Policygenius Disability Insurance Reviews

They were very on top of all the information I needed to provide and were very helpful in explaining each step and helping understand the differences in benefit selections. They provided reminders when I had to submit a document or time-sensitive process I needed to complete.

The Policygenius team answered all my questions as the insurance terms, riders and exclusions were very confusing for a common man like me. I was not satisfied with the initial quotes. I asked them quotes from more providers and they provided that promptly. The phone service was excellent. All emails were answered promptly.

This isn't an actual insurance company, but also they aren't just a simple lead gen website that hands your data over for insurance companies to call you.Instead, they have a very nice simple frontend that helped me learn about coverage options, get quotes, and then make the process as seamless as possible. I'll definitely be using them again for other insurance shopping needs.

Policygenius team - Anthony **, Jake, and Jenny were all great at reaching out to me to let me know the timeline. When I had questions, they all promptly responded. I couldn't ask for better communicators. When Ameritas became difficult because of my two preexisting conditions and I was getting frustrated as I and my doctors felt the conditions were mild, Anthony recommended that we try out Principal, which is what I ended up going with. I felt like I had a lot of questions that I was asking Anthony and he took the time to answer and address all my concerns, which I am super appreciative of.

The people at Policygenius were personable and very easy to get in touch with! They made this annoying process much less annoying, and helped me find the best deal while explaining it to me in layman’s terms. Highly recommend.

It was a pleasure working with Policygenius throughout this process. Everything was organized and well managed. Excellent customer service. I would highly recommend to anyone seeking insurance. Great experience. Step by step emails were received in a timely manner along with multiple reminders, if needed. Thank you Policygenius for the peace of mind you have given my family.

I found Policygenius online and didn't know anyone who used them. They were amazing!! I had to get a small private policy to keep my group policy (a law changed) and they worked so hard to get me approved quickly from a good company at a fair rate. The service was flawless and each agent was so attentive and kind. They had great notes so it didn't matter who I spoke with, they always knew where we were in the process. I have had agents in the past and these people were all the best. I would not hesitate to recommend them. I had a few bumps along the way with my medical records and I was not sure I would be approved but they helped me to contact the company and work it all out. For such a small policy, I was amazed how much work they put in and always made me feel like a very valued customer.

I was shopping around disability insurance and Policygenius did a great job narrowing down the best policies with me. I was given a timeframe how long this was going to take so I was not surprised by the timing. They constantly followed up with me. Great people.

I recently applied for and obtained supplemental long-term disability insurance through Policygenius. I had a great customer experience and very much appreciated the efforts of the Policygenius team. I would recommend this service to anyone who is weary of working with a traditional insurance agent/broker or who does not necessarily have the free time available for in-person consultations. The Policygenius team was very knowledgeable about the different insurance products offered and able to answer my specific questions regarding the terms of the coverage.

The team made all procedure so easy and fast. Great communication and prompt paperworks. Especially English is my not first language, so it was really helpful for me. Also they were very patient as well. Will definitely work again and recommend to my coworkers who need disability insurance. Thank you all the team!

The process of purchasing long-term disability insurance would have been deeply confusing on my own. Having people to guide me through it and explain the various options - for free! - was extremely helpful. I especially appreciated their diligence in presenting their reasons for their recommendations.

Thank You PolicyGenius! Your team has been great in keeping me informed and answering my questions every step of the way. Additionally, you provided recommendations based on my needs and data presented which allowed me to make an informed decision. I will take the survey and will also be referring family and friends to your company.