Bridgestone Tires

Bridgestone Tires Reviews

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Bridgestone Tires Reviews

ConsumerAffairs has collected 190 reviews and 323 ratings.

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Page 1 Reviews 0 - 10

Reviewed Aug. 1, 2023

I bought 4 brand new Bridgestone pairs almost 800 for 4. I heard back road noise after they put them on so a year and a half they decide I have a flat spot (broken belts) on one tire. The place I bought them said they can’t replace it because it no longer sold so they did not let me use the warranty. Wanted me to pay for a up model of 1 tire so I would have different tires. I bought all 4 to match so I had to go elsewhere and buy 4 new tires. I’m really dissatisfied with Bridgestone. I will never buy them again.

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Customer Service

Reviewed June 21, 2023

I have Turanza EL440 tires with 16000 miles on them. The Lexus dealer of south hills said they need replaced that they have irregular wear???? What is irregular wear???? Bridgestone won't honor irregular wear???? ARE YOU KIDDING ME. How do you have irregular wear on all 4 Tires with a 50000 mile warranty. Don't buy Bridgestone tires. No one will help you if you have issues, the warranty man at bridgestone hung up on me. How pathetic! Bridgestone: Serving Society with Superior Quality (what a joke). It should say with inferior rubber. And why is Lexus dealing with Bridgestone????

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    Reviewed March 23, 2023

    Bought tires about 2 years ago and put 10,000 on them. I had a sidewall blow out doing 10mph. The wear on them is horrible 50% or more of tread in gone. Had to replace them with only 12,000 on them. Tire store would not honor warranty.

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    Reviewed Feb. 27, 2023

    I purchased 4 brand new Bridgestone Alenza AS Ultra 295/40R21 111W M+S tires in the Spring of 2022. Anytime there is a slight change in weather the tire pressure falls drastically and I’m constantly having to fill them with air (sometimes >15 psi) which is a major inconvenience and I’ve never had this much of issue with other brands. I chose the Bridgestone brand due to a rebate they had on the purchase of 4 new tires. It took over 12 weeks to receive my rebate and then when I received the card in the mail it had an expiration date which didn’t allow me a chance to use it. I called the 1-800-926-3716 customer support line and spoke to a lady that said since my rebate card had expired she couldn’t help me. Hopefully others have a better experience, however my family won’t be purchasing any more Bridgestone tires in the future.

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    Reviewed Jan. 6, 2023

    I have 4 Bridgestone tires on 2021 Lexus ES 350 (8500 miles)....Back right tire developed sidewall "bubble"...No evidence of negligence....Bridgestone says this is not covered....Obviously defective tire!....Will never buy Bridgestone tires and will dissuade others from ever buying Bridgestone tires....Very undependable product and company!!!

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    Reviewed Nov. 11, 2022

    Purchased Bridgestone tires for my Volvo 11,000 miles ago. Air pressure meticulously maintained. Tires were rotated at 6,000 miles. Yesterday, front left tire blew out. Dealership said the back right tire has sidewall bulge or bubble. Had to replace tires. Super upset. Called Bridgestone and experienced horrible customer service. Worst brand of tire I have ever used. Shame on them for charging premium prices for poorly engineered and manufactured tires.

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    Reviewed Oct. 26, 2022

    Worst company to work with ever if you have a problem. I've been trying to get somebody from the head office to get back in touch with me since April and they never have so now I'm going all over the Internet to tell you as a woman alone in the garage do not go to this company. I think they're across the US. I was at the one on Carefree Highway in Phoenix. Mechanics there have no respect for their work or for the customers. And the guy in charge of the division is horrible and the head office never called me back. Luke ** You are a terrible human being treating a woman alone in the garage like that. I will never forget you and you will never forget me. Thank you very much.

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    Customer Service

    Reviewed Nov. 20, 2021

    I am reviewing the Bridgestone Dueler LTH 275/60 R20 115T SL BSW. We went to Disney World from East Texas and back pulling a 30 foot travel trailer. The tires did great. The truck handled great with these tires. The tires did very good on wet pavement. The tires had very good traction and so far the tread wear is great. They are very quiet because of the tread pattern. We hardly ever get snow here but I feel confident these tires would do well. I would buy these tires again.

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    Customer Service

    Reviewed Nov. 5, 2021

    We bought a set of Bridgestone tires a year ago, for our 2016 Ford Edge SEL. These tires have good traction on wet, and dry roads. Past Bridgestone tires have all lasted 60,000 - 70,000 miles. Never had any Bridgestone tire fail, or showed signs of misalignment. Would buy same brand again.

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    Coverage

    Reviewed Oct. 22, 2021

    I purchased 4 brand new Bridgestone tires for my Nissan Murano and was told they would last for many years and if not I could take it back in for evaluation or fix. After driving just 3 weeks, I noticed 2 of the tires were low in air pressure... Come to find out, the side wall had small air leaks and the 2 tires had to be replaced. When I brought them in to be serviced, I was told there was no warranty that covered that and they believed Ii did the the damage to the tires and told me I would need to purchase 2 new tires.

    Keep in mind, one tire was front right side, other was back left side... How is it even possible to damage tire walls when the tires had no scratches. I knew it was a bad idea to purchase from them and I will never buy from again or recommend to anyone. If you want good tires and no hassle go to Discount tires... I just purchased 4 new tires with warranty and guaranteed fixes and left my bridgestone tires at the tire shop I purchased them at.. What a waste of 900 dollars.

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    Bridgestone Tires Company Information

    Company Name:
    Bridgestone Tires
    Website:
    www.bridgestonetire.com