Finance of America Reverse Reviews

Getting a mortgage from Finance of America Reverse was a really straightforward process. The advisor who looked at it said that it looked like it was a good offer and that solidified it. However, I would have liked a little more information about the earning potential or lack thereof of leaving money or of not taking the money at the time. I'm still not quite sure how that works. Other than that, dealing with the loan officer was easy and everything went well. He was generally reachable except one holiday but it didn't really matter. Everyone seemed competent and knew what they were doing. The guidance I was provided was good and I could call them if I had any questions or concerns. The rates and the terms of the mortgage were very good as well. So, I haven't withdrawn any of the money and I don't know when I'm going to but it was just a matter of time to make some more cash available if we needed it.

I'm 94 years old and by myself. I wanted to have that money from a reverse mortgage available and the application and underwriting process with Finance of America went quite well. Their loan officer was wonderful, very helpful and nice. I felt very comfortable working with him right from the beginning. The rates and terms are reasonable. I was very satisfied with them.

Finance of America Reverse helped me to take care of some things I needed to take care of. Their process was good. Everything was pretty self-explanatory, but they went through a lot of stuff. Francesca, the lady I dealt with, helped me and she did real well.

I had a massive amount of equity in my house. I tried some other reverse mortgage people, and I didn’t get the appraisal values that I was hoping for. I cornered Finance of America for a while and I wasn’t really crazy about their 6.99 interest. But I had developed a relationship with my loan officer, Carolyn, and we always got along. She was a very high-energy gal. She’s awesome. I did four different appraisals and I had another loan officer that wasn’t as demonstrative about giving me the appraisal that I wanted.

Magnum P.I. has a series of commercials on Finance of America Reverse and I happened to find them first when I went on the computer. The application and underwriting process took about three months. There were a lot of signatures but I was very happy with the process. The rep, Ryan, was very personable and I liked him. He answered my questions when I had them and we had a good time. They were good as far as getting me through the process and explained the pros and cons of the experience. I wish I could've done it years ago, but that's not how things are structured. I went in with my eyes open and I'm glad that I did. The best thing about it is I no longer have a mortgage, which is awesome.

Finance of America was very helpful and their agent was really very nice to talk to and to work with. They made me feel at ease ‘cause I was a little nervous about doing a reverse mortgage. They answered all my questions and they were very patient with me. A lot of times, the verbiage is a little different and I don't always understand them. But they made it very easy and pleasant. So, I decided to go with them. I happened to refinance my house last year and had taken out some equity. So when I first started talking to Finance of America, I had to wait a year before I could take out equity.

I went online and asked what was the best reverse mortgage company ratings and Finance of America Reverse was listed as the top 3. I made three calls and Finance of America Reverse was the one that got my interest because of the agent that called me. She was local and she was very, very experienced. After several quotes, I went to my finance advisor and he viewed the three I submitted, and he also selected Finance of America Reverse. So we went with them.

Finance of America Reverse had the best deal and their rep who helped me was very good. I was impressed with his willingness to help. While I hope they could lower their rates, the length of time it took for the application process was reasonable.

I’ve retired and I was falling behind payments. With my girlfriend's help, we got a reverse mortgage done. We had two great, fine men who helped us, George and Ed, for the application to go through. We started it early October and it wasn’t final until December. I figured it would take a while and it did. Other than that, having the reverse mortgage helped me more than one would ever know and I appreciate it. Finance of America Reverse was nice to me.

Finance of America’s application process was heavy. It was too many signings and it was a very cumbersome thing. They had to send somebody out and the process was a burden for over a month. Nevertheless, I like Julie, the loan officer. She was a pleasant person and it was very comfortable working with her. The guidance she gave was good. I was ready to throw it in and it was she who helped out on that. Working with this company seemed like a good idea at my age. So, it gives me some security. Overall, I’m satisfied.

It was quite a lengthy process. From start to finish, it took about three months. The longest was to make up my mind to actually do it. Once I decided to do it, the actual process didn't take that long. But getting all the paperwork and the preparation took some time prior to that. I had to talk to somebody, they had explained it to me, and then I had to get an appraisal. There was a lot of paperwork. But for me, the process seemed to be okay. The person that walked me through was very patient. She was excellent.

Finance of America Reverse got a good rating, and when we went to the City of Aurora for the counseling, the gal said that she’d heard of the company and they were good, so we stayed with them. I did the process online, and I got a call right away. It was real easy. I followed everything that Scott told me to do, and it was really pretty easy. I was surprised.

I did a lot of research and I spent about two months going through it and I had a lot of information before I started contacting Finance of America Reverse. At that point, I was not a neophyte. I kinda knew what I was coming up against. The woman I dealt with was very professional. I contacted a number of people and she was the best of the bunch. The people that I contacted didn’t give me the information I wanted right away. Some people didn’t understand what I was trying to do and some people never responded at all.

My daughter found Finance of America Reverse for me online and she told me to give them a try, so I did. Everything then started to just work out right and go very smoothly. I'm pleased with it so far. Our loan officer was very good and he answered all questions. And if you called him, he would get back to you as soon as he could, which was very nice.

I was very pleased with my reverse mortgage process with Finance of America. It was consuming but it was educational. I met nice people who came to my home, and very patiently, we went through all the records and did a lot of signing. My loan officer was perfect too. And it would’ve gone faster if we started a month earlier, away from the holiday season. We ended up having to go into the next year, in January. It was like a hurry-up-and-wait type of thing. I didn’t enjoy my holiday season because I had this hanging over my head, and I knew that there were other things I had to sign and just follow through. But I am not unhappy that I did it. I’m going to pay it back when I can someday.

I did my research to pick a company and then I called Finance of America Reverse and got somebody. The rep was so personable and very helpful through the entire process. We communicated by text and cell as needed, and papers were done electronically. It was a very easy process. The rate and terms are good, but rates have gone down a little bit since then. Still, everything went seamless and it was a good experience.

I really needed some money to do some things and ended up working with a young gentleman from Finance of America Reverse. However, things did not go as well as I had hoped. I requested a refi and was expecting a lot of credit, but he turned out saying I was behind on my taxes and insurance, which was not true. I’m not getting that money that I had hoped for, and I’m not that very happy with it. Anyway, it is what it is and I’ve signed the papers. It’s passed three days, so it’s one of those things I have to live with. I just wish that if you make a request, one should be right upfront with what’s going on from the beginning.

We started working with another company and every question we were told she would get back with us. From the minute we talked to Taylor he answered all our questions. He was pleasing to talk to and made us feel at comfortable. He always got back to us ASAP and still does even after all is said and done. We would refer him to anyone going through this he knows what he is doing and is easy to talk to.

I chose to do a reverse mortgage so I didn’t have to make any more house payment. We interviewed a couple different companies and we liked Finance of America Reverse. The application was not that easy but not that hard either. We just went along with it. We had a couple little stumbling blocks, but nothing that was gonna deter us. The fellow that we started out with was really good, very informative and then he had to leave town. And the fellow supposedly that took his place was upsetting. I hate to say that but he wasn’t helpful at all. So that would be the only thing that could be improved.

Finance of America Reverse came up when I looked online and put in a query of what would be the best reverse mortgage company. I liked the reviews that they received and decided to work with them. I called and left a message, then the loan officer called me and answered questions. He was great to work with, but he left for an extended vacation in New Zealand. One of the other loan officers took care of everything and the one we started with got back just in time for the closing It took about six weeks from the application to closing.

I did some research online and called them. We had to do various things. We had to get paperwork and fix the house up a little bit. There were some cosmetic things that needed to be done, which we did. It was a very smooth process. But there was some time that we had to get Betty a new Social Security card and that took a little bit. I spoke to Autumn and she let us know exactly what was going on and what needed to be done. We spoke on the phone almost every day and some days just talked about stuff that was going on. She was very upfront and extremely helpful in getting what the underwriters wanted. In fact, we called her and got my partner's sister started on getting a reverse mortgage.

Finance of America Reverse's application and underwriting process took about a week and a half. The rep was absolutely wonderful. She was understanding about my ignorance in the area and easily explained everything. There was a rather large closing cost, but that was across the board and had nothing to do with Finance of America. It's government stuff. I'm also not fond of the mortgage insurance, which is required by law.

I was very happy working with Finance of America Reverse. The process took a while because I didn’t know if I wanted to do it or not. They approved it and then I didn’t follow up on it. Then when I decided to go ahead and do it, Nicole was very helpful. I really liked her and she was very patient with me. So, it went quickly the second time and I was also happy with the rate and terms.

I work on commission so when the payments were due, it was a constant drain on me to make sure that I would get them in time because you get a penalty if you don’t get them made in 15 days. Now that I'm working with Finance of America Reverse, I can pay on it whenever I want to and I don’t have to be constantly barraged by letters and phone calls and emails telling me that payment is due in so many days. For me to be able to make sure that I can take care of the gas and electricity and every single thing that I need to, I would be in a better position if I wasn't stuck with these $1,100 monthly payment at 77 years old. The interest rate with Finance of America Reverse was better than the 6% that I had before. It's 3.5% fixed.

I can think of a lot of accolades for my recent experience with FAR and Andrew ** but just hear this: they lead their field, they understand your real estate and financial needs and go the distance to get them all served in the best way for you, and they go to bat for you personally when the going gets tough. Use them. I did it twice and I am Very glad I did!

