State Farm Car Insurance Reviews

It's been very easy to be a part of State Farm as a whole. My parents have been there for years and eventually it went to me. I was searching for insurance for awhile till I thought of State Farm. Clearly they are the front runner in the insurance world of this country. State Farm has been around for a very very very long time and I don't see the company going away any time soon. Just look at their track record, they are far superior compared to other insurance companies like Progressive.

I had a minor accident in a rental car. Before renting I checked with my State Farm agent who assured me that my policy covers rental. Yet while renting in Florida I was advised by the car rental agent to purchase supplemental liability which I did. I reported properly the accident to State Farm and car rental. Had two conversations with State Farm claim office, reporting all the details including the fact that I purchased extra insurance. The State Farm claim agent suggested that the extra insurance will cover my deductible. On their request I emailed the car rental agreement and the accident report.

I first found State Farm online and it was very helpful and informative about what was covered and even offered custom coverage made to suit my needs. When I went in their office everyone was very friendly and my quote online was saved in their system. I was not forced to get anything I did not want. Thank you State Farm!

A little high on the price and they think a front wheel drive four cylinder sedan is a sports car which it is not. When I have happened to be in trouble they are there, which is nice.

I actually just switched to State Farm. The agent has been very friendly And helpful as he has helped me switch over. I was unhappy with the service I received from my last auto insurance company, and I really didn't like that they kept raising their rates. State Farm is giving me better coverage for just a little more than half of the price. I'm also excited that they automatically include roadside assistance. I feel like I am better protected and saving money now that I am with State Farm.

I have been with State Farm for over 20 years and I have been satisfied with their coverage and response to claims. My agent recently retired and I thought about changing companies but I'm glad I didn't. My new agent went over our policy and saved us money as well as reducing our deductibles to $0, even on my teenage son's car. I am happy with State Farm and the coverage and personal touches they provide.

I am a life-long customer of State Farm. I have never had a problem dealing with them, and am completely satisfied. The agent who took over when my agent finally retired has continued offering the same good service, advice, and assistance I have come to rely on over the years. I have had just a few claims over the years, but I know that should I need to use their claims service, things will be handled quickly, efficiently, and fairly. I don't even bother checking rates or coverage with any other companies, because I already know I have the best coverage for me already.

My insurance provider is always attentive to my needs and answers my calls right away. Whenever I needed something they're ready to go. The price is reasonable. I never feel so not unprotected.

I have had no trouble whatsoever with this company. I fell behind two payments and they understood and kept me on their records. I would recommend this company (State Farm) to anyone looking for good auto insurance. They listen to you and are very knowledgeable in the business.

Haven't had a claim in over 20 years. Have not had much contact with them for many years. We just pay the premium when the notice comes. Don't know if they are competitive or not.

Car was totaled several years ago and bought a new one. They gave me a fair price for it and I can pick the deductible that is right for me. Pay it by the half year so I pay a lump sum instead of spreading payments out which is better for me.

Had State Farm for over a year. Bought my son a different car (4 door hatchback with a small non turbo 4 cylinder engine). Had been paying $75 a month for him and his car. Went online to pay my bill, $225 a month!!! Called my agent and they had no idea why. Our family has no ticket, no accidents, no claims. They claim it was a rate increase. Our car insurance was $250 last month. Now it's $489!? How do they stay in business? By ripping people off. Warn your friends and family. Shop around. There are better companies out there.

State Farm has good, competitive rates. Their customer service is second to none. Whenever I have a question or a concern, my question or concern gets answered quickly and honestly. I like doing business with State Farm Insurance.

Been with them for over 10 years and everything has been on the positive side. See no reason to change, if it is not broken do not fix it. My agent reminds when I should be making changes in my plan to help me save money.

True to policy and fair price for coverage. Reps are very knowledgeable and helpful. Never had a problem with them. Open 24 hrs a day. Compared many and for what the coverage is and the cost they were the best out there. I have many family member who use them too. They offer many plans for everyone's needs.

They provided adequate car insurance. Covered all accidents, but price kept going up and up and there were other companies much lower so we switched. They gave some good benefits for my daughter when she first started driving to lower her initial cost.

Great service, there when I have needed them. Overall great company. They offer home and auto insurance and give great rates and offer extra amenities that one may need such as rental insurance.

Pretty good. The beginning was rough but the guy turned out alright. I'm glad we were able to come to a fair price for my vehicle and get me insured right away. Thank you for allowing me to post this!! At the end it became a hassle and the guy didn't want to help me anymore. He began to mess my payments up and then they would go up and way up.

State Farm has always been the insurance company of choice for my family. We recommend them to friends based on our positive experiences we've had in filing claims and our overall satisfaction in our agent. We are able to speak to our agent's office and love our annual policy review of coverage.

I have had State Farm insurance for 23 years. Our agent is very helpful and always available to us. My experience with the claims department was also a great experience. Claims have always been handled quickly. I would highly recommend State Farm insurance to anyone. The Insurance premiums are very reasonable as well.

