Blue Mountain Cards Reviews

Same as others here. They default to auto-renew and don’t tell you. Then they take your money and I found how to turn off auto-renew but can’t even find how to stop the membership. I don’t trust the auto-renew button either.

DO NOT USE THIS COMPANY. They rip you off and don't respond. Horrible business! Use ellacards.com instead! They charge less than this for a one-time fee and let you design whatever you want. This company adds text to a bottom of a pre-designed card and the music you pick and pay for doesn't apply to the card. Then, they don't answer emails and they simply don't care! STOP! Use another company. They're awful!!

Like so many others who've posted bad experiences with Blue Mountain, their Cards are great but their business ethics are abysmal as they purposely make it impossible to cancel your subscription/free subscription quickly. I used their website to cancel my subscription on May 1 2025 only to have them bill me on May 31 with an email thanking me for resubscribing which of course is a fiction.

I canceled my subscription to Blue Mountain Cards well before the membership expired and received a pop-up on their site that said it was canceled. They continued to charge me. I sent several messages to them through their website with no response. I sent several emails with no response. I called their business #; got a recording saying I was calling during their business hours but they were not there. Would give them a zero if I could.

If I could give them zero stars, I would. I just hung up with a very disengaged and unempathetic customer service representative name Mariah. I explained to her that I just discovered last April, Blue Mountain charged me again for their annual 'membership' which I know I cancelled in 2022, I was not even aware they had continue with the charges so I never used their service again, yet they continued taking my money regardless.

While fun to send a card they rarely add new cards. The worst part is they do not provide a way to cancel. Trying to stop the service is crazy difficult. I chose to not stay with any company that actively tries to make it difficult to stop using the service.

There is nothing worse than a site that lures you in with FREE and then gets info and then wants you to pay. A waste of time and bait and switch. Hope no one falls for this scam. If I could I would give negative stars.

I have been a member of BlueMountain eCard for over 10 years. However, I recently tried to send a card to a Korean person and wrote a message, but the Korean characters were all broken and unreadable. They do not support languages ​​other than English. When I called customer service, they said they could not help me. When I asked for a refund, they said no and hung up. Customer service is terrible. I am so disappointed.

I was just looking at what Blue Mountain had to offer. Didn’t care for it al all. Didn’t sign up or give them any financial info. Charged me without my signing up or permission. Scam. I tried to add my receipt and lost my review. I asked that they return my unrequested payment and they would not. Others have had the same complaint.

I am very disappointed, I joined so I could send electronic cards this year only to discover that MOST of my family and friends names are NOT in their predetermined dropdown list of names rendering this a useless product that cost me $50.00! There was NO option to NOT allow auto billing, my card expires in April 2025 so if they try to charge my card this time next year it will fail! And on top of that they are NOT responding to Email! Non-existent Customer service! I have learned a valuable lesson, Google search for complaints for all companies before joining!

Blue Mountain e-cards renewed my subscription without my knowledge or permission! They charged my bank. I contacted them for a refund. They were not even willing to talk about it. I would not recommend them!!

Blue Mountain has been so frustrating. It erases what you write for a message and sometimes doesn't even deliver your card! The selection isn't that good either. I signed up for two years. What a scam! Not worth a cent!

I tried BlueMountain ecards for two years. I only used it a few times over that period. The selection of cards that are included in the subscription are just not very good and the selection is very limited. You can upgrade for additional charge, but those are not that good either. This year, the renewal date occurred while I was on vacation and away from home. 4 days later I contacted BlueMountain to request that the subscription be cancelled and to reverse the charges. They refused. I contacted my Credit Card company and their policy is that they cannot accept a dispute unless the charge is made AFTER the the request to cancel the subscription. I think it is bad business for BlueMountain to refuse to honor my request for a refund of the charge---but I guess it is the only way they can stay in Business since their service is so bad. All I can say is if you are considering subscribing, reconsider!

Should have read the reviews before I signed up. Selection is very poor compared to other e-card options. Tried to cancel within 30 days and to bug off. VERY POOR CUSTOMER SERVICE. Do not recommend them at all. American Greeting has many more options.

I read these bad reviews and was surprised, as we have not had any issues, but I would always copy the link and place it in a text. That way, I was delivering it. For the first time today, we sent it through email because it had a gift card attached. Still waiting to hear from him if he received it. It is showing in our status "Awating Pickup."