I went with Finance of America Reverse because they gave me the numbers without me having to tell them all of my personal information, including Social Security number which I wasn’t willing to do. They gave me numbers and then they had me sign some papers. But it really ticked me off when the guy I was working with sent over an IRS form number where you can get transcripts of my tax stuff with my Social Security number on it through regular email. It really pissed me off because email is not secure.

I was working with another company for 4 months with no results. I called Finance of America Reverse spoke with Scott **, he finished the loan in a month's time. Very professional. I will refer any family or friends his way.

My experience with Finance of America Reverse has been very good. Getting our mortgage wasn't very easy 'cause I had to do a lot of stuff but once I got everything done to their satisfaction, it didn't take a very long at all. It was quick. Our loan officer was really good and I was comfortable with her. She even said that if we had any questions later on, she'd be glad to answer them and help us.

My Wife and I just had the best financial experience ever with Finance of America on our Reverse mortgage. We were skeptical at first. Thanks to our agent Taylor ** we were able to meet our needs and find peace in the process. He answered all our questions, constantly stayed in contact with us throughout the process. As with all processes involving the government, it is time consuming but Finance of America made the experience easy. Thank you.

I Googled and got some names. Finance of America Reverse was the first one that I called and I was happy as it went along so I never called anybody else. Their process was pretty straightforward. There were terms and stuff I didn’t understand. I called, I would ask, and everything went clear. It's like this is the way that they do things.

Part of the process of getting the reverse mortgage with Finance of America was that it was remote. The guy that I was dealing with was in Indiana and it was all done electronically and sometimes by mail. The physical proximity was just too far for a lot of that to be explained well. The reverse mortgage guy was a little bit combative in terms of what was needed and I'd tell him that I wasn't sure that I wanna do it. There were a couple of times that I said that it was a showstopper. It was my personal information that they were asking for and sometimes it was a little too intrusive. I wasn't sure why they needed them, but he'd say that HUD said so. Then I'd ask why, but he'd say that he didn't know and that it was just the regulation.

The application and underwriting process took longer than we thought. Every time they would call, it would be something else. But the rate and terms I got were all right. The loan officer was great as well. Working with Finance of America helped me.

Our reverse mortgage was supposed to take about 30 days but it ended up taking 90 days. Part of the reason is where we live. We’re in the middle of a rural town and we’re real short of appraisers out here. It took a while to get one out here, and after they came out, it also took a while to get the appraisal from them. We had to have the appraiser back out because there were two or three things they said the lender wanted, and that took a little while. And then, when we got everything done, they brought them back out and they shipped it and wanted a couple more things done. So, the appraisal process was just a nightmare. And even though it wasn’t Finance of America's fault, it’s still what they do. But all of them that I’ve dealt with directly have been nice people.

Finance of America was very nice and easy to work with. Their customer service is excellent and their rep, Diana, was great to work with. We had a little bit of a unique situation because we had been in the house for less than a year and that delayed everything. Diana first thought the process would take a month and it ended up taking two months. But they kept me informed and they kept moving it forward. There were a couple of hurdles. Because of the value of the home and the size of the loan, we triggered the patriot act and that slowed it down a little bit.

As I was inquiring on my cellphone for a mortgage and before I got off the phone, I was getting calls. They were calling to save time but Monica from Finance of America wasn't really pushy and her approach was awesome. So, I dealt with her. The process was different ‘cause I’ve never gotten a mortgage before. Monica explained to me what the process would be and when I was ready, I could contact her and she would tell me more. The process took about a month and a half and it was pretty timely. There was a little problem with my account. There was a paper that they didn't get or they didn't see when they were doing the finance process before they released the check. Monica kept calling and telling me that they came up with it so that it might take another day or two. After that, it was a day after and that wasn't bad. Monica kept me abreast of the whole process. She was so calm and patient and was not pushy. She was a great asset.

I googled the best finance reverse companies, and it gave up a list. Out of that, I chose Finance of America Reverse. When I talked to them, I felt comfortable, so I continued with them. Getting the mortgage from them was a regular process. They get information, I had a consultation, and they reviewed my credit. They handled it quite well. Any questions I had were answered, and it was very step-by-step. It was a fairly easy process. When it was all said and done, I was happy with how things turned out.

A couple of years ago, we tried doing a reverse mortgage with Finance of America but we didn’t succeed. But then, I thoroughly enjoyed the help that I received from one of their agents. So I said, “If you done right and succeed the second time, stay with those people.” And we did. The process was not a piece of cake, and there was a lot of running around and digging, but I understand. It’s a very time-consuming thing, but it works out. It’s all worth it. And I couldn’t ask for a better agent. I know they get paid a commission for it and they're gonna work real hard too, but our agent went above just trying to help us out.

I needed to do some things around the house and getting a reverse mortgage was one way that I could do that. And I only have my social security as a main income, so there was not enough to go around type of thing. I liked Finance of America Reverse's time frame. The others that I looked at seem to take much longer to do the whole process. And the person I got from Finance of America Reverse and I really clicked. She was very enjoyable to talk to and work with. So, it was a good experience.

A reverse mortgage was more feasible for me in terms of retirement and finance. I had a lengthy application process with Finance of America but it was expected. Everything was done superbly. Their people did an excellent job and everything was covered pretty thoroughly. I was satisfied with my rate as well as the terms of my loan.

We were having some financial issues, and our financial manager suggested that a reverse mortgage as part of our retirement plan might be a good direction for us to take. They recommended Finance of America Reverse to us. The application and underwriting process took a couple of weeks. Our loan officer was Autumn and she was awesome. We considered her a friend. We kept getting some paperwork at our street address, and so we were concerned about that and why we were getting this. I felt comfortable just to call Autumn, and she checked it out for me and put a stop to that. The rates and terms were acceptable. There again, I trusted Autumn and I felt that she would get us the best rate that there was.

I started a loan with AAG but I got frustrated because they had too many hoops for me to jump through. I then changed to Finance of America and we still had many hoops. We had a difficult piece of property. That was our fault and not the lenders. The process took about eight months and our rep did a very good job. It was the best that he could because his hands were tied. When the loan was completed, I was able to pay off the bills that I desperately wanted to pay and I have money left over. I'm a happy guy.

The guy who represented Finance of America convinced me to go with them. Their mortgage process wasn't easy, but it got done. When we were getting the estimate of the house, it had different prices. Still, our rep was honest. Things came off like he said and he was a consumer advocate.

Eleadah is very knowledgeable about the reverse mortgage system. She went over and beyond to make sure that we clearly understood all the documents that were presented to us. She would check to make sure that the information she provided to us on questions we asked were correct. She always returned our calls and emails immediately. She kept us informed through the entire process from beginning to the end. She is a great asset to your company and I would highly recommend her and Finance of America Reverse to any one looking to do a reverse mortgage.

The process took a month and three weeks, and though it was smooth, it would be better to make it a 30-day frame. The rep Marina kept me in the loop about everything, and she was very helpful. The underwriting department was giving me issues, and I wish they had somebody like her so it would have been easy.

Finance of America Reverse did what they said they were gonna do. We spoke to Cecilia and she was absolutely great. What a wonderful personality and so professional. When we first called about this, I called her in the springtime and she explained and she was sorry that she couldn’t do it because in the State of New York, you cannot do it up to this level of mortgage. Then some time in August or September, she said they passed a new law and she said we were ready to go and she was right on top of it quickly.

We were doing some remodeling and we needed extra money. The first time, we did a reverse mortgage through somebody else and then they sold it to Finance of America. My husband was alive then. The second time wasn’t as easy. My husband was already gone at that time. There were bumps in the road, but I didn’t think that that could have been avoided. They were very good in follow-up and communication through the process.

I went online and I found a website that gave 5 best reverse mortgages that had permission to operate in West Virginia. FAR was not the first one. But what I did was I filled out some questions on the website and submitted it. And about two minutes later, I got a phone call from Ed. He was the one I dealt with. He was the one that guided my wife and I through the process. Every time I talked with him, I put it on speakerphone and after one of the conversations, my wife said, “I have a real good feeling about him.” So, we went with him.

Finance of America Reverse went fine. A friend of mine, who is a tax consultant for a credit union, and I researched and found Finance of America Reverse to be one of the top-rated ones. I also considered AAG and they were so far away. They also got some reviews of long waiting periods. I also investigated a second one but I went back to FAR. I dealt with Aaron, and he and I had a good rapport. We talked many times back and forth on the phone before I made a decision. He answered all the questions that I had, so that was the biggest reason I went with them.

I have $4,000 mortgage payments and I went four years without making any money. $48,000 a year times four is a lot of money just to disappear. I could see in a few years all of my money being enough just with mortgage payments. I don’t have any descendants and I didn’t see the point of doing it anymore. The man who did the counseling said that I was a perfect candidate for a reverse and I believe I am, too. I had an unbelievably good experience with Finance of America Reverse. Monica, my loan officer, was an angel. I was impressed with her concern, hard work, and her ability to make a human connection as opposed to just a business transaction.

There were three big players in the reverse mortgage industry. I did some internet searching and by process of elimination, I decided that Finance of America was my best choice. I looked at a lot of reviews from customers and most people were very happy with the company. I had a great experience too. Everything went very well, so I have very high regard for the company and the way they deal with their customers. The application process was good. The rep, Meg, was very helpful and I got the loan. I used the reverse mortgage funds to buy a house from my sister. She inherited our family home but she wasn’t happy living in the area. She decided to move Florida so we made an agreement that she would give me the house in exchange for what I would get from the reverse mortgage funds.

