About Bridgestone Tires
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I have 4 Bridgestone tires on 2021 Lexus ES 350 (8500 miles)....Back right tire developed sidewall "bubble"...No evidence of negligence....Bridgestone says this is not covered....Obviously defective tire!....Will never buy Bridgestone tires and will dissuade others from ever buying Bridgestone tires....Very undependable product and company!!!
Purchased Bridgestone tires for my Volvo 11,000 miles ago. Air pressure meticulously maintained. Tires were rotated at 6,000 miles. Yesterday, front left tire blew out. Dealership said the back right tire has sidewall bulge or bubble. Had to replace tires. Super upset. Called Bridgestone and experienced horrible customer service. Worst brand of tire I have ever used. Shame on them for charging premium prices for poorly engineered and manufactured tires.
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Worst company to work with ever if you have a problem. I've been trying to get somebody from the head office to get back in touch with me since April and they never have so now I'm going all over the Internet to tell you as a woman alone in the garage do not go to this company. I think they're across the US. I was at the one on Carefree Highway in Phoenix. Mechanics there have no respect for their work or for the customers. And the guy in charge of the division is horrible and the head office never called me back. Luke ** You are a terrible human being treating a woman alone in the garage like that. I will never forget you and you will never forget me. Thank you very much.
I am reviewing the Bridgestone Dueler LTH 275/60 R20 115T SL BSW. We went to Disney World from East Texas and back pulling a 30 foot travel trailer. The tires did great. The truck handled great with these tires. The tires did very good on wet pavement. The tires had very good traction and so far the tread wear is great. They are very quiet because of the tread pattern. We hardly ever get snow here but I feel confident these tires would do well. I would buy these tires again.
We bought a set of Bridgestone tires a year ago, for our 2016 Ford Edge SEL. These tires have good traction on wet, and dry roads. Past Bridgestone tires have all lasted 60,000 - 70,000 miles. Never had any Bridgestone tire fail, or showed signs of misalignment. Would buy same brand again.
I purchased 4 brand new Bridgestone tires for my Nissan Murano and was told they would last for many years and if not I could take it back in for evaluation or fix. After driving just 3 weeks, I noticed 2 of the tires were low in air pressure... Come to find out, the side wall had small air leaks and the 2 tires had to be replaced. When I brought them in to be serviced, I was told there was no warranty that covered that and they believed Ii did the the damage to the tires and told me I would need to purchase 2 new tires.
Keep in mind, one tire was front right side, other was back left side... How is it even possible to damage tire walls when the tires had no scratches. I knew it was a bad idea to purchase from them and I will never buy from again or recommend to anyone. If you want good tires and no hassle go to Discount tires... I just purchased 4 new tires with warranty and guaranteed fixes and left my bridgestone tires at the tire shop I purchased them at.. What a waste of 900 dollars.
I bought a Nissan Armada in 2018 with brand new tires good looking tires. They were Bridgestone and like the vehicle nice vehicle the tires look really good but after 2 1/2 years started deteriorating. I rotated in time and at the end of 2 1/2 years I’ll call Bridgestone about it and simple they just told me that they didn’t warranty anything that a spot with a new car. They should be ashamed Selling this product to the American public. No wonder people Go and purchase tires from other countries. Hopefully they can read my complaint and do something about it. Appreciate it. One person from USA!
I bought four ECOPIA EP422 PLUS tires through Costco in April 2020. My vehicle is an European Market Import with the odometer and dashboard in metric system, registered in Canada. The proposed Warranty: 70k miles, equivalent to 120k kilometres. When the tires were installed, the odometer clocked 432,000 km. The tires were rotated more frequently at the suggestion of Meineke in Missoula after a thorough inspection. So I rotated the tires about every 2k miles or 3k kilometres, instead of the general suggestion of every 6k miles or 10k kilometres. The tires were wearing evenly without any further issues other than the thread clocking already 4/32nds in June 2021 with the odometer clocking 475,000 km, which is about 30k miles or 50k kilometres, literally less than half of the proposed warranty. Costco will not rotate the tires anymore if it reaches 2/32nds.
To add insult to injury, one of the tires blew flat in Nevada on a paved road but the air temperature was around 106 F which means the pavement was very hot. Above 120 F, we believe it blew by going slow over one of those horrible cattle guards that have sometimes sharp edges. I didn't drive the tire flat that long and it had been already damaged on the walls. The warranty is void in said case, but the tire personnel at Costco told me that Bridgestone makes tires with soft walls, in contrast with their competitors who will make the walls much harder to avoid said damage. Tires wear faster by driving at higher speeds, albeit I rarely exceeded my own cruising speed of 55 MPH or 90 km/h. With all the science data exposed above and being myself a scientist, my conclusion is that I have been scammed and I should try to recover some of the costs in court, and I am never purchasing Bridgestone tires again.
I purchased my car NEW December 2018 from Browns Toyota. I have the Bridgestone Turanza tires, it's a GREAT tire! I have read the reviews and I disagree that the Bridgestone tires are junk. I wonder if the consumers were following the preventive maintenance, you MUST rotate and balance your tires at 5,000 to obtain maximum wear & tear. I read some reviews that stated rubber falling out, were these used cars? If so, you do not know what former owners have or not have done as far as maintaining the vehicle, sounds like dry rotted tires to me!
I had such a great experience with my tires that original came with my Toyota, they were the Turanza EL440 and I got maximum wear & tear out of my tires. Due to me having a long work commute daily, it's time for me to purchase NEW tires 60, 000+ miles. I went to Firestone to purchase the Bridgestone Turanza Quiet Track that will give me 80, 000 miles with following the proper maintenance recommendations. You find that most people do not rotate & balance their tires as recommended and that it was causes many issues with tires.
I purchased a set of sr22 tires for my motorcycle and got the rebate. During the pandemic I lost the card. When I found it it had expired. I called the rebate center. First rep, "No problem. I'll put you on with that department. They can issue a new one." Second rep, "No we will not. It's expired. You lost your money." So I emailed Bridgestone and asked, "Are you just keeping my money?" "No we will take care of it." Great! Then starts the circle of emails "Where did you buy them? When? Etc." I emailed the invoice to them and waited. "Oh you bought at Bike Bandit. They're a third party. Did you ask them?" I said, "No the rebate was Bridgestone."
Then an email comes back. "You should call the rebate center." I said, "I did and told you this in the beginning." Then another email. "You should call bike bandit or the rebate center." Again I did and you said you would take care of it. Now all you're doing is running me in circles. I guess you're not going to help. No response after that. Horrible customer service wasted my time for nothing. How many people do they get to take money from every year. And where else would you buy your motorcycle tires from except a third party.
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- Bridgestone Tires
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