State Farm Auto Insurance are wonderful. I have been with them for over 10 years and had no problems with them at all. Also have renters insurance with State Farm. I used to have 3 cars insured with State Farm. Also had my house insured with State Farm.

I have had State Farm insurance for over 20 years now. I have always found their rates to be comparable. Their customer service is excellent. I have never had any issues and would highly recommend this company for any insurance needs.

State Farm has been quick and easy to deal with when we've actually had to use them. We've only used once in the 5 years we've been with the company and they were fast and communicated well.

My experience with State Farm has been a great one. They are truly the greatest neighbors you can find. They are much cheaper and more effective than other insurance companies. 2 tickets I received this year were cleared by them. Like a true neighbor, State Farm is there. I watch commercials. I've seen stuff.

I never ever had an issue with them, even when I forgot to pay my bill one time, they let it slide. They're giving me a great rate, thanks to the fact that when I got my first car when still in high school, I was added on with my parents' service, but even now on my own policy, it's still very cheap!

I have had this insurance for about 14 years. I am very happy with them. Their rates are not too expensive. The coverage is good, and thorough for the times you need them. I would definitely recommend them to friends and family.

They are one of the cheapest auto insurance in my location. The problem is if there is a problem. They are hard to contact. They are not on your side. They try to milk the most money from their customers. They don't have good customer service with private emails and make fun of you. State Farm is rarely there and they are rarely on your side.

State Farm is a great insurance company and all of their agents are extremely helpful and go above and beyond their jobs. They always do what they can to make sure their customers get the most discounts and lowest rates possible at all times.

When I bought my first new car, as 1968 began, I also changed insurance companies. I got much more coverage at a lower price when I made the switch, and I've stuck with State Farm since. I never have any problems with them, and they give quick, efficient, friendly service.

They have been pretty good. The only time I really had a problem with State Farm was when they told us our life insurance plan was no longer offered and tried to convince us to get one with less coverage that cost more money. The other thing I don't like is they make you do direct withdrawal. You should be able to write a check every month like any other bill. We've never had to make a claim and they find ways to give us a bit of grief every once in a while. Overall though I'll stick with State Farm.

State Farm has a wide range of insurance to bundle with your car insurance which can help keep monthly costs down. They also always let me know when I'm eligible for another discount. I have been with them for eight years (3 vehicles later) and never have had a complaint. They handle claims diligently. Maybe more expensive than some others but in a fair price range and the customer service makes it worth it. Don't foresee switching insurance companies.

Agent very helpful in get all discount for my policy. And very great for teen driving. Its offer very affordable for teen than other company. Offer variety of services, like banking, home, life insurance. But if you buy German car of like that rate can go up high coz they said part to replace to be expensive. Some other company can be lower coz they count on safety features on vehicles. That's disappointed for me.

I've been a customer of State Farm for 16 years. They always provide me with excellent customer service whenever I need to update my policy. Whenever I get quotes from other insurance companies, State Farm prices always comes in at the lowest.

They are very helpful in making sure is taken care of after an accident. Even when not knowing who caused the damages, the repairs were easy to set up and rental car was quickly taken care of.

State Farm has been with our family for more than 30 years & always provides us with competitive pricing while meeting our insurance needs with home & auto. When we talk to other friends about our plans, it usually beats what they currently have. It's awesome having a good price with low deductibles. We love State Farm!

Very respectful to my needs as a customer. Helped me when I needed help with a claim. Able to settle with the other person very quickly. Made friends with actual people that worked at the office as well.

GEICO has been VERY helpful. I switched from AAA to GEICO and they helped me through the whole process from start to finish. It's very user-friendly and we do every online if necessary. If I ever need anything they have a 24-hour phone number I can call, ask my questions and get answers.

It was a very easy process and a decent price. I have not needed it for any claims yet so I can't review much more than the convenience of obtaining it and the affordability. The discount for packaging with my rental insurance is nice. I also like the auto-pay feature. The couple times I have had problems logging into my account, the customer service reps I have called have been very helpful.

State Farm is a very good company. I don't have any complaint for State Farm company for claim company pays me money. State Farm has low premium and I never have any problem. They have installment program so I can pay them by installment.

Great customer service and very affordable. They have been helpful every time I needed something or only had a simple question. No questions from them that wasn't necessary. Multiple policies that I could choose from and discounts that I was eligible for.

State Farm has always been concerned when we have needed their automobile insurance services. Their first question is - "Is everyone okay?" Then claims are handled with speed and ease. We haven't used their services a couple of times.

I recently switched to State Farm. The quoting was made easy. I was able to speak with a live representative in a local office within an hour. After finishing the quote, I was able to have my insurance information within the week. Very helpful and patient with all my questions.

The prices were reasonable and aside from a local office that refused to return phone calls when we tried to add additional insurance policies, like life... I would recommend them to people.

