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Spotify
Spotify
Overall Satisfaction Rating
3.87/5
  • 5 stars
    15
  • 4 stars
    15
  • 3 stars
    3
  • 2 stars
    1
  • 1 stars
    3
Based on 37 ratings submitted in the last year
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Spotify

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37 Spotify Consumer Reviews and Complaints

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Rated with 1 star
Verified Reviewer
Original review: June 14, 2018

The Spotify website is designed to mislead and misinform you in your attempt to cancel your subscription. Once they have your credit card number you can expect to get charged or even charged twice. The website is deliberately set up this way. There’s only one way to get out of Spotify and that is to request for a new credit card. This way Spotify will not be able to place a change on your new card. Spotify will soon be on their way out.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 6, 2018

When my computer starts acting funny, I know there is something wrong. I can tell when something is trying to control my computer by sending me in directions I didn't command it to go. I have seen worse on computers that had no antivirus software installed. However; I still see the same characteristics of a virus when using Spotify, even with the latest antivirus (Norton). I also found that to make it public knowledge, or write a review, all the domains are taken by Spotify. I don't find it pertinent to go to the Spotify website to let the public know, that there is something definitely wrong. If a reputable company who is not being lured by revenue from Spotify could do an independent study it would ease my mind. People depend on their antivirus to keep them safe; however it seems Spotify has found a way into the homes of many Americans and reaches across the world.

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Rated with 5 stars
Verified Reviewer
Original review: March 1, 2018

Love the app features. I use it all day However sometimes unable to play or forward to a different track. Overall great experience. I am very happy with Spotify.

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Rated with 5 stars
Verified Reviewer
Original review: Feb. 17, 2018

The site is excellent, you just type a band or artist and it brings up everything from them for you to choose your own personal playlist of is free and easy.

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Rated with 3 stars
Verified Reviewer
Original review: Jan. 4, 2018

It's good for people who just want to have noise in the background but not for listening music you want to listen to. If you want to hear a certain song it makes you listen to at least 4 "like songs" until it finally plays the one you searched for. Not user friendly at all.

7 people found this review helpful
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Rated with 4 stars
Verified Reviewer
Original review: Dec. 27, 2017

I like the large selection of tunes and also the fact that I'm given recommendations so I can explore other music types. The site is easy to navigate and I find myself spending more time than I realize checking out new artists. Overall I feel it's worth the monthly cost and would recommend to my friends.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 20, 2017

Spotify should provide more variety and more diversity with the playlists. Instead of 6-8 daily playlists, add more for the genres we listen to. Other than that, I enjoy discovering other artists.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Dec. 14, 2017

Great service for the money! Enjoy picking my own music and music sounds great. I love this service and would recommend to anyone. I have even got my family hooked!

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Rated with 3 stars
Verified Reviewer
Original review: Dec. 11, 2017

When listening to the music, they want you to listen to their sponsors. I don't mind listening to a sponsor but not for ten minutes at a time. Their sponsor spots need to be kept shorter.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Dec. 10, 2017

Spotify has a great selection of songs and artist. Happy with the service for 2 years. Would recommend to anyone that has asked me about it.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 9, 2017

It's difficult to upload a profile picture. The user interface needs to be updated. A subscriber should not have to be regulated to use Facebook or any other social media website in order to set a profile picture.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 8, 2017

Spotify is awesome. Great selection of music. They create playlists based on music in the playlists I created and do a phenomenal job. My only gripe is via casting... there are lots of screen freezes and dropped connections while casting. Not sure if problem with Wi-Fi or Spotify. Otherwise Spotify is perfect.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 3, 2017

I love that Spotify has a Discover Weekly and Daily Mix just for me and also being able to save so many albums! The website is very easy to handle especially for someone that is not tech savvy.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 2, 2017

I just purchased a new vehicle and found that the newer vehicles, have, if any, CD players for only one CD. My previous vehicle had 5 and now, I'm searching for a new venue... enter Spotify. Easy to use with my Android and the selections are great.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 1, 2017

It's easy to use and has a lot of the new and older music. You can also choose the premium or free service. The selection of songs is what keeps me with Spotify.

