Finance of America Reverse Reviews

I put in a new ref and needed to get some work in and around the house, like get the roof done, so I got a reverse mortgage with my retirement plan. Finance of America Reverse did a fine job. The gentleman I talked with helped me through the process and told me what I needed to do. However, I had to get a second appraisal which I had to hold back on because I had to do some work on my house that they wanted to do. It took three months but the guy came right out and it was no problem. Another thing is that their closing cost was expensive. I wouldn't have done it if I wanted to leave this house to the kids, but my two boys are in fine shape and don’t need this house. I got enough money to live on before the mortgage, but if it came down to emergency situations, I really didn’t have a lot to back up my account.

Finance of America Reverse has a local person in Indianapolis and I got a reverse mortgage from them. The process was simple and the application and underwriting took less than 8 weeks. The rate and terms were okay. The loan officer was professional, punctual, and polite and our interactions were very positive and pleasant. Communication was excellent too.

A reverse mortgage was excellent for us. We were moving from Texas to Canton, Georgia, and we were able to get a similar-size house, not downsize and not have a house payment. I previewed four other finance companies, and the gentleman that I worked with from Finance of America Reverse was very thorough and gave me the information that I asked for quickly. He got me an estimate of what it was gonna cost and how the process was gonna work. We had an incident at closing where there was a lady that was very inefficient, caused a whole lot of trouble and almost delayed the entire closing, but FAR got all the information back on track.

I refinanced the existing reverse mortgage, which was with Finance of America. I thought I was dealing with another company previously, but I came to find out that Finance of America Reverse is one of the two big ones that controls the market. When I dealt FAR directly, I spoke with a young lady who was very knowledgeable. Her name was Jill and she was very thorough and seemed to actually be on my side for a change, rather than be an opponent as many finance companies are. So, she was very cordial in that manner.

I called several companies that did reverse mortgages but Finance of America Reverse was the first one that got back with me. They were willing to talk to me over the phone, take information, and not prolong it. I thought the application and underwriting was gonna be done in three weeks, but it got prolonged to about four and a half weeks. Still, I was very pleased.

The ConsumerAffairs website helped me decide to go with a reverse mortgage. I saw that Finance of America Reverse was trustworthy and that they were not hiding anything. They were also very accessible and did what they said they were gonna do. Everything was very simple with the application process and their rep was always available to me. It wasn't a chase where you have to leave messages and nobody calling you back and rigmarole. She was on it and she kept me informed. If something didn't happen by the time she said it was gonna happen, she would call me and let me know. It was amazing. The rates and terms of the mortgage were very good and we were very happy.

I worked with Finance of America Reverse and the idea was that they would pay off my taxes on the home as well as the homeowners insurance, plus, give me line of credit to use for whatever purpose I need it. Steve was really good and he helped me out. Compared to other lenders, he gave me more information on everything and he was right there helping. And that worked out pretty well. The process wasn’t difficult as I just had to follow the steps, and it was faster than I thought. As long as I had the documents needed, it went through quickly. Steve explained the different documents and the reason that it has to be that way. He made the transition pretty every day. Plus, I can call him for questions, and he communicated very well. It was no more than a month before the whole process was done. The rates that I got were decent, and looking around, the rates at this point were about the same everywhere.

We felt comfortable with Finance of America Reverse. They were very kind, knowledgeable, and they explained to us. The process of getting the mortgage was simple and easy, and it took three months. We were really pleased with the rates and terms of the mortgage that we received. Working with Finance of America had made our lives easier. I would refer them to my friends.

Finance of America Reverse had the best interest rate and my loan officer was good. I was comfortable with him and I felt like he was being honest with me. He sent me paperwork right away that I could see. But the process of obtaining the mortgage was a pain in the neck. It was long and drawn out, and there was too much paperwork. Other than that, working with Finance of America Reverse has helped out because we needed help with being able to do certain things with our house, and we wouldn't have been able to do it if we hadn't gotten a reverse mortgage.

I liked the experience I had with Finance of America Reverse. It was good. The steps that I've taken in getting the reverse mortgage are normal steps that one would take. There was an appraisal and they had a company that tried to list me through the reasons. The application and underwriting process took a significant amount of time, and it was about more than three months. I also think they really need to go back to the way they did appraisals before rather than using comparable because it does not really tell the true value of a home.

We had a reverse mortgage before and we planned and never moved. However, things changed and we needed to move, and everything went smoothly. We went back to the same company but they didn’t do the manufactured homes that we have now. So, we looked around until we found Finance of America Reverse who took care of us well. They were wonderful. Ellen, the rep, kept tabs on us the entire time and helped us through it. A manufactured home was a new experience for her too. The application and underwriting process took a couple of months because we had a lot of different things to deal with that Ellen never had before. Still, she always kept us up-to-date with good news, bad news, what was holding it up, what they needed to know and what extra things that might have been needed. We were very happy with the outcome of the reverse mortgage and we were very pleased. I would recommend Ellen and I kept her card.

Linda is 72 and she has Parkinson’s disease. She worked as a caregiver all of her life, so she didn’t have much option once the Parkinson’s started to kick in. She couldn’t work anymore and she couldn’t drive to work. And she wanted to prepare for her future because she doesn’t have a family. She doesn’t have anyone that would take care of her as she declines. So, I helped her with her reverse mortgage application.

We have a house that’s paid for and last year, we had a lot of unexpected expenses. So, getting a reverse mortgage would help ease the burden. I got replies and information from quite a few companies and Mathew at Finance of America Reverse did a great job of following through and providing me with information. It was also fairly easy to get ahold of him whenever I've had concerns. Then, Finance of America Reverse kept matching or bidding any other offers that we got. The application process was fine. You go through a lot. We had to get two appraisals, so it took about a month. It would’ve gone faster, but the FHA required two appraisals. The rates and terms I got were pretty good, as well. Ultimately, working with Finance of America Reverse helped relieve some strain on our finances.

We did a refinance with Finance of America Reverse, which gave us a 1.5% interest rate reduction. They had better service, but the best incentive was the pricing. The underwriting part was a little bit difficult and took a couple of months. Because the property is jumbo, we were required up to two appraisals. But there was a 1.5 million difference between the first one and the second one. That represented more than 25% difference.

I liked Finance of America Reverse. I love their rep, Toby. The first thing I had to do was I had to fill up some papers to make sure I knew what was happening. I chose a company that was in Utah, and then I talked to Toby. He spoke to me upfront and they sent me all my papers, and I faxed everything. And it was not like buying a house, but then I owned my home.

Finance of America Reverse had more to offer and they were better than anybody else. Diane put the whole deal together and she knew what she was doing. Working with them let us do some things that we wanted to do. The process took longer than I expected, but it all went okay.

I got a call from Finance of America Reverse and reverse mortgage sounded like a good idea so I went with it and it saved me money monthly. The representative was very nice. I've signed so many documents and I was given copies of the documents, but they were unsigned. I'm not even sure yet what I've got here. So, I've got a stack of papers here that I just don’t know what to do with. The process is much more complicated than a regular mortgage plus, they're out-of-town and that makes it more complicated. Nonetheless, I'm glad they called me. I think it's gonna work out well for me and I'm happy with that.

I’ve been retired for 14 years and things are getting tough, so I chose to do a reverse mortgage. Finance of America sounded the easiest and the best to work with. The application process went fine and it was simple. It took about a month and it met my expectations. I worked with Scott and I was impressed with his efficiency. He wanted to get things done expediently. I went through the process twice before and I was denied, but the reason it was denied was we had a different residence and I lived in a commercial area. The home that I was in was rated commercial, so on that basis, they wouldn’t give me the reverse mortgage.

A reverse mortgage had been something that was on my mind for a while. It looked like I had a lot of equity in the building, and I thought that at this stage in life, I should probably take advantage of it. One of the advantages is something fairly unique in that I have all my insurance and my taxes all prepaid for several years. In case I should develop some kind of a mental impairment, then I will have these things working for me. And I’ll always know that the taxes and insurance are paid here. Other lenders seemed to put me in a position in which they saw other clients more interesting. Mine was not a huge amount of money that I borrowed, so I wasn’t getting the recognition from other lending organizations. Diana, the lending officer from Finance of America Reverse, was quite nice and interesting. She was a listener to whatever I wanted to talk about.

Choosing a reverse mortgage seemed like a good opportunity to pull out some money out of a property and take care of some other things for the short term. I chose Finance of America Reverse because of the information on their website and the quick response that they gave when I was checking into it. However, the application process was more complex than I thought because I thought the reverse mortgage was more of a simple thing based on the property and age. I got lots of different business interests, investments, and real properties and the process was turning into a standard mortgage type of situation we had, getting all the documentation. We provided more than I originally anticipated.

We've done the reverse mortgage twice. We seemed really good candidates for it and it gave us an opportunity to get some money out of our equity. On the second time that we did it, we took the class as required by our supplier, then we went through the process. We had to redo things over and over and resend forms. Finance of America Reverse wouldn’t accept the form because they couldn’t read it. The bank sent them one, but they said it was on the wrong letterhead. We thought we were done. They said, “You’re done. It’s approved, we’re closing tomorrow.” But the next day, we got notes saying, “No, you’re not. You gotta redo this.” It was very cumbersome and it took a couple of weeks until completion. Nevertheless, the loan officer that I worked with was very responsive and did fine. The rate and the terms of the reverse mortgage I received were also acceptable.

Choosing a reverse mortgage was a lot more freedom for me. I don't need a lot of money going to my children because they are very well taken care of already. I saw Finance of America Revere's name and it looked like the name I wanted to work with. Their application process was clear and the process took 40 days. Their entire lending process was excellent. Their rep, Jamie, was exceptional. Even when her day is off, she would be working. I was most impressed with her contact and her concerns about everything. It was like she was doing her own loan. I was very comfortable working with her and it was like a sister relationship. She went to the source to help me address any questions or concerns that I may have had.

I've been retired for almost 20 years. I was sick and had bills, and I don't like to be in too much debt so I did a reverse mortgage. I signed up with Finance of America Reverse and my experience with them has been very good. Taylor, the representative, was very good and he is very valuable to the company. I liked his compassion, his understanding, and his openness. He explained everything and went over everything with me. Obtaining my mortgage was very easy because Taylor called me and told me what was gonna take place. A lady came out for the actual signing, but Taylor had already gone over with me three-fourths of what I was signing for. So, I knew what was coming and understood it, and I liked that. The rate was very good. The process took a month and was faster than what I thought it would be.

