Walgreens Photo Reviews

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About Walgreens Photo

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Walgreens Photo offers photo printing and personalized photo products. Services include prints, photo books, calendars and canvas prints, available nationwide through both in-store kiosks and online platforms.

Pros
  • Fast and user-friendly service
  • Affordable pricing for photo prints
Cons
  • Inconsistent print quality issues
  • Poor customer service experiences

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Walgreens Photo Reviews

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    How do I know I can trust these reviews about Walgreens Photo?
    • 4,789,696 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
    Verified purchase

    Reviewed Oct. 18, 2025

    I went to the Walgreens branch at 2001 O'Neal Ln, Baton Rouge, LA 70816 for the green card, and they said they could take pictures for me. I took pictures with my family, and when I got the photos home, they were too bright and unnatural, and I don't think they meet the standards on the green card page. How can I get these photos in the requested format?

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Sept. 6, 2025

    I arrived at Walgreens at 4:35 to pickup business cards and when I got there, the card weren’t cut properly. I explained that I didn’t want the order if I was paying for something I didn’t receive correctly. As I proceeded to leave the store, I turned back around to ask if they could maybe print the business cards for me and I’ll cut them at home. So two of the reps did just that. After standing in the store for about an 25 mins. Mr **, the manager who cut the cards asked, "How can I help." I told him I was having the cards printed again since the first batch didn’t come out right and I’ll just cut them at home. He got frustrated with me telling him this and walked away. After another 25 mins, I noticed the machine kept stopping and I asked the Manager Mr. ** if the cards were ready. He said he didn’t know since he wasn’t the one helping me and I needed to ask the person who was helping me since he had already printed off “700 cards.”

    He stated wasn’t helping me anymore since I just wasted his time. I then turn to the young rep and asked, "Are the cards ready?" Mr ** continued to talk at me as I ignored him and worked with the employee who did have a “I can help you” attitude. He said the printer kept stopping so it still had a few more cards to go. Mr ** the manager then proceeded to reprimand his employee and tell him not to do that again. The young employee stated, “it wasn’t me”. I continue to sit at the register and by this time, it was 6:30. I then asked the young employee again…"Brother are they ready?” Mr ** then proceeded to jump in and say I messed up their printer and I’m “a photographer anyway, why would I be ordering cards from Walgreens.” I ignored him and addressed the young red head employee and stated I’ll just buy those because I only order 200 business cards in one order, and 120 in the other.

    Mr ** told the young employee, "We’re not selling those to him because y'all (they) weren’t suppose to print them off this way anyway" and begin to get irate. I proceeded to tell the young employee I only order 200 cards but he had a stack in his hand as big as a text book. I asked him how many did he have since there should’ve only been 25 sheets of paper. (Each sheet printed 8 cards) Mr. ** then said, “it don’t matter you’re not getting them, get out.” I continued to talk to the young red head employee who wanted to help, but at this point Mr. ** made it a point to set a example and told me to get out or I’m calling Sandy Springs. I asked for him to call them.

    As I was looking at him, his eyes were wide and he was shaking. I asked him if he was ok because he was shaking and he stated I was provoking him. I asked him, provoking you to do what, with my eyes now wide. I’ve been shopping at Walgreens for years and have never experience such disrespect and rudeness. He did call the police and gave them my tag number as he taunted me on my way out the store. I recorded the whole incident on my glasses and will be sending it to management as high as I can go because it’s obvious that people like Mr. ** aren’t a good representation of the company.

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      Verified purchase
      Punctuality & Speed

      Reviewed Sept. 4, 2025

      Went Walgreens to print photos. I ordered 4 wallets on one 4x6 sheet, the store cut the photos, two much bigger than the other twos. Very bad services, and long waiting. Never order the service again!!!

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      Customer ServiceStaffTimeliness

      Reviewed June 4, 2025

      Photo department is awful or the people that work in photo lab. Ordered a photo book online same day, got delayed message, called was told material was needed and was ordered, got message it was ready. Stop by store to find it was not. She told me she would call me. Truck arrives Saturday after the holiday. Called on Saturday afternoon, girl put me on hold, rang back no answer. Call back get young man, told me it did not come in. I asked if I could transfer to another store or change the book. He said I could change stores and he could cancel my order.

      After I hung up I was concerned I would lose my work so I call back. He told me I would have to start over. I thought I would lose all my work and asking what to do he hung up on me. I Called for manager, talked to Kevin, he explained photo making changes to the dept did not know if that material would come in. I have worked in customer service and this store does not care about customers, my advice to you is don't choose this store. It is horrible! There is more to this story but I am sick of it. I always liked Walgreens. But they are not the same as they used to be. I plan to post more reviews on this store..

