Immigrationdirect.com Reviews

Complaint: I did a search on Google for the N565 Immigration form and the top ad claims to be the application for replacement and is not. The Ad says: "Citizenship Certificate Form N-565 Immigration Direct‎: Apply To Replace Lost Citizenship Naturalization Certificate Today!" When you click that you go to a page Desired Settlement. Once you go to the site from their ad you go to this page ** where it gives you information about what the document is for and a large button to start the application. From there you fill in log in information and then the next step it asks for payment info to do the citizenship application. The amount shown is $129.

I thought this website was an online government service to apply for green card replacement. It appears to look like that down to the color scheme and the look alike government seal as part of a clever (scam), not knowing I registered and paid $149 for an application that is free, free!!! Notice how they make you pay first and by the time you realize it's not US Gov, it's too late. I tried to get my money back minutes later. I called and they connect me to the cancellation department, she said it would be $75.00 for cancellation fee because I click the process button. In reality it's not really process. I told them that's scamming, it's a ripoff. I complained to a so call manager who sounds like the girl next to her (notice how the time estimation to speak to an operator is perfect for every person I've been transferred to) and she told me they can only offer me another 20% off my own money which they stole, so they got me for $50. I mean they can do that!!! Well the government must be getting part of the profit otherwise why would they allow them to keep Scamming people out their hard earned money.

I got my application from immigration direct site and I paid for it. I didn't know there's a site where I can get the form for free and I need to renew my permanent resident card. I filled up the form and everything is ready, all I need is to pay the fee and the call center that works for immigration direct Canada asked me to pay the fee online and I did it 1st time and it didn't worked so I called them again and another call center asked me to put it again and yet again didn't work. I feel like I am being scam. I called for the 3rd time in 2 weeks and the call center female was I found really impatient to me, while I was explaining her about what happened and she told me to stop talking and just listen to her and that is very rude. I got their forms and they gave me a hotline# I can reach them anytime if I have any questions or I need some assistance but they were rude and very unprofessional.

Search on google brought this site up. Enter information, setup login information etc. Pay $100 for Citizenship application help. Did not use service promptly as was still a permanent resident. Got confirmation that money was to be repaid to account. Still waiting....Tying to contact them, my messages have being blocked, error message return. Still waiting on reimbursement.

I was renewing my green card and thought this was the official USCIS site. Too dumb, I did not pay attention and paid the $149 online. After the form is filled and I found I need to pay the $450 fee to government, then I realized this was a scam. I called them and was told they can refund me half of the amount I paid. I said, "I do not need the service and thought it was official. I will go to the government site directly." They then said will charge me $29. I agreed. I shall told her to refund me the full amount.

I was told to wait four to six months. Meanwhile the 90 day refund period passes then they don't have to refund any money.

This place is a scam! Was told I needed to pay $150 for a fee of some sort. I told them I have a low income and needed a fee waiver, so they graciously lowered the fee to $100...wow that's nice right?! NOPE! Those fees do NOT go towards the filing fee! It's a service charge for their "assistance". Taking advantage of poor people is not nice, and not to mention that most of the customers can't speak English as well or can't properly use a computer. I called back for a refund and was given the run around. After much arguing, they reluctantly agreed to a refund...but who knows if they will honor that promise. This company should NOT be allowed to impersonate the immigration website and should make it very clear that they are not affiliated with them!

I too got scammed by Immigration Direct, thought Canadian government would be fully computerized already when it come to documentation, so I applied to renew my PR card after finding out this website via Google search, but I realized nobody report to police so this website can be shut down?

Filled out the questionnaire at the end was accepted with the $149.00 payment. My card was expiring mid May. Now July was wondering not a word from Immigration Direct. Received an e-mail from a friend in Florida saying it is a Scam. Have my passport but need my green card ASAP. Took me for a fool and I am a vulnerable senior citizen.

I paid $50 towards my Canadian citizenship document replacement. This was debited from my bank account. I had to leave the application and return later. When I returned I was asked to pay $75 for the same process I had gone through 2-3 days before. This is when I realized this was a scam site, so everyone.... BEWARE!!!!!

