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About International Travel Network
The International Travel Network (ITN) is a large multinational company that provides innovative and cost-effective tools and resources for airlines, travel agencies, and a network of independent travel agents. Their unprecedented business model combined with the power of efficient technologies gives access to exclusive fares at wholesale and discounted prices, as well as a personalized approach to every single request. ITN makes it possible for airlines to sell a greater volume of discounted tickets to qualified and interested buyers with greater speed and efficiency. Since its foundation in 2004, ITN has been fully licensed, bonded, insured, and certified as a California Seller of Travel, a member of ASTA and ARC, and accredited by IATAN and BBB A+.
International Travel Network Reviews
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Reviewed Feb. 12, 2020
My agent was Ms **, she gave me the best deals by understanding my requirements and she is very hard working. Want to book future vacations with Asap only. Great work by the Asap, their website is also very easy to navigate.

Dear Anshul,
Thanks for taking the time to share your feedback with us.It means so much when our best customers share their experiences.
Reviewed Feb. 11, 2020
Booking the ticket was easy, but needing to change a ticket after they made schedule changes was a nightmare. They will transfer you and try to cancel your ticket {which you get no refund} or they want to charge you $550 dollars to change. When you explain that the schedule is changed they tell you its minor. Then when they transfer you to the right dept. you get disconnected. Worst company I have ever dealt with and I will never purchase another ticket with them.

Thank you for your feedback. Please help us research the details of the case. Kindly send us your reservation/ticket number ar feedback@asaptickets.com for further investigation.
Sincerely,ASAP Tickets Team
Reviewed Feb. 11, 2020
I went to ASAP Tickets and Navanna has helped me very much. They found me a trip to the Philippines at a low cost. The staff there are great. I will review more after the trip. So far the experience is very good. This is the second time I've purchased tickets from them.

Dear Kenneth,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Feb. 2, 2020
So here is what happened. They changed my flight details and I am not pleased with the changes they made. When I spoke to Yvet which was customers service, she said she couldn’t find me any other time and the only option is a full refund. I told her I will call her back so I can think it through. So I have made my decision and want my full refund and guess what?!!! They were not helpful with my issues AT ALL and now they are not answering my calls. It’s seems like they have already tagged my number. If I don’t get my refund I am going to sue this company!!!! You messed with my flight and it is your fault why I am asking for my refund.

Kindly email us the passenger's full name and the confirmation or ticket number at feedback@asaptickets.com for further investigation.
Thank youSincerely,
ASAP Tickets Team
Reviewed Jan. 29, 2020
Be WARNED with the clause on the Ticket Protection add-on as this is deceiving. "Changed your plans? We can exchange your tickets for FREE" as they claim (Please see attached pictures). There is a standard fixed fee of $300 Cdn from Philippine Airlines and $75 Fare Difference and they will do everything to gouge buyers even if you have purchased ticket protection.
Rebooking process sucks! The communication flow is set up to drag your rescheduling concerns so you can pay extra leaving you hostage with no choice. We purchased the ticket protection due to the volatile situation in the Philippines with the threat of Taal volcano eruption. You have to go through the disappointing communication flow to try to save pennies on the "Fare Difference" even if it is your first time to reschedule your flight (and by the way is supposed to be covered by the extra ticket protection plan you pay) AND the prices out there online are cheaper.
We have specifically mentioned our dates are open just to save but it does not make sense to deal with so many people and you are just being promised that they will email you the rate based on your desired date. You have to talk to at least 10 different people! From Kirby, Roderick, Shane, Cordilla, Timothy, Kimber, Roxane, Jimber, Mahogany, etc! BEWARE. IT IS A FULL TIME JOB TO RESCHEDULE! WORST ARE THE FEES!
Why would Shane pass me to Roxane when she can actually handle my case? Why would they say that the "Fare Difference" is subject to airline availability when in fact there are a lot of seats available for this same airline. My frustration is the way I was being promised to get an email quote and 2 weeks later still got nothing! Worst customer service ever!!! We have purchased the ticket with the protection plan but due to the eruption the event we are attending got postponed. The day after we proactively started rescheduling as our dates are flexible but we are given a runaround of our calls just to be charged extra! This is our first with ASAP and definitely the last!

Thank you for your feedback. Your ticket has been exchanged as per fare rules in accordance with airline policy. As you were informed upon purchase, the Ticket Protection allows to bypass these fees only in case of medical issues, but this was not your case. The review has been forwarded to management for further investigation.Thank you for your business and have a safe trip.
Sincerely, ASAP Tickets Team
Reviewed Jan. 29, 2020
My agent was Magenta and she was such a pleasure to talk to. It is my first time to travel outside the country and she was so patient and very informative. My work schedule varies and she was so patient with me always following up and she was able to get me a great deal. She also answered a lot of questions I had since it would be my first time traveling to another country. It's nice to deal with people who have a beautiful personality and make you feel comfortable to ask questions. I would highly recommend her 100%. A true professional at what she does and you feel as if you knew her the way she looks out for you. Thank you so much Magenta.

Dear R.,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Jan. 29, 2020
ASAP was extremely helpful in getting us reasonably priced tickets to Portugal. The agent Alan was very polite and addressed all our questions even after the tickets were issued. He stressed the fact that the tickets are non-refundable non-transferable non-changeable with the exception of major illness. We told him we understand and he recommended buying travel insurance to cover the cost of the tickets. We plan to do that when we get closer to departure date.

Dear Mamdouh,
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Reviewed Jan. 29, 2020
I wanted to purchase airline ticket for my family vacation. I visited many websites and called many agencies. The price they offered was not satisfying me, till I came up to ASAP Ticket website. There was an agent who contact you. His name is RENO. He was very patient with me and looked for the best price. From now on I will purchase my ticket from them because they are trustworthy, respectful, and they understand customer’s needs. Thank you Reno and thank you asap ticket. I would recommend this company, you cannot go wrong with it.

Dear Ramin,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our agent Reno. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Reviewed Jan. 27, 2020
I was looking for a good price for an international flight from VA to Casablanca. The ASAP ticket agent Mel was fantastic, he was very helpful and found me the best deal for my flight. He help with the whole process of booking and purchasing the tickets, great experience, will recommend ASAP Tickets to all my friends.

Dear Carmen,
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Reviewed Jan. 24, 2020
I have used ASAP Tickets now for the second time. The prices are very fair, and the customer service is outstanding. Last year we needed a flight to Europe within a week, and those flights are normally very expensive. Not with ASAP Tickets. The tickets were not more than for any other time frame. We travel to Europe every year, and trying to find short connections and stops not too far out of the way sometimes becomes a chore. We like short connections and if possible, only 1 stopover.
With the travel agent from ASAP Tickets it is a breeze. They look up all possibilities and return with what we asked for. They are very courteous, professional, quick, and helpful. We will use them from now on for all our travels. I am glad I found the site. I can only recommend them to any traveler. Thank you ASAP Tickets for a job well done!

Dear Gabriele,
Thanks for taking the time to share your feedback with us.It means so much when our best customers share their experiences.We are glad we were able to meet your expectations!
Reviewed Jan. 23, 2020
I used ASAP Tickets to purchase our tickets to Europe. The service representative was Polite and checked for the best flights available. The service representative ensured we got the seats we wanted. The price was great and we have very little layover. I used ASAP last year when we traveled to Europe and was very happy with that experience as well. It is worth anyone's time to give them a try.

Dear Jeffrey,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Jan. 18, 2020
I purchased travel tickets through ASAP tickets. I was reluctant at first, I had not heard of this company and the initial reviews were poor. The deeper I looked into ASAP Tickets the more comfortable I felt about using the company for my travel plans. The agent was super courteous and helpful, I enjoyed all phone conversations with him. I purchased 3 international airline tickets with a carrier I have flown with multiple times and saved a significant amount of money. I will use ASAP Ticket service again!

Dear Theodore,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Reviewed Jan. 17, 2020
I just wanted to type this quick review of my recent experience I had with booking with ASAPTickets/INT. My wife and I experience was exceptional with the professional customer service we received from one of the most knowledgeable individuals we have ever encountered while travelling the world. I would recommend using ASAP tickets to anyone that desires to have their flights booked correctly the first time and never have to worry about anything once all of your details has been finalized. Thumbs Up to ASAP Tickets. Keep up the outstanding work.

Dear Dondald,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Reviewed Jan. 16, 2020
It's more pleasant and professional dealing with the "purity" of no excessive background noise of hundreds of agents doing the same thing!

Dear Roger,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Jan. 16, 2020
I originally submitted a request via their website and immediately received a phone call from Art. He was friendly, professional and not at all pushy. We had a quick discussion about what I was looking for and within a short time I received emails from Art with flight options. A couple days later our travel plans changed and I let Art know. He quickly returned new flight options for our new itinerary and we had everything completed efficiently and with great fares.
At the end, when I received the invoice for the airfare and paid it, I got a pop up that asked if I wanted to tip Art. I did want to because he saved me so much time and effort. But I could have said "no." I prefer this to having to pay for travel services. Then I received a pop up that asked if I wanted help planning the activities in the cities we were going to. It was $29 (or something like that). I opted in and within a few minutes received an email with top things to do in our destination cities. Well worth $29. I'm still working with this person to find hotels and actually buy tickets to the attractions. I will admit, I was a bit hesitant to begin with because I'd never heard of ASAP. Now I'm VERY HAPPY with ASAP.

