Finance of America Reverse Reviews

Finance of America Reverse's application and underwriting process took too long. It was not because of the reverse mortgage organization as much as it was just other things were happening. My wife passed away during this time. Also, the rate I got was too low. My type of home goes for over 400,000. But when they got their guy to come out to do the appraisal, he rated it at 375,000, which I thought was absolutely ridiculous. However, I was retiring and I needed the income so I had to go with it.

We didn’t plan properly, so we had the opportunity to use the equity in the house to feel more secure towards the retirement. I talked with Toby of Finance of America, and he was very convincing. He didn’t really pressure me and he gave me all the correct information and worked with me. It's a big investment and I feel comfortable. I just hope I made the right decision. I won’t know for years to come.

Applying with Finance of America Reverse took a while. They kept calling me back for more paperwork. Even so, Ernie, the gentleman whom I worked with, was most helpful. He was very thorough in answering any questions I had. The rates I got were fine.

I had to rewire my whole house and it was gonna cost a lot of money, and I didn't have that money available. The process took a few months, and what took me the longest time was the research that I did to understand the process and doing an evaluation as to which company to go with. I spoke to various people that had reverse mortgages, including people that had experiences with Finance of America. I decided that they were the company I wanted to go with after doing a comparative analysis. Randy was the adviser to help me get through the process, and he was fantastic. He was accessible and he answered my questions. If he didn't know something, he did research and got back to me. He was very responsive and it was a pleasure working with him.

I no longer work. I live on a fixed income and I needed to get rid of the monthly payment to a bank. I contacted Finance of America Reverse and they sent me the appropriate paperwork. Everything was smooth. However, I live in New Mexico in the mountains in the desert and it took two and a half months for them to find the FHA appraiser to come out and actually do my property. Still, Finance of America was very competent and they did a good job.

At Finance of America Reverse, we had some irregularities that were off the usual chart and a lot of things to work through. It was a very difficult and stressful process. Initially, we started with another rep and we realized he wasn't keeping his word. It seemed he didn't know what he was doing. I told Finance of America that I wasn't gonna work with that guy anymore and that I would go back to my previous company. They moved us to a supervisor who took a look at our situation and in about three hours, we knew more than what we got to know in six weeks with that previous rep. There were some difficult hoops we had to jump through to get there.

I went online and did research to see which were few of the top-rated reverse mortgage companies. The rep of Finance of America was good. I've been in the real estate business, so what I expect for communication is maybe different than the next person. And I couldn't have felt more comfortable. I'm pleased with how it went. Communication is the key. You can never have too much communication.

I initially spoke with a young man at Synergy but I was so disappointed in him. He called me constantly to get me going. He got me to sign up but I pulled my reverse mortgage application from him and gave it to Jamie at Finance of America Reverse. She was kind and very knowledgeable. She was not pushy and there was no used car salesman push. She was personal but not over the top. I mentioned to her that I'm having some serious family issues, health-wise, and she would call to check on me. Although, she had some problems with her staff, which I do not fault her for, I could trust her to do what was best for us. That meant the world for me. Going what we've been going through made it extra necessary for me to have somebody I felt I was in good hands with. I was so impressed with Jaime. Finance of America owes her because she is phenomenal. I'm referring people to her.

I have had the most pleasant experience with Finance of America Reverse. We had some situations in my case that were hard to deal with. My mother passed away a little over four years ago, and I had never changed the deed over into my name and not had to place a survey, and we had to go through quite a rigamarole to get it done. But the person I dealt with stayed with me and told me what I needed to do. He was very patient and helped me in any way he could. I was really pleased. I liked him a lot. I consider him a good friend.

Finance of America Reverse's loan officer was absolutely awesome. I was very comfortable with him. It was really easy to get the mortgage. Everybody came to my house and did everything I needed to do. The only problem I had was the attorney that they picked. I wish I could’ve picked my own attorney, but I dealt with that.

The loan officer reverse mortgage specialist Monica ** was very professional and got paper through quickly. She is a great asset to the company. I would recommend any of my colleagues who are looking for a reverse to look her up.

When we looked at our investigation of the various firms that offer reverse mortgage, because every mortgage company don’t offer them, FAR was one of the top 5. So we picked them. The process was very good. It was pretty much on schedule and the activities took place pretty much as just as they described that they would. So, there were no surprises. A lot of things during the application were done online, and through e-documents. So, very automated. So, it was good. The process took six weeks or so. But the rates dropped after we did it.

I inherited the house when my mom passed away. I wanted to get an equity loan to have work done on the building. But no bank would give me money because I have no history with the house, and so reverse mortgage seemed like the best choice. It was the only way I could get money out of the house. Everything went smoothly and as expected with Finance of America Reverse. I had a good credit rating, and the house is worth a lot of money that we verified, so the process was easy. And it probably would have gone smoother had I not broken my arm.

We had some things we wanna do so I needed some extra cash. Getting a reverse mortgage made a lot of sense to me. When I decided to take that course, I expected that Finance of America would have a lot of regulations and I understood the reason why these things were done. It took three months from the time we agreed to do it to the time it was closed. There was no big rush and in the meantime, I was able to pay all my bills. And although the rate can be lowered, I understand the risks involved. But right at the close, the rate was reduced so I was satisfied with that.

I needed some financial stability because I’m retired and when I was doing my research on certain aspects of a reverse mortgage as opposed to a second mortgage, the Finance of America Reverse reps were very courteous with the way they were informing me of what the differences were as well as what might or what might not be in my best interest. They were very professional and that impressed me. I applied and the process was lengthy, but necessary. They need to do their due diligence and do their research because it is a substantial investment on their part as well.

Finance of America was connected to my previous reverse mortgage account. The rep that assisted me during the process was nice and friendly. I got a set rate which was okay. So far so good and I would recommend them.

I talked to three different people and I liked the way Mark from Finance of America Reverse sounded. He seemed very knowledgeable and he answered my questions most of the time to my satisfaction. He seemed to know his business and he could get it across. The application process was lengthy. The application and underwriting process took three or four weeks. A lot of that was because I was out of town a lot. But the appraiser and the notary came promptly when they were supposed to. Also, I felt that the rates were a little bit high. I have several days during a week that I wish I had not done the loan. At this point, I have not gained any benefit nor any negative from it.

The Finance of America Reverse reps were responsive and courteous. They got back to me, gave me an application and looked up my budget of my monthly expenses. They then sent me through a counseling group. They were knowledgeable. After that, I filled out the papers and had an appointment. The agent was supportive and he was available almost 24/7. He gets back to me within half an hour and he explained things to me that I could understand. The application and underwriting took a week or two and the longest part was the appraisal process. Also, the fees are high, but that’s how it is with a lot of them. All in all, they were very good and I was very happy with them.

We’re running short every month. Aside from Finance of America Reverse, I talked to three other lending companies. Finance of America was the most honest. In the beginning, some of the companies started with a higher interest rate then as I told them that I talked to somebody else, they lowered the interest rate and they just came in with their best thing right out of the gate.

I wanted to stay in my home and got a reverse mortgage with Finance of America. The application process was more than what I expected and I felt like I didn’t have enough time. Their appointments were always late in the day for getting any kind of paperwork done. And the application and underwriting took a couple of months to complete. There were a few errors with the home appraisal and I really had no say in how to get them corrected. The homeowner should be able to somehow have more say with that. Other than that, the representative was very good. They were consistent with whoever their rep was. I would get the same person when I'd call back or that same person would call back.

I worked with Taylor ** with Finance of America during the process of acquiring a Reverse Mortgage. Taylor was very helpful in explaining the process, he followed thru with things in a timely manner and I always felt that he was knowledgeable and professional and had my best interest at heart. I would highly recommend Taylor to anyone interested in a Reverse Mortgage.

