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Isuzu

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Isuzu • Engine failure • Timing belt • ABS failure • Other problems ---- • Isuzu Surrenders; Will Leave U.S. • Isuzu Fading to Black?

Daneta of Portsmouth VA (02/06/09)
My son and I purchased a 2002 3.5l trooper as his first car. The car had 48000 miles on it and the engine sounded great but after after 9 months of ownership and less than 4000 miles while he was on his way to work he heard a loud crunch. we thought that the engine was locked up but after getting a diagnostic done was told that the crank shaft split in two damaging the engine 2395. to rebuild with a 1200. dollar core charge because he would have to drill the crank shaft out .

upon calling isuzu asking about a manufacture's defect was told that there was not recall and that they could not help me after doing further research realized i am not the only one now my son who's first car and car payment is out 9000. dollar on a car loan and they wont admit it was a problem in that size engine and model and even if we do have the 3400. dollars to fix it it seems that as i was told it will happen again .Cant even get the part for 6 months as it is on back order because the problem is rampid.

400 amonth insurance and car payment for a 19 year old and 3400 for the repair but we have to wait 6 months to get the part with no guarantee it wont happen again.

Wynand of Thabazimbi, OTHER January 14, 2009

Wynand of Thabazimbi OTHER (01/14/09)
I have an 2005 Isuzu 300 KB DC and during it's warranty period has reported the faulty air bag warning at every service. The mechanic told me that the wires (on my new vehicle) were eroded and they have made a modification on bypassing the plug under the seat which I am about to publish a photo of (if it comes to that point).

I have phoned the dealer on Monday 12 January, asking if they can look at the problem once again and repair it as a after warranty repair, needless to say my request was turned down. I am not satisfied with this kind of service and although driving my 3rd new Isuzu, I expect a better understanding and service attitude.

Daniel of Sacramento, CA January 2, 2009

Daniel of Sacramento CA (01/02/09)
On my 2004 isuzu rodeo, purchased new from Great Valley Isuzu, has had the fuel pump(s) replaced 7 times since I bought it, 5 times covered under warranty, and twice not, incurring over 1000 each time.

As of today, 1/2/2009, it has been waiting for a back ordered part since before last thanksgiving, as isuzu appears to no longer wish to provide service or support.

Since great valley went out of business, dealer only parts are over an hour away in Vallejo. I have made two car payments without being able to drive the vehicle, and cannot afford 4000/year in routine maintenance.

Isuzu's position is that now that the warranty expired, they will sell me the parts, but will not cover them, even though the design defect was discovered and fixed 5 times under warranty.

I owe over 13,000 on a vehicle that spends an average of 6 weeks a year in the shop, it is worth considerably less than I owe, and I cannot afford continued repairs for the same problems or backordered parts. If they won't buy it back, thy should at least extend the warranty on the fuel pump.

Lynne of Long Beach, CA November 4, 2008

Lynne of Long Beach CA (11/04/08)
My car has been at the repair shop since October 21, 2008, and the corporation Isuzu is doing the least possible to assist me in getting the proper parts to the vehicle so it can be repaired. I have written a letter to Isuzu and get daily calls regarding the same information that I get from the dealer. I have rented 3 vehicles in the past two weeks. I do not know what else to do.

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