Healthgrades Reviews

The way this company operates is to allow use their platform as a weapon against healthcare workers allowing subjective slander. In my case was angry client. I like others attempted to contact platform but was denied any right to respond to slander.

Healthgrades claims to provide unbiased reviews of hospitals, but it owns Evariant, which "enables providers to optimize growth through smarter patient acquisition and retention." The company claims to be "the trusted advisor to leading healthcare systems, representing over 1000 hospitals nationwide." So, how can its hospital reviews be trusted? At least as recently as 2017, it was also invested in Conversa Health, which "enables health systems to virtually engage, monitor and manage patients for chronic care, acute discharge, perioperative, oncology, OBGYN, prevention and wellness, and more." Consumers complain that their doctor reviews are banned for violating terms of service, though Healthgrades provides no transparency as to the reason for the bannings. Physicians can contest reviews and have them removed without the consumer ever knowing the reason, according to one law firm representing doctors.

These clowns are real tyrants. First, getting a negative review past them is a real challenge and second, don't even think you're going to be able to delete your account without providing them your full name, address, phone number and so on, which they will verify, even though none of that information was required to register. I refuse to provide that info to them. They already have my email address which I'm sure they sell. So they're not getting any more information to market. And last, every time I spent more than a minute or so on that site, my browser would start to freeze up. So my advice is to just steer clear of these guys.

Essentially an echo chamber for reviews. Any negative opinions are rejected, even when heavily edited. The nuances and difficulties many may face in healthcare will be difficult to fit into the guidelines of what they consider an "appropriate" review. Unless you're singing praises to your doctor this probably isn't the place for you.

When I went to Healthgrades.com to write a negative review of two others one who was their a nurse from 2019-2020 and one who was a doctor from summer 2000-August 01, 2017 working for years making bully jokes of me and my family. Let me say one thing. Healthgrades is the most laziest company I’ve ever complained towards. I’ve wrote a complaint of the nurse and the doctor who was there. What I’ve said was the truth and they didn’t believe it. I’m human so is everyone else. Everyone counts. I was treated this way because of my mental illness. I’m human and I can function like anyone else.

I wouldn't recommend HealthGrades to anyone. I left an HONEST, TRUTHFUL review of a very terrible doctor and they refused to post it. It did not meet their liberal values and doesn't align with their kickbacks from the doctors. HealthGrades manipulates their review system which is bias and untrustworthy.

I wrote an honest, respectful review regarding my experience with a doctor. I didn't violated any guidelines yet my review was rejected. It seems like if a person review isn't a positive review then it's not accepted. It's not only unethical but bias. Reviews are supposed to be based on a person's experience good or bad yet when you write a not so good review about a doctor it's not posted. I sent Healthgrades an email. It was rejected as well.

I had numerous negative experiences with a physician and wrote a review regarding his actions. Healthgrades apparently won't publish negative reviews. They apparently censored my review stating it went against their guidelines. I was only stating the truth.

Healthgrades.com removes real people's reviews to protect bad doctors! Reviews will magically disappear or re-appear and ratings will change on the fly mostly to favor doctors at the cost of patients, always at the cost of patients. That should tell you a lot about the reliability of Heathgrades.com's ratings and reviews.

This company has no phone number to actually talk to someone. An account was made without my knowledge and/or authorization. I had several clients who claim they put reviews and did not show up. Does not appear to be a legitimate company.

Doctors now work in corporate entities, part of large medical organizations. They are expected to handle their patient visits quickly and efficiently. On the surface, Those are worthwhile goals. However, it results in greater pressure on the doctors. Healthgrades only adds to that pressure. The medical corporation uses those grades to pressure doctors. How much pressure depends on the ethical behavior of the corporation. Who puts pressure on Healthgrades? Who monitors them? In general, I believe in oversight but it has to be enlightened and not just profit oriented. I was going to say as much to Healthgrades but they don't provide any contacts.

