Healthgrades Reviews

Essentially an echo chamber for reviews. Any negative opinions are rejected, even when heavily edited. The nuances and difficulties many may face in healthcare will be difficult to fit into the guidelines of what they consider an "appropriate" review. Unless you're singing praises to your doctor this probably isn't the place for you.

When I went to Healthgrades.com to write a negative review of two others one who was their a nurse from 2019-2020 and one who was a doctor from summer 2000-August 01, 2017 working for years making bully jokes of me and my family. Let me say one thing. Healthgrades is the most laziest company I’ve ever complained towards. I’ve wrote a complaint of the nurse and the doctor who was there. What I’ve said was the truth and they didn’t believe it. I’m human so is everyone else. Everyone counts. I was treated this way because of my mental illness. I’m human and I can function like anyone else.

I wouldn't recommend HealthGrades to anyone. I left an HONEST, TRUTHFUL review of a very terrible doctor and they refused to post it. It did not meet their liberal values and doesn't align with their kickbacks from the doctors. HealthGrades manipulates their review system which is bias and untrustworthy.

I wrote an honest, respectful review regarding my experience with a doctor. I didn't violated any guidelines yet my review was rejected. It seems like if a person review isn't a positive review then it's not accepted. It's not only unethical but bias. Reviews are supposed to be based on a person's experience good or bad yet when you write a not so good review about a doctor it's not posted. I sent Healthgrades an email. It was rejected as well.

I had numerous negative experiences with a physician and wrote a review regarding his actions. Healthgrades apparently won't publish negative reviews. They apparently censored my review stating it went against their guidelines. I was only stating the truth.

Healthgrades.com removes real people's reviews to protect bad doctors! Reviews will magically disappear or re-appear and ratings will change on the fly mostly to favor doctors at the cost of patients, always at the cost of patients. That should tell you a lot about the reliability of Heathgrades.com's ratings and reviews.

This company has no phone number to actually talk to someone. An account was made without my knowledge and/or authorization. I had several clients who claim they put reviews and did not show up. Does not appear to be a legitimate company.

Doctors now work in corporate entities, part of large medical organizations. They are expected to handle their patient visits quickly and efficiently. On the surface, Those are worthwhile goals. However, it results in greater pressure on the doctors. Healthgrades only adds to that pressure. The medical corporation uses those grades to pressure doctors. How much pressure depends on the ethical behavior of the corporation. Who puts pressure on Healthgrades? Who monitors them? In general, I believe in oversight but it has to be enlightened and not just profit oriented. I was going to say as much to Healthgrades but they don't provide any contacts.

I have seen many similar reviews as mine. I have posted mostly positive reviews of doctors. One negative one and they won't publish it. It was a completely accurate description of my experience. I am aware that the doctor himself/herself may not be so bad, but who is responsible for how the office is run? If the staff are unorganized, rude, miserable, unaccommodating, unsympathetic, doesn't that represent the entire practice? This site cannot be trusted. They were probably threatened with a lawsuit from a few doctors and now the truth can no longer be posted.

I was not even aware the site existed until a customer brought it up. This company collects your information and puts it out there to be judged by anyone anonymously. The Healthcare professional has no defense except to send out some generic response to whomever may or may not read it. Bad part is.. the damage is done. How do we know we ever treated this person or met them? The only person allowed the privilege of slandering another person is the reviewer. Very biased platform, unprofessional, and damaging to healthcare professional. And the site is to help people make informed decisions about provider? And guess what.. you have no control over them putting you on their site. I am not happy with this. I did call Healthgrades. Their response was, "‘Too bad’ we have this right". I want my name off their site. I’m considering slander under pretense of ‘helping’ who?

I am a physician who has received false negative reviews by people who have never been a patient of mine and despite notifying Healthgrades and offering proof, they refuse to remove them. Allowing fake reviews undermined their credibility and harms my reputation.

I write almost exclusively positive reviews. Excellence should be recognized. These get published and I am glad for these practitioners. That said, no righteously negative and equally informative review will ever see the light of day on Healthgrades. Just pandering to docs. Clearly I am not alone in this opinion. Maybe a not so bumpkin poor review will get at least to the doctor. Nobody performs well all the time. Sometimes fundamental policies need correcting. I will continue to participate in this service for the good docs. Guess the bad ones will just get away with it when it comes to Healthgrades. Just can't resist. To the so sensitive Doc. who accused us of being a bunch of dolts wielding a computer with a bad attitude in craven secret; get a handle on your hubris.

I do not trust Healthgrades anymore. They only accept my positive reviews not the negative. I wrote 2 reviews and they excepted the star review but not the written review. I have been wondering why there were so many reviews but not many written reviews, now I know why. In addition their lists for doctors are so out of date that 90 percent are no longer legit numbers or practices. NO, I won't use this site for anything anymore, I dont trust it.

As a practitioner who did not consent to be on this site, I agree with many on this forum that Healthgrades leaves practitioners vulnerable to personal vendettas from anyone who wants to conduct an anonymous smear campaign. For example; I have worked with many domestic violence victims and their children and have advocated on their behalf, which leaves me subject to reviews from their batterers. A review of this nature would hardly be representative of my skills or compassion when working with clients. The best referrals are gathered through word of mouth, not by anyone with a keyboard and a strong opinion.

It is very easy to get a positive rating onto this site, not so much getting a negative rating published. They will sent you a notification saying you didn’t comply with their rules but not tell you why an obvious ploy to get you to drop the matter. What possible good is a site where you can post good reviews but not bad.

Healthgrades obviously cares nothing about service, as I see NO WAY to post a review of Mission Hospital. Very shady looking site. I signed up, logged on and see no way to post a review of an acute care facility. This is completely unacceptable. Ridiculous in the extreme. Healthgrades gets an "F".

I left reviews of two physicians on Healthgrades. One was a very positive review, the other a negative review. I received a confirmation email that my reviews were approved and would appear within 24 to 48 hours. It has been two weeks and they still have not appeared. I tried to contact Healthgrades via email and have not received any kind of response. I am very disappointed in this company.

Recently, one individual left 2 vicious and personal reviews of me on Healthgrades on the same day. From the wording, I strongly suspect the writer is the severely disturbed relative of a long time patient of mine. The reviewer came to my office once 1 1/2 years ago, loudly ridiculed patients waiting to see another physician and screamed at and threatened my staff and me for reasons only known to him. My patient (his relative) and I tried to calm him, to no avail.

Extremely bad company. Have had fake reviews posted that they will not remove despite multiple requests. Looking into a lawyer to file a multimillion dollar class action to ensure this nonsense website shuts down.

Healthgrades posted a 1-star negative review from a non-patient (someone who called the office inquiring about narcotics and was declined to be seen at our clinic). They gave 1-stars across multiple parameters without ever stepping foot inside the clinic or seeing anyone on our staff. Healthgrades refused to remove this obviously out of character fake review.

An anonymous person left a Healthgrades claiming that as a physician we broke their daughter's neck. First and foremost that has never happened, second we are not doing adjustments, third we have never had a description of the patient that it was left about. We contacted Healthgrades as this was another physician that left it, wording etc it was the physician I had previously worked for and left who said they were going to leave reviews everywhere. We have went through this same process with Yelp, Google etc and are now perusing legal litigation against this person. Healthgrades deemed they cannot remove it so fake people can leave reviews but actual positive reviews do not get posted. Defamatory libel statements from patients that do not exists ruin the reputation of hard working physicians.

I'm a physician and almost all my Healthgrades reviews are negative, and some of the seem to be written by the same person. All are anonymous. Question for Healthgrades, how can my Healthgrades reviews be so poor, but my institutions internal Press Ganey are mostly 5 star? Something is fishy.

Reviews from top-rated MD posted on page of diff MD from another city. There are two MDs with the same name who both appear to be orthopedic surgeons. They practice in two distant states (the one with the 5-star reviews is in Illinois and the one with no reviews of his own is in Pennsylvania). They appear to be both named Venkat **. Whether the problem was caused by the unrated doctor submitting the good doctor's reviews as his own, or a disastrously flawed Healthgrades website system is unknown, but even if the unrated doctor entered the false info himself, a functional system should have flagged it and taked action when all the reviews for a Pittsburgh practitioner came from Floss, IL. I don't suggest anyone trust info from Healthgrades. I am reporting this to the newspaper "USA Today" in hopes that they will expose the shabby practices of this rating group.

I am a physician who has been in practice for 20 years. I recently reviewed my ratings and reviews on Healthgrades, which allows anyone who claims to be a patient leave a review for me despite me never agreeing to be part of this site. There were personally disparaging and very similar comments left by, supposedly, independent reviewers. Half of the reviews left in the previous 6 months indicate in the review that the author is not actually the patient (one is a parent, one a husband of a patient, and one the daughter of the patient). I challenged the three reviews that were meant to be personally insulting; one was removed by Healthgrades.

Doctors just pay this site to write what they want and delete what they want. Very dangerous to people putting their life in someone’s hands. I was very manipulated thinking I was in good hands and my health was completely destroyed. These sites should be exposed for what they truly are.

I tried three times to submit a request to Healthgrades through their "Contact Us" online form that a patient review be removed from my profile not because it is critical but because it is inappropriate and inaccurate. It was not written by my (adult) patient but by his mother to whom he had not given consent to release his medical information or participate in his treatment; her statements about the costs of my services are untrue; and she made baseless defamatory accusations that I harmed her son and am dangerous. I have received no response from Healthgrades. It does not serve the public interest to have invalid reviews on a physician review site, nor does it protect the personal integrity and business reputations of competent physicians who have been unfairly victimized.

I submitted reviews of physicians that I had excellent experiences during visits, and doctors who are medical bullies. Healthgrades only displays the good reviews of doctors, and the only negative reviews were about support staff experiences. Very misleading.