Day to day dealings have been great and questions are answered quickly. However, I have filed 2 claims and the ease of the process was easy at first. Meaning filing the claim was easy, however, trying to get answers about certain parts of the claim have been more challenging. Though I like State Farm, I am considering switching back to my previous insurance company for the ease of claims and having certain features automatically covered.

Pretty solid; I feel like their agents try and make a personal connection and are there to help. There may be cheaper agencies out there in the world but I feel safer with them. And it's usually a good deal!

I was paying through the nose for car insurance. One day I received a call from a State Farm agent who offered me the same coverage for $96.00 a month. I jumped on it and before we were done she added Renters insurance. I don't know how she got my name and telephone number and I don't care. The price is right and the service is outstanding. They are very easy to work with and so helpful. Best change I ever made!!

I've been with State Farm since I was 16. I'm 33 now and they have always had my back when I needed them. I will always remain loyal to people who do the same. Their agents have always been on hand when I had a question or needed anything. The service is great and their online site is very useful. I value them.

I chose this insurance company because they have a local office in this small town. I've received excellent service so far. I have not had a claim yet but expect all to go well if I do.

We've never really had a claim, except a back window broken. But they were more than helpful in getting it fixed and it didn't cost us a dime. Discounts are good, and have been with them for years.

Is a great insurance agents. Never any problems with my claims. The agents are kind and very knowledgeable of all the policies and all their provisions. They make it a fun experience and easy to pay the bills. They are professional people at all times.

I have always received great customer service when calling or sending an email to a representative. If after hours someone gets back to me in a timely manner. They are always helpful, answer any questions that I may have regarding any policy that I have. When shopping around for rates I found theirs to be the best for what type of coverage I am looking for.

I have never had any issues with State Farm. They are always helpful when I have questions. When I was in an accident they went above and beyond to help me. They replaced my son's car seat fast.

State Farm is very helpful in assuring that all of their clients needs are taken care of. They also provide immediate assistance. They are very credible! I believe they value customers as people who want to be taken care of like they would their own families.

Worst company ever. I got hit by a car, guy who did it tried to leave the scene of the accident and give me cash to not call the cops, but I called them anyway. He then lied to State Farm that I hit him and left the scene of the accident. WHY WOULD I CALL THE COPS AFTER I WAS HIT AND THEN LEAVE THE SCENE OF THE ACCIDENT? I know why, because I didn't--he was lying. There was a police report. I have footage as well from my phone. State Farm didn't even bother to call me to listen to my side of the story, which was the truth. Without even talking to me, they found in HIS favor and TOTALLY SCREWED OVER A VICTIM OF A CAR ACCIDENT. VERY rude and uncaring on the phone. Do not go with them, they do not have anyone's interest in mind except their own!!! Rude in particular: Lynn and Cindy from Team C.

State Farm is available 24/7. The agents always available and make sure your questions are answered. My local agent is very friendly, helpful, make it about me and if something changes or is about to change he lets me know right away. I get discounts for being a safe driver, that's a bonus in my book. I wouldn't pick any other insurance. I even have home owners insurance and that is also discounted.

Very friendly and helpful rates were fair as well. Never had any problems and even when I lapsed they were right there to help me. Agents were knowledgeable and experienced and always there when you need them. No complaints.

The agent that I used for many years closed his office, and I was assigned to a new agent. I use them for both my car and condo contents policy; which few insurance provide now in Florida. I like the monthly payment plan option; however, the rates continue to climb with little or no explanation. I would consider another insurance company with lower rates if I could get a monthly payment plan and coverage for my car and home.

I have moved several times in the past 5 years and State Farm has always been on top of their game as far as transferring vehicle information and obtaining new homeowners insurance. I also was very satisfied when I had to make a claim on my roof due to hail damage and they were there immediately to help replace my roof.

I have always had this insurance. They have been supportive when I was involved in traffic accidents. Even though my monthly payment increased, I think State Farm has the best interest of its customers at heart.

State Farm has great rates, which is my main reason for using it. I've gotten in a few accidents while under their coverage and my experience was always pretty hassle free. I also felt like the increase in my rate if an accident was my fault was reasonable.

State Farm insurance is ok. Not very best but with the price I am paying is ok. Not very good but fair enough.

I have been with State Farm for over 15 years. Although I am happy with State Farm, I do shop to make sure I am receiving a fair price. For the coverage I have, there's no comparison. They are quick to pay claims and always available to answer questions. I don't anticipate leaving State Farm any time soon.

State Farm has always tracked me down or finds me so that I pay my premiums which I have no problem paying. And I've been with them now for 36 years and I'm ready to walk away. 23 years ago I had two auto accidents and every time I had to call claims, there was a problem. But because the other driver in both accidents were at fault I ended up retaining an attorney who told me bottomline to stay away from State Farm Claims. Since I've been with State Farm my entire driving life of 36 and always paid my premiums on time and in full and now that my van has been stolen and a claim was submitted and the van recovered, I've been asked stupid questions like the tow yard was asking me for proof of insurance and registration. "Excuse me but the van was stolen and the proof of insurance and registration is in the van and you have the van. Just go and get it out of the van".

