Telebrands Reviews

Pasta n more - I have this product and am satisfied. How do I get the recipe book.. Lost mine.

The first hose I bought broke the faucet connection after 6 weeks of use making it totally unusable for the last of the gardening season. The second hose for which I faithfully and carefully followed the instructions lasted the gardening season. I hooked the hose for this season, very carefully hooking it to the faucet and used it to water my container plantings. The nozzle end separated completely from the fitting. I was sprayed and soaked before I could get to the faucet - 6 feet away - and turn the water off. So your pocket hose has broken at both ends no matter how careful I was in the use. I am hoping you will put this on line as a warning to all those who believe this hose is meant for a garden season. I have already discussed this with my neighbors, family and friends who were interested in buying the hose and advised against the purchase.

I had ordered 2 products in 28th August 2014. I received one on 10th Sept. The second one I did not receive. From that day until today, I have been following up for either the product or refund. On 8th December they told me refund is processed. Today is 23rd December and they are not even giving me the transaction id. simply because it hasn't been refunded.

I ordered a product from TeleBrands paying through credit card on 15th Oct 2014, the order number is **. I haven't received the order till date. Initially they told me that I will receive the order on 30th Oct. When I called them on 30th they informed me that my order dispatch date is 30. Hence I will receive my order by next week is on 6TH Nov, but till date I haven't received the order as well as they are not willing to refund me back my money without rejecting to accept the order. Even I marked them a mail complaining about the service but in vain they didn't bother to reply. Disgusting company not to be trusted.

I had ordered for an Air lounge on 24-09-14 booking No. **. They will give us only booking no. and assure that we will get the item by 10 days. After 10 days a message was received that the item is shipped and will get delivery by 7 days. After 20 days I sent a message on 15-10-14, that I did not receive the delivery of the air lounge and I would cancel the order. I received the delivery on 15-10-14 afternoon by the courier. After receiving I came to know that the item is of China made and doesn't have patent, not ISI mark, and every 5 days after filling air there is a small pinhole occurring every time and is of low quality. When I called the customer care they deny to replace/payback and all the postage and handling will be ours. As we have already paid postage and handling by ourselves while received cost rs. 820/-, even now we have to be bare is not the consumer rules. Better to buy from the nearby shops instead.

I was interested in purchasing a product from TeleBrands called the Facelift Wand by calling 1-800-615-3409 but before ordering I had questions. I asked about ordering the wand outright for the advertised price of $39.99 without purchasing the "30 day free trial for $14.99" and was told the only offer she had was the 30 day trial for $14.99. Then I asked about the 2 month supply of "facial cream" that came with the wand and asked if this would be auto shipped after the initial 60 days and she had no answer for that and that she didn't know if it was available separate.

Ordered a product at regular delivery of 3 to 4 weeks. Did not choose to pay for rapid delivery of 2 to 3 days. Have not received the product in 8 weeks and counting. Was told by a rep today that high demand ran them out of stock but I could cancel order, reorder and pay for fast delivery and get it 2 to 3 days. If the product is out of stock, how does it magically appear if shipping is paid? Not good practice by Telebrands.

This is a scrap product. My entire money has gone for a waste. The product is not at all durable as it is shown on the advertisements. On the day I received the parcel, I Inflated Air in it but after an hour the air started deflating from the Sofa. I inform Telebrands about this. They told me to send back the items through reliable courier. I send back and got back the replaced one in one and half month. On scrutiny, it was found that the same sofa has been sent back to me with the same problem. I again spoke to the customer executive in Mumbai and he was reluctant to help me out. He was answering my phone call in yes and no before hanging up the phone. He gave me the example of balloon which starts deflating after an hour and so this sofa also start deflating on the same as in case of balloon. I have given a written complaint through mail to Telebrands on 30/07/2014 but no reply from the Telebrands till I am writing this post. Do not believe in the advertisement of Telebrands. They sell all scrap product. What you see in the advertisement is just the opposite of the one you receive. Please think twice before buying any products from Telebrands India.

I wanted to try this product so I called up the toll free number. First off, the entire order process was automated, which I actually prefer! So far, so good. My order was placed, but I had to begin navigating a lengthy labyrinth of "But wait, we have more deals for you!" for $** more, you can get double the amount. I thought, "eh, why not". "BUT WAIT, for only ** more you get freeeeeeee shipping AND MOOOOORE PEE PADS!!! "Okay, sounds alright." "BUT WAIT!!!!! For only X more dollars, we will throw in a $40 gift card to Walmart AND a $15 rewards to Telebrands!" I thought that was a pretty good deal, so I placed the order. I was charged roughly $70 for the whole transaction. The order was placed around January 20th I believe? It's far back enough to where my mobile banking app can't find the record of it, and it will allow me to look as far back is February 4th, and now we wait for it to come in.

I ordered the hurricane spin mop Dolly on June 15, 2014. Today is July 28, 2014! This company is a scam and a fraud! First they told me it was shipped so they could not refund my money... then they told me it was out of stock. After six weeks of not receiving the merchandise I demanded a refund! They said I will receive the refund in 3-5 days. We will see. I am reporting it to my bank as a “fraud”! Do not order from these people!!

