
Nutro Dog Food Reviews
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About Nutro Dog Food
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The Nutro Company has been committed to creating natural and delicious dog food since 1926. As pioneers in the natural pet food industry, each ingredient is carefully chosen with a purpose, to provide the best nutrients for man's best friend.
Visit www.nutro.com- Lists meat as first ingredient
- Suitable for all life stages
- Grain-free options
- Contains meat meals
- Difficult for some dogs to digest
Nutro Dog Food Reviews
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Reviewed Nov. 4, 2009
With regard to the Nutro complaints, I would just like to make every Australian aware that Nutro Natural Choice in Australia is not affiliated with the Nutro Mars company in America. If you would like to confirm this, please call the Australian Nutro on 13000Nutro. I can also confirm that I have been feeding my Great Dane, who has a very sensitive stomach (allergic to wheat and beef and has had really bad diarrhea on other food), on Nutro Natural Choice and she has become very healthy. Her stools are perfectly wonderful.
Also please note, with regard to the so-called FDA investigation, well I went to FDA's website and I quote: FDA statement on Nutro Products, Inc., April 28, 2009 "FDA is clarifying that Nutro Products, Inc. is not currently under investigation. FDA does not typically confirm or deny the existence of an FDA investigation. It has recently come to our attention, however, that a media report incorrectly concluded and reported that Nutro Products, Inc. was the subject of an investigation."
Reviewed Nov. 2, 2009
A couple weeks ago, my Shih-Poo became very ill with bloody diarrhea and vomiting. She was hospitalized and the vet ran tests that proved inconclusive. The vet could only say that she probably ate something she shouldn't have. She was hospitalized due to dehydration and was given charcoal to absorb the unknown toxin. It was discovered that she had lost 3 pounds. She improved over the next couple weeks and then today, started vomiting again right after she ate the Nutro food. Our lab has also exhibited soft stool, excessive thirst and vomiting but not to the same extent as the smaller dog. I am discontinuing use of this dog food immediately. The first vet bill was $500 to come to the conclusion that they didn't know what was wrong with her. Now I am facing another vet bill if the vomiting continues.
Reviewed Oct. 25, 2009
I recently bought a bag of Nutro Natural Senior Cat food for my Siamese. I mixed the Nutro with her Proplan. She has developed diarrhea as a result of adding the Nutro. I stopped the Nutro immediately, but the symptoms have not gone away. I'll be taking her to the vet first thing in the morning. I feel just awful for feeding her this food. I should have read all the pet owners' experiences beforehand.
Reviewed Oct. 25, 2009
I purchased Nutro Max Adult Dog Food and Adult Mini Chunk on October 11, 2009 for the first time. Our 6-yr. old Lab started vomiting a few times a day after starting on this food. The day I stopped feeding her the food, she had vomited all of the food 15 min. after eating and was lethargic. The following day, her whole head and face swelled up. Our 1-yr. old Chihuahua refused to eat the mini chunks, finally ate some of our Lab's larger chunks and became very ill the following day, lethargic, vomiting blood, diarrhea, refusing to eat anything. I immediately stopped feeding both of them the Nutro Max food and started with home cooked rice and beef. The next day, the vomiting had stopped. Still, they were obviously not back to normal health (except for a little diarrhea, slow moving and the swelling in our Lab's face) but feeling better. Two days after stopping, appetites were back to normal and energy levels back.
I returned the food to Petco and was given a refund to purchase a different brand. Our dogs seem to be fine now. Hopefully no permanent health problems were caused from this food. After reading about other pet owners' stories, we feel very lucky that we didn't lose our dogs. We are surprised this food is still on the shelves and hope there are no other deaths caused from this food.
Reviewed Oct. 15, 2009
I had reported here my cat's death after eating recalled Nutro Complete Care Adult Ocean Fish Flavor back in early September. I received results a couple of days ago from the Pet Food Product Safety Alliance on the sample I forwarded to them to have tested - and guess what? 2100 ppm Zinc. Wow, my knees gave way and I buckled to the floor. Most certainly this food murdered my cat.
Hold on to your packaging. Any leftover food you may have, do not throw any of it out. If you suspect there is something wrong with your Nutro food, have it tested, and keep some extra for yourself for further testing. Report your situation to the FDA. I've been working with a very attentive representative at the FDA who is collecting all of my information.
Reviewed Oct. 14, 2009
I had fed Nutro Natural Choice for over 10 years with no issues. In April 2008, my Malamute and mal/shep mix, who had never had any health issues, both became critically ill within the same weekend. They had fevers of 105, and their liver/pancreatic levels were off the charts. The vets at the emergency clinic were stumped, only said the symptoms were consistent with poisoning (they had absolutely no access to any poisons). My vet bills were over $2000. My 12-yr old girl died 2 days later, my 9-yr old recovered when I began cooking his own food, but still has intermittent pancreatitis and a head-tilt from the neurological damage he suffered. I've spoken to Nutro customer service reps on multiple occasions. They read prepared statements and lie to me about looking into my case. They want all the information I have sent to their legal department and offer no other recourse.
Reviewed Oct. 13, 2009
I have been using the same food (Nutro Max Senior w/ glucosamine) for several years. My dog, a 10-year old boxer, has been having stomach problems off and on for about 2 years. I wrote it off to the boxer breed's tender digestive system. She would eat grass and vomit once a week. Recently, 4 months ago, it seemed worse. I bought a fresh bag about 2 weeks ago. She became ill, vomited, had diarrhea, and just refused to eat the food anymore. It's been one week since she ate Nutro, and is doing very well now. I will never use this brand again.
Reviewed Oct. 8, 2009
I had complained before about the death of my 1-year old cat and illness of the other cat after eating the recalled Nutro cat food. Just to update you, my food was tested and had almost 2000 ppm zinc. It's way off from the 250 ppm listed on the bag and the 550 ppm that two Nutro representatives have told me is the maximum found in any of the recalled food. So why is it again that mine had almost 2000 ppm? Of course, no one at Nutro can address that. Slides that were taken of my deceased cat's liver, the only thing that was saved (I had no idea of the recall until after she had passed away), showed that she died from a chronic toxin that poisoned her over a long period of time.
Isn't it amazing that in Nutro's eyes, this is not proof that the toxin that poisoned her wasn't zinc? Even more amazing is the money that we are spending on our pets while three members of the Mars family rank in at number 19 of the top wealthiest Americans with 11 billion dollars each! Now we know that they are saving their money by putting things in our pets' food that don't belong there and providing no quality control. Check out their quality assurance statement on their website.
Do you think the food we are buying has been checked like they say? It's no coincidence that they just withdrew their puppy food. It's amazing that they didn't withdraw the cat food that was made on the same exact machine as this puppy food where a worker's hat supposedly got sucked into a machine. Do you think production was stopped immediately when this happened? If it did, would several varieties of puppy food be withdrawn or one? It makes no sense at all. All I know is, Nutro is still getting away with killing our pets and the owners are living high on the hog while we struggle to pay the vet bills and watch our pets suffer the consequences. I wonder how safe their candy is that they are producing? We sure won't find out and the FDA won't care also. I have never heard a word back from them about my complaint and they refused to take my food that has tested so high. What has this world come to?
Reviewed Oct. 8, 2009
I started posting about my experiences back in February. This condition does not go away. Here it is October and I'm going to speak with a 3rd vet about BeeBee. He had a mild seizure a month or so ago and I brought him to the emergency vet. It was very mild but it was the first one after his big one in May and I panicked. Good thing I did because I found that his blood protein is dangerously low. But he does not behave that way. He is a little droopy and such but once he gets around people he's happy, wants attention, tail is going.
I tried a few things that I wanted to in my mind (changing diet, etc.) and that didn't help and with his water consistency diarrhea. I opted for the ultrasound. I was there for the procedure - not that I could tell much - and had to make more calls to get the results that I thought I should have and they think it might be a loop in his intestine and there might be a tumor but since he's not clinical, to play it by ear but elective exploratory surgery was suggested (1st vet). It's up to me but if I wait too long I might be faced with a ruptured intestine but surgery was also suggested (2nd vet).
I have an appointment today with a 3rd vet who I have heard good things about as far as honesty and integrity and I will hopefully get all the pieces put together. I am tired of hearing that he's not clinical - of course he's not. I refer back Nutro to them but they don't seem interested in consumers' experiences which makes me mad because everyone that has posted here who has had issues mirror mine exactly. I'll keep you posted as to what she says/what the surgery reveals if I have it done. Since there are so many posts here, I also would like to see CA set up some kind of way to contact other posters. It might be helpful if a bunch of us in the same state/area all go to one vet with our files - then maybe they would listen.
Reviewed Oct. 8, 2009
My kitten just spent the day in the vet's office after eating some of the food that was produced after the expiration date on the recall (9-01-10). The type she eats hasn't even been mentioned in the recall - Nutro Max Kitten. After $425 worth of tests, x-rays, IV fluids and medicine, which produced negative results, I decided to look up recent pet food recalls and found this site. The stories from other pet owners are horrifying. Her symptoms were the same, lethargy, throwing up, diarrhea and refusing food. Luckily, we caught it early. The food is probably still on the shelf as I just bought it two weeks ago. They're trying to act like it's not that big of a deal by calling it not nutritionally balanced but it is essentially metal poisoning. All the while, Nutro is giving itself a big pat on the back for the voluntary recall. Nutro denies that any cats have even become ill from the items in this latest recall which as evidenced by the complaints on this site is an outright lie. My vet is in complete agreement that this pet food is what caused my cat's illness.
Reviewed Oct. 7, 2009
I've been feeding my dog Nutro Natural Dog Food since he was a puppy. He's 1.5 years old now, and suddenly got a bad case of uncontrollable diarrhea and mild vomiting that lasted weeks. Also, he started getting skin rashes and constant itching. After extensive and expensive tests, the vet found nothing. I moved him off packaged food and onto chicken and rice. He recovered well for over a week. I put him back on his food and the symptoms come back at once. I'm changing his food and I'm relieved to see others report similar issues.
Reviewed Oct. 4, 2009
I have been feeding my kittens Nutro Complete Care Indoor Kitten food. Both my kitten have been on this food for nearly six months. One kitten had been throwing up off and on, not realizing it was the food. Once the other kitten started throwing up, I changed their food and the throwing up has stopped. I have made several attempts to speak with someone with Nutro. No one has returned my calls or emails.
Reviewed Oct. 4, 2009
My family has a beloved Snowshoe Siamese cat. He is just 16 months of age and for the past 6 months, we have been dealing with urination issues. It took me a while to recognize what could be causing the odor in my home as I never had this problem with a pet before. After taking him to the vet, I was told he had the severest case of a bladder infection and was put on an antibiotic for 2 weeks. During this time, my cat would not move out of a corner in the closet. I thought I might lose him. A month later, things weren't getting better and I found thousands of other complaints about this product. My vet now has him on a stronger antibiotic, antidepressants and has asked me to now feed him Hills Science Diet and things are slowly getting better.
Reviewed Oct. 2, 2009
To give you some background, I have had cats all my life (58 so far) and I am very aware of the various health issues a cat can have. What alerted us that there was something definitely wrong was losing 5 cats in less than a year. I have never lost that many cats in that short a time ever! It was also hard to pinpoint what exactly was going on because the vets didn't have a conclusive reason why any of the cats were sick in the first place. One was supposedly due to old age and another was because of a congenital intestinal defect but with the third, there was no rhyme or reason as to why they were sick. They had just stopped eating. That was the key. They had all stopped eating.
When we had finally discovered the common element in all of their sicknesses, my fiance started searching the internet (he didn't have to search far). It seems that in February of 2008, Menu Foods purchased Nutro (you may remember Menu Foods as one of the companies responsible for the contaminated pet food back in 2007). It was around that time we started to notice a change in the appearance of the cat kibble.
In March of 2008, one of our oldest cats, Sebastian, had stopped eating and so we took him to the vet. They did X-Rays and said he had cancer of the intestines. We didn't want him to suffer and because of his advanced years (he was 16), we decided that the most humane thing to do was to have him put down. In the mean time, one of our newest cats, Tiger, had taken to not eating. We couldn't figure out why. We took him to the vet as well and they started doing tests. He would get better for a few days and then slip back to his old habits. In August, we finally took him to a Vet of Specialists. They told us that he had a blocked intestine and had to have surgery immediately. They did the surgery and removed a large chunk of his upper intestine. Needless to say, he never recovered from his surgery.
When our next cat became sick and was diagnosed with an intestinal problem, my fiance knew something was wrong and figured he would check out the cat food we were feeding them. Bingo! We stopped feeding the Nutro immediately. Unfortunately, Esmeralda never recovered and had to be put to sleep. Well, we thought the threat was over. We had found the cause as to why we were losing cats. What we didn't realize at the time was that heavy metal poisoning did not stop when you stop feeding them the contaminated food. Heavy metal is also extremely hard to get out of the cat's system once it's there. In February of this year, we lost Dolly. Because she was only 3 to 4 weeks old when we found her, she didn't have any chance to recover with levels of toxins so high.
So when our last cat, McGuffy, stopped eating in March, we couldn't believe that it was because of the food. Our vet told us that it was again something in the intestines. We tried to nurse him back to health but again he was far too gone for the efforts to help.
Now, to set the record straight. After the death of Esmeralda, I did contact Nutro and told them what I knew to be true. They informed me that all the web hype was caused by a vicious blogger and a rival food company. As I explained that most of the information I had was on personal observation after reading just a few of the claimants on the Consumer Affairs website, I was told they would make note of my findings, contact my vet and then contact me with a decision whether or not to pay for the vet costs. Of course, I didn't hear anything back. So when Dolly passed on, I called them again and was told the same thing with the same response. I did hear back from them one last time saying it was not conclusive that any of our deaths were caused by the Nutro we had been feeding them.
Note that we also had 2 previous cat deaths that may or may not have been caused by Nutro cat kibble but at the time the vet just said it was something with the intestines.
Reviewed Oct. 2, 2009
On September 27, 2009, I rushed my Yorkshire Terrier, Apollo, to the emergency vet. He had bloody diarrhea for two days. Over the course of three weeks, I was weaning Apollo and my Bichon Frise, Lola, onto the new Nutro Ultra Holistic Superfood. They were eating the old formula for about a year without a problem. Nutro reformulated the Ultra line (adding avocado, pumpkin, and pomegranate) and raised the price. As soon as I introduced the new food (I also mixed it with the old formula to reduce any upset to Apollo and Lola's systems), Lola threw up immediately. I put her back on Science Diet. Apollo was doing okay with it. I noticed he was itching here and there. He was also not eating as much as he normally did. Once the bloody diarrhea started, that was the straw that broke the camel's back.
Once Apollo and I were at the emergency vet, I was asked if Apollo got into anything. My answer was clearly no. My parents are retired; therefore, Apollo and Lola are always home with someone when I am at work. After three hours of waiting, blood work, and radiographs, I was told by the ER vet that Apollo suffered from dietary indiscretion. I asked the ER vet if the Nutro Ultra Holistic Superfood was the cause. She told me more than likely yes. I'm also an assistant manager for a tri-state area pet chain, so I also know firsthand what this superfood is doing. I have been told by customers that their dogs are violently throwing up, getting rashes, and their dogs will simply not even go near the food. Now that I am a consumer with this problem myself, I am totally livid and disgusted!
I tried to email Nutro that night about Apollo's $547.00 ER vet bill. I received an error message on the website that emails were not being processed. I waited until the next morning to call. I got a customer service rep on the phone and told her exactly what happened. After I told my side of the story, she was trying to tell me if the issue was dietary I would see the dog (not even using my dog's name which I mentioned several times, seems impersonal to me). I asked, "Who I am going to believe, an ER vet or you!?" Needless to say, I continued with my story. I also said now that I am a consumer with a problem. I am not happy. I hear first hand from my customers what is going on. She said, "Oh yes, I know they call." I said that's all fine for you but I get them face to face! I suggested that Nutro pay my $547 bill. That wasn't going to happen. I told her that I am not going to recommend her products to my customers but if it came down to it, I would because that is my job.
My working motto is I won't recommend products to my customers that I won't use myself. She completely understood that. I said if you can't help with the bill then why not send me some coupons that I can give to the remaining customers who will actually buy your product. She said, "Oh no, I don't have any coupons." Well, that's a bit strange. I am calling a customer service line and they do not have coupons to send to customers? This comment came after I told her I put Lola back on Science Diet, who also lowered the prices on their food. She also asked if I had the bag and receipt for the bag of food that I purchased. She was going to issue a refund if I could give her the lot code and the amount I paid for the bag of food. (Honestly, what difference is $11 going to make vs. $547?) I said, "Let's be honest. If you leave your product in the bag, it spoils. Also, why am I going to hold onto the receipt if at the time of purchase, I was buying the same product that I have been using?"
To sum up this incredibly long story, I received a coupon in the mail today for a free 4 lb or 4.5 lb bag of Ultra food. Now, how did I get this coupon if she didn't have any? I gave the customer service rep all of my contact information. I also have yet to hear from a supervisor, even making any small attempt to ask if Apollo is okay or even to check if I was satisfied with the service I received after speaking to the customer service rep. I would like to add that I called the 1-800 line back. I got the same rep again and I did thank her for acting professionally. That I will not take away from her. She was merely doing her job and has nothing to do with what happened. Now, as a consumer, I am completely unhappy. All in all, Apollo is much better. He was on immodium and metronidazole since his visit to ER vet. He will be on Science Diet W/D as per my vet's instructions.
Reviewed Sept. 30, 2009
My husband and I noticed that in your site there were dogs and cats getting sick and dying due to eating Nutro dog and cat food. Our two dogs have been sick vomiting and with diarrhea. They've been drinking water excessively and have had even blood in the diarrhea. They have been eating the food for the past two years and now is when they have been getting sick and having skin issues too. Our 8-month old 5 lb. chihuahua has died about two weeks ago from a bacteria in her liver and she had diarrhea and vomiting. We were told by the vet that she was poisoned or she ate something in the yard. Funny thing is that she was always supervised and has no access to any chemical or poison nor is there anything in our yard that can kill an animal. Our other two dogs that are currently sick with vomiting and diarrhea is Petunia, our female English Bulldog, and Pettie, our Jack Russell Terrier. Also our two cats have occasionally been vomiting and have been going in their box way more than normal. Their stool smells worse than normal.