The customer service is always great and I have never encountered any problems with my insurance. I would highly recommend this company to anyone looking for reliable services. They take the time to ensure you are getting the best deals and best service! I have been with other companies before whom do not compare to the level of customer service that State Farm does!

Their cost is very low for the amount of coverage they provide! They are very friendly and work hard to make sure their customers are happy and satisfied! They also work hard to fight for you in any insurance claims made against you!

I have had a great experience with State Farm and my current agent. They've done their best at finding me the best rate possible. I have a teenage daughter, so insurance is necessary yet expensive and I appreciate them helping me as much as they can.

State Farm was able to get me the car insurance I needed without the high cost. The agent I spoke with was very helpful and cooperative, and I now have sufficient insurance to cover my needs without anything extra or unnecessary. I have had no issues with contacting my agent and the process for getting a quote and purchasing a policy was headache-free! Fortunately, I have not had reason to file a claim, but I am sure that when I do, it will be an easy process with clear communication between my agent and I.

We were in a car accident which my vehicle was totaled 6 months ago. State Farm helped us every step of the way! They called to check on us, clear instructions with what to do, and things were done in a timely manner.

State Farm has been a good insurance company since I haven't been in any wrecks or filed any claims. However, they are very expensive for not filing any claims and I will soon be switching. They continue to go up on premiums for no reason and I want to go with a company that rewards for no accidents or claims. I think that having a good defensive safe driving record should be rewarded with something other than going up on premiums for no reason.

We have been with State Farm for about a year now for our auto insurance. We received notice that our policy was not going to renewed due to too many claims. We've had three claims in one year so let's look at those. In October of 2014, while sitting at a red light, an individual turned into my car. He accepted full responsibility from the start. In April 2015, while stopped at a red light, a drunk driver barreled into the guy behind me going at least 45 mph. Sadly, he carried state minimum insurance at $10k. In August, my only at fault accident, was when my husband backed into a car in a parking lot. Minor damage. According to State Farm that is too many claims and they will cut you regardless of fault. I will make sure to never recommend State Farm to anyone and I will publicize their shady policies everywhere. Goodbye State Farm. You suck!

I have never had any issues with State Farm and their friendly staff is helpful with all your auto insurance needs. They always go that extra mile because they value you as a customer.

I am very happy with my insurance company and the price that I pay for insurance. I hope my statement help someone to put the right insurance for their needs. Thank very much. This nice.

Very considerate and helpful. Easy to add another person to the policy. I am very pleased with my experience with them and I would recommend them to others. Very nice office and well spoken representative. My whole family uses this company and we have had only positive experiences.

They have a huge market share, so they overcharge everyone and fee and tax you to death. They're hard to get in touch with, if you have a claim or a question, it's difficult to get an answer. If you do ever file a claim, they undervalue it. They're just not a great insurance company but they could make their customer base more loyal and lead in the insurance field if they tried too.

Good customer service and great prices with friendly workers with easy to understand billing and comprehensive service. Anytime there is a problem which is not in any way often it is taken care of relatively easily and quick.

I went in to pay my account and asked to be covered until September. Assuming they knew what they were doing, I went about my business. In August, I received my renewal statement, which states "do not pay", you will be billed separately. Again, I believed I was still covered. When an accident occurred, I discovered that my insurance was not active as of the middle of August. I did not receive any notification about this and now they are still dragging their heels on my claim, almost 2 months later. As a single parent, I rely on my vehicle and this has created a serious hardship. I will not recommend this company to anyone and I will be searching for other options.

Very satisfied except that a claim that I filed for non traffic accident that resulted in property damage was not paid to the victim until after they had paid for all of the work, so they had to wait to have the work completed until they could afford it.

They are great and lowered my bill when I had a baby and have many options on how to pay. They have coverage for everything. And the ease of payment was great. I have never had to file a claim though fortunately so I don't know how they are with that.

Very professional and courteous staff in dealing with concerns and issues I have had. They were very helpful in helping me decide on how much coverage I should have and whom in my family I should also have covered. They also update me regularly on new products they have on offer. I have yet to file a claim with them so I cannot speak to that side of their services. I trust that it will be a pleasant and speedy one if ever I do.

They are fair and fast. I've never had a reason to be upset while dealing with them. Also, I can reach our agent very easily. I haven't had a claim but I know how they work and if I ever do, I know they will be close by.

State Farm offers reasonable rates and multi-policy discounts. They are available 24 hours a day and have always been polite and helpful when I needed them. They have multiple offices in my city and as they are a nationwide company they have been able to meet my needs no matter where I have been living. One of their agents even point me to where I could get a better deal on a certain type of insurance. Yearly the agents review my policies and determine where I can save money and if I need additional coverage for any of my policies.