The application and underwriting process with Finance of America Reverse took a long time because we got an appraisal that was way off. It shot itself in the foot, and looked like it wasn't gonna happen. They could have communicated a little better because they were steering me in a couple different directions there. I wanted a new appraisal and the agent said, "Our boss isn't gonna challenge it, this and that." When the rates changed, it made it more appealing, and we were gonna sign, and then they said, "Well, we're gonna put it off a little bit more. Let's get a new appraisal." So, I did that, and then the appraisal came back nearly $100,000 more in the first place, so I was right the whole time that the appraisal was off. There was never any follow up or thank you from them, which I thought was weird. Nevertheless, they did a fair job and things ended up being what we wanted

My wife was gonna be out of work for a significant amount of time with the surgery, so we needed to cover her income. I looked at five different companies that offers reverse mortgage and they were all close in numbers. But Finance of America Reverse looked a whole lot better for me and their representative was helpful most of the way through it. The process took five weeks, from start to closing. But there was almost another week there before we got the upfront money. Having this completed was a bit scary because first off, there's a significant amount of money that can't even be touched for the first year. And not only that, my wife is under 62, while she's under the same guidelines and restrictions with regard to the house, if she's the one last living in the house and she decides to move out, she's got a year to get the loan paid off.

Scott ** went beyond the words "customer service" to direct me through the entire process. His quick response to my request for info is what sold me on the idea plus choosing FAR. Thanks for a job well done!!

I really wanted to not have to make my regular mortgage payments while I was doing some work on my house because I have a two-family house and I wouldn't have my tenant. The reverse mortgage is part of a plan to do the work and Finance of America Revere is the only one that's licensed in New York State. I dealt with the same person the whole time and she was great. She called when I needed to know things and explained things very well. It went very smoothly.

Courteous, patient, informative and helpful. Monica **, the agent I dealt with was genuinely interested in helping me and keeping me up to date on all facets of my Reverse Mortgage application. She did not wait for me to call, but kept in touch to instruct and advise me each step of the way. She made a complicated procedure simple and easily understood. It was a pleasure to work with her.

My experience with Finance America was easy to accomplish the process. Taylor was informative and answered any questions I had. I would recommend Taylor to help anyone that was interested in obtaining a reverse mortgage.

I talked to Finance of America Reverse rep and I asked him about reverse mortgage. He was very good about sending me information and and he gave me all of his contact information, but I forgot. When we actually found the house, the first thing on my Google search was One Reverse Mortgage. I was originally gonna go with them and I had a very nice loan rep. We got started and before I even had the chance to fill things out, he changed to a different division. Apparently, they stopped doing some lending on the reverse because they were so busy with refinances.

Michael ** got me my reverse mortgage through Finance of America and let me know about it. Obtaining the reverse mortgage was easy. It was a lot of paperwork and signing. It took about four or five months, but it went okay. Even the people who came to my house for appraisals and notaries came when they were supposed to and were in and out. This experience with Finance of America was very unexpected. That time, I really was worried because I did owe a lot. I'm stunned and I'm happy that I have my reverse mortgage in the bank. Plus, they said it's tax-free. Now, I just have to pay the taxes for the house and the cost of the insurance. This should help me.

My experience with Taylor was exceptional. He is so pleasant and cooperative with all my questions. He was always available when I needed him and he has a sweet sense of humor. Everything he said he would take care of he did and then some. I`m just glad that it was him that I got to work with.

We very much appreciated the help, professionalism, and empathy given to us by Taylor during the time that we were experiencing a death in the family that slowed things up and his patience in dealing with us thereafter to successful conclusion of our reverse mortgage. We are very glad that we were able to work with Taylor and this reverse mortgage company.

It is my pleasure to have an opportunity to send you an evaluation of Taylor **, the loan officer that handled our re-financing. For openers, I really appreciated his initial contact with me. In his first call he demonstrated a genuine interest is getting to know me, to find out if I was a satisfied customer, did I have any issues with our initial reverse mortgage contract, and to find out if I was aware that there was an opportunity to re-finance our mortgage for a considerable savings. Because of his service oriented approached, I quickly gained trust in who he was and was willing to proceed with the exploration of re-financing.

From the moment that Jennifer (Bunny) ** contacted me concerning my inquiry about getting a Reverse Mortgage, she has walked with me through ‘the’ entire procedure. I CAN’T THANK HER ENOUGH. First she sent me an e-mail and FedExed a hardcopy, outlining what will take place (and Yes, I read the whole thing). Next, was ‘the’ counseling session. It was estimated to take 60 – 90 minutes (over the phone). After 15 minutes, the ‘counselor’ said, “Well, it looks like you understand ‘the’ Reverse Mortgage process” and we were done.

I spoke to three companies and when Finance of America called me, they walked me through the process. They were very attentive and very professional. My mom and I chose Finance of America Reverse because they told us that even if they didn't get the loan, it doesn't matter. If we need to know anything about reverse mortgage, they will still let us know. They were very accommodating. They were the best and we made the right choice. Their rep, Marina, was unbelievably good. I've done customer service for 20-something years but her professionalism and customer service was out of this world. She did a fantastic job. We were told that the whole process would take about 45 to 60 days but it happened within 30-something days, way less than the estimated time we were told which was unbelievably good. We told some of the folks in our church about them and we also know a few more people who wanted to do the same program.

Everything went very well when I obtained a mortgage from Finance of America Reverse. Ellen was very friendly and informative like a good salesperson’s supposed to be. She was very good and I just did what I was told. Application and underwriting took a month. The reason it might’ve taken longer than usual is because I screw around a lot with the details. Nothing to do with the company. Then suddenly, two people arrived with 187 pages of contract and I couldn't believe it. There is one thing, though, as I sent them $9,000 and I wanna pay the interest as we go along. However, the lady said I had to pay something else first in sort of a demanding voice, so I just said, “What the hell do I care? I already sent the money in.” I had sent in more than whatever she was asking for needed to be covered, so maybe I covered the interest but I would never know till I’ll get my next statement. Other than that, working with FAR has gotten me some money.

Reverse Mortgage. Taylor was our representative of your company, he kept us informed at all times. He answered any questions we had and followed up to make sure we understood. The process went smoothly and quickly.

I was looking for reverse mortgage and I called Finance of America Reverse. It was a good interaction and the application and underwriting took about 30 days. The process was easy and they answered any questions I had. I really liked the loan officer and I would say we became best friends or like family. He is young but he knew what he was doing. The rate and terms of the reverse mortgage were good as well. In fact, during the process, the rate went down some so that made it even better.

I built an $800,000 house. I borrowed 200,000 from Finance of America Reverse to access the equity and to withdraw that money tax-free. I was not happy with their price. Also, there were certain requirements that the rep I worked with had no control over. The processing took too long, about five months. The application and underwriting process was simple but my rep, Julie, passed on the processing to somebody that she depends on and she would come back to me and say that the girl didn't do the job or she didn't get the information that she needed. They didn't seem to have a checklist.

We needed the cashflow and went for a reverse mortgage. I liked the way the Finance of America loan officer worked with me. His name was Toby. Also, I didn’t have to pay for the appraisal upfront. I was concerned with that problem. The whole process was about as good as it was gonna get. One time in my life, I was a loan officer so I’ve been involved in that stuff before. The guy there was helpful and the process was as smooth as you can expect.

Doing a reverse mortgage seemed like the right thing to do for me. Finance of America Reverse gave me a better price on the loan and so I went with them. The application and underwriting took about a month, and the person I dealt with during the whole process seemed to know what she was talking about. Also, I was expecting a lower interest rate and the upfront price was better than what I got. Working with Finance of America Reverse has made my life easy.

I needed some work done on my house and it’s some pretty expensive work. So I worked with Finance of America Reverse to do a reverse mortgage. My loan officer had patience to try to explain everything, and whatever questions I had because there were a lot of things I didn’t understand. She took the time and explained them to me. The rate and terms seem to be okay. Working with them is helping us a lot right now.

As many consumers we were not sure what to expect when we first started the process. We were very blessed to have Taylor ** as our guide through the entire process. He met every expectation. He answered all questions in language we understood. We never felt pressured and felt free to call him at any time with questions and concerns. I feel even in future transactions if we had questions we could contact him. For us the process was easier and more pleasant than we might have anticipated.

I had a nice call from a gentleman of Finance of America and I seem to have connected with him just over the phone. I don’t like anybody that pushes me or talks me into anything. And I found him to be very patient and very pleasant to talk to over the phone. My loan officer, Kevin, was also excellent. He was right on the spot, just perfect, and explained everything to me. The application went well.

I went through a good process when applying with Finance of America Reverse. I talked to some people who work there and they were very nice. They got in touch with me all the time which I liked. However, my interest rate is too high with them compared to a regular loan. I would like the interest rate to go down a little bit. Still, Finance of America is fair. They are a good company.

My mom has dementia and I am her guardian so, we are caring for her and I’m home right now in order to do that. Plus, in order to continue to keep her at home and provide the best care that we can instead of sending her to a nursing home, we did a reverse mortgage on her house. We started the process about a year ago. We’ve been talking about it for a long time but as it was, we were running out of resources. It was clear that in order to get through another year or more, we needed to do that. We asked around what the process was from my lawyer and we got some advice. We found Finance of America Reverse and started working with them. We expected that it would take about three months to finish everything, and it took closer to nine months. That extra six months was challenging but they did things to make it work.