All off our animals have always been pampered and spoiled with the best care and nutrition. The dogs have been eating the Small Bites Lamb and Rice formula (Bright Green Bag) and the cats have been eating the Indoor Max Cat formula. We are devastated with the loss of our chihuahua and are in $3,000 in debt for all the care and bills that our chihuahua got at the vet only to lose her on Sept. 13th, 2009. Just to take her on a Wednesday morning at 4 am cost us about $800. We have consulted with a lawyer and are pursuing with a class action lawsuit, if there hasn't been one already done again for this company. If there has been one, please contact me via phone or e-mail. Hope to hear from you and thank you.
Reviewed Sept. 30, 2009
We've been feeding our dog Nutro Natural Senior food for many, many years. However, over the past year, she has gotten severely ill. She vomits several times a week, has gotten very lethargic and now has chronic diarrhea, which sometimes contains blood. We've taken her to the vet and spent several thousand dollars running tests on her, only to be told there's nothing wrong with her. After researching Nutro brand dog food online, I found this website with hundreds of complaints very similar to mine. I've stopped feeding my dog the Nutro brand food and pray that she will start getting better. If this doesn't qualify for a class action lawsuit, I don't know what does!
Reviewed Sept. 25, 2009
My chow/shep has been on lamb and rice for five years running fevers from time to time. It’s gone the next day or so; if not, I take him to my vet. He’s vomiting bile and my vet said give him something at night, but he only does it during the day when he has food. The vet suggested and an acid didn't work; he gets sick once a month (usually 3 piles when I get home). I found out about what's happening - he is off today. Hopefully, the itching he's having goes away.
Reviewed Sept. 25, 2009
Oh, my God! I was shocked to read others experience with Nutro. My Amstaff is 5 years old and we've given him Nutro since he was 9 weeks old. I just ran out of food and was looking for coupons as prices went up significantly from the last bag I bought, but I found this site instead. Our dog has been eating Nutro since he was 9 weeks old. Around age 2, we noticed skin irritations like allergies and the vet diagnosed him with skin mites (it’s the breed). The vet prescribed Ivomec (a drug used for cattle and swine) to control the "skin mites,” but on a daily basis. After a year, another vet said to give monthly. Now, it's "as needed" (he's now 5). The vet also suggested changing dog food to lamb and rice. We stayed with Nutro and switched the flavor. He seemed to be doing better (off and on). Just this year, maybe the end of last year, he began vomiting for no apparent reason and gagging like he had a hairball.
I wrote both the vomiting and the gagging off as "he ate too fast". But then he would vomit throughout the day and he only eats in the morning and at night. I have spent well over $500, not including the monthly fee for the Banfield insurance plan of $20 (now almost $40/month), taking him in for exams with the skin problem and now vomiting. The vomiting was never really diagnosed as anything other than "eating too fast". Tests were normal. Is there a specific test we should be asking for? Is it their digestive system that's being harmed? For those of you with seizures and deaths, was a cause determined? Needless to say, I went and bought a small bag of Eukanuba. We'll see how he does with that.
Reviewed Sept. 24, 2009
We went to Petco to get the usual dog food for my 2-year-old boxer (Iams) when a salesrep for Nutro Max dog food came up to us and started her little salespitch about how Iams has processed meat parts and how that was so bad for my dog and that she had a boxer also and had been giving him Nutro Max. She said she also had switched him from Iams. So after listening to her, we decided to switch and see if my dog would like the new food. After about 2 weeks on the Nutro Max, my dog had 3 seizures and his gums were pale white and had no energy.
After trying to figure out how this could be happening, my fiance looked up Nutro Max dog foods and realized that he had all the symptoms other dogs had from the complaints on the internet. I can’t believe I switched my dog’s food without looking into it first and switched from Iams when he never had a problem. I am hopefully lucky in the fact that we figured it out before he had permanent damage done like some of the other customers of Nutro Max's pet food did. I can’t believe Petco would allow a salesrep from a company that obviously has many complaints and impending lawsuits push their products in their stores.
Reviewed Sept. 22, 2009
My Maine Coon cat, Seamus, has become very ill in the last 2 months. He has spent multiple days/nights at the vet's office for vomiting up bile, not eating, lethargy, etc. After reading the complaints/concerns about Nutro Pet foods on Consumer Affairs, I have become very concerned. When I got him from the breeder in March 2008, at 9 weeks old, she told me to keep him on the Nutro cat food. He has never had anything else until we went to the pet store in June and it had been recalled. Later, when we could get it again, we put him back on it because he didn't want to eat anything else.
My husband and I have paid out over $1600 trying to find out what is wrong with him including a very expensive blood test that was sent to Texas A&M. They came back with a folic acid deficiency. Now he is back at the vet's office and has been since last Friday because he came home and the symptoms which had cleared up have started again. We are waiting for the bill for the current stay. Someone needs to start digging into why this is happening to so many animals. This goes across breeds in both dogs and cats and the age of the animal does not seem to matter.
Reviewed Sept. 22, 2009
I came across some things on the net about the Nutro Max dog food lawsuit. I wanted to know if I had a case or who I would get in touch with if I do. I had my first dog on this food for 8 years and she had to be put down due to some unexplainable seizures and/or brain tumor. Then I got the second dog, and after 6 years on this food, the dog had to be put down for bone cancer. Does this have to do with the food like many of the other cases?
Reviewed Sept. 22, 2009
Recently, I had to euthanize my 9-year old Coonhound. She had severe kidney disease. The biopsy of her kidneys indicated repeated small doses of toxic substances. I have feed my dogs Nutro for years. Now, only now, I'm finding out this food is killing pets. I recently went to PetSmart to purchase more Nutro and happened to inquire about whether there were any reported problems from the recall a few years back. The woman told me to never purchase Nutro, that it had actually been recalled more than the one time a few years ago. Why was this not on the news. Why? I suspect Nutro caused my dog's fatal illness.
My dog suffered miserably. She is now dead. My vet bills are over $1000 plus I have two other dogs which must have ultrasounds and blood work to see if they too have the same problem. If they do, and I can link this to Nutro dog food, I would like to sue or join in a class action suit. Nutro should be shut down and put out of business. I feel sick over this. I trusted that stupid pet food company and because I did, my dog is dead and my other dogs may be at risk. I'm furious. Why did pet food stores continue to stock this brand? If they knew, why wasn't I warned each time I spent 200 dollars or so, stocking up on Nutro poison?
Reviewed Sept. 21, 2009
Our dog has had vomiting problems for years. He has been eating Nutro for years. Earlier this year, the problem escalated to the point where we were considering putting him to sleep. Our carpeting was being soiled daily. He became severely constipated and we took him to our vet. An x-ray was taken and he was sent for an ultrasound. We spent over $500.00 in 2 days and they found nothing to explain his problems. A urine test showed an infection and after 10 days on an antibiotic, he stopped vomiting. A few weeks later, it began again. I took a urine sample to the vet anticipating another course of antibiotics. His urine was clean. He continues to vomit every few days.
Our son's dog has many of the same problems. He went to the store yesterday to purchase more Nutro and was told about the problems and advised not to buy it. I wish he had told me before I gave our dog his breakfast. We are returning the remaining Nutro today. I expect a big change in our dog soon.
Reviewed Sept. 20, 2009
My dog is a 10-year old rot/shepherd mix. He was so healthy on Nutro senior for 3 years. 6 months ago, he became sick and highly allergic to Nutro senior and lamb and rice. I could not even pet him because his skin hurt when I touched him. I am very disappointed in your company. Not only did you raise the price, but you have poisoned my dog. You should be shut down and prosecuted for this. I will look into pressing charges against you for the pain and suffering my dog has endured. He is now on Diamond Taste of the Wild and he is 80 percent back to normal.
Reviewed Sept. 17, 2009
We bought Nutro Natural Choice Small Puppy Bites Chicken Meal, Rice, and Oatmeal for our Jug (Jack Russell Pug mix) about 2 weeks ago. She was previously on Puppy Chow when we got her and I wanted to transition her to a better quality food. I was recommended by a Nutro rep at PetSmart to try it so we did. Initially, there was no problem. We weaned her slowly off Puppy Chow for about a week or so. Then, we got her a larger bag of food from Pet Supplies Plus. Again, one of the employees swore by it, said, "it was the best you can buy, the dog will have smaller bowel movements due to the lack of fillers, etc."
After a couple of weeks, we noticed that the dog was drinking much larger quantities of water and would occasionally belch. We just assumed that it was due to her gaining in size and the warm, summer weather. We also noticed that she occasionally had loose stools but assumed it was due to the newer, better quality food. This all continued but on 9/14/09, she seemed lethargic and not interested in her food anymore. She vomited later that evening. The next day, she wouldn't really eat either but seemed to have a little more energy.
On Wed., 9/16, she ate 2 meals and proceeded to vomit about 5 times between 9 pm and 10:20 pm. Today, 9/17, I looked online for Nutro dog food recalls or problems and came across this site. I have to say, I was very alarmed considering there have been numerous illnesses and even deaths caused from this food. I called our vet and took her in today. He seemed to think that everything was okay. There was that concerned him when he checked her stomach and digestive area. He gave an Rx to help with digestion and gave us the go ahead to change the food based on what I learned. He also said to file a complaint with the FDA which I plan to do.
The vet bill was $70 and hopefully our puppy will return to normal. We are trying out Merrick Puppy food which is supposed to be really good as well. I hope we caught this early enough and hope we will be fortunate enough to not incur any additional problems. I am grateful for the internet and that we were able to learn of this potentially life-threatening issue that seems to be related to this food. I hope that people band together to fix this problem and put this company out of business if an investigation proves they are not using the quality ingredients they claim.
Reviewed Sept. 10, 2009
Our 10-year old Himalayan has been on Nutro Adult hard food for about three years. We began noticing a few months ago that he was having trouble jumping up on the bed, like his rear legs didn't have enough energy. Eventually, he stopped trying to get up. At the same time, he began going outside his litter box. He never did that before. We thought it might be old age. Then a few weeks later, we noticed that he wasn't eating and we were finding vomit in his food bowls. He wasn't drinking either. We took him to the vet and they did bloodwork. The blood work showed a small elevated white cell count. He was dehydrated so they gave him fluids and an antibiotic. His eyes looked a little yellow at this time. The vet was not concerned but we were.
My daughter found this site and began reading all of the symptoms associated with other owners who were feeding their pets Nutro brand products. We immediately took him off it and changed to Royal Canin and health diet soft foods. After two days, he began to turn around and eat a little more as well as drink more water. We took him to another vet that gave him a steroid shot as well as antibiotics. We contacted Nutro but they denied everything. We believe that if we had continued feeding him this product, he most certainly would have died from it.
Reviewed Sept. 9, 2009
I have been feeding Nutro Choice Adult Light to my 10-year-old Dalmatian for the past 8 months. It was highly recommended by PetSmart. He has since developed severe health problems, bloody diarrhea, bloating, excessive gas, bile vomiting, lethargy, weight gain, excessive thirst and urination, and a fever. He is now at the vet today, and we are hoping for the best. I am throwing out Nutro food after reading all the recent complaints about it. After reading all the complaints, these people at Nutro are poisoners and death mongers for pets.
Reviewed Sept. 9, 2009
I believe Mars' "Nutro Natural Choice Chicken, Rice & Oatmeal for sensitive stomachs" made both of my dogs sick. Both dogs ate this food exclusively and up until June 2009, were okay. On June 4th, our 1-year old female bulldog developed a bladder infection (peeing blood) with a high pH level. Our vet treated her with antibiotics & Prednisone. She got better, but it came back in about four weeks. While this was going on, my Bearded Collie (4 years old) was going through bloody diarrhea that wouldn't stop. He saw 3 vets at two hospitals, including an emergency hospital. Every fecal & blood test was negative. They treated for parasites anyway just in case, but no change. While eating boiled chicken & rice, he was fine.
Every time I started introducing his Nutro food into the chicken/rice mix, his bloody diarrhea came right back. The vets had no idea what was wrong. In August, when both dogs were peeing/pooping blood, the news about the recent Nutro cat food recall got me looking on the web and I found the complaints of sick dogs. I stopped feeding Nutro and both dogs have stopped peeing and pooping blood. It's been about a month & they are starting their second bag of another dog food and are doing just fine. Nothing changed except I stopped feeding them Nutro!
We spent almost $600 in vet bills and the vets were considering an ultrasound test on our Beardie's GI tract which costs about $300. I will never feed Nutro again. When you buy premium food, you expect it to be good for your pets - not make them seriously ill. I have a zip-lock bag of the suspect Nutro kibble in my freezer if anyone wants to test it.
Reviewed Sept. 9, 2009
This is an update on my posting of a few days ago. For all of you wondering where to have your pet food tested: I contacted an organization called Pet Food Products Safety Alliance, website www.pfpsa.org. This group has conducted numerous tests on several brands of pet food, and it was very revealing. There is an interesting chart that compares American and European recommended zinc allowances for cat food, and tested Nutro pet foods is way higher in zinc content than those recommended numbers. I highly recommend reading through this site, no matter what brand of food you are feeding your pets. This group is helping me to get my cat's Nutro Complete Care dry food tested, as well as another brand I had been feeding her. Contact them, and they will help you out. They also have recommendations for a few labs if you want to test your food entirely independently.
Considering how unhelpful and unconcerned Nutro has been behaving, I would suggest getting a source outside the company to test the food in addition to having Nutro test it. I wouldn't trust them for one minute to give me accurate results on any test. If your animal is suffering, request a blood toxicity test for zinc, check his/her potassium levels, test for liver enzyme counts, check blood platelet and white blood cell counts, and look into kidney problems. Report your problem to the FDA, go to ** to find the FDA regional office for Consumer Complaints for your state.
Reviewed Sept. 8, 2009
I changed my dog's food to Nutro Choice adult, large breed. After a few days, the dog started having difficulty eating the food then had diarrhea and bleeding. The dog is in pain and has severe diarrhea with blood. I had to take her to the vet, and I spent hundreds of dollars. I am very concerned about my dog's life, since she continued with the bleeding and with the uncontrollable diarrhea as soon as I finished the antibiotics. I also had the discard in a very nice area rug that could not be properly cleaned. We are exhausted of cleaning the floors every morning, since the dog cannot control itself over night because of the sickness. She never had these kinds of accidents before. Now, we have to get the dog again on medication and pray that our beloved dog will get better.
Reviewed Sept. 7, 2009
My two 5-year old plott hounds have been eating Nutro large breed dog food and just lately, both have been lethargic and had diarrhea. So far, no throwing up. I always buy the 35 lb. bag and have two on hand right now. One is not even opened. Pet Supplies Plus won't reimburse me because I took off the proof of purchase tag (buy 10 bags get one free). I won't be doing that anymore. I will switch to Wellness dog food.
Reviewed Sept. 7, 2009
My puppy changed to eating Nutro Dog Food and immediately experienced diarrhea. After looking on the web for information regarding Nutro, I learned that many dogs have become ill from the food. I have just changed back to my old food and am hoping she will be okay.
Reviewed Sept. 7, 2009
Our lab has eaten Nutro puppy food products all his life. Now that he is a year old, I decided it was time to put him on an adult product. On Sept. 3rd, I gave him his first bowl of Nutro Max Natural. In the morning on Sept. 4th, he had a second serving. That evening, he developed severe diarrhea which quickly turned to watery diarrhea. By 8AM on the 5th, the watery diarrhea was accompanied with bright red blood. He was seen by a vet at 10:00AM. His temp was 104+ but all tests showed no parasites. The doctor believed he had ingested some type of poison. He gave him some shots (not sure what exactly they were), an antibiotic and med to slow down the diarrhea.
Today is Sept. 6th, the bleeding seems to have stopped but he has to be coxed into drinking water. I am afraid that he will become dehydrated now. I just don't feel the battle for his life is over yet. He never goes outside without being on a leash and is in a crate when we are not home with him. There is no chance that he ate anything without me knowing. I truly believe this Nutro Max is the culprit. To date, I have spent $510 on vet bill, but he is still not 100% so we may be making another trip to the vet.
Reviewed Sept. 6, 2009
I have e-mailed and called Nutro numerous times. I have had no one call me back or e-mail regarding my complaints that I have submitted to consumeraffairs.com and to Nutro itself. I have a bag of Nutro Lamb and Rice that I want tested, but I am unsure where to take it. This company needs to take our complaints seriously before more of our pets die or get sick!
Reviewed Sept. 5, 2009
I just spent $800 at the vet on my 3-yr old dog who has been vomiting yellow bile for a month, then drinking excessively, throwing up everything, dehydrated, lethargic, sore all over, just plain miserable. Graham is still very sick, Vet has no idea why. On Wednesday, Sept 2, 2009, he was so sick I was worried he might not make it through the night. I am hoping he is getting better, he is eating again (a new food prescribed by my vet along with many probiotics, antibiotics and pills that suppress vomiting) but he can barely walk, I have to carry him around and hold him up so he can go to the bathroom. The food was around $50 and so far, I have spent $800 in vet bills and I'm not sure he's "out of the woods" yet!
Reviewed Sept. 3, 2009
My 12-year old cat had been eating Nutro foods for about 5 years. She's an indoor cat so there is very little trouble she can get herself into. It seemed things were fine but reading all of these reports, I'm thinking twice especially since she died two days ago. Out of the blue. She recently began mewling at her food dish. She had done that from time to time, it became really persistent lately. I thought it was because she really wanted the treats that I had been giving her instead, but she started mewling so persistently, looking at her food dish. In the last few years, she had started vomiting from time to time and the vet told me it was probably stress. The vet suggested that she was probably gorging herself when she ate. I work a lot so she'd often be alone.
I got her an automatic feeder so she'd always know that her meal would be there. The vomiting improved, but didn't go away. But hey, cats do that. They vomit, but do they vomit water? She started doing that. Then, there was the bloated stomach. She kinda had some extra weight on here, but her stomach seemed to be disproportionate. She had also lost interest in playing. Some of her favorite toys had gone untouched for so long I thought she was just getting older. Then out of nowhere, she just died two days ago. She was fine. She was her usual affectionate self. She was roaming around the apartment as usual. I was working from home and I saw nothing wrong.