A year ago I started a citizenship application on the website that popped up immediately when I used google search engine. I was then convinced it was an official website. When I resumed my immigration application about 3 weeks ago, I realized that Immigration direct is not an official us immigration website as their name and all photos on their website suggests. I thought I was filling an electronic application. Then I realized that I paid $219 basically to fill up a questionnaire, not more. This questionnaire won't be electronically transmitted to any official administration as I thought it would. And you can find this questionnaire for free on other websites. We called them right away to get a refund but our claim was dismissed by the associate we talked to. How can we get a refund?

I needed to renew my green card and so I logged into the US web site and started filling in my information thinking I was on the government webpage but was actually on immigrationdirect.com. There was no mention that this was a different site. I went all the way through and upon completion realized that I just paid an extra $150. I called the customer service number and asked them why they were charging me extra money, and then at that time they told me that they were a service company that helps provide the forms to the people filing and then helps with filling out the forms and expediting the process.

This company is a rip-off. Watch out for these people. They will take your money with hidden fees and without letting you know.

Signed up for a green card for my wife and self. They charged us 2 x $159.00 because of separate filing. Did not know that these same forms are available on the Govt. website without having to pay the Immigrationdirect.com website. Try to call and complain without getting any credit for these credit card fees. Besides, paying 2 x $450.00 each to the official U.S. government immigration service. We did not know that we were had until our interview last week by the US Immigration Service when we ask why we also had to pay www.immigrationdirect.com. They advised us to file with the state of Illinois legal aid to recover the excess fees paid. Fraudulent use of the false U.S. website is falsely having been charged.

I thought I was on the legit site for the Immigration Dept. Their company is the first one that comes up when you search for Immigration. Their site looks exactly like the legit Immigration site. When I paid, I thought these were the fees for getting my citizenship. They charge you for using a form on their site that you can get for free from the legit Immigration Department. They charged me $189.00 for nothing. I got some help from my employer/friend recently and that is when I was told that I paid the wrong company, NOT the real Immigration Dept.

I went on this website to renew my Green Card thinking this was the official site (they certainly make it look like an official government website), since it was the first thing that pops up when Googling "green card". I downloaded the form thinking the $150 was part of the application process. In the meantime I changed my last name, revisited the website, and also talked to a co-worker who pointed out to silly me that this is NOT an official government website. It does say on the bottom of the site that they are not in very small print which I missed when I downloaded and printed the I-90 form. Unfortunately, I waited more than 90 days to call my credit card, so they could not do anything.

I googled and they popped up. It was looking like a US government site so I started filling the application. They charged me $318 just for the Application form! I thought it was an official fee for the documents. They are fooling people! I called the customer service, they told me, "hey, there is a note in our Homepage, that this is not a governmental site!" I am so angry, cannot forgive myself for not checking their reviews, like I always do.. Now they have all our information regarding our SSN, a number, credit card info. So what if they sell this to someone else. Besides, the customer service is terrible. I called them several times before reached the supervisor, who simply hang on me at the end, stating she is not gonna reimburse the money they charged me. I think government should do something about this kind of scammers. I am going to file this to the Better Business Bureau.

This company has refunded my fee. They apologized for the "misunderstanding". I have explained if they wish to be considered an honorable company then they need to point out up front that the fee is only their company's cost for assisting with the process. They also need to review all the cases where others have been duped. 93% of respondents can not all be wrong. WATCH THIS SPACE BUT DON'T HOLD YOUR BREATH.

I clicked on the US Immigration link. I thought I was on the government website and submitted all information for an I-90 FORM. I became suspicious when I checked my bank activity and found that the check was paid to Immigration Direct in California. I called and requested a refund, but I was told I cannot receive one, because the services were explained to me. I was not informed that this was not the USCIS, if I had I would have immediately terminated the application process. It is scary to know that a private company can intercept a government process, also their website looks authentic. This matter should be brought to the attention of the Attorney General..

Like everyone else who wrote a review I had googled "renew permanent resident" and they were the first thing to pop up. It wasn't until the application was filed with USCIS that I realized they did nothing for me except take my money. I usually feel that I'm pretty scam savvy but I'm feeling pretty stupid now.