The application and underwriting process at Finance of America Reverse took 3 weeks and the rep did well even though the rate and terms of the mortgage was misleading to me at first. Some of the things could have been a little easier to comprehend, but everything's all right.

I got a reverse mortgage plan to get rid of the mortgage payment. I checked out a variety of reverse mortgage companies, and went with FAReverse because of their agent. She was more credible than other agents I have met from other companies. We went ahead with the appraisal, fixing up the repairs, and then getting the loan. It was, however, a long process -- it took six months. There were a lot of snags, but we did it. I didn't think other loan people would've stuck with it as long as our agent did. So, I was very pleased with her performance, persistence, and knowledge on how to do things. We are done with the process. Finance of America Reverse has impacted my life 100% favorably with the outcome. I'm very satisfied and I've already referred over several people.

I had contacted another company, and Finance of America somehow got my name in the system and contacted me. They offered me a better deal than the other company I was talking to. During the process, they give you an application and you fill that out. You send that in, they approve you and the process starts. They start checking all the information you provided, then send the lady out and you sign the papers when they approve you. The representative Taylor did a very good job and was right on the ball. Everything went along very well.

Amber at Finance of America Reverse was my financial advisor and she was fantastic. She was the only one that wasn’t pushy, and the only one with facts, figures, and watching out for my best interest. The application process was a bit of a pain in the butt but it's the government and paperwork. I'm not so impressed on the rate and terms of the reverse mortgage because everything in my neighborhood goes for X and because I was getting it in order to obtain a new roof, my house was greatly undervalued. Now that I have a new roof and a new fence around my place, my place went from being 183K up to like 280K. It’s all a numbers game. It’s a racket. Other than that, everything was okay with Finance of America Reverse.

The application process was very long. It was about five months. I took my time and I wasn't in a rush. It was fine. I'm agreeable with the process, and the rep was patient with me.

I have COPD and emphysema. So, I'm tired of working and I want to just relax now. I had talked to a couple of providers, and Finance of America explained it to me better, and the person that I worked with, Katie May, was very nice. I could call her or get called back to answer any questions I had, making it as clear as possible. The paperwork signing was way less than 30 days, no long wait and no long answers. I recommended FAR to my pastor, and he went over it too and I gave him Katie May’s card. He's newlywed and thinking about doing it also.

The person from Finance of America Reverse that we talked to, Scott, was more personable than other companies that we had looked at. Our circumstances were different than anything Finance of America had ever done before because we live in rural United States of America. Getting things done actually took two months longer than what it would normally take, but we were still able to get it done. Scott was very positive in doing everything he could do to get things taken care of and help us understand what we needed to do to continue the application. So, all that worked out quite well. And it has impacted my life quite positively.

I went to Finance of America Reverse to do a reverse mortgage and I liked their terms. I took a little while during the process but everything seemed to go smoothly. It took about two months and I was worried but everything worked out fine. When I had questions, they were answered. The rep was really nice and I liked him a lot. He was always there when I had a question and when he needed something to be done, he'd let me know and I would do it. It just rolled along really easily.

We recently used Finance of America Reverse to get a reverse mortgage for my mother. We worked with Toby ** and he is nothing short of AMAZING! He answered every question completely and quickly and walked my mom through every step of the process with grace and finesse. He allowed her to feel completely in control of each step and she walked through the process with confidence in every decision. I would definitely recommend working with Toby ** at Finance of America Reverse.

We started out with somebody else for our reverse mortgage but the communication wasn’t very good. We were getting different messages from different people and they delayed. I contacted Robert from Finance of America Reverse and then he took over and did our reverse mortgage. The rates and terms are very satisfactory. In the end, everything went very smoothly.

I was very pleased with Taylor. He explained reverse mortgages to me and was very patient and thorough in answering any questions I had. He was available anytime I needed to contact him when I thought of another question. I would recommend him highly. Even though we were many miles apart, he made me feel like he was very close and would always be there for me. I felt that he was very knowledgeable and had the desire to help me.

The Finance of America Reverse representative was very courteous, upfront, pleasant, and professional. He would call back instantly if he didn’t pick up my call. 99% of the time, he immediately answered the call that I place to him. He kept us up-to-date on everything that was going on. I felt like his calculations were much more correct than another institution I was working with who didn’t give me what I thought was exactly the correct information during the process.

My wife and I made up our minds to do a reverse mortgage with Finance of America. They were the first people we talked to and they proved to be very accurate in follow-up. The loan servicing officer was very customer-oriented and followed the thing up and got it done. They were very involved on the application process. Also, their rate and terms seemed okay. Finance of America did what we wanted to do at this point in time. We're happy with their service.

My Finance of America Reverse loan officer was a nice, young guy. I like working with young folks. And he did everything he could to make things go easy as possible for me. As a matter of fact, I promised to him more customers. But I thought we had the paper reduction act. And it looked like to me that on the application process, we produced a lot of paper. Somebody came to my house with the paperwork. I thought that was kinda cool. When they came to the house, it took about 45 minutes.

Taylor ** was my contact at Finance of America Reverse. Taylor was very professional and always available to assist me. Taylor returned my calls immediately. There was a time difference, but he was always available. Taylor walk me through the process and took time in explaining in detail the process. Taylor had my best interest and made me feel that I was his first priority. He could hear the stress in my voice. I would recommend Finance of America and Taylor to my friends.

A friend of mine in Long Beach used Finance of America Reverse and he told me to look at what they offered if I was interested. I talked to the guy, Aaron, and he took care of everything. If there was a document missing, he would contact me, then I would get a copy of it and send it to him, and he would solve all my problems. Aaron did most of the phone work for me and he was available almost 24/7, including weekends. If I leave a message, he always returns it. If I had a question, I would call him and he would explain things to me and we should be able to go from there.

I checked some of the other lending providers and it boiled down that Finance of America seemed like the best one to go with. The process took a month and a half and there were a lot of questions but since I could answer them on the computer, the application was very easy. They worked with me real good. Randy, the representative, was very helpful, energetic, and really nice to talk to. We shared a lot of laughs together and he made things real simple. He'd call me or I could call him and he answered any questions I had. If there was anything that came up that I asked him that he wasn't sure about, he would check that and get back with me as fast as he could.

Taylor was accurate, punctual, and friendly... a big help in a process that has been misunderstood, reverse mortgages. It was comforting to know he was on my side throughout. Highly recommended! Howard

Everything has worked fine with Finance of America Reverse. I wanted to have the value of equity in my home available to me as time went on without having to do a house refinance or sell it. I’m 69. I’m thinking ahead 10 years or so. I clicked on a thing that was one of these internet ads, and it was a LendingTree thing. And all of a sudden, I started getting bombed with One Reverse Mortgage, Finance of America, and different ones. I spoke with a fella named William from Finance of America, and we hit it off. I had actually done some research a couple of years ago before I was ruled eligible just kinda putting my feet in the water to kinda know stuff about reverse mortgages. So I knew a little bit. And William was good, and so I went with him. He made the difference as the representative. He was the one who kinda won me over to work with that company.

Nicole from Finance of America Reverse was one of the first people that called me after I had put an inquiry in. And she sounded so down-to-earth, and I felt our personalities matched. And so, I went with her. Getting the mortgage with Finance of America was a pleasant experience because Nicole called back right away if I called her. If I had any questions, they were answered right away. And in any long mortgage thing, having to get paperwork in and all that, it took a little longer than I expected. But that’s something you kinda plan on.

Finance of America Reverse is a good company to deal with. I needed money and a few of the companies I looked at kept referring me to them. For the average person, I’m sure the mortgage process is not as difficult as it was for me. My husband passed away and I had trouble hunting down the paperwork I needed. Other than that, Finance of America Reverse was great. If I needed an extra day, they gave it to me. They were always good with the advice too. If I had questions, they had the answers. They made things very simple. There were a couple of things I didn't understand or didn't know that much about and they explained everything fully, including escrow. It was good. Also, I felt like Monica (the rep) and I were friends for life. She’d call, I’d call. She’d text, I’d text. It didn't matter what time, day or night.