We wanted to get rid of house payments, so we decided to get a reverse mortgage and we did this with Finance of America Reverse. The application process went pretty well. The loan officer who assisted us throughout the process was very good and I enjoyed working with her. She was very communicative and helpful. The lending process took four months because they required a second appraisal and that part was a little slow. But the rate that we got was very good.

I had house repairs that needed to be done and I didn’t have the finances for it. So, I looked online, read all of the reviews, gave it a little bit of thought, and then I started calling and ended up going with Finance of America Reverse. I called, left a message and they called back very quickly. The process of getting the mortgage was easy. I worked with Ernie and he's a very nice person. Finance of America Reverse has to send the list of people to do the counseling with, and they don’t get to choose who that is. It's something that is sent to them, and I let the rep know the names of some of the places in Colorado, what their waiting periods were and he said he could let his company know. But they don’t deal with these people, so they don’t know anything about them. They had just given their names for the counseling. The house appraiser then came out. The process was long, but it was kind of exciting and interesting to see how it worked also.

My experience with Finance of America was pleasant. Their application process was very simple. I had a very helpful loan officer and I was absolutely comfortable working with him. The rate and terms of the reverse mortgage I got were fine. All in all, I was very satisfied with them.

My mother needed assistance with the finances and since I had heard about reverse mortgages as an option, I did a little bit of research online. I found Finance of America Reverse and they were also recommended by our financial planner. We compared them against AIG but their customer service was not even comparable. Finance of America Reverse has a form online so I submitted that I was interested and that I would like to have more information about it. Within half an hour, a person called me back saying that they were responding to my email. Shortly after that, I also got an email saying that someone was gonna contact me in the near future. But the representative had called me even before I received that email, which I'm guessing is auto-generated. So I was very impressed. And from the first conversation, she asked me why I was interested, what I was thinking about and what I knew about a reverse mortgage, if any.

The whole process with Finance of America - Reverse - was very smooth and comprehensive. William ** led the team on my financing and communicated at every step of the process to make sure we stayed on schedule. He was very accommodating to my needs and made sure all the paperwork was in order for a seamless closing. I was very satisfied. Thank you Finance of America and William **.

I decided to go with Finance of America Reverse as it felt right. Their application process was detailed and thorough, and together with the underwriting process, it took about a month. Throughout that time, the rep was very friendly and nice. We seemed to be on the right track together. He knew what I needed, and I appreciated his interest. Finance of America Reverse's rate was a little higher than what I've had before, but I'm quite happy working with them. They were on the ball and knew the process very well. They were also very clear at letting the clients know what was happening and how long it would take.

Finance of America Reverse made me feel important as a customer and I liked their service, so I decided to go with them. I'm in the insurance business and I'm used to applications, so the application process with them was not a problem. The lending process was very quick. I was surprised at how quickly the people there completed everything in only two weeks. So, I was very pleased overall. Throughout the process, I had very good dealings with the loan officer and I felt very comfortable working with her. The personal attention and treatment that I got from her were very important. The reverse mortgage was new to me and I wasn’t sure that I wanted to do it, but she made me feel at ease about it. I would recommend Finance of America. They made me feel that I was doing the right thing when I had all my doubts.

I got a reverse mortgage to have some extra money. Obtaining it with Finance of America was easy. From beginning to end, their process took a couple of months. Their loan officer was on top of it and was very responsive. She supplied the emails and called me a lot. Working with them was excellent. We wanted to do a few things around the house and we needed a different car, and we got a new car.

I called HUD when I first thought about doing a reverse mortgage and they gave me two different companies that I could work with. When I talked to the first company, they were doing only the regular but I have the unit so I needed the jumbo mortgage. I then called Finance of America Reverse and they helped me. I got the counseling and then I talked to the people there back and forth. They answered my questions but it seemed like months before we got through the entire process because when they ask you something, they would come back and need something else. It was tedious and stretched out.

The lady from Finance of America Reserve was the first one to call me right after I posted it on the internet. The application process was cumbersome, and the notary came the first time with about a hundred different papers to sign. The amount of papers they had was incredible for the first time and the second time they came. It was very extensive! The lending process took about six weeks. Also, the lady I worked with had my house assessed at $177,000. Then the professional who came out who did the survey put it down at 127,000. There is a great big difference there.

A reverse mortgage is an excellent way for me to access equity without a cash flow influence. At the time, Finance of America Reverse was ready with the latest changes and had them explained and were on top of it for this timeframe when the cash would be available. Their loan officer was knowledgeable and supportive and kept me informed. Overall, our interaction was much more than what I would expect. The general experience with Finance of America is good, but the only con I have is the maximum amount of money you can get from the appraised value of the property. Also, the rate of the mortgage could be lower. Other than that, working with Finance of America has helped me accomplish the objective that I find valuable in a reverse mortgage.

Finance of America Reverse gave us a better deal. We were getting more money through them. The loan officer that I talked to sounded honest. He said that he would be there for us through the whole process, but he was not. Every time we went to the next step that we agreed, we would continue a bit further. Then if I had questions, I didn't get any phone calls back. He wasn't in the office, so I had to go to his supervisor, and the supervisor explained things differently than the one that we talked about with our loan officer. By then, we were too far in it.

I chose to go with a reverse mortgage since I thought it would be better than doing a home equity loan. Finance of America Reverse was the first company that I contacted and they were real helpful. The process went really smooth and fast, and the rep Matthew was precise in what he was doing.

I was looking for a lending company and Andrew, the rep from Finance of America Reverse called me. He was such a nice and helpful person. He was also friendly, listened to me and answered all the questions I had. He answered as quickly and as honestly as he could. The other companies weren't as helpful and I was not comfortable with these couple other people I had talked to. There were several things with the way they were going to do the mortgage and they weren't willing to work with me about what I needed.

I'm 66 years old and I was spending money on a house that I'll probably never pay for. Finance of America Reverse was the only one that offered to help me out, and it seemed to work pretty well. The process was very tedious at one point as there were a lot of things I had to straighten out, but the young lady helped me all the way through. She directed me to what I needed to do, where I needed to go and who I needed to talk to to get the rest done. I don’t know if I would have gotten through if it wasn’t for her, so I'm very appreciative to that. Though I should have gotten more considering the value of the house was more than what they said it was, I needed to get what I needed done and FAR helped me.

My wife and I were very pleased with the way William ** handled our application for reverse mortgage. He led us through the process with great professionalism and a true interest in our understanding all aspects of the process. His follow-up was excellent and we found him to be a perfect gentleman at all times. I would highly recommend William to anyone interested in applying for a reverse mortgage.

William **, with Finance America Reverse, was very professional and helpful throughout this process. I was nervous and asked many questions. William answered them all and reassured me with his knowledge and understanding. He made it clear that this was my choice, for my reasons, and that he was only there to help find a good fit for me. I appreciated his compassionate approach and would recommend William to anyone with equity in their home who may be looking for greater security as they age.

I worked at the mortgage industry before and I knew of Finance of America, what their size was, and what their reputation was. They had a big, giant office here right in Tulsa and I figured it’s probably a good scenario to go with somebody that’s kinda local. Also, I knew how they did business and I knew they were the good guys so I went with them. The application process was pretty seamless, pretty standard, and very typical of the industry and how it works. But the biggest thing was the loan officer. We started talking way before I even started looking for houses. I’ve been in the business for 44 years, so I know how to play the game. You don’t go looking for houses unless you know what you can buy. And I knew what I could buy, but I wanted to have them on board.

I use my computer a lot to go online and get a look on things. A guy from Finance of America Reverse found my open website and left me an email. I wasn’t sure that I could go get another company in this place at first, because the other one kinda went belly-up. I called the company I was with to see if I could do a refinance thing because I heard every 18 months, if your house has increased, you can run it through them. And if they can, you can. They said they were not doing that anymore. Apparently, they’re sitting on everything. They bought out the company and hadn't had it too long. But apparently, there were some blunders and they weren’t doing any servicing. He said that I gotta go to my bank or find another reverse mortgage company. But I sure didn’t wanna go to my bank and make house payments again. So I ended up going with Finance of America Reverse.

Finance of America Reverse was more interested in me than the other companies that I talked with. However, the application process took over a month and I had to repeat several things. The stuff that I had sent didn't get sent right and I kept having to redo it over again. It would help if they knew on the front end everything that they had to do. Instead, they get it in spurts. It was disconcerting to know that I have done all the things needed, then suddenly, I had to do all of them over again.

I wanted to get my credit cards all paid off, so I wouldn't have any more stress in my life. I tried AAG first, but they turned me down because I changed jobs, so I went through Facebook and I found Finance of America Reverse. The loan officer was absolutely wonderful to me. He was so nice and very helpful. I do not regret doing the reverse mortgage at all and using them. I was very satisfied. I had already gotten pretty much everything gathered up for AAG, but Finance of America didn't ask for near the stuff AAG asked for. When I changed jobs, I left Walmart and went to work for a school district. AAG verified my employment five times with the school district, which I thought was a bit extensive.

I called Finance of America Reverse and then people with my local area code called me back. We worked together for a few months and I got approved. Finance of America Reverse is now setting up my reverse mortgage. Their service was very good and they gave me a lot of help.

I looked for a reverse mortgage company, and I found two. I worked with both of them, and then I got the best price. Finance of America Reverse gave me the most money, and their rate and terms were acceptable to me. Their underwriting process took about a month. The representative kept in touch with me and I called him with questions -- we kept each other up to date until it was done.

I looked online for reverse mortgage lenders. Some other people gave me a callback, but I wasn’t interested. Finance of America gave me a callback and this guy, Sherman, got me at the right time. He said we can pull out this much money and gave me the best offer. The application and underwriting process took a little longer than expected because when they did the credit check on my mom, she had so many open accounts and that's why we decided to do a mortgage first so we could pay everything off.

I'm a senior citizen on a fixed income, and I'm the sole support of my daughter and my grandson. I work full-time to pay my property taxes and I had no choice but to get a reverse mortgage. This is the second one I've done with Finance of America. First time, I did it with a broker and it was like giving up everything but my firstborn child. They wanted me to have a trust, which I updated, and they wanted the original trust. They also wanted me to pay off my solar lease, which I wouldn’t do because I couldn’t do the maintenance if I didn’t have the lease. The onerousness of the paperwork that they need is horrendous. Maybe that’s true of mortgages in general and not just reverse mortgages, but reverse mortgages require debt counseling, which you have to pay for. The second experience with Jill was much better than the one I had with the broker. She was wonderful and I was impressed by her fullness, attention to detail and knowledge.

