State Farm Car Insurance Reviews
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About State Farm Car Insurance
State Farm is well known for its auto and homeowners insurances. When you request an auto coverage quote, State Farm suggests one of its three levels of protection. You can also select add-ons and see if you qualify for discounts. The company has a large network of local agents to assist with policy management.
Visit www.statefarm.com/insurance/auto- Intuitive website and mobile app
- Multipolicy discounts
- Many local agents
- Not the cheapest option
- Quotes require personal info
State Farm Car Insurance Reviews
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Reviewed Oct. 31, 2015
I have been happy with the amount of customer care that I have received from State Farm. The claims process was much easier than expected and they were more than happy to walk me through the entire process. I am very happy and will stay with State Farm.
Reviewed Oct. 31, 2015
Whenever I've had to call State Farm regarding a claim or roadside assistance they have always been very accommodating and helpful. My agent has been helpful and they are very polite. I enjoy working with local agents other than someone I found online. Customer service is key to them and they treat us with respect. I've had insurance from other companies and State Farm has been the best with communication and friendliness.
Reviewed Oct. 31, 2015
State Farm has been my insurance company for over 30 years. They are expensive but have never failed to be responsive and fair when I have had claims. They are well worth the price paid.
Reviewed Oct. 31, 2015
Okay haven't had state Farm insurance for very long, but they were the best price out of all the major companies. Also my agent was very helpful and responded quickly to my many questions by email before I had even purchased my policy, and she helped me get as much savings as possible. Very friendly, efficient service.
Reviewed Oct. 31, 2015
They have been very helpful during my move to another state and transferring everything over. I currently have my life, auto, and renter's insurance with them. They make it very simple to have it all.
Reviewed Oct. 31, 2015
It fair haven't used it much. It just seems like a lot of money. So far like the people who work there seem to be doing a fair job. We will have to wait and see until we really need it and what will happen.
Reviewed Oct. 31, 2015
All in all, I've been satisfied with this insurance company. There have been a few incidents that required me to contact them and they've been prompt and helpful. No complaints so far and decent enough to continue with it.
Reviewed Oct. 30, 2015
State Farm is the best auto insurance company out there. They are reliable and cover me in case of an accident. I have had an accident previously and they were there to fix my car and get it back on the road quickly. I love their TV commercials mainly that last one with Aaron Rodgers where the referees got caught on the mic discussing the play that was going on and they got caught. It was funny when the ref said to Aaron that only 70,000 in the stands heard it but then Aaron said that there were 200,000 TV viewers that heard it too. I have been with this company for many, many years and plan to stay with them for good. Thank you.
Reviewed Oct. 30, 2015
I rear ended by a car at a stop light while on my motorcycle. Even though we didn't report the accident immediately, State Farm was quick to answer all my questions and help me get back to riding as soon as possible. The person who hit me also had State Farm and her representative was very nice. The estimator came quickly to assess the damage and was also very polite.
Reviewed Oct. 30, 2015
For 5 years I called, emailed and met in person to discuss how to lower auto insurance premiums. The office and specifically Frank ** never discussed the stacked coverage of under-insured-uninsured motorist coverage on 5 vehicles. It was unnecessary to do this and for 5 years I paid State Farm in excess of $2,350 that Frank received commission on. When pressed on coverage questions, I was presented with more ways to buy life insurance and investment vehicles from Frank.
Reviewed Oct. 30, 2015
State Farm is a wonderful insurance company. They have prompt and thorough claims service, flexible payments plans and the right insurance to fit your needs. Give them a call today and see what kind of package they can put together for you.
Reviewed Oct. 30, 2015
State Farm has been great. They do yearly reviews of my policy to make sure I am properly insured. They have been great at adding and removing cars from my policy as needed. They were efficient when making a claim for an auto accident when I needed to make a claim and did not raise my rates immediately as some companies will do.
Reviewed Oct. 30, 2015
State farm is very customer friendly. You tell them what you want and they show you options and normally can offer more coverage at a cheaper price than others. If you ask them for something they will put it together and have an accurate quote and will answer any questions and they don't push extras on you like most companies. I rate them with 5 stars!!! They are the best and I'm glad I left nationwide for them.
Reviewed Oct. 30, 2015
I am really happy with State Farm. They have had great customer service when it comes to me calling about anything. I found them through advertisement and made a call to them. They have been pleasant to be with ever since. I think that their prices for their services are very reasonable. I haven't had any accidents where I needed to make claims but I can only imagine they would be a great help if that happened. I enjoy them and I highly recommend them to all my friends and family. I actually think that a few of my friends have looked and gotten auto insurance through them in the last few months. I look forward to continue my relationship with them in the future.
Reviewed Oct. 30, 2015
I have never had a bad experience with my auto insurance company. They have always been helpful when I call with questions. I pay monthly, and I receive a quarterly letter with my insurance information and what I've paid. It has been a pleasant experience so far.
Reviewed Oct. 30, 2015
We have always been happy with State Farm and have had no particular problems. The few times we have had claims over the many years we have done business with them have proved to be without difficulty. We are happy to recommend them. They are a reliable, stable company. State Farm also allows you the opportunity to buy other insurances so you can bundle and have a discount. We also have homeowner's insurance with them. I consider them to be competitive when it comes to premiums. They are reachable either through a local agent or an 800 number.
Reviewed Oct. 30, 2015
State Farm has fair prices, great coverage, and amazing customer service. I know my agent on a personal level and she knows me as well. We are happy with our insurance and will not use anything else.