I liked the guy that I talked to at Finance of America Reverse. He explained everything really good and then the application was fairly fast. Some of the people who came to me to sign papers didn’t have them all and they had to come back so it was delayed a little bit. But it really wasn’t a big deal. The process took about two months and I had to wait a little bit longer than what I should have had to wait. But it didn’t bother me. The process wasn’t that easy but it should’ve been and they’ve apologized to me several times. I’m satisfied with the way they did the reverse mortgage. The rate and the terms were also good. Working with Finance of America Reverse has made my life a lot easier. I paid off bills. It really helped a lot.

Finance of America Reverse reached out to me after I researched AAP online. While their loan officer was a very nice man and I knew he does his job very well, the process of obtaining a mortgage thru them seemed like I was under pressure and stress for three months. I didn’t wanna do it in the first place and it seemed like it was a huge hassle. Though there’s no way our house is ever going to flood because it’s built up on a hill, we had to buy flood insurance because our house is in a floodplain. That flood insurance had to be something we purchase every year and it had to be a certain amount that was very expensive! Recently, I got a letter from them saying that I don’t have enough coverage on my house. I need to go back and buy more flood insurance, and if I don’t, then they’re going to add the flood insurance, and then they’ll charge me.

We can save some money now we're not making a house payment and we're doing a lot more things. A reverse mortgage fits in to what we're doing now. I talked to Finance of America Reverse and they made the most sense and weren't as completely lined of bull crap. We had to do a class to get informed on what reverse mortgage is all about, then it was just a matter of paperwork, and we had to get the appraisal and wrap up relatively quick. The process took a bit more than a month, which was a little longer than they said. That was out of their control, but they could have used a different appraiser.

My wife has Alzheimer and now she’s at home. It would be very difficult for me to pay the mortgage. It was ten hundred bucks a month. Without the mortgage, it will be very easy for me so I decided to get out of it and get a reverse mortgage. The process was very long. It lasted about three months because it was necessary to get some of my documents. Also, I was connected with a different person in Finance of America Reverse almost every time so sometimes I had to explain something that I had already explained to somebody. And my English is not so perfect. It was very difficult for me. If I got the first person again, the woman, it would have been much easier. I am not the typical American who has perfect English. It would be much easier if every person who connected with me, especially if they would be talking about finance and law, to please have a Russian interpreter. It would be very important. But that aside, I have a positive opinion about this process.

I had applied for a reverse mortgage before. It was almost a year and I never got anywhere. I was so mad at the whole thing that I just threw it in a corner. When I tried the first time, my wife had brain cancer. When she was asked questions about stuff, she got all really screwed up and messed up. She was scared and nervous. When we did the paperwork on it, we were told that my wife wouldn't have to sign anything. But when it got all said and done, we were told she had to sign something. That was not gonna happen because I was not gonna put her through it. I just told the mortgage company to go to hell.

About two years ago, I started looking at the current stats of a reverse mortgage. I called three different places and got information. They all sent packets. And I really didn’t move forward with it, hadn’t really intended to, just wanted to understand it. About a year later, I called the one that made me feel the best about the experience, and the same guy answered the phone, and I was very impressed with that. And that was Toby from Finance of America Reverse. I really enjoyed the process and working with them has been great. The process went beautifully.

I got an interest-only equity loan from Finance of America Reverse. Their rep was nice. He wasn't obnoxious or calling me all the time. He was the one that was the least offensive. My concerns were addressed very well. The rate and terms of the mortgage were good too. The whole process did not take very long and it was done to my satisfaction. So far, so good and I'm glad I did it.

Finance of America Reverse did a great job. My mother is happy and I'm happy as well. Everything pretty much was going through me. I was the guidance for my mother. I handled everything, making sure that she understood and that she really wanted to do this. The lady that I spoke with did a wonderful job. She was very informative. I didn't feel that she was holding anything back. When I asked some questions, she answered them to my satisfaction. I have no complaints whatsoever. The process was okay. The notary that came was also Puerto Rican, also from New York where we're from. Although, it was a serious thing, it was pleasant 'cause we're kinda related to each other where we're from. It couldn't have gone any better. The overall experience was awesome.

We wanted to travel and feel the freedom of enjoying our wonderful place here, but not having to sell it. We don’t have family that needs to have it willed to them, so we wanted the last years of our life to be more quality. We heard of Finance of America Reverse from a friend right when we started thinking about doing it, so we called them and moved forward.

When I went online and responded to some type of compare quotes type, I got two or three responses from various companies. Finance of America was the second to respond. They were not my first choice because they were not the first to respond. But Nick, the front person for them, was very helpful and non-pushy. He walked through the process from an advisory endpoint and won me over over time. It took months for us to decide to finalize the process but it was from our slowness. It wasn't the company. The process was cumbersome as any mortgage I’ve ever applied for, with all the paperwork. But until that system is changed, that’s pretty normal. Besides, the loan officer was very helpful, very low-key and not pushy whatsoever. One of the people who called was from New Jersey while Nick was a Midwesterner. The differences in personality was very much of a contrast.

Everything went smoothly except for the damn appraiser. He kept wanting more and more. He came to the site here and said he needed certain things. We did those certain things but that wasn’t good enough for him. Then we found out that part of it was that he wanted a completely different fixture. Overall, the process only took up about three months. But the loan officer at Finance of America Reverse, Taylor, got a little pushy. I really didn’t need this thing and he kept pushing that I really needed it for my financial problems. I guess he was just doing his job in trying to get me to go. At times, I was comfortable in the process but then a lot of times, no. I also thought I was gonna get a little bit more than what I got and I’m still waiting to see after the first year what more I can get. But I was agreeable with the rate and terms and overall, I was happy. It’s given me some money to work with, to work on my finances.

We needed to take care of some bills and the reverse mortgage seemed to be the easiest way to do it. Our prior mortgage is also with this company but the application process was rather lengthy. It went on for a couple of months. I wish there were less requirements and I would’ve also liked to have seen a lower rate but it is what it is. That aside, they were real patient. They did a good job and working with Finance of America has definitely made life easier.

We got a reverse mortgage because it was the best way for us. We had our house paid for, but we decided we could use it to further our income. So, that worked out very well. I got in touch with Finance of America through a brochure and Carol then called me. She really walked us through everything that we needed to do. She was very personable and helpful in walking us through some things that we weren’t certain about. So, we were very happy with her. She really understood what we were looking for. She was a very good person, and I looked upon her as a friend after this experience.

Our home was paid for. It's only 12 years old and I knew I had equity on it. There were things that needed to be done. My husband had been ill for the past 10 years, and our efforts and finances went towards taking care of him. He passed away recently. But he wanted the house taken care of, so I am trying to finish up his bucket list.

I wanted to free up the cash we were spending on payments to enjoy our life more and Finance of America Reverse has taken some stress out of my life. Compared to other companies, they were more straightforward and they broke down everything where I could understand it better. The process to get the reverse mortgage took just under a month. But I was in the mortgage business before so I know the application process is a pain in the neck no matter what you do. I think everybody is in the same boat. It was very lengthy and there was a lot of things to sign. I would have also liked to get a little better rate but it's all based on the LIBOR so there's really not much they can do about that.

Aaron, the one that I worked with, was very nice and reassuring. He was at my beck and call all the time. He answered my phone calls right away and he called me back. It was like he was living in my house. So he worked well with me. I was impressed with his availability as well as his ability to explain things and put me at ease. When I did it initially, I had second thoughts and pulled back. But the process was very easy and the rate is good. I wish it was better but I didn't have good credit anyhow so I'm okay.

