Toyota Reviews

The AC compressor failed on my 2018 Toyota Camry with just over 20K miles on it. Of course, the so-called "Toyota advocate" said it was out of warranty. I told them that the part was clearly defective and should be covered based on customer loyalty (I have several Toyotas in my fleet). They said they would send it on to a resolution agent to make a determination. I will hear back in 3-5 business days. Seven business days later, I called and got the same warranty speech. This time they said they couldn't get ahold of the decision-maker so it would get flagged on some report for them to get back with me. Eight days later, no word.

Purchased a 2024 Tundra Hybrid TRD Pro in May of 2024. Within four months had loud rattling from the hybrid motor. Toyota dealer acknowledged it was not normal, tried a TSB that didn’t work and then stated Toyota refuses replacement until catastrophic failure. At idle, the rattling became tied to a very rough idle where the engine would almost die multiple times. Toyota again refused to do anything with it, stating they knew there was an issue, but didn’t have a solution and wouldn’t extend warranty or replace parts until it fully failed. I have had five new Toyotas, this will be my last one. Tried to sell it back to dealer at a loss, and was advised to try to hide the rattling noise when selling. I will never buy a Toyota again.

My car went in for transmission issues covered by warranty in February. It is May. Still not fixed. Now they say maybe June. So I am paying for a rental because they don’t give loaner cars. Never buy a Toyota especially from A-1 Toyota in New Haven CT. The worst. Uncaring, rude people.

I will never buy another Toyota again. I had GAP insurance with Toyota Financial and they will not honor paying in full my vehicle loan. They are crooks and will in every way breach a contract. They still owe my loan company 3377.17 and they claim that my insurance company paid off the vehicle. They are fraudulent and criminals and I will never do business with Toyota Motors or buy another Toyota again. I recommend everyone stay away from Toyota and Toyota gap insurance Toyota Financial Service. I would mark them as a fraudulent company and will screw its customers whenever they can.

I bought 2022 4Runner with Toyoguard. It failed in less than 3 years. Toyota of Easley charged $418 to sticker price. Now I’m going to have to pay to repair/replace it. I feel disappointed and scammed by the product, Toyota and the dealership.

Dealership sales defective vehicle: I have purchased Toyota Camry 2018. It came with 5 year warranty/60000 Km. Recently I came across transmission failure issue on 62000 KM on it. When I talk to Toyota Canada they said my warranty is expired (1 year ago) so they won't be able to repair transmission and advised me to talk to dealership manager where I bought car. I emailed to dealership but no answer, I called them but not able to help me. "Same comment, won't be able to do anything under warranty because it's expired.

This dealer doesn't following its own guidelines for recalls. I have had to pay for everything since I purchased the car even the auxiliary, I missed the cut-off date. I have received no discounts, I do not qualify. The braking system in these cars is not dependable. You rely on your car to keep you safe, well me and my Prius almost went off the side of a retaining due to brake failure and a glitch. I have complained since I have had the car that the braking system is unreliable and dangerous, well I paid to replace brakes and rotors, my name wasn't on the recall list. I will never ever buy a Toyota again. In life, I would rather walk.

I bought a 2025 Toyota Camry and have an issue with brakes, I was sitting at a fuel station and the vehicle moved forward while brakes were applied hitting the poles. The second time I was at a light and the vehicle moved forward almost into the cross traffic. I notified the dealer and was told to call Toyota, and an inspector came to the dealer and looked at the vehicle and did not see a concern at the time of the inspection and stated that no data was stored. Since then, the vehicle has had an issue with the vehicle going into drive while in park causing the vehicle to raise the rpm's and lift up almost like power braking and you can hear the emergency brake make a crunch noise'

2021 Rav4 Prime lost 50% of EV range after year and a half. Finally have proven HV Battery is the issue and they refuse to warranty battery even though it's still under warranty. Because there's no codes stored. Yet install known good battery from another vehicle and mileage returned instantly. Yet still won't warranty battery. "Cost are too high".

We bought 2 new vehicles over a month ago. We were given a trade-in value for our car. This went down by 1500.00 when we got to finance. We were told this was because we were native American and did not have to pay taxes. What? We were lied to many times. Trying to get the 2nd set of keys that are supposed to come with the new truck. One guy said they were in the pocket of salesman who was out of town. Then he says, "No we never received the keys, you have to come in on the 1 day he is here to have them made." We have been lied to by sales, finance, and corporate. Save your money and go somewhere where they respect you even after they get your money.

Just brought a 2024 Rav4 from Hillside Toyota.Queens, NY. I would highly recommend these guys. They made the car buying experience a pleasure and they made it easy. They know their stuff. Thank you guys.

