had my Model FRSS2323AS repair man twice, and now again I spent 4 hrs cleaning, flushing, reaming, blowing the drain line, due to water leaking, freezing bottom compartment, and water constantly pooling on the kitchen floor. Really, a fridge that can last 2 years without problem after problem. What a scam. So I'm thinking TEMU must have bought our Frigidaire.... Sad, time to try another brand... Moving a fridge in and out is not very pleasant either... Come on Frigidaire... Really?

If I could give them a ZERO, it would be too high a rating. Absolutely the worst customer service. Bought a refrigerator last year. Ice maker went out. They came and repaired it. Ice maker went out again. Now it's out of warranty.

My experience with Frigidaire and their warranty service has been extremely frustrating and disappointing. The refrigerator in my home (Model FRSS2623ASN) began malfunctioning and freezing everything in the fresh food compartment. What followed was a long and exhausting process of service appointments, repeated phone calls, and technicians replacing parts without properly verifying whether the issue was actually fixed.

I got my appliance in July 2024, and in my first couple of months with it, I experienced an insane amount of frosting in the freezer. I was told to be concerned, but with this being my first purchase of an appliance, I wasn't sure what to do next. Then my appliance just stopped working. I scheduled an appointment, and the same day they were due to come out, my appliance started working again, so they no longer wanted to come out. Fast forward, I am having the same issue, but my protection plan expired, so now I just repurchased the protection, but once I tried scheduling someone to come look at it, I was told I won't be able to have anyone come out, basically, and they will refund my plan. I am upset because I have not had the appliance that long, and in the first couple of months of it going out, even though it came back on, I wish they had still sent someone out to check out my appliance. This is very disappointing, and I am not made of money.

Needed parts after only 5 months of being manufactured. Then customer service was anything but customer helpful. They left us without our new fridge for FIVE WEEKS! Horrendous.

Brand new Frigidaire has gone out in four weeks. Ice maker went out twice in this amount of time as well. This is an awful product. Lowe's won't accept a return past 48 hours.

DEFECTIVE FRIGIDAIRE REFRIGERATOR – TOTAL FAILURE TO COOL OR FREEZE.

I got a side by side fridge delivered June 1, 2025. The freezer started making noise & stopped working Saturday February 21st. I lost food because of it. It gave a high temperature warning on door that is no longer there as it started working again but still making noise sometimes. I'm on the phone with Frigidaire & the customer service guy wants me to describe the noise. I'm like, "It's loud" & he said, "It will have a noise like no it's not a normal noise..." I'm given a # for a service tech as it's covered under manufacturer warranty & leave a message 'cause no one answered. Also the customer service guy recommended I buy extended warranty like no I should be given extended warranty for having this problem & not even having it one year plus loss of food... I will never buy Frigidaire again.

Within 1 year, the front ice/water electronic panel stopped working. Panel sporadically beeps for no reason at all. Ice only dispenses shredded ice. Anything placed in the back half of the top shelf in the refrigerator freezes. I've had cheaper refrigerators work better than this monstrosity.