I looked up the different companies on the internet and I had a friend of mine check out a few of the companies. Finance of America Reverse and AAG came up as two of the top. I talked to representatives from both of them and gathered some information. I went back to America Reverse because of a particular employee, Jill, who walked me through the initial process. When I first made my inquiries, I wasn’t ready to do it. I was gathering information and hadn’t made up my mind about exactly what the timing was gonna be. I knew I needed to do it and she had the courtesy of giving me all the information without any pressure.

My mom's 70 years old and it was difficult for her to do the forms and things that needed to fill out and what she had to do. I walked with her through the counseling and all of it. I had called a couple of lending providers. When I called Finance of America Reverse, the second person that I spoke with took the time to explain to me, 'cause I told her I was trying to get information for my mom and my stepdad, and I didn't know what it entails or what they do. She directed me to a website, then proceeded to walk me through what was on the website and explained to me how and what it was done, and what the criteria were. This was before I agreed that I would use them and I was so impressed with that.

I obtained other reverse mortgage quotes from multiple vendors in this industry and Finance of America Reverse LLC understood my financial needs in retirement and produced the best contract. Charles ** of Carmel, Indiana office listened to what I was trying to accomplish and was always available to answer all my questions and devise a plan to solve this problem with quick service and documentation. I trust his professional honesty and answers and that of Finance of America Reverse LLC and would recommend others to get their reverse mortgage through this company and agent. I was assisted at each step through the process and he produced the reverse mortgage in a timely manner. All details of documentation such as insurance evidence, photos, appraisal, notary signing and contract copies were assisted. I have now received my first of many monthly payments direct deposited to my account.

Mr. Charles ** answered all of my questions and never hesitated to remind me to contact him if I had any new questions as the refinance process progressed. If I requested that he run some figures for me he always responded immediately to my request. He was a consummate professional every time we spoke on the phone. I would not hesitate to tell my friends to contact Mr. ** if they should decide to refinance.

Finance of America Reverse's application process was awesome. It went great. And I spoke with Julia and she was awesome as well. She always returned my calls and answered my questions. And if she didn't know the answer, she would get back with me with the answers.

The federal government has a thing wherein they can ask for two inspections to see what the property’s worth is, so they can ask for as much as they want. They can have more than the property’s worth and it is kinda screwy. I didn’t wanna make house payments and Finance of America paid for one of the inspections. The loan officer who helped me was awesome and went out of his way to help me. However, the rate and terms of the reverse mortgage I received were outrageous. It was expensive money, but it was my decision to make. I'd definitely recommend Finance of America. If people are looking to save money while doing their thing, they can do things like reverse mortgages.

Taylor ** & FAR were not my first my first choice mostly because I found them late in the process. But Taylor stayed in touch as I worked through the process with the vendor I had chosen. When things didn't work out there, he was ready and available to help. He was able to carry us through the process with no problems and answered all my concerns. I would not hesitate to recommend him.

Finance of America Reverse's application process was pretty easy. A lot of things came up, however, that we would've liked to have known at the beginning like paperwork, documentation, and testing on the house. It took almost four months to finish, and it was a hassle. The loan officer, nonetheless, did a good job. I just don’t think she was informed as well as she could have been because of all the new things that kept coming up. Their rates and terms could’ve been improved, too.

I had already done a reverse mortgage before and I paid it off. I started the process all over again ‘cause it’d really help me when I got it. Finance of America Reverse sets up an appointment to fill in the application, and I get all the paperwork together. It takes two to three months for everything to process through, and about halfway through, I do my GreenPath counseling to make sure I'm not doing something wrong. It's fairly easy. The loan officer Sherry was beautiful and I love her. She was always calling me back whenever I had any questions. I didn’t have to wait two or three days. She’d call me 15, 20 minutes after I called her with a question. The process was really simple because everything I was worried about, they answered beforehand. They did well by me and I would recommend them.

I lost my wife to cancer a few years ago, and I incurred a lot of debt. I talked to other lenders and ended up going with Finance of America Reverse because the rep that I was paired up with, Matt, was super to work with. He made sure to communicate frequently and I knew what was going on the whole process. I would recommend them to anybody wanting to do the same thing.

My dad was of advanced age and we needed financial help for him for seniors and things of that nature as well as to maintain his home. We called LendingTree and we were referred to Finance of America Reverse. My brother sells insurance so it was him who initiated it but we were pleased with it. We got the counseling to let us know what it was all about which was very beneficial. The application and underwriting process went okay. Everything had to be notarized so it was a little difficult setting that up but we were able to get it done.

I’d been thinking about reverse mortgages for a bit and decided to look into it. Amber from Finance of America Reverse was pleasant to talk to, but the application process was a pain. Also, I never received the welcome package that I was supposed to get. They said that I should be receiving it, but I never did so I’m a little concerned about that.

My granddaughter died and her funeral cost was $18,000, but no one had the money to come up with that amount upfront. I saw the commercial of Finance of America Reverse on TV and called them and applied for a mortgage. However, the process took forever to go through and I was disappointed because they made me put in a water well that was $12,000. They told me that I needed the water well for the loan. I live right on the lake and I felt that it was very unnecessary. Everybody just laughed and thought, “Who in the world is this?” or “Why would they do that? You’re right on the water.” But Finance of America Reverse would not take no for an answer. They had to go on, so the cost was taken out of the money that I got.

I screwed up my finances and had a bad credit rating. I had read a lot about reverse mortgages and it was a way out for me ‘cause I’ve retired a couple times and I’m not working at the moment. Kevin from Finance of America Reverse did a cold call for me and he was a great support. I was so worried about my credit rating that I was really apprehensive, but he was enthusiastic and he walked me through it. Working with them made my life 10 times better. Now I don’t have to worry about going to debtors’ prison.

Our experience with Finance of America Reverse was over the top in terms of satisfaction. We were thinking about refinancing to pay off some debts and came across their ad on the internet. The ad described the new, modern form of mortgage. I wanted to find out with no commitment and worked with a very nice guy. He sent me a package, but it didn’t have the right amount of money that I needed. It didn’t seem like the best program for me. Then I got a call from Jason who said they had many more packages and different kinds of programs. He asked if he could talk to me and I said yes.

We thought that starting a reverse mortgage would be a good idea and we went with Finance of America Reverse because of the agent, Julie. She was the reason that we went with the company. She was fabulous. She was prompt and accurate and was on the ball getting back to us answering our questions. She did her job the way she was supposed to. I liked her so much. We had told Julie about some of the bills that would be paid by the time we closed and they still showed up on the closing document, so we had to sign additional papers later on. Julie was always available whenever we called whether it was morning, afternoon, or evening. She worked late at night, sometimes until 7:00 or 7:30. She emailed us and there was always a way to get a hold of her.

Finance of America called us in about 12 hours when my husband was searching for reverse mortgages and that was very fast. The rep was very thorough and he explained everything in terms that we could understand. The process was very easy and everything was brought to the house which was an extra plus as we didn't have to leave our home. The rate and the terms were very reasonable and the service was excellent. I spoke to a lady that handles our home insurance and I informed her about Finance of America and she would probably search them out in doing their sales.

Tim ** was extremely helpful. He showed great compassion and was totally knowledgeable of the Reverse Mortgage program. The information he provided us continued to help us feel comfortable about the entire process. If we had questions, he immediately responded with answers that we clearly understood. Tim is very organized and kept us in the loop as to what was going on at all times. Another attribute regarding Tim is his easy going manner. He is definitely an asset to your company.

My mother had a previous reverse mortgage with Finance of America and we redid it as the value of the property had gone up. The gentleman I worked with there was very helpful and he stayed in contact regularly. Applying with them was very simple and the rate they gave me was very competitive.

$10,000 is what I got off of my place to start with. It seems kind of crazy. It's very expensive but for me, it was okay. The place itself was paid for so I'm using my own money. I got what I needed to pay off all my bills, take care of the well and paint the house. The people in Finance of America were very nice too. Katie May was very good. She helped me understand things and she seemed to hurry it up for me so it didn’t take months. With the other company I worked with, I was in it for a month before they decided they couldn’t do it.

I needed money and thought of getting a reverse mortgage. Finance of America Reverse was the first one to call and the application and underwriting process were all done within a month. The rep was always available when I called him.

Tim from Finance of America Reverse was really nice because at one point, we said that we weren’t going to do it. He called and we talked and he said that we could do it. So, we thought about it and moved ahead and did it. And it felt like we could trust him more. He got us a good rate. If we left money in there for a year, we could withdraw it out if we wanted. But if we left it in there, the interest rate was good. So, the application was done in a timely manner.

I investigated several mortgages online, made some phone calls, and the gal I connected with, Diana, from Finance of America Reverse was absolutely fabulous. We seemed to click. She answered all my questions and was never too busy to take a phone call. The application process was relatively easy and the application and underwriting process was completed surprisingly quickly. I was amazed at how quickly everything went through. I thought it would be much more complicated, but they made it. Also, I was unsure about the whole process, but once I made the decision and ran the numbers, I was pretty comfortable with that.

Finance of America Reverse hit me at the right time on a call as I was ready to do a reverse mortgage. Though I didn't like that there was a lot of paperwork and so much paper that I had to sign, my application went smoothly. I worked with two guys and the first one, I really liked. He was good and he kept in touch with me, but he got promoted and another fellow took over. He may have been new at the job and he didn't reach out as often as the other guy did. Still, he was okay. Overall, they did a good job for me and I'd tell people to try their service.

I went through and looked through a lot of options. The thing that convinced me to go with Finance of America Reverse was the salesman that worked with me. Eric did an excellent job and answered my questions. He was straightforward about things. I was debating whether to get a jumbo or whether to do the standard limited FHA type deal and Eric had all the right answers. No one else seemed to know that much about it. Also, Finance of America already was set-up in Missouri, other companies were not. The $17,000 upfront cost seemed exceptionally high and there were others that were less expensive. Two or three of them were into $10,000 or $12,000 range, so it was a very significant difference. But the overall long-term cost I felt was very competitive, so that's why I went ahead and with Finance of America.