I ordered from this company for a product that they advertise. Due to some computer/internet issues, there were multiple orders placed for the one item when I only wanted one. I called the customer service number immediately after I realized the error and was "guaranteed" that I would only get ONE item and not multiple - this was Saturday. On Monday I saw that there were still 3 of the same product under different order numbers being ready to process. I called again to the customer service number. First, the representative was very rude and almost seemed like I was bothering him. Then he as well said that I would only get one item.

Ordered back in March 2014, then found that Bed, Bath & Beyond had it at less than half the price. Called same day to cancel and got the old "it's not in our system yet, call back in two business days" line. Called back in two days to cancel and they hung up on me. Called back and finally got a cancellation number and was told the order was cancelled.

Ankle Genie Product : Not satisfied ! Fits too tight! "One size does NOT fit all" as advertised !! ! Return policy does not include refund of the S/H cost to house delivery and no S/H refund for return to Telebrands - retailer of Ankle Genie. It should at least cover the return shipping cost. After speaking to a customer service representative (with his accent difficult to understand him) & supervisor, they did not have a RA# and no return label for mailing.

I have order air lounge bag from Telebrand. But inside the package there were piles of outdated magazine of LIC anniversary issues. My order no. is ** and invoice no. **. Further before the delivery, customer card executive gave me no. ** as my order no. I have paid a huge amount of rs 6500+. Really I'm very much frustrated and dissatisfied with Telebrand's services.

Hose started leaking within a couple of days. It was more like a sprinkler than a watering hose. Now today while putting leaking part of hose in flower bed, the hose got a big bubble on it and blew up. Horrible product.

We purchased two Pocket Expandable Hoses in April 2013. We expected the hoses to last more than two months. We had other hoses that lasted years. While they did expand and retract, both hoses external material ripped away from the nozzle and the rubber internal hose developed a large bubble and burst on both hoses. Both hoses also could not be tightly attached to the spicket. We returned the hoses to the retail purchasing store and obtained a refund. We were very disappointed in this product, would not purchase in the future, and would not recommend to others.

I ordered Fitness Pump via above order no. I received delivery on cash payment but one nut/spare part of the instrument was missing. I repeatedly called the customer care number who only once acknowledged the call and promised delivery of the one nut within 2 days. It has been 9 days and I have not received the spare part. This has resulted in non-usage of the instrument despite delivery. I strongly express my resentment for negligent handling of complaints.

I contacted the company because the wallet broke in the clasp and the hinge. I was told to call back and they would replace it. I did this and I was told they wouldn't do this. It states on their website that it is 100% satisfaction. Well, I didn't get a replacement.

I ordered a 75' hose on 11/22 and wanted to order the 100' hose also, but the operator "didn't know how to do that" and suggested that customer service could add the second hose. I called back to do so and reached someone who "didn't know how to do that'" again. The third person suggested that we cancel the first order and start all over. Their commercial said that if you order one hose, you would get a second hose for a S&H charge. I wanted 4 hoses in total and was given a total price of $111.94. I called 12/14 to check the status and was told that the order was on hold. I called again and talked with someone else and was not happy. I asked to speak to a supervisor. That man told me that if I wanted 4 hoses in total, I would have to pay that charge twice and that I would have to pay for the "sweeper" attachment separately, plus I wouldn't get it before Christmas. I was so upset that I had them cancel the entire order. So here I sit with no hoses and I have to find something else for my gifts. I say it's a total scam and to avoid Telebrands at all costs!

I placed an order online. It's very slow. I did not receive a confirmation email. So, I called the 800 number, only to be on hold a long time. Finally, I was told "You must wait 24 hours to confirm an order and 72 hours to cancel it." I ordered something to be sent to my sister. So if they goof it up, she will have to refuse it to my embarrassment, or I will be liable for it on my credit card account. I am completely disgusted with customer service for this company, which is basically nonexistent! Never again will I deal with them.

Telebrands Sticky Buddy: We ordered in February. It still is not here. Customer service persons are airheads or located in a foreign country. We ordered, the credit card was expired and was reissued. We called. Airhead assured everything now was okay with the new card. I called today, airhead says no record of calling with new card number. Since we have read reviews on this product and basically it's a piece of junk, order at your own risk!

I placed order in April 2012 for $19.59 for 2 Sticky Buddies for $10 + $6.99 shipping and handling. It was voice recorded. I said no to about 10 additional items offered. Today, May 4, 2012, they placed a hold on my account for $123.33 - $104.00 more than my original order and added multiple items and shipping charges without my approval and not at my request.

The sharpener maybe good but their site is a rip off. They have a drop down box that says either special offer of two Edge of Glory's and two sets of three knives. The other option is one Edge of Glory and one set of three knives. I thought I had hit first box and a receipt came back at $6.99 with no description. I thought well it is a special. Today, I received three knives, that is it. I called their customer service and I get sorry and I can return it (I paid s/h) and order from them. I said, "No, I only had choice of two items. Please just send the sharpener." No, they can not do that. "Why?" I ask. I can order direct from them. Finally, I asked for a supervisor and got disconnected.

