Consumer Reviews and Complaints
I bought a used vehicle 2 years ago with brand new tires on them. (Vehicle was less than 3 years old). I have put less than 20K miles and ride is horrible. All 4 tires are cracking from the outer side. I have done full investigation on my vehicle and nothing seems to be wrong which can cause the issue. When I turn the vehicle above 10mph, the vehicle slides like, I am driving on ice. Horrible tires.
Bought a 17 Toyota Camry and the Bridgestone Turanza came standard. I've put approximately 10,000 miles on the vehicle. The performance of the tires are at best a 2. Basically you slip before you grip. These are the worst performing tires I've ever driven on. I've had multiple vehicles so I've had experience with different brands, types, etc. I would expect Bridgestone of one of top Competitive tire companies out there to be half way decent. I was wrong! Don't let it be you! Be aware of the slip before you grip tires! It's dangerous, disappointing, and disturbing knowing they have these tires on 2017 vehicles standard! Take them off the market before it take lives.
I purchased a 2015 Toyota Camry XSE new in September of 2015. The car came equipped with Bridgestone Turanza EL 400 02 tires. Until my 5k mile service I was not displeased with the tires, they were what I would expect from an OEM tire, decent in every aspect but exceptional at nothing. After 5k miles the problems started. I began to experience vibrations and road noise which became so severe that I thought I may have a mechanical problem. When I removed the tires in order to diagnose the problem, the saw tooth pattern of cupping and uneven wear were obvious. At my next scheduled maintenance the dealership ruled out misalignment and ensured me that the tires had been rotated properly at the time of each service. Since car manufacturers conveniently do not warranty OEM tires, I called the Bridgestone Customer Service/Warranty department in accordance with the pamphlet I received when I purchased the vehicle.
They assured me that improper wear was never covered under warranty and that I must have a mechanical problem because no tire defect could cause improper wear. So if you want an average tire that lasts for around 5k miles then this is the tire for you! If it is Bridgestone or nothing, I will have nothing. After my experience with this tire and their condescending customer service, I wouldn’t even hit a Bridgestone golf ball, so purchase at your own peril. If you are purchasing a new vehicle with Bridgestone tires on it, negotiate to have the tires of your choice put on the vehicle, if the dealership refuses, then drive the car to the nearest tire shop and have them replaced. I’m sure you could sell someone with 5k on their car your OEM tires…
I purchased the Bridgestone EP422 tires for my Toyota Prius in March of 2015. I purchased these Bridgestones over the compatible Michelin's for two reasons. First, the Bridgestone was supposed to get better gas mileage. Second, Bridgestone had a slightly better warranty @ 65,000 miles. I've now had the tires a little over two years and the gas mileage has been worse than my previous Michelin's. More over, my Bridgestones are worn with only 40,000 miles on them. I am extremely disappointed with these Bridgestone tires. I will go back to Michelin's and never buy Bridgestone again.
The Bridgestone tires for BMW650i is sorry tires, the rear tires wear inside. The rest of the tire has little wear at all, this is my second set. I bought the BMW in 2011, I had the all wheels balance speed balance at BMW. The specs are good on the car. I will talk with BMW to see what other brand of tires my car can wear. Got to get out of these Bridgestone run flat.
How do I know I can trust these reviews about Bridgestone Tires?
- 882,235 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I bought a set of brand new run flat Bridgestone Tires less than one year ago and I have to buy new ones already. Never will I buy this brand again and I'll tell my family and friends not to either. After spending hundreds of pounds of these, I'm appalled they have lasted less than 14,000 miles.
Annie purchased a new 2015 Honda Accord Sport and always maintained service at a Honda dealerships between Macon GA, Warner Robins GA, and Brunswick GA. During these services they (Honda) alleged that the tires were checked and rotated. Annie started hearing a roaring noise so she took the Honda into Hughes Honda in Warner Robins. They (Honda Service) stated that there was cut or tear on the side of the Bridgestone Tires. They couldn't repair the tire because of the leak or tear was on the side on the tire called a cupping. The mileage is 18,000 miles. Honda refused to fix, replace or make an adjustment of the cost of the tires towards the purchase of a new tire. They also stated that Annie had two additional tires that were also cupping and causing the roaring noise problems.
Hughes Honda refused to provide any information or assistance with the defective tires and Honda requested ANNIE to purchase new Bridgestone tires for $194.25 each plus the additional fees. Annie has several family and friends that drives new Honda cars. It appears that Bridgestone is making dangerous defective tires and Honda continues to purchase Bridgestone tires for all of their Honda Vehicles. This very dangerous and a RECALL should be issued for all of the Bridgestone tires. Please call your congressman or congresswoman. Call your State Representatives to voice Your concerns about this dangerous product. All law enforcement agencies need to be made aware of these defective tires because of accidents cause by defective tires.