I had a good, responsive agent - maybe that helps, which I'm sure it does, so my experience was a pleasant solid one. My car was totaled and the process beginning to end was uneventful - that's a good thing. It was quick getting the check to cover the loss as well. And, my rates did not really go up. It was a good experience.

I have been a member of the State Farm Auto Insurance agency for many years now. Not only do they have high customer service and very friendly representatives they have also always offered me affordable auto insurance at good rates with decent benefits. Of course all insurance agencies try to give you a run around when submitting accidents into the company but I have yet to have any major issues with my coverage and getting vehicle repairs when I was not at fault for accidents and or damage.

Very great! Love the company. Would love to recommend this company to others. Very happy and satisfied.

They are always super helpful, friendly, and accommodating! The price is a little expensive but you get what you pay for and insurance isn't something I want to go too cheap on. I have never had an accident but I feel fully confident that I would be taken care of in the case that something bad happened to my car.

I have had no issues with State Farm. When I switched over to them, I was paying less than my last provider for the same coverage. I do not have any complaints or any praises either. I am satisfied with my insurance at the time being.

I have told State Farm that I didn't ever want no insurance through them and the agent Guy ** that is located in Carterville, Illinois keeps sending letters. I have made 3 reports to the corporate office and when I called again about him none of the reports made it to the board of directors. I feel as they are trying to steal my identity, rob me and most of all I am truly in fear of my life because the way they are harassing me and nothing is being done about it and I already know the police isn't going to do nothing about it because some polices be in on stuff like that.

My father deals with the auto insurance I use, but so far I have had no complaints. When he has contacted their customer service they have been very kind and prompt and helpful. They easily answered any questions he had and if they didn't know they asked around until they found the answer.

I have been very happy with State Farm. Over the years, my family has developed a personal relationship with our agents and they are very willing and helpful to work with us whenever an issue arises.

State Farm is a great insurance company. We have very helpful representatives. We feel completely at ease to ask any questions. They help us with our car loans, medical insurance and homeowners insurance. I would highly recommend State Farm for all your insurance needs.

State Farm was great when I was a student because I got a discount based on my GPA. I don't know if there is any correlation or causation but I never got in an accident. I never filed a claim and have been rather lucky in that area of my life. I would recommend state farm to other responsible youths.

I have always used State Farm and it has fulfilled my expectations and answered any questions when I have had them. The relationship has been a good one and I have never had a desire to change or to look elsewhere for insurance. My State Farm rep has been easy to work with and knowledgeable about not only car insurance but other insurance products as well.

I have no problem with State Farm insurance. My family and I have done business with them for a number of years and anyone that I've had to work with has been pleasant and kind. There hasn't been any interaction that I would deem 'memorable' or 'going the extra mile', but I'm not planning on changing my insurance any time soon.

They are fine. I haven't had any problems with them. They have great customer service and they haven't caused any problems. They have been really helpful with any problems we have had with our vehicles.

A State Farm client caused an auto accident to my vehicle in January 10, 2014 and they have still not settled my injury claim. I completed the injury form they sent to me in September 2014. I had to call them about a month ago to ask what was going on with this claim. They stated they needed additional information regarding my medical treatments, but I had to call them, instead of them calling me. I have been calling them and leaving messages the past few days, but they have not called back. Thinking of hiring a lawyer. This company is the worst I've experienced as far as customer service.

The staff at the agents office have always been helpful, and informative any time I have had questions. They review my policies every year and let me know of other coverage that they offer within my budget.

I have always been able to be in contact with a representative who is helpful and informative. I've never had any issues regarding getting claims paid or accident situations handled properly. I feel that the fact that State Farm raises their rates after an accident is unfair because we pay for insurance for That Reason. What am I paying for if they want more money just because accidents happen?

I switched from Farm Bureau to State Farm after finding out that it was like half the price for the same coverage. Haven't had a single problem with them since I switched! I would recommend them for the price alone! They were also very helpful in explaining any problems we had.

I have not had to file many claims, but when I have, they were resolved quickly and to my satisfaction. I feel that the price I pay is a little high, but it is good compared to some other insurers. It helps if the insurance is bundled with other insurance products.

I have really enjoyed State Farm insurance. I have been with them for about 4 years now. Every time I call they know who I am and answer all of my questions. I have great coverage with State Farm, they offer a 6 month payment plan which I love. I would rather pay that lump sum twice a year so I don't have to worry about it every month. They do offer a lot of other payment options as well. I appreciate that they are an honest company and are very willing to work with you if an emergency ever comes up. They offer competitive rates. I plan on staying with State Farm for as long as I can.

The insurance agent is helpful to understand our coverage needs from type of driving we do for work or measure. What and how much we should be covering ourselves. She keeps in touch via email as well as regular mail in terms of what type or how many miles we are driving. Do that possibly we can lower the insurance rates, etc.

I had GEICO since I was in the military. State Farm gave me better rates so I signed up with them. It's a 3-year old car. Never had accident. Been driving since I was 15 years, should be much lower.