Dear Stacey,
Thanks for taking the time to share your feedback with us.It means so much when our best customers share their experiences.
Reviewed Jan. 16, 2020
I've used Asap tickets for a number of years now. They never let me down. Great customer service. All the staff are amazing. They work hard to get the best deals. Highly recommend this company. I will be using them again pretty soon.

Dear Susan,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Jan. 9, 2020
This is my second time purchasing tickets with ASAP. They do all the leg work for you and they get the best prices to the country you want to travel to. They are amazing and awesome. I hope other travelers read my post and use ASAP Tickets they will not regret it. in August of 2018 my family and I travelled to Spain and for the 4 of us it was under $2500.00. This year my wife and I are travelling to Colombia, South America and the flight from Phoenix to Cali, Colombia was under $1200.00. ASAP tickets are awesome. Thank you.

Dear Albert,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Reviewed Jan. 9, 2020
Jess did an excellent job on getting good flights on a good airline for my family. The price was very reasonable and she put together the package in a manner in which I would never have imagined. Job well done.

Dear W.,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our agent Jess. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Reviewed Jan. 9, 2020
I have used ASAP for a number of years and loved them. I had tried others and had even bought the tickets to get a notice that my card didn't go through and I would then have to pay more money. When I called the card company I was told the company had not even tried to process it. With ASAP, they have always told me how long the price was good for. I have worked with a number of different representatives and have always had good experience with all of them and even with the concierge services. They have always tried to work with me on every situation. When I would call in, they would try to get the representative I had spoken with first, but if they weren't available would offer me the option of leaving a voice mail or letting them help me with the needed information.
The trips I take are usually for missions so price is very important. This time I was needing a little extra service, and they worked with me and were able to get the issue taken care of. Because I do deal a lot with people traveling to minister, I share their information with all my friends that are going on missions trips to help them keep the costs down on their travels.
Also this time because the money was with a third party, they worked with me on that and went way above board to help the third party feel comfortable with giving the card information. The connection was bad so she didn't feel real comfortable giving the information. They said they would send me information on how we could do it an alternate way and she was able to do it and we were able to get the ticket purchased.

Dear Elizabeth,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Jan. 4, 2020
I have always been delighted each time l needed tickets for my trips. ITN has always been the company of choice for their exemplary services. The representatives are very professional and detailed to get the best deals for your money. From Randy to now Noah, l am always confident l would have my interest taken care of. One time, l had a delay in taking a connecting flight due to weather problem, missed my flight and had to stay in an hotel and had dinner. ITN reimbursed me for all these and had me connected to another flight the following day. Great company, great services!!!

Dear Olutunde,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Dec. 26, 2019
I have worked with ASAP multiple times without any issues. This week I had a major challenge. I was quoted a price for a flight. I then received an email quote and finished everything online while on the phone with my agent. Everything seemed fine until I got a call back a hour or two later that asap could not honor the price. Meanwhile I had lost out on an online deal with a different company. It is truly concerning to me that ASAP would follow practices like this. I also requested a call from a supervisor, which never happened.

Thank you for your feedback. There are many factors that can cause a price change, most of which are related to the airline's activity in the GDS's published tariffs and booking class availability. These are outside a travel agency's reasonable control and we apologize for any inconvenience they may have caused. However please send us your contact details at feedback@asaptickets.com for investigation and we'll make sure the matter is addressed by a supervisor. Thank you.
Reviewed Dec. 18, 2019
Updated on 12/25/2019: Azenith Put me on mute when she refused to help me and I could hear the beebs from the recorded line for 20 minutes. She then placed me on hold for another 20 minutes. When I called on another phone to a colleague, he said he will see why she has me on hold and they let the two lines hold for another 10 minutes and both hung up on me at the same time.
Harmony, claiming to be a lead said it was a malfunction of all phone lines going out at the same time. I asked if that was the case why did neither of the reps call me back and she was not prepared with any other lies so she was silent. Harmony assured me she will assist and after 20 or so emails, I come to realize they are all friends and they are having a good time by frustrating me and refusing to submit documents to airline. They can only help with penalty waiver if I myself died. She said there is no manager above her and when I complained online, I was given a generic email to which she again responded. I am filing a formal complaint about this very dirty company and its staff.
Original Review: Awful! They hang up on me repeatedly for asking to change my travel date due to death. Asked for document then refused to submit to airline. Rip off! Escalated this only to be lied to and be told that phone lines malfunctioned repeatedly and disconnected me. They are keeping 1,200 in penalties.

Thank you for bringing this to our attention. We are sorry for your loss. Most airlines provide a waiver for refund due to death of passenger and/or for first degree family member, with valid documents. We would like to investigate the details of this case. Please send us your reservation/ticket number to feedback@asaptickets.com and we will get back to you with the results.
Sincerely,ASAP Tickets Team
Reviewed Dec. 12, 2019
Re-booking the flight was hell. Customer services are making continuous mistakes and it takes dozens of calls and e-mail to get corrections. They charged the credit card more than what was offered and then they only partly reimbursed. Avoid at all cost. R** Montreal

Thank you for your feedback. Records indicate that our customer support agent has asked you to provide a copy of the transaction to confirm the overcharge. Please send it to us and we'll be glad to settle this issue fairly.
Sincerely,ASAP Tickets Team
Reviewed Dec. 10, 2019
I was looking for a company who I could trust to help me book a round trip flight from Miami to Copenhagen. I came across a company named "ASAP Tickets" who had an excellent review rating. So I took a chance and called them and reached an agent named Channing. He was excellent in providing me all of the information I needed and always returned my calls. When booking flights, this is what you want and need! We booked our round trip flights from Miami to Copenhagen with Channing. The price we received was excellent and the service provided was also top notch! I told Channing we would use his services whenever we want to book international travel. Go with Channing and ASAP and you can thank me later!!
Al

Dear A.,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Dec. 10, 2019
Service provided by ASAP tickets was much above my expectations. Convenience of the schedule and the ticket’s cost fulfilled my desire. Great team, amazing job. Would use ASAP service as often as needed. Highly recommended. Thank you, Rox.

Dear E.,
Thanks for taking the time to share your feedback with us.It means so much when our best customers share their experiences.
Reviewed Dec. 10, 2019
I started looking for good airline ticket prices on the internet and found Asap Tickets. I was being helped by "Pierre" and found a great price on a one way ticket to Thailand. I told him I would look the information over, I wanted to make sure the travel time and seat arrangement was what I wanted. The next day I called asap tickets and tried to get ahold of Pierre but he was unavailable. I spoke to Eterna, and he was really helpful on completing my ticket arrangements. He did say starting out that the ticket price was a little more than the price I was quoted yesterday, and I said there was a timer on the website giving me about 8 hours left on the price I was quoted yesterday, and if I could not get that price, I had plenty of time to shop around given this was December, and I wasn't leaving till March. He asked me to wait and he would call Air China and see if I could get the price I was quoted the day before.
A few minutes later I was given the price I was quoted the day before. He wanted to know how I was going to pay for the ticket and I advised him I wanted to get my seat arrangements before booking. The reason I do this is the flight from Los Angeles to Peking China is about 11 hours. I wanted to upgrade my seat and if unable to do, I would look for another flight. He advised me he would be able to get me my seat arrangements for the flight from Las Vegas to LA and Peking China to Thailand, but not the long 11 hour flight I wanted from LA to Peking. He stated it looked like I would only be able to get an aisle seat. I advised him this was a deal breaker and declined the ticket. He then told me we could call Air China after the tickets were purchased and upgrade the seat.
After the ticket was bought, he contacted Air China and I was able to upgrade the seat. Ticket price was good, better than all other travel sites, however the next day I received a call from Pierre and he was not happy that I booked with Eterna. I advised him I tried to get ahold of him and he was "unavailable". I didn't appreciate the call, but didn't blast him, just wasn't in the mood. I will use asap again, and use Eterna, as I'm pretty sure I get to use whomever I want when I'm buying airline tickets.

Dear Tiger,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Reviewed Dec. 10, 2019
I have used ASAP Tickets several times now to fly between Texas and Poland. The agent I used was Sharon. She was extremely useful find me flights when I could not get tickets personally from other websites that always that's a very good price. In fact I'm traveling a game this Friday to Poland. I was being quoted from other size/$3,000/tickets I got a flight from Sharon so just less than $1,000 with brilliant service she provided to me. I will continue to use ASAP tickets because they deliver good quality service at a reasonable price. I highly recommend two others the test searching for flights to contact ASAP tickets and get a quote from them.

