For Businesses
Write a Review
  3. Pets
  4. Pet Insurance
  5. Best Pet Insurance
Are you this business?

MetLife Pet Insurance Reviews

1.3
11 reviews
Write a review
Are you this business?
4,890,778reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Author picture
Written by Rachael Monson
+1 more
Author picture
Edited by Joanna Broder

About MetLife Pet Insurance

MetLife Pet Insurance provides a wide variety of options via customizable plans. It covers cats and dogs, as well as exotic pets such as parrots and lizards in some states. With a broad network of over 500 shelter partners, MetLife supports animal welfare. With its flexible coverage available to pet owners across the U.S., MetLife can help with injuries, illnesses and routine care. However, policy terms state price increases may occur at policy renewal.

Pros
  • No waiting for some policies
  • Zero breed or age restrictions
  • Discounts available for various groups
  • 30-day money-back-guarantee
  • Covers exotic pets in some states
Cons
  • More expensive premiums than other insurance
  • Excludes coverage for microchipping
  • Premium rates may increase at renewal

MetLife Pet Insurance Reviews

Write a Review

Filter by Rating

  • (1)
  • (1)
  • (9)

Popular Mentions

    How do I know I can trust these reviews about MetLife Pet Insurance?
    • 4,890,778 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about MetLife Pet Insurance?
    • 4,890,778 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Customer ServiceCoverageSales & MarketingPriceBilling

    Reviewed Feb. 7, 2025

    I have had MetLife pet Insurance for a little over a year and I find their coverage itself satisfactory. However, I have had a horrible experience with the premium payment process. Originally, I had to use payroll deduction to obtain an additional discount. My employer and MetLife were never able to truly transfer these funds correctly leading to an overpayment (4x my monthly premium for 3 months). I am no longer with that employer and thought the premium payment issue would resolve however they now have now cannot account for all the premium payments my previous employer sent them and have been charging sporadic amounts that are not equal to my new policy payments.

    I have spent countless hours corresponding with them for over a year now and no one can provide answers in customer service, and they do not allow direct communication with the accounting department. Extremely frustrated and disheartened, with their ability to handle, track and reconcile payments. I will likely cancel and go with another company and truly hope this is a one-off situation and other are not struggling like I am!

    Thanks for your vote!
    Loading more reviews...

    MetLife Pet Insurance Company Information

    Company Name:
    MetLife Pet Insurance
    Address:
    400 Missouri Avenue, Ste. 105
    City:
    Jeffersonville
    State/Province:
    IN
    Postal Code:
    47130
    Country:
    United States
    Website:
    www.metlifepetinsurance.com
    MetLife Pet Insurance logo
    Leave a reviewAre you a MetLife Pet Insurance customer?
    Share your experience
    Explore more...