How is this possible? This looks just like the real thing... This must be against the law or something.. This people have my SSN, my ALIEN # and almost my credit card #. I said almost cuz I wasn't ready to file it yet... I filled up the app. Was asked to pay $149 for my green card. I went to put my money into my bank then I got a phone call from Immigrationdirect... I didn't answer but I got voice mail :-/ very strange: Like since when immigration will call you back ha? Well this voice on my voice machine offered 25% off the original $149 fee for my green card... Now this is when I stop doing anything and start to put things together... Don't fall for it, it's not real website. Go directly to immigration in your town but just to be clear, something has to be done with this website. This is not good!!!!

I`m so angry with this company. I thought I was filing directly at the immigration office. I was sucked into believing this was U.S. Immigration Website. I have no idea how this company is in business. Watch Out!!!

I googled immigration and IMMIGRATION DIRECT came up looking like a US government site. You pay them for the same thing you can do FREE on the real government site. Why is it that sites like this can STEAL from the most vulnerable people in the US?

I google "renew my green card" and this website was the first suggestion. So I choose it thinking it is the official USCIS website. They asked me to pay $149 so I thought that is all fees needed to renew my green card. After paying and filling all the information they asked me to pay again the amount of $450!! They didn't mention anything about the $450 upfront and I realized that it was not on the USCIS official site. I checked my credit card online and chatted with customer service and told him that I was scammed for $149. He checked my account and told me that the payment is still pending and I have to wait from 1-5 days to file a dispute. Now I have extra thing to worry about. How they allow this website to scam people like that? They steal my information like alien number and ss number etc. Who wants to pay $149 for something is already offered for free on USCIS website? This website stole my money and my credentials and personal information and somebody has to do something against them.

After googling for "Renew Resident Card", I entered the entry for "Renew Permanent Resident - ImmigrationDirect.com". The site is titled, "Immigration*Direct - U.S. Immigration & Citizenship Form Services" with a US Flag and prominently displayed buttons for "Green Card Renewal, Apply for Citizenship, etc". Unfortunately, I did not read further down the page the statement that "Immigration Direct is not affiliated with the United States government..." Believing to be on an official US Immigration site, I pressed the button for "Green Card Renewal" which leads to an even more official looking page to start the application process for form I-90 and started a questionnaire about the immigration status.

Like other posters, I was tricked to their website from Google Search because the website looks like an official US Immigration Office. I should have noticed because before it did anything, it asked for my credit card and charged $149 immediately. I also ran into several errors in the interface which went into the e-filing, so I had to call the US Immigration to make the corrections. To avoid this kind of ad, you can install AdBlock Plus (for Firefox) and before doing any business please remind yourself to check the company reviews.

I fell for it too but after reading these reviews and knowing upfront that they would try to charge me a $29 cancellation fee I was prepared. When she told me about the fee I told her I wasn't paying anything and they were nothing more than a scam company and I would report them to the Better Business Bureau, the Attorney General's office and any other agency to put them out of business. I told her of all the negative reviews online and I even cursed a little. She checked with a supervisor (lol) and gave me a full refund. I got her name and employee number and told her to send me verification by email that my credit card will be refunded. I still want to report this to Hank (the tv channel that does investigations on interesting topics). This company needs to be shut down. I'm going to try to get this on TV. Gotta be more careful and vigilant I guess because I never thought I'd get taken but I did...only for a day though! lol

Fell into the trap just like everyone else here through a Google search. They seem to pop out on top when searching for "green card renewal" or similar searches of that nature. They make their site look just like a legit government site with a patriotic theme. They charge you a $149 fee, which I thought was part of the processing fee to renew my card, just to use their form which is free from the real government site. They charge you the fee upfront even if you don't submit or finish the forms. I called them to request a refund and was told there will be a 3-5 business days wait and a $30 cancellation fee. Hope this helps somebody when renewal time comes.

Watch out! You are not filing at an immigration online site (for some reason, I didn't see their disclaimer - probably because of a small screen). I thought I was filing directly at the immigration office. I paid $290 for an N-400. Unless you are totally incapable of using a pen to fill an application form, then use this website. There is no reason to use this service really. I filed a paper application (N-400) for my mom a few weeks back and it is no harder.

We got sucked into this scam today. Went online thinking it was a Canadian Immigration site and we were duped into paying a 49.00 fee. Then realized it was a scam after paying the fee. We have called out credit card company and cancelled our credit card and will disputing the charge. These guys are scammers!!!