Reviewed Oct. 30, 2015
My local State Farm agent has been my auto insurance agent for well over 20 years... They are always friendly and helpful. When I call them, I don't have to go through an automated call system or be outsourced; my agent answers the phone. I also have my homeowner's insurance with them. I find my home and car insurance with State Farm to be affordable. Several people in my family use State Farm... Overall, we're all satisfied.
Reviewed Oct. 30, 2015
State Farm is a reliable insurance company which follows through with the claims I have had over the years. I have been with the company for over ten years or more because of the easiness to speak with the representatives whom I talk to on the phone. I also save because I have car insurance and life insurance which allows me to get a discount. I tried to get my homeowners with them as well but was informed that after hurricane Katrina that the company was not allowing any new policies for the homeowners insurance. I don't pay much and I continue to have comprehensive on an older car that I had and now that I have a new vehicle I continue to stick with State Farm as my insurance provider.
Reviewed Oct. 30, 2015
Thankfully I haven't had to make any claims, but I trust that if I had to, everything would be handled efficiently. From everything that I have heard, State Farm takes good care of their customers and treats them well and fairly.
Reviewed Oct. 30, 2015
Son had an accident in our vehicle during a blinding snow storm. State Farm was wonderful and took care of everything. No rate increase after either. The local agent is always responsive and helpful so that we get the best coverage at a reasonable price. Have them for auto and house insurance.
Reviewed Oct. 30, 2015
Never any problems.
Reviewed Oct. 30, 2015
Competitive rates and have always found it easy to get in touch with someone with questions. Have not had to fill any auto claims but don't foresee any issues if I would have to do so. Like that they have a local office that you can go and speak to an actual person.
Reviewed Oct. 30, 2015
I have only had to use my insurance for my automobile once in the 15 years I have been with State Farm. I am happy with their low prices compared to other companies I have researched. However I do not have a lot of experience with their payout in case of an accident. At this point I am satisfied.
Reviewed Oct. 30, 2015
Provides great coverage with reasonable rates and a local presence in our community. Local office of State Farm is nearby with knowledgeable employees and open hours that are acceptable.
Reviewed Oct. 29, 2015
They are always there to help. When mom got into her accident they took care of everything and in a very timely manner. When I bought my new car I called them, boom, within a few min proof was sent to car dealer.
Reviewed Oct. 29, 2015
It has best competitive quotes and prices for auto insurance or any other type of insurance you might be needing. I have an agent that to my belief he knows what he's doing not like others. They really care about their customers' well-being.
Reviewed Oct. 29, 2015
State Farm gives reduced rates for multiple insurances. The staff wherever I have lived have always been very friendly and gone out of their way to help. They also do not increase your insurance for one accident.
Reviewed Oct. 29, 2015
I like their rates and service. I have a great agent that is very helpful and knows about my needs and sees that I am taken care of in the best way. I have gotten other quotes from other companies and I chose them for all the reasons listed above and will continue to keep them as my car insurance provided. It is close to my home and has a great website if I wish to go on it. I had AAA and they were terrible in their rates.. They quote was the best thing for me. It was something I could afford and could get help of all kinds from them at any time. That is, if I had any problems, which I have not had for the last 2 years.
Reviewed Oct. 29, 2015
I was considered at fault for an accident where a driver rear-ended me at a red light and had my premium and rate raised. This is not fair, and I'm very angry because of this. I don't understand how the company came to the conclusion that it was my fault.
Reviewed Oct. 29, 2015
The company has been steady as a rock. They handle inquiries timely and are good to deal with for many years. The agent isn't very helpful, so make sure you get one you enjoy. I am fortunate to not have had many claims, but the one I had was handled quickly.
Reviewed Oct. 29, 2015
Great price, good customer service. Prompt response to inquiries & claims. I have been with them for over 10 years & will never switch to another insurance. I have recommended them to several people.
Reviewed Oct. 29, 2015
Their service is reliable and like a good neighbor their customer service representatives were quick to give examples of the company's coverage. Offer this great service at a competitive rate. Thanks to their wide selection of discounts for virtually all types of drivers. Offers a convenient app, which makes filing claims and getting help quickly.
Reviewed Oct. 29, 2015
I am very happy with my experience in using State Farm. My agent is wonderful, very helpful and I wouldn't use anyone else! Thanks to them, they made the transition of changing companies painless and worth the time. Thank you!
Reviewed Oct. 29, 2015
I don't like that they don't offer as many discounts to its members and other insurance companies offer better discounts and auto rates. When I tried asking for greater discounts for being a customer they said they can't offer me a better rate.
Reviewed Oct. 29, 2015
I had an accident in which I total my car. My local office was fair in how they treated me but as I was reviewing my policy I found that only my wrecked car was showing as part of my policy. I called my local office to check on why my truck was not showing as part of my insurance premium and I was told that they had cancelled my policy for my truck because of an too many claims? I was not informed in writing or verbally that my policy was cancelled so my wife and I had been riding around with no insurance coverage on our truck!
I do not know whether this is legal or not, but I find it to be very bad business to not inform my wife or I that they was canceling our insurance. I will never recommend State Farm to anyone and I recommend if you do have State Farm Insurance to find you another insurance carrier because they do not deal in good faith. Also believed that it is illegal not inform someone who was paying their premiums that they were canceling their insurance without warning.
