OneTravel Reviews

I’ve used One Travel throughout the years and always found the site easy to navigate. The prices are well priced and tend to be on the lower end quotes. They provide a great overview of all services, including airfare, accommodations, and car rentals. Their customer service line is always responsive.

I wonder whether it is a legit travel website. I searched on Kayak.com, find out that OneTravel gives a cheapest price on the flight I want to go. It linked me to OneTravel website. Onetravel show the flight and deal. I put all my personal information with credit card number. Press the button to purchase, they pop up some other tickets with other higher price. I don't know whether it is their way to collect your information or lurk you into their website to buy a higher price ticket. I checked the recommended original ticket with the airline company, the flight doesn't existed.

I needed to reschedule my trip due to an illness and was informed that I could not change the dates unless I first cancelled the trip then I could file a claim which I did and OneTravel sent me documents that violated my Hippa rights. I was stuck paying for a trip I never took. $844.50! I only wanted to reschedule my trip. What a total and complete nightmare, will not use this service or recommend it to anyone I know.

OneTravel Agency made our dream vacation a reality! From the moment we contacted them to plan our trip to the day we returned home, their attention to detail and commitment to customer satisfaction were evident. They tailored every aspect of our itinerary to suit our preferences, ensuring a seamless and unforgettable experience. Their knowledge, professionalism, and personalized service exceeded our expectations. We can't thank OneTravel Agency enough for creating memories that will last a lifetime. Highly recommended for anyone seeking a stress-free and unforgettable travel experience!

Is been more than once. That I made a reservation with One travel. And I’m so elated. I would do it again. In near future. I never have any inconvenience with them. And if I have one they always solve it. Thank you again. I will thanks all the stuff for taking the time to solve any problem that arises. Keep up the good vibes.

I wish I could have gotten two seats together for the trip to Dallas/Fort Worth. If someone cancels, how do I know that seat is now available. Will our driver's license be sufficient to fly? Also is two hours before the flight to arrive okay?

It offered PayPal services and I liked it. The process of booking is ok. Checkout was easy with PayPal. I liked for my flight pretty easy. The pricing was ok as well. I really had no complaints. PayPal check out got me on this one. Expedia didn’t offer the PayPal check out so instead I went with Onetravel.

It was a bit of a struggle getting the times right for what I was attempting. It was a little confusing because the cost kept changing as if I was delaying time, however it still produced a better cost than most other travel sites. Now I'll have to see if it all goes smooth now that I've made the travel itinerary.

I enjoyed using your services to book my travel. After many frustrating attempts on other sites I finally came upon yours. I was able to book the multi-destination vacation. The prices I found on your site also were the cheapest after very extended and irritating search. I later had to adjust my flight and the agent was world class. I'll definitely be using your site again for future travel plans. Thank you...

I used One Travel before for my flights as this time and I am happy to do it. I booked my flight again after I found a good deal. I took me a little longer than I expected to find the right one and I did it! Thank you. My family and friends are also informed about these deals and I am sure they will get some of them on their next trips.

This time things have gone smoothly .... So far. We fly out of San Diego on the 21. We arrive back in the San Diego Mar 12. The prep for the trip has gone very well. Looking forward to MX (Cozumel and Playa del Carmen). Last year we flew to Cancun, then out of Cozumel from LAX. This time we are going in/out of Cozumel from San Diego. Our friend who's taking us to the airport has suggested we look into flying out of Tijuana next year. We'll see. Right now? Thanks for how things have gone thus far.

First flight I am hoping to remain safe at all times and have the best time and experience visiting my loved one. Please God help me arrive there safely. I am super stoked and cannot wait to see what we will do. I am not sure exactly what else to write. I hope to have a super fun time and make beautiful memories.

Very good experience with this company. I was given information that led to the best flight to meet my needs and at a very reasonable price. Booking the flight went very smoothly. Hoping the trip when it is time goes as well. Will definitely use this service on any future trips I make.

Did not have seats assigned from Edmonton to PV. With mobility issues this was very frustrating for both travellers. We are handicapped and this was so frustrating. Row 15 in the middle of the row not good enough for our needs. We at least had the wheelchair at the gate.

Had a bit of an issue with my Card. But other than that it was fairly easy. Time consuming though. Made me very confused and tired. But our trip will be fun. I am sure. My daughter had better appreciate this trip!

OneTravel is convenient for self service flight booking. I was nervous about credit card fraud but so far gained confidence in the system. I get comparably lower cost flights, it helps with my budgets. I can recommend OneTravel any day and looking forward to some great offers in future. For this time I used it to book for my son's travel and noticed you can earn miles using OneTravel. If this is the case I would like to explore that opportunity in future.

The agent was very concern in my process with booking my tickets for the first time on this site. I'm had many questions and the agent was very patience and took the time to listen to my concern with my needs and address each of my question and went slow and in details to make me feel comfortable.

You provided a selection of flights and I coordinated my schedule with the flights and dates provided. It all worked out favorably for my plans. Thank you. I again have booked with you because the price is good and your service has always been quite satisfactory. Thank you and I continue to be your customer!