We have a line of credit, and we don't plan to use it hopefully ever, but it seems like a good way to have a permanent access to the equity in our home. We chose a reverse mortgage for financial security and we’ve been with Finance of America Reverse since December. The application and underwriting process didn’t take very long. We live in a condominium and the biggest issue was HUD approval but once that was taken care of, it was relatively quick.

I needed a little cash, and I thought that a reverse mortgage was the best way to go. Obtaining it at Finance of America Reverse went pretty quick. I had a great girl on the other end, Nicole, who I thought did a great job. She told me everything and it all came to reality. It fell in place and it was very simple. She made it enjoyable instead of drudgery. The terms were a little questionable though. Rates were up in the air, but in the end, she came through. We had another company close a little bit better, but she tried to match it pretty close. So overall, I was okay with that.

A reverse mortgage seemed like a good thing to do at the time to free up some money, and Finance of America seemed to know what they were doing. The longest thing was getting the appraiser in here and having him do his thing, but the rest of it went very well. The rep did a nice job and he returned my calls when he said he would. So far, working with them has made things better.

I liked how Finance of America Reverse returned my phone calls. Plus, the rep whom I worked with was good. However, there were nebulous issues that were left open that it would have been better to be upfront about. Part of that was letting me know what my expectations were in terms of the kind of monies I could walk away with. It was kinda high in the sky and yet it didn’t come through.

Recently I applied for a reverse mortgage at Finance of America Reverse LLC, a process so complicated, tedious and demanding. With this letter I would hereby like to compliment one of your employees, Andrew **, Reverse Mortgage Specialist for the excellent service he provided me over the past few months. Mr. ** helped me to sort out my application after a failed attempt with a different reverse mortgage company. Mr. **'s professionalism and enthusiasm to get my application approved exceeded my expectations. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with your company in the future. Sincerely, Mohammed **

Finance of America Reverse's application and underwriting process took too long. It was not because of the reverse mortgage organization as much as it was just other things were happening. My wife passed away during this time. Also, the rate I got was too low. My type of home goes for over 400,000. But when they got their guy to come out to do the appraisal, he rated it at 375,000, which I thought was absolutely ridiculous. However, I was retiring and I needed the income so I had to go with it.

We didn’t plan properly, so we had the opportunity to use the equity in the house to feel more secure towards the retirement. I talked with Toby of Finance of America, and he was very convincing. He didn’t really pressure me and he gave me all the correct information and worked with me. It's a big investment and I feel comfortable. I just hope I made the right decision. I won’t know for years to come.

Applying with Finance of America Reverse took a while. They kept calling me back for more paperwork. Even so, Ernie, the gentleman whom I worked with, was most helpful. He was very thorough in answering any questions I had. The rates I got were fine.

I had to rewire my whole house and it was gonna cost a lot of money, and I didn't have that money available. The process took a few months, and what took me the longest time was the research that I did to understand the process and doing an evaluation as to which company to go with. I spoke to various people that had reverse mortgages, including people that had experiences with Finance of America. I decided that they were the company I wanted to go with after doing a comparative analysis. Randy was the adviser to help me get through the process, and he was fantastic. He was accessible and he answered my questions. If he didn't know something, he did research and got back to me. He was very responsive and it was a pleasure working with him.

I no longer work. I live on a fixed income and I needed to get rid of the monthly payment to a bank. I contacted Finance of America Reverse and they sent me the appropriate paperwork. Everything was smooth. However, I live in New Mexico in the mountains in the desert and it took two and a half months for them to find the FHA appraiser to come out and actually do my property. Still, Finance of America was very competent and they did a good job.

At Finance of America Reverse, we had some irregularities that were off the usual chart and a lot of things to work through. It was a very difficult and stressful process. Initially, we started with another rep and we realized he wasn't keeping his word. It seemed he didn't know what he was doing. I told Finance of America that I wasn't gonna work with that guy anymore and that I would go back to my previous company. They moved us to a supervisor who took a look at our situation and in about three hours, we knew more than what we got to know in six weeks with that previous rep. There were some difficult hoops we had to jump through to get there.

I went online and did research to see which were few of the top-rated reverse mortgage companies. The rep of Finance of America was good. I've been in the real estate business, so what I expect for communication is maybe different than the next person. And I couldn't have felt more comfortable. I'm pleased with how it went. Communication is the key. You can never have too much communication.

I initially spoke with a young man at Synergy but I was so disappointed in him. He called me constantly to get me going. He got me to sign up but I pulled my reverse mortgage application from him and gave it to Jamie at Finance of America Reverse. She was kind and very knowledgeable. She was not pushy and there was no used car salesman push. She was personal but not over the top. I mentioned to her that I'm having some serious family issues, health-wise, and she would call to check on me. Although, she had some problems with her staff, which I do not fault her for, I could trust her to do what was best for us. That meant the world for me. Going what we've been going through made it extra necessary for me to have somebody I felt I was in good hands with. I was so impressed with Jaime. Finance of America owes her because she is phenomenal. I'm referring people to her.

I have had the most pleasant experience with Finance of America Reverse. We had some situations in my case that were hard to deal with. My mother passed away a little over four years ago, and I had never changed the deed over into my name and not had to place a survey, and we had to go through quite a rigamarole to get it done. But the person I dealt with stayed with me and told me what I needed to do. He was very patient and helped me in any way he could. I was really pleased. I liked him a lot. I consider him a good friend.

Finance of America Reverse's loan officer was absolutely awesome. I was very comfortable with him. It was really easy to get the mortgage. Everybody came to my house and did everything I needed to do. The only problem I had was the attorney that they picked. I wish I could’ve picked my own attorney, but I dealt with that.

The loan officer reverse mortgage specialist Monica ** was very professional and got paper through quickly. She is a great asset to the company. I would recommend any of my colleagues who are looking for a reverse to look her up.

When we looked at our investigation of the various firms that offer reverse mortgage, because every mortgage company don’t offer them, FAR was one of the top 5. So we picked them. The process was very good. It was pretty much on schedule and the activities took place pretty much as just as they described that they would. So, there were no surprises. A lot of things during the application were done online, and through e-documents. So, very automated. So, it was good. The process took six weeks or so. But the rates dropped after we did it.

I inherited the house when my mom passed away. I wanted to get an equity loan to have work done on the building. But no bank would give me money because I have no history with the house, and so reverse mortgage seemed like the best choice. It was the only way I could get money out of the house. Everything went smoothly and as expected with Finance of America Reverse. I had a good credit rating, and the house is worth a lot of money that we verified, so the process was easy. And it probably would have gone smoother had I not broken my arm.

We had some things we wanna do so I needed some extra cash. Getting a reverse mortgage made a lot of sense to me. When I decided to take that course, I expected that Finance of America would have a lot of regulations and I understood the reason why these things were done. It took three months from the time we agreed to do it to the time it was closed. There was no big rush and in the meantime, I was able to pay all my bills. And although the rate can be lowered, I understand the risks involved. But right at the close, the rate was reduced so I was satisfied with that.

I needed some financial stability because I’m retired and when I was doing my research on certain aspects of a reverse mortgage as opposed to a second mortgage, the Finance of America Reverse reps were very courteous with the way they were informing me of what the differences were as well as what might or what might not be in my best interest. They were very professional and that impressed me. I applied and the process was lengthy, but necessary. They need to do their due diligence and do their research because it is a substantial investment on their part as well.

Finance of America was connected to my previous reverse mortgage account. The rep that assisted me during the process was nice and friendly. I got a set rate which was okay. So far so good and I would recommend them.

I talked to three different people and I liked the way Mark from Finance of America Reverse sounded. He seemed very knowledgeable and he answered my questions most of the time to my satisfaction. He seemed to know his business and he could get it across. The application process was lengthy. The application and underwriting process took three or four weeks. A lot of that was because I was out of town a lot. But the appraiser and the notary came promptly when they were supposed to. Also, I felt that the rates were a little bit high. I have several days during a week that I wish I had not done the loan. At this point, I have not gained any benefit nor any negative from it.

The Finance of America Reverse reps were responsive and courteous. They got back to me, gave me an application and looked up my budget of my monthly expenses. They then sent me through a counseling group. They were knowledgeable. After that, I filled out the papers and had an appointment. The agent was supportive and he was available almost 24/7. He gets back to me within half an hour and he explained things to me that I could understand. The application and underwriting took a week or two and the longest part was the appraisal process. Also, the fees are high, but that’s how it is with a lot of them. All in all, they were very good and I was very happy with them.

We’re running short every month. Aside from Finance of America Reverse, I talked to three other lending companies. Finance of America was the most honest. In the beginning, some of the companies started with a higher interest rate then as I told them that I talked to somebody else, they lowered the interest rate and they just came in with their best thing right out of the gate.

I wanted to stay in my home and got a reverse mortgage with Finance of America. The application process was more than what I expected and I felt like I didn’t have enough time. Their appointments were always late in the day for getting any kind of paperwork done. And the application and underwriting took a couple of months to complete. There were a few errors with the home appraisal and I really had no say in how to get them corrected. The homeowner should be able to somehow have more say with that. Other than that, the representative was very good. They were consistent with whoever their rep was. I would get the same person when I'd call back or that same person would call back.

I worked with Taylor ** with Finance of America during the process of acquiring a Reverse Mortgage. Taylor was very helpful in explaining the process, he followed thru with things in a timely manner and I always felt that he was knowledgeable and professional and had my best interest at heart. I would highly recommend Taylor to anyone interested in a Reverse Mortgage.