Reviewed Oct. 29, 2015
I have bean involved in an accident with a STATE FARM insured in September and after a month I have got no answer. The waiting time to talk to customer service is always over 30 minutes for you to hear that they are investigating... Don't be fouled by ads. STATE FARM IS NOT THERE FOR YOU!
Reviewed Oct. 29, 2015
I have been a very happy customer of State Farm for over 35 years. In that time period I had one incident, while my vehicle was parked on my property, a tree fell on it from severe winds. I called the local agent on a Sunday and I was able to speak with a live local person. They assured me the damage was covered under my policy. I was able to have genuine replacement parts used to repair the extensive damage to the front of my truck. My rates did not increase due to the claim I made. I am very pleased with my local agent and the staff at the office!
Reviewed Oct. 28, 2015
I greatly appreciate the helpfulness of my local agents, but my policy keeps going up although I haven't had an accident, etc. That frustrates me to no end. But my local agents are good folks. They have always been extraordinarily helpful and I am grateful for that. I went through a divorce, and they were wonderful in helping me separate out our policies. I'm not sure I could find better agents, but I wish I could find a more reasonable rate.
Reviewed Oct. 28, 2015
Apparently loyalty is a one-way street with State Farm. I began with State Farm Auto Insurance 24 years and 3 months ago without lapse. Long story short: I had 2 very small fender benders and one single car accident in the snow over the course of a few years recently. The last time I had an accident (or even a speeding ticket) before that was 15-20 years back when I was a kid. I missed a couple of payments recently due to medical issues and being hospitalized. When I came out I was informed that it was 2 days past the point I could back-pay and keep my coverage. I had been dropped and they refused to even quote me for a new policy. Apparently I even had something called "guaranteed renewal" on my policy but that didn't help. They have made an already difficult situation much worse.
Reviewed Oct. 28, 2015
I've only ever used State Farm and I've never had a problem with them. The one time I got in a little fender bender they were very helpful and understanding over the phone. Of course all auto insurance is rather pricey, but I get good coverage for the decent amount I pay.
Reviewed Oct. 28, 2015
I have had them forever but have thought of looking elsewhere. I know that this carrier is a little more expensive but I have never had a problem getting things paid. Plan on looking around though. I just prefer a local agent because I like to go to the office and talk to a person face to face if I have a problem.
Reviewed Oct. 28, 2015
Been with State Farm more than 20 years and have not had any problems. Insure 2 house and 1 car and have not been able to find a better rate. Always friendly and helpful. Made several claims throughout the years and have never been denied. When situations arise you'll have peace of mind knowing you have State Farm.
Reviewed Oct. 28, 2015
My SUV was hit and totaled this year and State Farm were very helpful in all aspects of this accident. They arranged for a rental, found out in less than a week that my car was totaled and sent me my money as quick as they could.
Reviewed Oct. 28, 2015
I have been with them for many years and I have no complaint with the company. The agent just call me for renewal or to tell me if is any change to the policy. I have made claims and they are fast and fair settlements.
Reviewed Oct. 28, 2015
I had the pleasure of working with Aaron while attempting to get car insurance. He made sure to take the time necessary to insure that I received the proper insurance at the best rate possible. After being given the run around by other agencies I had started to lose hope in actually finding insurance that fit my budget. I made the call with low expectations but was pleasantly surprised when Aaron listened to my needs and responded quickly and with results that were exactly what I had asked for. I had a time crunch of just a few days and a budget of less than $100. Aaron didn't hesitate or try to sell me anything extra. He answered all of my questions and gave me options at different price and insured levels. I would recommend Aaron at State Farm to anyone looking for new insurance or maybe just insurance to replace the already existing.
Reviewed Oct. 28, 2015
I've been very happy with State Farm. They are very thorough and really tailor insurance to my needs. I feel like I'm a very important customer to them. This year my insurance went up and I'm paying an extra $120 a year. I didn't add anyone to my policy or get into an accident. So that price hike is why I didn't give them a 5 star rating. Otherwise I would have.
Reviewed Oct. 28, 2015
I was quite happy with State Farm insurance for nearly fifteen years. I used them for all my cars and my house. Then they decided to drop us or raise our rates after one at-fault accident. We are still arguing this and our agent is being helpful but it's been frustrating to say the least.
Reviewed Oct. 28, 2015
Our insurance agent Steve ** has always answered our questions/concerns and takes the time to do so, not rushing us. We love that! He also recommended ways to cut our monthly payments down when needed.
Reviewed Oct. 27, 2015
I found the rates at State Farm to continuously climb despite being a good driver with no incidences and automobiles that were older vehicles that did not need full coverage. The discounts that were offered were vague and difficult to obtain. The agents were pushy and rude trying to sell products that were not needed. One particular item the agents tried to sell me on over and over was to allow State Farm to refinance my existing car loan. Even after repeatedly saying I wasn't interested at least once a month someone would call and ask to quote me a new payment.
Reviewed Oct. 27, 2015
I've broken down many times and State Farm is always there to help. Their customer service is always amazing and they go above and beyond by calling after your tow is supposed to have arrived to make sure they actually did.
Reviewed Oct. 27, 2015
I have never had to contact my insurance company. The only contact we have is that I pay them so I can legally drive my vehicle. There is nothing more to say. I only have insurance so I don't get a ticket for not having it.
Reviewed Oct. 27, 2015
It's reasonable. They've helped in the insurance department. They have had their problems though by charging too much for the auto insurance and then had to rectify the situations. But either way they are my insurance company. We have multiline policy and that gives us a discount.
