Toyota Reviews

I called the Toyota brand engagement center for a reimbursement of a repair for my Camry that was done at a local shop using Toyota oem parts which was the by pass coolant valve and they refuse to reimburse me because I didn't go to a dealer. I told them I don't trust dealers so not even 24hrs they closed my case, not happy. I trust this local ship which I have been going to for over 17 years that's why I went to them.

My husband has always purchased Toyota vehicles. After this we will never buy another Toyota. This is our second Tacoma to have a frame rust so badly that it is a safety issue. I have little confidence in a company who fails to fix an ongoing problem and fails to support their customers. Toyota is unwilling to work with us on a solution after inspecting the frame but never treating it. Complete junk! Buy something else.

After contacting Walser Toyota in Bloomington, Minnesota on American Blvd W, I contacted the Toyota Brand Engagement Center. I wrote the following complaint to them: "Premature Wear of SofTex Backseat – 2022 Toyota Venza. I am writing to report a concern regarding the SofTex upholstery in my 2022 Toyota Venza. The backseat SofTex material is tearing and peeling, despite the vehicle having only 22,878 miles and being used under normal driving conditions. I am the sole driver of this vehicle, and the backseat has experienced minimal use.

I use to think Toyota was number one but when I bought my 21 Toyota XLE the cabin noise is so bad you are unable to even take trip, it's so bad

We took our daughter to purchase a car at the 7701 E. Frank Lloyd Wright, Scottsdale location. This was a horrible experience. One gentleman in particular made us feel extremely uncomfortable. He even used cursed words when he disagreed with us. Toyota should know about our experience and how we will never recommend this location. Also, the advertise online price for a vehicle was not honored.

Tundra turbo went out at 200,000 miles; they want $9,500 to fix. Not exactly a reliable vehicle!!

I own a 2016 Toyota Tundra flex fuel with 118,000 miles and the issues with the TSB-0166-19 have left me strande 3 times and I had reflases done to get home, now the truck is in the shop again and the dealer states all they will do is another reflace after replacing the fuel pump again repair of burnt wires to pump. The TSB-0166-19 states that a reflas will not solve problem and they must change ECM alcohol density ID but they will not do it. This very poor service and not expected from Toyota. I have owned 4 toyotas and will never own another one.

Had a paint recall on white Rav4. Was 2 weeks past 10 year coverage. Paint had just started bubbling literally off of vehicle in march so we didn’t notice and they wouldn’t honor recall. It was the end of winter. It’s showing galvanized panels on roof above windshield and on doors. I can’t believe such a big company did this to us. We also have a Tacoma. I want to take and post pictures on social media as much as possible. It was only white vehicles with problem. 70000 miles. Unbelievable. I’m going to park in front of Toyota dealerships on the weekends. Park in the morning and pick it up in the evening. That’s all the satisfaction I will get but I think we will be a little more satisfied than the way we were treated. 😨

I bought a 2026 Sequoia. Read a lot of reviews good and bad and I find them to be accurate, although my BIGGEST OMPLAINT is the design of the hood. During sun rise and sun set, the sun WILL REFLECT INTO MY EYES CAUSING IT TO BE HARD TO SEE WHILE DRIVING. This is very distracting and dangerous. Beyond that the vehicle is what I was expecting.

I have been given the run around from dealership to corporate to warranty a 6 year old vehicle with paint and clear coat coming off the roof and have spent days and hours and no answer.

Do not recommend this dealership or Toyota to service or purchase. Freeman failed to properly diagnose my vehicle while it was still under warranty. As soon as I was out of warranty they magically diagnosed it with the lower control arms needing to be replaced. I contacted the Toyota Brand department. They created a claim. Apparently closed the claims and denied assistance with the bill on 3/18. Without contacting me. I called multiple times only to be told it was being worked on by Nicholas. So I waited. Now almost a month with so resolution to find out today that it was denied and they would not be taking responsibility for their misdiagnosis and lack of documentation of all the times I brought my car in.

My Rav 4 Limited 2015 is grounded since October 2025. Needs a new gas tank but it is in backorder since then. No hope for getting a new one. Apparently from now on Toyota vehicles parts will be on stock only for 10 years. Terrible service. Not a reliable company.

CLAUDE **, TAMPA Florida

Great car! What happened to the $5.00 ignition key?! Easy to replace, affordable, and simple to use. The unscrupulous locksmith industry is having its way wth car owners. $350. to $450. for a replacement?! or more. The key itself can not possibly cost much to manufacture, and the programming device isn't that expensive either. Toyota can do better.

I will never buy from Toyota again. My last 4 new cars have been Toyota and they have been great but now that they have subscriptions I feel they are nickel and diming me. The only way you can teach a mutibillion dollar company is refuse to buy from them. Toyota is now on my list. The only way I will ever go to their dealership again is for a recall or warranty service. If enough people refuse to buy what they are selling only then will they do something about it.