I went out for a couple of hours to have some lunch and sit in the park for a bit. I found her dead on the floor when I got back, like she had a seizure or heart attack or something. It didn't make any sense until I started reading these comments. It's the only explanation for a cat that seemed mostly OK. She'd been eating the recently recalled foods that were high in zinc and low in potassium. I think I'll have a necropsy and toxicology test done.
Reviewed Sept. 3, 2009
My 12-year-old cat had been eating Nutro foods for about 5 years. She's an indoor cat, so there is very little trouble she can get her self into. It seemed things were fine, but reading all of these reports, I'm thinking twice, especially since she died two days ago out of the blue.
She recently began mewling at her food dish. She had done that from time to time. It became really persistent lately. I thought it was because she really wanted the treats that I had been giving her instead. But she started mewling so persistently, looking at her food dish. In the last few years, she had started vomiting from time to time, and the vet told me it was probably stress. The vet suggested that she was probably gorging her self when she ate. I work a lot, so she'd often be alone. I got her an automatic feeder, so she'd always know that her meal would be there. The vomiting improved but didn't go away. But hey, cats do that. They vomit, but do they vomit water? She started doing that.
Then there was the bloated stomach. She kinda had some extra weight on here, but her stomach seemed to be disproportionate. She had also lost interest in playing. Some of her favorite toys had gone untouched for so long. I thought she was just getting older. Then, out of nowhere, she just died two days ago. She was fine. She was her usual affectionate self. She was roaming around the apartment as usual. I was working from home, and I saw nothing wrong. I went out for a couple hours to have some lunch and sit in the park for a bit. Then, I found her dead on the floor when I got back, like she'd had a seizure, heart attack, or something.
It didn't make any sense, until I started reading these comments. It's the only explanation for a cat that seemed mostly ok. She'd been eating the recently recalled foods that were high in zinc and low in potassium. I think I'll have a necropsy and toxicology test done.
Reviewed Sept. 3, 2009
My pug puppy is 1 year old and has had a clean bill of health from the time we brought her home. She has been on Nutro puppy food from November 2008 until August 31, 2009 (with no problems). However, when I tried to slowly introduce her to Nutro Mini Chunk, after the first night of adding a few pieces of the Mini Chunk to the puppy food, she woke up in the middle of the night vomiting.
Then on the morning of September 1, she woke up at 4 am with diarrhea. On September 2, she ate a few bites of the same Mini Chunks mixed with the puppy food and then had diarrhea and was lethargic for most of the day. Also, she refused to eat any more food, and she had severe vomiting in the evening. I later fed her rice and hamburger, which she ate. Then, she seemed to bounce back. (I'm keeping my fingers crossed.) After reading these horrific stories, I refuse to feed her any more Nutro! I have also sent an email to Nutro and am awaiting a response.
Reviewed Sept. 2, 2009
We started our healthy 14 week old puppy on Nutro dry food - Large Breed Puppy. Almost immediately, she developed diarrhea and terrible gas. She’s also somewhat lethargic. We stopped the food after 5 days, and she is already improving on a new dry food. We did not make a gradual change because her symptoms were too severe. Even with the abrupt change she is dramatically improved. I hope there are no long-term problems.
Reviewed Sept. 1, 2009
I have 2 dogs, both under the age of two yrs. and have given them Nutro Dog Food for sensitive stomachs for over a year now. Ironically, they both continue to have diarrhea on a consistent basis and it's getting worse instead of better. In fact, my Maltipoo (who is only 1.5 yrs old) never had a problem with her stomach until I put her on the Nutro food because they eat each other's food. I decided to put them on the same food.
I've spent a small fortune in vet bills, taking each of them numerous times with the same symptoms of diarrhea and vomiting. I receive Rxs for Imodium and stomach relaxers - they improve a bit, then I introduce the dry food back into their diet and they're right back where they were. I've taken them off all treats, thinking that it was the treats that caused the problem. However, it's worse than ever! My friend (who also has her dog on Nutro for sensitive stomachs) told me about the complaints against the company and I just researched it for myself.
I am shocked and amazed at the number of complaints, all of which are similar to the problems I am having. We do so much to care for our pets. It is incomprehensible that a pet food company could continue to manufacture such a deadly product! I will be changing their food today!
Reviewed Aug. 28, 2009
I have two dogs, which were on separate foods for about 2 years. Recently, within the last 7 months, they have been on the same food. I switched to Nutro (chicken meal, rice and oatmeal formula). I have had nothing but problems. My lab mix has a sensitive stomach and my cocker spaniel has a tough tummy. But when it came to this crap, they both have had diarrhea, upset stomachs, throwing up, etc. The poor things were getting poisoned. I smelled the food yesterday and didn't realize that it smelled nothing like her food usually does. It smells like a poison was in it. I couldn't believe it. I felt so bad that my two dogs were getting so sick and everything. I just wanted to say that I will never buy Nutro again!
Reviewed Aug. 26, 2009
Our family has had animals all our lives and we have been feeding Nutro for over 20 years. However, about 5-6 years ago, our beloved pet died of stomach/liver/pancreas related problems. We were devastated and spent about $10K trying to nurse him back to health before it became too much of a financial burden and we had to put him to sleep. About a year after that, we lost our other dog who experienced a very similar type of sudden degradation of health condition as the first dog. Still reeling from our last vet bills, we simply could not afford to provide the second dog the same treatment, so we opted for euthanasia without the drastic medical treatments.
We were shocked, she was still only about 10 years old and had been so well taken care of, but I guess these things happen. I never thought their food could be poisoning them. Then our cat died also of stomach-related problems and I thought, wow, all our animals going so close to each other. Well, he was an older cat so I figured okay, it must be time, but it was surprising how he also had liver/kidney failure. I was devastated. We had only our sweet elderly lady cat who we believed was next. She began throwing up more frequently and would not eat much at all. I had begun to prepare myself emotionally to say goodbye when by luck, I happened to see an article on the very under publicized Nutro pet food recall and immediately realized that my previous 3 animals all must have been victims of their food.
I immediately switched our cat and our brand new puppies’ foods without even slowly switching their foods, expecting that they would all experience some bowel problems, and to my shock none of them had any problems with the immediate change in food. I changed to a brand called Dick Van Patten’s Natural Balance, and our elderly cat has since gained some weight, she no longer has that hollowed old cat face and has even been tearing around our house like she was a kitten again! Nutro was sold to Mars, Inc. sometime fairly recently and evidently since their takeover, has been slipping small amounts of toxins into our animals’ foods. One might ask why a company would have a motive for doing that intentionally. Well, Mars also owns Banfield pet hospital. Who has also been very dirty in their handling of customers. I personally had to ask the BBB for help in dealing with them.
Mars, Inc. has quite the racket - slip small amounts of toxins that slowly poison and weaken the system which filters toxins, then at least a portion of them will end up at their Banfield pet hospitals where they can make even more money! People and animal lovers, I urge you to boycott Mars, Inc. products for you and your animals lives! Besides the majority of Mars products are candy so you'll be healthier to enjoy the additional time you'll have with your beloved pets.
Reviewed Aug. 25, 2009
Since June 18, 2009, my Persian cat became gravely sick and has always eaten Nutro cat food. He experienced sudden weight loss, diarrhea, vomiting, loss of hair, etc. His tongue was extremely swollen, and he was having trouble breathing. His mouth had several ulcers also! Upon taking him to the vet, they did extensive blood work and x-rays. They also gave him IV fluids to hydrate him. I was told I would have to wait for the blood work to come back.
The next day, he was on death's door and we had to take him to a specialty hospital for an ultrasound and be admitted to ICU. We were informed he was in total renal failure with one kidney already lost and the other very oversized! He was hospitalized there for 3 days, and we were told his chances were very slim as the only thing in his favor was his young age. The hospital has been remarkable, and he is now working as an outpatient, going to have his kidneys flushed out with IV treatments at a very costly and long stressful time for us! Nutro continues to say no cats have been sick so far? We thought buying a high quality cat food would assure us of a healthy cat, but we feel we were misled!
Reviewed Aug. 21, 2009
My dog's breed (Parson Russell Terrier) is said to have a cast iron stomach. I bought a case of Nutro Natural Choice Yankee Pot Roast Entree Chunks in Gravy in soft packages and slowly began adding it to her kibble, because I thought it would be easier for the dog sitter to give her (than canned food) when we went out of town. But she's been throwing up fairly frequently, something she's never done before. I eliminated snacks and foods and re-introduced one at a time and it became clear that her vomiting was related to this food. She's gotten better since I stopped given her the Nutro food. She only ingested it for a couple of weeks and seems pretty peppy now, so I hope there is no long-term damage.
Reviewed Aug. 21, 2009
My dog, Pablo, has been a healthy 7 1/2 year old Australian Shepherd his entire life. About 3 months ago, I bought a 35 lb. bag of Nutro Natural Choice Small Bites Dry Dog Food and have been feeding it to him every day since I bought the bag. (He previously was on another dry dog food.) Last week, I took him to the vet because he was acting lethargic and was sick (vomited in the house). He never has done this. I paid for a CBC blood panel and other tests to see what was going on. The vet noticed lowered levels of red blood cells and told me just to monitor him and then come back and we would retest. After the retest, I was told his platelet counts were lower and to come in for a cortisol levels test. This is the third visit to the vet.
I took him off of his regular Nutro diet and put him on a rice and cottage cheese diet. His blood work showed some improvement but not significant enough to be cheering victory. I have one more test next week to see if his blood levels improve and his energy returns. He will be approximately 10 days off of his Nutro Diet. If his symptoms go away or his blood levels improve, I will attribute his illness to the Nutro dog food I was feeding him, as this is the only thing I can see that has been altered in his life over the past three months. If there is no improvement, I will wait until the vet diagnosis the issues with my dog and move on from the food issue with Nutro. However, I do think it has something to do with his food, as he has never been this sick before and he has always been a healthy dog. These sudden changes in his health are not typical of my dog and, in my opinion, are diet related.
My dog and I have been to 3 veterinary visits for blood work and checkups ($400.00). My dog has not had any energy. The vet has not yet diagnosed why the dog is sick. He cannot pin point his low red blood cell count to a disease. Next visit will be an ultra sound and another series of tests. I have taken him off of the Nutro food and he is now on another diet prescribed by the vet to see if changes occur.
Reviewed Aug. 20, 2009
We have fed our seven year old lab/husky mix Nutro Max since we got him as a pup. We have had some issues in the past with him all of a sudden using the basement as a bathroom. This past week, we just got him a new bag of adult breed. I can't remember the flavor. For the last four days, he has had diarrhea and used the basement instead of his usual spot in the backyard. After reading numerous other complaints on this site, we are switching his food immediately. We also have a cat that we feed Nutro Max and we will be switching immediately. We now have to replace the carpet remnant in the basement, a cost of around $100. At this point, this is the only cost incurred.
Reviewed Aug. 20, 2009
We switched our three dogs (two labs and a rot) to Nutro when our vet suggested that we change to a dog food that had glucosamine in it. We did so and within 1.5 years, all of our dogs had to be put down. The first was from bone cancer. The second was a bone issue and the third was also a bone/hip issue with some brain issues. The doctor suggested it was cancer in all of these cases.
Reviewed Aug. 20, 2009
Our 3 1/2 year old Miniature Schnauzer suddenly became ill and started vomiting. We took her to the vet and had blood work ran and she was diagnosed with pancreatitis. Nutro dog food for sensitive stomach and their treats were all she had eaten and is what she has been on all her life. She is in the vet hospital now and will be there for at least 3 days. The first trip was $140.00 and I'm not sure what this will be. We are praying there will not be lasting damage, but I can assure you she will never eat Nutro again.
Reviewed Aug. 20, 2009
I just read how Nutro cat food's zinc levels were sky high in test results, causing liver damage. I lost my beloved cat Tammy in March. Over her 22 years, 4 months and 1 week life, I fed her Nutro most of the time. She had liver damage and was surviving on little liver function for about 7 years. At about then, she was diagnosed as having only 25 percent function. I kept her alive on love, feline probiotics, and for the last year and a half to two years, injecting water under her skin. I wonder if this food compromised her liver to the point where she was so toxic that bacteria consumed her. The probiotics kicked in many times and gave her renewed and longer life. Tammy meant more to me than anyone.
Reviewed Aug. 19, 2009
Never in 20+ years have I had any problems with this brand of cat food. Both of my 13 year old cats have eaten the Max Cat Roasted Chicken flavor food for their entire lives, starting with kitten to the adult cat type now.
Reviewed Aug. 19, 2009
I received a recall notice from Nutro Products stating its cat food did not have the proper mix of nutrients. My kitties had been eating Nutro cat food for at least a year, or more. The bag I was feeding them at the time the recall notice was received was dated during the affected period. I switched my kitties to Wellness cat food. In June 2009, one of my kitties developed bloody urine and painful urination. She has been on three courses of antibiotics for this condition since June 2009. After over $700-$800 in veterinary bills, I am told she may have stage 1 kidney disease at the tender age of 3. This problem started very shortly after I received the Nutro recall notice. She was a healthy cat prior to that time with no health problems whatsoever.
Reviewed Aug. 18, 2009
My 7-year-old dog has been eating Nutro Lamb and Rice Small Bites all of her adult life. She has always had a problem with throwing up yellow bile maybe twice a week. The vet didn't consider this a problem and had me feeding her three times a day instead of 2. This past June, she became quite sick with bloody stools and vomiting. After all the blood work, nothing came back abnormal - but she did have a fever. The vet thought she may have some type of unknown new dog flu. I put her on the chicken/or hamburger and rice diet. She was on that for 2 weeks with very little improvement. I took her back to the vet and she still had a fever. He thought she may have colitis and put her on the Hills RD canned dog food - that changed her around completely.
It's a high fiber diet and helped her stools to become normal again. When I gradually began weaning her off that and mixing in some of the Nutro kibble, the stools became a bit loose. By the time I got her to mostly kibble - very loose. That's when I decided to research her dog food and found this site. I talked to my vet this morning and related all this info here, his response was: "If you research any dog food on the internet, you are going to see complaints." I haven't done that, but will. Meanwhile, I will also note that my other dog, now gone was also fed this same food, until she developed pancreatitis at age 5 - never overweight, or fed scraps. My dog, who is now sick, will go back on the Hills RD and I will wean her off that again, but with a different kibble. I do believe all these problems to be from the Nutro.
Reviewed Aug. 17, 2009
Because of the price increase on Nutro dog food, I went online to see if I could find it cheaper. As I scanned my search, I came across this website and started to read the first complaint. I immediately started to get upset, because last year, we had to put our 1-year-old puppy down. He was experiencing diarrhea and vomiting, and he was lethargic. There would be episodes of this that became increasingly more often. We spent $2500.00, testing and trying to figure out what was wrong. They could find nothing; all tests were normal. The vet thought possibly pancreatitis, but the test came back ok. The next step she wanted to take was exploratory surgery to find the cause for a whopping $2000.00. He had been so sick at this point; he's in and out of the vet's office to hydrate him and test him. We made the hardest decision and had him put down.
Now I read these complaints, and I am horrified that this dog food was probably responsible for my dog's illness. And I can't believe that I could have just taken him off this food and maybe saved him. We got a little female of the same breed, and in the last two weeks, she has started to show some of the symptoms enough for me to take her to the vet. No problems could be found. I thought, oh my god, here we go again. Thank goodness, I read these complaints today and found out about Nutro Products. We got rid of all the Nutro/Max food in the house. I will tell everyone I know about this. Shame on this company for putting this product out! I hope that by making these complaints, they will be stopped.
Reviewed Aug. 14, 2009
I had 2 chocolate lab litter mates born 2/12/07. Both of them have been on Nutro Large Breed Puppy and then adult foods since I got them. On July 12 2009, one of them started vomiting profusely and then was taken to the vet when he became lethargic. He was then diagnosed with severe pancreatitis. My 2 year old did not survive the emergency surgery. Exactly 3 weeks later, (almost to the hour) the other 2 year old came down with the same symptoms. I rushed him to the hospital and after 1 week under intense care, he has finally able to come home. There was not a clear-cut diagnosis of pancreatitis, or anything else on the second dog, but his blood tests seemed to have indicated possible pancreatic problems. He remained lethargic and did not eat anything for 4 days.
I have not only incurred the loss of a puppy to a disease that typically only affects small, older dogs (per vet) but also $6,000.00 in costs in 3 weeks. After speaking with Nutro yesterday, it seems that approximately 10 months ago, they changed formula from all beef to all chicken, and for some strange reason (?) they are now in the process of switching all the US plants back to all beef. The Canadian plants will remain all chicken. This just seems kind of odd that all of a sudden, the formula is changing again. I currently have a case number with Nutro and am waiting for them to send me return envelopes in order to submit the food for testing. They have also asked for me to send the vet records of both of my dogs along with the food. I took all the remaining food back last night to Petco for full refund and have switched food.
The emotional and financial stress of this situation is quite overwhelming. To watch 2 year old puppies and see the life going right out of them, is more than anyone should bear and I have done this twice now in the last month. My pets are fed only homemade dog biscuits and have never had table food. I am known as a complete maniac about table food to my dogs. They have never even had a piece of bread. The Nutro food seems to be the only common denominator and the only thing going into their systems. As a pet owner, I feel terribly responsible for the death of my dog and even more responsible for the illness of his brother.
According to the vet, pancreatitis can easily come back once the dog has had it. It is just a waiting game for when it will return. I know have a lifetime to watch for this and go through the agony and expense when this disease will most definitely occur again. I have read that the FDA is not investigating Nutro Products Inc. but I think that someone should, and soon, before any more lives are lost.
Reviewed Aug. 13, 2009
Our two cats are sisters. We adopted them as kittens three years ago from a local animal shelter. When we adopted them, they were sent home with sample packets of Nutro MAX CAT kitten food roasted chicken flavor. We continued to feed Nutro MAX CAT kitten food roasted chicken flavor for a year and then transitioned to Nutro MAX CAT adult food roasted chicken flavor as recommended. We learned of the recall of Nutro MAX CAT adult food roasted chicken flavor when we went to a local pet store to purchase cat food and found that the shelves were empty. By then our two cats had already consumed an entire 16-pound bag of the recalled cat food.