An oral surgeon in my community is in jail for sexually abusing numerous patients over a period of several years, including minors. His license has been revoked and he is no longer practicing. I informed the Healthgrades website of this, telling them they needed to update his page. They did nothing. It is still showing him as having no disciplinary action taken against him, ever, and it shows him still in practice. This is a huge slap in the face of the people he has abused and it misrepresents the current situation regarding this oral surgeon.

If you compare doctor or hospital ratings, but especially individual providers, Healthgrades always shows the lowest rating, why? They combine office staff, billing, etc in the ratings to rate the provider, even if the provider had a high individual rating. Healthgrades is VERY inaccurate and should not be used as a tool to rate a healthcare provider as an individual. Even when this was pointed out to them they referred to their policy and did not evaluate the whole picture, not a good rating website!

How can a company be allowed to exist, when it doesn't protect small businesses? Not only that, but those of us who are out there helping and are vulnerable to those with mental illness (and their misdirected anger) fall prey to drunken words and negative reviews. What about when it's not a client, but a boyfriend, or girlfriend, husband, wife, son, daughter of someone who is in therapy, and he or she doesn't want to look at the abuse inflicted...?

I cannot remove my age from my profile. Who wants to know how old their doctor is anyway? I mean come on- I am a woman and appreciate my privacy in this respect. This website is patient friendly, oh yes, a place to air grievances but in turn, I have no way of responding or addressing any slander the patient wishes to write against me. How do I give this website ZERO stars?

Healthgrades is not just a review site. This is a front for selling their marketing and advertising services, services that go outside Healthgrades. Their website will ask if you are a third party and encourage you to fill out information about the client, so you believe they are going to help you. After a day, they send an email that says this, "Healthgrades does not permit 3rd party firms to represent or manage providers, group practices, hospitals or healthcare systems with Healthgrades. Please ask your client to contact Healthgrades directly." Ad agencies and consultants would be wise not to send them client info. ZocDoc and WebMD are much more legitimate than this marketing company posing as a review site.

Healthgrades is a horrible website for Doctors. It is not monitored, reviewed, or given the opportunity to get the entire story from the Provider side of the reviews. Healthgrades allows people that are not even a patient from a provider's office, leave a negative review out of despite of that person. It also allows people to leave a review with information that is against HIPPA laws and full of false facts and statements that are lies. When you try and dispute the review, they say it is not against their policy. This website should be taken down because it is only destroying small practices that are doing the right thing ethically, medically, and treating all patients fair and with respect. They need to be sued.

Shortly after using Healthgrades to contact a physician I received a phone call from a woman telling me she was with Medicare and that since I was having issues with hip pain I was eligible for a new benefit "at no personal cost to you." I hung up and contacted Medicare who told me they don't make calls like that and hanging up was probably a good idea. I find it disturbing that Healthgrades provides a phone number in a box that says "Make an appointment" and answer it like they are the doctor's office, asking for the kind of personal information that a real doctor's office would ask a new patient, including address and phone number and my complaint, and within the hour I get a scam call from someone who obviously has access to it now.

I have made several requests to Healthgrades to have a negative review removed from my profile as it provides private medical information about one of my patients. The review was provided by individual whom I never provided any services to. I have communicated this to Healthgrades on several occasions and my requests have been denied. What they are doing is illegal!!

1) List of providers in areas are out of date. 2) No way to reply to individuals without violating HIPAA. Example, man left negative review because he was sent to collections. This was not mentioned in his review. 3) No way to reply without violating HIPAA when someone is upset because they have been fired from the practice, again taking medications incorrectly, multiple no shows, etc. This info is not in review. 4) No way to contact individuals in order to try to reply to complaints.

I am a successful psychologist in my area and have seen many, many happy clients. However, one very mentally ill client left a horrible review, and it is the ONLY review on their site. Not only do I see this client's family and it violates HIPAA laws for me to respond and acknowledge that he is a client, I cannot ever break confidentiality, or state that a past client is lying as I swore to "do no harm." Seems very unfair that Healthgrades allows false statements to be left in their reviews without taking into consideration that my reputation is being ruined and I am LEGALLY AND ETHICALLY BOUND NOT TO RESPOND. HORRIBLE for my small business.

I am trying to read reviews of my plastic surgeon but only his good reviews are available to read despite the fact that there are several 1 star reviews! That is really concerning to me! I have surgery planned for November 28 of this year and really need to read all opinions and experiences. This is a major flaw and now I really don’t trust the site.

Reviews not monitored. 0 effort is being made by HealthGrades to validate reviews. It is not possible to contact them either. They don't require any text typed to go with reviews, like this website does. It's a ** agency...

Found a Doctor using Healthgrades. Find a Doctor site. Called the Doctor's number as specified on Healthgrades' site to schedule an appointment. Turns out, this number wasn't the Doctor's office number. The service that answered my call took my personal information and then forwarded me to the Doctor's office. They didn't pass on any information to the Doctor's office. They added no value whatsoever and wasted my time.

I have prostate cancer. I had radiation treatment for it at the Methodist Hospital. I love Dr. ** who did an awesome job. After the new year started (2018) my insurance said I had to use the Cancer Center in Sugar Land, and could not go back to Dr. **. So I saw Dr Julia **. She did nothing for me. Nothing. What she wanted to do, now that my radiation treatment was over, and before checking if my PSA level was down, she wanted to have me get on the Hormone deprivation treatment. I said, "Tell me about it." She did not. Then she sends me a huge bill, basically for chatting with me.

As a physician, locations that are incorrect need to be correctable and the website was not functioning. I was unable to respond to a consumer's complaint though it appeared on the website that that was a possibility had it been working properly. Then, going to the Contact Us portal, it was also non-functioning so I could not seek a remedy with the exception of a snail mail address that was provided and presumably that mailbox would be functional but rather useless in today's world.

These reviews are totally slanderous. I notice that MDs who are affiliated with the local Ivy League teaching hospital all have ratings of 5 out of 5. Obviously someone is manipulating the data. All it takes is one or two low ratings to pull your average down significantly from 5/5. Outside docs tend to have ratings of 2-5 out of 5.

Doctor Brody ** is a very uncaring doctor, I have lung and breast cancer! Dr. Brody ** was not there for me when I needed her... She still hasn't called to see how my treatments are going and she isn't very ethical when it comes to my needing her!!!

A patient asked me out on multiple dates and I declined. FYI I'm happily married and wear a wedding ring. She then found my email address and continued to ask me out on dates. I ignored these emails. She later threatened to post a negative review about me online. I saw that she has posted a horrible review on Healthgrades. How can I tell? Because of the details that she included in her review - I think that she wanted me to know that it was her punishing me. I explained the circumstances and requested that Healthgrades remove this review. They refused.

Worst excuse for rating site. They don't monitor anything and are not actively involved in the site. I've tried to communicate with them numerous times for help or various issues, no one ever responds. The site runs on auto-pilot and is subject to the same lies and dishonesty that Facebook and other sites had problems with. People can post indefinitely and not be truthful. I've gone to several doctors that were rated 5 stars and found that on every other site they have 1 or 2 stars. Don't use Healthgrades. It's a farce and not accurate or fairly managed.

I placed an honest review on Healthgrades, regarding a real life experience with Dr. William **, out of Lewes, Delaware. (I hate using the term doctor, when referencing him -- so I'm being nice right now). At any rate, ** conducted a lumbar fusion that failed. Instead of listening to his patient, he suggested arthritis and injections. Turns out, his fusion failed and I had a fracture. Needless to say, I had to have a revision surgery (under one year) with more implants - because I begin showing signs of scoliosis, because I was leaning to help compensate for all of the pain I was enduring.

I went to Dr. Ruth with a Severe gout attack, I could not walk. Just a little history, I am a colon Cancer client. I have been having problems with Gout since 2008. I was seeing another Dr. that did not refer me for her services. I had to look her up in my network... The staff at Dr. Ruth office is Super nice, helpful and professional... When I was called back by this Wonderful lady Eva, but before her it was Kay That worked my insurance out so that I could see Dr. Ruth. I Highly recommend this rheumatologist. She's caring, concern and passionate, I only say all of this because I have visit many doctors because of my condition. And I truly would like to say Dr. Ruth ** please keep doing what you are doing, because you are making a different in your client's lives... By the way I can Walk without a cane!!! Dr. Ruth **, Rheumatologist Keep up the great Work.

I have been trying to have Healthgrades.com remove a review that was slanderous and false. Not only will they not remove it - they will not allow me to comment below the erroneous review. I looked them up on consumer reviews and found several complaints against this company. False information is damaging and is wrong. How they get away with this is criminal. There may be case a for a class action suit against a company, they need to do the right thing.

I saw there was a false post on the Healthgrades site and attempted to contact them to remove the post. They sent me an email informing me that they are not going to remove the post. This is fraudulent and false and definitely, want it removed due to it is not me who posted.

I just spent 30 minutes trying to leave a review for my physician. I attempted to backspace. It would change letters or completely remove them. Terrible lag time. I was about to finish my review and it kicked me out and totally deleted my comment. How can they represent our physicians without the proper equipment that allows us to do what needs to be done. As 35 yr employee in healthcare I am very aware of how the reviews work and what they mean to the providers. Healthgrades need to provide the proper software for their reviews or quit asking patients to complete them.

I actually had a practitioner post a fake 5 star review of herself posing as me & using my name. I can only imagine that the rest of her positive reviews are fake as well. This is someone that I would never rate as “5 stars” (quite the opposite) and the fact that she actually went and created a faux profile (using my name) totally creeps me out. It’s nice to have a healthcare review forum for clients/patients but I very much question the validity of what gets posted. As for “my” review, I’ve requested that it be removed. We shall see...