Everything went extremely well with Finance of America Reverse. The agent we had did a great job for us. Everything was handled efficiently. We never even had a problem as far as escrow. So, we were very pleased. We came up with some very favorable terms, and better than what their competition was offering. The process didn't take that long and it went very smoothly.

I was checking with Rocket Mortgage, but the mortgage thing didn't suit me. My house is paid for and I didn’t wanna go through all that stuff. So I went and decided to go with Finance of America Reverse. I'm extremely happy with the fella that I dealt with. He was a super nice guy. If something was lagging, he jumped right on it. The only thing that slowed things down was the appraisers. It took one of them about three weeks. He always had something else to do. But I'm more than happy with the way it went. We closed around the first of the year. The timing turned out great. I'd certainly recommend Finance of America Reverse.

We started with another company for our reverse mortgage and they were horrible. It got to the point where I was giving this gal the same information two and three times. A year later, I finally said I'm done with them. And then we found Finance of America Reverse, and the process was smooth. Julie walked us through it, and she was amazing. She was professional and she got it all done. It was a good experience. Working with Finance of America Reverse made me less stressed.

We're really happy with Taylor ** at Finance of America. He made the reverse mortgage process easy, easily understood and left us with a sense of security. Taylor has made himself available for any and all questions, answering them in a timely manner.

Everything went really well with my experience with Finance of America. Their rep was very knowledgeable about reverse mortgages. I talked to a few different ones and I liked what he had to say. He knew more about it. They went through the application process pretty thoroughly. It got a little aggravating, but all in all, it really wasn't that bad.

There were four different parts to getting a reverse mortgage but it was painless. It was good. I wish the rate would've been lower but that’s understandable under the circumstances. The whole thing took a couple of weeks, maybe longer, but I spoke with one guy at Finance of America Reverse most of the time. Then I also spoke with a lady once or twice. The guy was very helpful and I really liked him a lot. I was very appreciative of everything he did for us. The girl was good too. She was very helpful.

Nick, and everyone working with him at Finance of America were absolutely wonderful. Always communicated what he needed from me in a more than timely manner. All worked out perfectly and I so appreciate all Nick, and everyone else involved did for me. TY so much, Michael

Finance of America Reverse is a lifesaver. I was on the verge of losing my home and I was very depressed and not feeling very good about myself since I was going to lose the home that I had already paid off. I applied for a reverse mortgage with Finance of America. There was a lot of paperwork to go through but the rep, Scott, seemed to have taken care of everything for me. He would keep me informed, even if it was just to say, "Hi, we're waiting on this, and as soon as I get it, I'll get back to you." He stuck with me through all the problems we had. Overall, the experience was very good. I could see myself having gone into bankruptcy and maybe losing the house but that didn't happen. I had $500 in my bank account when the reverse mortgage was finally approved. They provided me with some upfront cash and now I have a lifetime supplemental payment. I'm happy. I would recommend Finance of America Reverse.

This process is not something you want to start without being well prepared which means having all the information you will need readily available. Getting all the paperwork and details sorted out beforehand will lessen the expected aggravation of the process. As far as Finance of America Reverse I am very happy and pleased that I went with the company. And what I learned is the agent you work with is Very, very important! Make sure you are comfortable working with this person; this is the person who's going to be with you from the beginning of the process to the end. If you read through the other reviews and comments, many of the problems people encounter are with the process, and not with the agents who are helping them jump through the many hoops along the way. I was very lucky! I worked with Miranda who was knowledgeable and persistent enough to keep the process moving to completion.

Taylor was great to work with on refinancing my reverse mortgage. He stayed in contact with me through the whole process and we worked together as a team. He was honest and straight forward answering my many questions. Yes, I highly recommend Taylor to my friends and family, which I have already done. Great job Taylor!!!!

It was a real pleasure working with Taylor always responded to my phone calls. Explained everything every step of the way. He even took my call after hours when I was signing loan documents. I would highly recommend him and your company.

I had so much equity in the house and we were tired of pulling money out of 401k. Finance of America Reverse offered a competitive deal, and I liked the representative. Their application process was a little bit cumbersome. But I liked not having to speak to anybody but one person through the whole thing. And that person got me the answers I needed to make the decision. He gave me what I asked for. It was a good experience, and I’m happy with the service that I got. FAR is the model that I would like to see all the companies use.

I started out with One Reverse but they turned me down on a technicality because they didn't know what Texas Law was. Dani reached out to me and Finance of America Reverse was one of the companies that was considering buying the mortgage from One Reverse. I explained the situation and after we talked, he began to look into it to see what the deal was, and he found out that I was correct and One Reverse was wrong, so we proceeded from there.

After applying for a HERM at another competitive reverse mortgage company and having a very negative non-customer-focused experience and long delays with no updates from that company's representative, we called Robert ** at Finance of America Reverse. His 10-15 years experience with reverse mortgages was apparent from that first phone call, and his estimate of closing costs, sent to us within 24 hours, was significantly less than those quoted by the previous company... So we agreed to go forward with Finance of America Reverse. Within 3 weeks, we had closed. Robert kept us up-to-date on each step of the process, answered all our questions in a very timely manner, explained the complexities of reverse mortgage types, interest calculations, mortgage insurance, pros and cons, etc. We HIGHLY recommend him and the company he represents!!!

Choosing which lending company to go to is a really complicated decision. There were so many variables and Finance of America Reverse was a logical choice. We put some feelers out there, and we got multiple responses. We received some quotes and information through the US mail, and then we received some via the internet. We took a long time to do the refinance. We started the process, and it took us three months to decide exactly what we wanted to do and how we wanted to do it. So, when we decided, then we went through the appraisal process, then it was pretty much closing. The rep was very informative and there was no high pressure. He was willing to compare to all their competitors. He was very straightforward and honest about it.

My son-in-law picked Finance of America Reverse and they did a very good job. The rep was amazing. The process took a month and the rates and terms of the mortgage seemed fair.

We had equity in this house, and we figured we might as well use it up. The process at Finance of America Reverse was fairly simple, though the amount of paperwork was brutal. It also seemed like it took a while after it was done. But they kept us informed and if we had any questions, we got the answers right away. The rep Cyndi was very thorough. She gave us time to think and call us back, and it seemed like she didn't leave anything to doubt.

I got in a financial situation and I didn’t have many options left. I talked to several companies and Finance of America was the one that I seemed to like the best so I stuck with them. They explained to me everything such as what I needed to do and what I needed to get paid off. But the application and underwriting took longer than normal and Finance of America had to stop it for a while. In order to get the service, I had to get a couple of things paid off. Other than that, everything seemed to go smoothly.

I was fearful because I’m by myself now and I’m getting old. I wanted money in reserve in case I need it. I talked to a gentleman that I know who’s in a club that I’m in, and he said he used Finance of America Reverse. Ellen from San Diego was great and I love her. She did most of the work and she knew everything. Every time I had a question, she had the answer. I received a thing in the mailbox and I gave her the phone number, and she said, “They’re not something you wanna deal with.” So, she helped me out a lot. Now I have money to break my bills. I’m well-pleased.

Ellen, the rep, contacted me a year and a half ago when I was looking at Finance of America Reverse but I said I wasn’t ready yet and I wanted to look around. Then, this year, when I looked at it again, she contacted me. She was right on top of things and I was very impressed. She knew all about it, gave very good directions and she was good. She also kept reminders, checked and followed up. She took care of everything and I felt very comfortable working with her. I would highly recommend her. I got the reverse mortgage so that I didn't have to work two part-time jobs. The process of getting it took almost a month and it wasn’t difficult. They needed to go through all the steps and the counseling is important, too. The rates and terms were good and working with Finance of America Reverse relieved a lot of stress.