There had been one incident of vomiting. There had been one incident of diarrhea. We were concerned, but not overly concerned, having been reassured by a representative of Nutro Products, Inc. that the recall was strictly "voluntary". We were sent a coupon for a free 16-pound replacement bag of Nutro MAX CAT adult food roasted chicken flavor by Nutro Products, Inc. It was several weeks after the recall before the cat food made it back on to local pet store shelves. We purchased a 16-pound replacement bag of Nutro MAX CAT adult food roasted chicken flavor with the coupon provided by Nutro Products, Inc. A little more than a week has passed since we started feeding our two cats Nutro MAX CAT adult food roasted chicken flavor again. There have been two incidents of vomiting. The replacement bag of cat food is labeled "Best by 09 01 10 88 2 925E2UICO3 09: 38 CAPFOOO24.” We are done with Nutro Products, Inc. We would like our two cats to be thoroughly examined and tested by a licensed veterinarian and we expect Nutro Products, Inc. to pay for it.
Reviewed Aug. 12, 2009
Just about a week ago, my mother purchased a bag of cat dry food called "Nutro Natural Choice, Complete Care Weight Management Ocean Fish Flavor (8 lbs) Adult Cat Food." The cat only consumed 2 bowls of the dry food, and soon after began puking. I was worried because he was puking like every 30 mins. and doing big meows like I never heard before. I knew right away it was the Nutro cat food that was causing this because it was the first time that he tried this food. So, I did a little research to see if anyone had the same problems as me, and yes, I saw many complaints about the food. I want something done about this because it is inexcusable that this company makes food that's supposed to make cats live but instead they are producing poison. This is the purchase code bar if you need it - 0 79105 20517 7 and the food expires on August 22, 2010. I went to the Nutro website to see if this product was recalled. It was but it had a different code bar. Please do something about this. I don't want any other cat or animal going through this!
Reviewed Aug. 11, 2009
Over the past few months, my chocolate lab dog has been very ill. Some of her symptoms were hair loss, lethargic, swelling of the paws and around her eyes, and having trouble walking. My vet did a bunch of test from allergies to skin infections. All tests came back negative. She’s on seven different kinds of medication. So far over the past four months, my bill from the vet has totaled $2,000 and rising. I was at my wits' end and knew in my heart the time was near to put my baby down. I just couldn’t bear to see her suffer anymore. It wasn’t fair to my dog and I was only making it worse by keeping her alive. I just couldn’t say goodbye, not yet.
Since her illness started, I researched everything I could to learn more about allergies and skin infections. I then by pure accident went onto the FDA website. I wasn’t sure what I was looking for or what I would find but I was desperate to find the answer to my dog’s illness. Out of the corner of my eye I saw a headline that read FDA confirms probe of Nutro pet illness. I quickly opened up the article to read it and couldn’t believe my eyes. I had to read the article twice to soak it in. It has been Nutro dog food that has been making my dog so ill. It was in front of me the whole time. I would have never thought that her dog food could do this to her. The vet even asked me what kind of food I fed my dog. I couldn’t believe that vets are so unaware of such a potential danger to dogs.
I have so many thoughts and feeling running through my head it’s hard to choose just which one of them to act upon. I have been feeding my dog Nutro for 5 years and swore to everyone how good her dog food is. Little did I know I was poisoning my own dog. It all made sense now why none of her medication has really worked. I am so disgusted by Nutro pet food. How can a company be so aware of the 100s of dogs falling ill because their product (FDA has confirmed this) and do nothing about it? I’ll tell you why, greed! A big company (Mars) like Nutro pet food only cares about the bottom line. Shame on you!
I have started to warn everyone about the poison Nutro pet food is selling to dogs. I’m faxing the FDA article to every vet in the state of Arizona. I’ve posted the FDA article on my blog, MySpace and Facebook websites. I feel everyone must be warned of the potential sickness and sometimes fatal outcome that is affecting dogs all over the country. I can’t sue a big company like Mars but I sure can bring some bad PR their way. Consequences: My dog has trouble walking and cannot control her bowel movements. She seems very uncomfortable, panting a lot. The time has come to put her down.
Reviewed Aug. 11, 2009
I have 4 cats and went through a lot of research about finding a good food, but was I ever wrong. As of today’s date, 11 Aug 2009, none of the pet stores here are posting anything about a recall on the Nutro cat food. One store told me that Nutro was adding more flavors to their dog food and were reducing the production of the cat food and that was why they didn't have any. Another store told me they were changing the look of the bag. Not once was I informed about the recall.
Why am I so mad? I had an 18 year old healthy cat named Snoopy; she was a beautiful orange and white cat that used to crawl under the covers every night with me. She was the most loving cat I have ever known. Snoopy was on Nutro Max chicken for most of her life. Late last fall 2008, Snoopy started to lose a lot of weight and started to howl. The vet told me she had become deaf and did not know why she was losing weight or why she kept getting sick of yellow liquid. It seemed every time she ate she would throw up.
At the beginning of December 2008, I came home and my beloved Snoopy could barely stand up without falling over. Her body felt like a rack of bones. I had to take my Snoopy to the vets and have her put down, she had suffered enough. Her regular blood work showed no problem, her kidneys were working and she had no worms. Yes she was 16 years old but the fast weight loss, even with extra feedings, and the throwing up after each meal, makes me wonder if the problems with Nutro go a lot further then what they are saying.
Why the cover up at my pet stores? Nutro told me max shelf life was 14 months. Can someone explain to me if the cat food they are recalling was made in December 2008 and has a best before date May and Aug 2010, how is that possible? That’s 17 months, from Dec 2008 to May 2010. Sounds very odd, did they just pull those dates out of a hat? How long has this problem really been going on? All the garbage about how safe their food is and the QC on their website is false! Today, my youngest daughter watched her cat who is going through the weight loss, just fall over in the kitchen. She has asked me to phone the vets and make an appointment to put her cat down so that suffering will stop. If Nutro had been more honest, I may have saved our cats.
Reviewed Aug. 11, 2009
My 3 year old pug has been given Nutro products exclusively since she was a pup. This past year she required several emergency trips (4) to the vet due to diarrhea and excessive vomiting. Each time, her blood work showed elevated liver enzymes above the 1,000 range (normal range should not exceed 120). Her fecal tests were all negative suggesting it may have been something she ingested and not a parasite.
She has recently had another bout of bloody diarrhea, vomiting, pain, and bloated belly 20 minutes after eating her PM meal (Nutro, Natural Choice, Lamb and Rice Formula). Again to the vet, again her liver enzymes were off the charts. We put her on a rice and cottage cheese diet for one week and had another blood test done at the vet's request. This time it showed her liver enzymes at the normal range of 47. This left the vet a bit miffed as she suspected a possible liver shunt with these types of test results. We wanted to figure out what our dog’s underlying problem was, so we ordered a sonogram. It showed nothing abnormal with the exception of crystals in her bladder.
This led us to suspect her food was tainted in some way, causing her episodic bouts of illness usually occurring after eating her normal meals. My dog’s symptoms are typical with Salmonella poisoning or excessive Zinc ingestion. I have promptly changed her food and am hopeful my dog’s health can be restored fully. My dog's overall condition seems fragile for a dog so young. The vet visits and lab tests have exceeded $4,000 to date.
Reviewed Aug. 11, 2009
My dog was fed Nutro Max Lamb & Rice Formula for about 4 years (until he became very overweight). In 2007, I put him on a low calorie dog food by Royal Canin. In July 2008, he developed a bleeding ulcer from medication and was very anemic. I put him back on the Nutro Max diet because he needed to gain weight back after his surgery. His anemia never got much better and his stomach took a long time to heal. In January 2009, he had a series of tests to find out why his anemia was still a factor. We were asked if he was exposed to high levels of zinc (vet at UPenn suggested zinc toxicity as a reason for his anemia).
I eventually took him off the Nutro Max diet and by March 2009, I had switched him completely over to Nature's Variety brand food. By end of March, his stomach was so much better and miraculously, his anemia disappeared and his blood count came back to normal by beginning of April 2009. I attribute this perfect health now to taking him off the Nutro Max kibble. $10,000 in vet bills at University of Pennsylvania Veterinary Hospital.
Reviewed Aug. 10, 2009
My 2-year old Yellow Lab was eating Nutro products for 2 years. Recently, in the past month, she became quite sick and was diagnosed with gastroenteritis, lots of throwing up and diarrhea. She was treated by her vet but then sent to the emergency vet because the throwing up would not stop. She was kept overnight with an IV for fluids and Flagyl. She has recovered but I had to switch dog foods and after two weeks, I am still giving her rice and chicken.
Reviewed Aug. 9, 2009
This complaint is about Nutro Natural Choice "Senior" Turkey & Rice (batch 79105 37307 bar code). I should not have to buy inferior food because someone is not doing their job. There had been deaths reported for months. My dog had a horrible seizure and I thought he died in front of me. I was traumatized. He is all I have. I have raised him his whole life. Please test this food. At $1.65 a can - they can poison my dog.
Reviewed Aug. 8, 2009
It is necessary to get straight to the point. Nutro’s exorbitant price increase for Nutro Max Puppy food is outrageous. While it was necessary to express my dissatisfaction regarding the excessive price increase with a Tractor Supply representative, it is equally important to share my dissatisfaction with Nutro Products, Inc. As a conscientious customer, it is also my responsibility to discontinue the use of your products.
During the past six months, I have purchased Nutro Max Puppy food and was rather satisfied with the quality as well as the cost. However, recently the cost of a 5-lb. bag has increased from $8.99 to $9.99 per bag while the 17.5-lb. bag has increased from $19.99 to $25.99 per bag. Either someone at Nutro has completely lost what little mind they had or insatiable greed has become progressively rampant than suspected. The increase has indeed appalled me, especially the increase for the 17.5-lb. bag which was my regular purchase at Tractor Supply Co. Such an exorbitant increase is absolute nonsense. This is a prime example which demonstrates how price gauging customers has become corporate America’s insanity at its best.
Furthermore, imposing an exorbitant price increase on dog food is indicative of heartless greediness. When you consider the dire strait of an already rapidly collapsing economy spinning out of control, it makes no good sense. Akin to myself, there are many people barely surviving on a fixed income and a substantial price increase in dog food is the last imposition needed.
Moreover, I really do not appreciate having to spend a moment of time flipping through receipts and writing a complaint letter about anything. Because long ago I learned to render to Caesar what is Caesar’s and render to God what is God’s. Nevertheless, rendering to Caesar what is Caesar’s is not suggestive nor does it constitute bending forward or backward; thereby permitting Caesar to encroach upon my personhood with forced acceptance. It is an encroachment of my personhood for Nutro to impose an exorbitant price increase on dog food. Nutro is pretty much telling me, the customer, “Screw you. Hoorah for us!” No wonder so many people are forced to abandon their pets. I reckon since other corporations are raping the public, Nutro may as well join the party and attain their fair share of cheap thrills resultant of charging customers higher prices.
By the way, Nutro has the audacity to increase prices while people are complaining about their pets becoming ill and in some instances dying from using Nutro products. Maybe Nutro’s price increase is a necessary warning sign to change my pets diet; thus I feel fortunate.
Nevertheless, as a conscientious customer, it is my responsibility not only to voice my dissatisfaction, but to also discontinue purchasing Nutro products. By the same token, it is my wish that other conscientious customers do likewise. Hopefully, suppliers such as Tractor Supply Co. and other carriers of your products will also eventually discontinue selling Nutro’s over-priced products as well. Perhaps, my wish and hopefulness may seem a tad bit too big coming from a little person such as myself, but mountains have been moved by those much smaller than me.
Reviewed Aug. 8, 2009
I had written at the beginning of the year stating all that went wrong with my dog after feeding Nutro but I'm wondering about long term. I have a pug and more recently, in June, I had to bring him to the emergency vet due to seizures. I believe it was February when I stopped feeding him Nutro and he improved but was not perfect. His ph balance was off as well as other aspects of his health. He is now on anti-seizure medicines, Science Diet (he's getting very thin) and the doctor has me give him 125 mg of vitamin C every day because he had bladder crystals and he's trying to keep the ph down so they don't turn into stones. Has anyone had residual health problems that have surfaced after Nutro was stopped? His stool is still loose - seems to firm up with antibiotics and it seems that when I do get him on track if I feed him hard food, like kibble (Science Diet), it just brings me back to diarrhea.
Reviewed Aug. 7, 2009
I purchased Nutro Kitten Dry Food. The first kitten that we had, died about 2 weeks after we got it. The kitten had recurring bouts of vomiting, and explosive, often bloody, diarrhea after eating Nutro. There were two other kittens in the litter. Neither one received Nutro Kitten food and survived. We adopted another kitten from the Human Society and gave it the Nutro Kitten food; the same symptoms. We were able to get it to the vets in time, but it was a touch and go situation. Both vets stated that the Nutro Kitten food was at fault.
Reviewed Aug. 3, 2009
I purchased a Nutro dog food with glucosamine and chondroitin 40# silver bag. I read carefully all ingredients and was satisfied of the ingredients. Filled my container and tossed bag. Three weeks of use, I saw and noticed a decline in my 10 year old boxer-spaniel X. He is older and the weather was warm so were not immediately surprised with signs of congestive heart failure as others noticed his symptoms and commented on his age and what others had experienced.
The symptoms increased to very lethargic and heavy breathing. Loose stools, very bad smell! This dog is older and has arthritis so most of these symptoms could be explained away. They were very pronounced though. In my ignorance the signs had not set off a bell yet. My vet suggested lamb and rice, so went on line to see if what I had bought was that. I found lots of blogs about Nutro dog food. These stories were exactly what we had experienced.
Two other dogs had been at my home and had eaten the food. Both had been ill while here. Since reading these stories, I have stopped feeding this food. The dog is markedly improved and back to himself. I reported this to Petco-Rochester. They want the rest of the food and will give me a refund. I am not sure if there is still contaminated food on the shelves that some other unsuspecting consumer will feed and hurt their dog with. I have not yet returned the food. I will keep some in case. I see complaints back to 4-2007. This is 8-2009. My dog could easily have died. The public needs to know and this needs to be off the shelves!
My pet only consumed this product for 3 weeks. He was near death. He appears to have recovered but I am not sure if there is long term damage that I am unaware of. I did not take him to a vet as I thought something else was the problem at first, and he improved immediately after stopping the use of this product. However, 2 other dogs were exposed at my home as well. There could have been 3 deaths because of this. There were 2 human babies here as well. What would have happened if they had decided as small children do, to eat some dog food? Pets live in the home as a family member. My mother always told us how we ate the dog food. My children were caught sampling it when small.
Reviewed Aug. 3, 2009
We just purchased one bag of Natural Choice Complete Care Senior dry cat food in a 4lbs bag this Saturday morning, on August 1st. We have three cats. They all ate some of it. Saturday afternoon, the youngest cat started have diarrhea. The next day, the oldest cat started diarrhea also. We immediately stopped using the dry cat food. The third cat did not show any symptom of diarrhea. However, all three cats' activity levels were low. After stopping the new cat food since Sunday, the diarrhea on the two cats improved a bit. We will have to see how they all improve.
We have been using the same brand, same type of cat food for at least a couple of months. There had not been any problem. Just this new bag seems to have something not quite right for the cats. The stamp on the bag is: Best by 08 22 10 27 1 919E1LEB0419:02 25-85002-01. I am going to take the food back to PetSmart where it was purchased. I think someone needs to look into this.
Reviewed Aug. 2, 2009
This is a continuation. I had sent in a complaint about how my dog became ill after eating Nutro Max High Energy. I had called the company to say that her liver enzymes were over 1200 and this is a dog who is not ill. They said because she was 8 years old, she was old and dogs can go into liver failure for no reason. True, but eight is not old for a Jack Russell. Anyway, a week later and no Nutro Max food, her liver enzymes are down to 200. Weird. I asked the company if they can test the food, and of course they can't because I do not have the original packaging. I wish I could find an outside company who would test the zinc levels of this food. I have not given up. In my heart, this food almost killed my dog. She is not out of the woods yet, but she is acting more normal as each day passes. Good luck to any animal eating this food.
Reviewed July 31, 2009
I posted previously and wanted to update my story. I have four cats that were eating Nutro dry food. A month ago, one of my cats became ill. She was lethargic and not eating much and her belly was swollen. I took her to the vet and he kept her for some testing, but we were very worried. He withdrew fluid from her abdomen which was blood-tinged. He said we needed to do surgery to see what was wrong. She was spending her third night there when she passed away before surgery. We do know at this point, from looking after her death, that her liver was in a chronic state. Four days later, while in PetSmart to purchase more cat food, I was surprised to find the Nutro aisle almost empty with small recall signs posted. I couldn't believe it.
I ran home and looked at my bag comparing the expiration dates to the recalled food and it matched. I had bought four large bags of that recalled food and was on the last one. I called Nutro and they told me I could take my other three cats for exams and a zinc test and I would be reimbursed for it. No, they would not give me that in writing. One of my cats had a very high zinc level of 3.6 when a cat's zinc level should be .5-1. He has since gone for further testing and just tested average for zinc. There is no doubt in my mind that if he kept eating that food, he would be dead also. The New York state wildlife pathologist Dr. Ward Stone has tested my recalled food for me. Nutro said that the highest level of zinc in a recalled bag is 550mg. My food was tested in two samples and came out at over 1800mg and 1900mg!
There is no doubt in my mind what happened to my cat that passed away. I am over $1,100 in vet bills right now and we have lost our beloved blue-point siamese one year old cat. We have watched another cat overcoming his illness hoping he would make it without any lasting damage. He has made it, but do we really know if his organs were damaged without opening him up and looking? I have been disgusted with Nutro's response and their attitude and quotes of not receiving any reports of illness or consumer complaints. It is sick and I am sick to my stomach everyday about how my cats have suffered and my children have dealt with this loss.
