Small Claims Guide Class Actions Lemon Laws FAQ Newsletters
|
|
NEWS
RECALLS
COMPLAINT FORM
SCAM ALERTS
RESOURCES
Small Claims Guide Class Actions Lemon Laws FAQ Newsletters |
Share |
| Automotive Education Employment Electronics Family Finance Health Homeowners Insurance Pets Shopping Travel |
 Print This  Email This
|
|
|
|
FINANCE:
Annuities |
Banks |
Credit Cards |
Debt Collection |
Debt Counseling |
Insurance |
Investing |
Loans |
Mortgages |
Payday Loans |
Student Loans |
Tax Prep
|
Wells Fargo Student Loans |
|||||||||||
|
hossein of beverly hills, CA November 4, 2009 Wells fargo lent me money to start law school, but 24 credits before i finished they withdrew my funding (even though i never missed a payment with anyone and I provided 2 credit worthy co-signers). I relied on wells fargo to get me through school, I passed up full time work to go to school. Then even though I am in school, Wells fargo wants me to start repaying the loans. They told me I would have 6 months after graduation before my loans went into repayment. I worry about money all the time and I have feelings of impending doom. I am bankrupt and still dont have enough money to pay for school Sheree of Quincy, MA September 23, 2009 Basically in 1998 I had to take out a Wells Fargo loan while I was attending NU in Boston because my father was sick with Cancer and could no longer work. Since he was out of work he could not co-sign for me so I had my uncle co-sign a loan for 25,000 to pay the rest of my tuition. While still in school I had to make payments. After graduation the loan amount had not changed. 10 years later my loan is finally down to 21,000. What have I been paying for 10 years? The payments have been from 200-400/month. You can never defer, never make lower payments, they don't help you or work with you at all. Combined with other loans I am paying almost 1000.00/month and WElls Fargo is just taking my money and none of it is going toward the principal. PLEASE HELP! Brad of Camdenton, MO August 25, 2009 I am the co-signer for some Wells Fargo student loans for my son, Brian. I received a past due notice this afternoon in the mail and called Wells Fargo to get some information. This is the first notice of any kind I have received from Wells Fargo. I spoke to two representatives and they were carbon copies. The first person (Annie) was unwilling to answer my questions and wouldn't take no for an answer when I said I would make the payment until I spoke with our son. I actually had to tell her to shut up so I could speak. When I calmed down, I called back and received the same treatment. Since this was my first contact with Wells Fargo, I wasn't about to make a payment without speaking to my son. I have never had anyone speak to me like these two women from Wells Fargo. I assured them that I knew I was responsible - I just needed to verify some things with my son before I paid them anything. I still can't believe the way I was treated over the phone. One more thing: The first woman was unwilling to transfer me to a supervisor until I finally told her to "shut up and do it." Then she couldn't seem to find one. She said someone would call ne back, but that hasn't happened. Audrey of Houston, TX August 22, 2009 First, let me say how angry I am at the repeated misapplication of funds paid to my student loans. Each time I pay additional monies to reduce the principal, I include instructions and each time the bank ignores my request. I went to a branch location on Wednesday, Aug. 19, and worked with a banker, who contacted someone supervisory at a head office, to arrange two payments to my education loans. This took one hour to accomplish. Check #1181 235 to be applied to amount due on 8/20/09 231.22. Check #1182 300 to be applied to principal on Loan CA0004. The instructions were noted on each check and still the bank either incompetently or arrogantly ignored my request to apply 300 to CA0004. I want the 300 applied as requested or immediately refunded. I trusted that the bank would handle my payments in good faith as requested, but as usual, the bank demonstrated total disregard for my wishes. Is there any doubt why I would be stupid enough to enroll in automatic bill pay and trust Wells Fargo to handle my money properly? I am completely dissatisfied with Wells Fargo's unreliable service. I am sharing my unsatisfactory experiences with everyone I know so unfortunate customers, like myself, can be vigilant and not suffer the same poor service. Julie of Washburn, ND July 10, 2009 My son applied for a student loan with wells Fargo. He has had other student loans with them and not one of them has gone smoothly. this last one was the straw that broke the camels back. I co-signed the loan on June 19 at 9:30 AM at the same time that my son signed the loan. I was notified that I had to also have my husband co sign the loan. He did so. We faxed in proof of income. Now we get a rejection letter becasue the only one that signed the loan was my sons. I signed it, my husband co-signed the promissary note and when I called to get it straightened out the first person to answer didn't know what to do to help me. The second one got me through to the point where I had gotten myself today and he finally told me that Ihad to drive an hour to a Wells Fargo Bank to recieve a fax to co-sign. then I would have to drive home and fax it to my son who has no fax and lives 8 hours away,and then have him fax it back to me so my husband who is away on business could sign the loan and on Monday when he gets home we can fax it to Wells Fargo. This is impossible. I did everything right and it is a mixed up mess. I am computer savy, I can do what needs to be done on the computer and I followed the directions carefully. I want Wells Fargo to know that they are impossible! Dennis of Pompano Beach, FL May 18, 2009 I got a student loan through Wells Fargo with a co-signer and it has been nothing but a disaster! For starters, after sending my fourth payment in, they sent it back to me. Not once but twice! So I call to find out why they returned my check and they tell me my loan is paid in full. Just for a brief second I wanted to go along with it but my concious would not let me do this. I inform them that it was not paid off and then it took them 3 or 4 months to figure this one out. Then they try to start my