I haven't had any problems with my insurance company. I would recommend it to anyone. They have good customer service. I don't have anything bad to say about them.

Fair prices have always been a part of my experience with State Farm. The customer service is fantastic and I have been able to transfer and change as needed. I appreciate the ease with which I have been able to set up and check my insurance.

State Farm is a great auto insurance. It's worth the time, money, and effort. When you have a car crash it's also there for you. It's simple and not time consuming. State Farm provides a lot of options if you don't want to do a certain thing. They also help keep you on track and notified when needed to be. It's a great auto insurance and could save you money. Like a good neighbor, State Farm is here. It really is there for you when you need them. It's like having a sale at a good price! Absolutely one of the best auto insurance ever!

Very good company with good service. Have been with them for years and their rates always seem to be competitive with the competition. They also handle claims very quickly and take their time and walk you through the process.

We have several policies with State Farm. Auto, Rental, Homeowners, Umbrella. The ease of billing, information, Customer Associate Support has been an efficient, thoughtful and valuable experience.

I had an accident and State Farm was very nice to me and they were concerned. I total lost my car. They paid it off. I was relieved. I will be using them again in the future. They paid for the tow and paid the mechanic.

We had a minor accident a few years ago and the claim was resolved immediately. No hassles and no deductibles. We phoned in the claim and were directed to State Farm's approved repair shops near our home.

It's nice and reliable. The price may be a little daunting but it's alright. It's also good for someone who is just starting out in life. Like someone who is in college or so. Though I have wondered about other insurance providers. Like Progressive or GEICO.

Honestly I've never really had to use any of the services from my insurance. I've got to say they been pretty understanding if you're a little late on a payment as long as you let them know. I pay on a month to month basis and it's a low enough amount that I've never even really had to worry about being late all that much anyway.

We have used them for many years and are very happy. They have competitive prices and are always helpful finding us the best deal. I would recommend them to anyone looking for a friendly and helpful insurance company.

They do a good job of taking care of our needs. Prices are good. When there is a claim, they are very easy to deal with and repairs are done quickly. Local agent and staff are friendly and helpful. Call center is also friendly and helpful. Everything is done in a timely matter.

I have never had any problems with my car insurance provider. I've never had to make a claim so I can't judge them on that. I like my car insurance provider. The people I've come in contact with have always been friendly.

I really like State Farm. They are very courteous and quick to help. I also like that they have local offices as well and the agents (at least the ones we have) are nice and know the products they represent. I have never gotten a hard sell from them about anything.

They've always been very helpful with anything I need. They treat me with respect. They've always worked with me when I've needed more time to get payment made. Was in a auto wreck and agent in SC, wreck in Alabama, took care of everything. Never had any issues. They're a great company!

Love the best insurance that I ever had. They are honest and nice and cheerful and the rates in the country... State Farm has the nicest people and I love keeping with them. I'm a long time member and faithful paying insurance every month.

We have had this State Farm insurance for over 30 years. We have had no problems, there are quick resolutions. We also have our home insurance with them, you get a combo discount with varying deductible ranges and good service. My son has carried this onto his cars and home as well.

I have had State Farm insurance for about 5 years. I have a full coverage plan with added medical on two vehicles. My agent has always answered any questions I have ever had very thoroughly. The coverage is great for the price. If the need to file a claim arises my agent has helped assist in finding the right deductible to fit my budget needs. I pay monthly, but they also offer quarterly payments. For anyone considering switching their insurance, I would highly recommend State Farm. Great coverage and service at a great price!

My wife and I have had an insurance "bundle" package with State Farm for almost three decades now. Our auto insurance, life insurance and homeowners insurance have been with them all this time. We have a local agent who works only for SF and a qualified staff to assist him. We have had four homeowners' claims and two auto claims with them. They have always been totally professional and we have been very happy to be clients of theirs all this time. Do we probably pay a tad more than many clients of other insurance companies? You bet we do! You know what they say, "You get what you pay for!"

They have good service for a good price. They are full service, meaning you can go into an office and talk to an agent who takes care of everything and anything you need insurance wise, including making your payments. They offer a better price than some of the "discount" insurance companies that advertise on TV, Internet, and everywhere that they can get you a better price if you contact them for a quote, but don't offer the most comprehensive service. They have offices around the country that are able to serve your sales needs (not necessarily your claims needs), and they are fast to settle and pay out claims.

State Farm is a great auto insurance company. They have fair prices and excellent customer service. I have been with them for 2 plus years now and I have never had a problem with them. My bills goes down every year I'm a accident free. I love their policies and their customer service. They also have a local office near me so that is good if I want to go pay my bill or change something on my account. I would definitely recommend them to anyone who loves great customer service and low prices and just a great company in general. To me all the other insurance companies cost way too much for full coverage and State Farm costs just right. It was little high to start out with because my car is considered a sports car but it has been going down a lot each year.

