
American Mint Reviews
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About American Mint
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American Mint produces collectible coins and commemorative items. Specializing in limited-edition pieces, the company offers products that celebrate historical events, cultural milestones and prominent figures.
- Quality products received
- Positive customer service experience
- Easy return process for unwanted items
- Unauthorized charges reported
- Misleading marketing practices
American Mint Reviews
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Reviewed Sept. 28, 2022
I have ordered several items from this company and everything always arrived on time & in good shape! Never was sent something I didn't order, and I think I'm gonna place another order here in just a moment!
Reviewed July 1, 2022
I canceled with American Mint last year by sending a letter because they don’t answer the phone. Then yesterday they sent me some items I did not order and said they would charge it to my credit card. I never gave them my credit card. I don’t know how these people are doing this, but it is fraudulent and they need to be put out of business!
Reviewed Feb. 13, 2022
I purchased a Patriotism Trapper Knife as a Christmas gift. About a month later a 2nd, unordered now shows up. Reviewed my account and found no indication of a second shipment. My email to their customer service went unanswered but a 2nd, threatening collection type letter arrived. I finally paid to protect our credit. Last week, a 3rd knife arrived, again, no indication on the site and nowhere to cancel. The Customer Service sends a response to my complaint that I apparently signed up for a "collection club". Buyer Beware, they are boosting sales with deceitful order forms and auto-ship collections. The account page is very sparse and there is no way to know you are signed up until you send an angry complaint. Stay away from this site...
Reviewed Oct. 15, 2021
Ordered a President Trump watch that I supposedly got a great deal on. Was from an add in a shopper helper. I paid $16.90 for the watch. When I received the watch there was also a second watch and two gold Trump coins and a frame for them along with several other spaces to hold a total of 6 coins and said something about President Trump's speeches. I'm mailing everything back but the watch I paid $16.90 for. I'm already dreading dealing with this company after reading the reviews from others and the trouble they have gone through with similar situations. I'm upset cause now I have to pay to ship the stuff back and then the headache on the horizon of being threatened with collections cause I'll be danged if they get any money from me. People- make sure you read up on this company before doing business with them. Wish I would have. Reviews are bad!
Reviewed Sept. 7, 2021
Got a mail order in the mail or an ad I guess you would call it stating I could order a Golden Double Eagle replica gold plated and get a free watch. Well I placed the order. A month later it still hadn’t shown up. They kept giving me a run around saying wait one week to check again if I needed, up somewhere in New Jersey or at least something did with my tracking number and they said they couldn’t replace it so they just refunded the money. These people are not honest dealers and they should be taken off any good dealer list because if you check the reviews you’ll see this one particular Adam and watch like I wanted has got over 100 complaints.
Reviewed June 27, 2021
Bought a silver eagle that was nice. Made the mistake of checking box for future shipments if interested. I paid with a money order. Received item along with some junky coin they wanted nearly 100 dollars for. Sent that back and kept silver coin I paid for. They "never" got junky coin. Just sent me third collection letter. Called them after first letter. Told them I sent coin back and know they are a scam! I am thankful I didn't use my credit card or banking info...
Reviewed June 2, 2021
American Mint is scam company, they will ship the item was not ordered and send the bill for money, Once I paid for one item, they send another item not requested, asking for more money, I did not pay, they were keep sending reminders and threaten to go for collection, most of the time customer service never respond to the call, I returned the item after getting return label, still sending reminders to get the money. US customers should be very careful in dealing with this type of company.
Reviewed June 2, 2021
Received an empty package in the mail from American Mint with a $100.00 invoice for coin purchase I never received or ordered. In fact I had never heard of the American Mint till the package arrived. (The American Mint got my address from Google tracking which I absolutely loathe.) Called American Mint. They claimed it was a random promo and I should send the coin back. There was no coin to send back. Since that time any correspondence from American Mint goes in the trash. The real villain is Google selling tracking info based on data they collect from similar sites you may have visited. Google has no business selling personal info to 3rd party vendors. Google's security is a farce. It is nothing more than a means to gather more data on you they can sell for profit.