I have had 30-5 star reviews on Healthgrades, and as result have received additional patients, which I appreciate. Approximately a month ago, one of my patients gave me a 5-star review with comments. There was a typo in his comments concerning me, he used the word "experience"; it came out in my review as "sexperience". He has tried numerous times to have Healthgrades correct the error. No response or correction. I have tried several times to do the same. No response or correction. Both of us followed the Healthgrades protocol. It appears that Healthgrades has a major customer relations problem. Now, I am concerned, if I should receive a negative review, would I have a chance to report my side.

They allow people who may or may not be patients to leave reviews. They do not respond to emails asking slanderous false statements to be removed. If a patient or reviewer states the truth although hurtful this OK. However, why must lies, untruths and slander be tolerated?

This site posts fraudulent reviews. All the reviews they posted about my business were inaccurate, and half were from people who were never seen by me. They never check and make sure info is accurate. I tried to contacted them numerous times, without result. After 2 years, they send me an email stating it is my fault I get the bad reviews. I know multiple other physicians who have exactly same issue like me, and never posted a review here due to lack of time. They should be hold accountable for ruining so many doctors reputations. Can an investigation be open about the way they conduct this website?

Healthgrades will make it seem like you are calling the doctor's office, but really you are calling Healthgrades and they will take down a lot of information about you before transferring you to the doctor's office. I did this and they took down my address and age and insurance and when I was transferred to the doctor's office I was told they don't have any availability. Avoid.

A review about me was malicious but also could have easily been identified as bogus as I am an adult psychiatrist. The review claimed to be about a child. There was no way to immediately contact anyone. Also, studies indicate there is not a positive correlation between patient care and health grade scores. My sister, an attorney, (see review by Elizabeth in Venice) has also had such a hard time getting a positive review of her doctor (who had also been the victim of a bogus and libelous review) posted despite multiple attempts to submit the review and contacting Healthgrades. I was unaware of her experience and had the pleasant surprise of seeing her comments without any prior bias from her. In short, the site is Inaccurate and thus misleading. Although I was unhappy that I was misrepresented, I am far more concerned about patients being recklessly misled. First do no harm.

I have now reviewed a VERY bad physician three times on Healthgrades without receiving an email to confirm. I in fact wrote the review and it has never been posted. Now my friend had the same experience with the same physician and apparently Healthgrades is withholding these bad reviews for some reason. You cannot trust a website that picks and chooses the reviews they print and give horrible doctors decent grades.

When I questioned the validity of the one negative comment I got, and showed Healthgrades the background of it not being true, Healthgrades stuck to their policy and refused to take down the negative review. I asked to be removed from Healthgrades altogether, and they refused to do that also, saying that unless my NPI is canceled, they cannot do that. They are not easy to reach, not friendly and very unresponsive to dispute negative ratings.

All Brite Dentistry - Most people do not look forward to going to the DENTIST!!! Dr ** is friendly competent a wonderful person who puts the patient at ease. I have heard her working with children, while I was in another of her waiting rooms, I was so impressed I will be bringing my grandchildren to her. She cares, is very careful in learning all information. I trust her and would highly recommend her to anyone. I am honestly glad to have met her and have her in my family's life.

I tried to submit a review on three separate occasions to no avail. There was NO email sent to verify and no phone number or contact information for an inquiry. Is this website a scam - I would expect more professionalism regarding clinician content/recommendation!

Three times tried to write a review about a merchant and three times was told that I would receive email verification for its posting and three times I did not. I assume that this means that the reviews on this site are fabricated as I, a real customer of a medical provider, could not post a legitimate review.

I have been in practice as a psychologist for 25 years. (Ann **, Ph.D. in McKinney, TX). I have never had a negative review posted on any site until your anonymous posting about me dated June of 2017. The reviewer mentions Manassas, Virginia. I have never seen or known anyone from Virginia. I have been experiencing a legal issue with an unstable individual (not a patient) who is being investigated for harassment and threats on my life. I suspect this 'review' is connected to that individual.

Heathgrades on this site I don't know how many times nothing was accomplished. All they do is give you a list of doctors you already know about so I don't know why they're in business. They have no business ethics at all. You post something and all of a sudden you go back in and it's changed. Most likely on doctors and their facilities. I don't know who is behind this site or business. The people post and because to complain. Shouldn't it be investigated? That's the reason for sites like this. I think people need to be heard and not looked over so I will not use this site again. It does absolutely nothing.

I currently have a 3.9 star rating. So, you might say, why am I complaining? That's because I have two very negative reviews, one of which was recently mentioned to me by an attorney as the reason he was reluctant to refer a client to me. This leads me the following: I have no idea who these so called reviews come from. Healthgrades also has no idea where these reviews come from. Any person in the world can claim they are a patient of mine and say anything they want. There is no verification process! Due to HIPAA regulations, I couldn't even actually respond if I did know who these people who wrote the negative reviews are. I have only been able to make a broad generic response, but the damage is already done with the negative review.

This is the worst website ever, they do allow people to place reviews online without verifying the information if accurate or not. I called them to dispute an inaccurate review placed by an unhappy patient, which was discharged from our practice for non payment and bad behavior, they would not even talk to me, could not verify the patient review, nor they had a proof it is accurate. Same happened to my other colleagues and is hard to understand how this company is still in business. They should be taken to court for destroying physicians' businesses and posting lies on their website, without verifying the information, or having a proof is accurate.

How is this website even legal? Promoting defamation and one of the most unethical and biased ways in reviewing a physician. Patients I haven't seen making a complaint. How is this website allowed to gather personal information such as listing a physician's age. A class action lawsuit needs to be started to put an end to such illegal activity.

I am an Occupational Therapist who doesn't own a practice anywhere. Somehow this awful place got ahold of an NPI that was given to me by a contract company over 10 yrs ago (2005). Since then I don't have an NPI anymore. Now, my name comes to the top of Google search with bad reviews for people I have never seen (probably a disgruntled boyfriend). Healthgrades refuses to remove my name, address, ph no. What a terrible rotten service. Follow the money, this organization is probably run by George Soros or some other evil philanthropist.

Healthgrades is a completely unethical and biased website. I don't understand what they get from it but for some reason they only published a horrible comment about my physician and when I read the comment, I added my own complimentary comment which was NOT published. I wrote to them and a person by the name of Armando wrote back to say that they WERE properly recorded! I kept checking and they were NEVER published! That was October 2016 and to this day, my comment has not appeared.

I have been going to Dr. ** for a few years now. I believe he shows much concern for his patients. He will explain fully and shows compassion for his patients. I will continue with his service and believe he will strive to find the solution to my and any other patients problems.

Healthgrades' Board justifies their data capture policy by stating that providers' information is openly populated on the net. That part is true. Evidently, in their view, this gives them free license to vacuum up providers' names and create a site that makes money from our intellectual property from a variety of revenue streams. Great business strategy, horrible ethics. What their policy can never justify is their strategy of coupling a data sweep with unvetted customer reviews.

I left a positive review for my original doctor who has retired and I left a negative review for the doctor that replaced him. My positive review was never uploaded and my negative review was changed to a 3 star review.

Healthgrades is dishonest and unfair. We never signed up and now receive negative reviews from people who are NOT our patients and we have no way of responding. We called the customer service line and they said they could not take these bogus reviews done. Also, this website allows disgruntled patients to write whatever they want, even if it's untrue without being challenged, which reflects negatively to my practice. I pay for my own service, Demand Force which allows us to always address any negative thoughts or comments. I don't want my practice listed on this website, it's unfair and dishonest. The reviews are bogus and many are not true. Please address this issue. I am not the only doctor that feels this way.

Will not let you leave a positive review or make corrections on reviews, even after exhausted attempts to do so. I am aware that most internet reviews are negative, because most people only post reviews when things don't work out for them.

My business never got reviewed before this individual began to leave slanderous and blatantly false comments that could negatively affect my business. The reviews from healthgrades.com also managed to show up on the top whenever a google search is done for my business. It all started when I sent a delinquent payment case to collection and had to go to court twice to resolve the issue. All the bad reviews (with 1 star) I got since seem to be posted by the same person even though different names were used and vicious and baseless in the nature. All the reviews have grammatical errors, which also indicates they could be posted by a same individual.

They are using the bad reviews to get doctors to try and offset them by getting more people to sign up, then they apparently sell the email addresses to marketers. The positive reviews are often left out, which many of my patients have told me and others have complained about this here. They don't care what people say on this site, but they apparently do resolve complaints through the Better Business Bureau: www.bbb.org. I suggest that all of the providers who have complained here post their views on the BBB website and file a complaint there. The patients can likewise file complaints for false advertising because they are relying on these websites to find providers and they are getting skewed results that may be leading away from perfectly good health care professionals just so Healthgrades can make a quick buck from their email addresses.

Horrible site. My patients told me they have tried to post excellent reviews, but only one negative review shows up, which is slanderous and a personal attack. I have contacted Healthgrades multiple times, and they do not respond. Any class action lawsuit would be welcome, please include me. This site should be taken down because it destroys the reputation of good practitioners.

I am a physician who received a review from a patient that threatened me physically. I had him escorted out from my office but now the patient has written one review citing me as unprofessional. There is also one other review using the same language on the same day that I saw the patient in the office later on. I think this is unfair and never signed up for a Healthgrades account. I have decided to change the location of my practice over this and want my profile taken down so that it doesn't affect me at my new practice but have received no response from Healthgrades with regard to my inquiries to do so. Please help!

I am finding out what they cannot be trusted. Tried to put up a review on a Dr. ** that butchered me on a amputation revision. He botched it big time. The reason he gave for doing it? He "Didn't like the way the last surgeon left it" and they would not allow a negative review.

I have been trying for six months to have Healthgrades remove a review that was on the WRONG doctor. I had never seen the individual and was clear that she saw another physician with a similar name in the same town. Not only will they not remove it - they have been unwilling to allow my comment below the erroneous review. This is a sleazy company. Unreliable reviews. If ever there was a case for a class action suit against a company, HEALTHGRADES fits the bill.