Reviewed Oct. 27, 2015
I know the agent. They take care of our auto, home also kids insurance. I also have a couple of business and they provide insurance. They keep me up to date on all the financial products and even try to give good deal to my employees health insurance and retirement needs. They call and see how I am doing, send birthday, Christmas and all holiday cards... I always stopping by to see if I need something. When my store was robbed at gunpoint the agent came down to see what happened and if everyone was ok. Also when someone broke into the store he came down and see if we could cure the problem and we did with bars. So, it is nice knowing the agent.
Reviewed Oct. 27, 2015
They have reasonable prices. I've never had to do an insurance claim but I have full coverage. I have had them for over 5 years now. I really can't complain about them. But I also can't really say anything extremely positive since I've never had to file a claim. Their website is fairly easy to use.
Reviewed Oct. 27, 2015
I have had State Farm insurance since 1963 and have never got another estimate from another insurance company and am very happy with the same insurance agent since 1963. Many insurance companies have tried to get me to get a quote but why when I am perfectly happy with what I have.
Reviewed Oct. 27, 2015
Love the customer service. Great rates which was way lower than the other insurer we had. Great discounts. Have used them for renters, auto insurance. They check my insurance every renewal to see if there is ways to save more money on my policy.
Reviewed Oct. 27, 2015
I have been with State Farm Ins. for over 50 years. I have and have had auto ins., home ins, renters ins., RV ins., and boat insurance. I have not had many claims, but they have been totally helpful and accommodating. The claims process has been very simple and the process time limited. They have always worked well with other insurance companies and everything has been expedited easily and fast.
Reviewed Oct. 26, 2015
Very good. They have been kind to me these years. I'm always open to new suggestions. I have been with them now for 5 years and they have always treated with the respect I deserve and when something happens they never hesitate to help.
Reviewed Oct. 26, 2015
State farm use to be good at one time. I've been with them for 17 years and they are not committed to their customers. They will give you barely any coverage and want to charge you an arm and a leg. I moved from one state to another and had full coverage on my car in the prior state for 55 dollars a month. I move to another state and they want to give me only Bodily Injury and Medical payments for 62.00 dollars a month???? And then they wanted to bill me for two month, really people? Apparently they could not just transfer my info over and keep it all correct. Way disappointed.
I was able to go with Geico and get comprehensive, emergency road side service and way better coverage for almost half what state farm wanted. Never again will I ever stay 17 almost 18 years committed to a agency like state farm who does not have any feelings of obligation to their long time clients. It's all money with State Farm. Go elsewhere, you will do better. Worst part is there is not even a Corporate Office anymore to complain to from what I'm informed.
Reviewed Oct. 26, 2015
My home received hail damage from a storm this June. From the initial call to receiving the final payment everyone at State Farm was a pleasure to talk to. They informed of exactly how the process was going to proceed and followed that up by doing exactly what they said. Having to deal with customers during stressful situations in my work I truly appreciated how effortless they made the entire process for me. My last contact was with a gentleman by the name Of Bill ** in the claims department explaining how I should be receiving my next payment on the claim. He walked me through what I should expect flawlessly. Thanks to all the other people whose names I did not mention that led me to want to write this review!
Reviewed Oct. 26, 2015
State Farm provided a quick quote turnaround and was by far the lowest quote I received. Customer service is excellent. I would recommend State Farm to anyone. They handled all of the cancellation issues with my previous insurance provider.
Reviewed Oct. 26, 2015
Great job. Customer service winning quality and caring people make this a great company both in and out of need. In addition great rates make it an even better option. The service is second to none.
Reviewed Oct. 26, 2015
I know the names of the employees in the local branch where I have all my cars insured and home. When I call they know me and can get to the information requested and begin to work on my request. They take time to explain the situation and suggest alternatives if available. I feel they are working for me and they want to keep my business.
Reviewed Oct. 26, 2015
I have received excellent service since I switched my auto insurance to State Farm. The agents always checked to see that I was receiving the most discounts for my coverage. When I had claims they were handled politely, professionally and promptly. I would definitely recommend State Farm.
Reviewed Oct. 26, 2015
State Farm is extremely difficult to reach when you actually have to utilize the coverage you've been paying for. They pass the buck and don't care that they are doing you a disservice. They don't care about customer loyalty or what impression of the experience you take away.
Reviewed Oct. 26, 2015
I have used this company for over 40 years. During this time, I've filed several claims for auto window damage and homeowners (water damage from polybutylene pipes). Each claim was handled expediently. No problems or delays were experienced. I am very satisfied with their overall service (e.g. great customer service).
Reviewed Oct. 26, 2015
Very good, easy to talk to and very understanding in all situations. They are very helpful letting us know about different items. They are very compassionate about matter or concerns you may have to talk about.
Reviewed Oct. 26, 2015
The reps are great people very friendly! I love how quick and easy they work through my problems! They always seem to be behind you 100%, they have never failed me! I love State Farm, I would recommend them to anyone who needs insurances!
Reviewed Oct. 26, 2015
State Farm has been wonderful! I have been in one auto accident and they handled my claim quickly and professionally. I was able to choose the body shop that repaired my car and State Farm took care of the rest! It was so easy! They have convenient office locations all over and great office hours.