We began our loan process with a competitor. After suffering through countless honesty issues and a good bit of incompetence we were very fortunate to find Nick **. He was in touch with us every step of the way. He was forthright and honest (verifiably). Nick is extremely knowledgeable and led us through the process comfortably. Everything turned out even better than we initially anticipated.

I needed some extra money to help pay with the property tax and after I inquired about reverse mortgages on an ad site, Finance of America Reverse called me along with six other people. The application process with Finance of America Reverse was straightforward and the process took about two months. The rate and terms were okay. But if you have a larger reverse mortgage, it might be more worthwhile. A reverse mortgage is an expensive loan because of the closing prospect, the deed upfront and the insurance from the FDA. You're effectively putting a large amount of interest and a large cost from the origination fees.

What interested me the most about the reverse mortgage was Diana and this wouldn't have happened without her. She's the salesperson out of Indiana and she's an A-plus for the company. She followed up after I called into Finance of America Reverse and asked about some information. At that original time, I told her I was not interested because I truly didn't understand all the ins and outs of the whole statement. But Diana was so completely gracious in calling me back and explaining more to my wife who has had 35 years of experience as a vice president of a really large real estate company. Diana explained all the ins and outs and she followed up. From getting the papers filled out, she followed through and stayed with us.

We did a reverse mortgage considering that we're getting older and we don't plan on moving. We decided that we could free up some of our retirement stuff, make it last a little longer by going that route. I contacted four companies and Finance of America Reverse was the only one that contacted me back. Another company contacted me about four weeks later, but we're satisfied and glad we picked Finance of America Reverse. Our experience with them was easy and the application and underwriting process was painless. Brent was very prompt and willing to go out of his way. He made trips down here at the spur of the moment for whatever paperwork or signatures needed. I'm also very satisfied with the rate and terms that they set us up with. I'd recommend this company.

We're up in age and we thought that maybe a reverse mortgage was the way to go so it would be easier for us to pay bills. The first person who called gave up. He didn't call back anymore then I called one day, maybe a month and a half later. I spoke with Mark at Finance of America Reverse and he seemed to be very nice and knowledgeable. I was apprehensive from the very beginning but Mark was very personable and everything went fine. We were happy with Finance of America Reverse and I would definitely recommend them to a friend but I would also warn the friend to be prepared.

I spent all of my money and the reverse mortgage was the last way to tap any of the assets that I had available for me. I looked at a lot of companies and Finance of America Reverse came out on top with one other company but I ended up going with this one. There was a combination of reasons and one of them was the person I was dealing with. Another one was that Finance of America Reverse's presentation of the closing cost was lower. I also got answers quickly for everything I needed. I have even recommended Finance of America Reverse to somebody.

A reverse mortgage fits me well for what I wanted and I found Finance of America Reverse online. I started with them and I liked how everything was going so I stayed with it. The application process was excellent. Everything was very good and went smooth. Including underwriting, the process took about six weeks. Everything was good with the loan officer too. I was very comfortable working with Mark and I was impressed with how he kept on things. He kept me informed on what stage the mortgage was at that particular time through the whole process. He kept me up-to-date on everything and I talked to him every two or three days. Also, the rate and terms of the reverse mortgage were excellent. I'm very pleased with Finance of America Reverse and everything in this experience was an A+.

Our banker mentioned that it would be a good idea to get a reverse mortgage since we wanted to stay in our own home and not sell it. Because of our age, income was low. In addition to that, we had a personal line of credit and we didn't lock it in at 3.7. As a result, when the interest rate goes up, so does my house payment. It won't get any lower. I looked at Tom Selleck's company and it was right up there with the stars. Then somebody called me through Finance of America Reverse and for some reason, I went with them.

My mom needed a reverse mortgage to supplement her income. The lady at Finance of America was nice, and the origination fee wasn't as high as others. Also, the process of obtaining the mortgage was easy and it was timely. The rates and the terms were comparable, and the reverse mortgage has eased some stress.

After tons of emails & phone calls, successfully completing the 93-page loan app, the must-have "credit counseling" and taking inquiry hits to both our credit scores, the whole deal ended only because they could not supply a home appraiser in our area (really). Complete waste of time and money!

I called in quite a few different companies and I chose the one that seemed to me to be the most straightforward. With Finance of America Reverse, I wasn't high pressured or subject to a lot of extra calls or anything like that, so I was well satisfied. Getting the mortgage was just as easy as I thought it would be but it was time-consuming which seems to be the way with any of those things. I was kinda ready for a lot of paperwork and red tape and that was what I got.

Financial reasons prompted me to start a reverse mortgage. I was way in debt and not having to pay a mortgage was wonderful. I did it with Finance of America Reverse and they were great from start to finish. The application and underwriting processes were wonderful. It was an easy experience - Finance of America Reverse carried the ball and I didn't have to do anything. If I did have to do something, it was explained to me very carefully. The rep I worked with, Barbara, was also wonderful in every aspect of the program. She explained to me what was going on and why they needed certain papers.

We had an existing home equity loan that we wanted to resolve, and we had made some decisions that we're gonna stay here in the house forever. We were looking to get a reverse mortgage and Finance of America Reverse was the first company that we talked to. Then we also talked to AAG, and I really liked the gentleman that we worked with with Finance of America. He spent the time that we needed to spend to educate us and get us on board.

I was going to do some work on my house and I didn't have enough on my retirement to do it. I then decided that I was good on my house because in the end, if I ever sell it, I'll get it back, so I did a reverse mortgage. Finance of America Reverse got back to me when I clicked on them. At the time, I had talked to several companies and Finance of America was more helpful. I went with them and applying was easy and fast. The rep whom I worked with was very helpful and she explained everything to me. Though I wasn't excited by their rates and terms, they made sense to me. Since then, I've already started work on my house. I got a very fair deal. I'd recommend Finance of America Reverse to a friend.

I wanted to do some things around the house. I don't like living on a tight budget so I did a reverse mortgage. I went with Finance of America Reverse because it was local here in Indiana. Overall, I'd say they'd done a good job. To get started with the process, I got the information and read through it. However, right now, it's like I need an extra file cabinet for all the papers. It's just paperwork after paperwork after paperwork. I even got some paper yesterday from HUD, another file telling me if I don't get my money from Finance of America Reverse, that I'd do a certain procedure to get my money. One thing I would say about them is every time I turn around, I was getting a phone call about something. I am not used to answering the phone all the time. That was kind of repetitious sometimes, but I go on and not worry about it.

I would like to take this time to thank the agents of Finance of America Reserve. Chuck ** and Amanda were very pleasant and knowledgeable in explaining the process to me. Their professionalism made me feel so comfortable that I was able to ask any question and receive an answer to it. Chuck was so thorough! I appreciated his guidance in assisting me in this most difficult step in my life. I would highly recommend this company to anyone.

I looked into using a reverse mortgage as part of my retirement plan and my former banker equated them with payday lenders. But I found out that the law was changed in 2009 and a reverse mortgage was a much better deal if you need the money. I talked to more than one lender and I ended up going with Finance of America Reverse. I liked the representative who called me up. You have to do credit counseling with somebody who knows a whole lot about reverse mortgages and I learned a whole lot. The more I learned, the more I thought that the appreciation value of my house which I've almost lived in 19 years would be a lot more than the interest on the loan, so it seemed like a good deal to me.

I thought it would be a good idea to do a reverse mortgage. I might as well get a use out of our money because when we just leave it to somebody, they waste it anyway. About two years ago, I talked to a lady from Finance of America Reverse. They were really nice, not pushy and they answered all of my questions. We decided we were not gonna do the reverse mortgage right then but when we decided to do it, we just went back to Finance of America because of the way they treated us when we talked to them the first time.

My best friend's spouse passed away at the end of January in 2018. I had a garage apartment, so we moved him in the apartment and I proceeded to start remodeling my house because I was using that for my computer room. I had a lot of stuff going on and I didn't wanna hit my 401(k) any harder than I had to, plus I gotta pay taxes on that money. The remodeling is pretty extensive this time too. A friend of mine mentioned Finance of America Reverse, so I checked into them and discovered that my wife and I were poster children for their program. We don't have any kids and all the bills are paid for. We also don't have any trouble making our tax payments.

Finance of America Reverse had the lowest interest rates and we decided to work with them. We have never done anything like this before and everyone that we talked to was so kind, helpful, and patient. It was great. I worked with Scott and he was a very intelligent man. He was willing to share his knowledge and he was polite. He was never in a hurry and always took his time. He told us what we needed, answered our questions, and the guidance we received from him couldn't have been any better.

Finance of America Reverse keep their own loans and they don't sell them so I decided to go with them. The whole process took about a month and the rates and terms are really high. They could always lower their interest rate. The application was an onerous process but Andrew, the sales rep, was really helpful in smoothing the way on that and all the estimates. He was extremely helpful, infinitely patient and very available. He was very easy to get a hold of and he did a really good job. I would have given up without his help. He was really on top of everything all the time.

I'm not quite retired but my partner is and we were at a point where we needed to have some extra cash. Things were a little bit tight. We looked at a lot of different alternatives such as taking money out of 401k and borrowing additional money against the house. A reverse mortgage seemed to be the best kind of option since we didn’t have to make a payment at this point. I was looking at two different companies, and I went with the quickest company. The agent from Finance of America Reverse went over and above. Their competitor offered a better percentage as far as loan to value ratio and he was able to match that percentage. There was a period of time when we were speaking almost every day and I liked his professional demeanor and the service he was giving.

Finance of America's application process was okay but the rates and terms of the reverse mortgage that I got from them could have been better. The adjuster was not very fair and I don’t think he knew what the hell he was doing. He was an ex school teacher so what does he know about buildings and land? Also, some of the properties that were sold in the area that are a third of my property sold for more than mine. And where I live on Cape Cod, it’s the property that’s worth everything while the houses aren't worth anything. But I didn’t wanna go through the hassle of paying them again. Other than that, Kevin, the rep I worked with, was very nice to me. He was very good and he helped me out a lot.

I liked the superior reviews of Finance of America Reverse and they had a quick closing. The application process was an arduous task but Kevin and Dana helped and made it a lot easier. They were professional. They told me what to look for and they also kept me updated. They were always there for any snags that went on which were few and explained the reason for everything. I was impressed with my experience with Finance of America. They held my hand the whole way through.

Finance of America Reverse offered more than another company that I was working with, but their application process took a very long while. First of all, they had me go through the procedure of divorcing my husband of around 20 years. I had to find him in Mexico and file for a divorce. The earliest it could have been done was six months, so we went through the waiting process. They knew that he had been deported and would never be allowed back in to the States again. He could never come back and try to claim the property. His name was never on it, although it said on my title that it was a married woman, and that was the problem.