While multiple patients have reported that their positive reviews of our practice never showed up on the site, Healthgrades permits false/slanderous comments from unverified reviewers! Our practice has received two 1-star reviews that included false accusations. In both cases the reviews accused of actions that, if true, would be tantamount to malpractice. In both cases we knew who the accusers were because of the dates of their statements & certain comments made in their reviews.

I'm waiting for Healthgrades to get back to me about a new, clearly incorrect rating. Additionally they have my profile and even state wrong. I practice only in Florida visiting home-bound geriatric patients, but someone in Pennsylvania gave me one star, complaining about "staff" that I don't even have. Healthgrade is touting themselves as providing useful data to patients, so they have a duty not to knowingly post fraudulent data. That would be negligent, and cause harm. If anyone has advice how to get Healthgrades to do the right thing, let me know. Also we should all write to Google to explain why Healthgrades shouldn't get top billing. Also we should contact Healthgrades' advertisers to suggest advertising on a more reputable site. Also, regarding class action, count me in if they don't remove my profile or remove the fake review within 3 days.

I am a physician and I disagree with how Health grades shows their ratings. I had positive reviews that never showed up and some that have been taken down. The negatives show up front and center though. Negative reviews often show up if we refuse to give narcotics or in one case when I reported child abuse.

Dr. Melvin ** - I wrote a negative review for this doctor. He treated me for almost three months for an eye allergy and when I went for a second opinion I was diagnosed with eye lymphoma. This review was completely removed from health grades. If this site is going to hide negative reviews it should not be in business. This is a deception to the public that rely on honest reviews.

I wanted to write a review of dr ** because I feel that this man is getting treated unfairly by the justice system and by the local papers. I have dr ** as my doctor since 1994 and he has been the best doctor for me. I have never had any complaints about him and his practice in loveland. When dr ** did all my operations he always came by after the operation and seen how I was doing. Even after I have been released he always kept in contact with me at my home with a personal phone from him, and not from a nurse. His bedside manners were always beyond par.

I tried to leave a honest, helpful review of a ER doctor. The doctor almost cost me my life and I thought others should know. But Healthgrades refuse to post my review. Healthgrades is NOT reliable or honest.

Blocked my review. I was giving an honest review on Dr. **. It may have been a bad one but he has left me deformed for life and told me to just live with it, I would adapt. I am unable to return to my former job, resulting in a cut in pay. Also causing me a lot of pain and suffering both physically and mentally and when I post this on Healthgrades site on reviews they won't post it/block it. I would assume because I made the statement. I would NOT recommend this Dr. to anyone.

I notice out of 195 responses Healthgrades has essentially a 1.0. This is not surprising since only the people that have complaints tend to write reviews and I doubt that Healthgrades asks people to write reviews. I have what I hope is a very rare experience with Healthgrades. In the last two weeks I have asked patients if they would write a review in the Healthgrades review section. The patients have told me that they have filled out the survey that Healthgrades gives but in subsequent days they do not see their review. In fact the review stays at 23 reviews. I have emailed Healthgrades for a response and I will them to see what they say. They seem to be able to post negative reviews and ignore positive reviews.

A negative review was posted about my practice by someone located in Plano, Texas. My practice is located in Delaware, and furthermore, there are no patients from Plano, TX in our computer database. I asked Healthgrades to remove the review, but was told I should solicit additional patients to write positive reviews. It was also suggested that I complete my profile. I refused to do either since this would only serve to legitimize their website.

I received a one-star rating with no comments by an anonymous "patient." I actually see very few patients in my current job and I suspected this was a fraudulent review. I contacted Healthgrades and expressed my concerns and I received a response from "Olivia" saying that there would be an "investigation." A month later, I had heard nothing. I wrote again, asking the status of the "investigation" and no one from Healthgrades bothered to respond. This company allows itself to be a platform for people to attack the professional reputation of doctors, whether their complaints are based in reality or not.

I am a small company that works with doctors, dentists and chiropractors (and other businesses) in South Florida. I manage their marketing, reputation online and provide practice consulting to grow their sales. I began working with Healthgrades.com last summer (2015) to setup an account so that my providers I work with could have a "premium account" which is basically a paid advertisement that shows above all other providers with free profiles. At first Healthgrades was really responsive and on top of the ball. They provided me with documentation that showed how to maximize my providers outreach to patients and gain their feedback. They also set up monthly calls with me to go over the providers profiles and how well they were performing. Part of the premium account was that each provider would be given monthly metrics on calls and clicks, profile views and more.

Yeah, Healthgrades is not a good site. I am a physician with over ten years experience. I have never had a bad review. Suddenly I did, but the person just left stars without any comments as to what they thought I had done wrong. So, I did an experiment. Not only can anonymous emails leave reviews, they can do so FROM THE SAME EMAIL ACCOUNT about every two weeks. In my experiment, I must have added reviews for a false physician about 10 times in a 20 wk. period from the same email address. Yes, that is fair. If someone doesn't like my care, fine let them review me, but really is it right for them to be able to trash me more than once?

I started my new practice a few months ago and was shocked to see a "one-star" review by an "anonymous patient". Since I do not see patients in-person due to the nature of my practice, the questions answered in the review by the so-called and "anonymous patient" are not applicable to me. I contacted Healthgrades.com and conveyed my concerns to them. They told me that they will conduct a review of my complaint. Weeks later, I heard back from their customer service informing me that their "investigation", which is solely based on confirming a person's email address (anyone can make as many free email addresses as one like!), is complete and the bogus review will stay. I completely agree with other reviewers that there needs to be class action lawsuit against Healthgrades.com for damaging professional reputations.

I have been in private practice for over 15 years and handle most complaints personally. I was shocked when I received an email from Healthgrades inviting me to their site to view "ratings" from supposed clients. I was given no way to view the ratings unless I created an account with their site. Doing so offered little help, however, as I was forbidden from viewing anything more than a cumulative 3.5 rating with no access to comments or breakdown from those who rated me. I have tried communicating my objections to Healthgrades for the past several months but to no avail. They take days or weeks to respond and refuse to allow me access to details of the respondents. In testing the site for my medical provider I found that anyone with an email can sign in and literally say anything and the provider will have no ability to defend him/herself. I agree with earlier providers that a class action suit needs to be filed and will be looking into pursuing that.

There is a review on my profile from a person with no name posting from a city that I don't have any patient from. I cannot recall the story that is on the review and none of my staff can do it. It's about a different option which can go wrong anytime. Anyway, we called Healthgrades and they said they cannot do anything about it. I also asked that I want to opt out of their site and they said I cannot unless I will retire. How can a business that has so many complaints can take reviews about our names without our permission and not even verifying them?? I am pretty sure that review is fake as I do not have any patients from that place and we do not have anything in our notes about a case like this? Any defamation lawsuit against this company!!! I do not want to be part of their business since they cannot control their reviews.

Posted physician reviews had little to no relation to actual overall patient responses to providers in other physician review sites. A test of the review site patient surveys revealed no acceptance of recent submissions. Who reviews the reviewer?

They promote false reviews of physicians and post inaccurate physician profiles. They cannot be trusted.

I have had a very bad experience with this therapist. I am now locating a certifying board to report her to. My husband and I started to see her for couple's therapy. She suggested that we both also be in individual therapy. I found a psychotherapist for myself but when my husband still hadn't put any time into the search she suggested that she could also see my husband for individual therapy if we were ok with that idea. My husband agreed as it was the easiest course and I had reservations but said that as long as she didn't think it would affect our couple's therapy I was ok with giving it a try. Several sessions after she had started to see my husband in individual therapy an issue came up in couple's on which my husband and I disagreed. Thaddea immediately took my husband's side and even made comments that I was being very difficult on the issue. I was shocked and upset by her taking sides with my husband.

I am a practicing physician with over 20 years experience who has never had a negative review in so many years of practice, with over 12,000 surgical cases. Recently, one patient had a billing dispute with someone in my office and decided to post a negative review under my name at Healthgrades. Since my patients don't post reviews on this website since many don't want to give out their email addresses, this was the only negative review listed, resulted in a one star rating for me.

I WONDERED if this website healthgrades.com was any good, because I have tried leaving reviews about a previous dentist, and this website refuses to post them, or I did post a review and they removed it!

I finally thought I successfully got my, UNAUTHORIZED, information off your site. You jerkoffs put me down as "no longer practicing." That is a boldfaced, unethical, unprofessional LIE. Are you pissed that I wouldn't "play in your sandbox?" Grow up and fix it. I don't want a condescending email. I will give you a concise, step by step example. I hope it's not too complicated for you. "Practitioner is practicing but no longer interested in being on Healthgrades. My order number was my old Healthgrades NPI number. Everyone complains about the same things. Notice a pattern here?

It's only fair that I should follow up with my previous bad review after I was contacted by a representative about resolving my complaint. Although it took the company a long time to respond, I felt the representative did ultimately respond in a fair manner so I give them an overall rating of "4".

I very, very, very rarely give my email address out to any company and have not done for several months. With 1 day of signing in to review a doctor on their site, my junk box was full and two dozen had slipped through into my inbox. These guys are a scam front to gather email addresses and I'm guessing if you're submitting a review or reading this, you'd be scammed too...

Healthgrades made up their own quotes using material found online. Also, not only is Healthgrades using past information to inform the public about a new clinics and locations, they refuse to remedy this information on their site stating it's accurate. I wonder how accurate their information will be when in the hands of the supreme court. The inaccurate information given on this site is actually doing more harm than good and the only way to improve your star rating is by getting more people to give a survey so it doesn't look like the doctor or company is worth going to. Typical of course, but this site cannot be trusted when representing companies or doctors and should be investigated for fraud among other things. Do not believe what you read on the Healthgrades site! Go and find out for yourself what the clinic is like. Or at the very least, don't go by what Healthgrades alone says.

