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I leased a Nissan Leaf that comes with these tires. The tires are completely bald just after driving for 20K miles. The roads in my area are excellent. I can't believe a popular brand like Bridgestone makes such a poor quality tires. Now I know which tire brand to avoid in my next purchase.
I purchased a brand new Dodge Durango in May 2017. It had 50 miles on it and that's because they drove it to my house from the dealership. The truck came with Bridgestone tires. About 2 weeks ago I took the truck to my local Firestone for a oil change and was told I need new tires and soon. I was shocked since I have only had the truck a short time. I called Bridgestone and the warranty rep informed me the tires were made specifically for my truck to save gas. Not so much for treading and that is why they have no warranty. I was shocked because I only have about 24k miles on my truck. He then said that he wanted me to have a positive experience with the company and that if I take my truck back to Firestone, have them measure the tread Bridgestone would offer me at least a discount or just take care of all 4 new tires for my truck. So I did what he asked.
The Firestone employee called Bridgestone while I stood right next to him. They spoke and the the employee said to me (while Bridgestone was still on the phone) Bridgestone could only replace 2 tires because they were 4's and the other 2 tires were 5's. He said I could get 2 now and the other 2 later or wait to get them all done at the same time. I then asked if they take care of two now will Bridgestone still take care of the other 2 later. The employee asked Bridgestone and then told me, "Yes. Either way Bridgestone will take care of replacing all your tires." I asked do I need it in writing? I was told no because it's all on the reference#.
After the Firestone employee hung up with Bridgestone I asked his professional opinion about if I should wait or get two now. He said it's better to wait but either way Bridgestone said they would take care of everything so it's up to me. I decided to wait. I was so happy with the customer service from Bridgestone I raved to my friends how customer service really was great and that I would always be a customer. Then I called Bridgestone back the next week to make sure everything was noted properly on the reference number because I was going to go have my tires rechecked. Having not so great tires worries me. I have 2 small kids. Well to my shock all the information had change. I learned that I would have to pay for labor. In was shocked since that was never disclosed to me before. Then I was told Bridgestone would only prorate my tires! That is totally different than what I had been told the week before.
I have tried talking with the warranty department with no resolve. It's kinda like oh well! I was told the calls would be reviewed but no one has called me back and it's been 48 hours. I'm so devastated that I am being treated this way. I trusted Bridgestone/Firestone and it was all in vain. The company is now lying about facts and offering a discount that is in no way close to what I was offered at 1st! I asked to get the original offer in writing and was told no need! Never trust this company or their word!
2018 EQUINOX, purchased 06/2017. After 30,000 miles of mostly easy highway travel. The manufacture tires were down to the wear bars. These tires are rated as 70,000 mile tires. The dealership cost to us at this point was 479.00 dollars. When contacting several companies (Bridgestone, Discount Tire, dealerships). We were told basically tough luck. Our cost for OEM replacement was 80% of total tire cost. So now we have paid $479 for same tires to wear at same rate. Which will need to be replaced again in 30,000 miles. Anyone interested in class action? Please reply.
Warning: To all those who have special ordered or purchased their Jeep with the "Sport Package 24C" option on the 2016, 2017 & 2018 JK Wranglers. We special ordered the 2017 Jeep wrangler unlimited April which came with stylized 16 wheels and these tires. I've always complain about this tires since day one. They are very bouncy and hard to maintain the correct PSI. After about 15K miles the tires sidewalls started flexing really bad (side to side). One morning watched the wife drive off to work and noticed when she hit a dip/bump in the road. The rear tires moved from side to side very pronounced, so much so I was in fear that the tires would blow out or pop off the rims.
I've since contacted Bridgestone and informed them of these issues. In return, Bridgestone spokesperson tells me that our tires are still warranted. They would need to inspect these tires at a local retailer and could end up having them replaced by Bridgestone. I could care less about these tires & don't want this current set replaced with another set of Bridgestone Dueler tires. Because of this we're going to be mounting a new set of tires on our Reproduction Hardrock wheels very soon (like within the next few weeks). I've since contacted Bridgestone about via Twitter and other formats, but they aren't willing to offer support claiming I need to have these tires inspected. I told them that I need to know what Bridgestone is willing to do or offer IF these tires are found in error.
Again Bridgestone spokesperson doesn't answer. We've drive on these tires for almost 2 years and they continue to get worse. Bouncy, over flexing sidewalls and hard to maintain a constant PSI. If you've ordered or purchased these tires for your Jeep, Be prepared to experience the same issues we have had over these last 2 years. Side to side movement, hard to maintain the correct psi, bounciness and all over the road. Best replace these tires with something else and as soon as possible.
I purchased a new Honda CRV 2017 in October 2018. Always got tires rotated and inspected. Just last week one of my tires shredded apart and looks to be dry rotted. Had vehicle towed to dealer and they could not tell me cause of tire problem. Although one serviceman at dealer stated tire looked dry rotted. Another tire specialist stated same thing and that the tire was a bad tire. Going to Bridgestone to see what the have to say. I had to purchase a new tire from dealer.