I had State Farm for a car insurance for at least 15+ years. Very clean record. Paid my premium in full all the time. I paid my bill late on 2014. I go into a car accident which was my fault, I was told I had a cancellation notice with a refund check mail to my address, which was not true. As a result, they send me another refund check since I did not get the first one, but I ended up paying my car repair plus the other person's car repair which cost me over $20,000. Talk about been ripped off and my 15+ years of loyalty sticking with State Farm. One accident and a late payment was all it took to deny of coverage.

My State Farm agent has always been there to answer any questions we may have. They are friendly, offer competitive rates and we know that we can always count on them. Whenever we've need their help on anything, they are quick to get us the answers we need or will direct us on what our next step should be.

I have had good service with them. They have always paid claims that I have made fairly quick. They are cheaper on rates than anyone else I have gotten quotes from. I have had insurance with them for many years. I had Farmers Insurance but switched because I got lower rate with State Farm.

I have had State Farm Insurance for over 30 years and have very few problems. When I have been involved in an accident, they respond quickly and pay quickly. I can go to their office at almost anytime of the day and speak with an individual that is in the know and can answer any questions I have. They know my name and my situation. The only problem I have had is that they don't always make me aware of my insurance options. I now have a 2002 Pontiac and I had to learn what I had to do to reduce my insurance premiums and what reductions are advisable.

Their customer service is as fast and friendly as it can be (for being auto insurance). The price is decent for having full coverage in my vehicle. My insurance is shared with another person who has 2 of their own vehicles on. They offer a multi car discount, which is nice. Any extra ways to save money is welcome! I like that it is full coverage, everywhere from the bumpers, to the fenders, to the seats. It makes me feel a little safer taking my New car anywhere.

Was with AAA for 8 years, got a new car and AAA didn't want to give me a good rate so I moved to State Farm. My college grad daughter had her 1st accident while being (we) with State Farm and they are not renewing our policies. They give you all these discounts to wheel you in and as soon as you have an accident they cancel you. They didn't just cancel my daughter, they cancelled everyone on the policy. MY(daughter) having insurance for 8 years with no accidents or tickets and a college students in pretty dang good. So now we are on the search for affordable insurance. People told me State Farm will cancel you AFTER ONE ACCIDENT... I WISH I WOULD HAVE LISTENED... SMDH.

They take care of their customers when something happens. I have been with State Farm for a while now at least four years. I don't think I would change to another company if I unless I absolutely had to. They also offer a lot of discounts for the whole family including my children that just got their license. A lot of other companies charge an arm and a leg for people under the age of 25. I have now two that drive under the age of 25.

They are pretty helpful, just took awhile to pay off a claim. Other than that they have good staff that know their brand. I would recommend them to anyone looking to obtain auto insurance.

I've used State Farm as my primary insurance company for the past 12 years and I have had nothing but excellent customer service from them and my rates have been getting lower and lower with each passing policy renewal.

Truck ran into my car and ran. Called State Farm, took car to body shop. State Farm came and look at it. They repaired it with junkyard parts.

Great! I love State Farm. It is a great insurance company and they are always willing to help. If I ever have any problems the workers are always there in no time to help with any assistance that I may have. It's always a joy going in there.

We have had great customer service. Our agent sat down with us for a meeting just to outline some things for us to consider, but never pressured us. He just wanted us to be knowledgable and aware of our options. It was easy to update our coverage when our needs changed.

No complaints. But I have never had to call or deal with them other than setup and paying. Easy paying option and no crazy rate price hikes. Nice people work there and have never call to get more money out of me.

I've had State Farm for many years and the folks I've dealt with are great. I have only had one accident and the staff at the State Farm office were incredible and made the process of getting my truck repaired and all dealings with the insurance company of the person who caused the accident trouble free and pretty simple. I love them.

They have always treated me very well, and they have also always given me very good rates, which to me makes me never want to switch. Also they know my name at the local office, which I really like.

It's good. Provides excellent service and whenever I have a question I would call their support and they would answer it pretty fast. I like the service and I would continue using the service.

It's been an average experience. I do not like that they do not have an accident forgiveness plan. What is the point of having car insurance if they will charge you a lot more if you have an accident.

They're really good company because they always are very reliable and has great coverage, especially for long road travel. We have had State Farm for sometime and they're always there for us and our family.

It's good sometimes. It makes me happy and I love to move on and will be great to go ahead with this as a customer. I like the service too... They will provide good solutions and within time they will give you good and beneficial solutions.

I called in to change my due date so that my payments can be on time from the 28 to 3rd of month. The day I called in was on the 4th of September. The agent who name is Courtney made the change and told me I had to make my payment for August and my next payment will be in November to give system time to change it. I made payment. So I calls back on October 2 to make sure everything is still set and the same agent tells me I'm a month behind because billing has changed my due date on date I called in to make change.