I have seen many similar reviews as mine. I have posted mostly positive reviews of doctors. One negative one and they won't publish it. It was a completely accurate description of my experience. I am aware that the doctor himself/herself may not be so bad, but who is responsible for how the office is run? If the staff are unorganized, rude, miserable, unaccommodating, unsympathetic, doesn't that represent the entire practice? This site cannot be trusted. They were probably threatened with a lawsuit from a few doctors and now the truth can no longer be posted.

I was not even aware the site existed until a customer brought it up. This company collects your information and puts it out there to be judged by anyone anonymously. The Healthcare professional has no defense except to send out some generic response to whomever may or may not read it. Bad part is.. the damage is done. How do we know we ever treated this person or met them? The only person allowed the privilege of slandering another person is the reviewer. Very biased platform, unprofessional, and damaging to healthcare professional. And the site is to help people make informed decisions about provider? And guess what.. you have no control over them putting you on their site. I am not happy with this. I did call Healthgrades. Their response was, "‘Too bad’ we have this right". I want my name off their site. I’m considering slander under pretense of ‘helping’ who?

I am a physician who has received false negative reviews by people who have never been a patient of mine and despite notifying Healthgrades and offering proof, they refuse to remove them. Allowing fake reviews undermined their credibility and harms my reputation.

I write almost exclusively positive reviews. Excellence should be recognized. These get published and I am glad for these practitioners. That said, no righteously negative and equally informative review will ever see the light of day on Healthgrades. Just pandering to docs. Clearly I am not alone in this opinion. Maybe a not so bumpkin poor review will get at least to the doctor. Nobody performs well all the time. Sometimes fundamental policies need correcting. I will continue to participate in this service for the good docs. Guess the bad ones will just get away with it when it comes to Healthgrades. Just can't resist. To the so sensitive Doc. who accused us of being a bunch of dolts wielding a computer with a bad attitude in craven secret; get a handle on your hubris.

I do not trust Healthgrades anymore. They only accept my positive reviews not the negative. I wrote 2 reviews and they excepted the star review but not the written review. I have been wondering why there were so many reviews but not many written reviews, now I know why. In addition their lists for doctors are so out of date that 90 percent are no longer legit numbers or practices. NO, I won't use this site for anything anymore, I dont trust it.

As a practitioner who did not consent to be on this site, I agree with many on this forum that Healthgrades leaves practitioners vulnerable to personal vendettas from anyone who wants to conduct an anonymous smear campaign. For example; I have worked with many domestic violence victims and their children and have advocated on their behalf, which leaves me subject to reviews from their batterers. A review of this nature would hardly be representative of my skills or compassion when working with clients. The best referrals are gathered through word of mouth, not by anyone with a keyboard and a strong opinion.

It is very easy to get a positive rating onto this site, not so much getting a negative rating published. They will sent you a notification saying you didn’t comply with their rules but not tell you why an obvious ploy to get you to drop the matter. What possible good is a site where you can post good reviews but not bad.

Healthgrades obviously cares nothing about service, as I see NO WAY to post a review of Mission Hospital. Very shady looking site. I signed up, logged on and see no way to post a review of an acute care facility. This is completely unacceptable. Ridiculous in the extreme. Healthgrades gets an "F".

I left reviews of two physicians on Healthgrades. One was a very positive review, the other a negative review. I received a confirmation email that my reviews were approved and would appear within 24 to 48 hours. It has been two weeks and they still have not appeared. I tried to contact Healthgrades via email and have not received any kind of response. I am very disappointed in this company.

Recently, one individual left 2 vicious and personal reviews of me on Healthgrades on the same day. From the wording, I strongly suspect the writer is the severely disturbed relative of a long time patient of mine. The reviewer came to my office once 1 1/2 years ago, loudly ridiculed patients waiting to see another physician and screamed at and threatened my staff and me for reasons only known to him. My patient (his relative) and I tried to calm him, to no avail.

