Blue Mountain Cards Reviews

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About Blue Mountain Cards

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Blue Mountain Cards designs and distributes digital greeting cards for occasions such as birthdays, holidays and anniversaries. Launched in 1996, Blue Mountain incorporates personalized messages and animations into its cards.

Pros
  • Wide selection of e-cards available
  • Online card sending
Cons
  • Difficulties in canceling subscriptions
  • Unauthorized charges reported

Blue Mountain Cards Reviews

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    How do I know I can trust these reviews about Blue Mountain Cards?
    • 4,884,532 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Price

    Reviewed March 10, 2026

    Very disappointed. I bought it by accident and cancelled it right away, but they charged me anyway. The card just sends the link not the real card. Sometimes the message for the receipt doesn’t even show on the card.

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    Customer ServicePriceBilling

    Reviewed Feb. 15, 2026

    I ditto what other reviewers say about Blue Mountain. They have deceptive billing practices and they need to be stopped. They automatically renew you when it is NOT supposed to be renewed automatically. They even send a email stating your subscription has expired and that it won't be renewed, but it is. I am disputing the charge with my credit card company. I should have researched the company before subscribing the first time. If I had done my homework and had seen all of their horrible reviews, I would have never dealt with them in the first place. This was a lesson learned the hard way. This company should be fined for deception billing practices and shut down for horrible customer service.

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      Customer ServiceSales & MarketingRefunds & PayoutsBilling

      Reviewed Feb. 4, 2026

      Deceptive Free Trial. Beware of this company's billing tactics. I signed up today for a seven-day free trial. After creating one card, they cancelled my seven-day free trial and opened up a new membership and immediately billed my credit card. I emailed them to explain what was done and they said no refunds.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsTimeliness

      Reviewed Jan. 28, 2026

      This company is a scam. They sign you up for automatic renewal without your knowledge or consent. When the new charge hits a year later, even when you call the same day, they refuse to refund the unauthorized charge. I thought forced enrollment in auto-renewals without consent was now illegal. If it is not, it should be. Give your business to someone else who doesn't build their model on scamming customers.

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      Customer ServiceSales & MarketingPriceOnline & AppBilling

      Reviewed Jan. 5, 2026

      Beware of this company's billing tactics. I signed up for the 7 day "free trial" and was immediately billed through my PayPal account for a year's subscription at the cost of $29.99 and was set-up for automatic renewal. When I contacted their customer service via email (they do not publish a phone number-red flag), I was told that there is "clear wording on the web page that states that once you click the button "begin Membership" while on the third and final step, it will automatically end the free trial, charge your payment information on file, and begin your paid membership". Let me tell you, I am a savvy online consumer, and I found their website to be anything BUT "clear" in their wording. After doing some research online regarding this company their are many complaints about this exact issue! I think they purposely designed their website to be confusing so that you unknowingly sign up for the year's subscription while you only want the "free trial".

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      Customer ServiceSales & MarketingPriceBilling

      Reviewed Dec. 18, 2025

      Beware of this company's billing tactics. They make it impossible for you to cancel your membership. I signed up today for a seven day free trial. After creating a couple of cards, I was directed to click on the membership button to confirm my membership. Once I did that, they cancelled my seven day free trial and opened up a new membership and immediately billed my credit card. I emailed them to explain what was done. Their reply was that there will be no further charges after the month I signed up for. I plan on disputing this charge with my credit card company. I guarantee the charge will be removed permanently. You should always dispute a charge with any business who is scamming you.

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      PriceTransparency

      Reviewed July 31, 2025

      Not good, people I send cards to not getting them even company states they are sent. They don’t update cards a lot. When you go to cancel, they don’t prorate but make you fog to next year. I hope they cancel because I hear they automatically charge your card even though you say you want to cancel. Don’t subscribe to this service. Waste of money.

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      PriceRefunds & PayoutsBilling

      Reviewed July 17, 2025

      I purchased a one year subscription to Blue Mountain Cards and sent 5 cards in the year. I didn't like the cards; I found the selection to be limited and the graphics of poor quality. A charge of $29.95 was put onto my charge on July 4, 2025 as an automatic renewal, although I never signed up for a renewal. When I wrote them to ask for a refund they wrote back that the payment was non-renewable.

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      Punctuality & Speed

      Reviewed July 7, 2025

      I purchased a card with a group of teachers during the pandemic for another teacher. It turns out I’ve been paying $40 bucks a year ish for the last five years - $200 for one card!!! What a great business model! There didn’t seem like there was a simple way to cancel. I’ve waited online for 20 to 30 minutes several times trying to reach a person so I could cancel my subscription, once I realized I still had this subscription. Finally, today I was able to reach a human and cancel. Avoid just on principle!

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      PricePunctuality & SpeedRates

      Reviewed July 2, 2025

      Beware: you will be charged on a recurring basis at a rate of 6.99 per month. You are not prompted to automatically review. That is the option that is preselected for you. So you pay and pay until you wake upo and ask who or what is Blue Mountain? Then you can try to cancel. Hope the cancellation happens. This is not a good service for an occasional user.

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      Blue Mountain Cards Company Information

      Company Name:
      Blue Mountain Cards
      Website:
      www.bluemountain.com