I got a mortgage from Finance of America Reverse and it was the worst business experience I've ever had in my life. I was starting to build another company and I spoke to Finance of America Reverse. I was talking to this one guy and all of a sudden, he disappeared. I kept leaving messages and nobody picked them up and got back to me. I finally called somebody else and I was told that he went on vacation. So, it was very disturbing. They said there was something wrong with my application. I asked what it was but they couldn't tell me. They said that I couldn't talk to their lawyers so they made me hire a lawyer to do that which costed me about $3,000 to fix a very simple problem, and it just went on and on and dragged out. I would never recommend doing business with Finance of America Reverse.

So far, I've had a good experience with Finance of America Reverse. I'm very happy with their rep, Andrew, who has been a great person to work with. I got 30,000 on my closing and I haven't done anything as far as getting more money from them, but I'm thinking about it. Before I went with them, I had another lender, AAG. But AAG kept bothering me and I don't like that, so I just didn't respond to them, even if they still send me stuff.

I had a 100% equity on my home, so I thought I might as well get a reverse mortgage. Finance of America's rep, Matthew, was really nice. He made me feel like he knew what he was doing, and he was trying to help us, not himself. The application process was really good. Everything worked out really well. We had a couple holdups because we made mistakes and Matthew called us back and helped us with it. He was on our side. We felt very comfortable with him. Finance of America's rates and terms were very reasonable. Working with them got us the money we needed. They were excellent and cared about us more than anything. They walked us through all the problems and helped us out a lot. So I like what they’ve done. I'd recommend a friend and a family member to use them.

My wife passed away about a year ago or so, and it was a very complicated thing. I thought I could get money out of our house, but I couldn’t. The reverse mortgage was a means to get my hands on some cash. It gave me the opportunity to clear up a bunch of bills and be able to make it on what I get from Social Security and retirement. We paid the house off, and it was worth about $209,000 or so, but I couldn’t get anybody to lend me any money on the house because I had high credit debt on all my credit cards while I tried to survive when my wife was so sick. Working with Finance of America Reverse worked out.

I'm on Social Security, and my bills were more than what I was getting each month. It was just too stressful. I was getting behind on everything and borrowing money from people. So, I needed to get rid of my house payment. I called Finance of America Reverse and I really liked the lady on the line that I talked to. She was very nice and very knowledgeable. She always either answered the phone or called me back. I didn’t have to keep calling her or wait days. She always called me back promptly, and she was always helpful in answering any questions I have, and she went over everything that was really important to know. She always let me know what was going on and when it was gonna happen and who was coming, so I knew who was gonna be knocking on my door.

We didn’t have good credit. We have the house, and we’re over the age of 62 so we got a reverse mortgage. My husband, Barry, had done a lot of the research and he liked them the best. The application was easy. First, we filled out the application and then we kinda put it on hold for a bit because we weren’t sure if that was what we wanted to do. But then we decided to move forward, and once we did that, it was a short and smooth process.

I liked the salesman from Finance of America Reverse and I made a gut determination that he would do a good job. I talked to a few other lenders and then I found the least of all amounts. However, Finance of America Reverse didn't have the expertise to calculate how much the net percentage would be after having the loan from July the 5th until November the 5th. I understand at first the least account. But that's the stupidest thing I've ever seen in my life. They read me the qualifications, and then, my credit was terrible. I may be first to admit but based on the criteria for exempting a person or having a logical explanation for why a person's credits are bad, I actually qualified to be exempted.

Knowing a little bit to start with, I checked with two or three companies about a reverse mortgage and it was like they were trying to sell a product versus getting me the best information and the best plan for me to do - and that’s the difference with Finance of America Reverse. William was the guy that helped me and he was more concerned with my goal and my plan. That is a huge difference, especially when talking about a reverse mortgage because the impacts would be until you die. I had checked the company out as well and it's a big company. They have multiple offices all over and my representative, it was like he was next door. FAR also holds all their own paper on reverse mortgages. Everything is set up and they don't resell it.

I had 4 different mortgage companies that submitted bids and Finance of America was more persistent than the others. Their application process was fine. I dealt with Ian who was very patient. He never made me feel like he was too busy. He also answered my questions. I talked to him almost every day and he was there for me during the application process. But after we closed the loan on October 31, I have not been able to reach him. I had questions and I have sent an email, tried to call him and left messages but he has yet to return my calls. That aside, the mortgage rate I received was pretty much what I expected.

Finance of America's application process was fairly upfront and the lady I had was very helpful. Once I got the application in, the process was really fast. I would have liked the rate to be a lot lower but they were still less than most of the places I called. Finance of America has been great.

I was not happy with the process of obtaining my mortgage with Finance of America Reverse. The loan rep was all right but it took a while to do the process. It could have been done differently. The appraisal was supposed to be done in the town that I live in. However, the appraiser was from out of town. I also think that our house was appraised too low. Nevertheless, their rate was average and I paid off what I wanted to pay off.

Trying to get my parents out of the monthly mortgage, we checked Finance of America Reverse on the website and they had good reviews. We applied with them for my parents and the gentleman we dealt with, Josh, was as upfront and honest about everything as anyone else could be. He was fantastic. He would stay in contact with my wife through email and phone calls and let her know what was going on and what procedures needed to be done next. He was a very upstanding young man. My wife and my parents were mainly the ones who dealt with him, but everything went smoothly. I would recommend Finance of America Reverse 100%. If there's anybody out there who's looking for a reverse mortgage, check them out.

Finance of America Reverse was excellent. They had a lower interest rate compared with other lenders, and they were the one who ended up waiving the $5,000 application fee. When I went online and inquired, Gary was the gentleman who ended up giving us a call. He was absolutely wonderful to deal with. Gary was on top of everything. He was also very friendly and upfront with everything. He told us what was gonna happen step by step and when it was gonna happen. When we got done, I felt like he was a friend and that I had known him all my life. He even called us after we had closed. I never expected to hear from him again but he called us to wish us a happy Thanksgiving.

Monica was the salesperson at Finance of America Reverse and she was the one I mainly worked with. She was an incredible woman and she has a routine. She was fine. Also, the rate seemed like it was as good as anybody else's. The application and underwriting process took a month and it was okay.

With Finance of America Reverse, paperwork was extensive and time-consuming. It took about 60 days to get the whole thing completed once I made the decision to go ahead with it. They also spent a lot of time making sure I understood what I was doing which was a waste of time because the company sent enough information which if you read them, you’d understand what you’re doing. So, for us, the counseling was unnecessary but for somebody who has no idea what they're doing, it's probably a good idea.

I was on the computer checking if I wanted to do a reverse mortgage, and by putting in and getting information as far as to see if I qualified, Finance of America Reverse was one of the people that called. Once I found out who they were, I did a little looking-them-up to see where they stood amongst the people who were giving the reverse mortgage, and they were rated good. When I talked to their rep over the phone, she gave me a general information on what was going on. And after that, once I decided I wanted to do it, they called, and I had to talk to them for about a half hour to 45 minutes. They explained and went into more detail about what it was about. I had questions, and I asked them, and they were able to answer the questions that I needed to know. And after that, they sent out a couple of people and an appraiser.

I couldn't afford to stay in the house if I didn't do a reverse mortgage. Finance of America Reverse called me and the staff there were all very nice and helpful. They put the mortgage together for me and I was very pleased with them.

I had a reverse mortgage for the last three years, but it wasn’t in a local company. It was somewhere else, so I used the closer one the second time to do a refinance. My experience with Finance of America was very good, but the process that I had to go through was a lot of paperwork. There were many papers to fill out and it was like buying a new house. I was working with the same company and I thought that I wouldn’t have to do all the paperwork, but I did. However, the end result was wonderful, so I was happy. The guy I worked with, Toby, was wonderful and was always available, so everything worked out well. He rushed it through and it was around five weeks for the whole thing. I felt very comfortable working with my loan officer and he was very helpful all the time. Everything went smoothly and I would certainly recommend a reverse mortgage to all my friends, which I have done already.

The application process with Finance of America was very bad and they were not truthful about the general information. The financing is made for elderly and abusing the elderly and not putting the right information is a total abuse. The people from Finance of America are either not knowledgeable enough or they twist the reality. They make people understand something else that is not true. For instance, the money that I do not get the first year is collecting insurance and it's growing but this is not true. It's just additional credit that would be given based on having a good payment history.

Finance of America Reverse was highly rated so I went with them but I ended up not having a good experience with them. I have been on disability since 1994. I got behind on my property taxes because my income was like $750 and I needed to do a reverse mortgage to keep myself out of foreclosure. I had a lot of extra expenses for home, healthcare, etc. I called Finance of America, gave them my information and they asked me a lot of questions.

Finance of America Reverse was right on top of everything. I had a lot of questions and their rep answered the questions. The process was like buying a house all over again, with the credit reports and papers filed. It took a couple months, but most of it was because I couldn’t find the paperwork. If I could’ve found the really old paperwork earlier and quicker, it would've been faster.

I was considering another lender along with Finance of America Reverse, and though Finance of America came second, their sales guy was the first to roll himself out very quickly. So, I was happy with him. They were willing to negotiate based on the quotes that I was getting from the other company. Also, the law says you have to have a counseling appointment with somebody, and I called that guy back later to get some guidance from him. He helped me through the process. By the time we got through the process, I ended up with a much better offer compared to the first quote that I got. I'm not a big fan of lenders at any time, but Finance of America didn’t seem to be too bad.

This is a new product. It's a second mortgage reverse allowing us to take money out of the principal in our house without refinancing. Lots of paperwork, very complicated requirements etc. It was made easier by Monica ** helping us and giving us the information we needed. It was an above board operation, with few surprises.

I got some bills I need to get caught up with and I had a high mortgage. I looked at a list of providers and I picked out Finance of America Reverse. I called them, talked to Aaron, and he took over from there and explained everything to me. I had good interactions with the loan officer and I was were impressed by the whole thing. Everybody I talked to seemed to know exactly the answer to every question I had. They all seemed like they really knew what they were talking about. The rate and terms of the reverse mortgage were good and I like the rate. Hopefully, I'll keep liking it too. Working with Finance of America Reverse took a lot of stress and worry out of me and I feel a lot better since I did that. I've no regrets. They did a lot for me. I like them and I think others would as well.