When will someone contact me about what has happened? I have written here, I have contacted the FDA and nothing. I'm just supposed to forget about it? Dr. Stone is doing further testing and hopefully, Nutro needs to be investigated and stopped with this madness. Please call your local FDA complaint line and the department of agriculture and markets and be heard.
Reviewed July 30, 2009
I have an 8-year old Jack Russell who has been in great health all her life, expect the occasional stomach issue. She has an incredible appetite and has always ripped through her food, unless she had 'stomach ache' and she would just walk away. Three weeks ago, she refused to eat, spitting out nuggets and walking away. She would still knock me over for dog biscuits and people food, but not her dog food.
I took her to the vet for her yearly shots and mentioned the eating problem. We decided to do a complete blood work up and found her liver enzymes over 1,200 (the normal range, I believe, is in the low 100's). We went to the next step and followed up with a sonogram. Nothing was unusual on the sonogram (slightly enlarged spleen) was noted. My vet gave my dog a variety of medicines to help lower the liver enzymes.
The specialist (internal medicine vet) did feel that my dog had some kind of toxicity but wanted to wait two weeks for the medicines to start working before we go into further testing. We are only on day three of the medicines but I found this website and was shocked! I brought the idea of zinc toxicity and the posts on this website to my vet and he became very interested.
We are going to further investigate this possible 'lead' to my dog's illness. I did speak with a customer service rep and she stated that there weren't any problems with their dog food and only some cat foods had a 'zinc issue,' but not toxic levels. She stated in her opinion that my dog is in liver failure because of her age and that is what happens when a dog gets old. She also suggested I go to another vet because how can a vet suggest that it is a toxicity problem when the dog is old. I will definitely keep you posted.
Reviewed July 30, 2009
I have been feeding my cats Nutro products (dry food) for about 6 years, I believe. Recently, one of my cats has begun to produce bloody diarrhea for about 3-4 weeks. She is in constant pain, crying when she uses the bathroom; and she hides everyday in corners as if she is severely depressed or in pain. She also started urinating and defecating in odd places, including our bed.
Another of my cats also has watery diarrhea, and another one has started vomiting about 2 weeks ago (about twice a day). Recently, I discovered that the exact bag of food I was feeding them was recalled due to toxic amounts of zinc and potassium. I have contacted Nutro through email, and they responded by saying that I needed to call them to discuss it with them. I tried and no one answers. It continually leaves me waiting for a person.
I told them through email that I expect them to pay for my vet bills because this is their mistake. If any of my cats were to die, I believe this should be a lawsuit against them. This mistake is unfixable, and they should not even be allowed to continue making food. If I read correctly, this is their second or third recall. Why is someone like this still in business? I don't understand.
Reviewed July 28, 2009
Since we brought our yellow lab puppy home from the breeder, she has developed a problem with urination and voiding. She has many frequent piddles and soft or unformed bowel movements, yellowish in color. A trip to the vet showed crystals in her urine and a very high PH, the exact symptoms described by several of people on this website. I have immediately taken her off of this food and hopefully she will be okay.
Reviewed July 27, 2009
I posted info about my experience with Nutro food and the death of my Chow back on June 2, 2009 and I see the complaints are still coming in! I have the bag of Nutro still. I have called the company many times and they say they have received no complaints, and that there is nothing wrong with their dog food. I don't believe that to be true at all! Something needs to be done before more pets get sick and die from eating their so called good food. Please if you or anyone you know is feeding this garbage to their pets, please take them off of it before they get sick or die from it. My dog died and I believe it had something to do with the dog food. She was a champion and had just turned three years old!
Reviewed July 27, 2009
I purchased a box on July 11, 2009 and opened it on July 25, 2009 and found it infested with moths. The box is completely covered in plastic before it was opened. I returned it to the store I purchased it from and they said I could have another one. I asked if I could open it up before I left and when I did, that box was also infested with moths. When they checked the lot number on the two boxes that had moths, they were both the same lot number. I then took the last remaining box off the shelf and opened it and the box was clean. The last box had a different lot number. I am concerned that there are many other boxes out there with moth infestation. I did not get the lot number. I believe it is the most recent shipment since I only purchased them two weeks ago.
Reviewed July 26, 2009
I adopted two kittens in November 2008 and fed them Nutro brand kitten food. One of my kittens, Hallie, started peeing outside of the litterbox infrequently towards the end of the December. After, Hallie started to pee on the couch occasionally. When she peed on the futon upstairs, where she sleeps at night, I knew something was very wrong and immediately rushed her to the vet. She was diagnosed with urinary tract infection, as well as having lots and lots of struvite crystals. The vet seemed surprised and told me that urinary crystals in kittens/young cats are extremely rare. I never could have imagined that the cat food was the cause, until I read about other pet owners' complaints against Nutro.
Reviewed July 24, 2009
As a follow up to my previous message, our golden retriever refused to eat the bag of Nutro we purchased in June. Vomiting, loose stools and many tests at the vet followed. She has high liver enzyme levels and kidney failure. At almost thirteen years of age, my husband and I feel that she is in God's hand. We did a subcutaneous hydration treatment but she remains very ill. I will always in my heart believe that Nutro Dog food has made her ill. I spoke to a representative at Nutro who never bothered to take my name and said that all of the people on the internet have sick dogs and Nutro is not the cause. I don't believe them for a minute. How can so many pet owners on Nutro have the same kind of problems - liver and kidney failure? If you have any doubt that it is doing your dog harm, please call Nutro and discontinue feeding them this product.
Reviewed July 22, 2009
I purchase Nutro Adult Indoor cat food for the first time from Petco, as I was looking for an improved diet and nutritious cat food for my 2 cats. I became aware of the recall after feeding my cats this food for approximately 3 to 4 weeks. I returned the large bag of Nutro and purchased a smaller bag of Nutro in another flavor (Adult Oceanfish). I did notice that there were bags of Nutro on the shelf that had been recalled and mentioned it to the store manager, who stated that he had to check the listing again.
I fed my cats the recently purchased Nutro for 2 days. My cats began to have diarrhea with blood. I checked on the Internet and found out that the new bag I purchased was one of those listed as a recall. I now have to find out how to treat my cats and find a new cat food, but slowly weaning them off of the Nutro brand. It is difficult for me to believe that I am dealing with this ridiculous chain of events, as I strove to find the best cat food to feed my pets. I am angry that the Petco store did not remove the recalled Nutro cat food from their shelves and continued to sell it.
Reviewed July 21, 2009
My white Shepherd -Lab mix is dead of lung cancer in November 2008. We also have a black and tan German shepherd who has bone cancer. Both dogs were running around playing and barking but now, after they ate that crap, we had to watch our last dog fight to breathe and live with the loss every day of our other dog! When I found out how sick our dogs were and I read in the internet about this horrible company, I was mortified to think that I fed them this crap. And now, I have to live with this guilt because someone was negligent in their duty or they just wanted to kill our dogs in that case, they should be on trial for murder.
When will there be accountability for our animals? Our dogs couldn’t even tell us how bad they were off until it was too late. They can't talk like us, so who will protect them? I for one will not stop until these criminals are brought to justice! Our dog’s name is Baby, who died around Thanksgiving 2008. It was an awful Thanksgiving, as all we did was cry. Our other dog's name is Princess, she can hardly get around as her one leg is all swollen and it is now being dragged around. She is in a lot of pain and chews on sticks in our house which we bring her to keep her comfortable. I wish I had kept the dog food but in anger, I threw it out!
I still can't believe what I see with my own eyes every day. God is the only reason why we still have our Princess, it sure isn't those criminals. Please, I'm begging you to make these criminals pay so we will not have to face this horrible loss for nothing. I believe any company who does this should pay the price. Thank you and God bless all of our wonderful animals! I just told you that Baby is dead from lung cancer and Princess is clinging to life because she didn't eat any more of that crap! She now is getting all natural ground sirloin, the same thing we eat. Also, Cesar prime rib filet wet dog food.
Reviewed July 21, 2009
I have been feeding my 12-week-old kitten Nutro MaxCat Kitten for 8 weeks now, and I have not observed any ill effects - which was quite the contrary, actually! I was initially feeding him Purina Kitten Chow, and he was very slow to gain weight. He was also stinking up his litter box 4-5 times a day. Now, he's gaining weight and muscle very quickly and is much more active and friendly, and I only have to clean his litter twice a day on a much more predictable schedule now. The more expensive food seems to be what was recalled. It only appears that my effort to save money has indeed saved my cat.
Reviewed July 20, 2009
I bought an 8-week old Weimaraner just a week ago. I wanted to put him on the best food possible and when I went to PetSmart, there was an aisle full of people from Nutro trying to sell their product. They had stopped me as I grabbed a different bag of dog food, and told me about all the good things it has and the bad things it doesn't have. I took him home and he began chowing it down, loved it. However, he got very sick. I called PetSmart and they told me it was just because I switched his food. Keep in mind that when I got him, he was feeding off of his mother and had solid bowel movements. He had diarrhea non-stop so I called back three days later because it even started hurting him to go.
Once again, they said it is not the food, “Nutro is very good for your pets.” Sunday morning I took him outside to go to the bathroom and noticed there was blood in his diarrhea. I immediately took him to the Iowa Veterinary Specialists, which is the ER basically, and they told me right away it was Nutro. That Nutro is one of the worst foods for your animals. My parents had fed their Labradors Science Diet, so I asked if I should switch to that... this time, she said, "No way." I guess Science Diet is just as bad for your pets, full of by-products and not so good stuff. I went to an actual Animal Specialty store, nothing like PetSmart or PetCo. I was told by the Vet to get EaglePack. The store was out of it so I ended up getting something else that the owner told me was 100% good.
I did pay $17 for a small bag, but you get what you pay for. I asked her about Nutro and she basically cried for me and told me no one should have had my puppy on that. I'm not sure if this helps anyone, but please, save yourself the devastation of watching your animal be in pain & consider spending an extra $5-10 to keep your pet in good health. Stay away from that Nutro! P.S. I cannot believe the reviews I have read on here. I wish I would have looked further into it because I want to go back to PetSmart and give the woman who sold me this bag of soil a little piece of my mind. He has been on different food since yesterday and his stool is 100% solid and much much healthier!
Reviewed July 20, 2009
I saw an item on the local news regarding a possible investigation into Nutro Pet Foods and have started to follow up because it immediately struck a nerve. Earlier this year, we started giving our 7-year old Airedale terrier Nutro Natural Choice because of its claim to be an all natural premium product for your pet. We had tried a couple of varieties but all for the large breed and had just opened the 3rd bag for our boy. All of a sudden, one afternoon, he had difficulty walking and was very stiff. He seemed to be trying to have a bowel movement but was in great discomfort. He then just laid down on the ground and could not get up again. I had to carry him in to the house because he could not move.
I rushed him to our vet's after hours clinic where they tried to run several tests. They could not draw blood from his legs and told me I needed to get him to the Animal Emergency Hospital immediately. They were waiting for me when I arrived and promptly placed him on IV fluids. They also tried to draw blood for tests with very little success. They pointed out that his gums were almost white and if you looked at his abdomen, he was extremely swollen. They did an ultrasound and determined he was bleeding internally in the stomach area very severely. The vet was very consistent in trying to determine if he could have ingested something poisonous? She truly believed this was related to a toxic reaction, but I insisted he could not have ingested anything outside because he only went out on the leash with either my wife or me and he had no access to anything toxic in the house.
Unfortunately, the bleeding was beyond control and my vet recommended putting him to sleep or he would bleed to death. My dog was in top shape and had just turned 7 years old. On May 19th, unable to even lift his head, he died. His environment did not alter in any way from where he played, slept or walked. The only thing that changed was his diet and that change was switching to Nutro Natural Choice. My Airedale was AKC registered and a conformation champion. I have checked with his breeder and none of his littermates have had any health problems. In fact, his parents had a total of 4 litters and he was the only one to experience anything like this. I am now convinced that something in Nutro killed my dog.
Reviewed July 17, 2009
I have a 6.5 year old female cat that has been fed Nutro Natural Choice Cat Food since we adopted her as a kitten. Two weeks ago, she began acting funny by not eating and isolating herself. This quickly led to vomiting, diarrhea, lethargy and loss of appetite completely. We have had her to the vet, and she has just returned home after being hospitalized.
We have missed days of work and spent hundreds of dollars trying to make her well. She has all the symptoms of zinc poisoning, but we were unaware of the recall of Nutro cat food. I was feeding my cat poison, and did not know. She is still very sick, and we hope she will survive. We could not afford to keep her at the hospital any longer, so we are trying to handle this at home. We were devastated when I went to the internet tonight and found out about the recall! I have read many posts of similar stories, but on the Nutro website they claim they are not aware of any animal getting sick. That just cannot be true. They are misleading the public, and should be responsible and held liable to all the pets and pet owners dealing with their mess. Thank you, I hope this post prevents some other family from having to deal with this!
Reviewed July 16, 2009
This is in response to the Nutro pet food recalls, most recently, the cat food.
We have 3 cats and 1 dog. We have been feeding them Nutro for 5 years. In Jan. 2008, one of our cats (Toonces) became odd for several days. She just hid under the bed or couch. She normally is an avid eater, but would not eat, nor would she venture out from under the bed or couch to be enticed by the treat of canned food we offered. We took her to the vet, had blood tests run, but no cause was found. She returned to normal. She weighed 15 lbs at this time.
In Oct 2008, our dog started bleeding from her right nostril. She had snuffled and then a small amount of blood came out. We contacted our vet immediately. It was scary. Over the next several weeks, she began to bleed profusely on occasions from the right nostril. We went to our vet, and in December 2008 took her to a specialty vet hospital for a CT scan and rhinoscopy. The good news was no cancer, lesion or tumor was found. The bad news, today is 7/15/09, and she has bleeds off and on, constantly has a dripping nose, often with blood mixed in the mucous. Our vet has no idea what is causing this. We wonder- is it Nutro food?
On 6/25/09, our cat, mentioned above, began vomiting bile (over 5 times in 2 hours), was extremely lethargic and unresponsive. I took her to the vet immediately. She weighed 10 lbs. We had noticed a weight loss, but just thought it was because we had stopped free feeding them 24 hours a day. At this time, we were unaware of the Nutro Cat food recall. The vet ran blood tests, took x-rays, nothing. She was also constipated, would not eat or drink and when we tried to force feed her, she vomited it up immediately.
We brought her home on Saturday and had to give her fluids via the skin just to keep her hydrated. We tried all weekend to get her to eat something: soft food, NutriCal, lactose free milk. She wasn't interested, very lethargic this whole time. She did not have a bowel movement this whole time.
The following Monday, 6/29/09, we returned her to the vet. The vet did an enema, ran more blood tests, an ultrasound to look for a tumor or other obstruction (none found). When food was given to her (forced) she immediately vomited. The vet put in a feeding tube, but that was also rejected. She continued to be very lethargic and non-responsive. On July 2, 2009, we put her to sleep as she was not improving and was not eating or drinking. We are heartbroken and were caught so off guard.
On 6/28/09, I had to go buy more cat food. That is when I found out there was a Nutro recall. We usually buy a 20-lb. bag, so it lasts awhile. When I read the symptoms of others cats, it rang a big warning bell in my mind. That this is what our Toonces experienced. We never heard anything on the news about this recall, and had I not gone to Petsmart on 6/28 and seen the signs posted on the shelves, both our cats and dogs would still be eating this poison.
Reviewed July 16, 2009
Let me begin by saying for at least 15 years I have fed my cats Nutro products - both canned cat food and dry. They thrived on them. I love Nutro's approach to marketing, nutrition, and price. I recommended them to anyone who asked my opinion. That was until yesterday, July 15th, 2009. Last Saturday my husband went to buy a sack of Nutro kibble for the cats. The Nutro shelf was empty and he asked about it. The woman at the shop told him about the recall and gave him some samples of other foods for us to try. When he got home and told me what happened, I didn't think twice about it. I was skeptical - there wasn't anything in the news about the recall. Nutro being recalled was inconvenient, but we weren't totally out of it yet - we had some free samples in the meantime.
Yesterday I did a little internet research to see what was going on with Nutro. I was curious & wanted to form my own opinion. Sure enough, the information I sought revealed itself. In a strange way it made me both happy and sick. Since before Christmas, my 16-year-old cat had been in decline. She started urinating in the house right in front of me. I chalked it up to the fact she was getting old. I started using a litter box for her. She never used one before, always went out for that. The litter box made me aware of something else. She was having the runs regularly. I could hear the explosion of fluid - see it when I cleaned the box. The vet had been asking me if she was having diarrhea the last few visits. He said she was bloated, and he could hear something going on in her gut. I could never say if she did have the runs before the litter box.
Her heart was making unhappy arhythmic sounds, too. Blood work didn't turn up anything substantially out of the ordinary. Her condition went from that to worse. She's been on several antibiotics, naturopathic drops - many different approaches my vet has tried to stop the gastric troubles. At one point he gave me a couple of cans of Science Diet C/D canned cat food for her. The cat would perk up for a day or two then relapse. Nothing seemed to help for long. Two days ago, on July 14th, I began using the sample kibbles. By yesterday, just 24 hours later, the 16-year-old cat was acting less sick - she even had a near normal bowel movement. The symptoms described for the zinc toxicity match to the letter what was happening with my cat - right down to how changing food makes the cat feel better.
I am glad to find out just changing food will stop the runs. I hope the other changes reverse themselves too, so I can get rid of the litter box. I am grateful the cat survived being poisoned by her food. I could really use the money that's been spent trying to heal her tummy these last 6-8 months. My vet has records of all our visits, so if the chance to get reimbursed happens, I'm game. I am disappointed that Nutro, a company I really trusted to feed my pets, let me down. It makes me sick!
Reviewed July 15, 2009
I adopted two kittens in October. After talking to the rep. at the store, I purchased Nutro Max Dry Cat Food. Wyatt especially enjoyed it while his brother Colt preferred a different brand. I just had to euthanize Wyatt Monday night (FLUTD) while Colt is healthy. I didn't know about the recall until I stumbled upon a notice on the internet while researching FLUTD on Tuesday.
