fromyouflowers.com Reviews

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About fromyouflowers.com

From You Flowers provides same-day or scheduled deliveries of a variety of floral arrangements, plants and gift baskets for every occasion. The company offers nationwide and international delivery. Currently, From You Flowers delivers to 160 countries and partners with more than 20,000 premier florists to fulfill orders.

Pros
  • Large selection
  • Gift add-ons
  • Same-day delivery
  • Satisfaction guarantee
Cons
  • Extended delivery times in rural areas
  • No customization options

fromyouflowers.com Reviews

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    How do I know I can trust these reviews about fromyouflowers.com?
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    Page 2 Reviews 5 - 35
    Profile pic of the author.
    Verified purchase
    Price

    Reviewed May 8, 2026

    Whatever you do “DO NOT ORDER” from FromYourFlowers.com look at my pictures attached. They took $231 dollars from account for $138 worth of flowers then cancelled my order and said it didn’t go through.

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    fromyouflowers.com
    Response from fromyouflowers.com

    Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration caused by the unexpected charge. This is certainly not the experience we want for our customers. We truly appreciate you bringing this matter to our attention and for sharing additional details, as it allows us the opportunity to investigate the issue thoroughly and work toward a resolution. Thank you for giving us the chance to address this and make things right.

    Verified purchase
    Customer ServicePrice

    Reviewed May 7, 2026

    Their recipients call me and tell me how fresh and beautiful flowers are! Very happy, the cost is a bit challenging though! They also have a LONG SHELF TIME! They stay fresh for quite some time time!

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    fromyouflowers.com
    Response from fromyouflowers.com

    We're so grateful that you took the time to share your experience with us.

    Customer ServicePunctuality & Speed

    Reviewed May 7, 2026

    I ordered flowers for my wife’s birthday to be delivered to her middle school and was assured they would arrive before 5:00 PM. As you know, middle schools are not typically open after that time. My wife stayed and waited until after 5:00, and the flowers were never delivered. What’s most disappointing is that there was no phone call, email, or any communication letting me know there was an issue with the delivery. Thank you, but no thank you.

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    fromyouflowers.com
    Response from fromyouflowers.com

    Thank you for your feedback. We sincerely apologize for the missed delivery, especially given the delivery location and timing. You deserved clear communication and a reliable service. A supervisor has reached out and left both a voicemail and an email to personally address your concerns and help resolve this matter. We truly appreciate the opportunity to make this right.

    Customer ServicePriceStaffRatesTimeliness

    Reviewed May 6, 2026

    I will never buy from this company again. Twice I've had a negative experience and there is no customer service. They have an overseas call center and the representatives are hard to understand due to accent and find it hard to hear you. First time I ordered, I paid extra to have the flowers delivered the next day because I knew the recipient would be away after that. The flowers did not arrive until after the date. I complained and they gave me $18 credit. As I had the credit, I decided to try and use it for a Mother's Day bunch of flowers. The flowers were all reduced in price, but the credit was applying to the original flower price which was not what was being charged that day. I called. The first person could barely hear me and then gave me the wrong information.

    I called again. The woman said she could help me make the order through the phone. I said okay. Then either the call dropped or she hung up. The third time I called, the representative couldn't hear me at all. I then tried the online chat. Typed everything out and then the rep just disappeared. After about 10 mins, another rep came on the chat. Made me retell everything and then told me they couldn't help me and I'd have to call!!

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    fromyouflowers.com
    Response from fromyouflowers.com

    We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

    Resolution In Progress
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    Verified purchase
    TechPunctuality & Speed

    Reviewed May 6, 2026

    I ordered flowers for my mother in Illinois and they came out beautiful. They delivered them when scheduled and were a welcome surprise to my mother who suffers from memory loss. I love them, and best of all, my mother does as well. I will definitely consider ordering from Fromyouflowers in the future. Thank you.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We're so grateful that you took the time to share your experience with us.