I am writing this with great reluctance and guilt. Toyota has always been a great car for me and especially the Prius that I am writing about. I have owned 3 of them. However, I believe Toyota quality has decreased in the last few years. There are two plastic panels behind the rear passenger windows that are peeling over the last two years on a 2017 Prius. When I checked with Google on the internet I found many many customers on multiple websites that are having the exact same problem with just these two panels. There are the same types of panels elsewhere on this vehicle that are not peeling just the two behind the rear passenger windows are doing this.

My Toyota CHR 2021 has been discontinued. Has a lot of issues including safety hazard issues, is only 19,000 miles because I am afraid of driving a car that even the front seats moves foward by itself. Many complaints direct to the Toyota Manufacturer and a lot also direct to South Dade Toyota Dealer in Homestead Florida. Right now my Lemon Law has been denied twice and my Manufacturer warranty has expired. Is really unfair that this Manufacturer Companies can abuse customer this way. No wonder this vehicle has been Discontinued.

Toyota CHR white pearl brand new and after 5 years the paint is oxidized (rust stains throughout) in certain areas of the car. I called and was told nothing can be done. First Toyota purchase and my last. A 5 year old car should not have rust stains on it.

My 2022 Toyota was totaled in June, 2024. I notified them immediately. Insurance company got Toyota a check for the entire payoff July 29th. Toyota stated they would stop withdrawals from my account. They did not. They continued to make two payment withdrawals. Toyota refuses to cash the insurance check for payoff. When I’ve called 17 times, Toyota responds, “Our computers are slow.” Toyota refuses to respond to emails or customer questions.

My son and I visited Toyota New Circle Rd at the beginning of August, and he purchased a brand-new Toyota Camry 2025 for $35000. We waited for one month and received the car from the factory. On 8/17, the car did not start; our excitement was short-lived, as the vehicle failed to start within one week of our purchase. We had to call a towing company, who returned the car to the New Circle Rd store. This unexpected turn of events was not only frustrating but also inconvenient for us. On Monday, 8/19, they called and said the car was running. My son brought the car. However, the car did not start again for the second time on 8/31.

I bought a 2024 Toyota Tundra TRD with an off road package 1/31/24. Two things have turned me off Toyotas for life: 1) I live on a gravel road but do not drive my vehicle "off-road" - just down my 8.5 road that, during spring can be very muddy. The Toyota wheels collect mud in the rims such that, after you wash the vehicle the entire vehicle shakes violently at 45+mph. When I contacted Toyota (1500 miles on my brand new vehicle) about their wheel design flaw, they refused to do anything about it and insisted this was not a design flaw at all. I spent $4000 on new wheels and tires and have not had the issue since -- DESIGN FLAW. See pic of the wheel after a MANUAL car wash

I just purchased a new 2024 Toyota Sienna Platinum. Imagine my surprise to learn that the $1415.00 entertainment system does not include a DVD Player. I learned after the sale, I had to purchase a HDMI cable, and DVD Player so my grandchildren can watch videos. In addition I received an email from Toyota telling me I had to turn on the Safety connect services which include, the SOS system, auto collision notification, remote connect (using the cellphone to lock, unlock, or start the vehicle), any destination assist (includes someone telling you how to get somewhere, and downloading the necessary map), and the Dynamic Navigation, which is the automatic update of maps.

My curtain airbags deployed on my 2008 Rav-4 while I was dusting it in May 2024. I was standing outside my vehicle, leaning over the seat when my boyfriend, who was in the driver's seat, turned the key somehow deploying both curtain airbags. I had injuries to my spine, ribs, neck, hips, wrists, plus got a nice scar on my left cheek from the windshield awning getting blown off and slashing me in the face. Toyota said I would be receiving no paper trail of this incident, did a small investigation and closed my case. They didn’t ask how I was or even offer to help me find a new vehicle. Never again will I invest in a Toyota.

I have purchased/owned Toyotas (6) everything from Tacomas to PriusC. I had grown accustomed to the quality that went with the brand. However, after purchasing a Highlander, my rating for Toyota has gone from a solid 5 to a 2. My Highlander had a recall for a small part in the engine. I never knew there was a recall on this part until my engine locked up at 146,000 miles and the mechanic told me it had an recall that had never been fixed. I bought this particular vehicle after said recall had been rescinded. I called Toyota Customer Care. I was hoping they would have some explanation for the lack of notification. After waiting for almost a week for them to "review", I was told they needed verification from a Toyota Service Center. I have to pay another $100 for the service center to tell me what MY mechanic had ALREADY told me...the Toyota Service techs argued with me about there ever being a recall.

