TeleBrands Reviews

I bought this from a TV commercial. The phone number was wrong and the website didn't exist, so I should have known better. I did a search for the product and found Bulbhead's site. I searched through the products and found the item. Then their system wouldn't accept my credit card. So I tried another. Again, didn't accept it. I finally paid with Paypal.

I have recently received post card saying an item I have ordered is on backorder and will be shipped and I assumed billed in 30 days. To my knowledge I have not recently ordered anything from them and do not intend to pay for anything either. Attempts to contact the phone number on card are fruitless, all that happens is you get moved around in circles and back to the original recording. I have called several times with the same result.

I’m a 72 y/o woman and like this lightweight POCKET hose. I used it for 3 months in small garden area and stored inside during the winter. It had a hidden tear in outer shell and developed an “aneurism-like” bubble on inside lining which exploded and shot water everywhere! I bought another POCKET hose at Home Depot and they told me that you are a reputable company that stands by its products and that I should contact you for replacement or reimbursement for defected product. Please reply.

Called and sent emails many times asking when can I expect to receive my order? I am told on backorder, could be 6 weeks. I asked would someone from TeleBrand call the manufacturer for this product and ask them when do they expect for order to ship? Never received any kind of reply. It has been 4 weeks, still waiting, still being told the same, 6 weeks.

My mother order two books from them, "Miles Bader Bug Book" and "Miles Bader Bigger Pest Book" on her debit card. After the initial charge which I thought was overpriced to start, they kept debiting her checking account monthly for some sort of club that she did not ask for, and they didn't mention. I only discovered it after a year when it had rang up well over $300 more in charges. The bank removed the charges for the last 60 days, but couldn't do anything about the previous unauthorized debits. This company is a scammer and one to avoid.

My husband had ordered 2 lighters (Bulbhead Atomic Beam) back in September of 2017 for $19.99. He received them. I monitor our Visa purchases so that I can see all purchases so that there’s no surprises when our statement come. Surprise - $19.99 was charged again 2 times in October/November, back to back, although we hadn’t purchased anything else. I called the company and they assured me that I would receive credit immediately and that the product was backlogged so it wouldn’t be shipped. The credit wasn’t applied. Our November statement arrived and the $39.98 was charged to us. After another lengthy conversation the (extremely helpful) Telebrands agent informed me that on her end that the purchase couldn’t be seen on her screen and that I needed to fax my statement to the company. After reading other reviews, and seeing the one star ⭐️ I’m afraid that we ate this one. Never Ever Order from Telebrands.

I ordered the Hurricane Fur Wizard with the mini wizard. I checked the box to get a second set for shipping and handling. I received one set with the invoice stating I ordered one deluxe set. So... I guess I got caught in the old "bait and switch" deal. I have waited on the phone on hold for over a half hour with no response from a representative. I tried to email but the site is for checking orders only. Do NOT order from this company.

I purchased the window wonderland units on September 3rd, 2017. After waiting 3 weeks I checked my order status. The order status said they were unable to process my order and it was cancelled. I called and asked why this was that the payment was pending in my bank account. I was told that nothing was charged that it was a hold on my account and will not be charged because the bank declined the purchase. The next day I called the bank and they stated it was processing and will clear at close of business. I again called and they insisted that no payment was taken and basically calling me a liar. They told me to send them my bank statement to show that I was charged.

BEWARE OF ORDERING FROM TELEBRANDS! I ordered the Red Copper Brownie Bonanza from a TV infomercial. The offer was one brownie pan for $19.99 with free shipping plus a free brownie pan and a doughnut maker. I was required to pay a shipping fee for the two free items (brownie pan and doughnut maker). After three weeks I received a postcard stating that free brownie pan and doughnut maker were canceled from my order because the items had been discontinued. Even though the offer I responded to had free shipping on the original item, I was charged shipping.

I ordered a week before Father's Day for the flashlight and lantern. It has still not been received!! I called several times and emailed correspondences. I was told I would get a 5 dollar discount!! It's a scam. They just hope people will assume it gets to who you are shipping it to!! I got the runaround and now they won't refund the money. Told me it shipped again and will be delivered August 9, guess we will see! NEVER ORDER FROM THEM!! If I didn't keep emailing and calling I doubt I would have gotten this far!!!