Reviewed Oct. 26, 2015
We have always had excellent customer service and anytime we need help they have been there. When I had my accident they took care of everything and even called me the next day to see how I was. If issues arose they were there to take care of the issues.
Reviewed Oct. 26, 2015
I've had State Farm for ten years, and have had to use them for claims for accidents that were my fault, and accidents that weren't. State Farm treated me like a human being, and took time to answer my questions and walk me through answers that I didn't understand or agree with. They explained all of my coverage, and even offered me benefits related to income loss, and rental car deductible payments that I didn't know I was paying for.
Reviewed Oct. 26, 2015
State Farm has great automotive insurance rates, great automotive insurance plans and excellent customer service in the branch offices, claims areas and general customer service number. I've used them for over 30 years and I highly recommend them.
Reviewed Oct. 26, 2015
My husband and I purchased our insurance through State Farm after receiving quotes from other companies. The sales rep we worked with was kind and patient, and made sure we understood the coverage. He also bundled home/auto policies to save us money. I would definitely recommend!
Reviewed Oct. 26, 2015
My agent has met with me in person and made suggestions to improve coverage and reduce costs. As changes have occurred in my lifestyle and commuting, my agent has worked with me in line to make substantial reductions in my costs and accurately reflect my coverage needs.
Reviewed Oct. 26, 2015
My family has had State Farm Auto for almost 10 years now. Reps are very helpful and easy to get in touch with and price is good compared to what other companies offer. We have also had the same rep for years, which makes it more personal. He even went out of his way on his off time to help me with an issue I had.
Reviewed Oct. 26, 2015
I loved it a lot you guys! Keep up the good work! I was so happy with my auto insurance. I thought I was in church. You guys really make me and my car happy. I will be with you guys for a good while. I really love your service and your company.
Reviewed Oct. 25, 2015
They have excellent customer service and will assist you with any problem you may have with your policy and they will even see if they can go lower on your rates. They allow flexibility on your policy due date like if you may be a day or 2 late with payment they will make allowances if you have good driving record and a good payment history. They will also compare with other companies to see if they can get you the lowest possible rate.
Reviewed Oct. 25, 2015
I really like State Farm. I have been involved in a couple of accident over the past few years. Neither were my fault, but State Farm stepped right up to help me get paid by the insurance companies of the people that ran into me. In addition, several years ago my husband was hit by an uninsured motorist. His vehicle was totaled. State Farm paid us in full for his vehicle. State Farm is friendly, fast, and great to work with. I highly recommend them.
Reviewed Oct. 25, 2015
Pretty easy to deal with. Was familiar with my adjuster. I liked the fact that my agent was very prompt. He made me feel like a priority. They also did not raise my rates despite the fact that I had a red sports car.
Reviewed Oct. 25, 2015
Always good to work with. Eases fears of filing any claims and answers any questions efficiently and quickly. Easy to read bills and easy to pay online. Rates are reasonable and good within this market.
Reviewed Oct. 25, 2015
My agent is very friendly and takes an interest in me as a person. He seems to do all he can to get me as many discounts as possible. I do wish that my payments were less but it is a pretty good value for the money.
Reviewed Oct. 25, 2015
State Farm has been my company for many years. I have a great agent and can depend on this company to provide me with great service and always be around when needed. I have had claims before and got the best service from the adjusters, claim reps and quick payment for medical, car replacement and house claims were given the top priority and I was really impressed. I have been offered cheaper rates by other companies but when I researched them I found that they paid claims slowly and cut corners on those claims so I probably won't change companies until I die.
Reviewed Oct. 25, 2015
I have been with State Farm for a little over two years. I have not needed to file a claim, but the rates are great and the customer service is fantastic. I reduced my monthly insurance payment almost in half by switching to State Farm, and now, I have an actual human being I can go to if i need help with a problem.
Reviewed Oct. 25, 2015
I have been a State Farm customer ever since I learned to drive back in the 1980s. They have dealt quickly with claims and are easy to communicate with. It costs a bit more, but there are many opportunities for discounts which make their price comparable to other companies.
Reviewed Oct. 25, 2015
I have always gotten great customer service from them. They are a lot cheaper than other companies I have used before or priced within the past. Easy to add/remove vehicles. I would definitely recommend to others.
Reviewed Oct. 25, 2015
State Farm is helpful, loyal, has great claims processing and dependability. They are speedy in providing coverage and can do it over the phone when you, perhaps, are at the dealer buying the car. They feel like a trusted friend who is looking out for you and their rates are highly competitive and reward good driving.
Reviewed Oct. 25, 2015
We use Shelby from State Farm and she has always been easy to work with. We have never had any problems with State Farm and look forward to staying here. State Farm is number one in our books. They will always be a part of our family. Good times had. I look forward to staying with them. They are number one. State Farm is awesome and so happy to use them.
Reviewed Oct. 25, 2015
We have been with State Farm for a long time. They have taken really good care of us and we really like our agent and his staff. We have never felt like we need to go anywhere else. We have not had many claims but when we have, they have been very fair with us and have resolved issues quickly. We have never felt the need to change because they have done well by us.
Reviewed Oct. 25, 2015
I have been with State Farm for 10 years and they have always done everything they can to save me money. Anytime I need help with changing my policy or just have a question about my policy they have always been very helpful and quick to respond to my needs.
Reviewed Oct. 25, 2015
State Farm supplied me with a competitive rate and friendly, professional service. They customized my coverage to give me the best rate possible that fit my needs. I worked with a local agent at no extra cost.
