
Blue Mountain Cards Reviews
About Blue Mountain Cards
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
- Wide selection of e-cards available
- Online card sending
- Difficulties in canceling subscriptions
- Unauthorized charges reported
Blue Mountain Cards Reviews
Filter by Rating
- (6)
- (4)
- (5)
- (12)
- (111)
Popular Mentions
- 4,609,174 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,609,174 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.

Reviewed Feb. 14, 2024
None of my ecards was ever delivered. Complete scam. I paid $29+ for nothing. Do not send them a dime or you will be cheated out of your money. I sent 4 ecards and none was ever sent. They should be put out of business.
Reviewed Feb. 8, 2024
Blue Mountain Cards are beautiful, but since I joined most weren’t delivered. When I saw that 6 had not been picked up, I resent them. The recipients told me they didn’t get the cards the first time.
Reviewed Dec. 3, 2023
I went to their site to send ecard for a birthday for tomorrow. I chose the $6.99 option for one month trial. Their system defaulted to one year membership fee, after they had my credit card info for automatic renewals and no place on their site to edit this membership. And, their site also says "no card pending to be sent", even though I'd chosen one. Then, I did a search and find numerous complaints on 4 complaint sites of this happening to others. So, within the hour, I called my credit card company to block my account and reverse the charge which was already pending, and to get new card. I'll have to take time to follow up on this, after it has posted, as well as warn my card recipient of any solicitations, because they also have her info. What a hassle. Beware.

Reviewed Sept. 24, 2023
I have been a member of Blue Mountain for several years now but the last 2 years they been very unreliable in sending birthday e-cards to people that I'd paid to have delivered on their bdays and placed these orders a week in advance. Three times now they have failed utterly. So disappointing. Withdrawing my membership and hopefully will get a refund.
Reviewed Aug. 17, 2023
I wanted to send my wife a birthday card, and accidentally got signed up for a 2 year membership. I reached out to them and let them know it was in error. They kept my $44, and told me memberships were non-refundable! Jesus, be careful to not make any human mistakes with this company, or your money will be gone!! I never plan on ever using this company again, and I'm going to tell everyone to STAY FAR AWAY FROM THIS HORRIBLE BUSINESS!!!!
Reviewed May 13, 2023
Blue Mountain cards extended my yearly membership without any notification. They refuse to refund the annual membership fee for this extended membership. I have emailed them several times and have received no answer to my request. All that they respond with is that my membership which they extended without my approval will last another year. Looking at other people's reviews I can see that they make a habit of misappropriating people's memberships through their credit card information.