    Customer ServicePunctuality & SpeedStaff

    Reviewed May 6, 2026

    The customer service is awful. I have been waiting for my delivery all day and the customer service hasn't given me any answers. I spent a lot of money on these flowers and none of the workers seem to care about my order or the fact that it's not delivered yet. I wouldn't recommend this company at all. Go to a local florist instead where they actually care about your flowers.

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    fromyouflowers.com
    Response from fromyouflowers.com

    Thank you for taking the time to share your feedback and express your concerns. We apologize for the frustration caused by the delivery delay and the lack of clear communication from customer service, as we understand how disappointing this can be after making an important purchase. We appreciate you bringing this experience to our attention, as it helps us identify where improvements are needed and gives us the opportunity to better support our customers.

    Verified purchase
    Price

    Reviewed May 4, 2026

    Some of the flowers I received were not fresh & dying. They did not last long as pedals started falling off after day one. I wasn't impressed with the overall quality of these flowers. Delivery & packaging was fine but the fact that they only lasted a few days was frustrating. Flowers are not cheap. I definitely expected more.

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    fromyouflowers.com
    Response from fromyouflowers.com
    Thank you for taking the time to share your experience with us. We sincerely apologize that some of the flowers you received were not as fresh as expected and that the arrangement did not last.

    While we’re glad to hear that the delivery and packaging met your expectations, we regret that the overall quality of the flowers fell short. Your feedback is important to us and has been shared with our team to help ensure better quality and freshness moving forward. Thank you for bringing this to our attention and for allowing us the opportunity to address and resolve the issue. We truly appreciate your feedback and the chance to make things right.

    Verified purchase
    Kelly increased rating by 3 stars.
    Customer ServiceContract & TermsRefunds & PayoutsStaffTimeliness
    After a positive interaction with fromyouflowers.com, Kelly increased their star rating on May 2, 2026.

    Updated review: May 2, 2026

    I wrote a less than glorifying review of this company. They did call me back within a few minutes and helped compensate by giving me a free floral arrangement. I do like that type of customer service.

    Original Review: May 2, 2026

    Do not purchase flowers from here! The guarantee means nothing. I ordered flowers for my daughter-in-law on 30 April for her birthday. They guarantee me they would be there on her birthday, which was May 1. When they didn’t arrive, I called them and they said they would be there the next day. They called me on May 2 and said that the florist didn’t have the proper flowers and they wouldn’t be delivered until May 4 then they told me I had to pick out another arrangement or get a full refund, which means she would never get her flowers at all. I picked out another arrangement and now it won’t be delivered until Tuesday the fifth. They never offered any type of compensation and they do not honor any type of guarantee and they certainly do not care about what they do plenty competition out there so please go elsewhere. It’s getting there on time is important.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We sincerely apologize for the repeated delays, the changes to your guaranteed delivery date, and the disappointment surrounding your daughter‑in‑law’s birthday flowers. We understand how important on‑time delivery is, especially for meaningful occasions. A supervisor has reached out and left both a voicemail and an email to personally assist with resolving this matter. We appreciate your feedback and hope to connect with you soon.

    Verified purchase
    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsTimeliness

    Reviewed May 2, 2026

    So, I ordered some flowers through fromyouflowers.com for my mom's birthday, the website states the contract with actual florists to make these - nope, my mother got her flowers, and they were nothing like what I had ordered, so I sent pictures of my receipt (upgraded bouquet) and what she received. They said (on the phone and email) they would reach out and have them redone and resent the next day. Per customer service, if the florist takes the order, they are supposed to send what the pic looks like with minor tweaks if something isn't in season; not everything.

