Life Alert Reviews

She was having congestive heart failure so we hit the Life Alert call button. Rescue services were here in about 5 minutes. She was taken to the hospital we chose. We are very happy with the Life Alert Services.

I was experiencing dizziness. I pushed the Life Alert button and dispatcher talked with me until the EMT’s arrived. The person kept me calm, let me know when the EMT’s would be arriving.

I have a spinal cord injury and am not always steady on my feet. Because of that, my family insisted that I get a Life Alert necklace. I had it for about a year before I ever needed it. Then I fell down some steps, breaking seven ribs, puncturing a lung, and injuring my right shoulder. My Life Alert automatically detected the fall and immediately contacted emergency services as well as my family emergency contacts—all without me having to do a thing. Needless to say, I will never be without my Life Alert again. Knowing that help was on the way, even when I couldn’t call for it myself, gave both me and my family tremendous peace of mind. I also received a courtesy call from the Life Alert team to check on me, which was greatly appreciated. Thank you, Life Alert, for being there when I needed you most. Sincerely Gregg

My mom fell in her living room. Life Alert was wonderful! They called me and my brother and continued to talk to my mom and ask safety questions until my brother was able to get to the house.

My wife could not straighten up and became very confused. Her condition sent her to a hospital 90 miles away for 11 days and 5 wks. in a nursing ghome. I couldn’t be more pleased with the way it was handled by Life Alert.

I suppose I should have read the reviews before signing up my mother. This is predatory by nature that you cannot pay the contract out and return the equipment when you want. I am cancelling and have to MAIL a check to the headquarters, which I highly doubt will ever be cashed. BUT I cannot return the equipment until March 6, 2028. I have to call on March 6, 2028 exactly to return the equipment. I am keenly aware of what the contract says. I am happy to pay the remainder of the contract. But for goodness' sakes, let me return the equipment prior to March 6, 2028. My mistake for thinking this was a safe choice.

I had unexplained plans—Life Alert sent paramedics quickly and I was taken to the hospital.

The Life Alert works great. It saved my mother from having to lay on the floor till someone found her.

Life Alert has served me & my family very well. They respond to my request & sometimes come to my house to check on me when phones do not work.

Great service. I live alone on the top floor. If I fall no one can hear. It’s a comfort for my family who lives far away that I have Life Alert help.

I fell and broke my right arm. EMS was called. If it wasn’t for Life Alert I would have sat for a long time.

Life Alert has sent out help many times to help pick my husband off the floor. The men who come are always so kind and willing to help.

She fell on the floor. The Life Alert dispatcher responded immediately, EMS helped her off the floor, took her vitals and acted very professionally. Very thankful for the assistance.

Was getting out of bed, lost strength in my right foot and was sliding to the floor. Pressed the Life Alert button and they sent help right away.

My mom fell and I was in another part of house; she hit her Life Alert paramedics came out right away.

I’m 97—living alone in my apartment, when I lose my balance and fall, its great to be able to call Life Alert. Life Alert helps me remain independent.

Thank you for your help Life Alert!

Life Alert was very prompt. Kept me calm by talking to me until son arrived—very quick service.

Life Alert staff was courteous. They listened and made sure I received the help I needed.

I fell, but don’t remember which one because it has been several times. Life Alert are great & I feel so confident with you.

I am upset that they want to charge me $20.00 for a new lanyard for my voice pendent, when I already pay $109.00 a month. You would think they could replace it for free. That really seems not to fair. I hope someone gets in touch with me about this. I have had this for 2 years, but when my contract is up I will change to Life Line, they seem like a better deal, and there is no contract you are locked into. Life Alert will lose me as a customer.

I have used my Life Alert 2 times and always pleased with the service.

Fell and Life Alert set up EMS to respond. Very professional and skilled Life Alert dispatcher.

I fell … called Life Alert. They made certain of the type of accident and that someone was with me. They notified emergency services who came to my home and helped me.

My mom fell & hit her head. Life Alert called 911 & then called me. Got her the immediate care she needed.

I was having chest paints—called Life Alert & they called EMS. Thank goodness—I didn’t end up going into hospital but they checked me out.

I tried to get out of bed, but couldn’t move. Called Life Alert they talked to me until the paramedics arrived. Good service, compassionate people on the phones.

I got dizzy and light-headed with the floor spinning. I activated my pendant and got help.

I fell, but don’t remember which be because it has been several times. Life Alert guys & gals are great & I feel so confident with you.

Life Alert helped me stay calm until help arrived.

Thank you for checking up on my call. I am 88 years old, and I feel very safe with my “alert’ necklace. God’s Blessings.

I fell down in the bathroom. My son was there. He couldn’t pick me ups. I called Life Alert. EMS/Fire Department was there less than 5 min.

Fell in hallway at home pressed Life Alert button dispatcher contacted and sent paramedics to my home.

Pushing that button is magical Life Alert get on fast. They help get here so quick & my parent love it.

Suffered extreme vertigo & nausea; “Life Alert” summoned an ambulance quickly & notified my points-of-contact immediately. Thank you for your help!

I sought out Life Alert for my mother. I was sold on the response time, the ease of membership on and the ease of termination. We’ve had Life Alert for two months and needed to terminate the membership due to a terminal illness. I called twice to terminate membership and was told someone would call back in 48 hours. No one did. So I called and was transferred to the billing department. I was then told I needed to send a letter stating the current condition of the enrollee.

I fell and was home alone. I needed help. Life Alert sent rescue to my home they came very quickly.

Life Alert is great! Proud of it!

Can’t remember the date but it was very comforting to have Life Alert with me.

Life Alert staff responded to my emergency immediately & within minutes help had arrived.