My experience with Finance of America Reverse was very positive. I liked the guy I was dealing with. He was very personable and followed up a lot. He answered all my questions as well. I wish the rates were lower, but that’s about what I expected it to be.

I called a couple of lending companies, but as soon as I talked to Caroline from Finance of America, I knew she was the one I was gonna do business with. She sounded so personal and friendly. The application process was very simple. I just had to share to them how much we made and our bills. Caroline explained everything to where we could totally understand it, and that’s what I appreciate. She was always available for us at any time. We're very happy with the mortgage rate and terms that we received. Working with Finance of America definitely made our life better. We were able to pay off our bills with the loan that we got.

We needed backup cash in case there’s a medical emergency. Ernie from Finance of America Reverse was a good salesman and provided all the answers. On the other hand, other companies didn’t even bother calling back. With Finance of American, the process of obtaining the mortgage was easy. There was a lot of paperwork. Still, the process was completed within three weeks. The rate was a little higher than I anticipated but it was within the range. Working with Finance of America Reverse turned out well.

I was recommended to Finance America Reverse by the HUD people in my city. I was four hours away from foreclosure and it could have been a real tragedy but the girl who I worked with, Amber, was an angel that fell out of the sky. She handled everything and she was magnificent. She's tough, adorable, and a pro. She knows what she's doing. The process started when I got the first notice of foreclosure and then it took a month or so only because we kept hitting bumps in the road. The rate and the terms of the mortgage were all fine. While I had no other options, it worked out perfect for me. Now, and I'm safe and warm in my house.

I had my foundation repair back in 2014 and I paid around 8,000. When the appraiser came out, he noticed that I had a foundation repair and they wanted me to have Jericho Foundation to come back out here. I sent them the copy of my receipt and they saw that I have a lifetime warranty. When Jericho came out, they said that they did whatever was under the lifetime warranty, but they also said the house has shifted some. They had to do something else that was not under the warranty, so that made another expense of around $5,000.

A friend recommended Finance of America Reverse and the application process was concise. They took the time to explain any questions I had to the best of their ability and the explanation was done quite well and in-depth. I worked with people who came to the house and it couldn’t have been any simpler. I could have been severely handicapped and unable to leave my home, but I didn’t have to leave my home. Andrew on the phone was very helpful and took care of a lot of questions. The procedure took longer than what he was hoping but it was on my procrastination, not his.

Finance of America Reverse services their own loans and they don't sell them. They had a better rate as well. They were lower than the other ones, but they were higher than a typical mortgage loan. Also, I’m not pleased with the FHA insurance charge. I think it was excessive. The application was fairly easy. But then I had some complicated income to show and so, that took a little bit longer. I worked with all women and they were wonderful. Nicole was my loan officer and she was nice to work with. I was very comfortable working with her. I could talk to her every day if I needed to. She was quick and very responsive. Sometimes, she didn’t pick up her voicemail, but I kept calling her and I would get her eventually. So, we were good.

We were trying to figure out a way we could stay in our home. Our income is not too big. I didn’t have a big retirement, and we had $100,000 with equity or more in the house. I felt that a reverse mortgage was the best way that we could stay here until at least one of us dies. I was looking up on the computer and there were two companies that were advertising on a particular page. I talked to both of them and Finance of America Reverse had a better deal. I got dealing with Ernie and he was good to work with. A couple of times, I've made calls wondering exactly what I was to do. And he was helpful, seemed very positive about it, and answered my questions. I was pleased with him and it was a good experience.

We don’t have children, so we don’t have to leave our house to anybody else. We also don’t wanna have a full value of the house go somewhere where we don't know until we pass away. We had no mortgage and we like to do some things that we can use the money for. We chose to go with a reverse mortgage. A new roof is being put on and I’m going to use the money out of this process.

I wanted to help my brother get a motor home that we could travel in. I didn't owe much longer on my house so I decided to get a reverse mortgage. Finance of America Reverse sent me some information and I got in contact with them. The application process took a week or so. I had to fill out a lot of papers, go through my credit report, and make any explanations on that. I also had to go through counseling before I could get my loan and I got a certificate for that. Then somebody had to come out and do my paperwork, and that was about it. It was easy. I worked with a great loan officer named Matt and he was super nice. He helped me with everything. He always called me back when I called him or text him and did whatever was the easiest for me on getting the information to him. The rate and terms are okay and I will do my best to pay off what the interest is each year. Finance of America Reverse is great to work with.

We needed a bit more finance and I tried to do a reverse mortgage three times and there was always something with other companies where I spend money getting all of this counseling and at the end, we don’t get anything. But with Finance of America Reverse, it wasn't the case. Matthew was a person of his word. He was our loan officer and he was sweet, and if I asked him anything, he would give me an answer. He said the reverse mortgage was at a certain rate, and if we waited long, it may go down or up. But he tried to get us the best rate that he could. We need more like him. He tries to really help somebody instead of trying to help himself. We still talk every once in a while, and he’d be saying if there’s anything that we need, we could get in touch with him. They would be willing to help us, and you don’t get that too often.

I needed to see a better reverse mortgage. I called a couple of people and Finance of America was the one that called back first and they made everything work out. At least we could do the reverse mortgage. It was also good working with the loan officer. She answered the phone every time I called. There was a lot more paperwork than I thought there would be but other than that, everything was okay. The process took as long as it needed to take. They did a good job and I was very satisfied.

I wanted to make my retirement a little better and more comfortable. Finance of America Reverse seems to offer the best deals and so like they care. I got a reverse mortgage from them and the process went through very well. Everything went very smooth with the few steps we had to take. I mainly spoke with Julie and she was terrific. The people who also came down here and did the closing and whatnot were all very good. It's an expensive mortgage, but that's the way life is. It was a good experience and I would definitely tell others to go through Finance of America Reverse.

I did a look-up on Google and Finance of America was rated number two after AAG. Jason from Finance of America Reverse called me. He was delightful, very smart, knew all the tricks and an MBA like myself. He made the process easy. He would email me and answer my questions. He'd get back to me instantaneously. Sometimes, we talked and had a good time. I did a second reverse mortgage adding about $87,000 given the price of my home had increased to 1.5 million.

We're getting too tight so I got a reverse mortgage with Finance of America. The application process was interesting. It took a while with a few different perturbations here and there. It would have been easier if there weren’t a couple of problems we had to fix. But one of the reps, Joseph, stuck in there and helped. I was reasonably comfortable working with them. Finance of America Reverse took a lot of pressure off us.

I talked to AAG and Finance of America. Finance of America had a slightly lower interest rate and they do not sell their loans. The application process was long and laborious. You have to sign your name 500 times on application. Then, you have to sign another 500 times on closing, and it just seems to be almost to the point of ridiculousness. There could have been less papers to sign. But other than that, the experience was fine. The people I’ve dealt with were fine. Taylor kept in touch and he called if I have any questions. He was just extremely personable. We had a lot of chit-chat as opposed to just strictly business. He even sent me a Christmas card already. I had a lot of second thoughts about the rates and terms of the reverse mortgage because I ended up with twice the liability on the house than it had, just with closing cost, the fees, and the insurance. But overall, I was very satisfied with Finance of America.

I just wanted to praise your agent, Luan **. She was on top of everything and always had time to answer a question. She walked me through the process from beginning to end. She was also one of the most pleasant people I have the pleasure of dealing with. From start to finish it was one month. Well done.

I wanted to make sure that in my last days, I can live and have enough money to do whatever I wanted to do. I chose to get a reverse mortgage and other lenders didn't take time to really talk about it. With Finance of America Reverse, they sent me to counselors and once we got it, they called me all the time if there were any questions. Also, I went to my attorney and talked with him. We did a lot of research and I picked Finance of America. I liked their service. Once I decided to go ahead with it, I called the lender back and did the application. Then, I waited for that to come back, went through the packet they sent me, took that back to my attorney, reviewed it again, and called back with any questions. Once the process started, I waited for the appraisal and when the appraisal finished, I did the repairs that needed to be done on the house and before I knew it, it was done.

I've enjoyed doing business with Finance of America. I liked the rates and terms so I went with it. I called and talked to Toby, and he seemed like a real good gentleman. He was kind and generous about talking with me. He enjoyed talking with me and I enjoyed talking with him. The application process was pretty long but other than that, it's okay. Working with Finance of America made us feel a lot better and I would recommend them. Get ahold of Toby Beers and then everything would be all right.

My wife has been ill and I got Finance of America Reverse as a fallback. I called them and spoke with a rep named Christian. He was nice and honest, and he did a wonderful job. There were a lot of different mess ups and he got it all straightened out. There was all kind of junk that Finance of America had to do then that I didn’t know about upfront and I had just straightened out several things that weren’t mine on my credit report, which I had never looked at ever. Other than that, the process was done and it got completed in less than a month. Christian and I made friends during the deal. He still calls me just to see how I'm doing, which is impressive.

I had heard a lot about reverse mortgages and it seemed like it might be what I needed. I had a car wreck previously and it cost me a lot of $3,000 to get my car fixed. I thought it was crazy and decided I was gonna go ahead and do the reverse mortgage. I was told that the loan officer, Caroline, was very friendly and that she would keep in touch but she didn’t at the end. Once the loan was over and I got approved, she didn’t get in touch with me. And I wanted to because some more people were trying to make me take out a power fee on $189,000 to protect my interest in my house. What was the point of that though? I just got my money and I put it in the bank. Why would I wanna go and take another big loan to pay off something that I haven't started yet.

The person at Finance of America Reverse that handled my reverse mortgage did a good job. I kind of felt trusted with him and the process went fairly well. There were a few bumps here and there, but other than that, it wasn’t too bad. It took about three months and Finance of America was pretty good.

I don’t have heirs that I need to take care of so much, so doing a reverse mortgage was a no-brainer. I could use some money and I don’t have to be concerned that I’m not leaving the full value of the house behind for someone. I got curious and looked into it online and I got bombarded with calls and emails. Ellen, of Finance of America Reverse was one of the reps that contacted me. I talked to her a bit and she was very knowledgeable about stuff. A few months later, after I had time to research and I was thinking about looking into it more, Ellen called and asked if I had thought about following up on it. She knew her business and she was a good choice. The application process went good, although so much of it was required by law to go through credit counseling. She made it as smooth as she could.

