Walkfit LLC Reviews

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About Walkfit LLC

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Walkfit Orthotics makes orthotic footwear inserts. Its products aim to improve foot alignment, reduce pain and enhance comfort. The orthotics feature customizable inserts and can fit a variety of shoe types, offering support for everyday use and specific foot conditions.

Pros
  • Affordable
  • Durable and long-lasting product
Cons
  • High shipping costs
  • Difficult return process

Walkfit LLC Reviews

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    Customer ServiceSales & MarketingPriceRefunds & Payouts

    Reviewed Dec. 18, 2025

    Total scam! Horrible! They take your money and auto charge you with NO way to get your money back! Beware! There is no customer service and no way to ever get your money back! It’s so sad to think they get away with this! Do not sign up unless you want to give your money away freely.

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    Customer ServiceSales & MarketingPriceRefunds & Payouts

    Reviewed Nov. 19, 2025

    I signed up for a free trial of this software and realized it was not the program for me; thought I had unsubscribed through the subscriptions on my Apple account, but somehow got charged $81.81 for a three month renewal, which I obviously don’t want. Requested a refund and got an automated reply that offered a free year but denied my request for a refund. There was NO reminder email and NO way for me to even know that I was still subscribed. I don’t want a free year of access to an app that I don’t even use- I NEED my $81.81 refunded to my account. This “policy” is predatory, and this company should be ashamed that rather than making their money because they have a great product, they make their money by sticking it to people who don’t even know they’re still subscribed. Shady as hell.

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      Sales & MarketingPriceRefunds & Payouts

      Reviewed Aug. 20, 2025

      This company is just another scam. You can't find a way to cancel after trial offer. They auto charge you, and that's the first time you can find contact info to cancel. They of course won't refund the money they squander because, again, they're scammers.

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      Customer ServicePriceRefunds & PayoutsStaffTimeliness

      Reviewed Aug. 17, 2025

      WalkFit sneaks in charges. They are extremely expensive. So every three months they charge you $66.65. That is EVERY three months for an app. Horrible customer service and even if you immediately respond to these charges they don’t care if you ask for a refund.

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      Sales & MarketingPriceBilling

      Reviewed Aug. 17, 2025

      My wife’s aunt, age 80, bought a pair of inserts for $79.99 in 2022. Her handled all of their finances and he passed away right after the purchase. We took over her financial affairs and noticed that WalkFit has been charging her $31.99 per month for the past three years. We contacted the company and they said that it is for a membership. We disputed the charges with Discovery Credit Card and this has been going on for 4 months now. There is no membership and these charges are a total scam and fraud! Buyer Beware!!!!

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      Customer ServiceOnline & AppBilling

      Reviewed June 23, 2025

      Their website is terrible and the guy I got on the phone didn't speak English. I tried to order a pair of the insoles but after entering my credit card info, they kept sending to another page asking me to buy something else. Each page was annoying, and you had to scroll down to say "NO". I went through several pages, and finally gave up. They keep sending emails telling me that I'm "Only one step away" from completing my order. I tried a couple more times, but they have me beat.

      So, if you want to try the website, be prepared to buy more stuff or spend an undetermined amount of time placing the order. Good luck to you, customers.

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      Reviewed Nov. 29, 2020

      I have been wearing walking fit orthotics for a long while when I got first pair like in 2009 or 2010. It was their original ones which were blue for the high and low inserts for the arch support. These have been great. Then after a while I reordered like 5 or six years down the line and they were the new platinum. I still wear them to this day.

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      Reviewed Feb. 12, 2020

      The 30 days starts from the order date not when you receive them. If you have flat feet these will probably hurt beyond their usability. Buy from another site not their site... One that fully honors their guarantee or you will have to pay the original shipping and the return shipping... Another painful OUCH as well.

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      Customer Service

      Reviewed Feb. 3, 2020

      I placed my order online today & only received a, "Thank you for your order." There was no order or confirmation number. I received an email without a order number also. I called customer service & was told it takes 24 to 48 hours to generate an order number. If I had ordered over the phone I would have received it at that time. I suggested that information should be on the order form before people place the order. I am not pleased with this type of ordering.

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      Reviewed Dec. 21, 2019

      MONEY BACK GUARANTEE. When you order these shipping and handling is around $30. When you send them back within guarantee time, you DO NOT get all your money back!! So it costs you $30, for nothing!! Buy local if possible....

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      Walkfit LLC Company Information

      Company Name:
      Walkfit LLC
      Website:
      www.walkfitplatinum.com