Extremely bad company. Have had fake reviews posted that they will not remove despite multiple requests. Looking into a lawyer to file a multimillion dollar class action to ensure this nonsense website shuts down.

Healthgrades posted a 1-star negative review from a non-patient (someone who called the office inquiring about narcotics and was declined to be seen at our clinic). They gave 1-stars across multiple parameters without ever stepping foot inside the clinic or seeing anyone on our staff. Healthgrades refused to remove this obviously out of character fake review.

An anonymous person left a Healthgrades claiming that as a physician we broke their daughter's neck. First and foremost that has never happened, second we are not doing adjustments, third we have never had a description of the patient that it was left about. We contacted Healthgrades as this was another physician that left it, wording etc it was the physician I had previously worked for and left who said they were going to leave reviews everywhere. We have went through this same process with Yelp, Google etc and are now perusing legal litigation against this person. Healthgrades deemed they cannot remove it so fake people can leave reviews but actual positive reviews do not get posted. Defamatory libel statements from patients that do not exists ruin the reputation of hard working physicians.

I'm a physician and almost all my Healthgrades reviews are negative, and some of the seem to be written by the same person. All are anonymous. Question for Healthgrades, how can my Healthgrades reviews be so poor, but my institutions internal Press Ganey are mostly 5 star? Something is fishy.

Reviews from top-rated MD posted on page of diff MD from another city. There are two MDs with the same name who both appear to be orthopedic surgeons. They practice in two distant states (the one with the 5-star reviews is in Illinois and the one with no reviews of his own is in Pennsylvania). They appear to be both named Venkat **. Whether the problem was caused by the unrated doctor submitting the good doctor's reviews as his own, or a disastrously flawed Healthgrades website system is unknown, but even if the unrated doctor entered the false info himself, a functional system should have flagged it and taked action when all the reviews for a Pittsburgh practitioner came from Floss, IL. I don't suggest anyone trust info from Healthgrades. I am reporting this to the newspaper "USA Today" in hopes that they will expose the shabby practices of this rating group.

I am a physician who has been in practice for 20 years. I recently reviewed my ratings and reviews on Healthgrades, which allows anyone who claims to be a patient leave a review for me despite me never agreeing to be part of this site. There were personally disparaging and very similar comments left by, supposedly, independent reviewers. Half of the reviews left in the previous 6 months indicate in the review that the author is not actually the patient (one is a parent, one a husband of a patient, and one the daughter of the patient). I challenged the three reviews that were meant to be personally insulting; one was removed by Healthgrades.

Doctors just pay this site to write what they want and delete what they want. Very dangerous to people putting their life in someone’s hands. I was very manipulated thinking I was in good hands and my health was completely destroyed. These sites should be exposed for what they truly are.

I tried three times to submit a request to Healthgrades through their "Contact Us" online form that a patient review be removed from my profile not because it is critical but because it is inappropriate and inaccurate. It was not written by my (adult) patient but by his mother to whom he had not given consent to release his medical information or participate in his treatment; her statements about the costs of my services are untrue; and she made baseless defamatory accusations that I harmed her son and am dangerous. I have received no response from Healthgrades. It does not serve the public interest to have invalid reviews on a physician review site, nor does it protect the personal integrity and business reputations of competent physicians who have been unfairly victimized.

I submitted reviews of physicians that I had excellent experiences during visits, and doctors who are medical bullies. Healthgrades only displays the good reviews of doctors, and the only negative reviews were about support staff experiences. Very misleading.

An oral surgeon in my community is in jail for sexually abusing numerous patients over a period of several years, including minors. His license has been revoked and he is no longer practicing. I informed the Healthgrades website of this, telling them they needed to update his page. They did nothing. It is still showing him as having no disciplinary action taken against him, ever, and it shows him still in practice. This is a huge slap in the face of the people he has abused and it misrepresents the current situation regarding this oral surgeon.