Dear Steven,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Dec. 9, 2019
Horrible company! DO NOT BOOK THROUGH THEM. My husband and I booked through this company for airline tickets and they mixed up our last and middle name on the tickets. We paid $1500 for these tickets and are now being told that our names cannot be fixed and we are required purchase new tickets as a result. It was not our mistake. When the travel agent, Mayer, emailed us to confirm the spelling he didn’t mention anything about the order of the names, and how he placed our First, middle and last. Now we are told the airlines will not let us on the airplane due to the mix up and we cannot get a refund. Also, we bought additional insurance through this company for $120 being told we can cancel or change for any reason and now we are losing that money too! For insurance we aren’t going to be able to use. This is stealing people’s money.
When we spoke directly to the airlines, we ended up being in contact with the representative who spoke directly to the agent we dealt with and he said we are unable to fix our names and that we must purchase new tickets. This is extremely unfair and unethical. The representative we spoke to at Royal Jordanian said that if we booked through them direct, that he would be able to fix the names, but because we booked through a 3rd party he cannot help us. There’s no reason this company or the airlines cannot fix our names on the tickets. This is extremely unfair and unethical.

Thank you for your feedback. The name correction procedure on Royal Jordanian is to book new tickets under the correct names, and then refund the originals in full. Unless the new tickets are more expensive, there is no monetary loss involved. Our agents are going to get in touch with you to re-explain the process as necessary.
Reviewed Dec. 7, 2019
Amelia was professional and helpful in answering all of my questions. She did not pressure me into buying my ticket. We communicated through emails for about 2 weeks before buying my ticket to London. She was always quick to respond to my emails. I did not feel rushed by her. I called there on other occasions and spoke to different agents and they were equally as good. I will recommend and use ASAP again.

Dear S.,
Thanks for taking the time to share your feedback with us.It means so much when our best customers share their experiences.
Reviewed Dec. 5, 2019
I purchased a ticket from them because the travel agent was a friend of my friend. He was helpful on the phone. He showed me how he was saving me money and then he also suggested that I buy travel insurance so that if I couldn't make the trip I would be allowed to return it and get my money back. I called him and the phone only goes to voicemail.
When I called the customer service depot and asked for a supervisor to explain my situation I was told that they are not allowed to transfer us to a supervisor. WHAT? They finally transferred me to someone who was supposed to be a supervisor at another number but instead it was just another agent who sells tickets. I was transferred again to customer service. Then to someone else in customer service then back to the original person who still could not get me to a supervisor!!! I was repeatedly told that they cannot contact a supervisor. They aren't allowed to. And he then went so far as to tell me he would love to transfer me since he didn't wanna deal with me any longer.
Delta Airlines mentioned to us that we can get a refund due to a scheduling change. Delta went so far as to say that this is a horrible company to deal with and to choose anyone else to deal with because of behavior like this. Bottom line? You misrepresented yourself with the insurance and now you won't refund or even exchange and if you do you have said you will charge US even more money. How do we get to a response from someone who has some power to help? DO they even have supervisors??

Thank you for your feedback. We do not sell travel insurance, but would very much like to take a thorough look at your case. Please send us your booking details at feedback@asaptickets.com for an in-depth investigation. Thank you.
Reviewed Nov. 29, 2019
I’ve heard about ASAP Travel from a friend. I went on their website to check for international airfares for my vacation. I was assigned an expert representative, Chan. He really helped me to get the best deal. He saved me a bundle. Quick service and I received my itinerary the same day. He even called to make sure I received the itinerary and ensured the dates were good. I’ve referred my two sons to Chan and he provided them outstanding service for their upcoming trip home. Thank you Chan and ASAP Travel.

Dear B.,
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Reviewed Nov. 27, 2019
A friend of mine recommended ASAP Tickets. In the emailed quote for my round-trip flight itinerary, was my "personal travel expert" whose name was Reed. He provided helpful information on the itinerary from my city to my destination and back such as 'customized specially for [my] needs.' Included in his email was his direct line. So if I had questions, I could dial him direct without any menus or extensions to dial.
The price for my ticket was literally OUT OF THIS WORLD!!! It was an unbelievable $760.70 cheaper than the cheapest flight I tried at all other "cheap" ticket agents. Reed was concerned that I could use a hotel or rent a vehicle, so he gave me an "800" number I could call for their Concierge service or they would contact me by phone or by email.
Reed sent my trip details to their Concierge service and so I got an email from Ogden, my "personal Concierge Agent" who would help me with vehicle rentals and hotels if I needed them, including information in the email such as "Please check all the best available deals below, as well find attached pdf files with the following rules and restrictions for each: Optional charges are not included in price (insurance/special equipment etc.)."
Their "economy" vehicle rentals were a little more expensive than the offers my credit card benefits package was offering. I asked Ogden if he could price match the credit card company's deals, I would purchase the vehicle rental through them. I guess he could not price match, because I never heard back from him. As a side note, be sure to check your credit card benefits for their travel deals offering; they may give you greater discounts than your ticket or concierge agent can. They do not have a phone app but they will email you your documents in a pdf format so you can print them out as needed. Overall, I was highly satisfied with this level of customer care with ASAP Tickets. I would recommend them over and above all of the currently existing "economy" ticket agents I have researched and purchased from over the years!

Dear Raymond,
Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Nov. 26, 2019
My experience was excellent. Akihiro was awesome and very helpful! I usually use Expedia or CheapOair places like that but it’s so much nicer having someone who I can talk to and ask questions and get a real answer. I will use these guys always now. Thank you Akihiro!

Dear Customer,
Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Nov. 26, 2019
A world traveler, I thought I'd give this a shot. I applied for the $778 fare to Africa from Ca. I'd use them for my trip to Kenya. I was given the run around about if I bought 4 tickets they could give me this fare. I bought 3 tickets at $778 and then asked to get a hotel for one night in the same hotel that my tour was using. After him saying he hadn't dealt with the hotel part and over 1 hour on the phone he gave me a price of $999 each. Then I had a 3 way conversation with supposedly my bank and you. I felt they asked questions I didn't like, so I refused to okay the purchase and hung up on them. I then did the math, they were charging me over $600 for 1 room for 1 night for 3 people. I was so glad that I refused to allow the purchase.
When I viewed my credit card statement the purchase was PENDING. I called my bank, and was told it had to Post before I could protest the purchase. After many e-mails to the seller they informed me that I okayed all the purchase paper work and that they could not cancel the hotel. I never received a separate invoice for the flight or hotel. I called the hotel and there was NO reservation at that time (3 days later) for me. I am now in the process of sending all the correspondence etc. to my bank. What a mess.... Never again unless asap can resolve this.

Thank you for your feedback. We cannot find your booking by the above provided information. Kindly send us your reservation/ticket number to feedback@asaptickets.com for investigation and we will get back to you with a resolution. Thank you for your understanding.
Sincerely,ITN Team
Reviewed Nov. 14, 2019
Vance at ASAP Travel was able to find me a great airfare to and from different cities in Germany arriving within the time constraints specified. He was patient, answering my questions, listening to my concerns (no long stops, leaving and arriving on a specific date and time frame, 1 stop, good pricing, seat assignment, reasonable cost for check in luggage, free carry on, meal questions etc.) and was prompt in getting back to me after researching my requests. He was friendly, efficient and knowledgeable. Would definitely recommend this company.

Dear Louise,
Thank you so much for this review. We really appreciate you being a customer.
Reviewed Nov. 13, 2019
At first we were suspicious because of the amazing price of our flight tickets but Liam our agent destroyed our uncomfortable feelings. Passing the ITN card verification gained the same feeling. But Liam encouraged as to pass it and it worked. Liam was very patient and kindly supporting. Thanks. In the future we will travel only with ASAP ticket service. Many thanks. Dr. **

Dear Nicoletta,
Thank you so much for this review. We really appreciate you being a customer.
Reviewed Nov. 12, 2019
I called ASAP hoping to find a ticket with a reasonable price. I was very busy with work so I couldn’t keep up with the price fluctuations. I got hooked up with one of the Agency representatives named “Wiser”, he was extremely nice passionate and patient with what he does. I was extremely satisfied. He kept on calling day after day informing me of the price fluctuations and emailing me itineraries of cheap ticket fairs with the greatest deals. Until I had booked my ticket and still after that he was calling to make sure I was satisfied. He was very polite and nice, I really appreciate the service, and I hope all get the same service!! Thanks Wiser!

Dear Moath,
Thanks for taking the time to share your feedback with us.It means so much when our best customers share their experiences.
Reviewed Nov. 6, 2019
Earlier this year I booked my trip to Europe for September and got a really great price on round trip airfare. I was so happy I used them again to book my trip to Africa next year. The agents were very helpful and friendly. The prices were great for the Europe trip and very good for the other. I would use them again for my travels.

Dear Naomi,
Thank you so much for this review. We really appreciate you being a customer.
Reviewed Nov. 5, 2019
I was made to feel special. Travis And Sharon were both knowledgeable, competent, and friendly. They made sure I was getting the very best care and the best value for the money. Travis especially made me feel comfortable in the whole process. Thanks to them I saved about $700.00!

Dear Marjorie,
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Reviewed Oct. 28, 2019
I was a little nervous about using a ticketing agency after hearing dire reports here and there. I had used one other service like this but did not feel completely comfortable that I wasn't being scammed. (As it turned out I wasn't.) But after looking at the site I decided to ask for a quote. From the first conversation to the last I was very pleased. I have traveled a lot and can identify information that is not useful or accurate and I abhor bad customer service. The ASAP representative listened carefully to my somewhat confusing request for international ticketing. After repeating back to me what I wanted I suggested he call back after researching the request.
He called back as planned and emailed with several options. He met my requirements without pushing upgrades and I was able to ticket feeling very confident it was a good choice. Most importantly he was knowledgeable, capable, patient and professional. He explained why some options were not possible at a late date or on particular days or airlines. I booked a discounted fare so I don't expect luxury or comfort on this trip but the price and the schedule I required make the trip possible. I definitely recommend this service but I cannot speak for the other agents and their customer service. I do hope management will understand how important are patience and listening carefully.