I've already got a mortgage plan with another company. I am always covered. I've already got the equity line paid off, and I got some money in the bank to pay additional things. Both our kids don't seem to be interested in the house. And for that reason, we decided we go to reverse mortgage, get what we could to pay off that loan that we had loaned our son, and we paid that. And now, he's gonna be out to paying it in that reverse mortgage if he's going to keep our house or just go and sell it, and he gets what's left. So, I felt like that was way better than I thought.

My family and I would like to thank those at Finance of America and especially my main contact Taylor. The loan restructuring will allow me to stay in my home, better service my debts and provide funds to enable me to enjoy life. The loan process was painless, explained thoroughly and the final agreed upon terms were excellent. The company's internal and outsourced agents were always punctual and professional in their duties. My best to you Taylor for your guidance through the process and to all at FOA.

Finance of America Reverse had good reviews, and I liked the people that they had. They didn’t make me feel rushed that I had to hurry and make a decision. They told me the interest rates may change but I can’t rush myself. I’ve gotta take the time to read everything, look things up, and picture myself. And I did all that. It took me years to decide. But then, Finance of America Reverse got me right at the right time.

I had excellent experiences with FAR throughout my reverse mortgage process. They offer very competitive terms and their goal is your complete satisfaction. I was given a comprehensive overview of the terms in the initial quote, and all my questions were answered upfront in concise easy to understand language. Their customer service and follow through is outstanding and I was kept well informed every step of the way. My experience with FAR could not have been better, and I highly recommend this company to anyone seeking a reverse mortgage.

We had a bad experience with Quicken Loans, and I happened to see Jamie’s thing. I talked to her and she sent me out the materials. We went from there because I liked what she said. Finance of America’s application process was very simple. The whole process was very accommodating and very easy to deal with. Jamie's great, too. She’s got a very straightforward, honest way of talking to you, and she kept me up on all the process as it was going on. She and I got along just fine. I was very comfortable with her. I knew what to expect from her and her guidance made things go a lot faster. She kept me well informed. I would have liked better interest rates, but in our situation, it was about as good as we're gonna get. We had a lot of things we needed to take care of and we got everything we wanted done and paying a few medical bills that I’ve incurred. Finance of America has been very helpful.

I've developed a good relationship with Chuck, one of Finance of America advisors. And as I did it, I was working with other banks too, and everyone kept giving me offers. Everybody was competing. Everyone wanted my business. But Chuck got me the best possible offer -- the lowest index. I got an incredible deal so I chose them and they kept their word with me in the future. The application process wasn’t painful. They sent someone to my home twice.

I was house rich and cash poor, so a reverse mortgage is a good idea. I’m never gonna move again, so it doesn’t make any difference. I have no children. My sisters and my nieces and nephews are supported. Everything that I got, I might as well spend it while I got it. I went through a financial planner and he said, “They made this loan for you.” Finance of America called me and had an idiot who didn’t know what he was talking about. I had one before with somebody else and sold that house when it was paid off. So, I had some recollection of the things that I went through the first time, which was a nightmare. He called me and told me a couple of things that weren’t really the truth. I called them on it and just basically said, “No, thanks” and hung up. His boss called me back and apologized, and straightened it out. That was the smart thing to do so I just stayed with them.

Our experience with Finance of America Reverse was nothing but positive. We did the reverse mortgage to help with some of our bills, and I had such a pleasant experience with the young man who I had contacted. He was an honest person and someone I could trust. We had a lot of questions and he was able to answer all of them and explain them into detail. He wasn't pushy. It felt like with all the information he gave us, he gave us time to look it over and talk to each other about it. Then we called him back and we wanted to go a step further with it. He kinda helped us through the process. He was also very knowledgeable and I was most impressed with his sense of humor. I don't know if it was because of my credit or what that affected the rate, but it could've been a little lower. Other than that, it was a very non-hectic, smooth process.

One of Finance of America's employees called me on the phone and explained things to me. If people are trying to borrow enough money to fix their air conditions or put a roof on the house and that kind of stuff, they can't do it because they require that this work should be done ahead of time, before they’d consider the loan. It definitely works against me. There's just no way in the world that I can do it, especially for an elderly like me. If you don’t have the capital in the bank to go ahead and get the work done, and then borrow the money back to replace it, it's not working.

My wife and me don't have any kids or anything to leave anything to. We owed some money on the house so we decided to take that money out and live on it. I called Finance of America Reverse and applying for a reverse mortgage through them went very well. I could always get in touch with my loan officer. If I had a question I wanted to ask, he'd give me an answer to it or get an answer to it. Thus far, I'm very satisfied with my reverse mortgage. Now, I don't have a house payment every month. I'm gonna look forward to spending that house payment every month.

We had a loan before, and for some reason it was assigned to Finance of America. And I'm satisfied with the service I received. The application process was good, and we had a pleasant experience with our loan officer. She was very polite. Working with Finance of America gave me some freedom because of the finance. My experience was excellent.

Finance of America Reverse seemed to be the most responsive to me and patient with me in explaining a lot of things, and my experience with them was terrific. The other firms that I talked to didn’t get back to me. On the other hand, Finance of America Reverse went out of their way to help me and made me understand everything.

My broker and his wife had a very good experience with Finance of America so I decided to go with them and the process turned out to be very easy and very relaxed. The rep, Diana, was always there and available if I ever had any questions or anything. I would not hesitate to recommend her in a heartbeat. Her knowledge of lending. She's very well knowledged with the way that she puts everybody at ease and the way she answers everybody's questions. They were just outstanding. It's taken a lot of worries off my mind.

I went with a reverse mortgage to eliminate my mortgage payment. I liked way Finance of America Reverse approached my inquiry, and they gave me a good price so I went with them. My loan officer was really good. She handled everything really well. She was really timely in returning my phone calls. She kept me updated and informed. So, it was really good communication. She was very nice.

We got our first reverse mortgage from Finance of America Reverse about four years ago. This time, I had talked to several different people, and I found this guy from Finance of America Reverse, Kevin, to be receptive to what we were doing and what we wanted. A lot of the other ones just wanted to hustle you and get it from them, and they really were much harder to work with. Kevin called me, rather than me persisting by calling him all the time. He responded quickly, too. When he needed something, I got it for him. A couple of other people tried to help us. They were local. Kevin was someplace out in Indiana, and he was more helpful being farther away than they were being on top of me. So, it worked out that he was much, much nicer to work with. He’s pretty good. I'll keep him around, that’s for sure.

I'm retired and I have a lot of equity in my house. So, I wanna get and use it. I researched this for three months before I decided to do it because it's a big decision doing a reverse mortgage and I wanna look at all the consequences. And the more I look at it, the more it just seems like it was a really good fit. I was shopping around for reverse mortgages. And I saw Finance of America Reverse on the internet. They seem more professional and the response time was better than the other companies. They got back to me sooner about things and they seemed very knowledgeable concerning some things.

Finance of America Reverse saved me. My husband passed away, and I was left with less social security. He had accumulated bills I had no idea that he had, and I couldn't make it. The people at Finance of America were the nicest and easiest to deal with. Everything that I had to look into during the application was hard after just losing my husband. Things were difficult for me, but they made it easier. The person that I dealt with was very kind and she helped a lot. Things would get very confusing, and she would try to calm me down. She kept telling me things would work out. At the end Finance of America helped me keep my house.

I had gotten originally with AAG, and they were the biggest bunch of jerks I've ever dealt with in my life. Finance of America Reverse contacted me and the process of obtaining the mortgage was pretty simple. Kevin contacted me and told me he could take the loan away from AAG and have a closing in no time at all. I told him to go for it. He was upfront and honest, and that’s the main thing. He did what he said he’d do, and that was all I cared about. I fooled around with AAG for over four months and got nowhere but a bunch of promises, but with Finance of America Reverse, it was closed within 2 weeks. I had already gone through all the red tape with AAG so I didn’t have to do anything with Finance of America Reverse. They took care of everything. They told me that they’d take and pay off Wells Fargo, and that’s what they did.