If you compare doctor or hospital ratings, but especially individual providers, Healthgrades always shows the lowest rating, why? They combine office staff, billing, etc in the ratings to rate the provider, even if the provider had a high individual rating. Healthgrades is VERY inaccurate and should not be used as a tool to rate a healthcare provider as an individual. Even when this was pointed out to them they referred to their policy and did not evaluate the whole picture, not a good rating website!

How can a company be allowed to exist, when it doesn't protect small businesses? Not only that, but those of us who are out there helping and are vulnerable to those with mental illness (and their misdirected anger) fall prey to drunken words and negative reviews. What about when it's not a client, but a boyfriend, or girlfriend, husband, wife, son, daughter of someone who is in therapy, and he or she doesn't want to look at the abuse inflicted...?

I cannot remove my age from my profile. Who wants to know how old their doctor is anyway? I mean come on- I am a woman and appreciate my privacy in this respect. This website is patient friendly, oh yes, a place to air grievances but in turn, I have no way of responding or addressing any slander the patient wishes to write against me. How do I give this website ZERO stars?

Healthgrades is not just a review site. This is a front for selling their marketing and advertising services, services that go outside Healthgrades. Their website will ask if you are a third party and encourage you to fill out information about the client, so you believe they are going to help you. After a day, they send an email that says this, "Healthgrades does not permit 3rd party firms to represent or manage providers, group practices, hospitals or healthcare systems with Healthgrades. Please ask your client to contact Healthgrades directly." Ad agencies and consultants would be wise not to send them client info. ZocDoc and WebMD are much more legitimate than this marketing company posing as a review site.

Healthgrades is a horrible website for Doctors. It is not monitored, reviewed, or given the opportunity to get the entire story from the Provider side of the reviews. Healthgrades allows people that are not even a patient from a provider's office, leave a negative review out of despite of that person. It also allows people to leave a review with information that is against HIPPA laws and full of false facts and statements that are lies. When you try and dispute the review, they say it is not against their policy. This website should be taken down because it is only destroying small practices that are doing the right thing ethically, medically, and treating all patients fair and with respect. They need to be sued.

Shortly after using Healthgrades to contact a physician I received a phone call from a woman telling me she was with Medicare and that since I was having issues with hip pain I was eligible for a new benefit "at no personal cost to you." I hung up and contacted Medicare who told me they don't make calls like that and hanging up was probably a good idea. I find it disturbing that Healthgrades provides a phone number in a box that says "Make an appointment" and answer it like they are the doctor's office, asking for the kind of personal information that a real doctor's office would ask a new patient, including address and phone number and my complaint, and within the hour I get a scam call from someone who obviously has access to it now.

I have made several requests to Healthgrades to have a negative review removed from my profile as it provides private medical information about one of my patients. The review was provided by individual whom I never provided any services to. I have communicated this to Healthgrades on several occasions and my requests have been denied. What they are doing is illegal!!

1) List of providers in areas are out of date. 2) No way to reply to individuals without violating HIPAA. Example, man left negative review because he was sent to collections. This was not mentioned in his review. 3) No way to reply without violating HIPAA when someone is upset because they have been fired from the practice, again taking medications incorrectly, multiple no shows, etc. This info is not in review. 4) No way to contact individuals in order to try to reply to complaints.

I am a successful psychologist in my area and have seen many, many happy clients. However, one very mentally ill client left a horrible review, and it is the ONLY review on their site. Not only do I see this client's family and it violates HIPAA laws for me to respond and acknowledge that he is a client, I cannot ever break confidentiality, or state that a past client is lying as I swore to "do no harm." Seems very unfair that Healthgrades allows false statements to be left in their reviews without taking into consideration that my reputation is being ruined and I am LEGALLY AND ETHICALLY BOUND NOT TO RESPOND. HORRIBLE for my small business.