Dear Phyllis,
Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Oct. 25, 2019
They are terrible if anything go wrong they are not going to pay back your money. I had an emergency and was trying to flight home, I show up at the airport and come to find out the flight was overbook and have to wait to be rescheduled. I couldn't afford wait and end up book with another carrier. They wouldn't refund my ticket as of today they deny the responsibility and blame on the airline company. Be careful, they are not trustworthy.

Thank you for your feedback. Overbookings are indeed entirely the airline's responsibility, as travel agencies are simply not able to do that. If you have already filed a reimbursement request with the airline, but need any further assistance, please do not hesitate to contact with your booking details at feedback@asaptickets.com. Thank you for your understanding.
Reviewed Oct. 22, 2019
I was skeptical at first having a travel sales consultant call me back, as I figured it would just be another salesperson gathering my information and keeping me on hold for hours. I was pleasantly surprised I dealt with the same person each time, she actually called me within seconds of the detailed flights I was looking for. Within 20 minutes I had three different flight options that were significantly less expensive than any other site. I purchased the ticket and my travel agent walked me through each step, and asked if there was anything else I needed. Excellent service and very quick!

Dear Christine,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Reviewed Oct. 22, 2019
Every one remembers local travel agencies when you knew the owner or the top agent and you had no need to go but just call and you were always sure that from them you were going to get the best price around. This is how I feel with ITN, especially with Rio from ASAP Tickets. I have tried all sources, Apps, Internet searches and always, from these guys I have gotten a better price. They will not give up, until I am happily satisfied. Now days, it is hard and confusing searching for flight tickets, but I have found "my local guy", and I have my mind always at ease because I can't find a better price myself elsewhere. Once again, thank you guys and I am glad I found you.

Dear Dritan,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Oct. 16, 2019
A number of years ago I needed airfare to Europe and was tired of searching. I saw an ad, called, said what I wanted and what I wanted to pay. Within 1/2hr they came up with RT tickets at a better price, and better routing than I could find. I was thrilled. I have used the same agent ever since and he has done my tickets to Italy, Turkey and several to Morocco ever since. They have always treated me well and I have given their info to a number of friends who were also very happy!!!

Dear Sandy,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Oct. 14, 2019
From the start, Lawrence of ASAP Travel showed understanding and support for my difficult schedules and options. He gave me options I can work with and the best possible outcomes. He was respectful, honest, and straightforward. No nonsense dealing. He was also patient with all the changes I proposed. In the end, he offered the best service I most appreciated and the best deal ($ worth) for my money. So I gave him an additional tip as my gratitude! That should be every customer’s experience.
Reviewed Oct. 8, 2019
I have a one of a kind, top and outstanding experience with ASAP Tickets. I have spoken to some of them in the beginning of my flight search for my daughter and I and 4 more travellers. Everyone of them were polite, very diligent and have treated me well. When my search became more serious and crucial, as the target departure was nearly approaching considering the complexity of our group's different return dates, Marcus - one of them, had patiently rendered all his time, resources and conscientiousness for 4 consecutive full days looking for a satisfying, comfortable and cheaper flights. He's very friendly and understanding that every one of us had a very easygoing flight search, reservation and a trouble-free booking! I will definitely ask these guys help again in my next trip and highly recommended!

Dear Arlyn,
Thanks for taking the time to share your feedback with us.It means so much when our best customers share their experiences.
Reviewed Oct. 4, 2019
Hampton took my call and presented herself to cover for my previous agent who was so tied up at the time. I asked her to look at & get the available flight quoted by other agency, which she did, asked her to look at any possible discount which she did and we ended up having the best deal for the very busy season. She also presented to me the available ticket protection, explained and answered our questions patiently to our full understanding of the merit of the policy. Told her I'm happy with the way she dealt with us and I offered to recommend ASAP but most especially ask for her when needed.

Dear Roque,
We’re happy you had a fantastic time with us!Thanks for your trust, we’re thankful for amazing customers like you.
Reviewed Oct. 4, 2019
Was introduced to ASAP Tickets by my big Sister. The agents were very friendly, went the extra mile and diligent in the performance of their duties. I was first introduced to Aziz who worked on my ticket. In his absence Onyx assisted me greatly, went the extra mile to call me to ensure I received my e-ticket. And Aziz called back to ensure I was satisfied with their service. Looking forward to more travel with ASAP Tickets.

Dear Sandra,
Thank you so much for this review. We really appreciate you being a customer.
Reviewed Oct. 3, 2019
I have used ASAP Tickets for a trip to Argentina in 2007, a trip to Rome in 2018 and now a trip to Puerto Rico. My service has always been professional and prompt. My agent Novak is super helpful. The best way to travel.

Dear Sharon,
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Reviewed Oct. 2, 2019
Lana from Asap give me an outstanding customer service. She met my requests with a lot of patience and good advices. She got me a flight on a major airline at a very good value on the dates that I wanted????

Dear A,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Reviewed Oct. 1, 2019
We were planning for our trip to Manila and encountering scheduling problems along the way because of my wife's vacation schedule. We called Maddox from ASAP and through a lengthy search, Maddox was very patient and provided us different options and eventually we were able to purchase the tickets to our satisfaction. I would say his demeanor made us very comfortable and satisfied. I am recommending him to my friends.

Dear Ricardo,
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our agent Maddox. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Reviewed Sept. 28, 2019
This was our first international trip booking. Oxy went above and beyond to find what we’re looking forward to meet our needs. It’s hard to get a review until you’re actually done the trip so after March 2020 I will update my review. Until then she went above and beyond helping us book it, find the right flight deals and her follow-through was excellent.

Dear Marianne,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Reviewed Sept. 27, 2019
First time to book with ASAP tickets and I am impressed with their customer service esp the rep who worked with me. I used several other companies and by far this is the most personalized one. Keep up!
Reviewed Sept. 27, 2019
This is my first time using ASAPTICKETS. I spoke with Donna. She was very patience and knowledgeable. I had many questions about the the different times and dates to fly. I apologize for so many questions and she said no problem its my job. She was very helpful. I would be glad to recommend this travel agency to others. Keep up the outstanding support!!
Reviewed Sept. 24, 2019
I was looking to book travel to Israel and came upon the website and the wonderful Sophie! She saved me the time and trouble of searching on my own and kept in touch regularly to clarify my preferences and locate the best deal. Sophie was very personable and professional - a delight to work with! I will definitely make this my first stop for future travel.
Reviewed Sept. 24, 2019
This is the second time I've used ASAP to ticket my trip. The first time was fast and easy. This time the experience was even better. Harold handled my request professionally and quickly. I needed certain changes and that happened without a problem. I will continue to use this service.
Reviewed Sept. 20, 2019
February 2019 was my first experience booking through ASAP Tickets. I was so pleased with their knowledge and kindness, I booked through them again in September 2019. Booking with ASAP Tickets is a wonderful experience, my agent was Dion for both of my bookings. I’m referring g all my friends to ASAP Tickets. It is so easy, no worries, no hassle. The staff is very professional and kind.
Reviewed Sept. 19, 2019
I have used ITN/ASAP for 4yrs now. The ease of having a dedicated agent that pays attention to your needs is priceless. I found that with ITN/ASAP. I was given several choices and was assisted in picking the best option all because details were considered. My family and friends also use their services and, like myself, shared their positive experiences and referred their friends to do business with them. I'd like to personally thank Felicia of ASAP for helping my family and I with our personalized bookings. -Joyce
Reviewed Sept. 18, 2019
I bought 3 tickets for Kenya-Nairobi and 2 tickets for India and the service I got deserves attention and appreciation. Very prompt and professional service and timely responses. Agency deserves 5 stars and so does the agent Ryan. I highly recommend this agency for reasonable fare and courteous responses. Keep up and grow! Good Luck! You guys truly know how to take care of your customers.
- B. M.
Reviewed Sept. 13, 2019
Experience # 2 for each time 3-4 Tickets. Aug. 2018 - I booked varying itineraries for the summer of 2018. Whilst happy with my hotel and all, I came to realize upon my departure that "my" return date was wrong (I flew one week later than requested). Whilst this could have cost me a job, I took it with philosophy and made no big deal out of it. Sep. 2019 - I attempted to book flights to spend x-mas with my family in Germany. Varying itineraries. Upon my initial request, I was BOMBARDED with solicitations from different agents (no clue where they are individually located (time zone). Yesterday, Sep.11th, 2019 I defined 2 tickets and paid for them. Payment for MY ticket went through, ticket was issued.
Now my son's ticket would not process - his age became a problem as per ASAP company rule. Asked to speak to the airline, I contacted United. They confirmed they had no problem with my 17-year old returning home alone, as long as all papers were in order. Before ticket was issued and upon seeking the reservations, I had specified that I am flying with me son's (varying itineraries), now my son's "17 years of age" was a last minute and non-verbalized problem for ASAP and his flight ticket was simply not issued. Whilst trying to resolve this constructively with agent Shelly/ASAP, she never called back, was busy in meetings and such. She CANCELLED my flights, I am now pending reimbursement and may attempt to re-book in 5-10 business days for x-mas. Are you kidding me. You just altered my reality and cannot even talk to me.