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I purchased a new Lexus RX 450h in August 2016. It came equipped with Bridgestone Ecopia tires that are wear-rated for 65,000 miles. Although these tires have been meticulously maintained, they are quickly approaching replacement status at only 12,000 miles. They clearly will require replacement in 3,000 miles or less, and will definitely NOT be replaced with another set of Bridgestones!
We purchased our 2017 CRV less than two years ago. In that amount of time we put just over 30k on it. Average driving. But the car has failed its very first inspection because the Bridgestone times were near bald. Bridgestone claims "Tires used in commercial service and original equipment tires on new vehicles have no mileage warranty." Are you kidding me? We're so annoyed and Honda can't do anything for us even though the bumper to bumper warranty is still in effect.
New 2017 Toyota Camry came with Bridgestone Turanza tires. All 4 tires are worn out at just 26K miles. Called Bridgestone and was told that OEMs don't have any mileage warranty. Wonder why? Poor choice by Toyota to put these tires on a new car.
I purchased 4 new Bridgestone Potenza tires for my Mercedes Benz sl550. The car sits 5 days a week. Called Bridgestone and told them when I first start driving the car vibrates. After 10-12 miles it is normal. The tires have flat spots. They told me to move the car every day or lift it off of the floor. Are they crazy. I never had a problem with other tire companies. I have owned Mercedes Benz cars for 30 years and purchased a lot of tires. I guess the $1000 i that I paid is down the drain. Beware of this company.
I have owned many new cars since I started driving. I have put new tires on all of them. My latest car is a brand new Honda CRV. I have only driven 30,000 miles. I have had them rotated and balanced and guess what? I already need new tires. The back tires have absolutely no tread. Steer clear!
Bought a new Subaru Outback in 2016 which came with the Dueler tires as stock. 32,556 miles and several rotations later, I need to replace all four. I live in NW Iowa, so snowy, icy roads are the rule in the winter and great road conditions in the summer. The low tire pressure warning kept coming up every few days around 31,000 miles so I checked out the tires and concluded all needed to be replaced, which was confirmed by my regular repair shop. I wasn't expecting that since I've never gotten such bad use out of tires in my 27 years of owning a car. I'll never buy these junk tires again and if I purchase another Outback with them on it, they'll be changed out asap. Cannot recommend in good faith.
I purchased a 2015 Chevrolet Silverado that had Bridgestone Dueler tires 255/70/17. The dealership rotated the tires every time they were suppose to be rotated and did alignment checks and its air pressure monitoring system makes sure proper amount of air is in every tire. This truck was treated very gentle. Did not haul or tow anything. These tires were in need of replacing with only 27000 miles on them. The wear bars are even with the tread and failed the penny test. These tires are junk and after only 27000 miles had to be replaced!!!
I had to spend money that I saved up for Christmas to buy my family gifts instead I had to buy new tires and Bridgestone reply was that the original equipment tires have no mileage warranty and they will do nothing!!! They are saying that as long as the tires make it to the dealership they do not care how many miles the tires are good for. The email said, "We are sorry and apologize for any inconvenience this may have caused you." Apologizing for tires they knew were junk.
Turanza EL440 BW 2235/40R19 92V - I have a 2018 Toyota Camry with 29,983 miles on it. The tread depth is already 2/32" on all 4 tires. These tires are way too expensive to wear out this quickly. Additionally, most tire stores do not have them in stock, so customers have to order the tires. Toyota did a great job redesigning the body style of the Camry for 2018, but this was a very poor tire choice. I plan to purchase Goodyear tires. Bridgestone should offer some compensation to customers who experience premature tire wear.
Tire Blowout at 17k miles - I own a 2016 Lexus GX 460 that came with Bridgestone Dueler tires. While driving to work, my front passenger blew the side wall. It was like someone sliced it with a knife all the way around. We normally don't drive this 2 and half year old car but I decided to take it to work that day. The Dealer told me that the tire has no warranty and it will cost $400 to replace it. My other trucks run on Michelin tires and never had a problem. I am contacting Bridgestone to see what they can do. Will update.
Bought a new Toyota Camry with Bridgestone tires. Have 29000 miles and one of the tires blew out leaving only the sidewalls on the rim. Went to Toyota dealership and was told that the tires have no warranty on them unless we pay for the dealer’s warranty, What a rip off. Never buy a car with Bridgestone tires again.
Excellent performance on and off the road. Smooth riding and quick stopping features. Durable and tough in wet conditions. The pricing of the tires are expensive but, it is worth it.
The tries came on my 2015 Toyota Highlander and I have had problem with them holding air. The ride and handling is only ok. But I can't wait to get rid of them and get some better tires.
We have had no problems with the Bridgestone tires we purchased from Costco. The price seemed to be reasonable for our Honda Odyssey 2003. We purchased these tires in November of 2017.
Bridgestone Turanza on a Lexus ES 350. Noisy/worn out at 22000. ** factory tires... shame on Lexus. I've had much better tires from Tire Kingdom bargain bin.
