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Hattie of Memphis, TN May 30, 2009
Household bank located in Memphis, TN is no longer in business. I am making morgage payments to this company and no one has contacted me to inform me what mortgage company has taken over my mortgage loan. I never received notification that the company was closing. I need to know what to do. Do I continue making payments or should I wait for someone to contact me. Kurt of Marietta, GA May 23, 2009
I asked for a loan modification on my house mortgage, and they had me apply for one through their "hardship" department, and in spite of the fact that I asked these people if I would owe them anything at the end of this "temporary" help of six months, where they lowered my interest rate, they reported to Equifax that they had modified my loan and were "accepting partial payments from me" And they included another account in this hardship assistance, which I had not asked for any help on.. and reported to the credit bureau that i was 5499.00 past due when i have been current on this account for years.
They deserve extermination, and I intend to do it, with my bare hands. Vanessa of Midfield, AL May 21, 2009
Changed mortgage company in 1999 after the original holder was going out of business. Vince W stated he could assist me with the transition to Household. I applied for a 75000 loan only to find out a second loan for 10000 was taken out. I was told I signed for this loan four days after I signed for the first loan in my dining room. I never went to the office and no one was present but me and Vince who turns out to be a crook. I never received 10000.
I was working a job making 6.50 hour and he altered the papers to show I was making 16.50 per hour. When I attempted to contact Vince to get to the bottom of this issue, he was always busy, unavailable, not in and finally, no longer with the company. I found out he had set this mortgage on an adjustable rate and the company would not change it. I have acknowledged more than one time I did not sign up for a second loan or adjustable rate but the company states they have me on video signing the papers and I have never set foot in this office. My communication with Mr. W was by fax and phone.
The Notary notarized the paper stating I signed in her presence when I did not. The higher amount of the loan has not been explained and HFC wants to fore close on my home. Yes they tell me I can send them the money and do whatever to support my family. The last person I spoke with Beverly who stated I pay what she said or they will foreclose. I have no papers and they are not talking to me. I have been waiting on the mortgage papers since day one but if they have someone on tape signing, I guess this is where my copies are. Frances of Cobleskilll, NY April 14, 2009
Having health issues and monetary problems and a high mortgage payment I contacted HFC and asked for them to lower my payment, I was starting to pay back taxes on my property so that I would not lose my home. Government says to contact who you owe and they would work with you. That was a lie! HFC refused to work with me. Also they lied by saying they called me on certain dates when I have a phone printout showing I made the calls. After everything they have given my account to Law Office, I spoke to Mr. Mc., what a rude individual. So now they are putting a judgement against me. He even told me that he didn't care if I lost my house. I have a special needs child.
Well when they start taking out of my pay, I will not be able to pay back taxes. So do I hang on to my house or give up my medications? I have never in my life had someone as rude as that individual.
Jeff of Hillsborough, NC March 23, 2009
Bought a car and it was financed by household finance. We had 3 payments left and were behind to the point that they notified us that the car would be repoed. So after a conversation about the exact balance need to pay off the car, I went to the bank, got the cash needed to pay off the car, sent the money western union and was contacted a few weeks later that we owed almost 200 more. We paid the car in full and we want the title now.
Nancy of Lexington, SC March 16, 2009
apparently there is contract between TLG and Household. They sent me a check for 8.60 saying this was for special customers. After depositing the check i noticed a few months later i started seeing unfamiliar charges to my acct. 59.99.69.99 79.99 over and over. After getting in a verbal confrontation with the cust service dept. i asked to speak with a supervisor. She then removed all charges and told me she would make a notation on my acct for TLG not to assess any future charges. it has happened several more times.
Not only is this causing my daily balance to be higher, but also i will never be able to pay down the balance when then continually keep adding charges to the account. i am being penalized and my payment is not getting applied to its fullest potential by them doing this to me. i have copies of each bill that had these charges and the confirmation numbers to reflect them. i want restitution for the money they have charged my account, because without these charges and interest accrued, my balance should be substantially less. Catherine of Bessemer, AL March 12, 2009
Someone from an unknown name called my home and left a message that if i didn't contact them from in 48 hrs, they would file civil charges against me in court for a credit card account. I filed bankruptcy and this company was one that was included back in 2000. In the meantime in 2004 I filed Debtors Court and paid all that i owed. This person would not give a name or anything but threatened me he would see me in court for something that was put in bankruptcy.
I was furious because I have not received any paperwork or anything and if you can find a phone number then you can also find an address to send the proper paperwork so I can comply and turn it over to my bankruptcy lawyer. I will be calling my Lawyer this morning. This is outragous for someone to harrass and threaten someone and I am off work from having surgery. Someone needs to know what these people are trying to do. (Scare tactic).
Karen M. Mouton of Auburn, WA March 3, 2009
I called regarding the company coming to pick up the car I had in my chapter 13. Car broke down with a bad transmission for 3rd one. I am not putting any more money into it, so its sitting in my garage for about a year now. I was told by Amy with my chapter 13 she has spoken with the folks with Household, and they were to contact me. This was before December 2008. I recently called myself on 2/12/2009. I was told we will call you when we're ready to pick up the car.
I rent my home and I have to many cars on the premises and would greatly appreciate this company come and pick the car up. If I would not have volunteered for them to get it and they were repo them selves I'm sure the car would have been gone by now. Such rude customer service. I need help getting this car out of my garage, and if they are not wanting it back then I can sell to someone who will fix and keep. I know if that was to happen then that would be another issue. What rights do I have?
Lillian of Wheaton, IL February 23, 2009
Purchased water softner system. I was not informed of the interest through House Hold Finance. Household Finance is the worst company and for Rain Soft to use them and not inform its customer is very fraudelent and wrong. I have called Rain Soft repeatedly to cancel this contract , I have asked them to come to remove and I wrote a letter to Rain Soft. No response. I can not afford this system. It really is a rip off. I have written Lisa Madigan's office per this issue. If I can sue I will. I cannot afford the 23 percent interest that they are charging me.
This will ruin my credit. The customer person, informed that I should have read the fine print! How rude. This is the worst finance company around and Rain Soft is awful for not informing the customers of Household Finance/General Finance and not explaining the rates. Every name I provided as a recommendation, I have called and told them not to purchase. I will continue to tell everyone I know. So unfair.
Mary Frank-Reynolds of Pahrump, NV February 10, 2009
I have been trying for over seven (7) years to get my car title. This vehicle was in a bankruptcy action and I have paid all monies due. The bankruptcy was discharged 1/12/2006 but during one of my many telephone calls Ms Dunkin stated my loan was sold after they accepted and cashed the final check on 9/8/2005. I am at my wits end. I have sent several certified letters to HAFC with no response on any of those letters. I would like my title and money for all of the delay. Can I do a small claims or class action suite?
We have a truck that we can not sell or even fix up without a clear title. They have accepted on hte arrears thaty I was ordered to pay but they refuse to release the title. Mental stress is over the limit.
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