Reviewed Oct. 25, 2015
I love my insurance agent. I also love the company he works for they are so great! I have never had to file a claim through them but know if I would have to then it would be ok. They are flexible with a low monthly payment.
Reviewed Oct. 25, 2015
My experience with my auto insurance has been pretty good so far. They offer free towing and deductibles on accidents. I've never once had an issue with customer service or the monthly payments I've had to make.
Reviewed Oct. 25, 2015
So here is my experience with State Farm Insurance. I had a person that had State Farm Insurance hit a SUV that I own. It was parked on the street with nobody in the vehicle. The person driving the vehicle was obviously at fault so the claim went through State Farm. When the adjuster looked at the car I was told that they would not pay the $1,000 claim because my bumper already needed to be replaced. I was beside myself because to the best of my knowledge there was absolutely nothing wrong with my bumper.
After looking at it there was a couple of small cracks on the other side where the bolts go in. I run a limousine service and we do not run junk. I did not even know they were there. I do know the huge dent was there after it was run into and needed to be replaced. In my opinion State Farm rip off artists. So the point is if your insurance company will not do the right thing you are going to get screwed. Now I have to go to the person that hit the SUV and threaten to sue them since the insurance company that they are paying for will not step up and do the right thing. Please do not give your money to this unethical company. If they do not back up claims they are stealing your money in my opinion!
Reviewed Oct. 25, 2015
Been a member of State Farm for years. I appreciate that they don't do late fees and they are very accommodating if our payment is ever late. Trustworthy and reliable auto insurance company.
Reviewed Oct. 25, 2015
They rock. It's one of the best insurance companies I've ever heard of and I'm glad I have a policy with them for my own insurance. They give me no hassle and take care of everything to the point where I don't need to be involved in the annoying parts of the process, but I still have my coverage taken care of by my provider.
Reviewed Oct. 24, 2015
They treat me like a valuable part of their family. They work hard to keep me updated on any changes or benefits. The rate of my insurance has held study. You feel like a person not just an account!!!
Reviewed Oct. 24, 2015
State Farm's policies are unfair. They hold tickets from years past on your record. They dismiss your policy without prior notice and leave you scrambling for new insurance. Their reps are not friendly and not willing to work with you. They treat you like you don't matter.
Reviewed Oct. 24, 2015
Pretty good experience. Would like the prices to be better and not constantly rising for no apparent reason. The salesman get back to you pretty quickly and are good about answering your questions and being very friendly.
Reviewed Oct. 24, 2015
State Farm is a great company. My parents had it growing up for their car and home (and they still do). They have no complaints. Neither do I. So, I'm keeping the tradition alive.
Reviewed Oct. 24, 2015
They are very transparent with their reasoning for pricing, where it requires very little guessing or assumption. Clear, unambiguous language with bill and purpose to price. They are very proactive sending out new info on rate changes or things I can do to potentially lower my premium. They send out new bi-annual cards far ahead of expiration.
Reviewed Oct. 24, 2015
I have had this insurance for about six years now. They have always done good by me. If someone ask me I would recommend. They do what they can to find the right policy that fits you. They give you choices of pay options.
Reviewed Oct. 24, 2015
State Farm has great customer service and reasonable rates. We haven't had any claims with them in the years we've had them so I can't speak to that regard. I always find the person to answer the phone very personable. And they have several different payment options that are very convenient for me.
Reviewed Oct. 24, 2015
I have been with State Farm for over 20 years and carry full coverage on my car. I have an agent who works for State Farm Ins. Co. only. I had one minor accident a few years ago which was my fault. I was on vacation away from my home state. I called my agent as soon as the Police Report was filled out and advised him of the events as they had happened. He assured me that he would take care of everything as soon as the other party's ins. co. contacted him. My car was not damaged and my premiums did not go up. My windshield was cracked by a flying rock from a truck in front of me twice during different years.
Both times repairs were made and my insurance completely covered the cost of repairs. My agent and his staff were courteous and answered any questions I had through the years to my satisfaction. I have always been kept up to date on any additions and/or changes made by the home office. Any calls I made when the office was closed were immediately returned when the office opened.
Reviewed Oct. 24, 2015
They offer me the best rates and any claim I've had has been processed quickly and to my satisfaction. The one time I've needed them for a disputed claim, they were by my side the entire time, and took the time to gather the facts and resolve the issue. I've never had a problem with them in the 22 years I've been a customer.
Reviewed Oct. 24, 2015
Rates are high. My daughter was in an accident and we had no difficulty processing a claim. Her car was repaired. I don't like having to show proof of grades all the time for discounts. If yours has good grades, that usually doesn't change.
Reviewed Oct. 24, 2015
This company is very helpful with your insurance needs. They take the time to listen to you then they ask questions to make sure they have all the information correct. Your insurance agent deals only with the State Farm company so they know all the in and outs of how this company handles their insurance policies. If you ever have a claim all you have to do is report it and they take care of all the paperwork and get your vehicle fixed as soon as possible. I would recommend this company to anyone that ask me about it.
Reviewed Oct. 24, 2015
Stayed out of the way unless I really need them. I don't really contact them, nor do they solicited me for anything. That's what I like. They provide me what I need which is basic.
Reviewed Oct. 24, 2015
Getting ready to drop us because of too many claims. After all the years we have been there. They even counted our claims like towing. That dropped our house and both cars even though it was only one person wreaking not both of us.