We are sorry to hear that you were not satisfied with the service. Our company is based in the US, but we do have several offices in Eastern Europe as well, in addition to South America and Asia. Please be informed that there are occasional Airline fare (price) restrictions for unaccompanied minors, which the Travel Agency cannot override. As our records indicate, you were provided a regular price quote for the passenger which you were not satisfied with. Please contact your travel agent.
Reviewed Sept. 10, 2019
I usually book my own flights by doing extensive web searching different websites but decided to call ASAP and got in touch with Canberra. She took almost 45 minutes with me to find the right price and flights and reasonable layover times. I can say she went above and beyond and I will book my flights with her and ASAP tickets next time I fly internationally.
Reviewed Sept. 6, 2019
We travel to Philippines almost every year as we are retired and have family there. We love to celebrate Christmas or a birthday. Anyway I searched the flights and narrowed down to the best I could find, but before I booked the flight, my wife said, "You should check ASAP tickets." So I did and told the agent "Roddick" my needs and asked him to search and return my call. About 20 minutes later, he called and also had e-mailed results to me. He had the same flight that I had chosen except he had a better price. I booked with him and got the best flight for a better price. I am a satisfied customer and I will highly recommend ASAP Tickets.
Reviewed Sept. 6, 2019
This is the first time I’ve used this service. I was very impressed with my operator (Selena). She offered me options because I had a complicated ticket. She kept on it until we found a solution. Once you have signed a ticket agent, they are very conscientious with a great attitude!
Reviewed Sept. 4, 2019
Four years ago, I was at the airport ready to get on a plane to Rome and I realized my passport was out of date. I had worked with a Cheaptickets.com and could not exchange my tickets. The next day, I managed to get to the passport agency to secure a new passport, but I was having trouble working with Cheaptickets.com. I found ASAP Tickets online. I was assigned to Prius, a very capable agent and he lined up a flight that afternoon that got us into Rome. I ended up only losing 1/2 a day in Rome.
I have traveled each year since and contacted Prius for my travel arrangements. In 2020, I am traveling with my family to Northern Italy. Prius was able to let me know when tickets became available and I was able to arrange airfare for my whole family at a reasonable price. His service was excellent and his communications skills were quick and precise. I have really enjoyed being able to count on his skill as an agent.
Duane **Murphys, CA
Reviewed Sept. 4, 2019
My flight was cancelled due to an airline strike. I had to buy a new ticket. ITN corp was to refund me two tickets for the strike. I have been waiting now for 2 full mouths FOR ANY COMMUNICATION OF ANY KIND. That is very poor customer service. I traveled with a group of 8 other people, all of the other travelers have received their refunds. A very frustrating situation and very poor communication. You may get cheap tickets but know full well you could get burned if there are any issues.

Thank you for your feedback. More often than not these are cases of customers looking for the refund on the wrong card or account, but please send us your booking details at feedback@asaptickets.com so we can do a thorough investigation and give you an exact timeline and status of your refund. Our apologies for any inconvenience in the meantime.
Reviewed Sept. 4, 2019
I learned about their existence looking for a good travel agency via the internet. I was searching for specific tickets on specific dates. None of the previous companies I've been using offered me any good solution. ASAP Tickets were fantastic, great solution in a good price range. I thought to myself that I was just lucky when a second situation came up and again asap tickets came up with the best offer out of all the other options. At that point I realised that it is I found a great company reliable and I will use them as much as possible. Great job ASAP tickets and Santos, my representative.
Reviewed Sept. 2, 2019
I just want to express total satisfaction with ASAP Tickets!! I am a frequent flyer and enjoy traveling. So, I am always on the hunt for air fare deals. Well I will say that when I came across ASAP Tickets I was astounded of the super deals that I was offered. I always speak to a gentleman by the name of Roddick and only been dealing with him because he is so very courteous and is always extremely professional. He always shows concern and is always eager to help. I am very satisfied with this company because they always have the better deals with no surprises. I have not purchased my airfare anywhere else but with Roddick through ASAP Tickets. Thanks for the great people that makes me always “go back” for great services.
Reviewed Sept. 1, 2019
I missed my flight because I forgot my passport. I understand that my tickets were non-refundable and I purchased tickets from them for next day departure. I soon received an e-mail from Philippines airlines and then Delta that my return tickets had been canceled because I was a no-show. I called the airline to tell them I intended to use my return tickets and was told to take it up with ITN which I did and they answered they would review my case. After waiting all day they responded that the airlines were correct and I had to buy return tickets through another airline to be allowed to board for manila. The airlines wouldn't have lost anything by letting me keep my return booking. If this is standard procedure then they should inform buyers before selling bookings of such nature.

We are sorry to hear about your unfortunate experience and we regret that you were not satisfied with the service.
We would like to investigate the details of your case. Could you please provide your full name, reservation or ticket number and the agent's name that assisted you by sending them to feedback@asaptickets.com?
Sincerely,ASAP Team
Reviewed Aug. 22, 2019
The sales agent, based on my internet search called within seconds and offered several deals based on my request. He held on to the the tickets I considered purchasing for 24 hours and helped me combine flights on the return way for a different passenger. The entire transaction was done without a glitch at the price agreed upon. Will used him and company again in the future. Greatly satisfied!
Reviewed Aug. 22, 2019
I spent many hours trying to find an acceptable flight from US to Greece. I told them my parameters as far as time range, dates and price range. Monty found me a better deal than I could find. It wasn't perfect but it was as good as it was going to get. I was hesitant after reading some other reviews but found it worked well for me. What he found and quoted was what I was charged. The only downside that I experienced that multiple salespeople called after I had already spoken with the person I was dealing with. The good news was that it only lasted for several hours, then they went away. In the end I was able to get the best deal possible for me at that time and that what Monty quoted was exactly what I received. No hidden costs.
Reviewed Aug. 20, 2019
I have been using ASAP tickets for purchasing International tickets since last 5 years. They are prompt to reply and ready to serve immediately. Kardel, the agent I call upon. responds within 24 hours books my tickets as requested & email me itinerary for review & approval. If I want variations in my itinerary he changes accordingly while on phone with me. He looks out for my interest while being loyal to his company but never oversells. I have my final say without pressure to buy. I highly recommend asap tickets. Excellent work! Keep it up.
Jaswant
Reviewed Aug. 19, 2019
My third time of getting my travel ticket through ASAP and they never disappoint me at all. All I have to do is call ITN team and my travel is all set. Although I have only booked through them the air ticket I found out that they do lodging too. So my next travel I will be booking everything through them. Thank you Team ITN.
Mo
Reviewed Aug. 16, 2019
My recent experience with ASAP Tickets, primarily with ** (agent) was very pleasant and convenient. He was very patient, friendly, knowledgeable and very responsive to my emails and inquiries. I never felt pressured to buy or book through them. Thank you!
Reviewed Aug. 15, 2019
Deangelo is a great rep. Very accommodating and very patient with my kids changing minds and dates, here and there. They advertise very low fares on TV but I am yet to see that. It's just like Expedia, the cheapest flights are the longer layovers. The only good thing is that you have someone checking for you if you do not have the time to do it. I'm surprised that insurance is an automatic thing when you get the ticket. When you decide to cancel, you still pay $250, so I don't know why the insurance doesn't cover that.
Another thing that surprise me was the ITN charge. I don't mind the tip for the rep, they work hard and they deserve it but the ITN charge is greater than 10%. I bought three trips for the rest of the year, it's because I enjoy dealing with Deangelo and Burgundy, my first rep. If you sum it up, it's much cheaper with Expedia after searching on your own. You pay more than what they say to be the cheapest flights. After all their charges, you just rather check with Expedia and just pay what the straight fare should be. Deangelo and Burgundy definitely 5 stars or even 6, if there is ******.

Thank you for providing your feedback.
Please note that ITN does not sell travel insurance. If you are referring to the Ticket Protection Plan, the optional product that can be acquired at the time of ticket purchase, its terms and conditions are presented both on the payment from and on the Ticket Protection receipt. If you have any additional questions regarding this service, please do not hesitate to contact your travel agent.
Thank you,ASAP Team
Reviewed Aug. 8, 2019
I have used ASAP twice in the past year. I compared their prices with multiple travel agents including Google. Without me announcing my best deal, they offered me a similar cost to my best offer elsewhere, and with a little negotiation, they did beat the lowest air fare offer I received elsewhere to my destination. I received response in a timely manner. The whole experience was Well worth the effort.
Reviewed Aug. 7, 2019
I do not advise you buy the travel insurance. They have technical guidelines that will ensure they won't pay your claims. Unless you read all those fine lines and not forget them. They are things you won't have time to be able to do in the situation that you do actually need the insurance. And seeing they do business this way, I won't buy tickets from them in the future either!

