Walgreens Photo Reviews

I've been waiting a month to get my photos back and they still don't know when they will arrive. They gave me an expected day of 1 week. It's now been 5. They keep telling me they will call me which they haven't. I call every week and I get the same story. They're still in processing.

In following up on my final try to get Walgreens to acknowledge their failure relating to my Christmas gift order, I came across the review by "Robert". I had to post that a similar thing happened to me. I ordered a photo book that took me days to prepare, for "same day delivery", a week before Christmas. Unfortunately, I got the runaround as well.

Programmers at Walgreens Photo changed how you can upload - you can now upload from your phone. But when you choose to upload from your computer and go to the next screen, it asks you AGAIN if you want to upload from your phone and to scan a QR code. I just selected from my computer so no need to ask again. And now, unfortunately, programmers have put a bar at the bottom of the page where this QR code is and covered "select photos". Obviously, they did not test their product. No need to ask again if a customer wants to upload from their phone when they selected to upload from their computer. It's not possible to upload from your computer with this bar covering the words "select photos". Programmers need to fix it fast.

I placed an order for Christmas photo cards using the Mail-for-Me service on December 2, 2025, hoping to get them sent out in plenty of time for the holidays. As of December 22, 2025, the order still shows as "not processed" – nothing has been printed or mailed. Christmas is in three days, and these cards will never arrive on time. Over the past few weeks, I have called customer service multiple times (866-264-2910) and called this store to check on the status. Every single time, the representative assured me that someone would contact me soon or that my order would be processed and shipped "that day." None of those promises were kept – no follow-up calls, no emails, and no movement on the order. By the last few calls, I actually told them I felt like they were just saying whatever it took to get me off the phone. Sadly, that appears to be exactly what was happening.

I went to the Walgreens branch at 2001 O'Neal Ln, Baton Rouge, LA 70816 for the green card, and they said they could take pictures for me. I took pictures with my family, and when I got the photos home, they were too bright and unnatural, and I don't think they meet the standards on the green card page. How can I get these photos in the requested format?

I arrived at Walgreens at 4:35 to pickup business cards and when I got there, the card weren’t cut properly. I explained that I didn’t want the order if I was paying for something I didn’t receive correctly. As I proceeded to leave the store, I turned back around to ask if they could maybe print the business cards for me and I’ll cut them at home. So two of the reps did just that. After standing in the store for about an 25 mins. Mr **, the manager who cut the cards asked, "How can I help." I told him I was having the cards printed again since the first batch didn’t come out right and I’ll just cut them at home. He got frustrated with me telling him this and walked away. After another 25 mins, I noticed the machine kept stopping and I asked the Manager Mr. ** if the cards were ready. He said he didn’t know since he wasn’t the one helping me and I needed to ask the person who was helping me since he had already printed off “700 cards.”

Went Walgreens to print photos. I ordered 4 wallets on one 4x6 sheet, the store cut the photos, two much bigger than the other twos. Very bad services, and long waiting. Never order the service again!!!

Photo department is awful or the people that work in photo lab. Ordered a photo book online same day, got delayed message, called was told material was needed and was ordered, got message it was ready. Stop by store to find it was not. She told me she would call me. Truck arrives Saturday after the holiday. Called on Saturday afternoon, girl put me on hold, rang back no answer. Call back get young man, told me it did not come in. I asked if I could transfer to another store or change the book. He said I could change stores and he could cancel my order.

I had a horrible customer service experience at Walgreens Elmwood Park Illinois! I went to drop off my VHS tape to transfer into a DVD on October 6, 2024 and it’s February 15th 2025 still don’t have it. They claim it got lost through FedEx, plus they can’t find it because they don’t have a tracking number for it, so it’s lost the only memories I had of my late father! I trusted Walgreens with something so precious as my family and my late father, and they were so careless to lose it through FedEx! I can’t understand how they can’t go into their own Computer and look up exactly who came in from FedEx to pick up my package to have it sent to I memories! I’ve spoke with the manager she said she done her best and don’t know where my VHS tape is! This is so unprofessional and so wrong how can they lose a customer’s belonging! How can they send a package out without a tracking number? Something just doesn’t add up!

We ordered Christmas cards from Walgreens this year. My wife started loading the cards into the envelopes and discovered that the cards were not all quite trimmed the same and even the smallest would not fit in the envelopes. She went back to walgreens to see if the cards were either trimmed wrong or there was a bad batch of envelopes. They basically told her "too bad, so sad" and said that is just how it is. We will NOT be using Walgreens for Christmas cards in the future.