I bought Tata Zest 1 yr back, in which Bridgestone (B250) was the tyre oem. Within 3months tyre got punctured in 3 places that to the areas which are not contact with the ground (sides). I spent 400 there and after 3 days again same thing happened. After checking there was 6 punches were found, there I spent 700 rupees. Again after 1m, tyre got deflated checked and found that there was punctures and I spent 500 this time this is going on still. One of the worst tyres (tubeless) I ever come across. Please don't go for Bridgestone tyres at any cost. Contact me.
I bought new Bridgestone tire from 'Excellent Tires' Ramphal chowk, Dwarka about a year back. On April 4, 2017 the tire busted on a very busy road with fast moving vehicles. With a loud sound, the car got to stand still and I just escaped a fatal accident. I went to the shop in Dwarka from where I had bought the tire, and the shopkeeper did not pay any attention to my words and denied for replacement. I am trying daily to call Bridgestone but the call is getting nowhere. Non-customer friendly service and totally non-existent mechanism of customer redressal.
This is an expensive Bridgestone Run Flat Tire that was about a year old with little miles. Had to send in the tire to Bridgestone, but they refused to credit me or replace the tire. Had to purchased two new tires and you can believe they were not Bridgestone Tires. As you can see, this tire just fell apart for no reason. I hope this post will help those who are looking to purchase new run flat tires.
I purchased a 2015 Honda Sport new from a Honda Dealership and I have replaced the tires three times. There are no problems with the alignment of suspension but tires only last 15,000 miles. Honda has placed all new tires on the car and done the alignment/suspension checks. Tires are rotated every 3000 miles and according to Honda, the car has never been out of alignment/no suspension problems. Just horrible situation as I now own a vehicle that literally "cups" the tires almost immediately with such loud road noise. It is depressing to drive the car and new tires last only a few months. Dealership is telling me nothing they can do about it until Honda places a recall on this model.
Honda puts cheap Bridgestone tires. I purchased a 2014 accord sport rotated tires did all scheduled/main. I have 33k and the tires are cupping. The noise started around 12k. I will not buy another honda with these tires. It's like driving a monster truck the sound. Worst tires. Do not buy.
The Bridgestone tires were included with a new vehicle purchase. On my SUV, they seem to have substantial road noise. I have had two instances whereby I picked up a nail causing two tires to lose air requiring a patch/plug.
My truck came with Bridgestone tires on it, I got 55,000 out of them. Best I ever got out of a set of Michelin tires was 40,000 miles. I have never gotten in a jam that I haven't been able to get out of. They look good and ride extremely well. Plus they help me get 22.5 miles per gallon on the road which is not too bad for a 6,000 pounds pick up going 75 miles per hour. Would I recommend Bridgestone tires for pickup trucks, You bet I would. They have served me very well in the 8 years I have had my truck.
The Bridgestones I have now are great. I had another set of Bridgestones bought at Firestone with a warranty and they were good until I picked up a nail. Firestone said that Bridgestone tire wasn't made anymore and substituted their Firestone version which was a nightmare for me and the next Brigdestone replacement was a Firestone replacement another nightmare. I do not do business with Firestone anymore.
I've got run flat Bridgestone Dueler 400 tires on my Toyota Rav4 and the original set lasted for 55,000 miles with just one flat and 4 years of service. The singular downside is that they tend to be a bit noisy and don't provide a perfectly smooth ride.
My tires not only give me a great ride but they are durable, which is why I purchased them. I get 70k miles from these without a problem. I've had different tires in the past but nothing like Bridgestone duravis 700 265/70/17.
We are using the winter tires, Blizzak. They are approx 20,000 miles in mileage and are very good. My wife has to drive in snowy conditions and they have better traction than any I have found. I was born in Alaska and now live in Colorado, and we are more confident while driving with these tires. We have heavy snows as well as warm wet snows that ice up the highways. They work well on both. We test our tires three ways, on a snowy day we stop on hill greater than 12% grade and restart climbing the hill, 2nd we try stopping on icy roads and thirdly starting out at slick intersections. They aren't as good as studded tires but are the next best and most States don't allow studded tires anymore.
I live in Colorado. All Terrain tires work great in snow and every other condition. I have the Dueler a/t and I would not get any other tire. I tried "LE2" tires. They are not made for Colorado conditions. They are strictly a rainy day tire, not good in a light snow. It does not fit the bill.
Researched several tires and reviews. Bridgestone tires are good overall seasonal tire, has an aggressive tread, smooth, provides good, quiet traction and control in all weather and road conditions. The vehicle is a 4 X 4 light truck so off road traction was also important. When I looked at the tread and quiet ride rating, it was time to upgrade to Bridgestone. I also had a set of Bridgestone tires on a previous vehicle that performed very well.
Known brand with excellent motor sport history. Had the tires for 45000km. They’re 18 inch diameter, 245mm wide, round, black, rubber, silicon construction, tyre shaped tyres, with tyre like attributes. Usually wrapped around my alloy wheels, and filled with fresh purified air. Great levels of grip on dry and wet. Quiet and look good. Bridgestone Sporty Style written on the sidewalls.
The vehicle came equipped with Bridgestone tires. These are oversize tires. Front tires narrower than the rear tires. It hugs the road well at high speed around sharp curves.