loan all over without the three or four payments credited to the account. Now they seem to never get me my payment coupons on time if at all and when I get a call from them telling me I am late I pay penalties and all. They tell me the coupons are a courtesy only and I should send them my money wheather I get one or not. I have done this and they did not credit my money properly. I sent them 150 above the payment and it did not get removed from the principle. Now they have done it again (did not send a coupon) so I did a check by phone last week, and no credit has been posted to my account as of yet. SO I call customer care and ANOTHER argument with some young lady (still wet behind the ears) and tells me they have sent the coupons and it will take 3-5 business days to post an electronic payment! I ask to speak to a manager and got hung up on. And this would not be the first time they hung up on me. Pamela of Falling Waters, WV May 1, 2009 My husband has several student loans with Wells Fargo; one of them is a PLATO loan, which I have read many others' complaints about. My husband is a recent college graduate. There was a six month grace period(which is standard)before repayment was scheduled to begin. When our first payment came due, we never recieved a bill; we didn't even know that a payment was due. In December 2008, we received calls from my husband's brother, and my 80-yr-old grandmother, who were being continually harassed by Wells Fargo. We had NO IDEA! We called Wells Fargo to find out what was happening, and much to our dismay we were told that his student loans were in arrears amounting to 1400! We never received a single document, or phone call to let us know that our payments were due. Instead, they went straight to our co-signers. When we spoke with them, they confirmed our address, telephone, and cell phone numbers. They had no explanation as to why we had never been contacted. My husband is a first-year teacher. His salary is decent for a teacher, but we live in one of the most expensive areas of the nation, and that salary is supporting four people (my husband, myself, and our two young children). On his salary, we are unable to afford the student loan payments, particularly the amount that was in arrears. We were able to get some help from some very kind friends, and made the payment to bring the loans current. We tried to apply for a forebearance, but were told that we had to apply at least 15 days prior to the next payment date. So, when the next payment date came along in February, we scrounged together enough money to make the payment, and did an over the phone application for forebearance on the loans. We were told that we were granted a six-month forebearance on the loans, and no more was said. The PLATO loans are handled separately, so a representative connected us to someone in the PLATO division. Upon speaking to the representative in the PLATO loan department,we were informed that we were only eligible to receive a two-month forebearance -- better than nothing at all, right? We did a phone application for forebearance and were told it would take 24-48 hours to reach a decision. We never heard otherwise. We never received any correspondence, and assumed since we were not receiving any bills that we had also been granted forebearance for this loan as well. Fast track to the beginning of April 2009. We began receiving notices from Wells Fargo saying that our loan payments were past due. My husband called Wells Fargo to find out the reason -- we were under the impression that our loans were in forebearance (this does not include the PLATO loan). We were told that we never sent in the documentation needed to finish the request. We told them we had never received any paperwork, and furthermore, we were never told that we had to do any paperwork. Again, Wells Fargo confirmed our address, and said that they would send out the paperwork ASAP. A week later, we received another late notice and no paperwork for the forebearance. We made another phone call to Wells Fargo, and they said that the paperwork had been sent, and they didn't know why we didn't receive it. They said they would resend it. A few days later, my husband and I began receiving emails from his siblings saying that Wells Fargo was harassing them about a payment -- my sister-in-law almost made a payment, but they wouldn't let her make a payment with a credit card (thank goodness, because I was not about to have her pay them!). I let her know what was happening, and for the third time in three weeks, my husband and I called Wells Fargo to figure out what was the situation. It was then brought to our attention that we were only eligible for a two-month forebearance for our other loans, because one of our cosigners didn't meet some requirement or another to allow for us to receive the six-month. It was ALSO brought to our attention that we were several months behind on our PLATO loans -- WHAT??? We were told that the PLATO loans had to be current before we could even apply for forebearance. We thought that we had already done that! Arrrrggghhhhh!!! So now, we just shelled out 560 to bring the PLATO loans current, only to start the drama all over again. Now we have to wait to find out if they are going to grant us the forebearance. As for the other loans, we still have never received any paperwork. They told us last week that they were able to fax the documents needed to my husband at work. He never received them. Just this evening, we spoke with Wells Fargo again, and they said the fax was sent. They are supposed to send another one tomorrow. The person that he spoke with was incredibly rude. My husband tried to reason with him -- none of this was our fault! My husband informed him that something is obviously flawed in this whole process. We have been trying to get this straightend out, and all we need is a dumb piece of paper that Wells Fargo can't seem to get to us. My husband told the representative that he wanted him to physically put the document in an envelope and mail it to us. He said he couldn't do that. My husband told him he wanted to speak to someone that could, and was told that there was no one who could help with that. Allyson of Atlanta, GA April 22, 2009 Allyson of Atlanta GA (04/22/09) Deborah of Cincinnati, OH March 22, 2009 Advertisement
| ||||||||||
• 