I have bought 3 Toyotas (2010, 2015, 2020 which I still have). Was going to buy my 4th, but since 2025, I paid my car off and have been paying for the Safety Connect feature for 8/23 since it was no longer paid for by Toyota after 3 years. I went to my app and a box pop up stating "my phone would need a unlock pin in order to operate the app". I called and found out there was an update that in order to get into the app, that I would have to install a pin ON MY PHONE to get into their app that I am paying for. I did not get any information about this feature until was fixing to renew. That is how much I use the app. I was going to purchase a new toyota next year, but now I AM NOT. I asked why did they not put a pin on their app instead of telling me I needed to put a pin on my phone. THAT WOULD HAVE BEEN TO EASY AND SMART. So I am cancelling the app and getting a Roadside Assistance which cost about the same.

Simply AWFUL service from McGee Toyota in Hanover, MA who solely serviced and inspected my vehicle for 6.5 years. I love my vehicle and have been religious about keeping it in tip-top shape since I purchased it, only for the dealer to recently tell me for the very first time last month that my frame is rusted to the core. This is after 2 service appointments over the past few months for drivability issues and the dealership taking over $5K from me without resolving my issue. I have since had 2 other opinions from reputable mechanics and they BOTH said in no uncertain terms, that there is no way the frame issue went unnoticed by McGee Toyota, which likely began years ago.

We have been buying Toyota vehicles for 23 years. I don't have any complaints about the local dealership or about my Sequoia, I love it, but my complaint is what it lacks. We pay a lot of money for this car and now that the Remote Connect 1 year trial is over, I should be able to purchase a subscription for JUST this feature. But now they have bundled it with other music and navigation options, which I don't need and they have charged a higher monthly fee. This is quite a rip off to be unable to just purchase the Remote Connect. This needs to be changed. DO BETTER! Since I have this complaint, I gave it one star, but otherwise, I'd give it five stars!

I have a 2019 Camry with 115,000 miles on it that needs a total transmission replacement. Toyota apparently knows they have problems with these transmissions, yet they are doing nothing to help consumers. Toyota is asking for over $10,000 to replace the transmission. My daughter bought this car directly from the Toyota dealer as a certified used car; I am the one who talked her into buying Toyota, saying that you can't go wrong with Toyota. Oh, how wrong I was!!! My oldest daughter bought a Hyundai Sonata that had engine failure at around 120k miles - guess what Hyundai did with their engine that they knew was problematic?

Back in 2015 I bought a 2014 Toyota Corolla S model it was certified preowned have 35,000 miles on it recently. I’ve noticed bubbling in my paint I found out that it was supposed to be a recall on the White Pain on my car so I called my local dealership and they told me that there was a recall, but it had expired before the pain on my vehicle showed any signs of me that dealership got me to call another dealership and asked the same question and they told me the same thing so I’ve contacted Toyota‘s corporate office in Plano Texas twice now and they told me it was not a recall that it would’ve been repaired by my extended warranty I bought back up to 2023.

"When trying to purchase a Toyota Suv Highlander Platinum Hybrid". They make a site so you can build what you want then tell me I have to take what's on the lot. Then the dealerships know you can't so they don't have to be nice about. They say that someone else is line to take that Suv. "Worst manufacture yet." They maybe proud of their products but I want what I want. I will not settle. They are also overpriced. Just a terrible experience. "What happen to honor".

Recently had my Tacoma SR in for service and thought there was something wrong with the turbo in the truck at 10000 miles. It turns out the sr is slow and designed to destroy the transmission. By electronically making the turbo kick in at 1500-2000 rpm it causes the driver to essentially floor the vehicle to get out of it’s own way in a emergency situation and that is what destroys both the engine the turbo and the transmission. The st5 Tacoma gets turbo boost at 1200-1500 rpm a clever way to make consumers buy the more expensive truck. And the dealer refuses to do the electronic upgrade leading the owner to try other things that of course void the warranty. This will be my first and last Toyota I ever buy.

I just purchased a 2025 RAV4 to find out the app is temporary. I will be deleting the app completely! Like I didn't pay enough for the vehicle. I will not buy another Toyota! The black piece has blow off the body of the vehicle. Why would you put a piece on the body that can blow off per the dealership???

I need airbag replacement according to Toyota recall notices that come every month. Local dealership was so hostile when I contacted them I fear going there. They refuse to pick-up the car. Why does Toyota allow politics to determine service and support? Why does my voting choice determine my eligibility?

The dealership seemed upbeat and friendly.. However, the salesperson that I had was Rude. He wanted to make the sale happen faster than I could do it. I had not been planning to buy a car last week,, so I hadn't gotten my cash gathered together, etc. I don't have the money to pay cash for a $33,000 car sitting in my bank account at all times. Also, it SNOWED here and I was afraid to drive to pick up a new car. I called my used car salesman several times about details. He knew my phone number, as I knew his number.