Dr. ** is an excellent physician. His staff, however, is probably the poorest I've encountered in a physician's office. Staff members shout at patients, find something--anything--to do in efforts to avoid receiving and dealing with patients. I've given Doctor ** a low rating because if your ailment is aggravated prior to actually being seen, all the other qualities are downgraded also. I switched doctors, but it is interesting to note that others share my opinion.

This scam is probably sponsored by those medical professionals who are being reviewed on the website. I posted a negative, real life story review about most terrible experience in a DDS office. But his rating is still 5-stars. My husband, who was a victim of same negligent doctor, posted his negative review as well. The doctor's rating is still 5-star. A total scam and a waste of the time. Do not rely on this fake website while choosing health professionals!

I know for a fact that all too often those who deserve to be complained about and who perpetrate mean and abusive behavior on their customers... will attack their customers who have the good sense to file complaints against them. I feel those complained about are attacking Healthgrades.com -- I have been harassed and attacked by a vicious .com owner... who did all I said he did and the complaint board gave him my information and he unlawfully harassed me over it until I told him I was calling the police and Atty General's office on him! I do not believe people waste their valuable time to get on line complain and lie!

Seen Dr ** (HealthGrades in Brandon) for the first time on May 27, 2015 to have the extraction of tooth #13. Almost 2 hour waiting but our conversation with the DR last only 10 minute. After that we had to make other procedures. Appointment which was the following day May 28, 2015. Suck, but oh well. After 7 days of the surgery the infection got worse. The staff member is unwilling to help due to the fact that we need to see the DR ASAP for mouth infection when I call. I was trying to explain to the staff member of a patient name, the dates of the surgery, and the reason for seeing Dr again. She was confused to the fact that how I was explaining the problem and she said that there is no appointment but go to the emergency room. Unprofessional staff member. Unwilling to help. I will not go to this place again and NOT RECOMMEND!!!

I would like to pursue Healthgrades.com and its falsification by anybody that can access and write on their website about any healthcare professional whether you were a patient or just an Ex-husband or disgruntle boyfriend... it really doesn't matter. I know that as a professional, a Doctor of Chiropractic and A Real Estate Agent here in Phoenix, Arizona the past 3 years that my name being googled can bring up their rating chart by anyone to hurt my present and future business relationships with untrue, false and damaging reviews that have any relevance or fact to the ratings. I am asking that they remove me from their database and stop this slanderous and unfair practice of allowing anybody to post to damage my reputation and other healthcare professions too. This is a biased website and company. Please take action for me and other upstanding healthcare professions in this country.

After 20 years as a patient of **'s I was rudely discharged without given any reason. This abrupt discharge has caused me many problems. I have many health concerns and he has had all my records. To this day he has not offered me a reason for the discharge or assisted me with transferring my records to other providers. This type of practice could endanger my health and he needs reprimand!

I am very pleased with my care from **. She is always very pleasant and concerned about my health. My first about five years ago confirms her exceptional concern and competence as a physician. She felt something was wrong with my stomach right away, just by touching it. She and her staff got in touch with my gynecologist right away to check me. I had a rather large fibroid, and because I had not been to a gynecologist in a while it went unnoticed. Needless to say, I learned my lesson and now I am back going regularly and everything is great. She is a great doctor along with kind nurses and staff. They are always asking questions and if I have any, I always feel I can talk with them without feeling rushed. That is very important when you are at the doctor's.

Healthgrades has published information online that is grossly inaccurate. I have a single review (presumably?) from a patient, that discusses my office staff, cleanliness of my office, etc. This was posted during a time when I did not have an office, and was not seeing personal patients in a clinic setting. This now appears to be associated with my current practice at a prestigious institution at it is misleading and defaming. They have refused to make any changes to this information without justification.

This is a terrible site. In 5 years of practice, I've had exactly one patient that has left being angry - and he admitted to malingering and feigning his disability at great risk to his own health and wellness to stay on disability. However, he was able to create 5 different accounts all saying the same thing that are absolutely not true. I spend at least 60 minutes with every patient and get anyone into my office the same day if they are struggling or having an emergency. This site cannot be trusted. Completely bogus information and the company refuses to allow for the reporting of abuse by unstable patients.

As a physician that has been in practice for over twenty years, I am thankful for services like Healthgrades that provide doctors with accurate assessments of performance. There were occasions previously when I wondered if my patients were satisfied with the services that I provided. Thanks to Healthgrades I know that my patients are happy!

Healthgrades has incorrect information on their website. When you ask them to correct it or remove a physician from their website, they won't. They just want to be a site patients go to go get information about doctors - but their information is wrong. Patients are not getting an honest evaluation of a doctor's office, staff or the doctor. All the reviews listed for our doctor was in a different state, evaluating the doctor's office, staff, etc. but it was all based on a business that doctor had no ownership over. They updated his new practice location that he now owns, but they kept all his old reviews from the previous location. Makes no sense.

I requested from healthgrade.com to remove me as a doctor from the list since I no longer practice. I have not practiced for 6 years. They refused. I demanded that my rights to privacy be respected.

Healthgrades collects non-verifiable information from anyone interested in slandering or acting out their anger at a professional they are unhappy with for any reason whatsoever. I and several fellow mental health colleagues have been targeted by mean-spirited, angry, mentally ill e.g., personality disordered, bipolar who frequently have impulse control problems and are unhappy with outcomes i.e., child custody related matters where one party will frequently be disgruntled.

Healthgrades states they got private counseling practice information by accessing the National Provider Index. In so doing, they have published my unlisted home phone number for clients to contact me, and an office address that is six years old. I have requested they remove my profile 4 times and they have so far refused. I am getting phone calls at home from prospective clients. Despite informing Healthgrades that they are illegally publishing my unlisted private home phone number, they insist that they have a right to publish this private information. In fact, they want me to accept their terms of service in order to change the wrong information they published. I refuse to accept their terms of service so I cannot update their wrong information!

Healthgrades refused to remove my personal information and their gathered/purchased false information about the nature of my profession. I am not now nor have I ever been a physician or other healthcare provider. I was given an NPI number without applying for it (or even knowing about it) and the website is using that in spite of many letters to "Heather" requesting, insisting, and demanding that the information invented about my profession as well as my home address and home phone number be removed.

So I am a physician who had no reviews on the website and i just recently logged in and saw one review that was one star. I have issue with this as it is grossly inaccurate. I am a hospital medicine doctor, so I got 2 stars for "ease of scheduling urgent appointments". First off, I don't work in a clinic based office, there are no scheduling of appointments, I see people in the ER and in the hospital. For 2 stars for "office cleanliness", once again, I don't have an office where I see patients, I see them in the ER and Hospital. For 1 star for staff, I don't have dedicated staff, I use hospital nurses, physical therapists, and unit assistants, which are not exclusive to me but are used for the entire hospital. 1 star total wait time/waiting room, I do not have a waiting room, nor are there set appointments, so it is hard to be "late".

I am a physician who had a review on healthgrades (my first one) 1/5 stars. I never authorized healthgrades to use my information. I am on a more reputable website (zocdoc) that does not allow irresponsible reviews and allows for patients to explain their experiences (healthgrades does not). It also allows literally anybody to review you (could be an angry family member, someone who has displeasure with you for whatever reason, etc.) with nothing more needed than an email address. This can really hurt a practice when the information is not true and when it is irresponsibly posted on the web.

Healthgrades does not give a place to rate a doctor's performance. A doctor whose specialty is treatment of cancer, utilizes PA's and those PA's miss secondary cancer sites, should be exposed. Unfortunately my wife is paying for the mistake with her life.

The company now completely has gone commercial at the expense of helping the consumer. When looking for a local doctor, it will only flag hospitals 20 miles away that paid extra. Here in the bronx, it required 10 clicks to find a Montefiore doctor to treat my condition as the website brought up Manhattan, Brooklyn and even Connecticut hospitals before a single Bronx Hospital. It really fails in its goal to match up the best provider with patient and succeeds in its new goal of only servicing those who paid their ransom.

There is no place on the website to add comments about an experience you had with a Dr. I had a Neurosurgeon who operated on my back 4 times in 9 months. I am disabled to this day. I have to go to Pain Management once a month. He had so many cases like mine and things were getting hot for him in the State of MD where I live. He just packed up his family and moved across the Country to San Diego California. I am sure he is still doing and treating his patients the same way out there. He lied so much in my records. He was protected by the hospital. He was reprimanded by his peers for my care. I was sent a letter stating that is what happened to him, however the letter never had his name on it.

I would like to address the erroneous information that is placed on this site, beyond the reviews. We are a large primary care group with 14 locations and 90 physicians. The location information for the physicians is incorrect the majority of the time. Patients call us and complain that they weren't given the correct phone number or address when they search the site looking for their physician or for a new physician. Who knows the number of potential patients that are misdirected. When I attempt to 'claim' these listings and ensure the information is correct, I can only manage 10 at a time because of their software. By the time I get them updated with the correct address/phone number information, they have already been updated behind me with incorrect information again.

As a physician I was told that my rating was not good on Health Grades. I have been in practice for 22 years and see on average 80 patients a week. I have never had a law suit and have excellent feedback from patients and am the busiest specialist in my area. Health grades has unvalidated reviews from 13 patients; clearly not a representative sample. Reviews are not validated and I know one patient who put a negative review as they refused to pay their bill and were sent collections. People need to understand that the only people who write on this site have an ax to grind and their reviews are completely unvalidated and usually false. Also rating a doctor on how fast you get an appointment and how long you wait once you arrive only leads to the poor physicians, who are not busy and have a bad reputation, having a higher rating.

A person posted a false/derogatory review regarding our office because they refused to pay their co-pay and were sent to collection. In spite of supplying the facts to Healthgrades, they would not remove the review; however, Healthgrades removed a five star review that was up on their site for years because it "no longer met Healthgrades business criteria". Healthgrades allows false and anonymous reviews to be posted on their site without any regard to facts.