I was sucked into believing this was a Canadian Immigration website. Once I realized it was not, I called their number and spoke to Jon and he said I would receive a refund within 3 days. I called back and said I wanted an email confirming that, which I received within a few minutes. If everyone is scammed by this company, charge back the money through their visa account. The company would soon lose its merchant visa account and go out of business. The word "chargeback" is the one word they don't want to hear. It is the Achilles' heel of credit card scammers. If you phone or email them, make sure you include "chargeback" in the message.

I had the same problem like you guys a year ago, but you can make a full refund. Just make a copy of these bad reviews and send it to your credit card company to dispute the charges. Most credit company already knew this company is scamming. This company just scams people and every time you ask for a refund, they were always quickly willing to give you half of the refund. If you accept their offer, they'll still make money. Do not let it happen! Just dispute the charges like me. You'd get a full refund. It's never too late to dispute and get the full refund!

I went online today to find a printable form for renewing my Canadian permanent residence card. I clicked into a site that I believed to be part of the Canadian government immigration services and followed the directions there. I went through the entire process of paying $49 via MasterCard for a "form navigator service" that I still thought was part of the normal fee charged by the government to implement these kinds of applications. Then I filled out the entire online form and submitted it. This took me most of the morning. Upon completion of the online form, I was charged another $50 and was emailed a receipt with the heading: Citizenship and Immigration Canada. I wondered why I was paying a second fee, but assumed prices had gone up since renewing my card last time around.

I received an email today from a person asking me to put a link to this company's site on my personal travel web page. I have never heard of ImmigrationDirect.com until today. My page describes my travels abroad, but has NO mention of immigration, so I don't believe a human had actually read my web page and then emailed. A Google search for the emailer's name (Tony ** or Anthony **) has turned up nothing on this person, so I believe that this company has turned to anonymous bot spam technology to attempt to get more Internet exposure. See below email text (with my email address redacted):

I wanted to file a green card replacement application. When I googled USCIS, Immigration Direct popped up first with the Statue of Liberty and Star Spangled Banner. I thought they were the official website of USCIS and started to file my application. After having answered a few questions, they charged me $149 for Form I-90. Thinking it was part of the application fee, I went on finishing the filing. Until I was charged $450 for the application, I realized I was trapped: I paid $149 to them for redirecting me to the USCIS website. Actually, I could have e-filed on USCIS.GOV for free.

I thought this web was a part of helping people to apply for citizenship test. I registered and paid $189 for application fee. After a day, I did not see any payment confirmations or notices from Immigration Direct. I asked people around and they told me I should get my money back. I called and they said it would be $29.99 for cancellation fee. It was a ripoff. I complained to the assistant and she told me, "Go ahead and call your bank to take your money back. We will not give your money back if you do not pay the cancellation fee." What kind of system is that??

I had submitted halfway through yesterday, May 29, 2013, an application for Canada PR card. For some reason, decided to Google the company (Immigration Direct) on the net. After reading their reviews, I decided to stop the application altogether though I had given most of my personal details, contact number, etc. This morning, I got a phone call from +1 415 800 0728 and she introduced herself from Canadian Immigration! So, so glad I'd read the review prior to submitting and paying their charges, etc. How can you mislead the public in general claiming you are from Canada Immigration? Shame on you!

Wow! Too bad I did not check the reviews about this company before they charged my credit card for $149. I see I am not the only one who made a huge mistake by listening to people on the phone who said, "You have less than 9 months left until your green card expires, so you have to fill out the application through us, so this way will be faster." No, it is not faster. My friend sent out an application a week later than I did and had the interview for citizenship the next day! The day of the test, I asked the judge about this website. She said, "We have nothing to do with them. Try to get your money back."

I would like to repeal a refund of $199 charges that have been applied to my account, from Immigration Direct. I believe that the following business "immigration direct" does not reflect the true immigration website, to apply and fill a form I-130 petition for relatives is free of charge at the immigration web site. To immigrate to USA, after search on Google for INS immigration site, the site of Immigration Direct pops out. Thinking I was dealing direct with immigration website, I started filling the questioner, but before I could proceed with name and address, I had to pay upfront.