Reviewed Oct. 24, 2015
The agent has ridiculously messed up our insurance payments many times since we started with State Farm just a few months ago. Further we didn't get the coverage we need for our cars at the cost promised. I'm not enthusiastic about State Farm right now.
Reviewed Oct. 24, 2015
I've always had a very positive experience with this company. They gave me the lowest rate for my car insurance and the agent was very kind and seemed to be concerned about my needs and questions.
Reviewed Oct. 24, 2015
It was hard to find anyone to insure me after I had 2 accidents within a 2-year time frame, but my agent worked with me to make sure I was covered and able to get to work. He also suggested an option for a discount, which was the monitor that tracks your good driving. I appreciated him taking the time to not only make sure I wasn't driving without insurance, but that it was something I could afford each month.
Reviewed Oct. 23, 2015
I have been very happy with State Farm. I have been with them for almost 20 years and have never had a problem. They are very friendly when I call to make payment and when I was hit they were very helpful in getting everything taken care of.
Reviewed Oct. 23, 2015
I was looking for affordable insurance and Jessie told me that if I pay 359.00 for 3 months that after 3 month my payments will go down to 218.00 a month so I agreed. On the fourth month I received a bill for 311.65 so I called their office and asked to speak to a manager and they gave me the runaround. Finally guy named Jose got on the phone and I explained to him what Jessie told me and he told me quote, "look man I think you should get your insurance from somewhere else." I believe that what the employees in that office committed fraud.
Reviewed Oct. 23, 2015
Although my mom is actually the one with the insurance, my car is also insured through State Farm and I think that it is a great company. I've been in one accident since using State Farm and they were so helpful with the entire thing. They sent someone out as soon as possible to access the damage and I was given enough money to pay for the damages. Overall State Farm is a great company to work with!
Reviewed Oct. 23, 2015
I been with State Farm for a little over five years now and I love this insurance company. The pricing is reasonable and I even located from state to state and transferred my insurance with ease.
Reviewed Oct. 23, 2015
I've been covered by State Farm for over 40 years. Their agents have always been extremely prompt and helpful whenever I've needed their assistance. Their coverage is more than adequate while their prices are reasonable. I've been approached by other companies who offer me less coverage at a higher price point. I would never consider switching to another company.
Reviewed Oct. 23, 2015
This company handles my auto and home insurance. Recently, I was in an accident that resulted in hospitalization for myself and my passenger. State Farm agents helped me navigate through the process of dealing with the insurance company of the other driver who was at-fault. The other company was reluctant to pay and without the help of State Farm agents, I don't know how I would have managed.
Reviewed Oct. 23, 2015
I have nothing but good things to say about my auto insurance. They function as my auto insurance and homeowners insurance. They're always available and happy to answer any questions that I have.
Reviewed Oct. 23, 2015
They provide very fast responses. I have a very attentive agent who is friendly and helpful. Every time I call them for any sort of customer service, I always get great service. I would definitely recommend them to anyone who wants a reliable company. They have very fast claims response as well.
Reviewed Oct. 23, 2015
Love it. They are very nice and respectable. I'd refer this company to anyone. I think everyone would enjoy using this company. More people should use this company for their insurance needs.
Reviewed Oct. 23, 2015
Agent very helpful and explains things thoroughly. Had problems in the past with our original agent and we just recently switched and are much happier. Filing claims have been very easy. Customer service reps are very next care and helpful. Would like it if the rates wouldn't increase every time that you file a claim.
Reviewed Oct. 23, 2015
State Farm is a really good insurance. They work will with me and my team. If you are there anyway. I am a beautiful person. I am a little while, so I'm sure it was great and we are not a big difference between what I have to be BLACK. I will have the right place to start. If I could see it as an option for a long day at a very nice, I will have the right place to start. Process is going on with your family, friends.
Reviewed Oct. 23, 2015
Very helpful and cheap. I was a young driver with a DUI, they still got me a low price. I was able to afford 2 vehicles at full coverage. There were different payment options that fit my income.
Reviewed Oct. 23, 2015
It has been a good experience. The staff is very polite and helpful when you call. The only downfall is that the price could be a little bit cheaper. I have had insurance through this company for about 5 years now. We also use this company for our house insurance because they are such a good company.
Reviewed Oct. 23, 2015
They offer excellent coverage, good pricing and 24 hour customer service. If I am late with a payment, it's ok, they will work with you. I love my local agent. I do not have anything else to say of how satisfied I am with them.
Reviewed Oct. 23, 2015
It is a great insurance company. They have always gotten my car fixed in plenty of time and always considered of how it was done. There is not enough words to say other than State Farm is a caring company.
Reviewed Oct. 23, 2015
I have been insured with State Farm ever since I got my driver's license almost 13 years ago. I have only needed to file a claim once, when I was broadsided by another vehicle. The ease of filing the claim and getting my medical expenses covered was great. I felt like I knew the agent personally, and he understood my needs as someone recovering from a pretty serious accident. This was almost 10 years ago now, and while I've shopped around for a new insurance provider to potentially save some money, the personal service I was provided by State Farm has prevented me from switching providers.
Reviewed Oct. 23, 2015
I have had a good experience with State Farm. I feel that they are a little on the pricey side, but most insurance today is pricey. In the past a deer ran into my Jeep and State Farm worked with me and made sure my vehicle was covered and taken care of as quickly as possible. I also like how I have had the option to make two payments, rather than one large payment, lately.