I purchased the Atomic flashlight and when placing the AAA batteries in, I had two batteries in place into the battery holder and the battery holder got extremely hot to the point I had to put it down on the table and take the batteries out. The batteries were brand new Duracell and I placed in Eveready generic batteries into the battery holder and placed it inside the Atomic flashlight and of course it did not work. I contacted the BulbHead company via telephone and was asked to take photo of Atomic flashlight which I did.

Just FYI: Bulb Idea is really TeleBrands. As numerous reviewers have said, they sell junk. I too bought two of their pocket hose and both literally fell apart and had more pin holes than Swiss cheese.. I do not recall details, but a class action suit was filed and at some point I will get a settlement check (but I am not holding my breath). I ordered two climb carts and now that I know it is really TeleBrands I expect junk but at least my card issuer will reverse the charges if the climb carts are junk.

We purchased the TeleBrands pocket hose last year and shortly after using it, it sprung a hole in it. We were able to exchange it where it was originally purchased. On the 2nd use, the new one sprung a hole as well. We tried to make do with the situation and the hose sprung a second hole. This product is a waste of money and is NOT as their website claims, "And, Pocket Hose Top Brass Bullet features an industrial brass connector with exclusive connector protector that's guaranteed to not to kink, leak, or tear."

Not impressed that the first item in 'Instructions read before use' says 'Remove pocket hose from package' but the instructions are INSIDE the package and cannot be read until the hose is removed! Well done.

I ordered the spin scrubber online. At that time, I was not aware that the company was TeleBrands. After receipt, assembled the product and began a 20-hour charge. After the unit was fully charged, I was able to clean my shower, however, the battery was drained after 30 minutes of use. I then began a re-charge, however, after 8 hours on the charger, the scrubber would not power on. This is not my first bad experience with TeleBrands. I filed a complaint with a state agency on another faulty product, with no results.

I received the Telebrands StarShower Laser Xmas light as a gift from my son. He purchased it through Amazon. It was DOA and did not work coming out of the box. Contacted the Telebrands who advised Amazon was not an authorized reseller and they would not stand behind their product. Then I contacted Amazon who did a flawless return and replacement within one day. Bottom line, BUYER BEWARE on anything you buy from Telebrands. They will find a way to skate on their products with nonsense excuses. And Amazon is the best. Perhaps Telebrands needs to rethink their customer service policies by taking a page from Amazon's book.

I have posted the following to every consumer review site I can identify: I have 3 orgreenic pans 2 years old, very little use because they just don't work as advertised. Everything sticks to them even after they've been 'seasoned'. I KNOW how to season a pan because I cook frequently with cast iron skillets. Pans have to be vigorously hand scrubbed even after going through dishwasher heavy duty cycle. Warranty is explicit that defective pans will be repaired or replaced for lifetime of original owner. 1st customer service rep said the company only had 10" and 12" pans in stock. 2nd customer service rep says they don't make them anymore, have none in stock and offers depreciated refund of $22.78 vs replacement as warrantied! And I'd have to return them at my expense to get that $22.78!!! I paid nearly $60 for them. Totally unsatisfactory! Supervisor has not called me back as promised. DO NOT BUY THIS PRODUCT!

I've never encountered a company with such a non-responsive customer service department. The order from the TV ad with a reduced price was never placed. The phone agents were rude or claimed that they could not hear the customer on the other end (that may be the case since I'm pretty sure they're actually in India). When they were finally reached, they agreed to place the order again at a somewhat higher price and sent a postcard saying the item was on back order. Weeks passed and an email to request an update on the order status was never answered. Their online chat was tried twice, and there was no response to that either.

Merchant order ID **. I received product on 30 June 2016. It was said to me that if I pay using card online I will get a free gift, which I did not received. Anyway, when I opened the product it was found that it was already tampered. Found all plastic bag seals torned. Some accessories were also found incomplete and missing.

