Paul Davis Reviews

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About Paul Davis

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Paul Davis has delivered property damage restoration services for residential and commercial properties since 1966. The company provides emergency restoration, mold remediation and water and fire damage repair.

Pros
  • Professional and friendly staff
  • Quick response to emergencies
Cons
  • Poor quality of workmanship
  • Significant project delays

Paul Davis Reviews

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    How do I know I can trust these reviews about Paul Davis?
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    Customer ServicePriceStaffBillingRatesHonesty & Transparency

    Reviewed May 15, 2026

    Paul Davis North Bay, Ontario are price gougers. They will over-inflate their bill. Avoid working with Jeff **, a project manager, for Paul Davis North Bay. He is a liar and fraudster. He will do significant damage to your property on top of the initial damages, you called Paul Davis in for. He will tell you outright lies and his staff do take (steal) things from your home, if you are not around to watch them. As well, if you are part of a racial minority group, you will be paying far more than you would have had to if you were a ** Protestant.

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    Customer ServiceContract & TermsCoveragePricePunctuality & SpeedRefunds & PayoutsMaintenance

    Reviewed May 8, 2026

    In December 2024 we had a leak in our bathroom under the Built-in vanity. After the plumber repaired the leak the insurance company sent Paul Davis Restoration to assess the damages. The asked for my deductible up front and worked with the insurance company for repairs. Nothing was resolved. In March of 2025 we had another water leak behind the wall of another bathroom. After the plumber repaired the leak the insurance company said that, "Since Paul Davis was already working with you they should handle this claim also with this water leak. " We had a great deal of water in the basement/laundry room. (The previous owners had installed indoor/outdoor carpeting in this area.) Paul Davis never addressed this water damage but did remove items for storage pending removal of the carpeting.

    Paul Davis workers were slow to do the repairs in the second bathroom arriving and working for about 1 hour and then leave, but each and every time I ask about the removal of the carpet and each time I’m told they know nothing about that. As time progressed the second bathroom was finally completed, and the vanity in the first bathroom was removed. At which time it was discover that no floor was present under the original vanity. Time passed and no addition work was done. In March of 2026 the insurance company called and said that they would not pay for additional storage fees for my items, I informed them that nothing can be returned until the carpet is removed. At this point the project manager himself can and removed the carpeting, however since it had been glued down, adhesive residue is still present and Paul Davis has refused to rectify this.

    Still to date the original bathroom has no vanity, missing ceramic tile on the wall and floor along with the missing flooring where the vanity was located. Paul Davis has told us to go to Home Depit and pick out a vanity, but it cannot cost more than $950. We looked at the available vanities and none of them are suitable. We did locate a company that would custom fit a vanity but Paul Davis stated it is over budget. How can it be over budget if you haven’t spent any money on the original bathroom and the insurance company has paid out over $6000. I have asked for an print out of the expenses for each project and Paul Davis has refused.

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      Customer ServiceTechBilling

      Reviewed April 21, 2026

      I only have them 2 stars so they don’t delete it. I hired them for water damage in my basement. In two weeks, they no called, no showed 4 days. Then on reconstruction, I had to sign a contract, and they demanded payment, but their accountant was on leave, and I had to drive the check to their office. I’m a disabled vet, and now I had to their job. No thanks. Stuck with an in finished water damage basement. Do not hire.

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      Customer ServiceTechStaff

      Reviewed March 27, 2026

      Paul Davis is the absolute WORST organization I have ever had the displeasure of doing business with! A tree fell on my parent's house 10 months ago and unfortunately, we hired this crap company to do the restoration. From fall to spring, nobody showed up to work, FOR MONTHS! We've had multiple contractors and none of them last more than two weeks. This job has switched so many hands. They came in and took all of our furniture, cleaned out closets and drawers, took cabinets off walls, threw a tarp on the roof and never came back. The house has sustained more damage due to their negligence. We haven't laid eyes on our belongings or been in our house for more than 10 months. My parents are 80 years old. They have paid their dues in this life, and they should not have to be going through this!

      These people don't call, they don't communicate, they don't show up, they can't keep employees, and they DON'T CARE. Something is seriously wrong with this organization and if I could give them negative stars, I would. DON'T HIRE THEM! And if you do, keep an attorney on standby. If Paul Davis doesn't get off their hands and make this right (and I have no reason to believe they will), a lawsuit will be our next step. Which is sad because all we want is our house fixed and to be done with this awful company. They are literally forcing our hand. It doesn't get worse than this, never ever trust Paul Davis Restoration!!