Reviewed Oct. 22, 2015
I have never had a problem with State Farm. When I hit a deer on the highway, they took care of recommending a garage that would handle the repairs and a rental car agency (the cost of which was mostly covered by my insurance). I paid a deductible, but my insurance premiums never rose due to my accident.
Reviewed Oct. 22, 2015
State Farm has always provided the coverage within my policy with no teeth pulling involved in the claims process. All of my agents have been knowledgeable and willing to get me the best coverage at the best price possible. They have also been extremely friendly and caring of my needs when I need to use my coverage. Overall, State Farm is a strong insurance provider.
Reviewed Oct. 22, 2015
They provide the service I need but I think that I'm paying too much. They don't really lower the rates much. I am thinking of switching. I am generally happy with their service but I want my costs lowered.
Reviewed Oct. 22, 2015
I've never had a ticket or an accident so I've never had to "use" my auto insurance. However, every time I have called State Farm with a question they were very quick to find me an answer. I always feel like a priority when I call their office.
Reviewed Oct. 22, 2015
The State Farm company has always been there to help me when I need these help. I always get fast return call with answers to my questions. The State Farm Insurance company has always helped me very fast and professional when I was on an accident without any haste. Whenever I think of looking for any kind of insurance I look at State Farm first. If State Farm can not help me their insurance agent always directs me in the right direction to get the help I need to fix me insurance problem.
Reviewed Oct. 22, 2015
I have been with State Farm for 4 years and would recommend them to anyone! Our agent is great and always finds the best deal for us and looks for ways to save us money. Our agent is also very knowledgeable and easy to reach. State Farm has great auto coverage for a great price.
Reviewed Oct. 22, 2015
My local State Farm agent are so helpful and friendly - if there is anything I need, they always answer my questions. I get great prices and I have been a customer of State Farm for close to 20 years.
Reviewed Oct. 22, 2015
They keep changing my rates. Without any real reason as to why. Even though both my husband and I have had no citations or accidents. I'm looking into switching in the very near future.
Reviewed Oct. 22, 2015
My husband and I have loved working with State Farm. They are friendly and personable which we really appreciate. Their rates are phenomenal and they are available whenever we have any questions or need to change any of our profile info.
Reviewed Oct. 22, 2015
Pretty good, hasn't gone up much with tickets. Reasonable cost. Had a few accidents worth this insurance but still cost is ok. Had Geico as well but I feel like this is a better insurance company.
Reviewed Oct. 22, 2015
I'm satisfied with my insurance company although I am looking around for alternative companies that can offer comparable coverage at a lower rate. Currently I'm at the maximum discounts my company can offer so I can't go any lower with them
Reviewed Oct. 22, 2015
We moved from Ohio to Alabama and State Farm was very accommodating. They were very timely in responding to our requests. The pricing was very fair. The agents were very knowledgeable and cordial.
Reviewed Oct. 22, 2015
My agent has been very helpful. My agent is always available when I need help. He is usually prompt in responding. I've never had an issue in getting answers and he is patient in explaining insurance to me. I never have discrepancies in my bills and I don't feel like I get taken advantage of as a customer. My agent tried to get me every discount I could possibly qualify for so that is something I appreciate.
Reviewed Oct. 22, 2015
I've used State Farm for over 25 yrs. I've ALWAYS had nothing but positive experiences in dealing with them. I recommend them to anyone looking to make a change for the better! AND you will get the best rates among all the others out there on the market - and THAT is important!
Reviewed Oct. 21, 2015
Affordable insurance with pretty good coverage. I used to have Geico and for the same price a month I get better coverage for my brand new Scion. I also am happy with my agent. He is very friendly and takes time to explain so I understand what I am paying for.
Reviewed Oct. 21, 2015
The cost of insurance is affordable and I get discounts for good grades and being a safe driver. If there have been any damages to the car, State Farm has done a great job at sorting it out and helping. It is very simple to contact a representative for information as well. I am very happy overall with the service I have received from State Farm Insurance Agency.
Reviewed Oct. 21, 2015
Most of the time they are pretty good. I think the rates could be lower when you have everything with them. They were talking about dropping us when our girls were younger and had accidents. We had been with them for over twenty years with no accidents at all with the highest rating but when the girls had a accident they threatened to drop us.
Reviewed Oct. 21, 2015
I like the personal service I get from my agent. They are always very helpful. I have only made one claim on my auto insurance and that must have been at least 20 years ago. I was picking my son up at camp and he and his friends sat on the hood of my car for a picture. When they got up the hood was all dented up. The insurance agent took the claim right away and sent me to a good auto body shop for the repairs. I was very happy with their service and attention.
Reviewed Oct. 21, 2015
I am satisfied with our auto insurance. We have had to file one claim. Our car was repaired and our child's car seat replaced. We were satisfied with the outcome. Our rates are acceptable for the two cars we have insured.
Reviewed Oct. 21, 2015
I have had no issues. I have been with them for over 20 years. I like this company and they are comparable to others. State Farm is good insurance. When I had an accident it was covered and taken care of immediately with very little hassle and I had a rental to drive.
Reviewed Oct. 21, 2015
With State Farm Auto Insurance, we have been satisfied. Whenever a claim has been filed, it has been handled quickly and professionally. New insurance cards arrive on time, and our rate is acceptable.
State Farm Car Insurance Company Information
- Company Name:
- State Farm Auto Insurance
- Website:
- www.statefarm.com