Reviewed May 22, 2021
Ordered one item. It was several weeks before they sent it, and when they did, they sent and Billed me for TWO items instead of one And they charged 5 times as much for the second one. Placed an order for $19.95 plus shipping, but they billed me for $135.73!!! When I called to ask how to return it, they Would Not even connect me without answering personal questions so that they could give me a "Special Offer" for "selected individuals". I called back, trying to get to a person, or even an automated system 3 times and then it started giving me a message that "You have dialed a number that is not available from your calling area". American Mint is a TERRIBLE company--Don't buy Anything from them.
Reviewed Nov. 24, 2020
I sent a request for some coins I was supposed to enter my personal information, I have Parkinson's Disease and sometimes I become scatterbrained. I inadvertently sent my debit card along with my request. (I never do such a thing) when I am up to speed with my meds. The customer Service department sent my card back with a letter asking me to call them with any of my needs. They could have had a great time at my expense, but did the honorable thing. I would give them a Six Star rating if your stars went that high.
Reviewed Oct. 29, 2020
Seen a lot of bad reviews but I got everything as expected and I’m happy with everything. Got me bunch of Legal tender Trump $2 bills and a couple Trump coins. Everything was what they said it would be.
Reviewed Aug. 25, 2020
In my case I didn't sustain any financial loss. I paid them for an introductory coin at a discount. It was being used as a cheap fun gift for a friend. The next month another coin came. I returned it and they have not stopped trying to get me to pay for the item. They have sent me three notices although I documented with a receipt that the items were returned. No one has responded to any of my correspondence. There is no name of anyone to contact. Good luck trying to find a company representative to complain to! Why doesn't anyone have a name?
For years through the use of the words American Mint LLC they have hoodwinked many people who think they are being patriotic and making a wise Investment by purchasing their products. The Trump Coin is the biggest Fake going. These people are FAKE and only want to suck you into long term commitments to enrich their sham company. Unfortunately many seniors fall victim to there game. All I want is for them to leave me alone and to be taken off the mailing list. Instead I'm now receiving correspondence from The Bradford Exchange for an Electric President Trump Train. What a wreck. Bob
Reviewed Aug. 14, 2020
I wired over $11,000 to this company in March 2020. They told me the coins would ship by end of April. They are responsive when you place your order, and right afterwards, then they don’t answer phones or reply to emails. I asked for a refund in June 2020. They emailed claiming to have mailed the check, and then sent a following email asking me to confirm my address. They would not send the check number of tracking number. My bank asked them to authorize a refund via wire, they declined.
I have posted reviews on other sites. They block every negative review on TrustPilot...come on Trust Pilot. Don’t trust ‘Verified-Reviews’ site. I couldn’t figure out how to post on there and called the company. VR only allows reviews by invitation of Company- so, paid marketing. If you do choose to give your money to this company, be sure to do so by credit card. The small percentage you think you’re saving by sending a check or wire, isn’t a savings at all. It’s a way for them to use your money for as long as they feel comfortable. If I can continue to edit and update here, I will.
Reviewed Aug. 13, 2020
This company stole my money. I ordered and been requesting information and tracking on my order for over 3 weeks. No info. I also requested tracking. Nothing. So I then asked for an email confirming my order, they stated they could not do so. Don't do business with this company. Also they refused to issue me a refund.
Reviewed July 14, 2020
I returned a Trump Battle Coin on 6-3-20 and they received it on 6-5-20. I called them on 6-12-20 (877-807-6468) and they confirmed receipt on 6-5-20 and said refunds are issued within 1-2- weeks. It is now 7-14-20 and I called again and they still have not processed this refund. The representative stated she would put it through again. HOPEFULLY SOMEONE READS THESE REVIEWS BECAUSE I DID NOT BEFORE ORDERING. BE CAUTIOUS... My order was small $16.90 but at looking at some of the reviews now some orders are large. I WOULD NOT ORDER AGAIN FROM THIS COMPANY.
Reviewed May 4, 2020
Received a maga watch, all I ordered, watch arrived with a coin, watch was paid with check. Received another order with a bill for previous coin received and another coin, paid with check even though I didn’t order any coins, received more coins even though I didn’t order them I kept them and paid for them. Received a bill for coins that I already paid for, talked to a customer service via email said bill and check crossed in mail. One month later received another bill, called customer service, female states they did not receive a check even though all checks have been cashed. Very terrible people to deal with, no more money will be paid to them.