Reviewed July 15, 2009
My cat has never eaten any food but Nutro Max cat and was eating the Adult max chicken that was part of the recent recall. I took him off the food and at Petco's guidance put him on Nutro Kitten food. I was told this would be the best food for him until Nutro fixed the problem with the adult food. He still became very sick with a blockage that the vet said was food related. My other cat became very ill with vomiting and weight loss but has recovered since I changed food. I spent $2K on my cat's illness. I'm not a wealthy person and I think Nutro should be held accountable.
Reviewed July 15, 2009
After hearing about this product on your website, my wife and I finally figured out what was causing our dogs to behave the way they are. We have had them to the vet for blood work. He wanted to put them on meds. They are experiencing high enzyme levels in the liver. One has started stargazing, diarrhea.
Reviewed July 11, 2009
We purchased a few dozen 3 oz. packages of the Nutro MAX CAT Gourmet Classics (Beef & Egg Skillet, Savory Hunter's Stew with Venison and California Chicken Supreme Dinner) sometime during June 2009 from a local pet store in 12590. On at least two occasions, our cat became sick and vomited soon after eating and crying in distress (extremely uncommon). On two occasions, she did not vomit but became visibly disoriented, wobbly and dizzy. She was scared to or unable to jump up and down from the couch and bed and acted drowsy. On the first occasion, this occurred overnight and continued into the next day. My spouse worked from home to observe and after continued symptoms, we elected to take her to our vet. After a full inspection/physical, the vet had no conclusive cause (aside from the food our cat had eaten). We discontinued the use of the food and the symptoms dissipated and did not return. We tried once more two weeks later because based on the ingredient list this food should be healthy! However, again our cat cannot walk straight and is clearly disoriented and scared.
The only economic impact to us to date is the disposal of the remaining uneaten Nutro products and the vet visit, which was $100. We will never purchase this product again no matter what the company changes in their process or quality, but we wanted to alert others and felt that this site would afford us the opportunity. Given the drama and publicity of the dry food recall, we fear that continued use of this product could harm or kill our beloved cat. Thank you very much for your continuing efforts to keep us informed and safe.
Reviewed July 11, 2009
I just discovered that other people were experiencing the same issue as I. Our dog appeared on the doorstep in December ’08. We adopted her when no one claimed her. She's an adult who seemed quite healthy until February of ‘09. I had just taken her to the vet for an infected tooth and he had upped her dose of antibiotics. He also suggested I put her on a low-calorie food because she was a little overweight. Because I wanted to get her on a more holistic diet since she was now 'ours', I opted for Nutro Ultra Weight Management.
About 10 days later, the vomiting began. This actually followed a couple of bloody stools and some diarrhea, but I dismissed them because they were brief occurrences. But the vomiting became a daily occurrence from the get go and lasted for months. In fact, I have a journal for part of that time because the vet had me keep one to try to diagnose the issue. At first, I thought it was the vet's fault that he'd prescribed her too heavy a dose of antibiotics and they had destroyed her stomach. But it just never got better. Here and there, she would go a day or two without throwing up the yellow foamy bile (only twice in months did it have actual food in it), but in general my boyfriend and I got used to shooting out of bed between 7 am and 9 am to throw a bag under the dog. I even started keeping towels by the bed because I knew she'd likely throw up in the morning. Otherwise, she was fine; however, most of the time, unless she had a day when she seemed extra sick and threw up more than once, she still had energy when taken out of doors. The first time I really considered the food was when I heard that Nutro cat food had been recalled. Frustrated with the journaling that didn't seem to yield any patterns, I decided to go ahead and switch her food.
Within a couple of days, the vomiting almost completely stopped. This was at the beginning of May ‘09. She went weeks without throwing up. She's had a couple of days here and there where I think that the food wasn't the issue because she'll vomit for a couple of days in a row. But in general, it's gone from once a week not throwing up to once a week she might throw up since getting off Nutro. Granted, perhaps there is something else wrong with her, perhaps the antibiotics did cause sensitivity, but I think it's valuable to add my input on this since there is an investigation underway. If I can answer any more questions, or share the journal I kept for those doing the investigation, please let me know. One other thing I forgot to mention, for a few weeks when the vomiting first started, she would also occasionally get this overwhelming smell of blood about her. It was an awful smell that would just start all of a sudden and would linger on anything she laid on. We had a difficult time telling which end it was coming from, her mouth or her bottom. She was not in heat, though, she's fixed and there was no visible blood. That's about all I have to share. Again, please contact me if you have any questions. Hopefully, this helps somehow.
Reviewed July 10, 2009
I switched my dog from Vans to Nutro about 4 months ago. Over the last 3 months, she has been vomiting at least 3 times a week. At first, I thought she was eating something outside that may be the cause. We began to watch her when she is out in the yard and feel it's more related to the food. I thought perhaps it was the Omega 3s and her stomach got overly sensitive to the Omega, so I got on the internet. After reading other pet owner experiences and descriptions of pet issues after ingesting the food, I am convinced it's the Nutro food making my dog ill.
Reviewed July 10, 2009
My cat got very sick from eating the recalled Nutro cat food. I have been working with their insurance company, but they said that they would not cover all of my vet bills unless I had a written document from my vet stating that the illness was due specifically to the food, even though they have all of the test results including the test that shows his Zinc levels at 1.9 (which according to my vet is way above normal range of 0.5 to 0.9). I have also asked them to cover the cost of another check-up in three months to see if there has been any residual damage. They do not agree to this.
Reviewed July 10, 2009
I have a strange report. I have 2 Greyhounds, both of which are ex-racers. I had fed them Nutro Pet foods since the age of 5 when we got them with no problems. Both of them were healthy happy dogs with beautiful soft fur. However, this past November 2008, our male dog at the age of 12 got extremely sick; vomiting, uncontrollable diarrhea and losing a ton of weight. He had never been sick since the day we got him, so we were pretty worried and immediately took him to the vet’s.
After a ton of testing, x-rays, and ultra sounds, we couldn't figure out what was wrong with him. Was it old age? It never dawned on me that it could've been sensitivity to his food. The part that makes this strange is that our other Greyhound was completely fine. So what's the deal? Are some dogs just super sensitive to some change Nutro may have made to their food? I find it strange that so many people have reported the same exact symptoms with their pets. Nutro is the only linking factor and in my personal opinion, some dogs are obviously way more sensitive to the change that Nutro made to their food than others.
The consequences to our male greyhound were extreme. When he got sick, we never even considered that it was the food that was causing it. As I said, our female dog seemed fine so we had no reason to believe that was the case. We continued to feed him Nutro dog food during his illness and now that I read these other complaints that was obviously the wrong thing to do. He continued to be sick and no matter what medicine the vet prescribed, our poor dog never got better. We spent our Christmas of 2008 trying to nurse him back to health but nothing worked.
In the end, he had lost so much weight that he wasn't even able to get himself out of his bed on his own anymore. We had to carry him outside for him to do his business. When it hit the point where he couldn't get out of bed on his own and ended up doing his business in his bed without any control, we knew it was the end. On Dec. 31, 2008, our poor friend had to be put down with no idea as to why he had gotten so sick. That was the worst feeling in the world. I had spent thousands of dollars desperately trying to diagnose the problem. If I find out that Nutro is the reason why my dog got so sick, there will be hell to pay.
Reviewed July 10, 2009
I had 2 very healthy Papillon dogs. The breeder of the younger dog advised me to feed my dogs Nutro brand dog food and I took that advice. I had always bought the smaller bags and there seemed to be no trouble until I got a 40 lb bag. They both walked away from the food and didn't want to eat it. I kept trying to give them the food since it had always been okay and didn't seem to smell rancid. I thought it was strange for them to turn down the food day after day and since they had liked the food prior to that bag, I tried to continue to feed it to them.
A month later, my 5 year old dog seemed listless and started to lose weight. The vet said he was dying and his kidneys were failing. The numbers were off the charts and there was no hope for a cure. I am heartbroken at my loss and have always suspected something was wrong with the Nutro. The vet didn't seem to think there were any recalls on it and Nutro said they had no recalls. I still have most of the food and the original bag as I would have liked to find out how to get it tested. After he died, I heard of another person who had a large dog that got very sick and Nutro was the food it was eating. Please advise me what I can do. Thanks.
Reviewed July 10, 2009
I had fed Nutro Lamb and Rice to my dogs for at least 5 years. About 3 months ago, after purchasing a new bag of Nutro Lamb and Rice Small Bites for my 2 dogs, my 8-year-old Corgi-Terrier mix, which always had a ravenous appetite, started vomiting foamy, yellow bile and was lethargic, had loss of appetite, was extremely thirsty, and was very jaundiced. I took her to an emergency vet for blood work, IV fluids for dehydration, and an ultrasound. They told me she had a bacterial blood infection and would need her spleen removed. They also saw problems with her gallbladder and liver. They said it was from something she ingested. I could not afford to spend the $5,000 they wanted for the operation, so I took her home with antibiotics and anti-nausea medication and tried to get her to eat.
I was looking on the internet to find a dog food that would be easy for her to digest, when I came across the complaints about Nutro. I immediately threw away the rest of the food and switched to a different brand. She now has her appetite back. The jaundice is gone, and the vet said her spleen doesn't feel enlarged anymore.
Also, my 14-year-old Chow mix vomited about once a day, was extremely thirsty, lost a lot of weight, and had loss of control of his hind legs. We had him put down this past weekend. I can't be sure if the Nutro food contributed to his decline, but it seems like he got old fast after starting the new bag of Nutro. I had suspected something was wrong with the food, since both dogs started being very picky since I started the new bag - they were only eating if I added something to it for flavor, and even then, they would leave half of it and spit pieces out on the floor.
Reviewed July 10, 2009
Janet ** presented at our hospital with her cat, Spenser, complaining of a loss of appetite and observing pet shaking/trembling. Pet had been eating Nutro Natural Choice Complete Care Adult Cat food and expiration date was 6/28/2010. The food the cat has been eating is among the food listed in the voluntary recall recently issued on May 21st by Nutro. The cat required a complete blood count and chemistry panel to evaluate the condition of the pet and bloodwork shows elevated values of cholesterol, creatinine, kinase and a low white blood cell count. We suspect the cat is showing symptoms as a result of the food recall. Diet has been changed and we would expect to see an increase in appetite and decrease in the shaking/trembling the owner was observing as a result of the diet being changed.
Reviewed July 9, 2009
The food had no potassium and too much zinc, which created a nightmare for my Show Persian cat. We needed to do a c-section, because we were worried about the kittens. One was born missing a finger and her abdomen was open. The vet stitched her up, and after 4 weeks, she is a survivor. The other kitten was tiny and died a few days later. Nutro is not returning my calls or emails, since I sent them pictures and the amount I feel I should be compensated for.
Reviewed July 9, 2009
My 3-year-old Labradoodle has been eating Nutro since she was a puppy because it helped her coat. I just opened a new bag three days ago. Yesterday, she refused to eat the food (very uncharacteristic) and then started vomiting and had bloody diarrhea. She has been so ill and with a fever. She is now at the vet's office with an IV. I had heard of problems with Nutro before, and should have listened. I will never buy Nutro again! I have large vet medical bills but hopefully, will have a healthy puppy after all her treatment!
Reviewed July 9, 2009
We had been feeding our three dogs Nutro dog food and, encouraged by the pet food store, changed to the senior brand recently, whereupon all three dogs became sick -throwing up, diarrhea, urinating in the house, etc. After $2,500 in vet bills, and no diagnosis, testing for Addison's disease, parasites, etc. were all clear, our Westie had to be put to sleep due to kidney failure. He had been fine three weeks earlier during his routine exam.
Our Westie, who had been fine three weeks prior, faded from being a robust, extremely healthy dog to being unable to digest food, intestines became horribly infected - large and small intestines were torn up and kidney failure set in where there had been no problems whatsoever with his kidneys. There is no doubt in my mind this was due to Nutro pet food. This must be taken off the market immediately! Please contact me for details - I will gladly show you all records and medical history. When our other two dogs began throwing up and having accidents in the house - just after putting our Westie down - I began to suspect the food and learned there have been complaints and cover-ups about this problem for the last few years. What is up with this? Please contact me! We are devastated.
Reviewed July 8, 2009
My pug dog is 4 years old and has been eating Nutro small bites since she was a pup. She is also an indoor dog. Recently, I have purchased a new bag of Nutro dog food and after she ate, the next day she began to vomit and had diarrhea. She has been doing this for 5 days and then began to vomit blood.
Reviewed July 8, 2009
I had purchased 4 bags of Nutro cat food. I found out today that there was a recall only when I went in PetSmart and saw a sign. I called Nutro and the 4 bags I had were recalled for extremely high levels of zinc. One of my cats passed away 4 days ago. My 3 others are going to the vet tomorrow to be checked and for blood work. Nutro did nothing to inform people of the recall. The company has my email and home address, etc. but did nothing to inform me of the problem. They are also in denial of the sickness and deaths in pets that this is causing. I am thoroughly disgusted that they can get away with this. My family is devastated with the suffering and loss of our pet. Hopefully, the others will make it. It is amazing that nothing was done to notify anyone of this problem. If I had been notified, I would have immediately stopped feeding my pets the food and my cat would still be alive today. Instead, Nutro decided to disclose as little as possible to the public and she is dead.
Reviewed July 7, 2009
My two dachshunds have just recovered from vomiting and diarrhea. Jackson developed pancreatitis; however; the younger dachshund, Thomas, did not. I just had recently purchased the Nutro Natural Lite canned food and also the dry--and had been mixing the two foods. Thomas was treated by the vet and was sent on but Jackson spent four days at the vet's office and this was not a cheap fix. However, I am pleased to report that both dogs are doing fine. I have been feeding them boiled chicken and rice several times per day in small amounts. I think that we will be switching to Hills Science Diet.
I have to admit that if my little ones did not make it, I would be looking for blood. These are house dogs and I just don't know what else it could be except the dog food. They are not being fed off the table no matter how much they beg.
Reviewed July 6, 2009
Our 10-year-old rottweiler has been eating Nutro's large breed weight loss formula for approximately 3 years now. Within 2 weeks of opening our current bag, (purchased 6.6.09), Faust began vomiting after meals. I then switched from the dog food to chicken mixed with kefir. The vomiting stopped. On the occasions (several) that I switched back to the dog food, the vomiting resumed. This past Friday, I contacted PetSmart regarding returning the food, as I felt that it was making me sick. I have yet to have to opportunity to do so. Faust is now in the ICU at our vet for pancreatitis and renal failure. He is receiving IV fluids and pain medication at this time. I strongly suspect a link between his condition and the Nutro brand food I have been feeding him. Have there been other links of this type reported? Do you have recommendations on where to go from here?
Reviewed July 5, 2009
Puppies were fine and we went to Petsmart and purchased Nutro puppy food. From that day on, their health declined, diarrhea so severe, vomiting, lethargic, loss of appetite. They became severely emaciated in a short time after all our efforts to keep them alive along with the vet and different types of meds and syringe feeding (food and water), this has been a long and hard heartbreaking experience. Puppies were seen at the vet five times and then was hospitalized for eight nights and nine days (three of them had already died). Puppies had already been and had to return all deposits and one had already been paid for that I had to return money for and now I'm out $1500 per puppy and owe a tremendous vet bill which I haven't received yet. One died at the vet and the vet sent two sicker dogs home and we're doing everything we can but they're just slowly dying and the expenses has totally wiped us out and can't even afford to pay the vet to put them down.
Reviewed July 4, 2009
I received a letter from Nutro Max stating that a bag of food I had bought at Petco (with my Petco card) matched with the recalled bags of regular dry cat food. The letter stated there was mineral imbalances, nothing about too much zinc was ever mentioned. My 3 cats had already finished the bag when I got the letter. Luckily, I had already switched to organic cat food because my 10-month old was having bouts of diarrhea and I thought it might be a food allergy. I also took him to the vet where they could find nothing wrong with a regular exam (no blood work because I did not think the food could cause the symptoms). I finally started looking around websites and after reading everyone's stories, put 2 and 2 together.
I now have my cats on milk thistle (to help regrow liver cells and help with the digestion issues) and that has helped clear up the issues. I am convinced that if Nutro Max would have been upfront with the recall and let us know that it was too much zinc and to go to the vet to have blood work checked in case of vomiting or diarrhea, most of the cases and cats could have been saved.
Reviewed July 2, 2009
We have been feeding our two 8-year-old Maine Coons cats Nutro for many years. They both became sick around the same time the recall came out. They were vomiting yellow stuff, explosive bloody diarrhea, and one had anemia. After taking the boys off the food they recovered. The vet bill would have been avoided if Nutro would have been more careful. We were looking at having to put the one to sleep. This has been so upsetting to both my husband and myself, as these cats are "our children" and we thought we were feeding them well. What also upsets me is that Nutro said there were no complaints!
Reviewed July 2, 2009
After feeding my cats Nutro Max Cat Indoor Weight Control, she developed liver failure. She is a 6 yr old healthy cat that weighed almost 11 lbs. She lost 4 lbs in a month, vomiting, howling strangely, irritated, and turned yellow on her skin. I quit the food immediately. The vet advised a new dry cat food, and then feed her wet food with droplets of milk thistle. After 2 months she came out of it. She still has another month or so to stay on the milk thistle mix. My vet is a professor of epidemiology also. To date I have spent approx. $400 to get my cat's health back and keep her alive.
Reviewed June 30, 2009
I am very concerned about our beloved twelve year old golden retriever, Phoebe. We have purchased Nutro products since she was a puppy. During the past few weeks, she will not eat the Nutro. There has been weight loss and lethargy. Due to our relocation, a new vet has been chosen. Blood tests were taken and the results were normal. After reading the concerns/complaints about Nutro products, I fully intend to discontinue their use. Hopefully, there is just a problem/recall with Nutro cat food, but why are so many people online about their dogs if there is not a problem?
Reviewed June 29, 2009
My four-year old cat stopped eating about four weeks ago throwing up yellow bile. She was so sick and yes, I fed her Nutro max cat. Three weeks of rehab and $1000 later, she's starting to look better. I will never buy Nutro again!