I have recently noticed that a client posted a bogus negative review. I say bogus because it was contrary to what I experience with a majority of my clients. I am a mental health provider and at times deal with angry or abusive individuals whose spouses decide to divorce once they see there is no change in behavior. We as therapists can take the brunt of that misplaced anger. Sites such as Health grades does nothing to check the validity of these ratings and we have little recourse for this. Unfortunately it can significantly affect our business. For solo practitioners like myself that can be detrimental.

Try this: go to your state's medical board or other regulatory site and find their list of practitioners who recently have been sanctioned, their licenses suspended or revoked, etc. Choose a random name and search his/her background on Health Grades. Surprise! According to Health Grades, that practitioner has no record of malpractice claims, sanctions or board actions against him/her. He/she probably even has a great rating. Even when TOLD about this oversight repeatedly, Health Grades does nothing to correct their worthless information.

I'm a healthcare blogger and ran across their site 4 years ago and don't understand why they won't clean it up or just be a yellow pages type directory. When hospitals close, like the one putting fake screws in patients' backs that was in the national news, they don't care. I've blogged it many times. These folks are awful and only there to make money off ad exposure, that's it and same can be said for Vitals.

I have seen (firsthand) how a doctor's rating can change from 1/2 star to 4 1/2 stars overnight. After making a complaint to his superiors at Harbin Clinic one day, the next day his low rating from Floyd Hospital (1/2 Star) was changed to 4 1/2 stars??? Does this man even have a degree? S. NOK ** M.D.? Any information about this man is needed. Why is he being rewarded for having such a low rating??? He is an inferior doctor, a bully, and should not be allowed around people and should not be allowed to have a practice at all. Harbin Clinic and Floyd Hospital of Rome, Georgia are trying to protect themselves from lawsuits and ARE NOT protecting their patients and the people of Georgia. Please contact me about this matter. Thank you.

I attempted to contact Healthgrades.com via email and telephone. I was not successful reaching anyone so I contacted the Denver office of the BBB. I filed a complaint against Healthgrades.com in early September 2014 regarding the information collected being grossly incorrect and that they obtained my photo without my permission. They say that I gave them this information; however, I did not at any time state that I was a doctor which until recently was included in my listing. They state that since I have a registered NPI#, that this information is readily available and thus they utilize it for consumers.

Healthgrades does no vetting of reviews. Fake reviews are easily created - leading to easily generated shill reviews or a vindictive disgruntled individual generating multiple negative reviews. Additionally, reviews can be generated for the wrong physician based on similar names. They refuse to remove reviews and suggest adding more. My guess is that they hope to increase the 'legitimacy' of their site by increasing review numbers. By presenting unchecked 'reviews' Healthgrades can be seen as facilitating defamation and fraud.

This website has no quality control over fake reviews from all sides. In retrospect, I fell for a clearly fake pumped review profile. It has 20 reviews at 4.5+ stars for an OBGYN opened less than 2 years in an immigrant/non-English community. This doc gave us experience seeing her, giving barely 3 minutes of personal time, and then triple charged my insurance for 3 visits. I complained to insurance, but unfortunately did not see the letter to formally sign a complaint for fraud. Not the only one with the bad medical experience, it is spreading in the local medical community - she is a bad doctor, clear misdiagnosis and many other folks quickly switch out. And rumor is she has fake credentials-- she was a nurse in her home country. It's only a matter of time before she is shut down, hopefully before she really harms someone... but probably not.

I have been going back and forth with the help of the BBB in Denver (where Healthgrades.com is located) for months now to get my profile deleted from their website. They continually insist that they have the right to post my information because it is publicly gathered information, and that providers can create an account to manage their profiles. I keep insisting that they are not a government agency and therefore not required by any law to maintain any information about a provider, that anyone interested in finding about me can go to my website or contact me directly, and that my right to have my information removed from their website is being violated. I am now on my fourth demand that they remove my profile or I will be contacting my state's attorney general's office for further assistance. Keep fighting people. The BBB has been helpful for me.

I am a patient of Water's Edge Dermatology in Malabar Fl for the past three years. I had a pre cancer spot frozen off. Dr Welton was my doctor. He is extremely professional and thorough. His "bed side" manner was excellent. He explained everything to me and what to do for aftercare. The staff at this office are wonderful. They are so helpful and willing to answer any questions if the doctor or nurse practitioner aren't available. I would not hesitate to recommend any one there.

I too tried to get my personal information off Healthgrades but they gave me the runaround song and dance. The information is incorrect and misleading and damaging. I am still trying to erase the horrific comments and move on.

Healthgrades has me listed on their site (without request or permission from me). I have a counseling license in my State and no desire to be found on the internet. Because of this listing, a former client found me and now has my home address. I have asked them repeatedly to remove the listing as it is a service to no one. They have given me many runarounds and refused to remove the listing. Ugh!!! Do I have any recourse? Thank you for any advice.

I have just "noticed" that apparently "there's" an identity that unfortunately has "my" (identical) name, including employment status....yet, "not" w/ the "correct" info at (all)!!! Attempted" stolen identity!!! As the #, address including the location, has (all) been "incorrect"....as well, unfort "claimed"/(stolen) to apparently be "used" (illegally)!!!!. There will be an investigation asap, considering!!!

I am like many other professionals who recently came across my review on Healthgrades. I have never authorized these people to access my information. The information listed is incorrect and malicious.

Like many of you, I am a physician and have my information listed on Healthgrades. Despite countless attempts to contact their customer service dept., only after I filed a complaint with the BBB did they bother to respond. I never authorized them to publish my information, and they have completely incorrect information about me on their site. I have asked them to remove it, and they refuse. They are asking for "updated" information. Most other websites I have requested to have my info removed have done so.

None of us expect to encounter a bad, unethical doctor. It had never happened to me up until a couple days ago. I noticed only positive reviews were left for this particular doctor, and I know those had to be generated from unethical sources. My experience was so horrific, that I know I wasn't the first and I won't be the last to be a victim of this guy’s unethical behavior. Yet, I was unable to leave a negative review. I'm actually really surprised to see doctors complaining about Healthgrades because I was under the impression that this was a doctor funded site. I don't know who is behind the site, but I strongly feel they should be shut down. All it's doing is providing inaccurate information and not giving the public a chance to leave genuine feedback.

Evidently, either healthgrades themselves or a 3rd party put me on this site. My credentials are even incorrect and the data has nothing to do with a psychology practice. There is no way to contact them except by email, so you cannot talk to anyone. Terribly inaccurate site.

About 3 years ago, I noticed I had a listing for my mental health practice on Healthgrades. I was freaked out to see it because I'm not a doctor yet they were apparently advertising me as one. I hadn't provided them with any information at all. I asked them to delete my account several times, no response. So I changed my profile to say I was a member of a profession that I am not, and my listing went there. Then I called up that professional association's national Board and told them the problem - that I'm not a doctor and that I'm now listed as one of THEIR practitioners (Calling yourself a doctor when you are not one is a crime, isn't it?). They were concerned. That person contacted some higher-up person at Healthgrades, who called me within minutes and got my information and removed my account within days. He apologized that it would take some time to no longer show up. I hope they are shut down.

Healthgrades.com is stating they cannot remove my profile but only update my information once I send them the actual updated information. Due to the sensitive nature of my practice, for personal and professional safety, we do not list provider's information to the general public. Their unwillingness to remove inaccurate information about me, as well as press for new private information about me, is an outright violation of my rights. I will continue to press for my profile removal and will continue to contact Healthgrades.com, their management, and any other organization I have to until this sham of a business complies.

I read with interest all the complaints made on this website regarding healthgrades. I am also a mental health professional and asked nicely for them to please remove my name. I too reminded them that I did not give them permission to post it, and secondly, the information was incorrect, and in fact, also listed my home address. I explained that this unacceptable as it violates my privacy, and also is a safety concern due to being a mandated reported and having to sometimes upset clients when a report is called in. They too refused to remove my listing (dealt with a woman named Erika) and kept citing that the information is public knowledge; however, they are an advertiser, not a governing agency or connected with NPI forinformation. I called NPI and they said we don't have to update info with them but they have no control over websites like this one.

I asked Healthgrades today to delete my account and they refused. So, here is the CEO of this company. Feel free to befriend him via Linked in and tell him what you think: **

On Healthgrades.com my clinical psychology practice is misrepresented in a negative and harmful way. I am considering a lawsuit. On "Healthgrades", my office and practice are listed as "below national average," although in reality, I typically have a waiting list because of positive word of mouth referrals. I get referrals because I have a very good success rate in treating psych/medical disorders. Yet, on this website, I am incredibly listed as below average in explaining medical etiology... which is a good part of my clinical routine, that I enjoy. The "Healthgrades-spam" comments are just not true. Another example: My office is so nice I got a complimentary local newspaper write up with a picture. I also hire a professional cleaning service, but ratings in these area as or this writing, are listed as below average.

I am a trauma surgeon who deals with mainly indigent patients. I asked politely for Healthgrades to remove my listing. I didn't have many low ratings, but I believe this site attracts people only with strong opinions. It can sway one practice if the unknowing patient were to do an internet search, and I have not requested them to survey my patients. The hospital has already contracted a company to do this for me contractually. I believe we all have a good basis for a class action lawsuit, if they are making profits off our names, then we not only have a right to part of the profit sharing, but I know I feel violated by this site and we have a case for legal action, which I am sure any large law firm would be happy to take up for us. Who is with me?