Reviewed Feb. 28, 2020
I received an ad in the mail for a presidential coin, ONE PRESIDENTIAL COIN, with an invoice that stated they would crediting my account with a dollar amount that covered all but $9.95 of the cost which I had paid by credit card. Some weeks later two coins showed up without an invoice so I didn't think much of it. Now more than a month later I received another coin and an invoice that said I owed $105. I immediately called American Mint and a woman answered who assured me I would not be charged if I sent the coins back within 25 days. At this point she told me I owed $80 for the first coins. It was then I figured out the scam.
I got one coin for the $9.95 price but they sent a second coin with that one that they charged the $80 for. This is not explained upfront with the coins are ordered. I am sending all the coins back and I'll update this complaint. I let the woman know that the Harrisburg Pa Better Business Bureau had no file on them YET and I would be privileged to be the first to file a complaint.
Reviewed Feb. 4, 2020
My wife ordered one coin for $10.00 and some change. The coin arrived with a extra coin enclosed and a new invoice for over $80.00. I called their customer service and spoke with Elseon. Not sure what Country he is from but after I ripped his face off, he said he would send me a new invoice that would show we could keep the extra coin and the invoice would show we owe nothing. Don't order anything from this company as they are nothing but a scam.
Reviewed Feb. 4, 2020
I received a promotion in the mail. It contained an $80.00 check and said that I could get this coin and a watch for $16.90. Of course it said they had to receive the check within 10 days. I sent it off the very next day. They did not cash my check until the 11th day. How convenient for them!!! So, now, they claim I owe them $80.00. Plus they sent me a coin I NEVER ORDERED and said I could have that one for a great deal. I DO NOT THINK THEY KNOW WHAT A GREAT DEAL IS. So, now I am trying to return the merchandise. Hoping that they don't sit on this for 22 days (the return policy says within 21 days. I'm pretty sure they have already done this and are really good at being deceitful with their so called return policy).
Reviewed Nov. 12, 2019
Ordered 6 coins and only got 3 and when I contacted them they said they didn't make the other three anymore. Then I received three orders I didn't order. Their products aren't worth what they charge and the shipping costs are larger than they should be. Contact the Attorney General not the BBB as they side with the companies lies and do nothing. I am not sure the AG will do anything as many people have complained about their fraudulent practice for a long time and nothing has been done.
Reviewed Sept. 20, 2019
Ordered a knife for $19.95 plus $6.95 shipping. Got a couple of boxes of coins, a credit for my payment, with a balance due of $99.00. A quick check online revealed thousands of complaints. Ordered from a daily newspaper insert. I understand they are a German company, with lawsuits dating back to before 2000. The state of Louisiana sued them and won a sizable judgment in 2005. Products are trash from China. Never got the knife I ordered.
Reviewed Sept. 5, 2019
Order one thing, and then they send same thing with-out ordering it!! I am "UNSUBSCRIBING" and sending this high dollar crap back to them and hope they put it where the sun doesn't shine!!! High pressure sales does not work with me and never has! The products they sell is overvalued, period.
Reviewed June 29, 2019
It is my fault! I did not closely read the offer in which the first knife was offered for $19.99 AND THEN THE SECOND KNIFE WOULD BE SHIPPED TO ME FOR MY REVIEW FOR WHICH I WOULD PAY $99.99. Other than the inscription, the knives are identical. This is so close to baiting. There can be no other words for it! If I were to ever again buy from these folks it would be via the telephone in which I carefully ask the exact total cost when the transaction is completed. So beware when you purchase from American Mint.
Reviewed June 28, 2019
Terrible experience. I made a purchase of the trade currency for $ 59.95 which with the shipping and customs costs became € 103. Finally I get a Silver Eagle instead of Apollo 11. I do the return procedure with the request for the correct object. I spend another € 32 insured shipping as per the Mint instructions. The object returns to the United States. In the end, after many emails and chats, I receive a $ 59.95 reimbursement without receiving the ordered item and having spent a good € 80.6 to make a trip to the Atlantic to a stupid silver coin. I strongly advise against any type of online purchase. Available for viewing the proofs of what is described here.