Reviewed June 28, 2009
We have been feeding our dog Nutro Ultra adult dog food and Nutro Ultra adult dog biscuits for the past 6 months, ever since we got him as a 10-week-old puppy. (We are feeding him the adult food based on our breeder's specific recommendations.) Up until a week ago, everything seemed fine. He had tremendous energy, a beautiful coat, and good stool (though he did have regular gas, but nothing alarming).
After a couple of days on the medicines, he started to get better. So we stopped the anti-diarrhea medicine (per the vet's instructions).
The diarrhea came back within two days. So the question then seemed to be: did he suddenly develop an allergic reaction to the food, or is the food just bad? We then started to feed him just boiled chicken and white rice, and 16 hours later, he had the best stool he has had in more than a week and is acting "normal" again. It is still very early, but my gut feeling is that the food and/or biscuits caused his problems.
I called the pet food store, and they said they have not had anyone return Nutro Ultra food or complain about it. I purchased the bag of food on June 13, 2009, but I no longer have the label since we store the food in a plastic bin. If it was the food, it took a few days for the diarrhea to kick in, though I do remember him having some exceptionally nasty gas in the days leading up to the onset of diarrhea. So I am posting this to see if anyone else is currently having problems with the same food or biscuits (Nutro Ultra adult).
Reviewed June 25, 2009
This is an update from my earlier post regarding my 5 cats, all of whom became ill after eating Nutro. My 13 year old Ben was the worst. His blood work shows he is suffering from nutritionally deficient anemia. I've already spent over $500.00 in vet bills and I'm not done yet. He goes back next week for follow up blood work, I'm afraid for what it will show.
I called Nutro again and informed them about the anemia. My vet told me it is caused from the food being deficient in nutrients and toxic levels of zinc. The person I talked to had the nerve to tell me my vet was wrong! Excuse me?! She said she never heard of excess zinc causing anemia and that my cat must require more nutrients than other cats. What? Who is she?! I looked it up in the Merck Veterinary Manual (the bible for vets) and it says in there that anemia can be caused from toxic levels of zinc. How dare those answering the phone contradict our highly trained and skilled vets and dismiss our complaints?
I know that Nutro is not going to come out and admit fault. However, a little compassion or empathy would go a long way. I wouldn't be quite as angry if I could hear them say I'm sorry your kitty is ill or let me refer you to our vet or nutritionist to see if they have any suggestions to make your cat better. There are things they could say without admitting fault. The continued denials are a slap in the face to pet parents.
Reviewed June 24, 2009
After a recent purchase of Nutro Natural Choice Lamb and Rice, my dogs became violently ill with a digestive issue that causes explosive bowel movements and an inability to control said bowel movements. Upon taking fecal samples to the vet, it was discovered that they have a serious digestive infection that the vet said is directly linked to the Nutro food. This has cost me time and money and my dogs continue to be violently ill as their system purges the remaining food in their system.
Reviewed June 24, 2009
We were feeding our Doberman puppy Nutro puppy food when he suddenly became ill with vomiting and diarrhea. We took him to the vet and the vet said he had a stomach virus. Blood work came back showing Giardia. So the vet started him on antibiotics. He wasn't getting any better. The vet put him on IV fluids and kept him for two nights. He got much worse and we had to be put him to sleep. The vet was surprised he didn't get better once the antibiotics were started. The vet determined that he died from a combination of Giardia and a stomach virus.
We purchased another Doberman puppy a few weeks later and weaned him onto the Nutro. Shortly after, we started to wean him onto the Nutro. He also started with the diarrhea. Blood work was done and all was normal. Our vet suggested switching puppy food because she heard not good things about Nutro and recommended Eukanuba puppy food. Within a few days the diarrhea stopped and we had a healthy, happy puppy.
But weird thing is a friend of mine also got a Labradoodle puppy at the same time we got our second puppy and she was also feeding her puppy Nutro and he was having the same problems. Her vet also recommended switching from the Nutro to another puppy food and recommended Science Diet. She did and her pup's diarrhea stopped. My friend contacted Nutro about what we both experienced and they said we could take our food back to where we purchased it for a full refund. And that we did.
After reading the reports from the FDA, all of the consumer complaints, the many, many blogs on the internet and remembering what my vet said about Nutro, I feel Nutro is partially responsible for the death of our first puppy. I feel the combination of the Giardia and Nutro dog food is what caused the severe dehydration. The Giardia alone could have been taken care of by antibiotics. But the combo of the two was too much for his very young digestive system.
Reviewed June 22, 2009
We have 7 cats and have been feeding them Nutro Pet Food for some time. In March, a 10-year-old female rapidly lost weight, began vomiting and stopped eating. We took her to our vet who could not find any physical cause. We changed to a different brand of food and she began to eat and over 8 weeks regained the weight she had lost. Another 10-year-old cat began a rapid weight loss at the end of April 2009 and lost 3 pounds in 2 weeks. She had stopped eating, vomited yellow bile and became very lethargic.
Our vet again could find no reasons for the illness. We changed food and began a prednisone treatment. Her condition went up and down for several weeks and she died yesterday, June 21, 2009. Besides the 7 inside cats, we feed 3 ferals who live outside. All of the cats at times vomited the Nutro food and we have completely changed over to another brand. All the cats have recovered except for Endora who died yesterday. We have spent over $1,500 in vet bills and have lost our beloved Maine Coon.
Reviewed June 22, 2009
My cat Raskal went missing this Sunday morning and I spent all morning looking for him. Around 1130H, I found him behind our couch lethargic and in pain. We spent the rest of the day at the animal emergency clinic. It turns out he was extremely ill with elevated liver enzymes and anemia. This was something that came on very suddenly. He is only 3 and had no history of health problems. He spent the night at the emergency clinic on IV fluids, antibiotics and pain medicine. This morning, I learned of the Nutro pet food recall and confirmed he had been fed food from a recalled bag. I am just horrified. Upon contacting Nutro, they denied my cats symptoms could be caused by their food. However, they said they would pay for testing related to Potassium and Zinc. This incident has cost my husband and I over $1000 so far and this is only day two. My cat is still sick! I have the bag, about 6 pieces of the tainted kibble and all these bills. I feel Nutro Pet food is responsible for my cat's sudden illness and would like to seek legal action.
Reviewed June 22, 2009
Their dog food almost killed my dog. My St. Bernard has been eating this food since he was born. Something happened with their food that was not announced, and my Saint dropped down to 90 lb (which is sickly for a saint) and lost almost all of his hair and was very lethargic. I took him to 3 or 4 vets (which was very expensive), and no one could figure it out.
I didn't think it could be the food, because he was on it so long and never had a problem. Until I remembered that when he started getting sick, you could hardly find his food in the store, and they said it was because Nutro was making changes. I didn't know they were making deadly changes. I finally switched his food, and 2 months later, he has gained weight. He is spunky again and has grown most of his hair back. My dog almost died. And I incurred high vet bills (over $2,000).
Reviewed June 22, 2009
I have been using Nutro Natural Choice Lambmeal and Rice formula for my small dog for the last 3.5 years. Recently this week, he has had non-stop diarrhea for the last 5 days as well as vomiting. I decided to look up some info on the net and found many, many complaints about this pet food, especially since they have sold or partnered with Mars Pet Food. Apparently, they have had to recall the pet food due to possible Salmonella contamination. Presently, my dog is lethargic and can't hold any food in his body.
Reviewed June 22, 2009
This is an update of a report I filed on June 5 on this website regarding my cat who had stopped eating, was lethargic, and had been eating Nutro Natural Choice Complete Care Weight Management for many years. After we found out about the recall, we took our sick cat to our vet for tests and discovered severely elevated liver enzymes in his blood work and later upon x-ray, an enlarged liver.
Our vet contacted Nutro directly, asking for any blood work or other verifiable information that could help with his diagnosis. At first, the company denied there had been any complaints and refused to discuss it with him. Several phone calls later, our vet spoke with someone who responded that they had tested the food on several cat populations and there had been no reported signs of illness. When he asked about blood work which accompanied their study, the Nutro representative refused his request as there were no observable problems with their test population.
Since changing to a different brand of cat food, our cat has gained weight and became less lethargic. We pray that he will have no lasting damage to his liver. In the meantime, we are giving him "milk thistle supplements for cats" in the hope that it will help with his liver damage. Unfortunately, we didn't think to keep the bags of tainted food. I would love to see a class action suit against this company. Still, it won't bring back the pets who have died or help those who have suffered permanent damage or restore my faith in this company,
Reviewed June 21, 2009
I just adopted two kittens and was researching food products to feed them and came across the recall of Nutro for cats. I then began to read about problems with dogs that were fed Nutro as well. My Thai Ridgeback, Jake, has not been doing well lately - some vomiting, diarrhea and lethargic. My husband claims that when cleaning up the yard, the ** smelled "funny" and especially bad. Today, Jake refused to eat. I also have a 2-year old Boxer who has been having gastrointestinal problems as well. After everything I have been reading, I am no longer giving either of them any product from the Nutro line.
Reviewed June 20, 2009
I believe Nutro Natural Choice Complete Care made two of my cats very sick. One cat seems to be recovering since stopping Nutro food but the other continues to be very ill and has lost over a third of his body weight. A week ago, he was throwing up yellow bile with a high fever and I had to rush him to an emergency visit. My vet has put him through all types of test trying to find out what could be wrong with him. Yesterday was when I found out about the recall and notified my vet immediately. Hopefully, she can find out the best treatment for recovery so I won't lose him. The recall is for Nutro Natural Choice Complete Care Weight Management for the 3lb, 6lb and 16lb bags. However, I have the remains of the 8lb bag which I strongly believe should be added to the list. The expiration date is 7/26/2010. I tried to pamper my pets by purchasing an expensive healthy food. What a mistake! The tests and emergency visits now tally over $900. If he remains stable, he's scheduled for another visit in two weeks to check his weight and for another ultrasound monitoring of his kidney size.
Reviewed June 19, 2009
The product was Nutro dried food and it caused ataxia in 19 cats that I know of (5 mine) in SE Qld in 2007. My complaint was #** and Trevor **'s was **. Trevor was paid his veterinary expenses but I am still waiting. It was irradiated dried food and the same problem just experienced in Sydney by irradiated Orijen dried food. Vets are still working on what actually was wrong with the food.
I lost my brown Burmese male and 5 girls were crippled. Some 34+ kittens were born dead or died screaming in agony and rigid soon after birthday. Nutro visited my home and saw my cats and after that, offered the irradiated food to show exhibitors at "never to be repeated prices". My vet bills were over $4,500 and I have been contacted by Dr. ** (Sydney University Feline Neurologist) and Dr. Joanna ** (Naturopath Vet). Food samples were sent to USA on two occasions and I have never received a copy of the laboratory of Nutro's choice test results.
I tested for melamine in 2007 and it came back 1ppm. My cats had ataxia, loss of appetite and those pregnant had a terrible fetal result. The food stank but cats continued to get sick after they delivered some "non-irradiated batches".
This is an extract of a letter I can send you written by James **: "There is an opportunity to purchase from the imperfect stock if you would like. Contact us for "never to be repeated prices". It is signed by James ** and I can send this to you via email along with the medical records I had at the time and vet bills.To pay one person and not the other is discrimination and I believe Trevor's bill was paid in full. His cat was euthanized with permanent neurological damage.
AQIS accept no responsibility for damage to food, as that is up to the importer to establish safety of the product. No bags were labeled as irradiated. The cause might have been more than irradiation. It could have been a zinc problem in the premix as well as nutrients destroyed by irradiation, in particular Vitamin A and Potassium. Burmese breeding cats have a high need for both. Consequences: hind limb ataxia in 5 cats, personality changes, stress, anorexia, dead kittens and the loss of a stud male as well as a massive hemorrhage in one girl and a seizure in another.
Reviewed June 19, 2009
I just read your report about Nutro cat food. I had a cat that died in 2005 from a severe kidney disease and he had been eating Nutro dry food. How long has this problem been going on with the high levels of zinc in the food? We didn't know what caused his problem. That's really sad.
Reviewed June 18, 2009
I had to take my cat Ollie to the emergency hospital last month. She and my bigger cat are indoor-only and eat Nutro dry food since last year. Recently, I fed my cats a medium size bag of indoor adult food and started noticing odd symptoms. We had no idea what was wrong with Ollie when we took her to the vet/ER and the vets tested for pancreatitis (but the test came back negative). But now that I read about these symptoms, I realize they are spot on for my cats' symptoms for decreased potassium and increased zinc. Apparently, pancreatitis-like symptoms are the most likely symptoms for increased zinc levels as found in recalled food, so this makes even more sense.
At some point, I wondered if it was the food, but my cats did not get the same exact symptoms: My other cat, Penny, got diarrhea for a while but Ollie stopped moving and eating, had a stiff gait, fever, malaise and lots of pain. After intense care at the ER, she slowly seemed less sickly, but seemed to have lost coordination and had diarrhea. I even had to take Ollie back to the vet again after that because she couldn't walk on one of her legs, which was strange for a normally healthy and coordinated kitty. Vet bills so far are about $1200! After I saw the recall in the store recently (only after going through 2 bags of Nutro food), it all came together.
I contacted Nutro via online form and via phone and spoke to Nicole to report my pet's illness. I described Ollie's symptoms and situation, and she said to call my vet and have the vet fax over the medical bills and documentation if they believe that there could be a food "quality-related" issue (not a recall issue). Both vets who treated Ollie said they would fax over the documentation to Nicole at Nutro. At this point, I am still awaiting a resolution. I am also concerned about long term kidney or liver damage that may not be apparent yet.
Reviewed June 18, 2009
This is an update on my kitty Tigi. I'm sad to say that we had to put Tigi down this morning. He had a kidney shutdown and hadn't urinated for 3 days. My wife and I are so sad today. He was the nicest kitty we ever had and only 6 years old. We're thankful that we got to spend the entire night with him (even though we know he was suffering. We could tell he was glad to be with us, he purred and looked at us.
I know this was from Nutro. I had just started feeding him the tainted package. I honestly think that Nutro is lying even more. They state zinc and low potassium. Tigi had high potassium and his creatinine and urea because of his kidney shutdown. Nutro told me that they were 10% above accepted levels. This is a lie too. My kitty was never sick. Anyhow, I'm too sad to type more and nothing I can do now. I just really miss him.
Reviewed June 18, 2009
After feeding my puppy Nutro Max Puppy food, he began getting diarrhea which turned to a bloody diarrhea. He still drank water. He got better when I changed his food and worse again when the food was reintroduced. I feel that his problem is the food. I am stop using it.
Reviewed June 18, 2009
I have feed Nutro Lamb & Rice Dog Food for the last 12 years to my dogs. I even demoed for them and really believed in their product. The past few days, my dogs have gone off their feed. One was very lethargic--the one I feed was Eukanuba's Shepherd. He ate the Nutro a couple times. Now, he's not hungry. We just had our elderly pug PTS (many factors). One factor that concerns me was his kidney function, which was not considered important at the time because of his age.
Then I decided to check the web for recalls on the product and found no recalls but many complaints. I will be returning this dog food and never using it again. I might be paranoid, but it did smell different, more pungent. I thought maybe a different kind of lamb! Please look into this before something happens. There was a shortage of the Lamb & Rice for a while. What was the real reason and where are they now getting this lamb?
Reviewed June 17, 2009
Our cat has blood in her urine, vomiting and a kidney stone. This was after eating the Max Cat Salmon flavor indoor cat food (manufactured by Nutro). She developed these symptoms after being exposed to Max Cat for about 2 weeks. Before that, she was perfectly healthy. We now have over $700 in vet bills. There has been a recall on certain varieties of Nutro Natural Choice Complete Care dry cat foods and Nutro Max cat dry food. I called Nutro today at 1-800-833-5330 and spoke to a Diana. She said that the recall was voluntary and that the pet food was safe. She said that Nutro's cat food had nothing to do with my cat's symptoms. I asked her, if your cat food is safe, why are you doing a recall? She said that they were doing the recall because Nutro wants the ingredients to match what is on the bag and did not want to engage in false advertising.
Fortunately, Nutro will pay for my cat's health exam and any tests that measure the zinc and potassium levels in the cat's urine. They will not pay for my cat's medications or surgery to remove the kidney stone. I do plan on fighting this further. My vet has backed me up and will provide me with any documentation that I might need.
Reviewed June 17, 2009
I read this article on the FDA investigating the Nutro dog food company and realized my dog has the same symptoms as the people in the article. She is always vomiting, diarrhea and has a problem urinating.
Reviewed June 17, 2009
Our beloved healthy 8-year-old basset hound developed sudden and fatal illness in January 2009 and died in March 2009. Vets have no explanation of cause of numerous symptoms which included elevated liver enzymes, which mocked hepatitis. Penny was an indoor pet who goes out into a fenced yard with no contact with wild animals, woods, etc.
After being charged in excess of $16,000 in vet and hospital bills, she died in March. I've been reading all about the Nutro complaints, and the Nutro Lamb and Rice Lite was all she was fed for the past several years.
Can you please help or guide me into further investigation? I had absolutely no idea of what was going on with Nutro, as they were not on the publicized recall lists. So it did not even occur to me that could be the problem. Now I have a strong suspicion there is a connection, as we had no previous health issues with her of this type.Thank you.
Reviewed June 17, 2009
My Greyhound had loved her Nutro Lamb & Rice. One night she became very ill. She was dizzy and began to vomit bile. I took her to the emergency veterinary. He started her on medication and she seemed to stabilize. I took her to her veterinarian first thing in the morning. He ran test and determined it to be her kidneys. He gave her medication and she seemed to get better over the next couple of days. She was eating boiled chicken and rice (No Kibble) and taking prescription medication but when her veterinarian told me to add kibble back to her diet she became ill again.
She spent several days in the hospital and then the recall broke the news! For almost a year I kept her on grain free foods, homemade foods and her kidney medication. She seemed healthy and happy but one day, when we were playing in the yard, she ran to me and dropped dead, on the ground!
I do not know or care how much I spent on my Tyler Mae, but my heart is broken and my faith in Nutro is destroyed! I will never purchase anything made by Nutro, ever again!