Tires on vehicle are not for the area they are sold in. Very hard, dangerous for winter driving driving. Now it’s going to cost me another $2000 dollars for new tires W and these are new tires on mySequoia.

This review is on Tuscaloosa Toyota. We had bought a 2023 Tacoma wanted to upgrade to a 2025 Tacoma. We gave 53,000 for ours because had some extras added at the time we purchased it. Called talked to a Jason which encouraged us to drive there which is over a hour drive cause he wanted to give us a great deal on a trade between ours and theirs. What a crop of lies. Once we got there pulls the fiancé manager in on the deal which only wanted to give us 34000 for ours which wasn’t even Blue Book price.

I'm extremely frustrated with the service I received at Napleton Urbana dealership. My RAV4 has a persistent rattling noise coming from the dashboard, but despite keeping it for a day, the service team couldn't replicate the issue. I requested their assistance in identifying the problem by riding with me, but they refused. This issue has been ongoing, and I've previously visited other dealerships without resolving the problem. The work order shows a mileage discrepancy, mileage in 34691-out 34692, which raises further concerns. I strongly advise against visiting this dealership, as they seem incapable of providing adequate service. I have called to Toyota Brand Relationship and have a open ticket but problem has not been resolved yet.

Buying a car for fifty thousand dollars that you have to buy a subscription to have remote start.. Hell, in 2015 I had a Dodge pickup that had factory remote start right on the fob... Then battery goes bad at 13 months... If course, the factory warranty is gone on the battery...

Toyota sucks. I file a lemon law on July 17 2025 and my case manager told me someone from legal team will call reach out to me 30 to 60 days. It's been more than 3 months. Nothing. I been driving damage car for last 4 months.

I purchased a 25 Corolla from First Team Toyota in Chesapeake Virginia and added the premium package at an additional cost which included a wireless charger. Charger does not charge my iPhone 15 pro max because the camera is not flat. Toyota is doing nothing about this until other reports are made, or they make a charger compatible with all phones. Says it works as it should because it charges Android. I feel as if this should come standard and not have to be paid for if it doesn’t work correctly. They will not even refund the price of the wireless charger minus the price of the premium package total.

I just bought a 2025 XLE Sienna. Waited a year to get it. I am so disappointed in the seats. They are hard as a rock, small, and have a weird edge that digs into your hips. This is my 3rd Sienna and the other 2 had wonderful soft big seats. Please do not make the same mistake I made and just take the car without thinking. I so very sad that I was not smarter.

The Toyota Brand used to mean something. Dealerships and service centers are ruining that Brand. If Toyota quality continues to fall, then shop for something else because you do NOT want to spend any time dealing with that nightmare.

I had a oil change today, been waiting from 1045-1330 and no updates if my car is ready. I went to the desk of Ethan and said he gave me a call an hour ago. And did not receive a call. He stated that sorry been busy. So I don't know if he gave me a call or not. Poor customer service I may say!

I have had my 24 Corolla Cross now for 6 mo. And have been a Toyota owner since 98. I hate your new dashboard. Not intuitive. Small icons. Touch screen unsafe to use while driving. Can't get psi tires.

Hi, I'm experencing a issue with Toyota, the clutch for the AC failed and l took it into Guelph Toyota. June 18th.and was told they would phone my next week when the parts came in, no courtesy call back. Finally the following week, I phoned them and was told part was on back order. At this point they said mid July for the part. The reason for the delay is that their is a broad issue with this part and something like 257 customers are also waiting. I was now told it would be mid August.

I purchase a Toyota wheel chair conversion van 2023, this was my second conversion van purchased from Toyota and I also have purchased two trucks, their concern for their customers has gone down hill. They have a customer engagement system which is basically a kick the can down the road, until you go away,, The van was 90000 when purchased with a Braun conversion. Supposedly a Toyota authorised conversion, the AC was defective from new. In May 2024 their local dealer Williams Toyota worked on it. Said was fixed, following year after winter discovered it was still not working, took it back to local dealer, they said could not find leak, charged me 340 bucks, this van has less than 14000 miles, called Braun conversion. They stepped up. Provided a rental.

My personal opinion cause I’m 46 years young and although I can’t say I’ve been around that long, I do know that Toyotas are the best, dependable, long lasting cars there is, hands down! My aunt still has her car from her army days and she’s retired!

I'll never own another make other than Toyota! Same vehicle that brought my children home from the hospital is the same vehicle they are learning to drive with! 2007 FJ Cruiser with over 200k original miles.

Once, the name Toyota conjured images of bulletproof reliability and engineering prowess, a legacy forged between the 80s and early 2000s. Today, that legacy is a crumbling facade, a brand desperately clinging to the coattails of a bygone era. It pains me to say that no automotive manufacturer has plummeted further in regards to quality and customer focus.