None of my ecards was ever delivered. Complete scam. I paid $29+ for nothing. Do not send them a dime or you will be cheated out of your money. I sent 4 ecards and none was ever sent. They should be put out of business.

Blue Mountain Cards are beautiful, but since I joined most weren’t delivered. When I saw that 6 had not been picked up, I resent them. The recipients told me they didn’t get the cards the first time.

I went to their site to send ecard for a birthday for tomorrow. I chose the $6.99 option for one month trial. Their system defaulted to one year membership fee, after they had my credit card info for automatic renewals and no place on their site to edit this membership. And, their site also says "no card pending to be sent", even though I'd chosen one. Then, I did a search and find numerous complaints on 4 complaint sites of this happening to others. So, within the hour, I called my credit card company to block my account and reverse the charge which was already pending, and to get new card. I'll have to take time to follow up on this, after it has posted, as well as warn my card recipient of any solicitations, because they also have her info. What a hassle. Beware.

I have been a member of Blue Mountain for several years now but the last 2 years they been very unreliable in sending birthday e-cards to people that I'd paid to have delivered on their bdays and placed these orders a week in advance. Three times now they have failed utterly. So disappointing. Withdrawing my membership and hopefully will get a refund.

I wanted to send my wife a birthday card, and accidentally got signed up for a 2 year membership. I reached out to them and let them know it was in error. They kept my $44, and told me memberships were non-refundable! Jesus, be careful to not make any human mistakes with this company, or your money will be gone!! I never plan on ever using this company again, and I'm going to tell everyone to STAY FAR AWAY FROM THIS HORRIBLE BUSINESS!!!!

Blue Mountain cards extended my yearly membership without any notification. They refuse to refund the annual membership fee for this extended membership. I have emailed them several times and have received no answer to my request. All that they respond with is that my membership which they extended without my approval will last another year. Looking at other people's reviews I can see that they make a habit of misappropriating people's memberships through their credit card information.

Sent my January sisters the fabulous Dolly ecards. So many great ones to chose but we live in East TN. I easily added a $25 gift card. The e-cards cards are AMAZING. The Donnybrook Osmond card is excellent. So far sent e-cards to 5 people who absolutely LOVED them. I was offered a 12 month $19.99 year membership and took it. Blue Mountain sends you an email as soon as the card is viewed and any thank you message your recipient leaves. Exceptional experience and so inexpensive!

I signed up on 12/24 for the free 7 day trial. I simply wanted to send my mom a Christmas card. I requested my cancelation the same day. On December 25, I woke up to being charged $6.99. There is no free trial. It's fraud. They refuse to refund the charge.

As so many others have said, I tried canceling my membership NUMEROUS times on their website and I was still being charged $6.99 months later. I will NEVER recommend this site unless it is to my worst enemy. I would rather trudge to the drug store in a sleet storm for a card, rummage for a stamp, and then to the post office rather than send one of their e-cards. To stop being charged each month I had to end up cancelling my credit card! BEWARE!

Bad company, do not buy or do any business with Blue Mountain cards. I have not purchased a e card from them in months, maybe a year, but I am charged 6.99 a month. Did cancelation on their website today- refunds are in order!!

Do not use this company. They sign you up for a monthly membership and tell you you can cancel anytime. Unfortunately, they continue to charge you every month even after you have cancelled the membership. This has been ongoing for 5 months. Please stay away from this company.

I have now tried 5 times to cancel my account with Blue Mountain. They continue to charge my credit card in spite of my "Do not Renew" and "save changes" requests on the membership page. They confirm the cancellation, but then default to "Renew" when one goes back to check a few minutes later. This company is a scam - please let others know not to give card info.

I received the email November 11th stating that my membership was up for renewal on December 10th. I went directly to the website, clicked on the button do not renew, even received a notice, "We are sorry to see you leave." January, I discovered that my credit card was charged the renewal fee anyway. Multiple phone calls and multiple emails or may not answered. There is no way to remove your credit card information on the web page.

This company is scamming customers. As mentioned many times below, it is impossible to cancel this membership without getting someone on the phone. No matter how many times you cancel online, they will continue to charge your credit card. The monthly fees are theft. Please stay away.

I say Blue Mountain Cards has made a grave error, or has a total lack of security. And a person or persons should not trust this company for their services. I for one will find another card company for sure.