These tires wore completely out at 32,000 miles. They had warranty of 55,000 and the dealer would not do anything for the low mileage I got. I rotated every 5K.
I got a puncture in one tire. I was told because it is a run flat tire it could not be repaired, so 2 tires and $800 later I got my car back. This is the only company that even makes that tire.
I have had these tires on my car since at least 2013. I get good wear out of them, and bought them at Discount Tire, so they take good care of me.
I purchased TATA Tiago last year 2017 and after 24000 KM back tire got blast from sidewall. I lodged a complain to check my tire and Bridgestone engineer visited and saying "It's due to your fault tire got blast," I want to know what I did so tire got blast? I can see this is tire weakness issue hence tire blast from sidewall but Bridgestone engineer not accepting things and they are saying purchaser new tire, if Bridgestone tire will run only 24000KM then what is us, why they are playing with people life.
Purchased brand new Honda Accord Sport that came with Bridgestone tires on. The tires start couping really bad after 10000. Call Bridgestone. They blame Honda’s shocks, Called Honda. They blame the tires. Bridgestone acknowledge that they have problems with this tires on this model and offered 15% off to put on the same tires. Why would I use the same tires if they’re known to go bad? I have 20000 miles and I have to get new tires on my own expense.
Replaced 3 run flat tires after the sidewall blew out. Yes I hit a moderate pothole. Have hit potholes as aggressive as this with Pirelli Tires and no blowouts. This is two separate times. Once back right tire blew. Second time both front and back blew, car had to be towed both times. Run flats don’t work.
I bought 4 new tires from Discount Tire in Asheville NC - April 2016. Now, 12.1.17, the tires I purchased are just about worn down to the tread lines. ONLY 8,000 miles on them. My mechanic said that my Mercedes had no issue with alignment, so they were pretty much just junk tires. I called Bridgestone, they told me to go to another tire dealer (not Discount Tire where I bought them) and have them inspected. Overall - a waste of time and money ($400+). I will be sticking with Michelins from now on. They may cost a bit more upfront, but what value is it when "cheaper" tires only last 1/4 as long?
On 11/10/16, I purchased 4 new Champion Fuel Fighter tires ($421.88) from Firestone store # 18813 in Athens, Oh. In September/October of 2017, I noticed that my 2014 Subaru Impreza was vibrating so bad at 60/70mph that it was nearly immobile. I contacted the dealership from where I had purchased the car, Hatfield Subaru, and made an appointment for 10/30/17.
The dealerships' service team informed me that I was nearly due for new tires and that 2 of the rims were bent. Since the purchase of the tires, my car had only been serviced at the Firestone store in Athens, Ohio. At the time of the tire purchase, I also purchased the tire alignment package ($179.99). Since purchasing the tires, at each service visit to Firestone (3/13/17 and 7/24/17) I requested an oil change, tire rotation and alignment. There should be no reason that my tires are needing replaced if the service technicians were correctly rotating and aligning the tires.
When I called Greg, the manager, to inform him of my plight, he argued that "his store sees 40 cars a day and that they know what they are doing?" Also, I've been in zero accidents and or ran over any curbs etc for the rims to be bent. Lastly, the service technician stripped the wheel stud when replacing the tires (case and point that they don't know what they are doing) and I had to return to the store on 12/14/17 and wait another 90min for them to fix that!
I contacted the Bridgestone claims department on 10/31/17 and my claim was assigned to Camille **. After providing the invoices and estimates for the repairs totaling $656.15, Camille offered to pay half ($328) indicating that was all the upper management would approve. Well, I paid for tires that, with proper maintenance, should last 70,000 miles. These tires, because they were not properly maintained due to the negligence of the service techs at Firestone in Athens, lasted approximately 25,000.
I have to let everyone know that Bridgestone tire aren't the best tires for motorcycle. I put on two set of 210/40 R18 M/C 73 H -G852 on My Raider Yamaha 2008 and I can't even get 5000 Mile on them. Is there a car tire or how can tell me the best tire to us... I can use. I will not put A Bridgestone back on my motorcycle.
I bought a used vehicle 2 years ago with brand new tires on them. (Vehicle was less than 3 years old). I have put less than 20K miles and ride is horrible. All 4 tires are cracking from the outer side. I have done full investigation on my vehicle and nothing seems to be wrong which can cause the issue. When I turn the vehicle above 10mph, the vehicle slides like, I am driving on ice. Horrible tires.
Bought a 17 Toyota Camry and the Bridgestone Turanza came standard. I've put approximately 10,000 miles on the vehicle. The performance of the tires are at best a 2. Basically you slip before you grip. These are the worst performing tires I've ever driven on. I've had multiple vehicles so I've had experience with different brands, types, etc. I would expect Bridgestone of one of top Competitive tire companies out there to be half way decent. I was wrong! Don't let it be you! Be aware of the slip before you grip tires! It's dangerous, disappointing, and disturbing knowing they have these tires on 2017 vehicles standard! Take them off the market before it take lives.
Bridgestone Tires Company Information
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- Bridgestone Tires