Complain about a product or service

Emerson TVs

Magdalen of Plymouth Meeting, PA September 15, 2009

I purchased a Emerson 32" Digital/Analog TV, Lc320EM8A from Walmart on June 11, 2007. I don't watch the TV much so I didn't notice the problem for a while. Then I started noticing these lines at the top of the screen that started coming down the screen. Other people have also had that problem. The lines haven't gone away and have increased in number and length on the screen. I'm preparing for the time that the TV won't be viewable at all. Of course the warranty is up. The cost was a little over 500 which is a lot. My last tv which wasn't Emerson lasted about 15 years, so I expected the same here. Not so!! It appears that these TVs are all coming out of Walmart. I'd be willing to join a class action suit.

Alex of Freeport, NY September 11, 2009

I purchased an Emerson LC302EM82S from walmart in 03/08 for my birthday as a self treat a HDTV now come to find today that it does not work and Funai Corp that company that builds this line of tvs also builds alot of walmart brand electronics like durabrand and theis emerson TV was only sold at walmart a TV is supposed to be designed to last. i contacted funai for them to tell me that they cannot do anything to help me because i am out of warranty and let alone didn't even offer me an out of warranty repair.

Valerie of West Columbia, TX September 1, 2009

I have a Emerson LCD TV 32" that I bought from Walmart in January of 2008 and when I turn the TV on it automatically turns off, it will not stay on. I was reading some of the complaints here and it is obvious that Emerson sent out many defective TV's to Walmart or Walmart purchased them knowing that they were refurbished or defective in some sort of way. This is really a sad thing for the consumer and for Emerson because I am like the last person, I know I won't ever purchase another Emerson Product ever.

Daniel of Fort Worth, TX August 29, 2009

I bought an Emerson 19 inch Widescreen LCD HDTV from Wal-Mart back in March 2009 and now in August of 2009 its on the blink and I can't find the receipt but I still have the box with a shipping tag on it. I just called Wal-Mart and talked to a manager and he said to contact the manufacturer. so I got online and ran across this complaint site and see its not going to do me any good after spending hard earned money in these trying times. I'll never buy another Emerson product again if they don't do right by all of us!

Carol of Bluefield, VA August 28, 2009

I bought an Emerson TV from Walmart in March of 2008. On 8/21/2009 the tv started turning off by itself. Then it wouldn't turn on at all. I have my receipt from Walmart and did contact them; they told me to contact Emerson which I did. They told me the tv was out of warranty and couldn't be repaired by them. This is the same problem that alot of other people have had with the same tv set. They should be made to repair or refund the exact amount that was paid for these tv's (i paid over 500.00)

Rita of Chicago, IL August 14, 2009

I bought an Emerson HD television from wal-mart 5 months ago with my tax refund. I also purchased the warrienty. About a month ago a blue vertical line appeared on the left side of the screen and a red line on the right side. Its on every channel station. The T.V. is on a stationary surface. I no longer have the reciete, could my purchase be reserched by the warrenty purchase?

Elizabeth of corsicana, TX August 13, 2009

i experienced same problem as many other people i purchased an emerson 32' flat panel hd tv and am having the problem where i turn it on and ot then shuts right back off you would think with all of the people experiancing the same exact problem they would do something to fix it

Dara of Rockford, IL July 28, 2009

My Mom pruchased a Emerson 32" LCD TV same model # as most everyone on here has complained about in Nov 08 and used it about 10 hours (she is a snowbird) and came back north and watched it for 1 day and the picture change to look like an undeveloped negative. She did purchase the warranty ansd after jumping through their loops and taking it to a repair shop and paying the labor charge (never refunded) the TV was deemed unrepairable. They then sent her another TV (after waiting for a call back several days) only to receive a USED REFURBISHED one. Probably one of the other TV's from another consumer problem return. Now after receiving the 2nd USED REFURBISHED tv that one also has the same problem. Now we are waiting for another call back. She would like her money back. It doesn't matter if you purchase a warranty or not, it WILL COST YOU!!! If not in labor fees it will get you in the stress level. Highly aggravated!!!!

Laura of Topeka, KS July 10, 2009

My daughter bought a 32 inch Emerson from Walmart in February or March with her tax refund. She was watching it one day when it just went black and now won't come back on. She of course cannot find her receipt to return it but I contacted Walmart and they said it would have to be returned to Emerson, which from reading other post won't do any good. She is a single mom making a small salary and cannot afford another TV until tax time next year until then she is back to using her small 19 inch. It is shame that Walmart and Emerson both will do nothing to fix this defective product. I warned her about buying and Emerson, maybe she will listen to me next time.

Danni of Sebastopol, CA July 10, 2009

We bought our 32" Emerson TV from WalMart about 16 months ago. I've only wiped down the frame of it, not the screen, with a slightly damp soft cloth, hardly enough to get fingerprints off. The screen, only carefully dusting. 6 months ago I noticed a dark crease in screen, only visable while TV on. It developed another, and then another, starting at the top of screen. The middle one is about 1" wide and goes almost halfway down screen.There are three to the right of that and two to the left. The farthest at each side are shortest in lenth but widest in width. It is not moisture. It is not on outside of screen. They developed in a few weeks time. They seem to be permanant and I really believe it's an inner screen behind the outer one, that because of poor manufacturing or poor material, it slacked, causing the effects of ripple. This was my first brand new TV. Not the cheapest, but far from the most costly. It's miserable to watch through these dark marks, I have very little faith in any electronics these days, and the price of things, wow. Who's to blame for all the foreclosures? Gotta buy a new TV every two years? What happened to something lasting 10 years? .

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