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Reviewed Dec. 8, 2021
This company is scamming customers. As mentioned many times below, it is impossible to cancel this membership without getting someone on the phone. No matter how many times you cancel online, they will continue to charge your credit card. The monthly fees are theft. Please stay away.
Reviewed Nov. 30, 2021
I say Blue Mountain Cards has made a grave error, or has a total lack of security. And a person or persons should not trust this company for their services. I for one will find another card company for sure.
Reviewed Sept. 15, 2021
I tried to stop my subscription to this service 3 times. Each time I got a confirmation message and email saying I had cancelled my subscription. I finally had to get a new CC to stop the billing. The $6.99 per month I don't miss. A company taking my money after repeated attempts to stop them, really makes me angry. Stay far away from Blue Mountain Cards. Go support a local business and buy a card and snail-mail it. It will mean more and will be far less frustrating than dealing with Blue Mountain.
Reviewed Aug. 19, 2021
I signed up for the free trial and then knowingly paid for the monthly membership. After a couple of months, I decided to cancel. Their website is deceptive. When you click on the button to turn off renewal of the membership, you are taken to a page where the verbiage is written misleadingly to indicate you have cancelled your membership. What you have to do is scroll down to the bottom of the page and click an additional button -- there are no instructions or indication on the page that you must take this additional step. I reached out to the company and got the response that the charges are nonrefundable. I plan on disputing the most recent charge on my card and see how that works out. Stay away from this company.
Reviewed Aug. 17, 2021
They deserve a zero star review!! At first when you sign up they tell you you're only paying for a month's worth of services. They don't tell you that they'll be charging your account every single month. And if you ask them to stop they won't stop!!! They will keep charging you!!!! You will never get reimbursed. They just send some stupid customer service email from somebody oceans away. And the product is not worth the price and stress!!!! Save yourself the hassle. There are so many better card companies and free cards online!!
Reviewed Aug. 5, 2021
Impossible to cancel membership. I signed up for the 7 day trial-period, that requires a credit card. I made one card over a year ago, and called within the 7 day period to cancel, was assured my account was canceled. I have emailed and called monthly and I cannot get Blue Mountain to cancel my a membership. I have talked to my credit card company and finally this month they will file a fraudulent claim on my behalf. Unfortunately my credit card company said this likely will not change Blue Mountain’s actions. Do not fall for the free trial period. There are many truly free card sites or make your own card.
Reviewed Aug. 2, 2021
I was tricked into “Free 7 day trial” which was really a 1-month paid subscription. I signed up for the free 7 day trial. They ask for my information (CC etc) and then immediately charged one month's membership instead of the free trial I signed up for. Very deceiving tactics! I only used them for one card on day 1 of the 7 day trial!! I wrote them an email and got a reply back totally ignoring my question as to why they did not honor their 7-day trial. Instead they referred me to their “Terms and Conditions” lol! Mind you I am a bookkeeper and I did read their terms for the Trial that I signed up for and it wasn’t a 1-month subscription. So peeps be aware and do not sign up for the supposed free trial, because it does not exist! In the last step of the free trial sign up they basically remove the trial feature and all of a sudden you're subscribed for a monthly/yearly plan. I cancelled the subscription the day after I did the ecard, that’s how fast they are in grabbing your money!
Reviewed June 26, 2021
Blue Mountain charged me a monthly subscription without my permission for well over a year, with only a single email that went unnoticed. Very angry. Only informed once my debit card was charged. That should be illegal and available to read outside terms of service. That's theft!
Reviewed May 6, 2021
I wanted to send an e-card to my friend for her birthday, I was willing to pay for it. I've found three very funny, so I sent her all! It was her day after all. :)) I copied and pasted the link and send them to her through WhatsApp. The only thing I wasn't so happy is the preview. It should have been more "surprise!!"'s kind... Would have been funnier to open an anonymous link and discover afterwards that was a customized birthday song I guess!.. But anyway, the day after I easily unsubscribed my monthly payment and they never made me pay, not even the first month. I was worried because of all the bad reviews, but my experience was perfect. And I'm actually sorry for them, maybe they should show better the way to cancel the subscription? (which, I have to say, wasn't that difficult to find though...)
Reviewed April 14, 2021
I signed up for the free trial, sent out two birthday ecard emails (two different people, three email addresses, no mistakes made), neither recipient received them. Not in spam, nowhere to be found, so it looked like I forgot their birthday. I canceled before the free trial was over so that I won't get billed.
