Paul Davis

Quae did a great job. We are very satisfied with his work. Very kind and professional. Our kitchen floor and walls have water damage from a different company that installed our new refrigerator and didn’t do it properly. I’m so glad we chose Paul Davis to do the job.

My mother had her roof and 3 of her ceilings replaced after Fiona... we are so very impressed. We could not believe that is 6 hours, the guys had the old roof off and new one on. When the other guys came, they tore down 3 ceilings in 3 rooms, they were so friendly, very hard working and so very dependable. We were sorry to see them go. My mother is so happy as are my sister and myself. We have been recommending them to everyone we talked to. Thank you so very much for all your hard work. If we need anything in the future, you will be who we contact.

Shaun and Savannah arrived on a Sun morning (called Sat night) to access the damage from a 3 week water leak. Straight to work pulling up carpet and soaked pad, set up fans and dehumidifier to dry out flooring. Brian came on Mon to check water saturation, again on Tue to remove hardwood flooring. Shaun and Dillon returned Wed to remove tile to facilitate drying process. Finished up on Thu and will start restoration process at a later date. Kudos to Shaun, Savahnnah, Brian, Mike and Dillon all did a very professional job. Can't ask for more conscientious employees.

Needed help assessing water damage. Came right away and told us what to do next. Appreciate all the help provided. Recommended by a trusted friend who has done work at our home. All in all an excellent experience.

I suffered damage to my property during a hailstorm and chose this company from the list of preferred vendors my insurer provided. Not only did they not complete my repairs, but they then tried to coerce me into signing a certificate of completion! Further, my insurer advised they had approved an amount for repainting my fence, but they never advised me of this, nor make arrangements to have the work completed. 2 years later, and I'm still fighting with Paul Davis. NEVER USE THIS COMPANY!!!

On 10/2022 the Paul Davis Restoration Company was sent by our homes insurance company for level 3 water damage. After demolition, my husband requested a quote from the repair side of Paul Davis. My husband received a quote with one tech and his manager. After an employee turnover, he was stated that quote was not valid and they have no records of that. However, my husband has the paperwork along with emails from our insurance company with the information. Since 10/2022 we have been going back and forth with Paul Davis for completion of our home.

I don't know where to start but I hope this review will stop somebody from having to be homeless. This is a franchise of a national company. Please be careful. This particular owner has contracted the worst tradesmen to complete the smoke damage to my home that I have ever seen! It has been 17 months and he quit because I hurt his feelings when I was told in October that my house was FINALLY finished only to find mismatched cabinets, flooring that looks nothing like we ordered (you can see the difference between the sample and the floor plank shown in the last 2 pics), screws coming out from underneath window sills, gaps around almost every light switch and light, and to top it all off bathroom counter tops that are oozing with caulk to make them fit and a bathroom mirror that is crooked and doesn't meet the counter. I can go on and on (49 picture worth of major mistakes). His response when we asked him did he feel like he should fix this mess. "You signed the contract and we don't warranty out work". CAVEAT EMPTOR!

This is the worst company I have ever encountered in the residential construction field! Our 90 day job has taken over 18 months, 3 project managers later and is still ongoing! As part of the restoration work they refinished our wood floors and the finish was so thin that a drop of olive oil soaked through. When we complained and asked them to redo the floors properly they brought in an "expert" to provide an "independent" opinion (that the work was higher than industry standard). The expert turned to be the subcontractor! We were forced to hire a true independent industry expert that said the work was crap and needed to completely redone. Now they want us to trust them to do the work correctly and I want to hire another company. Run from Paul Davis Restoration.

Aug 5, 2022, my water pipe from my water heater unplugged from the water heater. There was water everywhere in my basement. I called Allstate home reconstruction department for assistance. The referral was Paul Davis to come out and help with reconstruction. At first, they did their job, but then they verbally lie about an agreement showed up on the Bill, and thus I left with a $7849 bill (content storage). I asked, *Does the insurance cover for moving the content from my house to your warehouse?* He says, *Yes, your adjuster confirmed that it will be paid for.* (Thus I signed the E-sign.) 3 months later I get a bill saying that the (Reconstruction is $15879 and the 895$ for something else was paid for).

Fire started on 05/13/22 and as of today I still don't have a complete garage. First day company came out and was able to assess the situation. 1 restoration person was doing the cleaning that day but did not return until June 23, due to no pod to place any items in after cleaning them. Dumpster was delivered until June 24th. So, this is over a month after that some things were actually being done. Manager Curtis was always making excuses. They hired some Temp people that did not know what they were doing. I even caught one smoking weed in the vehicle on my property. The temps would leave cigarette butts everywhere, along with garbage. I would walk out and hear them complaining of all the stuff they had to clean. They would throw things away without recording it as they are supposed to. They broke items that I cannot replace. One of their drivers even drove through my yard taking branches off of my Crab apple tree.