By Google search, I got into this website. Its appearance made me believe it's the official website of USCIS. When I clicked "Online Green Card Renewal", it required me to pay $149. I paid by credit card as I thought it must be a part of application fee. Just when I was required to pay $450 of application fee at last step, I realized Immigrationdirect.com is not a government website. You can finish online application for Green Card Renewal on USCIS official website with no additional charge. Just that easy, I became a victim of a scam.

This website came on the first thing when I Googled "immigration." I was trying to apply for citizenship and this was what I came into. I was going through the process and thought this was a gov't website. It looked like one. And then it asked me to pay $189. I did not pay and shut off my computer. Less than 30 minutes, it called me and said, "This is calling from the immigration." I thought, wow, they completed things so fast. But I still didn't pay them. However, 2 days later, I called them back and thought I was ready to complete the application. I thought this was a real gov’t website/agency. So I talked to the guy, named Mark. People from this company have a strong accent, something like Indian accent. He walked me through the paying process and started asking for my credit card info. I first started with doubt and asked him, “Can I do this online by myself?” He then said, “It will take 48 hours to process. I can do this immediately.” I fell into that, and gave him the info.

I got charged $129.00 for papers I can get free! Disputing with my bank for fraud! Is anything being done to shut them down?

I searched at Google for the government's website to renew my green card status and this company's website popped up at first link. Without paying too much attention, I went through the application process and gave my credit card number and so forth. Until I received an email from this company to thank me for choosing their service, then I realized the website I went through it wasn't an official USCIS website. They did nothing for me but charged me for $149.00 just for using their website to apply for my green card replacement. I'm so, so angry about that. Hopefully, this review will help people not to be cheated again.

I went to this website trying to renew my Green Card. I entered my information, including my name and phone number. When it asked for my credit card number, I decided to double-check the source and googled the website name. I found it was a scam so I immediately exited the website. I went to the real immigration website and did all the filing online. I submitted a payment of $450 online to US Immigration Services. Ten minutes later, I got a phone call from immigration asking for a payment of $129. When I told him I already paid online at USIS, he hung up. That was a call from the scam company and luckily, I was able to dodge it. Why is the FBI not raiding these scumbags?

I, too, was duped. I went to their website, thinking it was a reputable site. I needed a passport and ended up losing money for nothing more than them sending me a host of attachments to open and print, finding out I still had to pay almost another $200.00 to get my passport. I don't know how this conniving business is still able to rob more unsuspecting victims out of their hard-earned money.

I searched by Google and I entered this website. I was misled and thought this is a government website and paid them. When I found this is not paying to CIC, I asked for a refund. They refused. I did not use their service but paid $49 for nothing. Their service maybe useful for a newcomer, but it's no use for me. I am applying my PR card for the third time.

I called Immigration Direct for the deferred action and the guy from the customer care told me that their services were $19.99. They ended up charging me $99. When I did my research about this company, I realized they don't even have attorneys around like they told me they have. Biggest scam ever. I have no idea how this company is still in business. I'm going to call the San Francisco Attorney General's Office and file a claim.

I am so absolutely, irrevocably, completely outraged. This website is such a deception and I am very interested as to how they have the audacity to scam students who barely have the money to give that they so greedily steal. My brother and I are both high school students waiting for the availability of the I-821 deferred child immigrant form. It came out today. I woke up early like an excited kid on Christmas to fill out the form and send it out, hoping to be one of the first applicants. I typed in the form number in the search bar and Immigration Direct came up right away, so I clicked it.

I got a call from a rep named Roger who told me he would help me get a new green card which was lost in the mail. He told me that he's a USCIS official and even had my alien number. He said it would take 30 days to replace the card and gave me a quote amounting to $120, no additional fees. They charged my credit card $120. He told me not to worry; no other fees will apply as all fees were already taken care of and that includes the biometric fee. He did not tell me that they charged only for their service. Guess what? They charged me $120 for files that they sent to my email that you can get absolutely free from USCIS.gov. They charged my credit card faster than a rabbit. I want an attorney to look into my case.

This is a predatory website. They give the impression as if they are a government agency. Don’t leave them any of your information. You never know who they’re going to sell it to. All they do is link you to a PDF copy of the application which you can get free of any charge from USCIS directly. Keep your money and spend it on yourself, don’t give it to these wolves. And let all your friends and neighbors know about them. Be smart, don’t fall into this trap. I took the bait, you be smart.