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 15, 2025

      I had a horrible customer service experience at Walgreens Elmwood Park Illinois! I went to drop off my VHS tape to transfer into a DVD on October 6, 2024 and it’s February 15th 2025 still don’t have it. They claim it got lost through FedEx, plus they can’t find it because they don’t have a tracking number for it, so it’s lost the only memories I had of my late father! I trusted Walgreens with something so precious as my family and my late father, and they were so careless to lose it through FedEx! I can’t understand how they can’t go into their own Computer and look up exactly who came in from FedEx to pick up my package to have it sent to I memories! I’ve spoke with the manager she said she done her best and don’t know where my VHS tape is! This is so unprofessional and so wrong how can they lose a customer’s belonging! How can they send a package out without a tracking number? Something just doesn’t add up!

      I asked her if she could get a hold of fedex and she said when she called they can’t do anything without a tracking number! It’s just hard to believe they don’t have any access to their own information on tracking numbers for FedEx! When I asked the manager if she could look up in their system to try and track where the package might be she said she doesn’t have any access to that information that corporate office only has it! This is so upsetting! I hope this doesn’t happen to anyone else! I didn’t ask for any of this all I wanted to do was get my VHS converted into a dvd and this is what I get! I’m sure Walgreens doesn’t care because it’s not happening to them and their family memories! Nobody doesn’t understand how much this hurts losing the only Memory I had left of my late father until it happens to them!!

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      Reviewed Dec. 10, 2024

      We ordered Christmas cards from Walgreens this year. My wife started loading the cards into the envelopes and discovered that the cards were not all quite trimmed the same and even the smallest would not fit in the envelopes. She went back to walgreens to see if the cards were either trimmed wrong or there was a bad batch of envelopes. They basically told her "too bad, so sad" and said that is just how it is. We will NOT be using Walgreens for Christmas cards in the future.

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      Verified purchase
      Refunds & PayoutsStaff

      Reviewed Nov. 29, 2024

      Don't waste your time & money. I made custom photo cards for Christmas and Walgreens messed up both times. Text cut off first time. Random blue line through text second time. The Walgreens employee said I should have them printed a 3rd time at another Walgreens. I'd already wasted 5 days. I also showed the employee (different one each time) and asked if these were their cards, would they pay $44.00 for them. Both employees said "no".

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      PricePunctuality & SpeedStaffRates

      Reviewed Nov. 7, 2024

      The price for 4 x 6 prints has skyrocketed. Switching to Walmart. The service slow with overworked staff. Company's financial model exploding. Should have never expanded to Great Britain. Expensive poor business model.

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      PriceRefunds & Payouts

      Reviewed Oct. 24, 2024

      I found a 35mm roll of film and decided to get it developed. They had film trouble shooting/no exposures. But they went ahead and charged me $9.65. Why? I guess for the trouble they went through. Shouldn't have made me pay for something that wasn't on that film! It's not the money, it's the thought of it.. Oh on top of things my new computer does not have a Disk player in it. How was I going to see those photos.. Just plain Stupid!!

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      Verified purchase
      Maintenance

      Reviewed Oct. 11, 2024

      Went to Prominence Point in Canton, Ga. 5x7s and photos were curved [bent] when I picked them up. They blamed a new ribbon on the machine. No offer to fix. Half the 4x6 photos had thick white borders. For that, they blamed me and the "way [I] put it in". Um, I just chose the standard size 4x6 photo. My 5x7 enlargements were curved as well. Their suggestion was place a book on top of the photos to flatten. Again, no offer to fix. Definitely NOT Gift-Giving condition.

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      Walgreens Photo author review by Jonathan Trout

      Walgreens online photo center lets you create an account so you can upload your photos and save ongoing projects. Create products like books, cards, calendars, posters and multiple types of prints. Additionally, you can get your passport photo taken in the correct, legal size at any in-store Walgreens photo center.

      • Photo prints: Walgreens offers many types of print options for your photos. Choose from regular prints with multiple sizes, posters, collage prints, wallet prints, banners, wood panel prints and designer prints that have special text or borders. Have prints shipped to you or pick them up at the nearest Walgreens location.

      • Photo books: Create high-quality photo books in several sizes. Walgreens gives you options like customizing the cover of your book or using a premium photo book design that features lay-flat pages so each picture will be displayed in its entirety without a crease where the spine of the book is. Photo books range from $19.99-$59.99.

      • Canvas and decor: You have multiple options if you’re using personal photographs to decorate your home. Walgreens offers canvas prints, metal panels and wood panels. You can also make home accent pieces like magnets and metal easel photos that stand alone, or use your photos on blankets, pillows, placemats and cutting boards.

      • Weekly deals: Walgreens offers weekly deals on things like prints, posters, enlargements, photo gifts, cards, decor and photo books. Each deal comes with an expiration date and a coupon code redeemable at checkout.

      • Additional services: Additional services: Walgreens’ additional services include taking and printing the correct size photo for your passport, processing film from old or disposable cameras and transferring home movies from film or VHS to DVDs. Passport photos are $13.99 each, film processing starts at $13.99 and home movie creation transfer at $29.99.

      by Jonathan Trout ConsumerAffairs Research Team

      As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.

      Walgreens Photo Company Information

      Company Name:
      Walgreens Photo
      Website:
      photo.walgreens.com