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Rated with 5 stars
Verified Reviewer
Original review: Nov. 30, 2017

Spotify has a large selection of music from acoustic, country, blues, rap and R&B. It is user friendly and provides hundreds of hours of listening enjoyment!

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Rated with 5 stars
Verified Reviewer
Original review: Nov. 29, 2017

Very good music service, easy to use, great price and selection of music, and share with up to 5 family members in your household. Select play of the day, go through their great selection of music like you have been listening to, make a playlist to keep and play again, and change it at will. Also shows new releases and old favorites.

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Rated with 5 stars
Verified Reviewer
Original review: Nov. 16, 2017

Spotify is a music service that is easy to use on all of my devices: phone, laptop, tablet and streaming device. I often discover new music through this service.

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Rated with 4 stars
Verified Reviewer
Original review: Nov. 15, 2017

I like Spotify. It plays the same artist which I enjoy. I don't like how Pandora skips around and iTunes, you have to have the product that needs iTunes. It's not compatible with my device.

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Rated with 2 stars
Verified Reviewer
Original review: Nov. 14, 2017

I don't find Spotify easy to use. I'm looking for a better music system. I couldn't find certain music I was looking for and was just not happy with the way it was set up.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Nov. 13, 2017

I finally caved and upgraded to Spotify Premium. It was worth it. The digital quality is excellent. I like being able to switch lives devices with ease. The selection is fairly good, but I've stumped it a few times.

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Rated with 4 stars
Verified Reviewer
Original review: Nov. 12, 2017

Spotify seems to be great deal fits my needs and can have up to 5 users and pay 15.00 a month. I would recommend Spotify. I have been using Spotify for quite some time.

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Rated with 4 stars
Verified Reviewer
Original review: Nov. 11, 2017

I love Spotify. It contains classic rock, jazz, Buddhist, Hindu, Goddess, new age, meditation music and new to me artists. There is always something there to match my mood. And I don't need to store CDs anymore!

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Rated with 4 stars
Verified Reviewer
Original review: Nov. 10, 2017

Checked out a lot of streaming music and love Spotify the best. My biggest complaint is that it's hard to find playlists of a certain genre with mainstream music.

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Rated with 3 stars
Verified Reviewer
Original review: Nov. 9, 2017

The music choices and organizational features were superior. Their admin services left a lot to be desired. When billed and I called about it, they couldn't find my account.

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Rated with 5 stars
Verified Reviewer
Original review: Nov. 9, 2017

I actually enjoy Spotify and I really enjoy the services. I would not change anything. This is the only service that I have tried and no intention of switching any time soon.

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Rated with 5 stars
Verified Reviewer
Original review: Nov. 8, 2017

I love Spotify because it helps me listen to full albums. I have the free streaming service but I am still able to stream music from my computer. When I use it via the app on my phone it will play an artist of your choice in shuffle mode. You are allowed 6 song skips. You will also have to listen to ads but that's not big deal. You can create playlists and share them via several social platforms as well.

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Rated with 4 stars
Verified Reviewer
Original review: Nov. 8, 2017

Great format and selection. Only problem, Spotify has problems with App. Each time you turn on the cell phone, it uploads old files and can't seem to solve it.

2 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Nov. 7, 2017

Spotify would be perfect if you didn't lose your music after the trial period. With the economy & competition who can afford a premium? All I could afford was the trial period.

2 people found this review helpful
Rated with 4 stars
profile pic of the author
Verified Reviewer
Original review: Nov. 5, 2017

Spotify works great on Windows & Android & probably Apple too... But on Chrome OS it skips in & out a lot. Wish they'd fix that!! Spotify has a great selection of free music more than any other service that is free other than FrostWire & Pandora. Like Spotify's format.

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Spotify Company Information

Company Name:
Spotify
Website:
www.spotify.com
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