Our last 2 vehicles were brand new Toyota. A 6 cylinder Venza and a 6 cylinder Tacoma. I would have bought another Toyota but the lead times were too long. So we ended up with a brand new Honda Passport.

There is no way to describe how slow things are running. I put an order on 19th Mar 2024 for a Toyota Yaris And still I haven't delivered. Although I was reassured from the sales that it will be delivered within a two months period. There must be a major problem with the CEOs in Athens if they can't synchronize the production line with the market's demands. It's simpler to say it's a fantastic car, it's sold out at once so if you want to put an order you'll have to wait 3 or 4 or 5 months. The staff is polite but little help as they can do nothing. Big problem also to get the license number. More than 10 days delay. It depends from public servants' service but a huge company as Toyota could do more, even as formal complaint to who it may concern in the government. After all it's the 21st century.

DO NOT BUY A TOYOTA HIGHLANDER HYBRID!!! Toyota has a MAJOR flaw in its hybrid battery system and REFUSES to recall!! We owned 2 different model years 5 years apart. Toyota KNOWS there is an issue with water intrusion into the hybrid battery compartment that shorts out the batteries and will completely strand you! AND it sets you back $3,000 each time it happens!! They will tell you they have to perform a test to determine where the water in entering, replace sensors, and ATTEMPT to waterproof the car.

I have been satisfied with Toyotas but disappointed in 2021 Avalon. Expected it to have a compass or garage door opener but it did not. Visibility of gauges while driving. Road & Wind noise. AC Blower motor bearings failed after 42800 miles.

Toyota sold me a defective car with bad paint/primer. I called Toyota Auto Nation in Buford, Ga. They said they would fix it but were backed up for months, I asked if I brought it in at a later date would that be ok, they said no problem. I asked if there was a time limit, was also told, no problem, they have a lot of cars to fix, and they are aware of the paint peeling off. I waited, then took my car in, and they told me I was too late, program expired. They didn't care about what they told me previously and said that they were not really "Toyota" and blew me off. Called corp, they opened and closed case, blew me off, complained again, Grayson from management acted like he would help, did nothing either. I can't wash my car without paint falling off. Toyota Sucks.

My experience with Toyota in Wichita KS started off nice till I spent all day till dark there buying a used car. I told them my eyes don’t do well driving at night. They let me keep the car overnight then wanted it next day because they hadn’t done the 160 point inspection. They kept the car a good 2 days. They supposedly had detailed it but it still has gunk inside and out especially in wheel wells. The CS manager called after I put in my first sad review last week. The only thing she kept harping on was the oil leak, as though I was lying. Dealership didn’t annotate it when I bought the car. My family was with me and saw the leak before I picked it up after the 2 days with them.

I Is MA15 year customer of Toyota dealership. I just got off the phone with them. I've been hung up on once, and transferred about 3 times - blindly. I told the lady I will just come by because I think that's better to just speak to someone in person. Toyota has a recall on their paint, the top of my car is peeling paint like crazy. Now it's running down the sides. My name has been put on Toyota dealership's list twice. I've waited 1 year just to come back To be told that my name is not on the list so they put my name back on the list and told me to wait another year! I'm for being angry? I do not think so. My car is so unsightly and they could not be bothered to care! This is the North Charleston, Rivers Ave location. I'm truly thinking about switching (cars) to VW.

Toyota is making a fortune in Prius Catalytic Converter thefts, $3K a pop for parts-only dealers only. Insurance will drop you after 2 incidents. The environmental impact of making these converters rare earth minerals is staggering; add plugged EGR valves, EGR coolers, intake manifolds, and blown head gaskets. You had better have plenty of cash and screw the environment. None of these repairs add a penny to the value of your car. No wonder Toyota doesn't make electric cars. Toyota regrets the easy theft of our converters. Now shut up and pay us.

I have owned 4 Toyota vehicles since 2011. I currently own a 2020 Toyota Sienna. It drives great and is very roomy. I do have a huge problem with Toyota service. Our service book says that we have to change the spark plugs every 60,000 miles. Took it to the dealership today to get the spark plugs replaced and am being charged $925.00. Toyota will not be a vehicle that I ever purchase again. I feel like I am being robbed every time I take my van in for service. Buyer beware, the service costs for Toyota. Outrageous!

Do NOT buy a Toyota right now. Keys are on backorder. I was not told this until AFTER I purchased my truck in December. In January I was told that I would receive the 2nd key in March. It is now April and I have not received any keys. I was told that it now be end of April. Toyota told me I’d have to purchase a key if this one is lost. How would a key be purchased if there aren't any available? This situation's ridiculous.