The application and underwriting process at Finance of America Reverse took 3 weeks and the rep did well even though the rate and terms of the mortgage was misleading to me at first. Some of the things could have been a little easier to comprehend, but everything's all right.

I got a reverse mortgage plan to get rid of the mortgage payment. I checked out a variety of reverse mortgage companies, and went with FAReverse because of their agent. She was more credible than other agents I have met from other companies. We went ahead with the appraisal, fixing up the repairs, and then getting the loan. It was, however, a long process -- it took six months. There were a lot of snags, but we did it. I didn't think other loan people would've stuck with it as long as our agent did. So, I was very pleased with her performance, persistence, and knowledge on how to do things. We are done with the process. Finance of America Reverse has impacted my life 100% favorably with the outcome. I'm very satisfied and I've already referred over several people.

I had contacted another company, and Finance of America somehow got my name in the system and contacted me. They offered me a better deal than the other company I was talking to. During the process, they give you an application and you fill that out. You send that in, they approve you and the process starts. They start checking all the information you provided, then send the lady out and you sign the papers when they approve you. The representative Taylor did a very good job and was right on the ball. Everything went along very well.

Amber at Finance of America Reverse was my financial advisor and she was fantastic. She was the only one that wasn’t pushy, and the only one with facts, figures, and watching out for my best interest. The application process was a bit of a pain in the butt but it's the government and paperwork. I'm not so impressed on the rate and terms of the reverse mortgage because everything in my neighborhood goes for X and because I was getting it in order to obtain a new roof, my house was greatly undervalued. Now that I have a new roof and a new fence around my place, my place went from being 183K up to like 280K. It’s all a numbers game. It’s a racket. Other than that, everything was okay with Finance of America Reverse.

The application process was very long. It was about five months. I took my time and I wasn't in a rush. It was fine. I'm agreeable with the process, and the rep was patient with me.

I have COPD and emphysema. So, I'm tired of working and I want to just relax now. I had talked to a couple of providers, and Finance of America explained it to me better, and the person that I worked with, Katie May, was very nice. I could call her or get called back to answer any questions I had, making it as clear as possible. The paperwork signing was way less than 30 days, no long wait and no long answers. I recommended FAR to my pastor, and he went over it too and I gave him Katie May’s card. He's newlywed and thinking about doing it also.

The person from Finance of America Reverse that we talked to, Scott, was more personable than other companies that we had looked at. Our circumstances were different than anything Finance of America had ever done before because we live in rural United States of America. Getting things done actually took two months longer than what it would normally take, but we were still able to get it done. Scott was very positive in doing everything he could do to get things taken care of and help us understand what we needed to do to continue the application. So, all that worked out quite well. And it has impacted my life quite positively.

I went to Finance of America Reverse to do a reverse mortgage and I liked their terms. I took a little while during the process but everything seemed to go smoothly. It took about two months and I was worried but everything worked out fine. When I had questions, they were answered. The rep was really nice and I liked him a lot. He was always there when I had a question and when he needed something to be done, he'd let me know and I would do it. It just rolled along really easily.

We recently used Finance of America Reverse to get a reverse mortgage for my mother. We worked with Toby ** and he is nothing short of AMAZING! He answered every question completely and quickly and walked my mom through every step of the process with grace and finesse. He allowed her to feel completely in control of each step and she walked through the process with confidence in every decision. I would definitely recommend working with Toby ** at Finance of America Reverse.

We started out with somebody else for our reverse mortgage but the communication wasn’t very good. We were getting different messages from different people and they delayed. I contacted Robert from Finance of America Reverse and then he took over and did our reverse mortgage. The rates and terms are very satisfactory. In the end, everything went very smoothly.

I was very pleased with Taylor. He explained reverse mortgages to me and was very patient and thorough in answering any questions I had. He was available anytime I needed to contact him when I thought of another question. I would recommend him highly. Even though we were many miles apart, he made me feel like he was very close and would always be there for me. I felt that he was very knowledgeable and had the desire to help me.

The Finance of America Reverse representative was very courteous, upfront, pleasant, and professional. He would call back instantly if he didn’t pick up my call. 99% of the time, he immediately answered the call that I place to him. He kept us up-to-date on everything that was going on. I felt like his calculations were much more correct than another institution I was working with who didn’t give me what I thought was exactly the correct information during the process.

My wife and I made up our minds to do a reverse mortgage with Finance of America. They were the first people we talked to and they proved to be very accurate in follow-up. The loan servicing officer was very customer-oriented and followed the thing up and got it done. They were very involved on the application process. Also, their rate and terms seemed okay. Finance of America did what we wanted to do at this point in time. We're happy with their service.

My Finance of America Reverse loan officer was a nice, young guy. I like working with young folks. And he did everything he could to make things go easy as possible for me. As a matter of fact, I promised to him more customers. But I thought we had the paper reduction act. And it looked like to me that on the application process, we produced a lot of paper. Somebody came to my house with the paperwork. I thought that was kinda cool. When they came to the house, it took about 45 minutes.

Taylor ** was my contact at Finance of America Reverse. Taylor was very professional and always available to assist me. Taylor returned my calls immediately. There was a time difference, but he was always available. Taylor walk me through the process and took time in explaining in detail the process. Taylor had my best interest and made me feel that I was his first priority. He could hear the stress in my voice. I would recommend Finance of America and Taylor to my friends.

A friend of mine in Long Beach used Finance of America Reverse and he told me to look at what they offered if I was interested. I talked to the guy, Aaron, and he took care of everything. If there was a document missing, he would contact me, then I would get a copy of it and send it to him, and he would solve all my problems. Aaron did most of the phone work for me and he was available almost 24/7, including weekends. If I leave a message, he always returns it. If I had a question, I would call him and he would explain things to me and we should be able to go from there.

I checked some of the other lending providers and it boiled down that Finance of America seemed like the best one to go with. The process took a month and a half and there were a lot of questions but since I could answer them on the computer, the application was very easy. They worked with me real good. Randy, the representative, was very helpful, energetic, and really nice to talk to. We shared a lot of laughs together and he made things real simple. He'd call me or I could call him and he answered any questions I had. If there was anything that came up that I asked him that he wasn't sure about, he would check that and get back with me as fast as he could.

Taylor was accurate, punctual, and friendly... a big help in a process that has been misunderstood, reverse mortgages. It was comforting to know he was on my side throughout. Highly recommended! Howard

Everything has worked fine with Finance of America Reverse. I wanted to have the value of equity in my home available to me as time went on without having to do a house refinance or sell it. I’m 69. I’m thinking ahead 10 years or so. I clicked on a thing that was one of these internet ads, and it was a LendingTree thing. And all of a sudden, I started getting bombed with One Reverse Mortgage, Finance of America, and different ones. I spoke with a fella named William from Finance of America, and we hit it off. I had actually done some research a couple of years ago before I was ruled eligible just kinda putting my feet in the water to kinda know stuff about reverse mortgages. So I knew a little bit. And William was good, and so I went with him. He made the difference as the representative. He was the one who kinda won me over to work with that company.

Nicole from Finance of America Reverse was one of the first people that called me after I had put an inquiry in. And she sounded so down-to-earth, and I felt our personalities matched. And so, I went with her. Getting the mortgage with Finance of America was a pleasant experience because Nicole called back right away if I called her. If I had any questions, they were answered right away. And in any long mortgage thing, having to get paperwork in and all that, it took a little longer than I expected. But that’s something you kinda plan on.

Finance of America Reverse is a good company to deal with. I needed money and a few of the companies I looked at kept referring me to them. For the average person, I’m sure the mortgage process is not as difficult as it was for me. My husband passed away and I had trouble hunting down the paperwork I needed. Other than that, Finance of America Reverse was great. If I needed an extra day, they gave it to me. They were always good with the advice too. If I had questions, they had the answers. They made things very simple. There were a couple of things I didn't understand or didn't know that much about and they explained everything fully, including escrow. It was good. Also, I felt like Monica (the rep) and I were friends for life. She’d call, I’d call. She’d text, I’d text. It didn't matter what time, day or night.

I liked the guy that I talked to at Finance of America Reverse. He explained everything really good and then the application was fairly fast. Some of the people who came to me to sign papers didn’t have them all and they had to come back so it was delayed a little bit. But it really wasn’t a big deal. The process took about two months and I had to wait a little bit longer than what I should have had to wait. But it didn’t bother me. The process wasn’t that easy but it should’ve been and they’ve apologized to me several times. I’m satisfied with the way they did the reverse mortgage. The rate and the terms were also good. Working with Finance of America Reverse has made my life a lot easier. I paid off bills. It really helped a lot.

Finance of America Reverse reached out to me after I researched AAP online. While their loan officer was a very nice man and I knew he does his job very well, the process of obtaining a mortgage thru them seemed like I was under pressure and stress for three months. I didn’t wanna do it in the first place and it seemed like it was a huge hassle. Though there’s no way our house is ever going to flood because it’s built up on a hill, we had to buy flood insurance because our house is in a floodplain. That flood insurance had to be something we purchase every year and it had to be a certain amount that was very expensive! Recently, I got a letter from them saying that I don’t have enough coverage on my house. I need to go back and buy more flood insurance, and if I don’t, then they’re going to add the flood insurance, and then they’ll charge me.