I am so angry with useless and costly websites! Immigration Direct is one of them, making business using free information. Pay first, you will figure out later. I'm trapped like the other complainers. When I finished the application, I saw the scam. It was too late. The first thing I did was a stop payment on the transaction and filing a dispute with Visa. This scam must stop. It is a great idea to promote freedom of entrepreneurship. Freedom is the best way to create value. However, when someone uses his freedom to cheat publicly honest people, we can understand that more regulation and enforcement is needed. Please, shut this company down.

I’m furious. This company is a con. They are ripping people off. They are pretending to help with immigration under the disguise of the US immigration website. They are not doing anyone a service by providing immigration help. You can do everything yourself online using the official immigration website the US government has provided. Do not use Immigration Direct. These people will steal your money - your hard-earned money. Use the internet for research and use the US immigration website for help with your immigration paperwork.

I decided to apply for US citizenship and searched online for the required forms and requirements. Immigration Direct presented itself as an online service for filing and application; however, after taking a credit card for $189, the final submit required you to print and mail the forms. When I printed the forms and reviewed all instructions, I then realized that I had to send a processing fee of approx $800! I thought I had already paid a fee of $189. This was apparently for the form only which should have been free! There was no service provided for this fee; a terrible misrepresentation (con). I can only now warn everyone to not use this site.

Earlier this month, I wanted form I30 and when I put it in the search, Immigration Direct popped up looking exactly like a US Government site with US flag. It is very deceiving and misleading. It asked for credit card which I thought was for the filing fee so I put in the info. Halfway through, I realized that it was not what I wanted. I called Immigration Direct and asked for a refund which they refused. I asked to speak with a supervisor and was asked to leave a contact phone number and somebody would call me.

I have done my application for Canadian citizenship through the website of ImmigrationDirect. They made me believe that this website belongs to Canadian Immigration. They said that is the online application, but no. I filled out the form and paid $100.45 for that. Then I have to pay $200 to Canadian Immigration for my application. They sent me the greeting like: "Congratulations! You reached the final step for citizenship application.” But that is not true. I have to start from the very start except filling out the form. To complete my application, I have to print out the form and send it to Canadian Immigration. They charged me $100.45 for the free form in the website of Canadian Immigration. I tried to contact them by email, but the email address doesn't exist. Then, I called them and noticed that this number is outside of Canada. Finally, I reported them to Internet Crime Complaint Center. I hope people who have the same experience as me will support me to prevent these crimes.

I stumbled on Immigration Direct thinking it was an official government site. They make it look that way and then claim that they don't. I clicked on forms and then on the I131 and the only option it gave was to file online for $90. You had to pay before you even saw what the form looked like. I paid with a credit card and it made the form available. I filled out the form and submitted it and all it did was return an incorrectly filled out form for me to download and print. It wasn't filing online at all. And the form had two mistakes that I noticed, maybe more. On one, it asked the question of how long you intend to stay out of the country and the answer was put in a different question when the form was returned for download and printing. Another was a misworded question on the date and it returned an incorrectly written date.

So far, I’m just starting down the road to get restitution for the charges that occurred. I went online to look up the DS-82 form and was linked to fill out the form on line through immigration direct for renewal of passports. I thought that this would be more convenient and proceeded with the process. Without realizing that the charges for the renewal are $149.00 plus the current government charges for the processing of an expedited passport renewal. I called the next day because the paperwork that I requested still had not been sent and they said to just be patient. It was 4 days later that I received it and then it said to include an additional check or money order for the renewal of $170.00.

I didn't realize that they were a scam until they had my information - demanded a refund which they finally did, but then the next day, my credit card had been used in France! They are scam artists and need to be shut down.

Immigration Direct is a scam. The story we have to tell is similar to other complaints. Their website is so like the U.S. Government's USCIS site, that we got taken. I have filed a complaint with our senator's office, asking that this type of thing be addressed. We were charged $149.00 for a form that is available for free on the USCIS website. After phoning them to ask for a refund, I knew it was a scam when they didn't even ask for any identifying information from me (it was my husband that made the online transaction). They immediately refunded $120.00 without question. Will everyone contact your senators and representatives to congress? We can only hope that someone in government can get these guys!