After waiting 30 days for State Farm to contact their insurer for damages to my car, they had told me they would accept liability if they could not contact them within that time frame. 31 days later, my insurance company calls State Farm and they say to them that they were going to accept liability and would soon call me with the details that day. They did not call me, so I called my insurance company the next day and all of the sudden State Farm says that they never accepted liability and that the accident was my fault. Wow this was ridiculous. They said they did not have documentation of accepting liability, gee I wonder maybe they deleted it. Obvious?? What a horrible insurance company that one day they say something and all of the sudden they change their mind when it was clearly their driver's fault as said so by the police report that said the other driver was recklessly driving.

My daughter was involved in an auto accident in September 2015. It happened in a parking lot. She had three witnesses who saw the accident happen. The only "witness" State Farm Claims rep are taking a statement from is a woman who claimed she did not see the accident when it happened. They said they do not need to follow up with the other THREE people who actually saw the accident! The claims rep was very condescending. She said my daughter is the one at fault. And another thing I learned through this whole experience, if you have a passenger with you in the car, they won't take a statement from them! I think I will look for a new insurance company today! Very dissatisfied customer!

We were State Farm customers for years and never experienced an issue until recently. We had one set of claims due to weather (home and auto) that pelted our house and trucks with lemon sized hail stones. That was two or three years ago. Now, we buy a new truck and receive our quote from our State Farm agent. Lo and behold, like a stick in the eye, State Farm comes back and says two things. First of all, the truck should quote lower than it originally did ($864); however, because we recently dropped one policy for a car that we no longer own, the new truck is now a replacement at almost double ($1143.00) the quoted premium because it hasn't been 40 days since we dropped the car we no longer own.

I was involved in an accident in May of 2015 in which I was rear ended on the highway. Even though I was not at fault, my case was still treated as if I had done something terribly wrong. I had pictures & witnesses etc. My car sat in the storage garage for 4 days until I called myself to check in & was told State Farm did not contact them. The last conversation I had with a rep from SF indicated they were having the car moved to a garage of my choice & that I would be contacted by the mechanic myself to discuss what the damages were. Come to find out the car was STILL not moved to the garage for repairs after almost a week. When I spoke with State Farm they told me that I was supposed to be the one to arrange my car to be moved from the storage facility to the garage after which I explained that the agent I spoke with did NOT make me aware of this & in fact told me "we will take care of this ma'am."

My son who is on my insurance with Geico was involved in a not at fault rear end by a woman carrying State Farm insurance. Damages done to our car was rear end damage as well as the car making horrible rattling sounds after the collision. Visual repairs were done by Chuck Nash Collision Center who are one sided with State Farm and will make recommendations to benefit the insurance not the owner of the vehicle. Once the auto body repairs were complete the car was taken to Chuck Nash Dealer for a diagnosis of the engine sound that was created by the accident. And the result of that was the sound is coming from the engine and no further explanation.

I am VERY angry at STATE FARM who is unethical and will avoid taking ANY responsibility for their insured. I was hit by their insured and SF suggested I go through my insurance! Why, when SF insured hit me? Because SF does NOT know what risk management means which makes their business practices POOR. Their insured hit me on 6/6/15 and I initiated everything with police and SF however, SF NEVER sent an adjuster to date (9/23/15). So my insurance company (safeco) is in subrogation with SF. I also filed a complaint with my state insurance division, who's enforcement is worthless so I will NOT back down. SF, if you don't take responsibility for your insured then you should close your doors, period!

I have been a State Farm policyholder for more than 12 years. In the last 3 years, my auto insurance has increased 20 percent per year (from $1,200 to $2,000/yr), all the while my deductibles have risen from $500 to $1000 and my coverage reduced (bodily injury, uninsured motor vehicle and property damage) by nearly 50 percent. I have no traffic violations and single minor accident ($800 claim) - slight tap on the bumper of an older car which happened a few months ago. I never admitted fault for the damage, as I believe it had been there for years. There was no damage to my car, or personal injuries. The other car was 10 +/- years old, with a cracked bumper. State Farm has declared the crack to be my fault; the other car was bright red and mine was white, yet there were no white marks on the other car and no red marks on mine (NO evidence.) As a result, my insurance went up another 20 percent this year! Unbelievable!!!

On the evening of July 5th, I contacted MSV towing in Pittsburgh to tow my 1991 Ford Mustang manual transmission vehicle. After approximately an hour, MSV towing arrived and the operator connected my vehicle to the tow truck, but with the rear wheels in contact with the ground. After several miles of towing the tow truck driver observed white smoke coming from the rear of my vehicle. In addition, we could both hear a high-pitched squealing noise coming from the rear. He then pulled the truck to the side of the road. When I exited the vehicle I was overwhelmed by a thick cloud of white smoke. In addition, there was a strong smell of burning fluids and overheated metal. I immediately noticed a puddle of fluid dripping from the back of my engine and white smoke billowing out of my tailpipe. I got into my car and the car was still in first gear and the key was in the run position.