We can save some money now we're not making a house payment and we're doing a lot more things. A reverse mortgage fits in to what we're doing now. I talked to Finance of America Reverse and they made the most sense and weren't as completely lined of bull crap. We had to do a class to get informed on what reverse mortgage is all about, then it was just a matter of paperwork, and we had to get the appraisal and wrap up relatively quick. The process took a bit more than a month, which was a little longer than they said. That was out of their control, but they could have used a different appraiser.

My wife has Alzheimer and now she’s at home. It would be very difficult for me to pay the mortgage. It was ten hundred bucks a month. Without the mortgage, it will be very easy for me so I decided to get out of it and get a reverse mortgage. The process was very long. It lasted about three months because it was necessary to get some of my documents. Also, I was connected with a different person in Finance of America Reverse almost every time so sometimes I had to explain something that I had already explained to somebody. And my English is not so perfect. It was very difficult for me. If I got the first person again, the woman, it would have been much easier. I am not the typical American who has perfect English. It would be much easier if every person who connected with me, especially if they would be talking about finance and law, to please have a Russian interpreter. It would be very important. But that aside, I have a positive opinion about this process.

I had applied for a reverse mortgage before. It was almost a year and I never got anywhere. I was so mad at the whole thing that I just threw it in a corner. When I tried the first time, my wife had brain cancer. When she was asked questions about stuff, she got all really screwed up and messed up. She was scared and nervous. When we did the paperwork on it, we were told that my wife wouldn't have to sign anything. But when it got all said and done, we were told she had to sign something. That was not gonna happen because I was not gonna put her through it. I just told the mortgage company to go to hell.

About two years ago, I started looking at the current stats of a reverse mortgage. I called three different places and got information. They all sent packets. And I really didn’t move forward with it, hadn’t really intended to, just wanted to understand it. About a year later, I called the one that made me feel the best about the experience, and the same guy answered the phone, and I was very impressed with that. And that was Toby from Finance of America Reverse. I really enjoyed the process and working with them has been great. The process went beautifully.

I got an interest-only equity loan from Finance of America Reverse. Their rep was nice. He wasn't obnoxious or calling me all the time. He was the one that was the least offensive. My concerns were addressed very well. The rate and terms of the mortgage were good too. The whole process did not take very long and it was done to my satisfaction. So far, so good and I'm glad I did it.

Finance of America Reverse did a great job. My mother is happy and I'm happy as well. Everything pretty much was going through me. I was the guidance for my mother. I handled everything, making sure that she understood and that she really wanted to do this. The lady that I spoke with did a wonderful job. She was very informative. I didn't feel that she was holding anything back. When I asked some questions, she answered them to my satisfaction. I have no complaints whatsoever. The process was okay. The notary that came was also Puerto Rican, also from New York where we're from. Although, it was a serious thing, it was pleasant 'cause we're kinda related to each other where we're from. It couldn't have gone any better. The overall experience was awesome.

We wanted to travel and feel the freedom of enjoying our wonderful place here, but not having to sell it. We don’t have family that needs to have it willed to them, so we wanted the last years of our life to be more quality. We heard of Finance of America Reverse from a friend right when we started thinking about doing it, so we called them and moved forward.

When I went online and responded to some type of compare quotes type, I got two or three responses from various companies. Finance of America was the second to respond. They were not my first choice because they were not the first to respond. But Nick, the front person for them, was very helpful and non-pushy. He walked through the process from an advisory endpoint and won me over over time. It took months for us to decide to finalize the process but it was from our slowness. It wasn't the company. The process was cumbersome as any mortgage I’ve ever applied for, with all the paperwork. But until that system is changed, that’s pretty normal. Besides, the loan officer was very helpful, very low-key and not pushy whatsoever. One of the people who called was from New Jersey while Nick was a Midwesterner. The differences in personality was very much of a contrast.

Everything went smoothly except for the damn appraiser. He kept wanting more and more. He came to the site here and said he needed certain things. We did those certain things but that wasn’t good enough for him. Then we found out that part of it was that he wanted a completely different fixture. Overall, the process only took up about three months. But the loan officer at Finance of America Reverse, Taylor, got a little pushy. I really didn’t need this thing and he kept pushing that I really needed it for my financial problems. I guess he was just doing his job in trying to get me to go. At times, I was comfortable in the process but then a lot of times, no. I also thought I was gonna get a little bit more than what I got and I’m still waiting to see after the first year what more I can get. But I was agreeable with the rate and terms and overall, I was happy. It’s given me some money to work with, to work on my finances.

We needed to take care of some bills and the reverse mortgage seemed to be the easiest way to do it. Our prior mortgage is also with this company but the application process was rather lengthy. It went on for a couple of months. I wish there were less requirements and I would’ve also liked to have seen a lower rate but it is what it is. That aside, they were real patient. They did a good job and working with Finance of America has definitely made life easier.

We got a reverse mortgage because it was the best way for us. We had our house paid for, but we decided we could use it to further our income. So, that worked out very well. I got in touch with Finance of America through a brochure and Carol then called me. She really walked us through everything that we needed to do. She was very personable and helpful in walking us through some things that we weren’t certain about. So, we were very happy with her. She really understood what we were looking for. She was a very good person, and I looked upon her as a friend after this experience.

Our home was paid for. It's only 12 years old and I knew I had equity on it. There were things that needed to be done. My husband had been ill for the past 10 years, and our efforts and finances went towards taking care of him. He passed away recently. But he wanted the house taken care of, so I am trying to finish up his bucket list.

I wanted to free up the cash we were spending on payments to enjoy our life more and Finance of America Reverse has taken some stress out of my life. Compared to other companies, they were more straightforward and they broke down everything where I could understand it better. The process to get the reverse mortgage took just under a month. But I was in the mortgage business before so I know the application process is a pain in the neck no matter what you do. I think everybody is in the same boat. It was very lengthy and there was a lot of things to sign. I would have also liked to get a little better rate but it's all based on the LIBOR so there's really not much they can do about that.

Aaron, the one that I worked with, was very nice and reassuring. He was at my beck and call all the time. He answered my phone calls right away and he called me back. It was like he was living in my house. So he worked well with me. I was impressed with his availability as well as his ability to explain things and put me at ease. When I did it initially, I had second thoughts and pulled back. But the process was very easy and the rate is good. I wish it was better but I didn't have good credit anyhow so I'm okay.

Everything went extremely well with Finance of America Reverse. The agent we had did a great job for us. Everything was handled efficiently. We never even had a problem as far as escrow. So, we were very pleased. We came up with some very favorable terms, and better than what their competition was offering. The process didn't take that long and it went very smoothly.

I was checking with Rocket Mortgage, but the mortgage thing didn't suit me. My house is paid for and I didn’t wanna go through all that stuff. So I went and decided to go with Finance of America Reverse. I'm extremely happy with the fella that I dealt with. He was a super nice guy. If something was lagging, he jumped right on it. The only thing that slowed things down was the appraisers. It took one of them about three weeks. He always had something else to do. But I'm more than happy with the way it went. We closed around the first of the year. The timing turned out great. I'd certainly recommend Finance of America Reverse.

We started with another company for our reverse mortgage and they were horrible. It got to the point where I was giving this gal the same information two and three times. A year later, I finally said I'm done with them. And then we found Finance of America Reverse, and the process was smooth. Julie walked us through it, and she was amazing. She was professional and she got it all done. It was a good experience. Working with Finance of America Reverse made me less stressed.

We're really happy with Taylor ** at Finance of America. He made the reverse mortgage process easy, easily understood and left us with a sense of security. Taylor has made himself available for any and all questions, answering them in a timely manner.

Everything went really well with my experience with Finance of America. Their rep was very knowledgeable about reverse mortgages. I talked to a few different ones and I liked what he had to say. He knew more about it. They went through the application process pretty thoroughly. It got a little aggravating, but all in all, it really wasn't that bad.

There were four different parts to getting a reverse mortgage but it was painless. It was good. I wish the rate would've been lower but that’s understandable under the circumstances. The whole thing took a couple of weeks, maybe longer, but I spoke with one guy at Finance of America Reverse most of the time. Then I also spoke with a lady once or twice. The guy was very helpful and I really liked him a lot. I was very appreciative of everything he did for us. The girl was good too. She was very helpful.

Nick, and everyone working with him at Finance of America were absolutely wonderful. Always communicated what he needed from me in a more than timely manner. All worked out perfectly and I so appreciate all Nick, and everyone else involved did for me. TY so much, Michael

Finance of America Reverse is a lifesaver. I was on the verge of losing my home and I was very depressed and not feeling very good about myself since I was going to lose the home that I had already paid off. I applied for a reverse mortgage with Finance of America. There was a lot of paperwork to go through but the rep, Scott, seemed to have taken care of everything for me. He would keep me informed, even if it was just to say, "Hi, we're waiting on this, and as soon as I get it, I'll get back to you." He stuck with me through all the problems we had. Overall, the experience was very good. I could see myself having gone into bankruptcy and maybe losing the house but that didn't happen. I had $500 in my bank account when the reverse mortgage was finally approved. They provided me with some upfront cash and now I have a lifetime supplemental payment. I'm happy. I would recommend Finance of America Reverse.