Reviewed Dec. 8, 2020
This company has refused to cancel my account and persists in charging a monthly fee to my credit card. I attempted to cancel my subscription in September 2020, and again in November. I have tried numerous times to contact them them directly, but they do not respond.
Reviewed July 11, 2020
I for a year purchased in Mar 2020 for 19.99?o.95 then was sent a not a member in June and paid 19.99 or .95. Now again can't contact. Can't see a number, did email and didn't hear and 4 people did not receive their 4th of July cards. I found my March purchase and they received funds. The cards are great regret. The purchase isn't worth the hassle without being able to contact company.
Reviewed May 19, 2020
I subscribed to Blue Mountain for 1 month and was satisfied but then tried to unsubscribe. Unfortunately, once they have your credit card, they just keep billing you no matter how many times you unsubscribe, send direct emails, or use their online email. Don't be tricked into giving them your credit card number!
Reviewed May 10, 2020
I signed up for the free trial and was so pleased with everyone's reactions. I've renewed twice. I have 2 issues. First time recipients think it's spam. It would be nice if the message line included the sender's name. My second issue is when writing the personal message. The writing program is frustrating. The font style, size and color need readjustment if you make changes to the text and if you leave a card unfinished and try to go back sometimes it's disappeared. My solution is to work on the message elsewhere and then cut and paste.
Reviewed April 18, 2020
Company sent me an email saying they were going to charge my credit card with an automatic renewal a year after I canceled... they also listed the last 4 digits of my CC LISTED in email. Very unethical. SCAM!
Reviewed April 16, 2020
Blue Mountain was very professional and helpful when I was trying to sign up... They virtually disappeared and I have not heard from them ever since I tried to cancel my subscription... I will not give up on this and I will do everything I can to make sure no one else gets ripped off by this company again...
Reviewed March 18, 2020
I sent my son an eCard with a gift card attached 6 months ago. He hadn't used the eGift and no longer had the link. I contacted Blue Mountain through email firstname.lastname@example.org and received a prompt response. They resent the link, and the issue was resolved the same afternoon. Overall I am very pleased with the card selection and service.
Reviewed Jan. 9, 2020
I contacted customer service through their website days before my free trial was set to end. They ignored my email and charged me for one month anyway. Same day I sent the email I could not use the phone service to cancel. I had to send yet another email to cancel. I complained to customer service, and they ignored this email as well. Is my "free trial" actually cancelled? Who knows? Stay away from this scam.
Reviewed Jan. 9, 2020
I took a free trial for 7 days just to email off a handful of Christmas greetings, and also carefully noted the email address given when I accepted the trial. Blue Mountain stated I could use this email to cancel any paying membership. I then sent two email messages on the 5th and 6th day of the trial, instructing Blue Mountain to cancel my membership and providing both my member number and the confirmation number for the trial trial. Blue Mountain billed me anyway and pulled $4.99 out of my checking account. I then called to resolve the issue. After I waited on hold for about 15 minutes, a phone representative checked what I said and agreed to refund the $4.99. However, it took a week for the refund. Too little, too late: a waste of time, unnecessary aggravation, and a waste of my phone minutes.
Reviewed Dec. 14, 2019
How about the true meaning of Christmas?? A lot of junk Christmas greetings! Had to buy Religious cards and also cards for special people??? I used to find a good selection, but the choice has really declined. Now I have to buy cards and still pay for subscription??
Reviewed Nov. 1, 2019
I've always subscribed to Blue Mountain Cards for one year at a time and have not had the problems others describe. I'm really sorry to know that many who have paid for a card with a monthly fee have been charged repeatedly. I know Blue Mountain offers some cards that are totally free, not even a monthly subscription needed, but the selection is limited. I objected only 1 time in many years to a charge I didn't want. Some years ago there was a separate subscription fee for card designs you print yourself. I paid for it for a year, but then wanted only to continue my subscription for the e-cards the following year. I didn't want to pay a second year for the print-your-own cards. I didn't cancel that fee soon enough to avoid a charge, but when I asked for "print your own cards" to be canceled and receive a refund, Blue Mountain did that for me.