Reviewed Feb. 8, 2023
Sent my January sisters the fabulous Dolly ecards. So many great ones to chose but we live in East TN. I easily added a $25 gift card. The e-cards cards are AMAZING. The Donnybrook Osmond card is excellent. So far sent e-cards to 5 people who absolutely LOVED them. I was offered a 12 month $19.99 year membership and took it. Blue Mountain sends you an email as soon as the card is viewed and any thank you message your recipient leaves. Exceptional experience and so inexpensive!
Reviewed Dec. 29, 2022
I signed up on 12/24 for the free 7 day trial. I simply wanted to send my mom a Christmas card. I requested my cancelation the same day. On December 25, I woke up to being charged $6.99. There is no free trial. It's fraud. They refuse to refund the charge.
Reviewed Aug. 18, 2022
As so many others have said, I tried canceling my membership NUMEROUS times on their website and I was still being charged $6.99 months later. I will NEVER recommend this site unless it is to my worst enemy. I would rather trudge to the drug store in a sleet storm for a card, rummage for a stamp, and then to the post office rather than send one of their e-cards. To stop being charged each month I had to end up cancelling my credit card! BEWARE!
Reviewed June 29, 2022
Bad company, do not buy or do any business with Blue Mountain cards. I have not purchased a e card from them in months, maybe a year, but I am charged 6.99 a month. Did cancelation on their website today- refunds are in order!!
Reviewed Feb. 24, 2022
Do not use this company. They sign you up for a monthly membership and tell you you can cancel anytime. Unfortunately, they continue to charge you every month even after you have cancelled the membership. This has been ongoing for 5 months. Please stay away from this company.
Reviewed Feb. 16, 2022
I have now tried 5 times to cancel my account with Blue Mountain. They continue to charge my credit card in spite of my "Do not Renew" and "save changes" requests on the membership page. They confirm the cancellation, but then default to "Renew" when one goes back to check a few minutes later. This company is a scam - please let others know not to give card info.
Reviewed Jan. 5, 2022
I received the email November 11th stating that my membership was up for renewal on December 10th. I went directly to the website, clicked on the button do not renew, even received a notice, "We are sorry to see you leave." January, I discovered that my credit card was charged the renewal fee anyway. Multiple phone calls and multiple emails or may not answered. There is no way to remove your credit card information on the web page.
Reviewed Dec. 8, 2021
This company is scamming customers. As mentioned many times below, it is impossible to cancel this membership without getting someone on the phone. No matter how many times you cancel online, they will continue to charge your credit card. The monthly fees are theft. Please stay away.
Reviewed Nov. 30, 2021
I say Blue Mountain Cards has made a grave error, or has a total lack of security. And a person or persons should not trust this company for their services. I for one will find another card company for sure.
Reviewed Sept. 15, 2021
I tried to stop my subscription to this service 3 times. Each time I got a confirmation message and email saying I had cancelled my subscription. I finally had to get a new CC to stop the billing. The $6.99 per month I don't miss. A company taking my money after repeated attempts to stop them, really makes me angry. Stay far away from Blue Mountain Cards. Go support a local business and buy a card and snail-mail it. It will mean more and will be far less frustrating than dealing with Blue Mountain.
Reviewed Aug. 19, 2021
I signed up for the free trial and then knowingly paid for the monthly membership. After a couple of months, I decided to cancel. Their website is deceptive. When you click on the button to turn off renewal of the membership, you are taken to a page where the verbiage is written misleadingly to indicate you have cancelled your membership. What you have to do is scroll down to the bottom of the page and click an additional button -- there are no instructions or indication on the page that you must take this additional step. I reached out to the company and got the response that the charges are nonrefundable. I plan on disputing the most recent charge on my card and see how that works out. Stay away from this company.
Reviewed Aug. 17, 2021
They deserve a zero star review!! At first when you sign up they tell you you're only paying for a month's worth of services. They don't tell you that they'll be charging your account every single month. And if you ask them to stop they won't stop!!! They will keep charging you!!!! You will never get reimbursed. They just send some stupid customer service email from somebody oceans away. And the product is not worth the price and stress!!!! Save yourself the hassle. There are so many better card companies and free cards online!!
Reviewed Aug. 5, 2021
Impossible to cancel membership. I signed up for the 7 day trial-period, that requires a credit card. I made one card over a year ago, and called within the 7 day period to cancel, was assured my account was canceled. I have emailed and called monthly and I cannot get Blue Mountain to cancel my a membership. I have talked to my credit card company and finally this month they will file a fraudulent claim on my behalf. Unfortunately my credit card company said this likely will not change Blue Mountain’s actions. Do not fall for the free trial period. There are many truly free card sites or make your own card.
Reviewed Aug. 2, 2021
I was tricked into “Free 7 day trial” which was really a 1-month paid subscription. I signed up for the free 7 day trial. They ask for my information (CC etc) and then immediately charged one month's membership instead of the free trial I signed up for. Very deceiving tactics! I only used them for one card on day 1 of the 7 day trial!! I wrote them an email and got a reply back totally ignoring my question as to why they did not honor their 7-day trial. Instead they referred me to their “Terms and Conditions” lol! Mind you I am a bookkeeper and I did read their terms for the Trial that I signed up for and it wasn’t a 1-month subscription. So peeps be aware and do not sign up for the supposed free trial, because it does not exist! In the last step of the free trial sign up they basically remove the trial feature and all of a sudden you're subscribed for a monthly/yearly plan. I cancelled the subscription the day after I did the ecard, that’s how fast they are in grabbing your money!
Reviewed June 26, 2021
Blue Mountain charged me a monthly subscription without my permission for well over a year, with only a single email that went unnoticed. Very angry. Only informed once my debit card was charged. That should be illegal and available to read outside terms of service. That's theft!
Reviewed April 14, 2021
I signed up for the free trial, sent out two birthday ecard emails (two different people, three email addresses, no mistakes made), neither recipient received them. Not in spam, nowhere to be found, so it looked like I forgot their birthday. I canceled before the free trial was over so that I won't get billed.
Reviewed Dec. 8, 2020
This company has refused to cancel my account and persists in charging a monthly fee to my credit card. I attempted to cancel my subscription in September 2020, and again in November. I have tried numerous times to contact them them directly, but they do not respond.
Reviewed July 11, 2020
I for a year purchased in Mar 2020 for 19.99?o.95 then was sent a not a member in June and paid 19.99 or .95. Now again can't contact. Can't see a number, did email and didn't hear and 4 people did not receive their 4th of July cards. I found my March purchase and they received funds. The cards are great regret. The purchase isn't worth the hassle without being able to contact company.
Reviewed May 19, 2020
I subscribed to Blue Mountain for 1 month and was satisfied but then tried to unsubscribe. Unfortunately, once they have your credit card, they just keep billing you no matter how many times you unsubscribe, send direct emails, or use their online email. Don't be tricked into giving them your credit card number!
Reviewed May 10, 2020
I signed up for the free trial and was so pleased with everyone's reactions. I've renewed twice. I have 2 issues. First time recipients think it's spam. It would be nice if the message line included the sender's name. My second issue is when writing the personal message. The writing program is frustrating. The font style, size and color need readjustment if you make changes to the text and if you leave a card unfinished and try to go back sometimes it's disappeared. My solution is to work on the message elsewhere and then cut and paste.
Reviewed April 18, 2020
Company sent me an email saying they were going to charge my credit card with an automatic renewal a year after I canceled... they also listed the last 4 digits of my CC LISTED in email. Very unethical. SCAM!
Reviewed April 16, 2020
Blue Mountain was very professional and helpful when I was trying to sign up... They virtually disappeared and I have not heard from them ever since I tried to cancel my subscription... I will not give up on this and I will do everything I can to make sure no one else gets ripped off by this company again...
Reviewed March 18, 2020
I sent my son an eCard with a gift card attached 6 months ago. He hadn't used the eGift and no longer had the link. I contacted Blue Mountain through email help@support.bluemountain.com and received a prompt response. They resent the link, and the issue was resolved the same afternoon. Overall I am very pleased with the card selection and service.
Reviewed Jan. 9, 2020
I contacted customer service through their website days before my free trial was set to end. They ignored my email and charged me for one month anyway. Same day I sent the email I could not use the phone service to cancel. I had to send yet another email to cancel. I complained to customer service, and they ignored this email as well. Is my "free trial" actually cancelled? Who knows? Stay away from this scam.
Blue Mountain Cards Company Information
- Company Name:
- Blue Mountain Cards
- Website:
- www.bluemountain.com