Doing a reverse mortgage seemed to be the best way to go without having a monthly payment. Finance of America Reverse had a better loan package than AAG and they had a choice where AAG didn’t. AAG only had one program while Finance of America Reverse had three to choose from. I spent a lot of time checking reviews and everything I read for AAG was no communication and one can’t get ahold of anybody or nobody could give answers. On the other hand, everything I’d seen for FAR was awesome and they are indeed.

We were interested in a reverse mortgage, so I called some of the companies and then I had them reviewed by some experts in the field. Carol, the loan officer whom I was speaking to at Finance of America Reverse, was professional, and we went with them. Carol gave me good answers to my questions and we corresponded through text, email and phone. If she didn’t know the answers, she was very willing to find out what they were. She had a reverse mortgage herself and she was willing to give me the information that I wanted. Any of the information that was asked of me was appropriate and I felt comfortable talking to her. There were other reps that I talked to from different companies that I certainly felt very uncomfortable, and no matter what kind of a deal they offered, I wouldn’t work with them.

After considering everything else that I looked at, Finance of America Reverse looked like they were offering the package that fitted us the best. The representative that I dealt with was really what sold me on them. She was very good and took all of the time in the world and explained everything to where I could understand things easily. The whole process took months as we were doing some other things and we weren't gonna be there. We also had some delays with Finance of America Reverse coming in to give us an appraisal on the house. The rates and terms that we got were good and very comparable to everyone else's. We hope that as we go forward, it works out well with Finance of America.

I looked into moving into some type of retirement community because I'm not in great health, but it was very expensive and I couldn't afford it, so not having that as an option then, I was more or less stuck in my house. And realizing that I was going to be living here for the rest of my life, I had a sudden loss of income and I had to find another source of revenue. I went to LendingTree, to begin with, and I collected different proposals.

William ** was the person we worked with and he did an excellent job. He wasn’t pushy or intrusive but he did manage to keep the process moving along quite well. We started in August and ended in November 2018, which I found to be timely but not rushed. William was good at explaining where we were at each point in the process and was quick to respond to questions. There were no unpleasant surprises for which we give William full credit.

Having the house we paid for, it occurred to me that we were sitting on our money and it's not doing us any good. The logical thing to do was get a reverse mortgage. I shopped around and Finance of America Reverse had a price deal for money. Ernie, the rep, did what he could to get the account and he was a good guy who was very professional. He knew what he was doing and he followed up on everything, but the process was too long. There were a few hiccups about my trust in getting attorneys involved, which was overkill and the guidance might be difficult for somebody who never bought a house, but I've bought several properties and it was nothing new for me. It was a waste of time. However, Finance of America Reverse did all they could. All in all, anybody in my situation should do the same thing.

My finances had taken a hit and so I had to do something. A reverse mortgage seemed like the only thing I could do. Finance of America's reputation appealed to me. I thought they were a quality company and I was glad to do business with them. They did a credit check, they did a survey type thing with the company, and then they came out, and the notary public came out and got the papers going. the guy walked through the appraisal and I qualified for as much money as I wanted. There was a minimum of things to fix and they were working with me on that so that was good. I'm happy with the rate of the mortgage. The application and underwriting process took about two months ‘cause I tried some other companies. They worked very fast. Robert treated me great. He was nice, polite, and informative. I felt comfortable working with him. The other guy, Joseph, was almost as good.

Finance of America Reverse explained and discussed everything with us. The process was quick and any time you talk about that much money in your home, it's going to be a little uncomfortable, but the lady was nice and I was comfortable. She was very easy to talk to and she wasn't pushy. She answered all our questions and she was good.

Finance of America Reverse called me on the phone from the random pick-up spam. I like that getting a reverse mortgage is not having a payment and happiness in a retirement. The whole application and underwriting process was easy and went about eight weeks. The loan officer was nice, and I thought that he really kept us going. Any questions that we needed, he was there attending to us. Finance of America is not for everybody, but as far as me, it was for us. It just depends if you got kids or if you don’t or if you just wanna have an easier retirement. And it worked for us.

I got interested in reverse mortgage for elder care and it seemed like Finance of America Reverse was primarily focused around the reverse mortgage. However, the process was fairly difficult because of the documentation that was required. I have a mother with dementia so the documentation around the mom’s medical care, power-of-attorneys, a lot of stuff turned out to be quite a challenge and the took between 30 and 60 days. I also thought the upfront fees were pretty expensive to get started. But the representative that I dealt with was great and I felt like he was responsive. Everything I asked him about, he did a good job walking me through everything, letting me know what was gonna be next. Working with Finance of America has been good. It was the saving grace for a couple of parents that had a lot of health care and no means to access funds. I would recommend them.

We went with another company but the service was not the caliber that we wanted, so I went to the second one on the list. I went online and came across Finance of America Reverse. Andrew, my loan officer, was the perfect representative for them and he helped us immensely. I was impressed by his knowledge and personal commitment to us. I wasn't his only client but we didn't have any problems with communications. If I had a question for him and didn't get him, he would call me right back. We were guided through the step-by-step procedure and it was even flow. They let us know what we needed, what was going on, and what we were signing. That was very informative.

I’m a realtor and I’ve been looking into reverse mortgage and options as an alternative to selling a large home that we ended up with. We needed our large home and we like it so we thought a reverse mortgage might be a good option. We considered it a year ago and decided we didn’t particularly like the head-on cost, upfront cost, and the loan placement. Then in the summer, we decided to take another look at it. Through internet research, I found Finance of America. From the website, I like the way they did business. So, I contacted them and the agent that I worked with was my kind of guy, in the sense that he didn’t try to sell us anything. He simply answered questions and helped us along the way. Eventually, we’ve gone on to tell him that we should do it.

The economy has led me to decide on a reverse mortgage and I was told that Finance of America Reverse was non-profit. The loan officer, Linda, was great. She was very efficient, considerate, open to any questions with good answers and was clear. I was very comfortable working with her and the guidance I received was very professional. However, the application process was awful and it was too long. I'm also extremely unhappy with their customer service and I'm mad at them. They were inefficient, they were not there and they didn't know their own rules. They made getting my own money out of it a horrible experience.

Finance of America Reverse had some good recommendations. However, obtaining the mortgage was very difficult. They required so much and every time I gave more information, it wasn't enough. I almost didn't do it at the very end, and then they finally approved it. The application process was okay, but once I got into it, it took about three months which was a lot longer than I thought. They need better communication in knowing upfront all the requests. Still, it all worked out. The rep and I had to have a lot of communication, so if I didn't hear from him, he'd call me right back.

We were interested in getting a reverse mortgage for financial means and we chose Finance of America due to the salesman. He was business-like and he carried himself well. Unfortunately, it turned out that some of the things he told me initially were not true. He said that they were the source of financing for AAG. But he lied very well. The process took me months. It was a very long time but that was not the company’s fault. I had an accident and broke my back, and I was in the hospital for about three months. Despite that, they kept the process open until I got out of the hospital. The terms were competitive and the reverse mortgage gave us immediate cash.

Our income had diminished so we decided to do a reverse mortgage. We had some expenses that we had not planned on and we needed to do it. Finance of America Reverse offered us more money. Brent, the fellow that we dealt with, was wonderful. He was always available, patient and very nice, and he made the process easy for us. He knew his business and he didn't mind repeating things if I forgot it five days later.

Finance of America was the most patient when we had questions about the reverse mortgage. We didn't expect their rates to be high but because of the timeline, that was the fastest route we could go. Everything was predicated on our timing on getting the documents going, and then the rep did a wonderful job in coordinating the appraiser and everything else along the way.

My mother got behind on her bills and she was trying to get all her bills caught up. Finance of America Reverse contacted us first and the process of obtaining the mortgage with them was easy. The whole application and underwriting process took about a month, and we were told that FAR was gonna give my mother the whole amount at one time. When we received the partial payment, I called them and they said it was supposed to be split up in two payments, and she wouldn't get the other one for at least nine months.

I had this inheritance. I have my home and my parent’s home. I thought that the place really feels like home and I wanna stay there. I don’t make that much money and I just wanted to make sure that it can be sustained or I’d sell it. I also had some old cash liability from 10 years before. I was 90% down the road with the first company I talked to, but they made false statements about my situation with the tax people. I almost thought the whole process was a scam. They were terrible. Then I started looking at the reviews, which I should’ve done, to begin with, and Finance of America had good reviews. I talked to Scott and I liked him immediately. He was personable and did a good job. He also always got back to me promptly. I enjoyed working with him and felt I had someone that really cared about my situation.

I'm a real estate agent and the process with Finance of America Reverse worked out to be a lot less difficult. Josh, the guy who started helping me, was a really great guy. He answered all the questions and got everything on. Whenever I called, he answered well. The process took a long time but I had been working on a reverse mortgage for over three years. I was patient. The rules seemed to change as we went along over the time frame. One thing I was impressed with the guy actually selling the product out in Philadelphia was that he did a great job. He said that he wanted to get everything all lined up and when he was ready, he was ready. Besides, the jumbo came out and that made a whole big difference.

Finance of America Reverse was very knowledgeable in helping me out in understanding everything. I had to go to six hours of counsel to make sure that I understood everything about the reverse mortgage, which was good. The rep went through it with me all and made me understand everything, and he was very nice. Everything moved right along very well and it took only a couple of weeks. They did a wonderful job. I like the company. If someone was doing the same thing, I would refer him to Finance of America Reverse.

Finance of America Reverse was the best deal among lending providers that came across. They were very good and they were patient with me. The rep kept right on me and gave me everything I possibly could get. I felt very comfortable working with her. When I have a question, someone would get back to me on the same or the next day and their level of expertise is very good. The rates are good but I don’t like to be paying the insurance debt much more money out. I would like to see the insurance taken off of my plan.

I'd gotten into a jam with my finances and different things stopped happening to set me back, so I looked into a reverse mortgage. Finance of America Reverse was the first one that I called, and then I called a few others but they were about equal in what I could gain. The reps were very helpful. I didn't know anything about it and they explained it all to me. Working with them has helped me out quite well. I'm happy with what I dealt with.

Working with Finance of America Reverse has made things easier for us financially. We did a reverse mortgage to eliminate our mortgage and went with them after doing some research on the internet, getting estimates and talking with a number of individuals. I was impressed with Bunny. She was very helpful. The process took about three weeks and everything went smoothly. And though you always think that they could be better, the rate and the terms that we got were fair.

