Healthgrades Reviews

Unprofessional, unorganized and are opening more offices even tho they have NO STAFF. They cancel appointments, leave you waiting while they have impromptu meetings or my favorite go home for the day while you're waiting to finish a test. Missed so much work trying to finish the testing that I was given a verbal warning. Oh, they have Saturday appointments. I just don’t have the right connections to warrant one. I’ve been treated so badly by this group I hope they go broke and the insurance companies go after them for fraud.

I have asked to have my data deleted, but keep getting the run around, I have filled out the request per their instructions, but they have not reviewed it. I would not join this site. It is an invasion of your privacy. DO NOT JOIN THIS SITE!!!

Reliable sources such as Wikipedia cite that medical experts question Healthgrades reliability and lack of transparency. The site encourages physicians to heavily solicit reviews to smooth out bad reviews. While that is commonly done, medical services are personal and a review is often an initial emotional response. Often that review was premature and one that a patient might reconsider. This is where Healthgrades can make it difficult to remove or edit the review. I have encountered this and had to explain the Equal Rights Amendment as context which led them to back off.

The way this company operates is to allow use their platform as a weapon against healthcare workers allowing subjective slander. In my case was angry client. I like others attempted to contact platform but was denied any right to respond to slander.

Healthgrades claims to provide unbiased reviews of hospitals, but it owns Evariant, which "enables providers to optimize growth through smarter patient acquisition and retention." The company claims to be "the trusted advisor to leading healthcare systems, representing over 1000 hospitals nationwide." So, how can its hospital reviews be trusted? At least as recently as 2017, it was also invested in Conversa Health, which "enables health systems to virtually engage, monitor and manage patients for chronic care, acute discharge, perioperative, oncology, OBGYN, prevention and wellness, and more." Consumers complain that their doctor reviews are banned for violating terms of service, though Healthgrades provides no transparency as to the reason for the bannings. Physicians can contest reviews and have them removed without the consumer ever knowing the reason, according to one law firm representing doctors.

These clowns are real tyrants. First, getting a negative review past them is a real challenge and second, don't even think you're going to be able to delete your account without providing them your full name, address, phone number and so on, which they will verify, even though none of that information was required to register. I refuse to provide that info to them. They already have my email address which I'm sure they sell. So they're not getting any more information to market. And last, every time I spent more than a minute or so on that site, my browser would start to freeze up. So my advice is to just steer clear of these guys.

Essentially an echo chamber for reviews. Any negative opinions are rejected, even when heavily edited. The nuances and difficulties many may face in healthcare will be difficult to fit into the guidelines of what they consider an "appropriate" review. Unless you're singing praises to your doctor this probably isn't the place for you.

When I went to Healthgrades.com to write a negative review of two others one who was their a nurse from 2019-2020 and one who was a doctor from summer 2000-August 01, 2017 working for years making bully jokes of me and my family. Let me say one thing. Healthgrades is the most laziest company I’ve ever complained towards. I’ve wrote a complaint of the nurse and the doctor who was there. What I’ve said was the truth and they didn’t believe it. I’m human so is everyone else. Everyone counts. I was treated this way because of my mental illness. I’m human and I can function like anyone else.

I wouldn't recommend HealthGrades to anyone. I left an HONEST, TRUTHFUL review of a very terrible doctor and they refused to post it. It did not meet their liberal values and doesn't align with their kickbacks from the doctors. HealthGrades manipulates their review system which is bias and untrustworthy.

I wrote an honest, respectful review regarding my experience with a doctor. I didn't violated any guidelines yet my review was rejected. It seems like if a person review isn't a positive review then it's not accepted. It's not only unethical but bias. Reviews are supposed to be based on a person's experience good or bad yet when you write a not so good review about a doctor it's not posted. I sent Healthgrades an email. It was rejected as well.

I had numerous negative experiences with a physician and wrote a review regarding his actions. Healthgrades apparently won't publish negative reviews. They apparently censored my review stating it went against their guidelines. I was only stating the truth.

Healthgrades.com removes real people's reviews to protect bad doctors! Reviews will magically disappear or re-appear and ratings will change on the fly mostly to favor doctors at the cost of patients, always at the cost of patients. That should tell you a lot about the reliability of Heathgrades.com's ratings and reviews.

This company has no phone number to actually talk to someone. An account was made without my knowledge and/or authorization. I had several clients who claim they put reviews and did not show up. Does not appear to be a legitimate company.

Doctors now work in corporate entities, part of large medical organizations. They are expected to handle their patient visits quickly and efficiently. On the surface, Those are worthwhile goals. However, it results in greater pressure on the doctors. Healthgrades only adds to that pressure. The medical corporation uses those grades to pressure doctors. How much pressure depends on the ethical behavior of the corporation. Who puts pressure on Healthgrades? Who monitors them? In general, I believe in oversight but it has to be enlightened and not just profit oriented. I was going to say as much to Healthgrades but they don't provide any contacts.

I have seen many similar reviews as mine. I have posted mostly positive reviews of doctors. One negative one and they won't publish it. It was a completely accurate description of my experience. I am aware that the doctor himself/herself may not be so bad, but who is responsible for how the office is run? If the staff are unorganized, rude, miserable, unaccommodating, unsympathetic, doesn't that represent the entire practice? This site cannot be trusted. They were probably threatened with a lawsuit from a few doctors and now the truth can no longer be posted.