    Two days later, my mother received another set of flowers, still not what I ordered or paid for; they were a duplicate of what they already sent with a couple extra flowers and a different colored vase. I asked my mother the name of the florist on the card - ALBERTSON FLORAL DEPARTMENT - NOT AN ACTUAL FLORIST! DO NOT WASTE YOUR MONEY! I could have just gotten those myself. Albertsons I'm literally 3 blocks from my mom's house and I paid 20 bucks for delivery.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We’re truly sorry for the frustration caused by the arrangement not matching what was ordered, the excessive substitutions, and the disappointment with both the original delivery and redelivery. A supervisor has reached out and left both a voicemail and an email to personally work with you on resolving this matter. We appreciate your feedback and hope to connect with you soon.

    Profile pic of the author.
    Verified purchase
    Customer ServiceContract & TermsPunctuality & SpeedRefunds & PayoutsStaffTimeliness

    Reviewed May 1, 2026

    I ordered flowers for my mom while she is in the hospital and I am beyond displeased! When the flowers arrived on Monday it looked like a "Love Bundle" that you would get from the grocery store and shoved in a vase without any care to arranging the flowers. I let the driver know that this was NOT what I ordered, she said that they would deliver the correct arrangement the next day. The flowers were not delivered. And the arrangement did not last 4 days!

    I called customer service on Wednesday to let them know that my mom did not receive what I ordered and I asked they deliver the correct arrangement. They said they would have it delivered by next day on Thursday. They did not get delivered. I called customer service again late Thursday to let them know the flowers had not been delivered. I requested the flowers be delivered and a refund. They refunded $12.99 of the $63.84 I paid.

    On Friday I received notification that the florist could not deliver the flowers because they could not find the hospital. I called customer service and asked that they ensure the flowers were delivered I also asked if the picture the florist sent to them was what I ordered and he said it was. When the flowers arrived, the arrangement was STILL NOT CORRECT! This time the arrangement was a small regular arrangement.

    I called customer service for the FOURTH TIME and Peter decided it would be best practice to argue with me on the phone. He told me that the florist has the option to "substitute" when needed. I told him that substitutions does not mean they can downgrade the entire arrangement! I requested a full refund. He told me that he could only give me a refund of $25. I told him that I wanted a FULL REFUND. He told me that he would give me an additional $20 credit. I told him that I wanted all of my money refunded and that there was NO WAY I WOULD EVER USE THEIR COMPANY AGAIN.

    I only knew that my mom did not receive what I ordered because I have been staying with my mom in the hospital, so I was there when the flowers were delivered. I am beyond angry. First, when I order something, I EXPECT what I order to be delivered. Second, do not argue with your customer. Third, I should not have had to ask for a refund. Fourth, I should never have been expected to accept a "credit" from a company I WILL NEVER USE AGAIN!!!! DO NOT USE THIS COMPANY!!! THEY WILL NOT SEND WHAT YOU ORDERED.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We sincerely apologize for your experience and understand how upsetting this was, especially under such sensitive circumstances. The repeated delivery delays, incorrect arrangements, and lack of effective resolution do not reflect the service standards we strive to uphold. A supervisor has contacted you directly to address your concerns and review the matter thoroughly. Thank you for sharing your feedback. We genuinely regret this experience and appreciate you bringing these issues to our attention.

    Customer ServiceHonesty & Transparency

    Reviewed April 30, 2026

    I'm very upset. I got a notification on the 27th flowers were delivered. No they didn't. Called. Was told Tuesday definitely. Again no flowers. Wednesday was told they could track where they were and should be believed in next 30 minutes. No flowers. I canceled order. They said completely flowers would be there Thursday. They looked like crap. I'm never using this company again. I was lied to and they just B S me.

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    fromyouflowers.com
    Response from fromyouflowers.com
    We’re truly sorry for the frustration and disappointment caused by this experience. This is not the level of service we aim to provide. Your concerns about communication, delivery delays, and the final product are taken seriously. We acknowledge and respect your request not to receive further communications. Should you wish to pursue resolution of this matter in the future, you may contact us at your convenience.

    Your feedback has been noted and will be used internally to help prevent similar issues in the future.

    Verified purchase

    Reviewed April 25, 2026

    I've had three purchases from From You Flowers. It was easy to do online. I'd recommend them.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We appreciate your review and appreciate you taking the time.