I have a son who has made many poor decisions in his life, starting with the fact that he got into the drug culture at a very young age. He has never been able to shake that entirely and he has been in prison a couple of times. Any time he gets a big chunk of money, he goes off the deep end. I didn’t trust him when I kick off to take on the house and the mortgage. I wanted him to unable to get his hands on the house. I liked the security of a reverse mortgage as with it, the people in charge of my estate will have a year to sell the house.

As a retired person, I didn’t necessarily meet all the qualifications for a conventional loan. But I was able to quality under the reverse mortgage program where I could be under an FHA loan. The application and underwriting process at Finance of America took 30 days. I had a very professional loan officer that I worked with most of the time. He was friendly and answered all the questions that I had. They were easy to work with, professional and were very responsive to all of my questions. They explained in detail how the reverse mortgage works.

I needed to make some household repairs and upon looking at the state of the economy, I decided a reverse mortgage would be a better fit. Getting one through Finance of America went very smoothly. The application process was easy and communication between my rep and I was great.

My wife has Alzheimer’s. We’re both 85 years old, and I worried about mortgage and her expenses. I wanted something to protect ourselves going forward. I thought the house is worth a lot of money, why keep all the money in the house? I got so many offers but Finance of America Reverse was amazing. I talked to Scott and he impressed me so much with his knowledge and his candor that after about a month of talking, I was so comfortable with him. I’ve been looking at reverse mortgages for 10 years and I was thinking it wasn't the time and I didn’t need it. And then, I just felt so comfortable working with Scott. His honesty in discussing the whole thing helped a lot.

We needed a little additional expense and we're at our age now where we're not gonna sell the house immediately. So, we're allowed to stay here because it's still our house. And I continue to pay taxes on it and homeowner's insurance. But upon final closing and selling of the house, they will deduct the amount I had on the loan. I decided to look into a reverse mortgage then. I made a phone call to Finance of America and I got an agent who is out of lower Virginia. She worked with me over the phone, explained everything and helped me along. At the beginning, she told me I don't have to do anything except listen and sign a few papers. And that was more or less what I did. And when I had to do something, I said, "Listen, you're supposed to be doing this and that." They ended up doing any of the phone calls to different companies and so forth.

I was satisfied with the person I dealt with when I went for a reverse mortgage through Finance of America. He was really good but then I wasn't too happy with the finance company. They left me out on a limb after I got turned over to him. Every time I called, they didn't have my account number, and I couldn't get to talk to anybody. It took about at least three weeks before they said they had my account. It was as if I didn't exist until then. Still, I'm happy with them now financially and I was satisfied with the terms of my reverse mortgage.

Obtaining a mortgage with Finance of America was very tedious. They asked for a lot more information than they needed. I didn't think that it had to be that personal. Moreover, I had to go through hours of counseling like I'm some child who has never taken out a loan. It was ridiculous. Despite those issues, William, the rep whom I worked with was very good. He was very conscientious and went out of his way to make sure everything was done right. He kept in touch with me very well. I liked that he was sincere and he tried to get everything to come through on time. Most of the time, things did and if there was a holdup, it wasn't his fault. I was pleased with his professionalism.

My financial adviser mentioned reverse mortgage, and we started looking into it. It was perfect for my situation because I’m retired, our house was paid for, and it was a way to have some money available should we get unexpected bills. We were pressed by AIG, and they were very pushy. I had made some inquiries, and we got the call back from Finance of America. We ended up saving a bunch of money by going with them as compared with AIG. Their rate was less. We ended up with a bigger line of credit, just much superior in every way compared to AIG.

When I got on the phone with Finance of America Reverse, the person whom I talked to made me feel comfortable. He talked nicely and didn't force me to do anything. He explained if I had a problem or a question. Also, he was never too busy. When I called him and he wasn't in his office, he called me back. When I changed my mind and changed it back, he was patient with me. Another time, he was on vacation and I called with a problem. He took time out of his vacation to talk to him. I would recommend him to anybody. Overall, I'm happy with the terms of my reverse mortgage and I feel marvelous. Now, I can sleep better. I don't have to do so much worrying now. I would tell anybody who wants a reverse mortgage that Finance of America is a good place to go.

Doing a reverse mortgage made sense. I've been a freelancer forever, so I don't have any IRAs or retirement plans or anything. But I have a house and it has a lot of equity in it. I was contacted by several lending providers, and I liked Diana, the lending officer from Finance of America Reverse. I felt that I could trust her.

I've inquired from several companies and the difference with Finance of America was they asked me what it is I was looking for, and they catered the loan to what I was actually looking for rather than telling me, “Okay, your house is worth so much, you have to take so much money.” Some of them are over a million, and I told them I don’t need that much money because my loan is only $850,000. Why would I rather take all that money and pay interest? I've been sitting back doing nothing. So, that was how we worked out this particular loan.

I consulted Lending Tree to find lenders who provided reverse mortgages. Finance of America Reverse was the first one I called. I had a very positive feeling about my first encounter with my loan officer, Bunny ** that was only confirmed during every step of the process. In fact she exceeded my expectations. She was knowledgeable, provided clear explanations, and was always responsive, but above all, she respected my concerns and my need to proceed at a reasonable pace. Bunny struck a comfortable balance between expediting the process and accommodating my needs. At no point did I feel rushed or pressured. I cannot express how reassuring this was to me and how refreshing in the highly competitive, fast-paced world of finance. Bunny's professionalism and personal attention gave me confidence in selecting Finance of America Reverse as my lender.

Finance of America Reverse did a good job. Their rate was fair. I worked with Eric and he was very helpful. It took a long a time, but we walked through it step-by-step. I was pleased. His communication throughout the process was very good.

Always proactive, always prompt with responses. Our RM required some back and forth Emails and adjustments, but with Taylor’s help, nothing was a problem. Rarely had this level of understanding and service.

I have compared about eight other companies and I liked the way I was treated by Finance of America Reverse. They were very professional and straight up. The whole underwriting and application process took about five weeks from start to finish. There were some hoops to jump through, scheduling your interviews and then scheduling the appraisal, getting the paperwork together, getting things notarized but they were very specific. Finance of America Reverse sent a checklist out with everything itemized and it was very thorough. Their rep, Robert, called every week, every 4th or 5th day, just to keep us up to date. He was a very straight-shooting guy and I really liked him.

I wanted to use my house that was paid off to get money out of it to fix it so I decided to get a reverse mortgage. I called several companies and liked what Finance of America Reverse had to offer. Plus, I liked working with them. The process of obtaining the mortgage wasn’t difficult at all. The application and underwriting took a couple of months though. I had certain things that I had to deal with that had to with my credit. And there were things we had to clean up.

It was the time of the year where I was drawing money from my IRA and it was cheaper for me to take a reverse than it was to take the lump sum out of the IRA. I called a couple of people and the young lady that I talked to at Finance of America was very polite and very nice. They were easy to do business with and was very efficient and that’s why I did it. I had to send back a couple of things back during the application process but other than that, it was not painful. Everything just went smoothly and it's working fine. I'd recommend it to friends if somebody asked me.

Our loan officer, Nicole, saved us from AAG! She was experienced and knowledgeable right from the get-go. But more than that, she listened carefully and my husband and I felt like we were in good hands. Many people just say words and phrases that are meaningless; sort of like they have a script - Not Nicole; she paid attention, replied to emails promptly, and answered any kind of question we had. Thank you, Nicole.

I had a great experience dealing with Finance of America Reverse. I have a home that's worth about 450,000 and they were very helpful in paying off my home equity, which was the main reason that we did it. I had that home equity for 19 years and it went through very, very, smoothly. I dealt with Diana and she was delightful from beginning to end. I could not have asked for anyone better.