Sincerely,
ASAP Team
Reviewed Aug. 6, 2019
I talked with Albin a couple of times and he was always willing to help me find the best fare. He is very patient and kind. I recommend him 100%. He gave me various options for my trip to London and found exactly what I was looking for.
Reviewed Aug. 6, 2019
A young lady named Emerald was very kind and courteous. This is the 2nd time she assisted me in regards to helping me obtain tickets. Definitely a very productive worker. I’m going to call ASAP whenever I need to make travel plans.
Reviewed Aug. 6, 2019
Tulip was very help and courteous to her customer. She was able to find me a lower price. She knows her line of work. I will book my future trip with her again. When she promised to return a call she did call until I was able to talk to her never give up.
Reviewed Aug. 2, 2019
I purchased tickets for a family trip to Spain. I spent many hours researching to find the best price. An ad for ASAP tickets kept coming up, but I was skeptical because the only way to get prices was to call. I finally decided to make the call and am very glad I did. I saved over $1,000 on 4 tickets to Spain. The service was excellent and there were no extra fees. The price quoted to me was all-inclusive, seat assignments, checked bags and carry on bags all covered in the price quote. The agent I dealt with, Benedict, was very professional and friendly. He stayed on the line with me to assist after sending me a link to their secure payment website. I highly recommend.
Original Review: July 27, 2019
The ticket agent was very nice and articulate. When she mentioned the option of Ticket Protection, she made me believe that I could get a full refund of my ticket price if anything happened that I could not make the flight. The price was reasonable, so I added the protection. A few days later, I received a call from the agent, and was informed that the ITN Protection would issue a full refund ONLY if I was hospitalized, and had a note from the hospital. If I was only sick, I would receive only HALF the ticket price IF I had a note from my physician. So if I had a bad cold, and don't want to spread the cold to everyone on the plane, I would have to spend more money for a physician office visit, just to get HALF of the ticket price back.
The only things that did not change from the original description of the protection is that there would be no change fee if I had to change the itinerary, and luggage protection if my luggage did not arrive within 5 days of my arrival. I may have purchased the protection regardless, but the restrictions of hospitalization and physician notices should have been clearly explained BEFORE the purchase was made, not several days later.

Thank you for your review.
We would like to investigate the details of your case. Kindly email us your full name and the confirmation number or ticket number at feedback@asaptickets.com as we will do our best to assist you. Please accept our apologies for any inconvenience
Sincerely,ASAP Team
Reviewed July 26, 2019
It was a great experience!! I highly recommend ASAP Tickets! Janice is the BEST!!! Keep up the good work!!!! Thank you!!!! Everything happened as planned. NO complaints. I only have praising and gratitude words!!
Reviewed July 16, 2019
My husband and I are needing to fly back to the Philippines from Indianapolis, IN in less than three months with a one-way ticket. Was just searching online for good deals when a pop up appeared on the screen and I mistakenly clicked on it. Immediately an agent, by the name of Noreen called me. Being skeptic as I am, I gave her a hard time including accusing her company as misleading. Noreen remained calmed, polite and friendly. Slowly she gained my confidence and trust in her truthfulness and desire only to help me with my travel plans. Because of her exceptional ways to handle difficult person as I am to deal with, she got me to try an airline I never flown before with the lowest fare available. I am impressed with her thoroughness and great service. Will definitely call her for my future travel plans and will recommend her to friends and relatives as well.
Reviewed July 16, 2019
I was not actually looking for tickets to travel but I received a text for flights that seemed too good to be true to Paris, Madrid, Milan and more for $207 round trip. I followed up and was able to book tickets from Los Angeles to Barcelona for $345 round trip. We could not afford to pass it up. I have used them before and the experience was great.
Reviewed July 16, 2019
My daughter and I already had our tickets to S. Africa when we decided to go on a Safari, yet continue with our pre-previous agenda. This meant tightly coordinating our flight schedule. We had Albert help us with our tight schedule. He was able to obtain extremely affordable flights from our point of origin in Johannesburg and routing us to an airport near our Safari destination, then on to Cape Town, and back to Johannesburg. No backtracking. No layovers, but a continuous circle. I had two dates at the end I had not consulted with my daughter about and Albert was able to rearrange that last leg of our flight for us. He is an extremely reliable, beyond competent travel professional. I would definitely recommend you contacting Albert for your flight arrangements.
Reviewed July 12, 2019
Thus far, my experience with ITN has been very positive. I'd done some research before calling ITN, so I had a sense of what prices were for my travel. Nolan, my agent, listened well to my needs, searched and found a very good price. In the end, I decided to purchase the Travel Plan, as well. I would recommend this service, but until I've been on my trip, I won't be able to recommend 100%. There are always so many variables with travel and issues that come up. I'm trusting that all will be well!!
Reviewed July 10, 2019
I must say I was reluctant to use this online site... Asaptickets. However, from the start and to the final ticket I was more than pleased. My agent, Lannister was extremely understanding, helpful and dedicated to my needs for last minute travel arrangements! Thank you ITN!
Reviewed July 9, 2019
This is my 2nd time with ASAP Travel and so far the agents I have worked with were consistently patient with my want of a best priced airfare. They were in constant communication with me, walked me through the entire process. Avia, my recent agent even went to the extent of having to pass me on to a co-agent on her day off to complete my transaction. I look forward to my future ticket hunting with ASAP.
Reviewed July 9, 2019
I purchased tickets from ITN again. I was impressed with the superior service given by Sabre. He was very patient and walked me through the process. What impressed me the most was he was able to save me additional expenses when I had to change my return flight. I just had to pay $50.00 to the airline instead of $200 which I couldn't afford. I have used ITN in the past but with Sabre's service, I will definitely rely on ITN for my next travel.
Reviewed July 9, 2019
I purchased a ticket through ASAP tickets. They convinced me to pay an extra 81.40 to trip insurance. They promised that I could get a refund if I had to cancel for any reason. Well I had to cancel for work related purposes. I contacted ITN and of course the run around began. They put me on hold while they called the airline just to come back to the phone to tell me the airline ticket is non-refundable; therefore they informed me they could not provide a refund.
Furthermore, I was informed that I would have to have either been sick or hospitalized to get a refund-something else they didn't inform me of before I bought the ticket. If you notify them in less than 24 hours then you can't get a refund. Well what if you get sick 8 hours before you flight? I guess you'd be short. Basically it's all a scam to get your money but not provide the service. Lessons learned: Before getting your ticket protected, make sure (whatever company you go with) that you can get your ticket refunded for any reason. Whatever you do. Don't you ITN.