Reviewed June 17, 2009
My poodle recently became sick with vomiting and diarrhea. He has always been very healthy. I put him on rice and chicken for a day and he got better. I took him to the vet and he said he was eating grass to make himself sick. We changed his diet and I watched him every time he went out so he would not eat anything else. Long story short, he is still sick and I took him back to the vet who said it must be his food. Also, my border collie became ill yesterday also. We have used Nutro for years but this is the first time we have had problems. All signs point to the food. We are now trying bland food and I hope both of them will get well. The border collie was actually crying last night because he felt so bad. I have trusted this food for years. Now, I absolutely do not.
Reviewed June 16, 2009
My cat has been vomiting for the past three days. He's in terrible pain. He has never ever been sick before. I told the vet all I fed him was Nutro. Now, I see this recall and realize the food I'm feeding him has an expiry of June 2010. It's the Nutro cat food that's making him sick. They wanted to admit my cat to intensive care at $2400 for the first 24 hours and $600 per day thereafter. I could not afford to do that. I paid $500 and now my cat is here at home vomiting and very sick. This is ridiculous. Nutro has to be held responsible. Is anyone aware of any class action lawsuit?
Reviewed June 15, 2009
On June 9, 2009, I switched my puppy food for my 9-month old Pomeranian to Nutro Small Bites Dry food (chicken meal, rice and oatmeal formula) and Lamb and Rice wet food. Suddenly, within hours of the single serving, my dog became sick – diarrhea with blood, vomiting with yellow bile substance and became very lethargic. This lasted for almost three days where she mostly slept, but I was able to slowly transition her to a BARF style diet – fresh vegetables, fruit, fresh organic raw ground beef, cooked fish and chicken.
She quickly made a full recovery without having to take her to the vet. I am convinced that the particular batch of dry and wet Nutro dog food was responsible. Furthermore, I have another Pomeranian who has been eating Nutro Small Bites dry lamb meal rice formula for years and from time to time has had these symptoms – vomiting bile and diarrhea, but mostly vomiting of yellow bile maybe once a month. He's now on BARF and seems much better. As for my puppy, I definitely think there's a problem with the food; with my adult dog, it seems to be very inconsistent, but why take the chance?
Reviewed June 15, 2009
Shortly after feeding my two dogs with Nutro Natural lamb and rice dry food, I noticed sporadic periods of vomiting. Unfortunately, I continued with the food thinking that they must have eaten something that they were not supposed to. I finally discontinued the food when my dogs became violently ill almost to the point of dehydration.
Reviewed June 15, 2009
After 1 week of being on Nutro Max senior cat food, she developed a urinary tract infection for the first time ever in her 14 years. There are red blood cells and crystals in her urine. This week, we have to get x-rays for her. She also has to be on antibiotics for 2 weeks and get a repeat urinalysis. This is very upsetting and I hope that my cat will be okay. In addition to the emotional aspect of this, there is also the financial. We have spent $500 so far in vet bills just because of Nutro's cat food!
Reviewed June 14, 2009
Both of my cats have been eating the Nutro dry cat food for 1 year now. One cat is 2 and the other is 6 years old. The 6 year old started developing problems in April of 2009, after eating the recalled food we had purchase in a 16 lb bag. We had bought 2 16 lb bags of the lot # and dates of the recalled food and that is what the cats had been eating for a couple of months. The 2 year old started vomiting and refusing the food and our 6 year old started having motor difficulties, spacey behavior and vomiting.
We took the 6 year old to the vet. There was blood work done and complete check up, but still we could not find what was wrong with her. Our vet bill totaled over $160.00. Shortly after the vet visit, I found out about the food recall. Both our bags were that of the contaminated food. I emailed the company and did not get a response from them for a couple of weeks. They said they would contact me with in 72 hrs. I want it on record that I feel I received poor customer service and I don’t feel the company has been truthful about the side effects and complaints from pet owners that had given their pets this food. The company claims that no sickness had resulted from the tainted food, when indeed I know several people have had sick cats.
Reviewed June 13, 2009
Nutro Natural Choice Senior Dry dog food has made my mini pincher extremely ill, vomiting and lethargic for weeks now. The only change, I switched his food to Nutro. Huge vet bill and my little baby is still vomiting.
Reviewed June 11, 2009
This food makes my dog extremely sick, he has had severe diarrhea for days, Nutro Healthy Choice Large Breed Puppy food, and this makes for costly vet bills!
Reviewed June 10, 2009
I have had my dogs on Nutro Max Adult their whole lives. I was happy with the product until this last bag that I bought on June 7th. I bought it and brought it home to my dogs and fed them from it, they immediately began throwing up. I was concerned but not too much so I thought they might have gotten into something.
The next morning, my male dog didn't want to eat his food and when I encouraged him, he ate it and they both went outside and started throwing up till their stomachs were completely empty. I was more concerned but thought that maybe they weren't quite over the flu. They acted really hungry because basically they hadn't had anything to eat in a day by then. I fed it to them a third time, on the night of the 6th of June and they both looked at me like I was crazy. Neither one wanted to eat it, but they both ended up eating after they got hungry enough.
I watched them really carefully this time and it was immediate, they began vomiting, my boy dog almost didn't make it through the dog door. So, I was angry and decided to take the food back to my local PetSmart where I bought it. When I walked in to the PetSmart, the employees gave me that look, I didn't even open my mouth before they said, “You have a return, right?”. I was like, “Yeah, I do”, kind of surprised. "Okay, no worries, just put it down here," and they indicated the front register. I was surprised by their reaction and I wanted to tell them what I had found because I am for the animals, first, always
So I explained the whole thing, telling them in detail what had happened. The cashier said after I finished, “You are like the third return we have had of that dog food in the last two days.” I was appalled! They (PetSmart) realized there was a big problem with the food and they didn't pull it from the shelves, just kept selling it, which is how I got it. I returned the food and bought a completely different brand. It has taken all this time for my dogs to get better. There was an immediate improvement because they had been feeling a bit lethargic and now they have energy and dance around like they used to...but my boy dog still occasionally throws up a little bile in the evenings, still he is so much better now that he is off that food.
Also while they were on Nutro, they were farting so badly, and so often, that they could clear a room, and I could tell how uncomfortable they were with gas because they would groan a lot. Anyway I e-mailed Nutro and told them the whole story and they just sent me a form/canned response, “Thank you for your interest in our food.” I was not interested in their food, I was trying to save some other dog owners some stress and heartache. I was trying to let them know that there was a big problem with their dog food!
Be very cautious if you are feeding this dog food right now. I noticed in these complaints that there are a rash of new complaints all dated to the first of this month or later. Pass it on, people need to know before something bad happens to their dogs from feeding this food, it is obvious to me that the corporations won't do anything and it is up to word of mouth...hopefully before someone's pets are injured!
Reviewed June 10, 2009
My healthy five-year old cat suddenly began to lose weight and refuse food. I received a post card from Petco on 6/2 about a recall of the food he eats, Max Cat Adult Chicken. I called Nutro on 6/3/09 and they said they had received no other complaints and that their in house vet would call me. They never called back. I returned the food to the place of purchase and substituted a safe Nutro food. My cat got so sick I took him to the vet on Saturday, 6/6/09. They treated him with sub-q fluids and did a blood panel showing dangerous creatinine and bun levels indicating kidney failure. I took him to emergency clinic and was quoted $1400 IV therapy that I could not afford. I took him home and continued with sub-q fluids until Tuesday morning when he began to receive IV fluids from my vet. He still has not recovered and is at the vet currently. I called Nutro again and they said they would get in touch with my vet today, 6/10/09. I am waiting to hear more about my cat's prognosis.
Reviewed June 10, 2009
I just read a report printed in April about this product possibly making dogs sick or killing them. My little poodle died last month after eating Nutro for over a year. Maybe a coincidence, maybe not. I had a blood and urine test done and they said he was diabetic but he did not respond to insulin. He was 14 years old and had never been sick before. I still have the blood test results if it might be of any help.
Reviewed June 9, 2009
My first dog Jupiter is almost 2 years old. I have been feeding him Dog Chow since he was a puppy. I decided to get a new puppy from the animal shelter. We went to a pet supply store and there was a salesman there selling Nutro pet food products. He explained to us the benefits of switching and how switching all of our animals, including my three cats to this food would be healthier for them, and they would eat less of it because it is more filling so I was all for it! I had noticed an issue with all of my pets almost after the first week, but I wasn’t sure what the issue was. Jupiter was vomiting and eating grass and had serious gas issues. He was lethargic and nothing like himself. Our puppy was always super thirsty (which I thought was maybe because we tried to limit his water for potty training purposes), but he was really gung ho for it, it was strange. My three cats were urinating everywhere but the litterbox. One of them had blood in his urine and they all started vomiting and had diarrhea. One of my cats started secluding himself for days on end in a cabinet. The thing that pushed me over the edge was when our puppy started having diarrhea and there was a large amount of fresh bright red blood in his stool. I was terrified and so went online to see if I could find a reason and, hopefully, a solution. I found all of these complaints about Nutro and realized that the issue started when I switched everyone’s food! I felt so guilty!
Immediately, I began feeding our puppy boiled chicken and garlic as I discovered it works as an antimicrobial and can help push infection out. I then went back to the food supply store and they allowed me to return all three bags of the Nutro Max food for puppy, the bag for adult dog, and the bag for cat food, and to switch them out for new food. Now that everyone is on new food, everyone is doing fantastic! When I called Nutro about this situation, they said they can’t do anything to help. I needed to take it up with the store I bought the food from. After everything I have read and the results I have gotten, I cannot believe that Nutro has not been sued yet for what they are doing. Not only are they supplying faulty and dangerous food, but they deny any responsibility and don’t seem to care at all for the well-being of the consumers’ pets! FDA, please do something. If any of my animals would have died, I would have sued! Consumers beware!
Reviewed June 9, 2009
I had fed my two cats (ages 17 plus) Nutro catfood for a couple of years without any problems. However, both started with the vomiting and diarrhea at about the same time and this went on for several months. They had been very healthy, active, and loving kitty cats until this happened. I took them to the vet, as soon as the first episode happened; but he only gave them an antibiotic and told me to keep them off their food until the two problems quit. Shortly after they were back on their food, the same problems reoccurred.
Again, they were medicated. They were never the same again. Never did I or the vet ever think it was their food, as I bought it at a well-known pet chain store and it was not a cheap product. Also, their feces were a bright yellow color. Both were strictly house cats, so they could not have picked something up from outside or inside. I also kept them up-to-date with their vaccinations, health check-ups, etc.
Why are the pet food manufacturers not subjected to any kind of quality control on their consumable products? Obviously, their only interest is financial, and they could care less about the pets who are eating their junk. This company needs to be put out of business and should have to reimburse everyone who had vet expenses for their lack of a quality product, which most definitely was and, in my opinion, is poisonous!
Unfortunately, I had never heard anything negative about this cat food until it was too late for my animals. Their conditions deteriorated, and they eventually had to be put to sleep. I was--and still am--devastated as I had them for most of their lives, always took excellent care of them, and loved them dearly. Never did I equate their problems with their food nor did the vet.
This company should be forced to go completely out of business, and the different pet shops should not sell any kind of their products! This company also should be forced to go out of business and reimburse every person for medical expenses due to their poisonous product. But I am sure this will never happen.
I still have two kitty cats, and I worry constantly about the food I buy for them. I have tried several kinds at this point, and what I am feeding them now is even more expensive than Nutro. However, if it does not kill them or give them permanent damages, it is worth it!
Reviewed June 8, 2009
I took my 4 year old Shiba to the vet last Tuesday, the 2nd of June, 2009. When I woke up, she had a fever of 104.5, lethargic, wouldn't touch her food or water and she hadn't been too active or interested in her food the night before. Not eating or drinking is usually common when a dog has a fever, so I didn't think much of it. The vet thought it was most likely a UTI as she isn't spayed and has had one before.
After testing her fluids, an x-ray, an ultrasound, and a week on fluids, antibiotics, and then steroids, she is now eating rice and chicken on her own. Her temperature is now normal and she will be ready to come home tomorrow, yet the vet and I are unsure of what may have caused these problems.
After seeing the articles and complaints about Nutro, I am starting to think it might be somehow responsible for our traumatic week. She has been on Nutro for the 2 years she's lived with us, my other Shiba has for 4 years. She has had problems vomiting for some time, but I had been convinced this was due to her eating and drinking too fast. My boy has had frequent bouts of diarrhea, but I assumed he had a sensitive stomach. Before she comes home, I will ask the vet about a better food and will cut out the 35 lbs. of Nutro I purchased just two weeks ago.
Reviewed June 8, 2009
I have been feeding one dog Nutro Ultra. I bought a new bag on June 1st. She had begun having horrible gas, diarrhea, and now vomiting and is up all night with pain and does not want to lie down. She acts as if she is in pain and will not jump up onto the couch (which is her favorite place). My other dog is on a completely different company brand and has zero problems.
Reviewed June 8, 2009
I am concerned that the Nutro cat food that was recalled wasn't the only Nutro affected. Are they 1000 percent sure that it was not canned food also? I fed Nutro Kitten canned food that was manufactured during the recall dates of the dry food and also Nutro dry kitten food that wasn't manufactured during the recall dates and I had a kitten get such severe diarrhea that he had to be euthanized, and an adult cat that is having problems too. I'm also fostering and feeding a new set of kittens and a neighbor is feeding Nutro too and the cats and kittens seem to have an allergy that they can't shake. The common denominator? They have been eating the pouches of Nutro all along. I'm wondering if there is something in the food causing the allergy?
Reviewed June 7, 2009
I purchased their dry Nutro Natural Choice Complete Care Adult Ocean Fish flavor at a pet food store locally, and within 3 weeks, my cat began vomiting. We only learned today about the recall on their food, and have been lucky that our cats did not die from eating it. Our oldest cat has lost some weight, and is very sick. We are switching food immediately, being out the cost of the food purchased.
Reviewed June 7, 2009
I came home on 06-06-2009 to find my 4.5 year old black lab/basenji mix dog, Sadie, on the couch unable to climb off to greet me. She hadn't been acting herself recently and had diarrhea for about 3 days. She has had a gas problem that could clear the house! I finally coaxed her off the couch and she couldn't walk well. She acted like she was injured in her hip area. She went outside, suffered from diarrhea again and so after I got her to come back inside.
I decided to look up online what could be causing her to act so strangely. I did a search for dog gas and then I did a search for dog and weak rear end. That is when I found the consumer action blog and became very concerned. My other dog had basically stopped eating the dog food. I had purchased a bag of Nutro about a month ago from our military commissary. I weaned my dogs off of the other food over the course of two weeks by mixing the Nutro in 1/2 and 1/2. In the last two weeks, I had given them just the Nutro. These dogs are both 50 pounds. Sadie would end up eating her food about every other day. I just assumed that it was more filling and they needed less. I have about 7 pounds of Nutro leftover that will not be fed to the dogs. That means the dogs ate about 2/3 of a bag over 4 weeks, which isn't much.
Last night, at 10:30 I made rice and hamburger for them and fed them a can of pumpkin and some whole wheat bread. Since Sadie couldn't sleep upstairs with me, I made a bed on the floor downstairs and made her a bed out of two bean bags, so she could sleep next to me. Sadie had been needing outside in the middle of night (1 to 2 times) and I didn't want her falling down the full flight of stairs from lack of use of her back legs/rear end. She actually slept through the night and didn't go outside until 7 am this morning.
This morning, Sadie is doing better. She still needs assistance going up 5 stairs from our lower level to our main level, but she counter-surfed for the first time in over a week. She is getting better. Both dogs anxiously awaited another meal of hamburger and rice this morning, with a small scoop of pumpkin.
Both dogs have more energy this morning (Kaboo, a 4.5 yr old shepherd/basenji mix, has more energy because she finally got food in her and Sadie because the Nutro is working out of her system). Sadie did not eat but a small handful of kibble yesterday. I am hoping I caught this problem early enough and hope there aren't any long term effects. I emailed Nutro last night to make them aware of the problem.
Reviewed June 7, 2009
Back in April 2008, my then 4 year old healthy chocolate Lab became very ill while on Nutro. I don't want to go into the whole story again, being that I posted in June and August 2008, on this site. I have checked the daily postings since June of 2008 and watched in horror as so many more pets became sick and died. This has been ongoing for almost a year and a half from when the complaints started coming in. How can Nutro keep claiming their products are safe? They have just recalled some cat foods stating high levels of zinc, but this has been ongoing for more than a year with their dog foods, containing high levels of copper and zinc? What's the story with this? They kept denying that there was something wrong and now this comes out.
I was hoping that my dog would be able to recover from the pancreatitis that had him hospitalized twice last May and there would be no ill effects afterward. But unfortunately, 6 months ago, in November of 2008, he became diabetic at only 5 years from the complications of the pancreatitis. I see so may stories exactly the same as mine with all the same symptoms, including the vomiting, lethargy, diarrhea. I have spent thousands in vet bills so far from the onset of the illness to the complications of the diabetes that has been very difficult to control. He is on 2 insulin shots per day and the vet bills are endless. When will this end? When I go to any of the pet stores, all I see are the shelves stocked to the ceiling with Nutro products, not to mention the Nutro demonstrators telling everyone how natural and safe their products are! I just wonder every day, how long my dog will live with all the diabetic complications. There is nothing that can replace our beloved pets.
Reviewed June 7, 2009
I've been feeding my five cats Nutro dry food for years. In the middle of May, they all started showing signs of being ill. Some were vomiting, some not eating, some were lethargic. My 13-year old Ben seemed the worse. I took him to the vet and she ran blood tests which showed him to be severely anemic due to nutritional deficiencies! I am shocked. He's on medication and of course, I am not feeding Nutro anymore. The cats are now eating but Ben is still very weak and I am very worried about him. I too have called Nutro and am appalled they still claim there have been no complaints about Nutro. If there are any attorneys out there listening, please consider a class action suit. I'm sure you will have many animal parents participating. I started reading these complaints and can't read anymore. It is heartbreaking and immoral for a US based company to not only market nutritionally deficient food but to react with such disregard.
Nutro Dog Food Company Information
- Company Name:
- NUTRO Pet Foods
- Website:
- www.nutro.com