The order was placed one week ago (7days) and the company does not have our order. We have called them 10 times and they say the orders have not been downloaded yet. First, they say 12 hours, then it is 24 hours. Then it is 48 hours and 72 hours. It has been one week and they have done nothing! This company is on CNN/FOX TV ads, and is a scam. Get them off the air now! Please shut this company down, they are doing nothing about our order and it has been one full week since we ordered the Lint Lizard. They say it has not been downloaded yet? What?

I ordered a Slice-o-matic from the Telebrands marketing company. On top of over charging me on my original purchase, I never received the product. I asked for a refund. Upon not receiving the refund, I called again and, once again, asked for my refund. This process continued on 3 more occasions until I finally asked to speak to a supervisor. Every time I ask to speak to a supervisor the representatives either blatantly hang up or put me on hold and then hang up. This company refuses to give me my refund and is acting very unprofessional. It is a scam.

I have been calling and calling for my refund to be reissued back to my debit card for the items. I called Slim Away for $30.98 and they told me on the 11/21/11 that it was being processed and it should be on my card in 5-7 days. Well, from 11/21/11 till 12/1/11 is more than enough time. I am mad as hell with them. I sent their cheap merchandise back to them on 11/14/11. I ordered it on 10/24 and they keep you on hold for hours. When you ask to speak to a supervisor, they hang up on you. I want my refund for $30.98.

On Nov. 7, 2011; I ordered a Aluma Wallet and because of the way it is represented online. It is totally confusing and I ended up with 5 wallets instead of 2. Of course none of this showed up until the item was ordered. There was no preview. In their FAQ it says you can correct the order by calling. Well, I called back and spoke to a representative and was told it was not in the computer yet. I called them back the next day and I was told the order will be put on hold. I did that two days in a row (so the hold should have gotten through) although they tell you it isn't a guarantee - it seems a lot of people have this issue.

On October 17, 2011; I ordered a Chef's Basket through prompts on the phone. I never spoke to a representative and it was confusing and not clear as to what I bought and how much it was. On October 18, 2011; I called back and spoke to a representative and was told it was not in the computer yet. I called them back another day and I was told the order will be put on hold.

My wife ordered one RoboStir for $9.99. The company took $80.06 out of my checking account. When I talked to the company, they kept telling me my wife had ordered two of them, and at the time my wife bought the item, they kept trying to sell her items that she did not want.

I received a card in the mail saying my ordered item is currently on back order, and that my credit card will not be charged until the merchandise is shipped. I did not order anything from this company, have never ordered anything from this company. Has it been under another name? Anyway, they have order numbers, descriptions, and quantities of items I do not even need (no one in my household does). The company wants me to sign the card and return it post paid to them if I wish to cancel. Where could this have come from? What can I do? I plan to call the BBB NJ tomorrow.

After viewing the Shoes Under advertisement on TV, I ordered the storage system online. I thought I was ordering what was advertised. When it arrived, the storage system shipped was just the plastic compartment part. I then called the company and was told that I had to purchase the deluxe model in order to receive a sturdier storage system and could not purchase just the inserts for the ones previously bought.

Then ***, aged 36, residing at *** Tuticorin, Tamilnadu. I gave order for air lounge and got the same through VPP. Within a week itself, the air has got leaked slowly and become useless within an hour. Then again I tried to fill up the air but I got the same result. So I have mailed to Tele Brands India regarding this issue and asked them to assist me to rectify this problem but even up to today, there was no response from them. Even though the price is high, I had brought the product because of the brand name. But I think now that I was cheated cheaply by them by not responding or assisting me in this issue. I don't know how to rectify this problem. Rs. 6000+ is not a small amount for me.So I need an action to assist me to solve this problem by returning back my money or replacing the product with a new one. Waiting for your reply.

I went to place an order for a product called Heeltastic. The product was $10 with a free bonus and free manicure kit. I ordered 2 of the same. On the website, shipping is $6.99. Then after I was done with the order, it came out to $20 for both and $27.96 for shipping. I could not believe how much shipping was so I looked to see how long it will take to get to my house and it will take 3 to 6 weeks not days to get to my house. I thought I was being overcharged for shipping of a product that only cost $20. Not even 15 minutes later, I called TeleBrands about this.

I bought the product Jupiter Jack, I used it 2 weeks when the control of the volume stopped at one level, "low" you would try to raise it but nothing, but god forbid you didn't turn it back down before turning it off, the radio would blast out a full volume. Since it was just two weeks, I of course did not save the box it came in, so I knew no store was going to accept that even with a receipt, so I called the company, the person I spoke with kept telling me to raise the volume on the radio, well duh!

This company offered the Crazy Critters stuff animals for dogs for sale. These toys have no stuffing inside, making them ideal for dogs who like to bite and tear the animals. When I went on their website to place the order, I noticed that the prices were extremely expensive. When I finally arrived at the webpage with the total cost, I changed my mind and never confirmed the sale.