This process is not something you want to start without being well prepared which means having all the information you will need readily available. Getting all the paperwork and details sorted out beforehand will lessen the expected aggravation of the process. As far as Finance of America Reverse I am very happy and pleased that I went with the company. And what I learned is the agent you work with is Very, very important! Make sure you are comfortable working with this person; this is the person who's going to be with you from the beginning of the process to the end. If you read through the other reviews and comments, many of the problems people encounter are with the process, and not with the agents who are helping them jump through the many hoops along the way. I was very lucky! I worked with Miranda who was knowledgeable and persistent enough to keep the process moving to completion.

Taylor was great to work with on refinancing my reverse mortgage. He stayed in contact with me through the whole process and we worked together as a team. He was honest and straight forward answering my many questions. Yes, I highly recommend Taylor to my friends and family, which I have already done. Great job Taylor!!!!

It was a real pleasure working with Taylor always responded to my phone calls. Explained everything every step of the way. He even took my call after hours when I was signing loan documents. I would highly recommend him and your company.

I had so much equity in the house and we were tired of pulling money out of 401k. Finance of America Reverse offered a competitive deal, and I liked the representative. Their application process was a little bit cumbersome. But I liked not having to speak to anybody but one person through the whole thing. And that person got me the answers I needed to make the decision. He gave me what I asked for. It was a good experience, and I’m happy with the service that I got. FAR is the model that I would like to see all the companies use.

I started out with One Reverse but they turned me down on a technicality because they didn't know what Texas Law was. Dani reached out to me and Finance of America Reverse was one of the companies that was considering buying the mortgage from One Reverse. I explained the situation and after we talked, he began to look into it to see what the deal was, and he found out that I was correct and One Reverse was wrong, so we proceeded from there.

After applying for a HERM at another competitive reverse mortgage company and having a very negative non-customer-focused experience and long delays with no updates from that company's representative, we called Robert ** at Finance of America Reverse. His 10-15 years experience with reverse mortgages was apparent from that first phone call, and his estimate of closing costs, sent to us within 24 hours, was significantly less than those quoted by the previous company... So we agreed to go forward with Finance of America Reverse. Within 3 weeks, we had closed. Robert kept us up-to-date on each step of the process, answered all our questions in a very timely manner, explained the complexities of reverse mortgage types, interest calculations, mortgage insurance, pros and cons, etc. We HIGHLY recommend him and the company he represents!!!

Choosing which lending company to go to is a really complicated decision. There were so many variables and Finance of America Reverse was a logical choice. We put some feelers out there, and we got multiple responses. We received some quotes and information through the US mail, and then we received some via the internet. We took a long time to do the refinance. We started the process, and it took us three months to decide exactly what we wanted to do and how we wanted to do it. So, when we decided, then we went through the appraisal process, then it was pretty much closing. The rep was very informative and there was no high pressure. He was willing to compare to all their competitors. He was very straightforward and honest about it.

My son-in-law picked Finance of America Reverse and they did a very good job. The rep was amazing. The process took a month and the rates and terms of the mortgage seemed fair.

We had equity in this house, and we figured we might as well use it up. The process at Finance of America Reverse was fairly simple, though the amount of paperwork was brutal. It also seemed like it took a while after it was done. But they kept us informed and if we had any questions, we got the answers right away. The rep Cyndi was very thorough. She gave us time to think and call us back, and it seemed like she didn't leave anything to doubt.

I got in a financial situation and I didn’t have many options left. I talked to several companies and Finance of America was the one that I seemed to like the best so I stuck with them. They explained to me everything such as what I needed to do and what I needed to get paid off. But the application and underwriting took longer than normal and Finance of America had to stop it for a while. In order to get the service, I had to get a couple of things paid off. Other than that, everything seemed to go smoothly.

I was fearful because I’m by myself now and I’m getting old. I wanted money in reserve in case I need it. I talked to a gentleman that I know who’s in a club that I’m in, and he said he used Finance of America Reverse. Ellen from San Diego was great and I love her. She did most of the work and she knew everything. Every time I had a question, she had the answer. I received a thing in the mailbox and I gave her the phone number, and she said, “They’re not something you wanna deal with.” So, she helped me out a lot. Now I have money to break my bills. I’m well-pleased.

Ellen, the rep, contacted me a year and a half ago when I was looking at Finance of America Reverse but I said I wasn’t ready yet and I wanted to look around. Then, this year, when I looked at it again, she contacted me. She was right on top of things and I was very impressed. She knew all about it, gave very good directions and she was good. She also kept reminders, checked and followed up. She took care of everything and I felt very comfortable working with her. I would highly recommend her. I got the reverse mortgage so that I didn't have to work two part-time jobs. The process of getting it took almost a month and it wasn’t difficult. They needed to go through all the steps and the counseling is important, too. The rates and terms were good and working with Finance of America Reverse relieved a lot of stress.

I've already got a mortgage plan with another company. I am always covered. I've already got the equity line paid off, and I got some money in the bank to pay additional things. Both our kids don't seem to be interested in the house. And for that reason, we decided we go to reverse mortgage, get what we could to pay off that loan that we had loaned our son, and we paid that. And now, he's gonna be out to paying it in that reverse mortgage if he's going to keep our house or just go and sell it, and he gets what's left. So, I felt like that was way better than I thought.

My family and I would like to thank those at Finance of America and especially my main contact Taylor. The loan restructuring will allow me to stay in my home, better service my debts and provide funds to enable me to enjoy life. The loan process was painless, explained thoroughly and the final agreed upon terms were excellent. The company's internal and outsourced agents were always punctual and professional in their duties. My best to you Taylor for your guidance through the process and to all at FOA.

Finance of America Reverse had good reviews, and I liked the people that they had. They didn’t make me feel rushed that I had to hurry and make a decision. They told me the interest rates may change but I can’t rush myself. I’ve gotta take the time to read everything, look things up, and picture myself. And I did all that. It took me years to decide. But then, Finance of America Reverse got me right at the right time.

I had excellent experiences with FAR throughout my reverse mortgage process. They offer very competitive terms and their goal is your complete satisfaction. I was given a comprehensive overview of the terms in the initial quote, and all my questions were answered upfront in concise easy to understand language. Their customer service and follow through is outstanding and I was kept well informed every step of the way. My experience with FAR could not have been better, and I highly recommend this company to anyone seeking a reverse mortgage.

We had a bad experience with Quicken Loans, and I happened to see Jamie’s thing. I talked to her and she sent me out the materials. We went from there because I liked what she said. Finance of America’s application process was very simple. The whole process was very accommodating and very easy to deal with. Jamie's great, too. She’s got a very straightforward, honest way of talking to you, and she kept me up on all the process as it was going on. She and I got along just fine. I was very comfortable with her. I knew what to expect from her and her guidance made things go a lot faster. She kept me well informed. I would have liked better interest rates, but in our situation, it was about as good as we're gonna get. We had a lot of things we needed to take care of and we got everything we wanted done and paying a few medical bills that I’ve incurred. Finance of America has been very helpful.

I've developed a good relationship with Chuck, one of Finance of America advisors. And as I did it, I was working with other banks too, and everyone kept giving me offers. Everybody was competing. Everyone wanted my business. But Chuck got me the best possible offer -- the lowest index. I got an incredible deal so I chose them and they kept their word with me in the future. The application process wasn’t painful. They sent someone to my home twice.

I was house rich and cash poor, so a reverse mortgage is a good idea. I’m never gonna move again, so it doesn’t make any difference. I have no children. My sisters and my nieces and nephews are supported. Everything that I got, I might as well spend it while I got it. I went through a financial planner and he said, “They made this loan for you.” Finance of America called me and had an idiot who didn’t know what he was talking about. I had one before with somebody else and sold that house when it was paid off. So, I had some recollection of the things that I went through the first time, which was a nightmare. He called me and told me a couple of things that weren’t really the truth. I called them on it and just basically said, “No, thanks” and hung up. His boss called me back and apologized, and straightened it out. That was the smart thing to do so I just stayed with them.

Our experience with Finance of America Reverse was nothing but positive. We did the reverse mortgage to help with some of our bills, and I had such a pleasant experience with the young man who I had contacted. He was an honest person and someone I could trust. We had a lot of questions and he was able to answer all of them and explain them into detail. He wasn't pushy. It felt like with all the information he gave us, he gave us time to look it over and talk to each other about it. Then we called him back and we wanted to go a step further with it. He kinda helped us through the process. He was also very knowledgeable and I was most impressed with his sense of humor. I don't know if it was because of my credit or what that affected the rate, but it could've been a little lower. Other than that, it was a very non-hectic, smooth process.

One of Finance of America's employees called me on the phone and explained things to me. If people are trying to borrow enough money to fix their air conditions or put a roof on the house and that kind of stuff, they can't do it because they require that this work should be done ahead of time, before they’d consider the loan. It definitely works against me. There's just no way in the world that I can do it, especially for an elderly like me. If you don’t have the capital in the bank to go ahead and get the work done, and then borrow the money back to replace it, it's not working.

My wife and me don't have any kids or anything to leave anything to. We owed some money on the house so we decided to take that money out and live on it. I called Finance of America Reverse and applying for a reverse mortgage through them went very well. I could always get in touch with my loan officer. If I had a question I wanted to ask, he'd give me an answer to it or get an answer to it. Thus far, I'm very satisfied with my reverse mortgage. Now, I don't have a house payment every month. I'm gonna look forward to spending that house payment every month.

Finance of America Reverse seemed to be the most responsive to me and patient with me in explaining a lot of things, and my experience with them was terrific. The other firms that I talked to didn’t get back to me. On the other hand, Finance of America Reverse went out of their way to help me and made me understand everything.