They published my HOME address and number. Obviously without my consent. I am a psychotherapist, and at times have to do unfortunate things like mandated CPS reports, contacting police, etc., let alone just sometimes working with people who are unstable and could do goodness what to my home, me, my family. In reading many postings, I am learning that others have had great difficulty removing their profiles or getting Healthgrades to change their information. I feel that just as I protect the confidentiality of my patients, a company such as this should have the basic decency to protect the safety of the people for whom they host reviews and should verify information before disclosing it to the public at large. I am furious, and filed a request with them. If I do not hear back within one week (gracious, I think) that they have removed my information or at the very least apologized and offered to update it to my office address at their effort and time expense, I am willing to join others in filing what I think is a much deserved class action suit for endangering others, and recklessly after having been informed about the potential damage. I don't care about positive or negative reviews about me...I want to be safe, and have my home and family be safe.

Healthgrades will not remove my information from their site (Isn't it great that if we post Cindi ** name here it gets removed to protect her privacy?!!).

These idiots at "Healthgrades" posted all my private information!! They posted my private home phone number and (get this!!) my home address!!!! I called them and told them they needed to remove it. I told them that the address they give is my private home address... not an office, not an institution! But they argued with me about it! I explained that this was a huge security risk for me. They said the person who could remove it was gone for the day. What a lie! I asked them to have that person call me back. They never called back! I called a second time weeks later. Again, I explained why they needed to remove it and demanded they remove my info, asked for a call back! Again, they never called me back and never removed my private info! I am angry as hell!!! I do not want anything to do with this group. I have now filed against them with the BBB in their area, Colorado! Today!!! Calling an attorney to pursue damages!!!! You are the densest, most stupid group online!!! Remove my info, you lame brains!!!

I never authorized Healthgrades to post my profile. They make money by posting practitioner profiles but have absolutely no mechanism to prevent inappropriate use of the grading system. So anyone with an agenda outside of objective criticism can use it for a smear campaign against a provider. When you ask them to delete your profile, they say it is public record. This is a deceptive practice from my perspective and leaves practitioners very vulnerable to the whims of anyone who has internet access.

I had both addresses. I put in my address and the Presbyterian Office address and it kept directing me to a hospital in a totally different location. It is a useless site. I've been trying for 30 mins.

My office staff was contacted by their rep. to discuss how they can improve my reviews because they noted that I had too many negative reviews. They suggested a plan. Of course the plan will generate another internet company (I guess their sister concern) revenues. That company will help me erase negative reviews and will highlight positive ones. I had some of those also! I refused to pay such monthly fees for life! I have moved out of area since.

I agree that a reasonable forum for rating providers is needed. However, there is no oversight with Healthgrades, so what you are reading is just as likely to be the posting of someone unstable in a doctor's personal life, or a competitor, as it is the posting of an actual client. And there are many horror stories of home addresses and home phone numbers being made public on the site/listed as business contact information. These practices are very irresponsible on Healthgrades' part. In the meantime, true word of mouth - spoken word - is the best way to choose a provider. Googling something on the internet generates more questions than it resolves.

I rated a bad doctor bad and it felt so good. Finally some oversight for your goof offs. You can't spend 2-5 minutes with a patient expect him to be satisfied after waiting 30 to an hour. You are so overpaid. You do so little. Accomplish so little. What percent of patients can you prove that you have actually helped? But you get paid regardless. And way too much. No other profession gets away with what you get away with. Work for your money at normal people wages, experience some hardship, and then come back here and see if you still feel like complaining.

One of the local dental offices received poor reviews from a patient. That review area allowed provider response. The provider blamed other nearby offices for the review. Her office then entered disparaging reviews on the office she blamed to Healthgrades. She has a clerical employee that brags about lying (not much character) who probably was more than happy to submit false info. Healthgrades is for profit, cares less about accuracy. I want to know if there is any interest in a class action suit by those wronged.

I am not a medical provider, nor yet a counselor, as they state on this site. I have no affiliation to Hamilton, OH and I certainly do not have any clients from there. I have written these people over 4 times now and I have called the main office. As nobody responded, I had to leave a message. Nothing, absolutely nothing, is being done about my listing on this site. Inexcusable. What other misinformation plagues this site?

Same thing happened with my husband and me (both MDs). Our HOME address listed on the site, private cellphone number and no way to delete/change your information unless you agree to the terms of service on their website. Adding insult to injury, neither of us has done PT care in years, but Healthgrades insists on listing us as accepting new PTs. They obviously don't care about PTs or doctors. They refused to take down our information until we found the CEO, Roger Holstein's direct line: 303-716-0041, and told his AA that we were calling daily to waste his time, just as he was wasting ours and PT’s time.

Healthgrades disclosed private information - In order to change your information, you first have to agree to their user agreement which is totally ridiculous.

HealthGrades is a company who not only advertises incorrect information about me, they continue to advise the public about individuals without my permission. HealthGrades puts out information without any permission from them. IMHO, HealthGrades may be involved in some scrupulous plan to misinform the public and may be connected to organizations that can harm the American people. Beware of this company.

I tried to give an accurate assessment of a doctor from Austin, TX that had relocated to the Oregon area. He was a horrible doctor, and he deserved a bad review. The review had no personal information but was a general “beware if you have a choice, pick another doctor.” The review was deleted and I am sure there are others that have been removed. This guy was run out of the Austin area, pretty much by the other doctors in his specialty. Healthgrade removes any unfavorable information.

I want HealthGrades to delete my profile as a physician from their company. I did not authorize them to post my profile. They are making money by posting physician profiles. When you ask them to delete your profile, they say it is public record. I believe this is a deceptive practice. HealthGrades is a for profit organization, and they need to have an opt-out option. They are making money from information that is available for free. It is not mandatory for me to be advertised by them, besides the fact that the information they post are dated and incorrect because they relied on secondary and tertiary sources to post physician information.

Healthgrades.com is the worst internet medical service provider I have ever encountered. It is deceptive. Reviews are not verifiable. And worst of all, I received a list of providers, none of whom could service my needs. I contacted doctors who don't exist, have not practiced in years, whose phone numbers are disconnected, are in another specialty altogether, practice in another state, or are not remotely affiliated with what I requested, etc. The information was either wrong or not updated.

I think it is time that a class action lawsuit is organized. This website is supposedly about helping patients find quality care. How can patients find quality care when they interrupt my dinner at my home address? Their engine of data compilation seems to be Whitepages.com. So, who knows a good lawyer?

The same thing happened to me. I entered my name into a search engine and I popped up on Healthgrades. All of my information was correct, including license. But they had my home address and cell phone listed as my practice. This is ridiculous! I actually do home visits so I don't even have a practice address. But really? If anyone goes the lawsuit route, count me in!

I am so heartened to hear that I am not alone in my experiences with Healthgrades, yet so dismayed for everyone at the same time. I am a private practitioner in the mental health field. I did not establish a profile on Healthgrades, yet found out one is listed when two unstable clients looking for an appointment showed up at my home address, where I have two young children. This is unacceptable! They showed me a printout of the Healthgrades page. The information they somehow gathered has a wrong license and specialty, a wrong address, and other inaccuracies.

Healthgrades has posted my private home info. I have 3 small children in my home. I have no idea how they got my info. They state that my home is an office. It’s not true. I would love a class action suit against them.

I am receiving unsolicited calls from healthgrades.com to my cell phone, and I've asked them to remove my number from their list, but all they do is to refer me to their website. There is no place to contact them in their website. The number that showed on my cell phone is 44 203 570 1989, and they said they were calling from England (?).

Biased: They take reviews from a few patients. If they are bad reviews, they seem to linger and not get cancelled by good reviews, because of a backlog? I had a contract with some of my patients that they will not write anything on the internet. I told them, but they said, "That's between you and your patients," and did not honor this.

Dr. Armen ** in Orange, CA is listed as a radiologist. Healthgrades.com also had a list of procedures that we do in this office, none of which are true. Pacific Radiation Oncology Center is a radiation oncology office and we do radiation therapy on cancer patients. Because of your website, we have had phone calls to schedule mammograms, x-rays, MRI's, etc. You have made our job more difficult. I have attempted to contact you with emails and phone calls, to no avail. Please take down this website or correct all of your mistakes.

I googled myself and this site popped up. My personal information was listed in a field that I am not practicing or even licensed in. It is my home address, it is my home phone number and all my information is labeled as my office contact information. I've sent an email with no response and with these reviews, I doubt I will get one or my info removed. Someone please take this website down. I have no idea how they got my information, but I am upset that a site as unethical as this exists and apparently has existed for a few years now. None of the information listed about me is professionally related in any way at all.

2 very bad reviews about my services are posted the on Health Grades website. The reviews are from 2010. I have attempted to contact a representative from Health Grades, unsuccessfully. This is an unprofessional and non-approved profile that was created on me, without my permission or consent. I do not wish to participate in this service, free or otherwise and consider the approach taken by Health Grades to be inappropriate and defamatory. A real scam.

HealthGrades first pirated my good name and reputation without my consent, took my business information, and took it upon themselves to place a "profile" on my business on their site. Then, I notice an extremely low "score" on a "review" on that site that was unknown and no information as to if this was a real client of mine or what. Then I noticed several reviews in the form of written comments that were very glowing and what I actually hear in practice! I asked to have HealthGrades review the comments and make sure the negative was a real client. They then removed the actual positive written comments that were glowing and leave the "star" ratings that statistically show a 75% approval rate!

I tried sending several emails and phone calls to request removal of name and profile. I was told that they can publish anything they want since it is in the public domain with NPI and CMS. I had never asked them for name or any details to be published. The customer service representative of HealthGrades did not even want to give her last name! They feel free to publish our names, age, address, etc. We as physicians have a right to our privacy, just like patients have with HIPAA. Lawsuits should be brought against HealthGrades.

I am a practitioner who is well liked and I provide care to people whom many others will not. I provide care for very low income clients. At the same time, as I am a mandated reporter, I must report child abuse. I must report domestic violence. It may well be that one of the above situations caused a "negative" rating. I do know that many more positive ratings by clients have not appeared. I have believed in direct contact and I spoke with an administrative assistant at HealthGrades who told me that the ratings would be removed - they were not. I then spoke with Cindi ** twice by telephone. She promised that ratings would not appear as I requested to actually be taken off of the site. She then, in a conversation, told me that they had been removed and that it was just my mobile device that had them cached. This was a total fabrication.