If this Immigration Direct company is originally based in San Francisco, why am I getting phone calls from Henderson, NV? Sounds like a scam business operation to me. I'm just glad I didn’t pay the amount that they asked for. They called me and I know for sure that they were trying to get money out of me since I didn’t complete their form. A scam is what this website is.

If this immigration direct company is originally based in San Francisco, why am I getting phone calls from Henderson, NV? Sounds like a scam business operation to me. I'm just glad I didn’t pay the amount that they asked for. They called me and I know for sure that they were trying to get money out of me since I didn’t complete their form. A scam is what this website is.

I was researching the websites for help on immigration filings and I came across Immigration Direct. I started filling out the information and realized that this was not a government entity. They called me the next day to do business with me and when I said that I was no longer interested, the representative said, "Good luck in handling the rejection!" Wow!

I apply to get a resident renewal. Well, these people are not the real deal. They are an agency that could help you with the paper work but they don't warranty you that they ins will get a renewal. So I did a search and found out some tricky stuff so I had already pay them $149.99 to renew my resident card and they charge my card and I call they they were really rude. Their costumer service sucks! They hang up on me but I call back and got really pissed so I told they I needed my money back but they say that they could only refund me half of what I had paid and that pissed me more.

I start to renew my green card. I used all the ways to contact then but I can't. The web site is. Us immigration services Tel **. My green card will expire in ten days. I don't have much money to complete the total fee for renewal. Please I need your help. Thank you.

I am searching for information about completing an immigration form online. Immigration Direct pops out so I clicked on it thinking it was the government website because they made it look like the office government's website. I completed their form which lead me to believe it was the actual form and I paid $149.

When I try to search for information about immigration, immigrationdirect will pop out first. I have to admit, I shouldn't have clicked it because it is under advertisement. But they made it look like the office government's website. I got started to fill in a couple of questions about I130, then my husband called telling me that we don't need it. Hence, I called to ask for the money ($289) back. They told me that they can only refund me $199, not the $90 for I130. I was surprised and I said that I barely started. They said that it is in the terms and conditions that I agreed when I started.

English is my second language, so I was trapped too like all of you. They don't provide other languages. So, I thought that I filled out my application in the government website. I am very upset. This is financial and emotional abuse. How can they do this to the people? Why is there no control? Where is justice? Who can help me to resolve my issue?

Just Like many Of you, I searched Citizenship Application and and clicked on the first link that came up, that was immigrationdirect.com What was strange to me was that after filling out the information to have access to an account on July 11, 2011 i got tired so i walked away from the computer for about maybe 2 hrs. but never went through the process of filing the application nor gave them any personal information. I received a call around 7;30 pm. As the phone was ringing, on the screen it said US IMMIGRATION Custom 415-375-7854

Immigration Direct pretended to be the government connection to get visas for non-American citizens. I applied for a fiancé visa and they took my $299.00 and I found out they were a huge scam and refused to give my refund back of $299.00. These people are a major scam and need to be stopped now. They are victimizing innocent American citizens trying to bring loved ones into the USA. I want my refund back now. Please do something. Thanks so much.

This little ** just took out $129 from my checking account and tricked me by making me think that they were the official USCIS web page. It is a total scam. I didn't want to fill a form that I can get for free from the USCIS web site, and they just deliberately made it sound like an initial payment for renewing my green card. It is the first link that appears in Google and it was my mistake by not reading well when I was filling all my personal info.

Same thing happened to me. This is a scam. I print out my form, which I filled up myself and send via certified mail. The USCIS returned my form saying this is not a legit form and the only form to be use is from their website. Unfortunately, it was too late for me to dispute the 129 dollars fee on my credit card and sending a email to Immigration Direct aka "Scam Direct". They didn't do anything. They should be prosecuted not only for taking your money, but for wasting your time!

I have just stupidly fallen into the same hole, wrongfully believing that this was an official government web site. It is not, but it is obviously set up and designed to look like one in my opinion. I blame myself also for stupidly trying to get this done in a hurry and not conducting the proper research.

