Bridgestone Tires Reviews

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About Bridgestone Tires

Bridgestone Tires makes a wide range of tires for vehicles. Its products include options for passenger cars, trucks and specialty vehicles, emphasizing performance and safety. Started in 1931 in Fukuoka, Japan, Bridgestone brings together advanced technology and materials to deal with diverse driving conditions.

Pros
  • Good traction in various conditions
  • Durable with long mileage
  • Quiet performance on the road
Cons
  • Premature wear reported by users
  • Poor customer service experiences

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Bridgestone Tires Reviews

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    Page 1 Reviews 0 - 10

    Reviewed May 5, 2026

    The Bridgestone tires came on the 2023 Honda Odyssey that I purchased new on May 5, 2023. The tires have developed cracking (dry rot) around the bead. They only have 29,000 miles but I will have to replace them. I gave 1 star because of the very poor quality of these tires. I’ll never buy a vehicle with or tires from Bridgestone again. I will go back to Michelin tires in which my last set gave me 70,000 miles with zero issues!

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    Reviewed April 25, 2026

    Have a brand new CR-V 18,000 miles, have Bridgestone Ecopia 422 xl tires on the car, was told I have 4/32 left on tires by dealership. (Premature wear.) This problem is confirmed all over internet. Impossible to get in touch with Bridgestone, AI Assistant no human contact. Bridgestone does not stand behind their products!!! I will never buy a car with Bridgestone/Firestone tires!!!!

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      Reviewed March 29, 2026

      Bought new car one year ago, car now has only 14000 miles on tires. I’ve done proper rotation and now dealership said tires need to be replaced. With only 14,000 miles is ridiculous. I would never buy Bridgestone tires!!!

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      Sales & Marketing

      Reviewed Feb. 6, 2026

      I purchased 4 new Bridgestone tires with a 70,000 miles warranty. I only got 31,000 on those in two years. Lexus contacted Bridgestone and they would only give a 15% discount on purchasing new tires. So no more Bridgestone for me. The Lexus dealer was willing to give me a 15% on better tires from Michelin. Do not buy Bridgestone!!

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      Reviewed Nov. 18, 2025

      Purchased brand new tires from Folsom Lake Honda and they lasted 11 months 30k miles and didn't honor their 60k mile warranty, I don't drive that much but when I do it's mostly short trips never long distance driving.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaffBilling

      Reviewed Nov. 1, 2025

      I purchased a new set of Bridgestone tires using a promotional Bridgestone CFNA credit card that promised $100 discount for using their card. When I presented the card to the shop attendant we found it was not a credit card at all but a piece of plastic with my name and new account number on it. We called customer service and, after some delays getting to a person, I was told they could not find my tire dealer in their list of affiliated dealers.

      By this time the shop attendant was tired of dealing my not credit card, I have people waiting behind me, and communicating with the Bridgestone representative on the phone was difficult over the ambient noise of an auto shop and a nice person whose primary language is not English. So I had to give up and use my real credit card to pay my bill. So I gave up my time and personal information applying for a credit care that turned out to be useless. I feel scammed. And, yes, the tire dealership is clearly and plainly listed as an affiliated dealership. One of 4 listed in that city.

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      Customer ServiceCoveragePriceRefunds & Payouts

      Reviewed Oct. 31, 2025

      If you make the mistake of buying tires from these people, like I did, the warranty they give you is complete garbage. When I bought the tires they said the warranty covers everything including a new tire for free if they can’t fix it. I just got done at the store on Champion Forest in Spring, TX, getting my tire replaced, and they charged me $210. When I told them about my warranty they literally said “we’re not in the business of giving away free tires." I told them about the warranty and showed them on their own computer where they had previously given me 2 different tires in the past two years and they still wouldn’t budge.

      So I called customer service and was told to call the warranty department. Once I called them some dingbat basically told me they don’t honor their own warranties and they could not refund me. Just brilliant. The ONLY reason I even went to them was because of the warranty. But lesson learned…back to Discount Tire for good. So long, **!

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      Customer ServicePunctuality & Speed

      Reviewed Oct. 22, 2025

      I purchased Bridgestone Tires in early August 2025, and, as part of the deal, was told I would receive a $100 rebate. I sent all of the required paperwork to Bridgestone the day after my purchase. It is now 21 October 2025 and the rebate never came. I have spent hours on the phone today, mostly on hold, in an attempt to get them to honor their request. I have actually reached a real person on a few occasions, who confirmed that the required paperwork was received and approved. Despite this, all of the calls have been an exercise in frustration. For example, on one occasion, I was told by the person that I spoke with that they need to put me on a brief hold (I was assured no more than 5 minutes) to finish work that needed to be done on their end. I was put on hold for more than half an hour before.

      At that point, another urgent matter came up (I do have other things to do), and I had to hang up. One another occasion, I was told that I needed to be transferred to another person, who told me that I needed to be transferred to a third person, but was then just recycled back to the general number for the rebate department, where I waited on hold for a total of an hour before again giving up. This is inexcusable. I will never again trust Bridgestone to honor any special offer that they make.

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      Punctuality & SpeedMaintenance

      Reviewed Aug. 27, 2025

      Literally have less than 8,000 miles on tires I bought less than 6 months ago. Specifically spent more on run flats as this was for my daughter’s car. As she was driving, a light came on stating the tire was low on pressure. She slowed down to 30 mph on the highway and then the tire blew up. We submitted a warranty and was told that this wasn’t a manufacturing defect. Apparently this is what run flats are supposed to do.

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      Customer ServiceStaff

      Reviewed Aug. 12, 2025

      Can I please give them a 0?….I bought a brand new CRV Honda from Lundgren, Massachusetts. Mind you I paid in full….went for an inspection and was told all tires are bad and my back windshield wiper. I went to two major tire shops and was told the same, they both suggested I call Bridgestone warranty to complain since I’m a little over 23,400 miles. I called last week and was told they are closed all week with no information? To me this didn’t make sense since I’m calling the warranty dept with a reference number AND they were supposed to call me, but here I am calling them on day two. I’ve been on hold for almost an hour each time, and this is no joke. Buyers beware. This is so unprofessional and unacceptable…

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      Bridgestone Tires Company Information

      Company Name:
      Bridgestone Tires
      Website:
      www.bridgestonetire.com