    Verified purchase
    Contract & Terms

    Reviewed April 23, 2026

    The beautiful arrangement of yellow and white roses coupled with yellow daisies, in a yellow smiley cup, made my friends birthday so very special! She was having a really down day, having just lost her husband of 40 years. When her arrangement came to her door, she was so moved that she cried tears of joy! It arrived right on time, to make her birthday so very special. Thanks for your commitment to quality, and delivery!

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    fromyouflowers.com
    Response from fromyouflowers.com

    We appreciate your review and appreciate you taking the time.

    Verified purchase
    Sales & MarketingPriceValue

    Reviewed April 23, 2026

    I feel it was false advertising with the plant I bought for a funeral. The picture showed one size, no size choices. It looked like a medium-sized plant, but it came in a “box”. That’s how small it was not worth the money at all!!! I will not use this flower shop again!!! Not worth the money I paid!!!!

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    fromyouflowers.com
    Response from fromyouflowers.com

    Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

    Verified purchase

    Reviewed April 23, 2026

    The plant that came in wasn't the one I ordered for my wife's birthday gift. It was much smaller and the flowers were wilted and petals dropped when I opened the package. It was very disappointing since we used to order from Oshi, which has been acquired by Rose Florists, and the experience has been subpar ever since.

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    fromyouflowers.com
    Response from fromyouflowers.com

    A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

    Verified purchase
    Contract & TermsPriceStaffRates

    Reviewed April 23, 2026

    I ordered the medium-grade bouquet. It was small and cheap flower types. For the price, I can't say it was worth it. The arrangement I understand can't look exact but looked nothing like I wanted. The type of flowers were nothing like the pictures.

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    fromyouflowers.com
    Response from fromyouflowers.com

    A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

    Verified purchase
    PriceBillingRatesFollow-Through

    Reviewed April 23, 2026

    Ordered flowers on line for an out-of-state person. The ordering process was easy, and everything was laid out regarding price, delivery, and payment. Delivery was as promised. The recipient was very happy with the condition of the bouquet.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We appreciate your review and appreciate you taking the time.

    Verified purchase
    Timeliness

    Reviewed April 23, 2026

    Sorry -- I tried reaching out -- my flowers were on an UPS truck all day. The Tulips were very hot and died the next day. In the past, I did not have issues on prior two orders. (One was a succulent) order **. I was directed the website, but there was nowhere to ask for a person.

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    fromyouflowers.com
    Response from fromyouflowers.com

    A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

    Resolution In Progress
    Verified purchase
    Contract & Terms

    Reviewed April 23, 2026

    Everyone who has received flowers and plants has been delighted. The arrangements have always been beautiful, especially the orchids. I have recommended your company to others because all the flowers arrive beautiful and healthy.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We appreciate your review and appreciate you taking the time.

    Verified purchase
    Staff

    Reviewed April 22, 2026

    Using From You Flowers has been a generally great experience. I am in Australia while my relatives are in the US. Having a reliable way to get delivered flowers and such on short notice and across the USA is amazing. Thanks you.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We appreciate your review and appreciate you taking the time.

    PriceBillingTimeliness

    Reviewed April 20, 2026

    Ordered flowers for delivery. Same day service was an upcharge which I paid. This company FAILED TO DELIVER THE FLOWERS. What’s worse, I received BO NOTICE that the order was not going to be shipped! Had I not checked with tracking I wouldn't have even known. Don’t use this company. UNRELIABLE! But They very efficiently charged my credit card.

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    fromyouflowers.com
    Response from fromyouflowers.com

    A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

    Verified purchase
    Contract & TermsStaff

    Reviewed April 20, 2026

    On a recent order, your driver left the floral arrangement for my wife on the pavement outside of the the door even though the business was open. I've had flowers delivered to her at that same location several times previously.