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      Verified purchase
      Customer ServiceCoveragePriceRefunds & PayoutsMaintenanceStaffHonesty & Transparency

      Reviewed March 21, 2026

      I hired Paul Davis Restoration to install a garage door on my property. A year after the installation, the door stopped operating. Assuming that it was due to the garage door opener I had another company check the garage door opener for basic troubleshooting. To my surprise, the 2nd company identified several issues with the installation of the door which resulted in the door not closing and seizing resulting in damage to my garage door opener. All of the identified issues will require extensive repairs in addition to a brand-new garage door opener. I was provided an inspection report and photos of the parts of the garage door that were installed incorrectly.

      One of the main issues was that the door was too large for the door opening. But rather than order a new door or a new panel for the top of the door (as is standard practice), Paul Davis Restoration cut a notch in the top of the door which is improper and resulted in structural concerns which are detailed in the inspection report.

      The inspection report also details other issues such as missing outside lift brackets at the top and bottom of the door and cables that were run around the track to the pulley. In short, the improper installation caused the door to seize and break the gear and sprockets on the garage door opener. All of which prevented the door from closing.

      Paul Davis Restoration also didn't replace the emergency key release which is standard practice in a garage door installation. This is a safety concern, because in the event that the door seized while it was closed and I had been in the garage, there would’ve been no way for me to leave the garage without the door being cut through. I don’t have a direct entrance to my home from inside of the garage. I attempted to address this with them and even reached out to the PA Attorney General Office. This resulted in a few communications from on of their representatives Brian ** claiming that they stand by their work and they would do something to resolve the issue.

      In the end their smug ** attorney Jeffrey ** responds refusing to accept responsibility and claiming that they processed a refund 2 years ago which is a lie. They sent a one page print out showing a refund of my deductible which conveniently never made it to my bank account. I clearly wouldn't request a refund for money that I had already received. Overall don't use this company. It took them 3 days to install a standard garage door. The people that they sent could barely speak English and they clearly cut corners. They did a shitty job and they clearly enjoy stealing from the little guy.

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      Punctuality & SpeedStaff

      Reviewed Feb. 12, 2026

      Isaac, Nestor and the rest of the crew were awesome. Fast, professional, thorough, courteous, just great to work with. They did an amazing job cleaning up after a burst pipe. Highly recommend.

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      Staff

      Reviewed Jan. 23, 2026

      Paul Davis of NE TX did a wonderful and thorough job of taking care of a mold issue in my home. They even went beyond the area and did more checking only to find more mold. They didn't stop until they felt confident it was all removed. They were thorough and I am confident that it has all been removed. The men (Dacotah, Austin, Jermiya, Carlos and Chris) were all very hard working in setting up and cleaning all the mold out. I appreciate their work!

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      CoveragePriceStaff

      Reviewed Dec. 31, 2025

      While the team members I was able to speak with were pleasant. I feel the team they sent in to actual do the clean-up discarded several items that were salvageable. These things consisted of very high end items lots of designer items. They listed many things way below cost. In essence they get a considerable amount of your insurance benefit and leave you in the hole for replacement. I think the Insurance Companies should use their own people to come in and access the damage and if it a Natural Disaster just declare it a total loss.

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      TechPunctuality & Speed

      Reviewed Dec. 1, 2025

      Awful, 8 weeks and they haven’t done a thing. We have a new contractor that has moved super fast! We were under the impression that they were already starting it while staying in a nightly rental. We even lost an animal while being away from our home.

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      Coverage

      Reviewed Nov. 20, 2025

      Paul Davis was recommended to my insurance. Allstate and Paul Davis has put my family and myself in a bad situation just because the restoration team dropped the ball on the process. They get upset and I complain to the Corporate Office and now they don’t want to do the work. I hope that All State do not send jobs anymore. This company cannot be trusted. Thanks God for social media. I’m gonna post them online and explain exactly what happened.

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      Paul Davis Company Information

      Company Name:
      Paul Davis
      Year Founded:
      1966
      Address:
      5210 Belfort Road, Suite 300
      City:
      Jacksonville
      State/Province:
      FL
      Postal Code:
      32256
      Country:
      United States
      Website:
      pauldavis.com