Two months ago, I had already visited the USCIS site and knew that the I-90 forms to renew the green card could be filed online for a total cost (including biometrics processing) of $370.00. On July 16, I decided to do it because my green card is expiring next month. The most visible Google entry for "green card renewal" announces: "US Immigration Services" and below, in smaller type: "Prepare green card forms online. Complete all US Governmental Forms." I made a terrible mistake of assuming that www/ImmigrationDirect.com was an office of the USCIS to "directly" deal online with applicants. Inside, the ambiguous style continues, you have to go to the bottom of the page, in quite small letters, to read that "ImmigrationDirect.com is not a law firm or affiliated with the United States government."

I want you to cancel the payment of $129.00 which was paid from my credit card. I was applying for my green card directly and not applying for a form that can be given to me by immigration free. I was made to understand immigration that this was not the proper link, they reject the receipt. No damage so far, I have also asked my bank to stop the payment, because this was not the service I wanted.

Like others I had the same problem. I landed on their site believing that it was government's website. And the first they do get your credit card number without saying what it was for. I am on the phone with my bank to dispute it.

I went to renew my green card and landed on the immigration direct website which leads you to believe that they are a government agency. The website looks very official and so I thought I had landed in the right place. I filed my application electronically and then was asked for a $129 fee. There was no pop up screen advising that this fee was not a government fee. A few hours later I tried to contact them after Google their company name. They have no contact phone numbers on their website! They told me my application was filed already and that they could not help me with a refund. I feel like they are wolves in sheep’s clothing, eluding to a service that you can get for free at the US Government website. They should at the very least state clearly at the top of their website in bold bright letters that the website is not affiliated with the US Gov. Hope that something is done about them and that some changes are made.

I was applying for renewal of my green card and their website leads you to believe you are dealing with a government entity related to renewal. They charged $129 for a process that is free on the correct site and when asking about it, they advise its cheaper than hiring a lawyer that really isn't needed. $129 for something free from the government. They are taking advantage of permanent residents.

I also fell into the scheme thinking I was on a government website electronically filing for a "green card" renewal, when in fact by deception throughout the entire website found out I was only purchasing the forms which are available online free of charge. I have contacted them for a full refund and was told by one of their representatives and the supervisor that only a portion of the $129 can be refunded. I will be disputing this with my bank and my credit card company.

ImmigrationDirect.com deceives and cheats applicants for US citizenship, specifically US permanent residents (those holding "green cards") into paying an exorbitant $149 fee by substantially representing the $149 to be a US Citizenship and Immigration Services (a government entity) application fee associated with the submission to the U.S. gov't of form N-400 "Application for Naturalization". For example, images such as an American Flag are depicted next to the ImmigrationDirect.com URL. The application fee is not clearly marked as being a fee to a commercial company for the service of generating an application form (rather than the U.S. gov't fee for processing the form). Applicants are misdirected to the ImmigrationDirect.com website after seeking the legitimate dot-gov URL.

We always regret to hear when customers are not fully satisfied with our service. We stand behind our service and in many cases we give a full refund to our customers who aren't satisfied. We are sorry that there was confusion about being on a government site, as we clearly state on every page of our website that we are not affiliated with the U.S. government and that our fees are in addition to any fees charged by the USCIS.

I then clarified to customer service. That's when I found out that this website is scam. I'm sure I'm not the only victim. I'm on the process of negotiating to get my money back. I reported my case to BBB and I plan to write the Attorney General or even talk to my neighbor who happens to work with TV news program. I'm not looking for trouble but I am doing this, not only for myself but for those people who barely speak English. I'm sure they took advantage of them. I read this website's reviews and blogs and several people complained about this website.

I am a senior citizen. I tried to applied for a renewal for a relative. I went online and saw this company website which was at the top of the Google list. I thought that I was entering a government site to apply. I paid the $149 thinking that it was to renew the application. I later tried to print the form as instructed, and I couldn't print nor save it to my PC. It came a blank page and my PC system tried to download the PDF form for 17 minutes without any luck. It was only a blank page. They charged my credit card for $149. I went into the government office and was told that there is no charge for the forms. This company is ripping people off by presenting themselves as a government agency. Only in reading the fine print will you realize that they are a sham outfit and scamming people.

The web site led me to believe I waas dealing with the real immigration department so I gave my credit card information and they have charged me $129.00 to complete a form that the immigration supplies for free and then they don't supply any further information about back up documents that need to be sent in. As an English immi grant I can perfectly understand what i am reading so can only imagine any one with a language barrier would really have a difficult time.