I have very bad experience with TeleBrands network limited. They are doing totally a wrong business and cheating the tele consumer. I have ordered Nicer Dicer with Go Duster free. But they sent only the cheap condition nicer dicer. When I call the customer helpline of company about not receiving the GO duster they said "product is out of stock and as the product is available in stock we will send it to you." After dozen of complaints in five month, lastly they said "sir your complaint period is expired now. We did not entertained your complaint." So they are doing wrong business and I suggest the consumer please do not entertained this company. They are cheater. Also they show branded & very high class product on T.V ads but product sent by the company are very cheap quality chinese product.

We are national number one broadcaster. We started a Gym within our premises by purchasing two Treadmill machine from TELEBrands. Unfortunately machines get out of order within 3 months but TELEBrands could not provide service which was required in Guarantee Period. By making repeated request to Company vice President Mr. Rao the company agreed to send service engineer but instead of repairing machines, he take out card and speed sensors with him.

I recently turned 66 (thank you, sit back down). At that age most of life's surprises aren't good ones, but I had one this morning that really shocked me. Just because things seem to happen that way, I had three separate 50ft pocket hoses run over on three separate occasions ruining all three in less than two weeks. No fault of pocket hose, I just didn't get it moved fast enough. Being retired on a fixed income, buying four pocket hoses set me back a bit.

I ordered for The Tiger (the ultimate fat burner) on the first week of August 2015 by cash on delivery. I received the item on 13th of the month, by FedEx courier at 7:30 p.m. After paying Rs. 11544 to the courier, I opened it. I found only three parts of the machine. The other parts like the paddle, the screws to fix the rods in front and back, the manual, the 4 corners to fix it on the ground, the meal plan, & the gift of Rs.2000, which they promised me to give with the product when I ordered it WERE MISSING. Maybe there are some more parts which are also missing which I don't know, because as seen on TV ads I recognised these parts.

From TELEBRANDS INDIA I had purchased a TWIN MOTION Single motor Slimming belt with heating facility, for Rs 4000 in Oct 14. The same developed some heating problem in Feb 15. Upon instructions the same was returned to company with an amount of Rs 500 for repair. I received back the item in Apr 15. But the item was changed as it did not have the heat facility. I returned the product and received back again in Jun 15. This time a different company product (MEDILIX) was delivered. This also did no have heating and it was an old and used belt.

Company cannot ship item ordered. They have excuses of too many orders. In order to cancel you have to go through a song and dance. Will never order anything from this company.

I had a high birthday party this Sat and bought 7 boxes of balloons bonanza. I was very disappointed as more than half the balloons had holes in them as well as they were very very small when filled. Item did not work as it should. VERY UNHAPPY AND WILL NOT RECOMMEND TO FAMILY AND FRIENDS. WASTE OF MONEY.

I've had the OrGreenic pan about two years. No visible scratches or marred places, yet everything I cook in it, even with oil, sticks.

I opened the package, hooked it up to the hose bib and it had 3 pinhole leaks before it had unfolded. I have read reviews by other about Telebrands as to quality of customer service and problems with refunds so I am not even going to waste my time to try getting my money back. I do not want a replacement. Why ask for more aggravation? From other reviews I have read, and my own experience, this product is junk and Telebrands should man up to that fact and refund consumers who bought it with no questions. I bought this item from my local hardware store and no longer have the receipt. The bar code is 0 97298 02389 7.

Pasta n more - I have this product and am satisfied. How do I get the recipe book.. Lost mine.

The first hose I bought broke the faucet connection after 6 weeks of use making it totally unusable for the last of the gardening season. The second hose for which I faithfully and carefully followed the instructions lasted the gardening season. I hooked the hose for this season, very carefully hooking it to the faucet and used it to water my container plantings. The nozzle end separated completely from the fitting. I was sprayed and soaked before I could get to the faucet - 6 feet away - and turn the water off. So your pocket hose has broken at both ends no matter how careful I was in the use. I am hoping you will put this on line as a warning to all those who believe this hose is meant for a garden season. I have already discussed this with my neighbors, family and friends who were interested in buying the hose and advised against the purchase.