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Banfield Optimum Wellness Plans Reviews

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By: Rachael Monson
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Edited by: Ashley Eneriz
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Edited by: Joanna Broder

About Banfield Optimum Wellness Plans

Banfield Optimum Wellness Plans (OWPs) offer discounted preventive care for dogs and cats, allowing customers to spread payments out over 12 months. With customizable add-ons and live support from veterinary professionals, it provides a widely accessible solution for comprehensive pet wellness. These plans are not pet insurance — unlike traditional pet insurance, they do not cover accidents and illnesses.

Pros
  • Routine care costs spread over 12 months
  • Provides discount for noncovered services
  • Customizable add-ons for fuller coverage
  • 24/7 pet health advice through Pet Chat
Cons
  • Exclusive to Banfield Pet Hospital locations
  • Covers wellness care only, not accidents/illness
  • May owe outstanding balance even after pet dies
  • One-time enrollment fee of $84.95 per pet

Banfield Optimum Wellness Plans Reviews

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    Reviewed Feb. 28, 2025

    I have had a Banfield wellness plan since 2013 when I adopted my girl. I had her euthanized yesterday and when I called about cancelling my policy their response was you owe 892.00 before can cancel. The vets and techs have always been great and caring. When you lose your baby of 12 years and they have done all the doctoring for her I think they could absorb this final cost of their plan. I will never use Banfield again if I get another pet. I should have kept her going til Dec when she was supposed to renew???? My 1 star should be a 0 star

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    Banfield Optimum Wellness Plans Company Information

    Company Name:
    Banfield Optimum Wellness Plans
    Address:
    18101 SE Sixth Way
    City:
    Vancouver
    State/Province:
    WA
    Postal Code:
    98683
    Country:
    United States
    Website:
    www.banfield.com
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