Without my permission, I was listed on Healthgrades.com. I am a social worker who often has to make tough calls (i.e. to CPS to report severe child abuse). I received two negative ratings. Although I've been told by reliable sources, others have attempted to rate me positively but these are not showing. I believe this occurred solely because my website was well designed, something I put hundreds of hours into. I have contacted them six times. They told me that they would either take me off their website or prevent anyone from rating me. This has not occurred. I believe this to be a scam that is personally and professionally destructive.

I am a former clinical psychologist. I have been retired for three and one half years. I asked HealthGrades to remove my profile from their site several times for the following reasons - I am no longer practicing, the information posted on their site is incorrect in nearly every way. Their postings have been used to harm my reputation. Their representative told me that my profile appeared on their site because they cull their information from the NPI enumerator records and that as soon as I removed my NPI number, they would remove my profile. I contacted NPI and they removed myself from their list of active providers, but warned me that this company doesn't remove the profile even if the provider resigns their NPI number.

Healthgrades.com will not publish my critical survey. After several horrible experiences with Dr. ** in Dallas, I attempted to post honest feedback using the survey form. I filled out the survey and used the publish link that was sent to my email, and I have waited over a week but nothing other than a single glowing review is published. I understand the need to filter and review some input but no one has contacted me for clarification or validation. I have absolutely no faith in this website. I have used this site to find help for my children and I am angry and feel that I have been severely misled. If my simple survey results are not allowed to be published, then I have to wonder what else was selectively filtered.

Healthgrades makes money by destroying doctors' reputation: I had a practice as a hospitalist, and a family member was very frustrated, because her husband was dying of cancer. She was in denial and was very confrontational when I tried to discuss the issue with the patient, instead of her. That person promised she would ruin my reputation if I talked to the patient. Of course, that was the right thing to do. Next thing I notice, there's a poor review in Healthgrades. I explained to them what happened. Two months later, I got a generic answer saying that the complaint came from a valid email and that the comment would not be removed. They said that I should tell my patients that they should go to Healthgrades to write reviews and compensate for the poor review. This is virtually unheard of - that I must fix the reputation that a website has produced by giving priority to comments from vindictive family members. There is no place for this website in this world. It should be removed from the web.

They failed to post our survey even after repeated attempts. This practice results in faulty information to the consumer. Good research has to be totally random.

Health Grades owes me compensation. I've been in private practice for 3 years. Shortly after I denied a narcotic-seeking patient more narcotics, I noticed a negative review. At that point, I had maybe one or two reviews. That dropped my rating to a low level. That certainly affected my practice because at the time, their website was profiling their rating system as an attention getter. Potential patients could see a simple percentage rating and thus choose a physician more easily in theory. In order to improve my rating, I had to ask many of my patients to please leave a review because I knew my patient satisfaction rating was much higher than what their rating system was portraying. They negatively affected my practice without my permission and burdened me with the job of repairing it. A class action lawsuit is in order and I certainly would like to be involved.

I went to look myself up as I recently started my solo practice. The first site that appeared showed my name in a practice I haven't been at in over 5 years, with a rating of 1/5 stars. This was based on one review. Mind you, when I was in that location, I had over 500 active patients (you do the math). Nonetheless, I contacted HealthGrades to explain how their rating website was negatively affecting my new practice and was basically told that an investigation would be done, yet I have heard nothing since. I have basically had to burden my patients with requests to "grade" me so as to change my image. Even with that, the ability to rate a physician takes multiple steps and I have received multiple calls from patients who want to be able to rate me, but keep hitting roadblocks. This site should be removed so as not to tarnish good practitioners' images when they cannot respond to or review who is leaving these ratings.

This company's statistical basis is bogus (I have B.S. in Math, inactive Mensa member). Consumer ratings of providers have no basis in reality because they are anonymous, without any ability for provider to respond (unlike BBB complaints). Good ratings can and probably are provided by friends, family, even the provider whether they've been treated by the provider or not. I've put in my own name and see most other dentists have 7 or 8 good responses. What's the odds of that occurring by random patients rather than by provider and employees? Bad reports can be sent by fired employees or patients dismissed for broken appointments or sent to collection agencies as retaliation. I contacted the company and told them I'm not even associated with the address given and they won't take me off. I don't really care about the latter, but it just shows how inaccurate their data is and how little they care about accurate, honest data. They should be exposed and forced from web.

Healthgrades' rude treatment. First, I would like to say this was my first visit with this doctor. I was told to have blood work done and once the results came back, I would be contacted. Well, I didn't receive a phone call nor any kind of correspondence. This was two weeks after the blood work. The first week, I called and spoke to the very rude receptionist who constantly cut me off and said the mail hasn't been checked yet and rudely hung up the phone. The second week, I called and I asked to speak to Dr. **, who in return called me back and rudely put me on hold because she only returned my call because she thought the call was important. She then placed the secretary back on the phone. I've never been treated with so much rudeness in my life. You would think being a new patient or any patient, this would not be tolerated.

Healthgrades has posted things about me that are untrue and have affected my practice adversely. If there is a class action I would like to be involved.

This site allows venting drug users, who may have been kicked out of a medical office due to non-compliance or even illegal dispensing, to register and review medical practices. Obviously, such a rating system is akin to the worst techniques of say a tabloid. All of the most excellent medical practitioners will be rated zero by such angry addicted persons. This Healthgrades site does not allow correction or explanation.

This is a response to complaints regarding the public Web site of HealthGrades, healthgrades.com.

This is a bogus website that listed my dental office without my knowledge, in order to steal my online traffic by letting others advertise on my so-called bogus page. These people are parasites and they have used everyone's small businesses for their own profit. They should not be allowed to be on Google or any other search engine.

I am a retired registered nurse. Despite of the numerous emails to the above site, hey continue to post my personal information across the internet and putting me at risk. As a female, they put me at risk by selling my name to other web sites and also by posting incorrect information about me and no matter how many times I contacted them, they would not remove it.

Healthgrades is a hack website. It has me listed totally wrong in numerous ways. Firstly, they listed me in two different professions; one of which I have never been licensed in, practiced nor ever advertised myself in. Secondly, they listed me in a city I have never even been to, let alone practiced or had an office in. The person the listing is for shares the same last name as me, and is in a totally different area of medicine. The listing is for her practice, which includes, a not so nice rating.

After Googling my name the site healthgrades.com comes up showing me listed as a nurse practitioner and an acupuncturist practicing in a city I have never even been to let alone practiced in. It also shows a very low satisfaction score. The person who does practice at that clinic shares the same last name as me. I contacted Cindi Rife of healthgrades.com by email to request my name be removed entirely from their site and told her that they do not have my permission to publish my name now or in the future. I got no response but what she did do was change the details to show my real info so now I am stuck with a negative rating and no way to have it removed. I have tried to phone but get no response. This company should be put out of business!!

The site is distributing my personal and professional information without my permission and denying my request to opt-out of their website. They refuse to remove my personal data from their site.

I find this a thorn. I emailed this company and indicated that I did not want to be listed by them as I am no longer in this profession as an individual practitioner, the city listed is incorrect and would have been incorrect for over 3 years. They are totally non-responsive to my concerns and will neither remove nor update the content. I do not think this company has any ethics. I have been transitioning to another career and I am furious that I cannot change my web presence because of Health Grades.

Review of past several months of credit card billing showed $9.95 a month. This has gone on for 10 months before it got noticed. I tried to cancel as directed on their web site, but it comes back with a note "no active subscription found". I did inquire in Dec 2009 to check up on a local doctor for hip surgery but certainly did not order a subscription to anything, nor have I ever received any e-mails or printed material. Oddly enough, I discovered that the billing stopped a couple of months ago when I changed my credit card number. Obviously I was not contacted in any way to get the new number. This total scam company just took the option to not follow up as they had used me for several months and did not want to bring anything to my attention. How do these people sleep at night? I'd like to get my money back, but chance is slim and none.

I signed up one time for Health Grades information; unbeknownst to me, I was signing up not for one bit of information but to be billed $9.95 a month on my credit card in perpetuity. I did not notice the charge for about two years. I have looked back at their website, and I still cannot find where it said I would be billed monthly for nothing until I cancelled. I was robbed. I paid them about $200; unbeknownst to me and their website (going strong) is still on the internet to trick people.

I retired from my occupation as an orthopedic surgeon six years ago. Recently, I began receiving calls at my home from patients wanting to make appointments. I asked how they got my number and they said "You are listed on the internet." I googled myself and lo and behold, I was listed on Health Grades and also rated by a patient with the lowest grades possible. I retired because of a very serious disability that I worked around for many years. I had a very busy practice. I have never been sued or had any negative actions in my career. I was well-respected, well-credentialed and well-trained. But, when the former chairman of my orthopedic program looked for my phone number, this is what he found. I emailed the company to tell them that I retired and they said they "would get back to me." To show you how easy it was to repair my "damaged" reputation, I had my husband and kids fill out a favorable report to improve my rating. I want to be removed from the website immediately. I would appreciate your help.

Neither my wife nor I knowingly signed up for this company's $9.95 subscription per month for their "Watchdog" report. I just noticed this on our bank statement and found this charge has now appeared for 6 months. Apparently, my wife signed up for this when she purchased a report from them because she did not opt out of allowing this to happen.

As soon as I notice recurring billing on my credit card from Health Grades after purchasing a Doctor Report, I did a Google search on Health Grades in and it brought me to consumeraffairs.com. Health Grades had signed me up for "Watchdog", which I did not order. Phil of Bloomington, MN on April 15, 2010 comment helped me to cancel subscription. Thank you, Phil and Thank you consumeraffairs.com.