Paul Davis Reviews

Run run run. Completely turned my fire rebuild 290k into a additional 150k project for me. They neglected sistering roof trusses as inspector told them to do so roof sags. They never sealed roof pipe with boot so 11 months of water seeped attic ruining insolation and once I went to attic they charged 20 inch blowing gave me 10 inches! They also blocked all soffits causing improper air flow adding to moisture issue. Refused to correct under workmanship warranty plus many many many other frauds.

We used Paul Davis for restoration work after a house fire, and unfortunately, the experience was filled with issues from start to finish. There were numerous delays, poor communication, and a lack of professionalism throughout the process. The biggest problem is that some of the work was never completed, and despite repeated attempts to have the issues addressed under warranty, we have received no meaningful response. Over the past year, I have contacted corporate offices four separate times seeking assistance, but the concerns remain unresolved. To make matters worse, the local Paul Davis offices involved in our project have since gone out of business, leaving us with no clear point of contact for warranty support or unfinished work. Based on our experience, I would not recommend Paul Davis. The lack of accountability and follow-through has been extremely disappointing.

Paul Davis North Bay, Ontario are price gougers. They will over-inflate their bill. Avoid working with Jeff **, a project manager, for Paul Davis North Bay. He is a liar and fraudster. He will do significant damage to your property on top of the initial damages, you called Paul Davis in for. He will tell you outright lies and his staff do take (steal) things from your home, if you are not around to watch them. As well, if you are part of a racial minority group, you will be paying far more than you would have had to if you were a ** Protestant.

In December 2024 we had a leak in our bathroom under the Built-in vanity. After the plumber repaired the leak the insurance company sent Paul Davis Restoration to assess the damages. The asked for my deductible up front and worked with the insurance company for repairs. Nothing was resolved. In March of 2025 we had another water leak behind the wall of another bathroom. After the plumber repaired the leak the insurance company said that, "Since Paul Davis was already working with you they should handle this claim also with this water leak. " We had a great deal of water in the basement/laundry room. (The previous owners had installed indoor/outdoor carpeting in this area.) Paul Davis never addressed this water damage but did remove items for storage pending removal of the carpeting.

I only have them 2 stars so they don’t delete it. I hired them for water damage in my basement. In two weeks, they no called, no showed 4 days. Then on reconstruction, I had to sign a contract, and they demanded payment, but their accountant was on leave, and I had to drive the check to their office. I’m a disabled vet, and now I had to their job. No thanks. Stuck with an in finished water damage basement. Do not hire.

Paul Davis is the absolute WORST organization I have ever had the displeasure of doing business with! A tree fell on my parent's house 10 months ago and unfortunately, we hired this crap company to do the restoration. From fall to spring, nobody showed up to work, FOR MONTHS! We've had multiple contractors and none of them last more than two weeks. This job has switched so many hands. They came in and took all of our furniture, cleaned out closets and drawers, took cabinets off walls, threw a tarp on the roof and never came back. The house has sustained more damage due to their negligence. We haven't laid eyes on our belongings or been in our house for more than 10 months. My parents are 80 years old. They have paid their dues in this life, and they should not have to be going through this!

I hired Paul Davis Restoration to install a garage door on my property. A year after the installation, the door stopped operating. Assuming that it was due to the garage door opener I had another company check the garage door opener for basic troubleshooting. To my surprise, the 2nd company identified several issues with the installation of the door which resulted in the door not closing and seizing resulting in damage to my garage door opener. All of the identified issues will require extensive repairs in addition to a brand-new garage door opener. I was provided an inspection report and photos of the parts of the garage door that were installed incorrectly.

Isaac, Nestor and the rest of the crew were awesome. Fast, professional, thorough, courteous, just great to work with. They did an amazing job cleaning up after a burst pipe. Highly recommend.

Paul Davis of NE TX did a wonderful and thorough job of taking care of a mold issue in my home. They even went beyond the area and did more checking only to find more mold. They didn't stop until they felt confident it was all removed. They were thorough and I am confident that it has all been removed. The men (Dacotah, Austin, Jermiya, Carlos and Chris) were all very hard working in setting up and cleaning all the mold out. I appreciate their work!

While the team members I was able to speak with were pleasant. I feel the team they sent in to actual do the clean-up discarded several items that were salvageable. These things consisted of very high end items lots of designer items. They listed many things way below cost. In essence they get a considerable amount of your insurance benefit and leave you in the hole for replacement. I think the Insurance Companies should use their own people to come in and access the damage and if it a Natural Disaster just declare it a total loss.

Awful, 8 weeks and they haven’t done a thing. We have a new contractor that has moved super fast! We were under the impression that they were already starting it while staying in a nightly rental. We even lost an animal while being away from our home.

Paul Davis was recommended to my insurance. Allstate and Paul Davis has put my family and myself in a bad situation just because the restoration team dropped the ball on the process. They get upset and I complain to the Corporate Office and now they don’t want to do the work. I hope that All State do not send jobs anymore. This company cannot be trusted. Thanks God for social media. I’m gonna post them online and explain exactly what happened.

After don't the filters and the peroxide in the home. I was still having the same symptoms. I pulled up the carpet. There had to be something in that room. I was determined to locate it. I did. I called Paul Davis and told him what I had discovered. He gave me clear step by step instructions. I followed them and I would like to submit photos to show the public. After this review I will do another one, as this is a lengthy process. You can't rush the removal. It's like surgery. Be patient. Without further ado. I was told to place peroxide on the concrete. If it bubbles slow it to dry for several days. I did. I went back and applied more peroxide. It has continued to bubble. So, I'm still not in my room. However I am confident that I will breathe much better once the floor is sanitary and free of what ever is living in the spores. I attempted to upload the photos. I was informed they are too large.