Reviewed May 26, 2019
I sent them a check for $19.95 for the Meghan engagement ring; I knew I'd receive another ring in a series. The check didn't clear for a while so for the first time I looked up American Mint reviews. I was horrified by all the negative reviews, and put a stop payment on that check -- which cost me $30. I resolved if I received anything from them, that I'd simply mark "Refused Delivery" on it and send it back. However, yesterday I had forgotten all about this, and received an envelope, which I opened. It was the Meghan ring AND a Princess Diana/Kate ring -- and surprise, surprise, I am very happy with them. In fact, I LOVE THEM! I am going to send them a check for $79 plus the $19.95, and after that will cancel anything more as I really can't afford it. If they send me more merchandise, I will simply refuse delivery on it.
Reviewed May 23, 2019
American Mint should forward/mail the coins to us only if they received the total/full payment from the customer. And all money paid on day 1 should be final. I learned this from honest Amazon on-line sale. If American Mint amortized the bill, they should clearly stayed, in same size word/print, on the order sheet. American Mint mailed different bills to me month after month: $89.90, $94.85, $ 86.90, … endless. They claimed it’s written on small prints. American Mint is not honest. They are cheating. They use fine lines to cheat us. It is wrong. The 2nd bill they send to us can be 20 times as much ($4.95 went up to $89.90 = 18 times !!). I'm writing the attorney general about them and I'm going to do my best to have them shut down. This company is a total scam trying to take your money. Don't do business with them and they will dry up and go away.
Reviewed April 19, 2019
I ordered a Donald Trump commemorative pocket knife Feb 25 2019. It was delivered April 6 2019. Just yesterday April 18 2019, I received, via USPS, another delivery from American Mint. Not knowing what to make of that, I opened the parcel to investigate. That was very stupid of me. There was yet another knife inside with a billing statement of $69.95. I did not order this second knife. I have called every telephone number available, went to their email, and got no answer, or a recording, saying, "Heavy calling, leave a message", only to get cut off while trying to leave a message. I will pay the postage to return the item, because, I did open it. However, based on other reviews, I strongly doubt that American Mint will leave me alone.
Reviewed March 6, 2019
I purchased a couple of coins from this company previously and received what I requested without problem. I read reviews that suggested some deceptive practices and have not ordered anything else from them. Over a month later, I receive two coins that I never ordered with a bill for $186.00 and a lot of junk solicitation for more coins. So, it is true that this company has inappropriate business practices and I would not recommend buying anything from them. It's best if you never provide them with your address or billing information. I'm hoping they pay for mailing this package back but it remains to be seen how that turns out.
Reviewed Feb. 12, 2019
I found this racket online, as they had a tribute coin that imagined what the $1 Trillion platinum coin would look like if it was used during Quantitative Easing (amusing). Ordering from them is quite deceptive. You click on a coin and you might think you're on a typical shopping cart used at a commercial website, but there is actually a tab to a "full priced" version of the coin. The default if you're looking carefully is for a sale price that includes a "free preview". The coins arrived as expected with a LOT of junk inserts. You might not even know, until a week or so, that you're signed up to what is similar to "coins on approval".
Now I've had and actually enjoyed getting coins on approval, typically the coins aren't uncirculated (so having the coins to look in person for condition is a priority) and you get a lot of coins rather than just one overpriced coin. Not only that all their coins are phony tribute coins. Seeing their merchandise in person does not enhance the buying experience any more than seeing it in a catalog. Simply put the "free preview" is a trick they employ to trap the unsuspecting into buying coins they don't want. It is solely to line their pockets. And this is why their operation should be considered illegal. (I'm sure they).
I give them 2 stars because they did deliver my coins, and they look decent (though they have no numismatic value, I knew this at purchase, though you may not). They also haven't sent any more coins after I returned the unwanted coin. I returned coins with insurance and tracking, and if you're going to foolishly deal with them, I would as well. I also mention this same company was fined in 2005 for doing exactly what they do now. Be careful dealing with them! Use a check or PayPal, do not give them your credit card number! Return coins and cancel in writing with tracking, and save your tracking number in case you must deal with them!
Reviewed Feb. 8, 2019
Like all the other reviewers, I have been continually receiving mail with advertisements and invoices for things I haven't ordered. This is harassment, and I want it to stop. I have contacted the BBB and will contact the attorney general if they don't stop. They should be put out of business.
American Mint Company Information
- Company Name:
- American Mint
- Website:
- www.americanmint.com