I was not even aware the site existed until a customer brought it up. This company collects your information and puts it out there to be judged by anyone anonymously. The Healthcare professional has no defense except to send out some generic response to whomever may or may not read it. Bad part is.. the damage is done. How do we know we ever treated this person or met them? The only person allowed the privilege of slandering another person is the reviewer. Very biased platform, unprofessional, and damaging to healthcare professional. And the site is to help people make informed decisions about provider? And guess what.. you have no control over them putting you on their site. I am not happy with this. I did call Healthgrades. Their response was, "‘Too bad’ we have this right". I want my name off their site. I’m considering slander under pretense of ‘helping’ who?

I am a physician who has received false negative reviews by people who have never been a patient of mine and despite notifying Healthgrades and offering proof, they refuse to remove them. Allowing fake reviews undermined their credibility and harms my reputation.

I write almost exclusively positive reviews. Excellence should be recognized. These get published and I am glad for these practitioners. That said, no righteously negative and equally informative review will ever see the light of day on Healthgrades. Just pandering to docs. Clearly I am not alone in this opinion. Maybe a not so bumpkin poor review will get at least to the doctor. Nobody performs well all the time. Sometimes fundamental policies need correcting. I will continue to participate in this service for the good docs. Guess the bad ones will just get away with it when it comes to Healthgrades. Just can't resist. To the so sensitive Doc. who accused us of being a bunch of dolts wielding a computer with a bad attitude in craven secret; get a handle on your hubris.

I do not trust Healthgrades anymore. They only accept my positive reviews not the negative. I wrote 2 reviews and they excepted the star review but not the written review. I have been wondering why there were so many reviews but not many written reviews, now I know why. In addition their lists for doctors are so out of date that 90 percent are no longer legit numbers or practices. NO, I won't use this site for anything anymore, I dont trust it.

As a practitioner who did not consent to be on this site, I agree with many on this forum that Healthgrades leaves practitioners vulnerable to personal vendettas from anyone who wants to conduct an anonymous smear campaign. For example; I have worked with many domestic violence victims and their children and have advocated on their behalf, which leaves me subject to reviews from their batterers. A review of this nature would hardly be representative of my skills or compassion when working with clients. The best referrals are gathered through word of mouth, not by anyone with a keyboard and a strong opinion.

It is very easy to get a positive rating onto this site, not so much getting a negative rating published. They will sent you a notification saying you didn’t comply with their rules but not tell you why an obvious ploy to get you to drop the matter. What possible good is a site where you can post good reviews but not bad.

Healthgrades obviously cares nothing about service, as I see NO WAY to post a review of Mission Hospital. Very shady looking site. I signed up, logged on and see no way to post a review of an acute care facility. This is completely unacceptable. Ridiculous in the extreme. Healthgrades gets an "F".

I left reviews of two physicians on Healthgrades. One was a very positive review, the other a negative review. I received a confirmation email that my reviews were approved and would appear within 24 to 48 hours. It has been two weeks and they still have not appeared. I tried to contact Healthgrades via email and have not received any kind of response. I am very disappointed in this company.

Recently, one individual left 2 vicious and personal reviews of me on Healthgrades on the same day. From the wording, I strongly suspect the writer is the severely disturbed relative of a long time patient of mine. The reviewer came to my office once 1 1/2 years ago, loudly ridiculed patients waiting to see another physician and screamed at and threatened my staff and me for reasons only known to him. My patient (his relative) and I tried to calm him, to no avail.

Extremely bad company. Have had fake reviews posted that they will not remove despite multiple requests. Looking into a lawyer to file a multimillion dollar class action to ensure this nonsense website shuts down.

Healthgrades posted a 1-star negative review from a non-patient (someone who called the office inquiring about narcotics and was declined to be seen at our clinic). They gave 1-stars across multiple parameters without ever stepping foot inside the clinic or seeing anyone on our staff. Healthgrades refused to remove this obviously out of character fake review.

An anonymous person left a Healthgrades claiming that as a physician we broke their daughter's neck. First and foremost that has never happened, second we are not doing adjustments, third we have never had a description of the patient that it was left about. We contacted Healthgrades as this was another physician that left it, wording etc it was the physician I had previously worked for and left who said they were going to leave reviews everywhere. We have went through this same process with Yelp, Google etc and are now perusing legal litigation against this person. Healthgrades deemed they cannot remove it so fake people can leave reviews but actual positive reviews do not get posted. Defamatory libel statements from patients that do not exists ruin the reputation of hard working physicians.

I'm a physician and almost all my Healthgrades reviews are negative, and some of the seem to be written by the same person. All are anonymous. Question for Healthgrades, how can my Healthgrades reviews be so poor, but my institutions internal Press Ganey are mostly 5 star? Something is fishy.

Reviews from top-rated MD posted on page of diff MD from another city. There are two MDs with the same name who both appear to be orthopedic surgeons. They practice in two distant states (the one with the 5-star reviews is in Illinois and the one with no reviews of his own is in Pennsylvania). They appear to be both named Venkat **. Whether the problem was caused by the unrated doctor submitting the good doctor's reviews as his own, or a disastrously flawed Healthgrades website system is unknown, but even if the unrated doctor entered the false info himself, a functional system should have flagged it and taked action when all the reviews for a Pittsburgh practitioner came from Floss, IL. I don't suggest anyone trust info from Healthgrades. I am reporting this to the newspaper "USA Today" in hopes that they will expose the shabby practices of this rating group.

I am a physician who has been in practice for 20 years. I recently reviewed my ratings and reviews on Healthgrades, which allows anyone who claims to be a patient leave a review for me despite me never agreeing to be part of this site. There were personally disparaging and very similar comments left by, supposedly, independent reviewers. Half of the reviews left in the previous 6 months indicate in the review that the author is not actually the patient (one is a parent, one a husband of a patient, and one the daughter of the patient). I challenged the three reviews that were meant to be personally insulting; one was removed by Healthgrades.