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    fromyouflowers.com
    Response from fromyouflowers.com

    A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

    Honesty & Transparency

    Reviewed April 19, 2026

    Was so disappointed in the spray that arrived at church. Looked nothing like the picture. Some flowers were drooping. Paid 10.00 extra for a banner and it was put on ribbon with a straight pin that showed! Was honestly the saddest looking flowers there and it was for my daughter. Extremely disappointed. Wish I would have thought to take a photo.

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    fromyouflowers.com
    Response from fromyouflowers.com

    Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

    Verified purchase
    StaffHonesty & Transparency

    Reviewed April 18, 2026

    I have used FromYouFlowers for years and usually was very happy, but this last order was received by my friend whose husband had passed away recently. She liked the flowers very much, but the box which was clearly marked “this side up” was lying on its side. When opened, the dirt had spilled and the flowers needed to be placed back in the container. I thought from past experiences that this company used local florists to create and deliver the flowers. If this kind of service continues, I won’t be using Fromyouflowers in the future.

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    fromyouflowers.com
    Response from fromyouflowers.com

    A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

    Verified purchase

    Reviewed April 12, 2026

    For my wife's birthday, I ordered a collection of flowers and an elderly plant from FromYouFlowers. She liked it. But the calla lilies were small compared to the picture. I was a little disappointed in them. The bouquet was good, but the plant was small.

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    fromyouflowers.com
    Response from fromyouflowers.com

    A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

    Verified purchase
    PriceRates

    Reviewed April 11, 2026

    Hi guys. Pretty much never really had a problem. Always has a great selection and fair price. Delivered on time. Very important because always for my mom and brightens her day with the selection. And I order from SOUTH Africa!

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    fromyouflowers.com
    Response from fromyouflowers.com

    We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!

    Peggy increased rating by 2 stars.
    Punctuality & Speed
    After a positive interaction with fromyouflowers.com, Peggy increased their star rating on April 10, 2026.

    Updated review: April 10, 2026

    Update my review: I spoke with a representative from the company and apologies were given regarding the complaints. The representative was very understanding and accommodating.

    Original Review: April 10, 2026

    Please do not use this company. I ordered flowers this morning 4/10/2026 around 9:30 AM....Still waiting for delivery. Please save yourself the stress and dissatisfaction.

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    fromyouflowers.com
    Response from fromyouflowers.com

    Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

    Verified purchase
    PriceEase of Use

    Reviewed April 10, 2026

    I’d highly recommend fromyouflowers.com. They have beautiful and affordable flowers, and they're very convenient. I like how the website has everything categorized, depending on birthday or occasion. It was very easy to navigate. Also, fromyouflowers had same-day delivery on a Sunday, which was great. It was for my mother's birthday. I didn't get to see it because she lives in a different state. But she sent me a picture. They're very beautiful flowers. They were big and have a different variety of color purple. She was very happy.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We're so grateful that you took the time to share your experience with us.

    Sales & Marketing

    Reviewed April 6, 2026

    Total scam! Paid 98.00 for flowers that looked like they got them at the local Walmart, they were wilted and died before the week was up. Sticker I found on the bottom of the flower pot pretty much backs that up!! Paid extra to have them delivered by noon, they were delivered by 6:30 that evening! DO NOT USE THIS COMPANY!!

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    fromyouflowers.com
    Response from fromyouflowers.com

    We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

    Verified purchase
    Contract & Terms

    Reviewed April 4, 2026

    The flower arrangements always sent are beautiful. 😍 When an issues does arrive, it is resolved immediately. I will never use any other company. I have been with you for years and will be years to come.

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    fromyouflowers.com
    Response from fromyouflowers.com

    We appreciate your review and appreciate you taking the time.

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    fromyouflowers.com Company Information

    Company Name:
    fromyouflowers.com
    Address:
    143 Mill Rock Road East
    City:
    Old Saybrook
    State/Province:
    CT
    Postal Code:
    06475
    Country:
    United States
    Website:
    www.fromyouflowers.com