Thank you for your review. Most of your tickets are sold as non refundable and non exchangeable, and the Terms and Conditions of the Ticket Protection Plan that allows to bypass those restrictions in certain situations are clearly disclosed prior to purchase, as per company policy. Please send us your ticket number and name for further investigation.
Sincerely,ASAP Team
Reviewed July 4, 2019
Worked w Kingsley who was on a mission to find us great fares to Europe which he did. In prime time August, he was able to obtain us a $700 fare fr NY to Venice returning Rome to NY. Going out flight had 2 hr stopover & return was non stop. He also was able to get this to include 1 free check bag per passenger ($120 value). He was persistent, always polite & delivered. I will ALWAYS check w Kingsley before purchasing any future ticket. On 6 tickets, he saved us approx. about $2500 - real money!
Reviewed July 4, 2019
I can just about guarantee you're not getting the best deal unless you book with ITN. I started using ITN three years ago and I will not ever change that. They are very good at accommodating special request and giving you options to choose from. Bradford has been working with me for all my travel needs since I started using ITN and I could not be happier. He is quick to respond and there when I need help. My favorite part is the Concierge service after you book. If any problems arise during your travels they are right there to help you the best they can.
Reviewed July 3, 2019
For the record, this was the second time I’d been persistently bothered by ASAP tickets rep, the first time they called back was a little bit too late since I’d bought my travel tickets through Expedia. This time, I guess, they were not busy as a rep called by right away, agent's name was Izumi and asked me diligently on my traveling search. She tried to matched my searched from PAL website but I asked her if they could beat the website price. She had me on hold for a good half hour and came with a quote of $50 less.
Well, I’m really sold on that but told her that I’d searched for much lower about $50 and see if they could beat it... She put me again for another half hour hold (got bored with their music kept repeating) then she came back with a $50 lower than their quoted price.. I’d felt that the price was right so I told her “sold”!!! I bought the ticket for much lower than PAL website price. I was a happy puppy telling the good news to my wife. For those people who were/are reluctant to use their service, don't take it from me, just give them a chance to prove their reliability and willingness to help your travel needs. They are highly recommended with flying honors. A service beyond 5 stars rating!!!
Reviewed July 3, 2019
I can't express how pleased I am with the professional concise and efficient service that "Goodyear" provided me in booking my son's trip to Kenya. I highly recommend ASAP Travel services. Thank you...
Reviewed July 3, 2019
I have used ASAP tickets 3 times for transatlantic travel. Both Hank and Destiny the 2 agents were truthful and understanding - it was like talking to a family member Travel Agent. No more searching is necessary.
Reviewed July 2, 2019
I had contacted ASAP several weeks ago, looking for tickets to the Philippines. Not having my Passport at the time, I told them I had no dates as of yet. Spoke with several agents, all of which were very helpful in looking at different dates, and prices. Got my Passport last week and easily got the dates and hours of travel I wanted. Jokid was most helpful; the first flights I hoped for was all taken at first. WITH a little digging he got me that date and schedule I wanted. All done and booked within a very short time. Will for sure return to ASAP for my future bookings.
Reviewed June 28, 2019
I always buy my ticket from ASAP Tickets and they are very helpful and efficient. They always find me affordable flights at all times. Customer service and communication throughout the process is exceptional. Will continue to use them and recommend them to everyone.
Reviewed June 27, 2019
I called ASAP blind for help after trying to find reasonable airfare to Ireland. I haven’t traveled internationally in 17 years and a lot has changed! The search engines were challenging and one turned out to be shysters! Thankfully Olsen called when I requested a representative. He was very helpful even finding a better fare while I was checking with my husband! His patience and kindness went a long way in reassuring me, that I’d made the right choice going with ASAP. My celebration trip being cancer free, 10 months is going to rock! As will introducing my daughter to her Irish cousins! I can’t recommend Olsen enough! When I take my sons to Ireland I’ll definitely contact him again. Mary
Reviewed June 26, 2019
This agent was able to hold my reservation for me and give me and my husband a very good deal to Africa... Keep the good job and we are going to refer more customer to you in the near future.... Thank you.
Reviewed June 26, 2019
I was a travel consultant myself for 34 years, now since I retired 3 years ago did not want to bother with looking for travel info. I called and spoke to a very professional young man called Arthur. In a few words have travelled to Europe, Dubai, now back to Europe and all I need to do is call him with what I need and in a few minutes options with rates are flying in for me to choose. I am planning a big trip with family to Asia at the end of the year, he will definitely do it for me as well as my trip to Australia beginning of 2010. Arthur is a gem!!!
Reviewed June 25, 2019
A+++. I was planning to go to England for a family event. I called them and they were able to help me finding a good price and a convenient time for travel. The agent was very patient and courteous. He was gave me several choices that would fit my needs and budget. It was a great experience.
Reviewed June 20, 2019
I have never traveled out of the US and found many of the fight search websites very confusing and every alert I received, the prices would go up, never down. Talking to a live person helped a lot, including many questions I had about luggage fees, how many stops, meals during fights, etc. Kash was very helpful and it was easy to confirm everything and pay through a secure site. Be ready to book and pay for the lowest price when you call. I was ready to do this after much research and knowing the average pricing on the flights I really wanted. Give them a call for sure! I won't be traveling until 2020, so I cannot review how the final process will go.
Reviewed June 20, 2019
I needed flight tickets for a trip to the United Kingdom. I started looking online only to be overwhelmed by all the different sites. I found ASAP Tickets and decided to try them. I had the best experience. Rosario was my personal travel agent who listened carefully to what I was looking for. He got me a fantastic deal. He wouldn't stop searching until he found exactly what met my needs. I saved myself so much time and stress thanks to Rosario.
Reviewed June 20, 2019
I was searching for international travel tickets for our trip to the Philippines and I saw the advertisement of Piolo Pascual in the ASAP site and so I called the company and one of the agent/reps answered me and after discussing the airfare costs for the 3 of us, he was able to find the best deal for our international travel. He was so courteous, thorough and very knowledgeable in what he was doing and I really appreciate his assistance that finally made me purchased our tickets to the Philippines from Anchorage, AK. I would therefore recommend ASAP, specifically this representative/agent, Lawrence to whoever want to travel to the Philippines and to any other parts of the globe.
Reviewed June 18, 2019
Last year I bought ticket from ASAP.com over the phone. Agent name Valintine was very helpful finding the best deal for me. This is my second time booking a ticket from them. I am very please with the service they provide with me over the phone. Agent Amorsolo is so patient with me and explains every details of my flight. So easy. They guide you through the process when you fill out the form they sent you. I highly recommend. The prices on tickets international is the best prices I found so far. From now on when I am looking to book a flight I don't hesitate to call them. Because when they say they call you back, they keep their promise.
Reviewed June 17, 2019
I had been doing my own searches online and began to get frustrated... Prices were changing constantly and at that point I knew I needed to talk to an agent that I could trust. I stumbled on ASAP, at first I was reluctant to call the 1-800 # but I decided to try since I was already frustrated anyway. The agent (Dex) promised to call me back after I explained my needs. I didn’t expect a call back since a previous encounter with another agency was very disappointing, but he did call back each time he needed to. He was able to solve some issues I had promptly and efficiently. I didn’t get the price that I wanted but I was happy with my purchase because previous to that, cheaper tickets became a nightmare with constantly changing flights and no one to assist. I haven’t flown yet, but I have a trusted partner that I can call unlike before when the other agency bounced me around... So far am satisfied for sure.
Reviewed June 14, 2019
I purchased a ticket oversea with ASAP Tickets. Was the cheapest on the market with excellent customer service. Received a callback every time I was looking for the rep, helped with each step on the way. Thanks.
Reviewed June 14, 2019
I have been an ASAP CUSTOMER since 2008-2009. Ever since I bought tickets from them. Unless I don’t like fare enough I make my own research. But so far I don’t have anything to complain. Representatives that I encountered from the past helped me a lot. From my request and all. The only thing I don’t like was Protection Plan. They should include in the Plan when the luggage was broken by an airline in charged of baggage.
I recently had a bad experienced from Philippine Airlines. My two luggage was broken but unfortunately I cannot claim that in my Protection that I bought because it wasn’t included. And PAL just giving me a hard time. So I just let it go. I have also experienced from another third party Travel Network which I also use to buy ticket. Bought a Protection Plan from them and when my luggage was broken by China Airline employee, they compensate me from that. Hope ASAP will look at this in the future and make some changes in their Protection Plan. Thank you! So far I can give them more than 5 star.
Reviewed June 10, 2019
We had a great experience with booking tickets for three people on specific dates to Venice, Italy. Our group was traveling out from two different US cities. Tracey did a great job giving us various options and we ended booking flights so they'd be together on flights departing the US with no plane change for those farthest away! Getting home is simple...but arrival in a different country - especially a city that's only transport is in water - is a bit tricky. And, the price was still better than any other deal we could find. It was a great relief to see the use of major US airlines with prices including one free carry on and check in. We'll use this company again in the future!
Reviewed June 8, 2019
Fast, precise, and extremely professional. This is my first flight overseas ever in my life to see a women who I have been in a long distance relationship with for just about four years, so to say the least it is a very exciting time in both of our lives. The plan is to stay in the Philippines for one month until her Visa is processed then more than likely head to Israel for a month then back to America to spend Thanksgiving with my family in CT.
Reviewed June 7, 2019
I was looking for a Lax-Budapest flight ticket, in July and only 3-4 weeks in advance. The agent who called me, Dean, after my inquiry, was extremely professional. He listened very careful to all my needs. He asked me all the details he needed to find the best option for me. Dean called me back in 30-40 minutes with 4 options. All of them were great - not very long flights and amazing price - keeping in mind it is summer. He was very attentive with everything you need for a perfect flight. I and my husband bought my ticket the next day. We travel often to Europe and this was our best experience regarding flights. We will definitely keep in touch with Dean and your company in the future. And we will recommend to our whole family and friends - from here and from Europe.
Adriana
Reviewed June 4, 2019
Looking for inexpensive air travel to Rome. I contacted ASAP tickets through a portal and was greeted by Philip. Philip went to work immediately on my behalf and he was awesome. I got the flight and hotel I needed and wanted. Thank you Philip, awesome job, keep up the good work.
Reviewed June 1, 2019
It was my first time using ASAP Tickets. I needed to buy a round trip ticket to Frankfurt, Germany. The travel agent Craig worked with me. He called several times until we found a good ticket, airline and price. Craig was very patient, willing to help and showed his knowledge and expertise doing his job. I hope the tickets I've purchased will work during my trip without any problem. Thank you Craig!
Reviewed May 31, 2019
I have been using ASAP tickets for years and although I don't always buy tickets from them, it is always worth giving them a try. They have very personalized business model. They would never put you on hold and they accommodate any possible scheduling/reservation request. If they need time to search up a ticket, they do it before they give you a callback. They have preferred contracts with airlines. They won't recommend you high-risk airlines but if you insist, they will let you choose it. Their pricing is favorable. Having said that, it is possible to find better price, sometimes.
Reviewed May 31, 2019
I needed 3 tickets total. 2 for adults 1 for an infant. Shelly was really helpful, she not only saved us a couple of bucks but she went above and beyond and contacted the airline to reserve a bassinet. She was great and the customer service was great as well.
Reviewed May 29, 2019
I used ASAP tickets to buy my ticket to Sri Lanka from the US. My travel agent was very helpful and he got me the best price. I shopped online to find a cheerer ticket and was unable to get a good price. Most of the online sites get you at the end of the process. Either they will tell you the price went up at that minute before your about to pay or else they will charge you for each seat in all connections. ASAP tickets did not charge me extra for seats, that is a big saving because I am taking four flights on my trip. Very happy with the services.
Reviewed May 29, 2019
I have purchased about 6 tickets last year and it was not bad experience, but this year I was absolutely disappointed with the service. I booked ticket for my mother from India to Toronto. My travel agent was ZURICH, I called her around 10 times to make sure everything should be fine as my mother is travelling alone. She (ZURICH) did not mention even single time that ticket price was in USA Dollars. I booked around 1 month before her travel. How much I been charged I could get direct and on the spot flight (no need to book before 1 month). Moreover I asked many time about luggage, but my mother charged at airport because she did not mention anything what I asked her to do. When I asked her about it she been very rude to me. Even I called many time customer care to get recording so I could file a case against her but I did not get anything.