I initially booked a ticket for $1065 as listed on their website, finalized the payment and they sent an email saying the price of my ticket has increased to $1315. I called customer service and it took 1h 25 mins for them to realize I was charged already for the first booking as they were claiming no charge was done. When they finally realized my account was deducted they took another 40 mins keeping online just to find another booking that cost $1212. They were so confused and I was transferred to 3 different people who were each unable to assist until the last who finally offered a trip that I accepted and charged me the balance. Poor service overall! Not recommendable. I will not use these services anymore!

Easy to fill up booking details. My first time to use one travel booking, i hope it will smoothly go through up to the date of our flight. Our first also to try Qantas airline via Doha Qatar. Waiting for more details and confirmation of our flight. Hoping for early email reply for our e-ticket . Maybe, by middle of next year we are planning to travel to Mrlbourne Australis, see tsh

Found out from the One travel rep that I can choose only my preferred seats for my Chicago-Incheon flight at the Chicago airport upon checking in. I wanted an aisle seat due my water pills am taking, 'Cause all the aisle seats might be taken by the time of my departure date.

Experience was perfect. Booking was simple and easy. I have flown Flair Airlines in the past and found the staff to be very friendly and courteous. Check in only took a short period of time and the agent was very helpful since I’m not a frequent flyer. I will continue flying Flair Airline on all my future flights.

My travel experience with One Travel has been wonderful so far. Uh nothing ever go bad or wrong. I consider them a good airline agent or whatever they call them so I would say keep up the good work. You are doing well. When I have to use the online agent they are very polite and very manageable.

I would have like the opportunity to be able to record my TSA # for easier check in. It is an option that I have been using in all my business travels, I have paid for this privilege and would have appreciate if I could have used this process. My TSA # is **. Joe **

Very polite, answer all my questions, friendly, excellent customer service. I strongly recommend One Travel to all family and friends. And the best is get in touch with the me to make sure I have everything that I need, for my next trip One Travel is main choice. Thank you very.

I thank you one travel for your help and understanding. I really liked your service it's the second time I use this and I loved it a lot. Congratulations. Just one thing if you can add Spanish to customer service it's I was in Vancouver for a long time and I really like to go back and use OneTravel again.

I think you did a good job. Your website worked well for me. One of your people just called and I am typing this as we speak. He did a good job. He made sure that all my seats were aisle seats. Thank you. Have a nice day and thanks for everything.

The service was excellent but I have not received the booking confirmation to my email. Please assist. I want to print in order to have a hard copy to take to the airport. How long will it take to have my booking confirmation number by email? I will cancel my payment for the book because your system is complicated.

The ease of use was great but in the end the flight wasn’t the cheapest because of the bag fees and the seat selection fees both ways, not to mention if you would like priority boarding. A $213.81 fee plus $45 each way for a carry on, seats start at $9 each way and priority boarding cost $12 for each flight. So with all this it comes to 345.81. So is it really the cheapest???? Not.

It was easy to search a country that I want to go and fast too, I definitely will recommend to my friend or a coworker search on this website. Thank you for a good service and a thumb up, one I was confused about Hahn Air, it doesn’t show, how many kilometers for carries bag

I love my experience but I didn’t like the late flight I was given. I would rather prefer a flight that lands earlier. Like I said, the price is very good. But I would rather had a flight that lands around 2 to 3 pm so that I can use the time to do something else.

Stress free and was quick and easy. Affordable cost. Pleasure to do business with because they did everything for you. All I had to do was go on my trip and enjoy it, which was made possible because of the stress free and quick response in getting my flight.

Travel One has been very helpful with my flights and seating arrangements. Making sure I am comfortable and Informed. I have used Travel One many times. For various flight reasons. They have always made sure that I was completely comfortable with confirmations. And have always been friendly.

Bad experience. I reserved 2 bedrooms with king bed No Smoking. I received 1 bedroom with queen bed and No Smoking because I insisted. The second bedroom it’s 2 queen beds and SMOKING BED. The Strat Hotel in Las Vegas told that I have to pay extra $50.00 for night if I want No Smoking.

The experience Was good, and really easy, I like it, we are excited to go to NY, We found good prices here, it’s good to know a a good page for trips. They offer me good deals, and that’s why we decided to buy a ticket here.

I have great experience in booking with OneTravel. I will recommend others to use this travel agency, I don’t know how to express myself in this regard. OneTravel offer a full package for example car rental, etc.

Feedback already submitted twice.- Overall the service was very satisfactory and the platform user friendly however the pricing variance was deceptive. Thought I was paying the advertising rate of $2500 but was charged $3500. Disappointed but will know better next time.

I was thankful it was made easy for me. It was my first time making my own flight arrangements and I found with their help I was amazed how easy it was. If I have to make other I will surely make them through them. I have no other reason why I would go anywhere else

Me and my wife had awesome experience using One Travel for our airfare. We already have couple of bookings using One Travel and we are planning to use One Travel again on our upcoming destination. Thank you very much and more power.

The site was not difficult to use, but some of the instructions were confusing with all the services they were trying to sell. It was hard to navigate around all the ads. Some sections were easier to use than others.