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Travelers Flood Insurance

Travelers Flood Insurance

 3.5/5 (15 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

About Travelers Flood Insurance

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Travelers is an insurance provider that offers competitive rates for its custom home coverage plans, online policy claims and several discounts options, including multipolicy, smart home and other savings. It also provides umbrella protection. It sells policies online and through local agents.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Travelers Flood Insurance Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer
Original review: May 4, 2017

Travelers Flood Insurance is willing to come out during the flood to see the immediate impact of the flood. Then when the water resides they come back to see the extent of the damage. They were personal and caring and made me feel good about a horrible situation and made me feel better and helped with my expenses immediately. They made the process simple and explained everything every step of the way. And stayed as long as they needed to make me comfortable. I'm very happy with the results.

5 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: May 3, 2017

Travelers provides immediate responses and is quite the company I really enjoy for convenience reasoning as I am really busy business man to take care of a busy company. I found the contract really easy to understand even after reading their policy and it suits me quite well in my situation as I really think all business should use it. But the company has a really bad staff as they cannot explain to me about some things which I doubt that will happen again. I really think this could be fixed quite easily though.

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    Rated with 4 stars
    Verified Reviewer
    Original review: May 2, 2017

    Travelers was easy to choice. You see ads on internet and read a little on internet blog and website, see some else in tv commercials, and read on magazine and newspaper. It is a great company, have goods plan to keep save me home and good quotes to pay the insurance. There is also an easy access of any information. However, there is not too good service to clients. They need a better client attention and different ways to communicate with the company and have more plans to pay and different ways and facility to the people.

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    Rated with 3 stars
    Verified Reviewer
    Original review: April 30, 2017

    My neighbors mentioned how good Travelers was and that they had no problems with the policy per se. Just some of the agents weren't very nice and kind of nasty when you called for a question. I don't like the fact they don't answer your phone call. A few people have been really rude. I was thinking of changing policies but the people in question went to other job. Nevertheless, Travelers was trusting, kind, fast with house calls, answers questions right away, not expensive, happy people work there. They like their job. They are very close to my home, too.

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    Rated with 3 stars
    Verified Reviewer
    Original review: April 29, 2017

    My agent is great. He makes the process easy and is always available for questions. Knock on wood that I never have to draw upon his expertise, but if I do I feel he'll do right by me. But I wish it were a bit more economical. I would carry a larger policy if so. As is I only feel that I can afford the bare bones version.

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    Rated with 4 stars
    Verified Reviewer
    Original review: April 28, 2017

    I chose my flood insurance online through Travelers Flood Insurance's website. It was a pretty simple process to go through. I was able to get any of the questions I had answered very quickly while picking my policy. I love that their flood insurance is affordable. They are great with explaining everything you need to know about it. However, it can sometimes take too long to get in touch with them if I have a question about my policy. There have been times where I have called and been on hold for a while.

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    Rated with 5 stars
    Verified Reviewer
    Original review: April 27, 2017

    I went online through the Yahoo search engine and found a list of companies to choose from. I checked a few out and found Travelers Flood Insurance to be what I wanted. They provide what I need in an insurance company. I have never had a problem with them and when I had my roof put on, they were great through the whole process. They are a really great company and I will continue to keep them as my insurance company.

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    Rated with 5 stars
    Verified Reviewer
    Original review: April 26, 2017

    Travelers Flood Insurance has better coverage than the other companies. It was the best policy that I could find at the time. I feel better covered having my flood insurance through them. I would enjoy adding more insurance from this provider and would definitely use them again if I needed more insurance.

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    Rated with 3 stars
    Verified Reviewer
    Original review: April 25, 2017

    Travelers was recommended by my friend. They provide more affordable rate than any other carriers out there. Not only that, the range of coverage is much better. Their customer service is superb, very responsive and helpful. They help you every step of the way. The process is simple and easy to set up. Just sent them an email through website and get the quote instantly and detailed coverage, very smooth process. I would highly recommend the company.

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    Rated with 3 stars
    Verified Reviewer
    Original review: April 23, 2017

    My condominium is near the beach, so it is completely useful to prevent expenses out of my reach and that way I am not worried in case of a disaster and the expenses. The most important thing is the costs of the insurance so I have to check the prices and the warranties of each company to prevent paying too much for the insurance and I have to see the background of each one of them. I feel secure with Travelers Flood Insurance.

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    Travelers author review by Howard Mills

    Travelers Companies Inc. is one of the largest personal insurance companies in the United States. It is a publically-traded company with headquarters in New York City. Travelers partners with the NFIP to offer flood insurance to consumers. Flood policies from Travelers are issued through American Bankers Insurance Company of Florida, which is a part of Assurant.

    • Related products: Travelers offers several other types of insurance, including homeowners, renters and condo insurance. Customers with these types of policies, or who need to purchase one of them, may find it simpler to purchase flood insurance from the same company.

    • Customer service: Travelers customers can get help from the company through a variety of channels, including online, by phone with the corporate offices and with their local independent agent. Customer service representatives are available 24/7.

    • Financial strength: Travelers has received high ratings the major financial rating services. This indicates their financial stability.

    • Emergency response: Travelers has a team of catastrophe experts who go to the site of major disasters to help policyholders file claims.

    by Howard Mills Insurance Expert

    Howard Mills is a Global Insurance Regulatory Leader at Deloitte. He is an expert in global financial services regulation, public policy and enterprise risk management with over 25 years of industry experience.

    Travelers Flood Insurance Company Information

    Company Name:
    Travelers
    Website:
    www.travelers.com