In recent years, I think both kinds of cards are included in one annual membership. I don't think Blue Mountain is alone in charging a new fee by the month. I bought one e-card one time from the Hallmark e-card website, didn't know I'd be charged another monthly fee the next month, wasn't happy about that, noticed the charge fairly soon on my credit card, and I had no problem receiving a refund from Hallmark near the beginning of the second month for which I was charged.
I'm simply telling what my experience has been. Sometimes I wish there were more new e-cards from which to choose on the Blue Mountain site since I've already sent a lot of cards with my annual subscriptions for many years, but still I can usually find a card I like. I especially like the new, interactive e-cards they've been offering for a few years. My friends have enjoyed them, too. I just sent a new, interactive Halloween card to three friends last night. Different people like different types of cards, so I'm not saying everyone would like the ones I'm enjoying and sending. I'm happy enough with Blue Mountain Cards to continue my annual membership year after year.
In my experience they've never been a scam, but because I've had issues with repetitive charges from other websites, magazine subscriptions, even from a florist shop years ago that charged me twice for one birthday bouquet I sent, but I didn't notice the double charge on my statement until the time for contesting it had passed, so I paid dearly for that! I understand the frustration. I could tell details of a problem I had once with a company on Amazon that was resolved eventually, and a big problem with something I ordered from a magazine ad that was a huge rip-off, and I couldn't get any refund. I've simply never had any problems with Blue Mountain Cards I couldn't resolve, and I've never found them to be a "scam" in any way.
Reviewed Sept. 10, 2019
Blue Mountain offers a free trial membership that is so hard to end that vast numbers of people give up trying, forget about it, and wind up paying a membership fee for something they never use. This is a form of theft. If there is not law that allows us to take them to court, we should write them terrible reviews and boo their executives and directors whenever we see them in public. There is simply no excuse for this entrapment.
Reviewed Aug. 29, 2019
I have been a paying customer for 3 or 4 years. I have not been able to log on my account for the past three weeks. The online customer service doesn't work therefore I can't use my paid subscription. Time for me to find a better site.
Reviewed Feb. 19, 2019
I signed up for a free trial for the purpose of testing it out to see if I liked it. I made a point of writing down the date I would need to cancel it by in order to not be charged for the next month of service. I contacted them on the last date to cancel and then after I sent the email... I noticed an email from them the day prior verifying the credit card purchase for the next month!! They charged my account the morning before the last day to cancel... 2 days before they should have. I contacted them and told them I was unhappy with them charging my account prematurely and they responded with "sorry but once the payment is processed they cannot reverse charges." Buyer beware! Don't trust your credit card with this company.
Reviewed Feb. 6, 2019
So, I tried the eCard service, and I decided I didn't like it and wanted to cancel. So I tried to follow the instructions to cancel, and went through a painful call automation process. Even though they did find my account on the automated call process, they still didn't cancel!
Reviewed Dec. 24, 2018
Love Blue Mountain. Try sending their talking gray rabbit with a British accent. If you can pen a rather funny and personal note to the recipient, it is simply the best and most amazing card on the internet. Their Christmas greeting this year goes beyond what's out there. Thank you, Blue Mountain. You are the best.
Reviewed Aug. 17, 2018
I've been subscribing to Blue Mountain for years. Over the last year, however, they severely reduced the number of ecards available to subscribers. And the cards they left as options are terrible. I've submitted my subscription cancellation and am already using another service. DON'T WASTE YOUR MONEY!
Reviewed June 15, 2018
I really enjoy Blue Mountain Cards and the cost is nothing compared to buying and mailing cards that are just discarded later! With these cards, you are able to send them to arrive on time - no mail - and at no extra cost! My family and friends are always happy to receive them!
Reviewed May 23, 2018
I have been using Blue Mountain Cards for at least four years. I pay a yearly fee and have never had any problem with seeking further payments or with the payment procedure. I send about 100 cards a year for about every reason. People love to receive them especially with the music and animations. I can usually always find a card that is perfect for what I am looking for. I was amazed to read some of the negative reports because I have had nothing but positive experiences so wanted to share that.
Reviewed April 11, 2018
This company's mission is to steal as much money they can legally get away with this. When you sign up for the "free" service they require a credit card. They then start automatically charging you a monthly membership and billing your credit card. I tried to go online and cancel but there were "tech" issues and it took several phone calls to stop this. By this time they had already charged me for service that I never wanted, and they refused to provide a refund. How can one trust a company with these types of business practices and ethics... Rip off.
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- Blue Mountain Cards
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