Tires have tread pattern and quality of materials make them a good fit for my use of the vehicle. For the 15k mileage I’ve had the tires, there's very little wear on them. I have used Firestone tires for years and they provide me with great mileage.
Great reviews & great price. This is the best tire for the buck. They are long-wearing, and provide excellent traction in all kinds of weather, including in snow and rain, with no hydroplaning in rain also. These tires also come with the best manufacturer's warranty I've ever seen.
This set of tires I have right now, I'm not really happy with. They have worn out unevenly and I've had one blow out on the side, not where the tread is. Because of that the front end drifts to the right at 50 mph. The tires should have been on a recall list. They are dangerous because they wear out on the side causing blowouts. It usually happens at high speed.
I've never used winter tires before. The winters in Utah aren't that bad so I've always used good all season tires such as Continental Extreme DWS and Michelin Premier. However, I decided to drive for Uber and Lyft this winter to earn some extra Christmas money and often found myself driving passengers up to Park City. Park City is about 3000 miles higher in elevation than the Salt Lake valley and as such, as much colder temperatures as well as a lot more snow.
With using new, high tier all season tires, I still found myself sliding and losing traction quite a bit, which is somewhat expected with a all season tire. However, I opted to install some Blizzaks on my car (front wheel drive, Acura TL) and the difference was absolutely amazing. I don't know how they do it. I'm not driving on the road. It's either packed snow on the road, so matted down that it essentially looks like a "white" road, or a combination of "wet" ice that has been melted with salt or brine but re-froze due to extra low temperatures. I'm able to go up steep inclines with roads coated in ice, can corner as if the road was dry, and much to my dismay, I'm not able to "drift" into a turn by pulling the e-brake because the back tires bite the snow and ice so hard that I literally cannot break the rear end of the car free. :)
Over the snowy weekend, the majority of rideshare drivers were off the roads due to nasty winter road conditions but I trucked through it like it was dry ground. I'm definitely converted to these tires and will certainly use them for winter from now on. The downside to these tires is they have an average life of 12,000 - 15,000 miles due to the silica and soft rubber compound. As such, it's wise to only put them on once the bad snow starts, and take them off as soon as the average temperature maintains about 50 degrees. In Utah that's about mid-November to March. Also, they're quite expensive. I paid $114 per tire for size 17".
Had these winter tires on for 2 winters so maybe 14-15000 miles. Put them on again this season and the car was all over the place. Spun out today. Rainy day but the Blizzaks should have been able to handle that. Hit retaining wall. Not hurt but quite shaken. Tire pressure was to specs... The wet road just made the tail wag like a happy puppy, not safe for driving. I feel I'm a good driver but these tires are dangerous!
Picked up the new Audi Q5 on Saturday evening with OEM Bridgestone tires. Had a rear tire blowout on Friday - 7 days after buying the car. Traveling on the expressway at highway speed and the rear tire exploded. Only the sidewall bead remained on the rim. The rubber dented the lower rear quarter panel. This is my second bad experience with Bridgestone. First was with my Lexus RX450H - the OEM Bridgestones only lasted 15,000miles. I have since had 2 sets of Michelins and each set lasted over 50K.
These are my OEM tires on my 2015 Toyota Camry Hybrid with 13,000 miles. The tires are the OEM Bridgestone Turanza EL400-02 tires. I have discussed the problem with Le Mieux & Son Toyota in Green Bay, WI. The owner is Tom Le Mieux and is the person I talked with among his service manager and Tom ** the salesman. The wear on the tires is actually even across the tires at 7/32-8/32 on all tires. You will notice that the center tread pattern is almost gone each tire and extending into the next tread pattern on each side of the middle tread. There has been NO over inflation of the tires and the tires have been rotated three times now according to the service manager and my maintenance book.
Per Tom Le Mieux and his staff there is nothing that they will do to rectify the problem of the odd center tread pattern wear. Toyota puts this junk on their vehicles and one should only expect to get 20,000 miles from them. Losing the tread pattern is a SAFETY ISSUE and the tires should be replaced. Anyone ever heard of hydroplaning? I bought a 2007 Camry with the same tires on it and basically had a similar wear issue problem in 2008. At that time Bridgestone was also having problems with these Turanza tires and Toyota replaced my tires. Not this time they say. I say Toyota should stop putting these inferior tires on their new cars. I will pay the extra $200.00 on the total purchase of the car.
Bought a used Taurus with nearly new Bridgestone P205/65R15 tires last year. Noticed a little road noise when test driving the car and figured it had a rear wheel bearing starting to fail but since I am a mechanic it didn't worry me. Soon discovered that the noise was rear tires when I rotated them to the front, but without purchase documents warranty was not an option. Now, 12,000 miles later the tires are wearing weird and belts are separating on two of the 4 tires. Way to go Firestone/Bridgestone! Hope you guys are making lots of $$$ off of your sorry ass tires cause none of the cars in our 6 car family will ever be buying your products for as long as I am alive.
Bridgestone Tires Company Profile
- Company Name:
- Bridgestone Tires