I can't say enough great things about Paul Davis Restoration! From the moment I met, Project Manager Fred led the charge with professionalism, clear communication, and a genuine commitment to getting everything done right. He kept me informed every step of the way and made an extremely stressful situation feel manageable.

I can literally write a book on how bad Paul Davis Restoration is so please I beg you, choose someone else. Super responsive and the first acct. manager you meet is so nice and friendly....And that's it. Every single aspect of the restoration process is so, so terrible. The cleaning people that clean your belongings will steal from you and try to say it's covered by insurance when they have no clue whether it is or isn't, but why on earth are they stealing your things anyway? Stuff from same closet, half returned half taken. Half taken was all my nice things. The repairs and rebuild you ask? No way, shape or form professional. It is like someone has just learned to use a miter saw or lay carpet or paint and they're cheap so that's who they send. No clue if they can actually do a good job or not. They're just hoping it survives the 1 yr. warranty and then they're clear! That should be their motto. Just make it till warranty is up guys and girls!

1- Assumed they were getting all my business to mitigate and reconstruct without a second quote. 2- Awarded mitigation, project manager named (J) was poor communicator, made promises that were not kept. Packing crew of ladies did a fabulous job, cleaning crew had to be called back 3 times to properly clean. We ended up doing it ourselves! Mr Carsom ** was the best employee we worked with. Return our cleaned items even working weekends and nights. Reconstruction quote much higher than competition. We switched to a more affordable and competent company. Paul Davis threw away our cabinets without consulting us first which cost another $1300 to replace.

On Jun 1 1st, 2025 I filed a claim for water damage after a refrigerator repair went bad, Paul Davis out of Hampton NH was recommended by Liberty Mutual for the Dry-Out and they did a decent job. So, I hired them to also do the Restoration, also in June but at the time, they let me know it would likely take 2 months before they could start because of the backlog of projects. But they dropped the ball in August by not following the claims request properly with Liberty mutual resulting in a month delay so we expecting to now start the job in September, but they dropped the ball again on ordering the materials leading to another month delay.

Our house was struck by lighting back in april and this company is the worst. They lost a lot of our property and broke it. The stuff they broke some of it did get replaced. The biggest item they broke was my mom's curio and Cheyenne was going to put fake glass inside of it, which it is from the 90s so it real glass and now they are saying they can't replace it. Then they turn around and tell my mom she owes them money for packing up the house. After they broke our stuff and lost our stuff. It's in the contracts that everything will be returned unbroken and nothing messed with. That is a lie!!!!

Worst experience with contractors. My Duplex was hit by hurricane Helene, which was in September of last year. They did not complete the project which should have been finished more than 6 months ago. When we reached out to have them to finish the repairs they ignored us for months. We messaged them more than 10 times via text, call, and email with no response. Please do not choose these contractors if you want a good repair in a timely fashion. Not only was the project lack luster, but I lost months of rent due lack of accountability.

I would not recommend using this company for anything. No communication, took 7 months and they still are not finished. Won't come back to fix a poor-quality repair they had a handyman do. Workers are day laborers that don't know anything about home repair. Sent a so-called painter who was painting the top of the wall with a sponge. Won't give me a detailed accounting of how they spent my money. Don't use them even if you have an insurance claim.

My insurance referred me to Paul Davis for water mitigation in my kitchen as well as ceiling repair and replacement of a hanging kitchen cabinet after a leak from an upstairs bathroom. It was a small job and was very well done. All of the workers were skillful, professional, courteous, efficient, and sensitive to my needs. I especially appreciated help from Tomasz in putting pressure on the insurer and providing fast service after the adjuster delayed approval of the estimate. I would highly recommend this company for water mitigation/restoration, painting/drywall replacement, and cabinet work.

Brandon, and all the different trades he sent to our home, were top-notch! They were patient with our trauma from the kitchen flood and the insurance process. They laser-measured our house to accurately remove and install the flooring. After installation, and seeing the quality of the trades, we decided to replace our kitchen. Again, they were patient and listened to what we wanted. From the cabinet installer (who was PHENOMENAL!), electricians, plumbers, painters, appliance installers, cleaners, literally everyone was exceptional. We love our new flooring and kitchen! I am so grateful we found Paul Davis Restoration! Huge THANK YOU for the wonderful experience and beautiful installation of the flooring and kitchen, Paul Davis/Brandon!! I will certainly recommend you to everyone I know in the area!

Our insurance company chose Paul Davis Restoration (** Reagan Way) to come to our home to mitigate a leak. We assumed this referral meant we’d receive professional, ethical service — unfortunately, that wasn’t our experience. Overall, this was one of the most stressful home repair experiences we’ve ever had, and we would never use this company again. Our project, which was estimated at 8 weeks, ended up taking approximately 7-8 months due to repeated delays and mistakes by Paul Davis. Here are just a few issues that we experienced.

Not only they did a horrible job, that resulted in a flood, but they caused very serious and costly damages to the property. My insurance connected me with them for a window replacement. They did an appalling job - window flooded my bedroom the first night, drywall they installed was falling apart - but also when they were getting the window upstairs, they damaged the first floor landing, railing and walls.

Eddie, Jose, and Minenesty were outstanding, great communication, knowledgeable, and took respectful care of my old plaster walls and ceilings. Work was completed on time with a great clean up! Great crew! They were recommended by my insurance company, and I am grateful! Great teamwork!