Go with Finance of America Reverse. They're very helpful and they get you what you need. I worked with Jill and she was the most helpful person. My experience with her was so pleasant and I really enjoyed it. During the process, some guy had to come out and he checked out the house. Then he wrote up a report and sent pictures. Getting a reverse mortgage with Finance of America worked out terrifically for me. Right now, I have a guy who's working on the repairs that that inspector said needed to be done. So I'm still in contact with the Finance of America and it's still a good experience.

I took out a reverse mortgage as I needed major repairs on my home, and I decided on Finance of America Reverse seeing that they have very good reviews. I called in and went through the process, which took several months. I had a very good experience dealing with my rep and the terms that I received were very good as well. And now, I have a repaired home.

I liked the way that Finance of America Reverse handled their business and the rep I worked with was very good, courteous and knowledgeable. She was very easy to deal with and seemed to be genuinely interested in the situation. I was happy with the rate so I went ahead and took the mortgage.

I have been struggling and unable to work very much, so I decided to get a reverse mortgage. The young lady at Finance of America Reverse contacted me and explained their lending process to me. She was very fine and very competent. I also asked her if she could speak to my daughter about it because I have heard such bad things about reverse mortgages, so she explained everything to her as well. My daughter is a tax accountant, so I felt confident in my daughter's opinion. She said she thought it was a good idea and it progressed from there. Things went very well and that rep was very patient with me. It was a bad time for me and she was very kind. We started in July and we finished up in September. The rate and terms of the mortgage sounded good to me, too.

I looked into getting a reverse mortgage a couple of years ago, but I didn’t like what they told me, so I stopped it. I had some past bills and credit cards I wanted to clear up so I tried again, and this time, I got it. Finance of America Reverse was very helpful. Their rep did me a big service, because if I had passed away and the way it was in my courthouse, my children would have not been able to sell my property. They went to all kinds of meetings, attorneys, and they fixed it. Also, I had a problem with my Social Security which had to do with income. I had two years prior, and the loan officers weren’t going to give it to me. The gentleman that was assigned to mine fought and fought and got that out of there. He was so good and patient. Anybody else would’ve dropped it.

I had a lot of equity in the property. Getting older, I was thinking about retiring within the next three to five years and it would be nice not to have house payments. I was searching for reverse mortgages and all the lending companies seemed to have very similar programs. While the interest rate is high, there's a presumption that certain properties will appreciate around 4% to 5% a year. So, looking on through the course of the years, it's almost a negative amortization but not as bad as it might be because when you're making house payments and you get sick, it becomes more difficult to make those house payments so that you're in jeopardy of losing your property.

I looked around and Finance of America Reverse was the best. The process went well. I'm retired, though I was in the business for a while so I knew that it would take as long as it'd go, and it met my expectations. The rep was very knowledgeable and I was happy with the rate. I've already recommended them.

Finance of America Reverse was first in line when I looked online for lending providers and I thought maybe I couldn’t screw up if I went with the people that were first on my computer. Their application process was simple and my loan officer was easy to get along with. The only thing that somewhat upset me, and we tried to go over it, was the fact that although we have a credit score of 824 and basically no debt, there could have been a little more cash-out. Still, I’d recommend Finance of America Reverse. In fact, I have recommended them.

In Massachusetts, you have to meet with a HUD advisor before you can go through with the mortgage. Then, the application and underwriting process with Finance of America Reverse took two months. We had a very good interaction with the rep, Matt. He was able to answer a lot of our questions and the ease of dealing with him impressed me. Finance of America Reverse had a good reputation and they had better rates and terms. Working with them took a lot of pressure because we had a couple of home equity loans and now, we don’t have that. It was a very good experience and we were very pleased.

My investment is running on social security and I want to supplement my income with a reverse mortgage. I looked into three companies for this and I liked Finance of America Reverse’s presentation. There was an awful lot of papers I had to sign during the application process. They gave me a timeline on how long the process was supposed to take and it was done in less time than they said. I like the loan officer. He was informative and went over everything very well with me. I’m very satisfied with them.

I liked the Finance of America Reverse agent I talked to. Carolyn was pretty knowledgeable and very, very helpful. She explained things and was very patient. She talked to me for a long time on the phone and understood everything. The application process was very long-winded, but it’s part of what you gotta do. Also, their rate and terms are in line with other people. Working with Finance of America Reverse relieved the stress and I would recommend them.

I wanted to do some work on my house and Finance of America Reverse seemed to be the best lender. I started dealing with Rocky and he convinced me to go with them. He got everything started for me and more than anything else, he was a lot of help, but he's no longer with the company. Another guy finished up and he was good too. All of my concerns were taken care of and the process wasn't very long. I started before my divorce got through and the only holdup was waiting for my divorce to be completed. I was very happy with everything and the loan helped a lot. I've been able to do a lot of things to the house I couldn't have done without it.

A reverse mortgage would give me more resources to be able to better enjoy my retirement. I got one from Finance of America Reverse and I liked the gentleman who called me, Taylor. He was very frank with me and we built a good bond of trust. He was a great guy, so I decided to go with their company. I figured the company that hired him should be the best.

The whole process with Finance of America Reverse was better than I could have expected and I was very surprised that it all went so good. It was just a notary each time. However, Finance of America hired an agency to explain the process. I had a problem with the notary on the day that it occurred and I tried to accommodate the notary by changing the time. Unfortunately, I was not able to get a hold of my aunt in time and we ended up going back to the original time. The notary was quite rushed, but I conveyed that information to Nicole, the loan officer, and she gave me the information. The closing notary was terrific and Nicole made sure that she would not be there for the closing.

I used Finance of America Reverse and I had a fine experience with them. They had the best deal in terms of rate. The application process took 10 days, which was lengthy, but their people were knowledgeable and kept me informed. If I had concerns, they would usually get back to me within the day. I also talked to my loan officer so much. She was very helpful and she helped with any problems that were there. She answered all my questions and she made me feel very comfortable. It was terrific.

Finance of America Reverse doesn't give you any pressure that you have to do it right away. And they’re very nice. They answered all of my questions and were very patient with me. Everything was easy and John, the agent that I dealt with, was very accommodating and knowledgeable. I was very comfortable working with him. The only thing that I questioned was the MIP insurance in advance. If we’re paying it monthly, why do we have to give a bulk? I was in the real estate business for over 50 years. I’m a real estate appraiser and we’ve had many FHA deals with MIP but we never did that. But John was telling me that they do it now. It's something new with the reverse mortgages. But that's not his fault or the company's problem. I’ve even recommended Finance of America to a couple of friends.

I needed some money for some repairs and in case something happened. I went to reverse mortgage ‘cause I don’t have anyone except my son so I didn’t have anyone to leave the property to. I was with AAG and I couldn't get a response from them. I left messages after messages and when I called, they never answered. I would always get a voicemail and they wouldn’t return my calls. I get offended with that. I kept calling ‘till Michigan, who was with AAG, gave me the number of Finance of America Reverse. I called in and started dealing with Taylor. He was very nice. He answered his phone, and if he didn't get to me right then and I leave a voicemail, he’d get back with me.Overall, the application process at Finance was okay.

Our FAR Reverse Mortgage experience was "29 days start to funding". Our Loan Officer was and remains Diana ** and she is FANTASTIC. Our Processor was Lauren ** who never missed a beat. Good people. I had started my reverse mortgage search with the largest and best known RM lender earlier in the year and that experience took five months and ended in complete frustration and with no loan. FAR seems to emphasize customer service more than the other companies that I spoke with, and as for Diana ** - everything she said that they would or could do, they did. I was initially a little hesitant because I wanted to work with a company here in California and the FAR HQ is in Oklahoma with Diana's office in Indiana - that was no problem. I recommend FAR.

Getting the mortgage from Finance of America Reverse was very simple. I talked to their rep and then we went through what I owed, how much I wanted, and how would I have to pay it if at all repayable. In the old reverse mortgage, once you got a mortgage, you got a check every month and you didn't have to pay that off. But this new one is different and I have a line of credit. The application and underwriting process took about two and a half months and the lending process could've been shorter. There were also a couple of problems with a couple of items that I had, but other than that, it was okay. The loan officer explained everything and it felt like he was more on my part rather than the company’s because he understood my situation as compared to other situations. The rates also looked pretty good as compared to other mortgage companies that I looked into that I was not satisfied with. Finance of America Reverse made life easier.

I needed money so I got a reverse mortgage with Finance of America. It seemed like a better way than getting a mortgage. The first year the rate was fine, but the next year was just asinine. I couldn’t believe that it showed that much interest on the second year. The process also took forever. It took about three months and they could have improved on getting it quicker than this. They would want this and then come back and want that. But the rep I dealt with tried to do everything he could. Other than the long wait, everything was fine.

I'm retiring and I had about six more years left on my mortgage. I had a very large mortgage and I couldn’t afford it anymore, so I had to do a reverse. I checked everybody and I liked what people said about Finance of America Reverse. Obtaining the mortgage went very smoothly. The loan officer’s name is Jenny and she was very helpful with everything. I had a lot of questions and I'd call her, and she was always available for me. The process took two months which could have been quicker, but everything was fine and I was very pleased with what happened.

It looked like other people were pushing me into the reverse mortgage and I didn’t want to go with them. On the other hand, the guys at Finance of America Reverse were calm about things. They told me what I was gonna get on the first draw and the application process was easy. The loan I got was the only one with the best interest rate and it got us out of our debt on credit cards.

Getting a reverse mortgage with Finance of America Reverse took about three weeks. The application process was tedious and drawn out but all the information that they needed was essential and it worked. The loan officer also called me repeatedly and kept me up on what was going on so he was very good. The only thing that I disagreed with was paying my taxes and my insurance out of the money. They kept money out of the loan to pay those and I'm not paying them. Nonetheless, I don’t think I could have worked with a better company. In fact, I would recommend them. It was a good experience and we were able to get things done in the house that I couldn't have gotten done without the reverse mortgage.

The application process at Finance of America Reverse was relatively easy. Although, it took us a month because they had some questions cause we'd only been in the house less than a year, so we had some things that we kept having to write letters about. But the process was good and so were the rates. In addition, our loan officer was very helpful. Her name is Marina and I never had any problems reaching her. If I didn’t reach her right away, she was always quick to call me back. All in all, working with FAR made a big difference for us. We did it mainly because we owed the federal government some money and we thought that it was our best option in paying them off. It's a huge relief getting that taken care of. I wouldn't have any trouble recommending FAR to somebody.