Finance of America Reverse's application process was too cumbersome and took too long. The lending process took three months and they should shorten it up. Also, they should tell it like it is. Instead, they lied to me and told me that I had submitted everything that I needed to submit, and then they reversed the direction and wanted to see the cash account. Dealing with the loan officers was cumbersome as well and I was not very comfortable working with them. They didn’t help me resolve my concerns and I was in the dark. The guidance that I received from Finance of America was terrible. I have not received the package of forms signed by an officer of financial services and I was looking for that. Moreover, the rate of the mortgage that I received was too high. So far, working with Finance of America has not helped me at all.

My granddaughter worked in the insurance part of it, and she told us that Finance of America was one that people seemed to be very happy with. We asked her if there was anyone in particular she dealt with, and she liked them. Finance of America Reverse was very good and simple. There was a series of steps, but they all went very smoothly. We got a reverse mortgage for things that needed to be done around the house, and my husband’s medical bills -- they were always changing medication. And we just felt like we needed to do something. We were just falling behind on repairs and that kinda thing.

My experience with Finance of America Reverse was very bad. They tried to rectify what had transpired, but it was all nonsense. I went through a broker. It started with a different loan. When I got the loan papers from the original loan, I said that I didn’t sign up for $3,500 a month payment on a reverse mortgage. One thing led to another, and then there was a new product coming out that the broker supposedly didn’t know about that would’ve been more advantageous for me. So, they were gonna redo the loan, and they were going to put me into this new loan, which the payment went down to $2,700 a month.

Finance of America was good to deal with. They were fast and did what they said they were gonna do. The process took about three weeks and it was easy to go through. My loan officer was super nice and answered my questions. I thought I'd get more money out of my house, but that was okay. Finance of America made my life a lot better.

We had a lot of equity locked up in our house which was unavailable to us. After we realized that we could make use of it, we decided to get a reverse mortgage. We got it through Finance of America Reverse, but before we did, we compared and sent them documents from our other applications to other lending agencies. They realized that if we were gonna use their service, they had to meet the conditions of other agencies. They did and their fees became less.

I had difficulty getting my husband’s death certificate. He died in Mecklenburg County and I was told there was no record. It happened in 1990, October 23rd. I knew in the county we resided, they did not have it because he didn’t pass there. Finance of America Reverse was able to pursue it and get what we needed. The application and underwriting process took about three months and I was pleased with all of it.

I put in a new ref and needed to get some work in and around the house, like get the roof done, so I got a reverse mortgage with my retirement plan. Finance of America Reverse did a fine job. The gentleman I talked with helped me through the process and told me what I needed to do. However, I had to get a second appraisal which I had to hold back on because I had to do some work on my house that they wanted to do. It took three months but the guy came right out and it was no problem. Another thing is that their closing cost was expensive. I wouldn't have done it if I wanted to leave this house to the kids, but my two boys are in fine shape and don’t need this house. I got enough money to live on before the mortgage, but if it came down to emergency situations, I really didn’t have a lot to back up my account.

Finance of America Reverse has a local person in Indianapolis and I got a reverse mortgage from them. The process was simple and the application and underwriting took less than 8 weeks. The rate and terms were okay. The loan officer was professional, punctual, and polite and our interactions were very positive and pleasant. Communication was excellent too.

A reverse mortgage was excellent for us. We were moving from Texas to Canton, Georgia, and we were able to get a similar-size house, not downsize and not have a house payment. I previewed four other finance companies, and the gentleman that I worked with from Finance of America Reverse was very thorough and gave me the information that I asked for quickly. He got me an estimate of what it was gonna cost and how the process was gonna work. We had an incident at closing where there was a lady that was very inefficient, caused a whole lot of trouble and almost delayed the entire closing, but FAR got all the information back on track.

I refinanced the existing reverse mortgage, which was with Finance of America. I thought I was dealing with another company previously, but I came to find out that Finance of America Reverse is one of the two big ones that controls the market. When I dealt FAR directly, I spoke with a young lady who was very knowledgeable. Her name was Jill and she was very thorough and seemed to actually be on my side for a change, rather than be an opponent as many finance companies are. So, she was very cordial in that manner.

I called several companies that did reverse mortgages but Finance of America Reverse was the first one that got back with me. They were willing to talk to me over the phone, take information, and not prolong it. I thought the application and underwriting was gonna be done in three weeks, but it got prolonged to about four and a half weeks. Still, I was very pleased.

The ConsumerAffairs website helped me decide to go with a reverse mortgage. I saw that Finance of America Reverse was trustworthy and that they were not hiding anything. They were also very accessible and did what they said they were gonna do. Everything was very simple with the application process and their rep was always available to me. It wasn't a chase where you have to leave messages and nobody calling you back and rigmarole. She was on it and she kept me informed. If something didn't happen by the time she said it was gonna happen, she would call me and let me know. It was amazing. The rates and terms of the mortgage were very good and we were very happy.

I worked with Finance of America Reverse and the idea was that they would pay off my taxes on the home as well as the homeowners insurance, plus, give me line of credit to use for whatever purpose I need it. Steve was really good and he helped me out. Compared to other lenders, he gave me more information on everything and he was right there helping. And that worked out pretty well. The process wasn’t difficult as I just had to follow the steps, and it was faster than I thought. As long as I had the documents needed, it went through quickly. Steve explained the different documents and the reason that it has to be that way. He made the transition pretty every day. Plus, I can call him for questions, and he communicated very well. It was no more than a month before the whole process was done. The rates that I got were decent, and looking around, the rates at this point were about the same everywhere.

We felt comfortable with Finance of America Reverse. They were very kind, knowledgeable, and they explained to us. The process of getting the mortgage was simple and easy, and it took three months. We were really pleased with the rates and terms of the mortgage that we received. Working with Finance of America had made our lives easier. I would refer them to my friends.

Finance of America Reverse had the best interest rate and my loan officer was good. I was comfortable with him and I felt like he was being honest with me. He sent me paperwork right away that I could see. But the process of obtaining the mortgage was a pain in the neck. It was long and drawn out, and there was too much paperwork. Other than that, working with Finance of America Reverse has helped out because we needed help with being able to do certain things with our house, and we wouldn't have been able to do it if we hadn't gotten a reverse mortgage.

I liked the experience I had with Finance of America Reverse. It was good. The steps that I've taken in getting the reverse mortgage are normal steps that one would take. There was an appraisal and they had a company that tried to list me through the reasons. The application and underwriting process took a significant amount of time, and it was about more than three months. I also think they really need to go back to the way they did appraisals before rather than using comparable because it does not really tell the true value of a home.

We had a reverse mortgage before and we planned and never moved. However, things changed and we needed to move, and everything went smoothly. We went back to the same company but they didn’t do the manufactured homes that we have now. So, we looked around until we found Finance of America Reverse who took care of us well. They were wonderful. Ellen, the rep, kept tabs on us the entire time and helped us through it. A manufactured home was a new experience for her too. The application and underwriting process took a couple of months because we had a lot of different things to deal with that Ellen never had before. Still, she always kept us up-to-date with good news, bad news, what was holding it up, what they needed to know and what extra things that might have been needed. We were very happy with the outcome of the reverse mortgage and we were very pleased. I would recommend Ellen and I kept her card.

Linda is 72 and she has Parkinson’s disease. She worked as a caregiver all of her life, so she didn’t have much option once the Parkinson’s started to kick in. She couldn’t work anymore and she couldn’t drive to work. And she wanted to prepare for her future because she doesn’t have a family. She doesn’t have anyone that would take care of her as she declines. So, I helped her with her reverse mortgage application.

