Lithium Ion Batteries

Fujitsu America of Sunnyvale, Calif., is recalling about 6,400 battery packs used in Fujitsu notebook computers and workstations sold in the U.S. and Canada.

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

The company has received one report of a battery fire in Canada.

This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902.

Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery.

Serial numbers included in the recall are:

The battery packs, manufactured in China, were sold online at www.shopfujitsu.com from July 2012, through December 2017, for about $170 for the battery pack sold separately, and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.

What to do

Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack.

Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Consumers may contact Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. (CT) Monday through Friday or online at http://www.fujitsu.com/us/support/products/computing/notebooks/battery-recall/2018.html for more information.

HP of Palo Alto, Calif., is recalling about 52,600 lithium-ion batteries for HP notebook computers and mobile workstations sold in the U.S and Canada.

The batteries can overheat, posing fire and burn hazards.

The company has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.

This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations.

The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations.

They were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.

The batteries, manufactured in China, were sold separately at Best Buy and other stores and authorized dealers nationwide and online at www.Amazon.com, www.hp.com and other websites for between $50 and $90.

They also were shipped in notebook computers and mobile workstations sold from December 2015, through December 2017, for between $300 and $4,000.

What to do

Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall, and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall.

The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall.

These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.

Consumers may contact HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. (CT) Monday through Friday or online at www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.