Thank you for your feedback. ASAP Tickets is a US based travel agency, and standard quotes are normally sent in USD. We apologize for the apparent miscommunication and any associated inconvenience. As for the luggage situation, it is currently being worked on by our Customer Service department and compensation will be requested upon presentation of the receipts. We thank you for your patience during the process.
Reviewed May 28, 2019
We needed to travel within a period of time and within a budget. When we received the quote, we were not ready to book. He wasn't pushy at all and did not threaten us with, "Oh the seats are fast selling and prices will go up tomorrow." We are happy for using them every time we travel.
Reviewed May 27, 2019
Finding inexpensive airfare and booking it in a timely manner used to be like "looking for a needle in a haystack." But not with ASAP Tickets having agents like Daphne ** and Kirby ** who assisted me in my quest. Daphne took my call, answered all my questions in a professional way, found my best itinerary with one stopover and at an airfare that suits my budget. She also explained well the new international travel rules. The transaction was cut off due to my unscheduled work that I had to make an additional call this time to Kirby and he did a fantastic job in helping me complete my transaction with much ease while explaining in detail the new rules again. Like Daphne, Kirby was very patient as well as knowledgeable. Emails were sent immediately with travel notifications. I'm very satisfied with my experience dealing with ITN and I highly recommend this company without any questions or doubts.
Reviewed May 26, 2019
I have been using ASAP in the past a couple of times, and had a great experience with them. This time around back in March I bought my tickets from Chicago O’hare to Copenhagen. I asked my agent Mercury over and over to make sure I get seats and luggage included in my fare. She assured me they’re bundled into my package. So when I got my itinerary from them and went on SAS site, I realized I don’t have seats nor I can have check in luggage. So I called her back then in March and she said "wait till you get closer to your flight. This how SAS airlines works". I didn’t believe her, because my wife and I go to Europe twice a year and never seen anything like this. So I waited till this Friday 5 days before my flights. I noticed I had only one seat choice and one check in luggage for the outbound flight, but no seat or allowance for the luggage for return flight. And if I had to choose a seat and add a luggage I had to pay separate fees.
So I call ASAP and complained to them. My agent called me back and insisted that the seat and luggage is included for both flights, so I called SAS customer service and they said, "only outbound is assigned seat and luggage, the return flight is just a basic rate" and I have to pay for the seat and the luggage. So I called back the agent and told her the mistake she made. She said "fine, pay for them and we will reimburse you". So I did, and sent her the receipts. Now she says she needs the receipts from airport. Hahaha. This is the most unprofessional customer service I have ever seen. ASAP might be a good travel agency, but their agents are not knowledgeable at all. What a joke, to be run around like this. This is my last time I buy tickets from them. They lost my business, and I do not recommend them to any of my family or friends. So unprofessional.

Thank you for taking the time to share your feedback with us. The matter will be investigated internally and appropriate measures will be taken. We kindly ask you to send us all the relevant receipts at feedback@asaptickets.com for processing and reimbursement. Our sincerest apologies for any inconvenience.
Reviewed May 25, 2019
I was sold tickets to the Phillippines. My agent didn't tell me my layover in Tokyo was to change flights and airport completely meaning I would have to carry all my luggage back through customs at the other airport. Keep in mind I am handicapped and have a child traveling with me. They wanted to charge me almost an extra $800 on top of my flights just to accommodate a flight change that wouldn't require changing airport. When trying to call them, they just keep passing you on to the next person if you're lucky enough to get a hold of someone. After a full day of calling, I finally got Laurie. They were following "policy". When asked for a copy of said policy, she then said there was no policy. When asked for a supervisor, Laurie said there aren't any. This company is just getting your money and running off with it. Shady, dishonest, predatory and unreliable are words I'd use to describe ASAP. Never again.

Thank you for your feedback. We are sorry that you were not satisfied with the service provided. As we can see, originally, the ticket itinerary was confirmed by you before the purchase and you were informed that any changes before the departure are subject to applicable airline penalties. This case has been forwarded to the supervisor for detailed investigation, and a representative will get in touch with you as soon as the results are in.
Reviewed May 24, 2019
After my inquiry, I was contacted by Bently (ASAP customer service Rep). It was fast, informative, very professional the way he handles my transaction. I will definitely will do business with this company again.
Reviewed May 24, 2019
This is the 2nd time I experienced great services from your professionals, who are so understanding and patiently answering my queries and finding a very satisfying schedule in cheaper ticket. First is Fiona then Daphne - they're commendable employee for being a highly satisfactory assistant to me. We don't have communications barrier that made me more trusting of them. Thank you very much. More power to ITN.
Reviewed May 23, 2019
Please do not buy tickets from this company. My flight got cancelled due to severe weather and I had hard time to get some of my money back. The customer service is not in US and it's hard to understand them. I will never buy a ticket through an agency.

Per our investigation the compensation was processed in a timely manner. Prior to reimbursement we have to gather all the necessary proofs and documentation from the passenger and the airline, which can occasionally be very time consuming. We apologize for any inconveniences during the compensation process, and will be more than happy to hear from you again.
Thank you,ASAP Team
Reviewed May 23, 2019
As I told Gina who answered my call "I missed the boat 6 weeks ago" meaning I had found a great deal to go from Tampa to Paris but when I checked again yesterday the price had soared. She was very patient with me, very open about everything, she listened to me.. She found a good deal not as good as I had seen 6 weeks ago but still better than what I had found. She made sure that all my infos were right, made sure I understood the rules and regulations etc.. I was so pleased that I gave her a small tip at the end LOL... I recommend this travel company.
Reviewed May 22, 2019
Channing, my travel expert at the time, worked on several options within my price ceiling, and found one that was almost half the price! Unbelievable - but you better believe it! Although I paid for preferred seating which was a bit extra, I didn't have to, but with a low price, I could easily afford to. My flight was from Fort Lauderdale to Pointe-Noire, Congo for the low price of $883.10. The insurance was only $79.00, but that was also optional. Total price with insurance and preferred seating was about: $1,050.00 total! Only two layovers of a few hours, but I prefer that in case the plane is late you don't have to rush. This is definitely a user-friendly service organization.
Eastanollee, GA
Reviewed May 21, 2019
I started off by clicking several different sites and Asap.com was the first to respond. Aleko wrote he was there to get me what I wanted, and indeed he did. I enjoyed being able to interact with an actual human being (as opposed to one who sounded like a robot). Aleko offered several different possibilities, quickly revising itinerary or stops when asked. He was knowledgeable about which airlines are best for Premium Economy. When a friend decided to join me, Aleko found her a ticket with the same itinerary - without hours, I might add - and offered a centrally-located hotel for 3 days at a good price. All the written interactions via computer were more detailed and clear than any I've ever seen. Good job! Highly recommended!
Reviewed May 18, 2019
Horrific. I booked a flight with them, I assure you this was not an easy or pleasant process; however, at the price they offered me, I was willing to deal with it. Later, I found out the airline rejected the price they sold the flight to me. Basically, ASAP tickets/International Travel Network sold me a ticket at one price and will not honor their offer. I am absolutely disgusted. Flights are now substantially higher. I am waiting to hear back from an agent. I am hoping they will fix the problem; however, I do not feel confident about this. I will keep you updated!

Thank you for bringing this to our attention. Your case has been forwarded to the supervisor for investigation. As soon as we get the details, you will be contacted with the solution.
Sincerely,ASAP Team
Reviewed May 16, 2019
I gave this ASAP a try because I read good reviews from other customers, I bought 3 tickets roundtrip to the Philippines. My agent named Dimitri was the one who helped me find a reasonable airfare, at first he was persistent, helpful, answering my calls and emails right away. But when I purchased our tickets, got ticketed electronically, and got his tips, I can no longer reach him over the phone and not answering my emails. I left a message on his email, I was requesting for a seat assignments for our upcoming travel, unfortunately never got a response from him, very unprofessional!!! I would never use this company or recommend this to my friends and family.

Thank you for bringing this to our attention. We are sorry to hear that you were not satisfied with the service. Your feedback has been forwarded to the supervisor of the agent for further investigation and action. Shortly you will be contacted for further assistance.
Thank you,ITN Team
Reviewed May 15, 2019
Have used ITN for tickets to Manila on 5 or 6 times. I have never found cheaper online and believe me I have looked. Always consistent and the agent always finds best travel time with shorter layovers. I have found the exact flights on other websites and it has never been cheaper. I will not use anyone else, and you shouldn't either!
Reviewed May 15, 2019
I was really in a pinch as my travel plans had fallen through at the last minute and I had to cancel an international flight and rebook quickly. ASAP had a great price, and even matched a competitors price. They were able to quickly get me through the entire process. The only weird part was the hassle of making a credit card payment. I had to verify my card on a three-way conference call and because I guessed wrong on what my balance was on my previous month's statement I had to wait several hours for a supervisor to approve my payment and issue my e-ticket. Still, overall I'm highly satisfied.