Progressive Renters Insurance

Progressive Renters Insurance

 3.9/5 (439 ratings)
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About Progressive Renters Insurance

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Progressive Renters Insurance Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: May 24, 2022

I have been a Progressive customer since 2009. I currently have 3 active policies including pet insurance for my 2 year old rottie rescue with no history of biting and aggression and got denied renters insurance due to his breed. They didn’t ask for any history or records. They just asked ‘do you have any dogs with this breed or a mix of them’ and listed your stereotypical ‘aggressive’ dog breeds and then I got told they cannot provide me a quote because of my dog, who they provide pet insurance to. Disappointed and disgusted with them. After 13 years of using them I will be moving on and finding a different company.

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Rated with 3 stars
Verified Reviewer
Original review: Jan. 30, 2021

Not the cheapest quote entirely. Has more exclusions than other insurers. Example you have to have addition in coverage for certain perils. IE watches. Other companies' renters already include that for the same premium.

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    Rated with 2 stars
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    Verified Reviewer
    Original review: Jan. 16, 2021

    Progressive insurance as a whole has really been horrible since the pandemic started even if it was their fault. It's still charged fees, wouldn't tell you about special departments to talk to because of the virus and then hound you like crazy if you miss a payment on anything and then cancel you and then threaten to turn you into collections all within a short time. Even if you call them over and over trying to figure out a solution.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Jan. 15, 2021

    Comfortable with price and payment plan. Also so easy to set up. You just log in, add information and they will send you copy of insurance in your email. I tried other like State Farm and Geico but they were very expensive for Progressive I pay half for my car and renters insurance.

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    Rated with 1 star
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    Verified Reviewer
    Original review: July 16, 2020

    Was told I would be covered under electric outages for food/appliances - 8 years later never made a claim and no I’m not covered because the pole didn’t burn at my residence. It was a block away. This is disappointing as I pay monthly and electric out for 12hrs and spoiled all my food and air conditioner broke. Agent wasn’t very friendly either.

    3 people found this review helpful
    Customer increased Rating by 2 stars!
    Verified Reviewer
    Resolution response: May 8, 2020

    Apparently the reason it wasn't covered is because it wasn't damaged in the vehicle, which means I would have had to file it under vandalism or something. Apparently I can also purchase more coverage.

    Original review: May 6, 2020

    The Progressive sales person said the renter's insurance would cover items damaged during a move. The policy most definitely does not, as my claim was just rejected. I needed to purchase renters insurance anyways, but the fact that progressive assured me I was covered meant I did not purchase additional insurance. So progressive's lying salesperson cost me twice in that sense. I mean, what should I expect from an insurance company, I suppose. Still, don't give these people your business, they are just scammers with great advertising.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 6, 2019

    It's not an easy process to decide to change insurance carriers, but they had lower rates, so I made the move. Prepaid 1 year. I start getting emails with links that don't tell me anything and the next thing I know they're threatening to cancel my policy. So I call in to find out what I'd done wrong because a cancelled renters insurance will get me evicted. They just wanted to ask me to verify EVERY question I filled out when I submitted the application. It's deplorable that they would treat new customers like this.. My first experience with their "customer service". This was ANYTHING but Progressive.

    9 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 19, 2019

    I require all my tenants to get renters insurance. I had a tenant that went through some issues with the death of two different parents and ended up having to move their contents and their pets into my property, Progressive uses a third-party Insurance Company called Homesite. The tenants were obviously not mentally capable of handling the Pets. The pets basically destroyed the property to the tune of about $50,000 in damage. This Homesite Insurance insist that they only do 500 in pet damage. AM 1010 in damage but this is a liability claim which they refuse to tap into the liability that the tenants have caused this damage.

    Now I'm going to have to file a complaint because the company is out of the state of Texas. The incident was in Pennsylvania so I've got to file complaint with the State Attorney General's office in Pennsylvania and also with the federal attorney general office, in addition to that now I'm going to have to file suit against Progressive, Homesite and also the tenants. I tried to work a deal out with them but they insisted I'm only entitled to $1,500. My advice is for anyone who has Progressive Auto insurance or Homesite insurance for renters or homeowners get rid of these companies immediately because they will not stand behind what you need to get done. I have been dealing with insurance companies for over 30 years and I have absolutely never had trouble with an insurance company until this one here.

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 1, 2019

    I have been a member over a year. My home got robbed on February 13 2019. I called cops. Took pictures but the disrespectful adjuster told me she closed my case 'cause I don't have receipts for my two TV's, laptop and jewelry that was stolen. I showed pics with me with my jewelry on. She say picture won't work. I pay my insurance every month. It's like they don't want to help. They stressing me out. Worst than robbers.

    14 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 15, 2018

    Progressive is billing me as if I was at an old address when I told them that I moved. The funny thing is that they are billing me in a place that I don’t even live, they are saying live at a place I lived two apartments ago, was told to send in a bill showing my current address to keep my rate before a certain date, or my insurance would be 3x higher. I did what was asked, and customer service said everything was fine. I called to see if my proof of residency was received, now they are saying that I need 2 utility bills with my name on it. And that credit card statements, cable bills didn’t count. I have them my electric bill and pay stubs. And still.

    10 people found this review helpful
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    Progressive Renters Insurance author review by Matthew Brodsky

    Progressive is based in Ohio, but serves customers nationwide. Progressive is one of the big players in the personal property insurance market, ranking fourth overall according to a 2014 report by the Federal Insurance Office.

    • Multi-policy discount: Add renters insurance to your auto policy for as little as six dollars per month.

    • Accurate quotes: To obtain a quote, Progressive may ask for personal information such a Social Security number. However, personal information is protected and only requested when necessary to create an accurate quote.

    • Privacy protection: Progressive is sensitive to recent personal data issues and provides clearly stated information regarding the protection of your privacy.

    • Information protection: Progressive's policies are on the cutting edge of technology and include safeguards for electronic, physical and procedural information.

    • Online claims submission: Progressive provides convenient online claims submission via the Homesite online servicing agency.

    by Matthew Brodsky Insurance Advisor

    Matthew Brodsky is an established expert on insurance, having written hundreds of articles and other pieces of content on the subject, interviewed countless practitioners, and attended dozens of conferences and events. He served as an editor at industry magazine Risk & Insurance for six years.

    Progressive Renters Insurance Company Information

    Company Name:
    Progressive Renters Insurance
    Year Founded:
    1937
    Address:
    6300 Wilson Mills Rd.
    City:
    Mayfield Village
    State/Province:
    OH
    Postal Code:
    44143
    Country:
    United States
    Website:
    www.progressive.com

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