We had a loan before, and for some reason it was assigned to Finance of America. And I'm satisfied with the service I received. The application process was good, and we had a pleasant experience with our loan officer. She was very polite. Working with Finance of America gave me some freedom because of the finance. My experience was excellent.

I went with a reverse mortgage to eliminate my mortgage payment. I liked way Finance of America Reverse approached my inquiry, and they gave me a good price so I went with them. My loan officer was really good. She handled everything really well. She was really timely in returning my phone calls. She kept me updated and informed. So, it was really good communication. She was very nice.

My broker and his wife had a very good experience with Finance of America so I decided to go with them and the process turned out to be very easy and very relaxed. The rep, Diana, was always there and available if I ever had any questions or anything. I would not hesitate to recommend her in a heartbeat. Her knowledge of lending. She's very well knowledged with the way that she puts everybody at ease and the way she answers everybody's questions. They were just outstanding. It's taken a lot of worries off my mind.

I'm retired and I have a lot of equity in my house. So, I wanna get and use it. I researched this for three months before I decided to do it because it's a big decision doing a reverse mortgage and I wanna look at all the consequences. And the more I look at it, the more it just seems like it was a really good fit. I was shopping around for reverse mortgages. And I saw Finance of America Reverse on the internet. They seem more professional and the response time was better than the other companies. They got back to me sooner about things and they seemed very knowledgeable concerning some things.

We got our first reverse mortgage from Finance of America Reverse about four years ago. This time, I had talked to several different people, and I found this guy from Finance of America Reverse, Kevin, to be receptive to what we were doing and what we wanted. A lot of the other ones just wanted to hustle you and get it from them, and they really were much harder to work with. Kevin called me, rather than me persisting by calling him all the time. He responded quickly, too. When he needed something, I got it for him. A couple of other people tried to help us. They were local. Kevin was someplace out in Indiana, and he was more helpful being farther away than they were being on top of me. So, it worked out that he was much, much nicer to work with. He’s pretty good. I'll keep him around, that’s for sure.

Finance of America Reverse saved me. My husband passed away, and I was left with less social security. He had accumulated bills I had no idea that he had, and I couldn't make it. The people at Finance of America were the nicest and easiest to deal with. Everything that I had to look into during the application was hard after just losing my husband. Things were difficult for me, but they made it easier. The person that I dealt with was very kind and she helped a lot. Things would get very confusing, and she would try to calm me down. She kept telling me things would work out. At the end Finance of America helped me keep my house.

I had gotten originally with AAG, and they were the biggest bunch of jerks I've ever dealt with in my life. Finance of America Reverse contacted me and the process of obtaining the mortgage was pretty simple. Kevin contacted me and told me he could take the loan away from AAG and have a closing in no time at all. I told him to go for it. He was upfront and honest, and that’s the main thing. He did what he said he’d do, and that was all I cared about. I fooled around with AAG for over four months and got nowhere but a bunch of promises, but with Finance of America Reverse, it was closed within 2 weeks. I had already gone through all the red tape with AAG so I didn’t have to do anything with Finance of America Reverse. They took care of everything. They told me that they’d take and pay off Wells Fargo, and that’s what they did.

I have a son who has made many poor decisions in his life, starting with the fact that he got into the drug culture at a very young age. He has never been able to shake that entirely and he has been in prison a couple of times. Any time he gets a big chunk of money, he goes off the deep end. I didn’t trust him when I kick off to take on the house and the mortgage. I wanted him to unable to get his hands on the house. I liked the security of a reverse mortgage as with it, the people in charge of my estate will have a year to sell the house.

As a retired person, I didn’t necessarily meet all the qualifications for a conventional loan. But I was able to quality under the reverse mortgage program where I could be under an FHA loan. The application and underwriting process at Finance of America took 30 days. I had a very professional loan officer that I worked with most of the time. He was friendly and answered all the questions that I had. They were easy to work with, professional and were very responsive to all of my questions. They explained in detail how the reverse mortgage works.

I needed to make some household repairs and upon looking at the state of the economy, I decided a reverse mortgage would be a better fit. Getting one through Finance of America went very smoothly. The application process was easy and communication between my rep and I was great.

My wife has Alzheimer’s. We’re both 85 years old, and I worried about mortgage and her expenses. I wanted something to protect ourselves going forward. I thought the house is worth a lot of money, why keep all the money in the house? I got so many offers but Finance of America Reverse was amazing. I talked to Scott and he impressed me so much with his knowledge and his candor that after about a month of talking, I was so comfortable with him. I’ve been looking at reverse mortgages for 10 years and I was thinking it wasn't the time and I didn’t need it. And then, I just felt so comfortable working with Scott. His honesty in discussing the whole thing helped a lot.

We needed a little additional expense and we're at our age now where we're not gonna sell the house immediately. So, we're allowed to stay here because it's still our house. And I continue to pay taxes on it and homeowner's insurance. But upon final closing and selling of the house, they will deduct the amount I had on the loan. I decided to look into a reverse mortgage then. I made a phone call to Finance of America and I got an agent who is out of lower Virginia. She worked with me over the phone, explained everything and helped me along. At the beginning, she told me I don't have to do anything except listen and sign a few papers. And that was more or less what I did. And when I had to do something, I said, "Listen, you're supposed to be doing this and that." They ended up doing any of the phone calls to different companies and so forth.

I was satisfied with the person I dealt with when I went for a reverse mortgage through Finance of America. He was really good but then I wasn't too happy with the finance company. They left me out on a limb after I got turned over to him. Every time I called, they didn't have my account number, and I couldn't get to talk to anybody. It took about at least three weeks before they said they had my account. It was as if I didn't exist until then. Still, I'm happy with them now financially and I was satisfied with the terms of my reverse mortgage.

My financial adviser mentioned reverse mortgage, and we started looking into it. It was perfect for my situation because I’m retired, our house was paid for, and it was a way to have some money available should we get unexpected bills. We were pressed by AIG, and they were very pushy. I had made some inquiries, and we got the call back from Finance of America. We ended up saving a bunch of money by going with them as compared with AIG. Their rate was less. We ended up with a bigger line of credit, just much superior in every way compared to AIG.

Obtaining a mortgage with Finance of America was very tedious. They asked for a lot more information than they needed. I didn't think that it had to be that personal. Moreover, I had to go through hours of counseling like I'm some child who has never taken out a loan. It was ridiculous. Despite those issues, William, the rep whom I worked with was very good. He was very conscientious and went out of his way to make sure everything was done right. He kept in touch with me very well. I liked that he was sincere and he tried to get everything to come through on time. Most of the time, things did and if there was a holdup, it wasn't his fault. I was pleased with his professionalism.

When I got on the phone with Finance of America Reverse, the person whom I talked to made me feel comfortable. He talked nicely and didn't force me to do anything. He explained if I had a problem or a question. Also, he was never too busy. When I called him and he wasn't in his office, he called me back. When I changed my mind and changed it back, he was patient with me. Another time, he was on vacation and I called with a problem. He took time out of his vacation to talk to him. I would recommend him to anybody. Overall, I'm happy with the terms of my reverse mortgage and I feel marvelous. Now, I can sleep better. I don't have to do so much worrying now. I would tell anybody who wants a reverse mortgage that Finance of America is a good place to go.

I've inquired from several companies and the difference with Finance of America was they asked me what it is I was looking for, and they catered the loan to what I was actually looking for rather than telling me, “Okay, your house is worth so much, you have to take so much money.” Some of them are over a million, and I told them I don’t need that much money because my loan is only $850,000. Why would I rather take all that money and pay interest? I've been sitting back doing nothing. So, that was how we worked out this particular loan.

Doing a reverse mortgage made sense. I've been a freelancer forever, so I don't have any IRAs or retirement plans or anything. But I have a house and it has a lot of equity in it. I was contacted by several lending providers, and I liked Diana, the lending officer from Finance of America Reverse. I felt that I could trust her.

I consulted Lending Tree to find lenders who provided reverse mortgages. Finance of America Reverse was the first one I called. I had a very positive feeling about my first encounter with my loan officer, Bunny ** that was only confirmed during every step of the process. In fact she exceeded my expectations. She was knowledgeable, provided clear explanations, and was always responsive, but above all, she respected my concerns and my need to proceed at a reasonable pace. Bunny struck a comfortable balance between expediting the process and accommodating my needs. At no point did I feel rushed or pressured. I cannot express how reassuring this was to me and how refreshing in the highly competitive, fast-paced world of finance. Bunny's professionalism and personal attention gave me confidence in selecting Finance of America Reverse as my lender.

Finance of America Reverse did a good job. Their rate was fair. I worked with Eric and he was very helpful. It took a long a time, but we walked through it step-by-step. I was pleased. His communication throughout the process was very good.

Always proactive, always prompt with responses. Our RM required some back and forth Emails and adjustments, but with Taylor’s help, nothing was a problem. Rarely had this level of understanding and service.

I have compared about eight other companies and I liked the way I was treated by Finance of America Reverse. They were very professional and straight up. The whole underwriting and application process took about five weeks from start to finish. There were some hoops to jump through, scheduling your interviews and then scheduling the appraisal, getting the paperwork together, getting things notarized but they were very specific. Finance of America Reverse sent a checklist out with everything itemized and it was very thorough. Their rep, Robert, called every week, every 4th or 5th day, just to keep us up to date. He was a very straight-shooting guy and I really liked him.