We have a house that’s paid for and last year, we had a lot of unexpected expenses. So, getting a reverse mortgage would help ease the burden. I got replies and information from quite a few companies and Mathew at Finance of America Reverse did a great job of following through and providing me with information. It was also fairly easy to get ahold of him whenever I've had concerns. Then, Finance of America Reverse kept matching or bidding any other offers that we got. The application process was fine. You go through a lot. We had to get two appraisals, so it took about a month. It would’ve gone faster, but the FHA required two appraisals. The rates and terms I got were pretty good, as well. Ultimately, working with Finance of America Reverse helped relieve some strain on our finances.

We did a refinance with Finance of America Reverse, which gave us a 1.5% interest rate reduction. They had better service, but the best incentive was the pricing. The underwriting part was a little bit difficult and took a couple of months. Because the property is jumbo, we were required up to two appraisals. But there was a 1.5 million difference between the first one and the second one. That represented more than 25% difference.

I liked Finance of America Reverse. I love their rep, Toby. The first thing I had to do was I had to fill up some papers to make sure I knew what was happening. I chose a company that was in Utah, and then I talked to Toby. He spoke to me upfront and they sent me all my papers, and I faxed everything. And it was not like buying a house, but then I owned my home.

Finance of America Reverse had more to offer and they were better than anybody else. Diane put the whole deal together and she knew what she was doing. Working with them let us do some things that we wanted to do. The process took longer than I expected, but it all went okay.

I’ve been retired for 14 years and things are getting tough, so I chose to do a reverse mortgage. Finance of America sounded the easiest and the best to work with. The application process went fine and it was simple. It took about a month and it met my expectations. I worked with Scott and I was impressed with his efficiency. He wanted to get things done expediently. I went through the process twice before and I was denied, but the reason it was denied was we had a different residence and I lived in a commercial area. The home that I was in was rated commercial, so on that basis, they wouldn’t give me the reverse mortgage.

I got a call from Finance of America Reverse and reverse mortgage sounded like a good idea so I went with it and it saved me money monthly. The representative was very nice. I've signed so many documents and I was given copies of the documents, but they were unsigned. I'm not even sure yet what I've got here. So, I've got a stack of papers here that I just don’t know what to do with. The process is much more complicated than a regular mortgage plus, they're out-of-town and that makes it more complicated. Nonetheless, I'm glad they called me. I think it's gonna work out well for me and I'm happy with that.

A reverse mortgage had been something that was on my mind for a while. It looked like I had a lot of equity in the building, and I thought that at this stage in life, I should probably take advantage of it. One of the advantages is something fairly unique in that I have all my insurance and my taxes all prepaid for several years. In case I should develop some kind of a mental impairment, then I will have these things working for me. And I’ll always know that the taxes and insurance are paid here. Other lenders seemed to put me in a position in which they saw other clients more interesting. Mine was not a huge amount of money that I borrowed, so I wasn’t getting the recognition from other lending organizations. Diana, the lending officer from Finance of America Reverse, was quite nice and interesting. She was a listener to whatever I wanted to talk about.

Choosing a reverse mortgage seemed like a good opportunity to pull out some money out of a property and take care of some other things for the short term. I chose Finance of America Reverse because of the information on their website and the quick response that they gave when I was checking into it. However, the application process was more complex than I thought because I thought the reverse mortgage was more of a simple thing based on the property and age. I got lots of different business interests, investments, and real properties and the process was turning into a standard mortgage type of situation we had, getting all the documentation. We provided more than I originally anticipated.

We've done the reverse mortgage twice. We seemed really good candidates for it and it gave us an opportunity to get some money out of our equity. On the second time that we did it, we took the class as required by our supplier, then we went through the process. We had to redo things over and over and resend forms. Finance of America Reverse wouldn’t accept the form because they couldn’t read it. The bank sent them one, but they said it was on the wrong letterhead. We thought we were done. They said, “You’re done. It’s approved, we’re closing tomorrow.” But the next day, we got notes saying, “No, you’re not. You gotta redo this.” It was very cumbersome and it took a couple of weeks until completion. Nevertheless, the loan officer that I worked with was very responsive and did fine. The rate and the terms of the reverse mortgage I received were also acceptable.

Choosing a reverse mortgage was a lot more freedom for me. I don't need a lot of money going to my children because they are very well taken care of already. I saw Finance of America Revere's name and it looked like the name I wanted to work with. Their application process was clear and the process took 40 days. Their entire lending process was excellent. Their rep, Jamie, was exceptional. Even when her day is off, she would be working. I was most impressed with her contact and her concerns about everything. It was like she was doing her own loan. I was very comfortable working with her and it was like a sister relationship. She went to the source to help me address any questions or concerns that I may have had.

I've been retired for almost 20 years. I was sick and had bills, and I don't like to be in too much debt so I did a reverse mortgage. I signed up with Finance of America Reverse and my experience with them has been very good. Taylor, the representative, was very good and he is very valuable to the company. I liked his compassion, his understanding, and his openness. He explained everything and went over everything with me. Obtaining my mortgage was very easy because Taylor called me and told me what was gonna take place. A lady came out for the actual signing, but Taylor had already gone over with me three-fourths of what I was signing for. So, I knew what was coming and understood it, and I liked that. The rate was very good. The process took a month and was faster than what I thought it would be.

We wanted to get rid of house payments, so we decided to get a reverse mortgage and we did this with Finance of America Reverse. The application process went pretty well. The loan officer who assisted us throughout the process was very good and I enjoyed working with her. She was very communicative and helpful. The lending process took four months because they required a second appraisal and that part was a little slow. But the rate that we got was very good.

I had house repairs that needed to be done and I didn’t have the finances for it. So, I looked online, read all of the reviews, gave it a little bit of thought, and then I started calling and ended up going with Finance of America Reverse. I called, left a message and they called back very quickly. The process of getting the mortgage was easy. I worked with Ernie and he's a very nice person. Finance of America Reverse has to send the list of people to do the counseling with, and they don’t get to choose who that is. It's something that is sent to them, and I let the rep know the names of some of the places in Colorado, what their waiting periods were and he said he could let his company know. But they don’t deal with these people, so they don’t know anything about them. They had just given their names for the counseling. The house appraiser then came out. The process was long, but it was kind of exciting and interesting to see how it worked also.

My experience with Finance of America was pleasant. Their application process was very simple. I had a very helpful loan officer and I was absolutely comfortable working with him. The rate and terms of the reverse mortgage I got were fine. All in all, I was very satisfied with them.

My mother needed assistance with the finances and since I had heard about reverse mortgages as an option, I did a little bit of research online. I found Finance of America Reverse and they were also recommended by our financial planner. We compared them against AIG but their customer service was not even comparable. Finance of America Reverse has a form online so I submitted that I was interested and that I would like to have more information about it. Within half an hour, a person called me back saying that they were responding to my email. Shortly after that, I also got an email saying that someone was gonna contact me in the near future. But the representative had called me even before I received that email, which I'm guessing is auto-generated. So I was very impressed. And from the first conversation, she asked me why I was interested, what I was thinking about and what I knew about a reverse mortgage, if any.

The whole process with Finance of America - Reverse - was very smooth and comprehensive. William ** led the team on my financing and communicated at every step of the process to make sure we stayed on schedule. He was very accommodating to my needs and made sure all the paperwork was in order for a seamless closing. I was very satisfied. Thank you Finance of America and William **.

I decided to go with Finance of America Reverse as it felt right. Their application process was detailed and thorough, and together with the underwriting process, it took about a month. Throughout that time, the rep was very friendly and nice. We seemed to be on the right track together. He knew what I needed, and I appreciated his interest. Finance of America Reverse's rate was a little higher than what I've had before, but I'm quite happy working with them. They were on the ball and knew the process very well. They were also very clear at letting the clients know what was happening and how long it would take.